<h3>Job Description</h3>
Job Description
About Discovery Management Group 
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. 
We offer rewarding career opportunities that include:
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program</li>
</ul>
Our community is looking for a Concierge to join our team.
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required.</li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li>
<li>Greets residents and visitors. Answers inquiries and gives directions.</li>
<li>Collates brochures for the marketing department.</li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li>
<li>Maintains and keeps desk and entry area neat and organized.</li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li>
<li>Maintains resident forms for miscellaneous credits.</li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

Concierge

<h3>Job Description</h3>
Job Description
General Info on SAGE:
SAGE is the world’s largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual, transgender, and queer or questioning (LGBTQ+) older adults. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources for LGBTQ+ older adults and their caregivers, advocates for public policy changes that address the needs of LGBTQ+ older people, and provides cultural competency training for aging providers and LGBTQ+ organizations, largely through its National Resource Center on LGBTQ+ Aging and its growing social enterprise SAGECare.
 
What We Need:
The Concierge greets SAGE Center older adult participants, announces visitors upon arrival, answers and routes phone calls, and provides support to SAGE’s constituents, SAGE Center programming and operations, and to SAGE as a whole. This role reports to the Director of the SAGE Center Bronx at Crotona Pride House and is an integral part in ensuring the Center remains a welcoming and inclusive space. 
 What You'll Do:
<ul>
<li>Provide administrative support to SAGE Center Bronx at Crotona Pride House</li>
<li>Greet and direct Participants and visitors entering the Center</li>
<li>Gain general knowledge about Center operations, program times and locations, and the Center’s calendars </li>
<li>Answer phone and in-person queries, responding, transferring, or following up as necessary</li>
<li>Provide information and referrals to callers</li>
<li>Register new SAGE Center Participants (guide through registration form, take photo, assign key tag, explain general Center services, give tours, etc.)</li>
<li>Maintain Participant RSVP lists for SAGE Center events and activities</li>
<li>Maintain a clean and organized reception and lobby area </li>
<li>Provide data entry support using STARS and Salesforce</li>
<li>Receive and sort mail and deliveries, and notify recipients</li>
<li>Capture information and referrals and maintain metrics data</li>
<li>Create flyers for the Center to advertise events</li>
<li>Process electronic fees and collect non-electronic fees</li>
<li>Open/close the Center as requested by the Director </li>
<li>Provide training/guidance to volunteers and new hires into Concierge role</li>
<li>Provide other assistance/support as needed</li>
</ul>
Who You Are:
While no one person embodies all the qualities outlined below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences. Please consider applying, even if you do not have *all* these “requirements.”
Need-to-haves:
<ul>
<li>Bilingual English/Spanish</li>
<li>Demonstrated experience in similar role</li>
<li>Ability to manage multiple phone lines and transfer accordingly</li>
<li>Willingness to learn about SAGE’s programming, both nationally and specific to the SAGE Centers and answer inquiries from callers and in-person visitors</li>
<li>Ability to work comfortably and effectively in a fast-paced environment</li>
<li>Ability to work independently with minimal supervision, using good judgment </li>
<li>Ability to provide a welcoming environment; interact professionally and warmly with Participants, visitors, and staff; and escalate concerns appropriately</li>
<li>Ability to multitask with excellent time-management skills</li>
<li>Basic proficiency with Microsoft Office, including Outlook and Excel</li>
<li>Commitment to SAGE’s mission and alignment with SAGE’s values </li>
</ul>
Nice-to-haves:
<ul>
<li>Experience with Salesforce and NYC Aging databases </li>
<li>Experience in aging and/or social services and/or LGBTQ+ services</li>
<li>Experience and passion for working with marginalized communities, particularly BIPOC and LGBTQ+ communities </li>
<li>Strong written and verbal communication skills </li>
</ul>
What We Offer:
<ul>
<li>The status: This is a permanent, full-time, regular, non-exempt position</li>
<li>The union affiliation: This is a union-covered position, and the successful candidate will be required to join the SAGE Workers Union and is covered by the Union’s Collective Bargaining Agreement.</li>
<li>The location and work schedule: 35 hours/week, Monday-Friday, 9:00AM-5:00PM; which may vary in accordance with business necessity; 5 days onsite at 1784 Prospect Ave, Bronx, NY 10457.</li>
<li>The salary: $46,000/year (in accordance with the Collective Bargaining Agreement, which places each union-covered role into a specific salary band with set compensation determined by years of service in that salary band at SAGE)</li>
<li>The benefits: SAGE offers a rich benefits package including:
<ul>
<li>Two medical insurance plan options in which to enroll – with a very generous HRA contribution by SAGE and premium subsidies</li>
<li>An annually funded HRA (of up to $5k) for gender affirming care not covered by medical insurance</li>
<li>Dental and Vision insurance with premium subsidies</li>
<li>A safe harbor 401(k) plan with a match from SAGE of up to 5%</li>
<li>Generous PTO and office closures for holidays (including ½ day closures the day before many holidays!)</li>
<li>100% SAGE-paid family and medical leave for up to 12 weeks</li>
<li>Sabbatical leave for very tenured staff</li>
<li>100% SAGE-paid disability and life insurance with the opportunity to elect additional life insurance coverage for the employee and their dependents</li>
<li>Medical and dependent care FSA and transit pre-tax benefits</li>
<li>An Employee Assistance Program (EAP) for free and confidential support from licensed counselors on a variety of issues</li>
<li>A really terrific team! An opportunity to help make a positive impact on SAGE staff and culture! A chance to support the LGBTQ+ community and be a part of an organization doing vital work!</li>
</ul>
</li>
</ul>
Are you interested? (We hope so!): Please apply through our careers page: <a href="https://www.sageusa.org/about-us/careers/" target="_blank">https://www.sageusa.org/about-us/careers/</a>.
Got Questions?: Email <a href="mailto:careers@sageusa.org" target="_blank">careers@sageusa.org</a> with questions about the application process.
Just a Reminder: 
SAGE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, ethnicity, creed, color, religion, sex or gender, sexual orientation, gender identity, gender expression, alienage or national origin, ancestry, age, citizenship status, marital or family status, family medical history or genetic information, veteran status, HIV serostatus, military or military discharge status, height, weight, disability or handicap, domestic violence victim status, employment status, socioeconomic status, criminal history or arrest record, sexual or other reproductive health decisions, natural hair or hairstyle, or any other status or characteristic protected by applicable federal, state, or local laws. SAGE is dedicated to this policy, with respect to all matters concerning employment.

