<h3>Job Description</h3>
Job DescriptionReady to Drive Success? Join CRST’s Safety Department as a Driver Services Coordinator and help keep our Drivers running safe! If you’re a hands-on problem solver who thrives on communication, coordination, and building trusted partnerships, this role is for you.
How You’ll Work Location: Onsite in Cedar Rapids, IA (201 1st St SE, Cedar Rapids, IA 52401) 
Schedule: 7 a.m.-7 p.m. Thursday - Saturday and e/o Wednesday.
Training: Two weeks Monday-Friday from 9am to 6pm
Compensation: This pay scale represents a good faith estimate of the fixed rate the company reasonably expects to pay upon hire for this position: $17.50 per hour. This rate is non-negotiable and applies uniformly to all candidates selected for this role.
Incentives: Eligible for performance-based bonus or commission programs, as applicable.
Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
Additional Compensation: Total compensation may also include other forms of pay such as overtime or discretionary incentives, as applicable.
Job Summary: Ensuring the safety and compliance of an organization with applicable laws, regulations, and industry standards is crucial. Safety and compliance professionals play a crucial role in identifying and mitigating risks, developing and implementing safety programs, and ensuring adherence to legal and regulatory requirements. They conduct risk assessments, identify potential hazards, and develop strategies to mitigate risks. Additionally, they provide training to employees on safety protocols, investigate accidents or incidents, and ensure compliance.
Day in the Job Preview: As a Driver Services Coordinator your primary role is to handle accident calls. You will be responsible for answering promptly and gather necessary details while ensuring drivers remain calm. You will provide the information you collect to the appropriate parties for next steps. Additionally, you manage roadside inspection calls and transfer information to the VRT department for further action. When not on the phone you will conduct investigations into hours of service violations and provide support to drivers during their training sessions.
Essential Duties and Responsibilities:
<ul>
<li>Provide safety support to employees and independent contractors.</li>
<li>Take first reports of incidents by phone and record information into incident tracking software. Obtain and file copies of police reports, photos, and other incident-related documents.</li>
<li>Coordinate incident responses with other departments and outside agencies, from on-scene claims adjusters to emergency towing services, and HAZMAT Response Teams.</li>
<li>Communicate with drivers and independent contractors to obtain detailed information concerning incidents and provide action items according to company protocol.</li>
<li>Generate end-of-shift reports and distribute them.</li>
<li>Perform all front desk duties at the Driver Service Center.</li>
<li>Validate and process invoices received from various hotels/taxi services.</li>
</ul>
Job Requirements:
<ul>
<li>Successful completion of a CRST background check and drug screen is required.</li>
<li>High school diploma or GED is required.</li>
</ul>
Ideal Experience &amp; Skillset:
<ul>
<li>An associate's degree is preferred.</li>
<li>Computer Literacy - must be able to navigate multiple screens and programs while triaging on the phone.</li>
<li>Adaptability to pivot priorities swiftly while maintaining patience and staying calm under pressure.</li>
<li>Utilize available resources to make timely decisions with a sense of urgency, demonstrating patience and a composed demeanor.</li>
<li>Demonstrate strong attention to detail, patience, and the ability to stay calm in ambiguous situations when making decisions without complete information.</li>
</ul>
Why CRST? CRST is celebrating 70 years of grit, growth, and forward momentum—a legacy built on resilience, dedication, and talent. This milestone reflects our commitment to sharpening operations, strengthening customer partnerships, and turning challenges into opportunities.
We set the gold standard in transportation through safety, service excellence, and customer satisfaction. Our mission is simple: deliver promises and drive success so people have what they need to live and thrive. At CRST, you’ll have the flexibility to lead with impact, backed by a company committed to smart, sustainable growth and your long-term success.
Core Values
Safety at the Core of All We Do Integrity in Every Decision and Action Commitment to the Success of Employees, Customers, Agents, Contractors and Communities
Equal Opportunity Employer CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex or any other status protected by applicable federal, state or local laws.
Let’s Build Something Great Apply today and help maintain a fleet that’s redefining what it means to be cost effective.