<h3>Job Description</h3>
Job Description
Sinai Residences is seeking a part-time Concierge- Weekend is a must - Weekday 4p-8p 
Step into a senior living community with the feel of an opulent resort. Sinai Residences is the premier, five-star senior living facility in Boca Raton, FL. This luxury senior living facility offers sophisticated independent living and assisted living options in a multi-generational setting with innovative amenities and programs where no detail has been compromised.
Why Sinai: Sinai Residences is an extraordinary place to work. Here you will be a vital member of our exceptional team, committed to providing superior service, compassionate care, and creating a beautiful community.
We need you to join our team: Sinai Residences is seeking a service-driven Concierge who will provide five-star hotel quality concierge service to our residences and one who understands the worth of superb customer service. A successful candidate will have a confident personality, an outgoing, friendly, and welcoming demeanor, enjoy networking with residents, and be equipped with excellent communication skills (both written and verbal). In addition, should possess a comprehensive knowledge of local businesses, travel selections, and entertainment scenes.
 In addition, as a concierge, you will proactively anticipate the needs of the resident and offer quick solutions. Personalizing the delivery of services to meet the specific needs of the resident.
REQUIREMENTS:
<ul>
<li>Two years of hospitality or Customer Service experience, strongly preferred.</li>
<li>Higher education and vocational training in the hospitality industry are desired.</li>
<li>Good geographic knowledge of surrounding areas, strongly preferred.</li>
<li>Awareness of cultural events</li>
</ul>
 
Please note: A Level II background check is required for all positions at Sinai Residences. Employment is contingent upon the successful completion of this screening. For more information, please visit <a href="https://info.flclearinghouse.com" target="_blank">https://info.flclearinghouse.com</a>.

Concierge IL

<h3>Job Description</h3>
Job DescriptionThe Hotel
Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.

Location
The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.

Strategic Intent
To provide the highest quality of service to the spa guests and spa members in person and on the telephone. Provide seamless service in guest reception, checkout, telephone inquiries and appointment reservations and fitness operation. 
 
General Duties and Responsibilities
<ul>
<li>Greet guests with a warm welcome, presenting a professional, friendly demeanor. </li>
<li>Responsible for receiving incoming calls for appointments and scheduling them accordingly. Provide therapists with an accurate daily schedule throughout shift. </li>
<li>Within 2 days of arrival, call all expected guests to promote spa, salon and fitness center. Accommodate guest and member requests, answer questions and sell spa/salon services and retail and well as memberships. </li>
<li>Demonstrate a full knowledge of the spa’s treatments and products used and sold. Assist guests with retail product selection. Promote and up sell all spa/salon services. </li>
<li>Handle guest complaints following established practices for guest problem resolution to ensure guest satisfaction. </li>
<li>Ability to provide advice to the guest in their selection of treatments to ensure a smooth and proper order of service. </li>
<li>Responsible for proper point of sale procedures and cash handling policies. Process gift certificate requests including taking orders, preparing certificates, process payment and record sale. </li>
<li>Responsible for maintaining supply of robes, towels, spa guest amenities and ensure the proper stocking of guest lockers, and cleanliness of the facility. Coordinate with housekeeping and engineering when appropriate. </li>
<li>Responsible for spa environment including background music, hospitality F&amp;B in the relaxation lounge and members sitting area, lighting levels and water feature. </li>
<li>Ensure all guests and members sign in before entering the spa facility. Track all guests on daily wait list. </li>
</ul>
 
Experience and Requirements
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical and computer skills. Ability to establish and maintain effective working relationships with associates, customers and patrons. High school diploma or equivalent preferred. 
 
Schedule
Part-Time Weekend Required

Spa Concierge

<h3>Job Description</h3>
Job DescriptionDescription:
Adamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7. With a full complement of services for residential and commercial luxury properties, you can count on Adamas to exceed your expectations.
Adamas Building Services is looking for an exceptional customer service-oriented Concierge with experience working in luxury residential communities. Our company is a leading expert in the Residential Services market with properties throughout New Jersey, New York, Florida and Pennsylvania.
We have openings at our Union City, NJ location.
Schedule: Open
Pay Rate: $16.50
The ideal candidate would be responsible for:
<ul>
<li>Meeting/Greeting residents and guests to determine the nature of their visit and maintain logbooks for all visitors</li>
<li>Answering phone calls and assisting callers with information and/or instructions for the building</li>
<li>Responding to inquiries on neighborhood services when applicable.</li>
<li>Receiving and overseeing deliveries, mail and packages for residents</li>
<li>Inspecting the buildings and grounds to ensure safety and cleanliness and reporting any issues to the maintenance department.</li>
<li>Assisting management with any request for residents in the building</li>
<li>Keeping lobby area, front desk and package are organized, neat and clean</li>
<li>Properly communicating with lead concierge and Management.</li>
<li>Providing excellent customer service</li>
<li>Occasionally lifting packages between 10-25 lbs</li>
</ul>
Requirements:
Requirements:
<ul>
<li> Excellent verbal and written communication skills</li>
<li> Must be professional, reliable, and have excellent customer service skills.</li>
<li>Ability to prioritize tasks according to importance in a fast-paced environment.</li>
<li>Dependable, punctual and able to work flexible working hours</li>
<li>Ability to use a general office equipment such as computer, telephone, fax machine, as well as other computer tracking systems used at the property.</li>
<li>Should be computer savvy with knowledge of Microsoft Word, Excel and Internet</li>
<li>Must maintain professional appearance and comply with prescribed uniform policy.</li>
</ul>
Other Requirements
<ul>
<li>Ability to be at work on a regular and consistent basis; Overtime may be required for this position.</li>
<li>Ability to work weekends and non-traditional holidays.</li>
<li>Must have reliable transportation.</li>
<li>Must pass comprehensive background check.</li>
</ul>
Benefits:
<ul>
<li> Weekly Pay</li>
<li> Medical, Dental, 401K</li>
<li> Vision</li>
<li> Employee Referral Program</li>
</ul>
EOE

<h3>Job Description</h3>
Job DescriptionDescription:
Adamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7. With a full complement of services for residential and commercial luxury properties, you can count on Adamas to exceed your expectations.
Adamas Building Services is looking for an exceptional customer service-oriented Concierge with experience working in luxury residential communities. Our company is a leading expert in the Residential Services market with properties throughout New Jersey, New York, and Florida.
We have openings at our Miami, FL location.
Schedule: Friday: 4pm–12am Saturday: 4pm-12am Sunday: 4pm–4am Monday: 4pm–4am 
Pay Rate: $14.20
The ideal candidate would be responsible for:
<ul>
<li>Meeting/Greeting residents and guests to determine the nature of their visit and maintain logbooks for all visitors</li>
<li>Answering phone calls and assisting callers with information and/or instructions for the building</li>
<li>Responding to inquiries on neighborhood services when applicable.</li>
<li>Receiving and overseeing deliveries, mail and packages for residents</li>
<li>Inspecting the buildings and grounds to ensure safety and cleanliness and reporting any issues to the maintenance department.</li>
<li>Assisting management with any request for residents in the building</li>
<li>Keeping lobby area, front desk and package are organized, neat and clean</li>
<li>Properly communicating with lead concierge and Management.</li>
<li>Providing excellent customer service</li>
</ul>
Requirements:
Requirements:
<ul>
<li> Excellent verbal and written communication skills</li>
<li> Must be professional, reliable, and have excellent customer service skills.</li>
<li>Ability to prioritize tasks according to importance in a fast-paced environment.</li>
<li>Dependable, punctual and able to work flexible working hours</li>
<li>Ability to use a general office equipment such as computer, telephone, fax machine, as well as other computer tracking systems used at the property.</li>
<li>Should be computer savvy with knowledge of Microsoft Word, Excel and Internet</li>
<li>Must maintain professional appearance and comply with prescribed uniform policy.</li>
</ul>
Other Requirements
<ul>
<li>Ability to be at work on a regular and consistent basis; Overtime may be required for this position.</li>
<li>Ability to work weekends and non-traditional holidays.</li>
<li>Must have reliable transportation.</li>
<li>Must pass comprehensive background check.</li>
</ul>
Benefits:
<ul>
<li> Weekly Pay</li>
<li> Medical, Dental, 401K</li>
<li> Vision</li>
<li> Employee Referral Program</li>
</ul>
EOE