Driver Services Coordinator

<h3>Job Description</h3>
Job DescriptionReady to Drive Success?Join CRST’s Asset-Light (Flatbed) Division as a Capacity Sales Director and help shape the future of high-performance transportation. If you’re a proven hunter who thrives on winning new business, building relationships, and driving growth, this is where your next big win starts.
How You’ll Work
<ul>
<li>Location: Remote, but candidates must be based in the Northeast (Philadelphia, Pittsburgh, or Baltimore) or Southwest (Dallas, Houston, or Oklahoma City) regions</li>
<li>Travel: 25–50%</li>
<li>Compensation: $107,000-$160,500 per year. A final offer amount is dependent on factors including prior relevant experience, knowledge, and location.</li>
<li>Bonuses/Commission: Eligible for performance-based bonus and commission</li>
<li>Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.</li>
</ul>
About the Role CRST’s Asset-Light (Flatbed) Division is a fast-scaling, entrepreneurial unit within one of the nation’s leading transportation companies. We specialize in flatbed, dry van, and brokerage solutions, offering unmatched flexibility, speed, and service.
As a Capacity Sales Director, you’ll be the driving force behind new business growth. You’ll acquire small to mid-sized customers, create tailored transportation solutions, and expand CRST’s freight network through strategic selling and long-term partnerships.
What You’ll Do
<ul>
<li>Identify, target, and win new flatbed and brokerage customers</li>
<li>Build a steady pipeline through cold outreach, networking, and market insights</li>
<li>Design customer-specific transportation solutions leveraging CRST’s independent contractor model</li>
<li>Manage pricing, proposals, presentations, and negotiations to close profitable business</li>
<li>Build and maintain long-term partnerships to drive retention and growth</li>
<li>Stay ahead of freight trends, customer shifts, and competitive strategies</li>
</ul>
What Great Looks Like
<ul>
<li>Track record of new business success in transportation</li>
<li>Confident communicator with strong negotiation skills</li>
<li>Entrepreneurial mindset with focus on results and customer impact</li>
<li>Skilled at designing creative, win-win transportation solutions</li>
</ul>
Qualifications
Required
<ul>
<li>High school diploma or equivalent</li>
<li>Proven transportation sales experience</li>
<li>Strong understanding of freight operations</li>
<li>CRM and Microsoft Office proficiency</li>
</ul>
Preferred
<ul>
<li>Four-year degree or applicable work experience</li>
<li>Experience selling in asset-light or flatbed environments</li>
<li>Proven record of exceeding revenue goals</li>
</ul>
Why CRST? CRST is celebrating 70 years of grit, growth, and forward momentum—a legacy built on resilience, dedication, and talent. This milestone reflects our commitment to sharpening operations, strengthening customer partnerships, and turning challenges into opportunities.
We set the gold standard in transportation through safety, service excellence, and customer satisfaction. Our mission is simple: deliver promises and drive success so people have what they need to live and thrive. At CRST, you’ll have the flexibility to lead with impact, backed by a company committed to smart, sustainable growth and your long-term success.
Core Values
<ul>
<li>Safety at the Core of All We Do</li>
<li>Integrity in Every Decision and Action</li>
<li>Commitment to the Success of Employees, Customers, Agents, Contractors and Communities</li>
</ul>
Equal Opportunity Employer CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex or any other status protected by applicable federal, state or local laws.
Let’s Build Something Great Apply today and be part of a team that’s redefining the flatbed and brokerage space—one win at a time.

Capacity Sales Director

<h3>Job Description</h3>
Job DescriptionReady to Drive Success?Join CRST’s Asset-Light (Flatbed) Division as a Senior Agent Development Manager and play a key role in expanding one of the most dynamic agent networks in transportation. If you’re a relationship-driven sales professional who excels at sourcing, recruiting, and developing strong partnerships, this is your opportunity to make an impact with a fast-growing, entrepreneurial division of CRST.
How You’ll Work Location: Remote, but candidates must be based in the Southeast (Birmingham, Atlanta, Jacksonville, or Nashville) or the Midwest (Chicago, Detroit, or Indianapolis) regions. Travel: 25-50% Compensation: This pay scale represents a good faith estimate of the salary wage range the company reasonably expects to pay upon hire for this position: $82,000-$122,000 per year. A final offer amount will depend on factors such as prior relevant experience, skills, and location. Bonuses/Commission: Eligible for performance-based commission. Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
About the Role CRST’s Asset-Light (Flatbed) Division is a fast-scaling, asset-light business unit within one of the nation’s leading transportation companies. We specialize in flatbed, dry van, and brokerage solutions that deliver flexibility, speed, and service. Our model empowers our teams to drive real impact—without the overhead of assets.
As a Senior Agent Development Manager, you’ll source, recruit, and onboard new agents and fleet owners to grow CRST’s network. This role combines market insight, relationship management, and strategic influence to drive sustainable growth and strengthen our agent base across key regions.
What You’ll Do
<ul>
<li>Agent Recruitment: Source, qualify, and close new agents and fleet owners to expand CRST’s Flatbed Solutions network</li>
<li>Pipeline Strategy: Build and maintain a recruiting pipeline based on market trends, capacity needs, and business priorities</li>
<li>Market Analysis: Identify opportunities and monitor competitor activity to inform recruiting decisions</li>
<li>Strategic Alignment: Partner with leadership to refine recruiting strategies and address regional or performance gaps</li>
<li>Performance Monitoring: Track new agent performance and provide early coaching or intervention when needed</li>
<li>Collaboration: Work cross-functionally with onboarding, operations, and support teams to ensure a smooth agent experience</li>
<li>Process Improvement: Recommend and implement improvements to enhance recruiting efficiency and retention</li>
<li>Travel: Represent CRST at conferences, meetings, and events to grow your network and promote the Flatbed Solutions brand</li>
</ul>
What Great Looks Like
<ul>
<li>Strategic thinker who can blend relationship-building with data-driven decision-making</li>
<li>Proven success in recruiting, onboarding, or sales within transportation or logistics</li>
<li>Confident communicator who builds trust quickly with agents and leadership</li>
<li>Resilient and self-motivated, with the ability to adapt in a fast-paced, relationship-based environment</li>
<li>Collaborative partner who thrives in a high-accountability, high-autonomy setting</li>
</ul>
Qualifications
Required
<ul>
<li>High school diploma or equivalent</li>
<li>Active agent-facing experience within the last 12 months</li>
<li>At least one year of recruiting, onboarding, or sales experience in transportation or logistics</li>
<li>Proficiency with CRM systems and digital communication tools</li>
<li>Strong communication and interpersonal skills</li>
</ul>
Preferred
<ul>
<li>A four-year degree or applicable work experience with demonstrated success</li>
<li>Experience working with flatbed, van, or multi-mode carrier networks</li>
<li>Familiarity with key transportation regions or recruiting hubs</li>
<li>Self-driven, persuasive, and adaptable in a relationship-based sales environment</li>
</ul>
Why CRST? CRST is celebrating 70 years of grit, growth, and forward momentum—a legacy built on resilience, dedication, and talent. This milestone reflects our commitment to sharpening operations, strengthening customer partnerships, and turning challenges into opportunities.
We set the gold standard in transportation through safety, service excellence, and customer satisfaction. Our mission is simple: deliver promises and drive success so people have what they need to live and thrive. At CRST, you’ll have the flexibility to lead with impact, backed by a company committed to smart, sustainable growth and your long-term success.
Core Values
<ul>
<li>Safety at the Core of All We Do</li>
<li>Integrity in Every Decision and Action</li>
<li>Commitment to the Success of Employees, Customers, Agents, Contractors and Communities</li>
</ul>
Equal Opportunity Employer CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex or any other status protected by applicable federal, state or local laws.
Let’s Build Something Great Apply today and help shape the future of CRST’s Flatbed Solutions network by recruiting and developing agents who deliver excellence across North America.

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