<h3>Job Description</h3>
Job Description
About Seaton Senior Living
Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.
We offer rewarding career opportunities that include:
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program</li>
</ul>
Our community is looking for a Concierge to join our team.
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required.</li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li>
<li>Greets residents and visitors. Answers inquiries and gives directions.</li>
<li>Collates brochures for the marketing department.</li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li>
<li>Maintains and keeps desk and entry area neat and organized.</li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li>
<li>Maintains resident forms for miscellaneous credits.</li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

<h3>Job Description</h3>
Job Description
Our Property:
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise. 
Our Core Values: 
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales &amp; marketing. Our values define who we are. 
<ul>
<li>Be Authentic </li>
<li>Practice Humility </li>
<li>Cultivate Teamwork </li>
<li>Value Time </li>
<li>Be Trustworthy </li>
</ul>
 We offer a very competitive salary and generous benefits including:
<ul>
<li>Medical, Dental, Vision Plans </li>
<li>Paid Life Insurance </li>
<li>Short- and Long-Term Disability </li>
<li>Paid Time Off &amp; Holidays </li>
<li>401(k) with 100% match up to 4% </li>
<li>Commuter and Company-paid Toll Programs </li>
<li>Complimentary Shift Meal</li>
<li>Paid Tolls Program</li>
</ul>
Position Overview
The Pool Concierge provides personalized service and genuine hospitality to guests enjoying the resort’s pool and beach recreation areas. This role is the heartbeat of our poolside experience greeting guests, assisting with seating and amenities, coordinating cabana services, and ensuring every detail contributes to a seamless, memorable day in paradise. 
Key Responsibilities 
<ul>
<li>Welcome and assist guests with towels, seating, and cabana arrangements while providing friendly, attentive service throughout the day. </li>
<li>Anticipate guest needs and respond promptly to requests, ensuring comfort and satisfaction. </li>
<li>Coordinate with Food &amp; Beverage outlets for timely poolside and cabana service delivery. </li>
<li>Maintain the cleanliness, presentation, and organization of pool decks, towel stations, and cabana areas. </li>
<li>Set up and break down daily pool operations including chairs, umbrellas, and amenities. </li>
<li>Promote resort recreation programs, special events, and dining experiences to enhance guest engagement. </li>
<li>Monitor guest safety, report concerns promptly, and uphold all resort safety and service standards. </li>
<li>Collaborate with Recreation, Housekeeping, and Food &amp; Beverage teams to ensure a smooth and enjoyable experience for all guests. </li>
</ul>
Knowledge, Skills &amp; Abilities
<ul>
<li>Passion for hospitality and creating exceptional guest experiences. </li>
<li>Excellent communication and interpersonal skills with a friendly, approachable demeanor. </li>
<li>Strong attention to detail and ability to multitask in a fast-paced, outdoor environment. </li>
<li>Team-oriented, dependable, and enthusiastic about working in a resort setting. </li>
<li>Knowledge of resort amenities and the Captiva/Sanibel area a plus. </li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent required. </li>
<li>Previous experience in hospitality, recreation, or pool operations preferred. </li>
<li>CPR and First Aid certification preferred (training may be provided). </li>
</ul>
Physical Requirements
<ul>
<li>Ability to stand, walk, and work outdoors for extended periods. </li>
<li>Frequent bending, lifting, and carrying up to 25 pounds. </li>
<li>Comfortable working in varying weather conditions. </li>
</ul>
Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.

Pool Concierge

<h3>Job Description</h3>
Job Description
This role is full-time January-May 2026 for&nbsp;FMLA coverage - potential for other opportunities after
&nbsp;
Job Description
&nbsp;
The Concierge is responsible for providing administrative support, managing projects and providing exceptional guest service for residents, clients and our team. This person is responsible for working with an upbeat and positive attitude and is the first impression of our community when someone walks in.
&nbsp;
Essential Job Functions (Including but not limited to the following)
<ul>
<li>Main point of contact for answering incoming community phone calls. Responsible for relaying messages as needed to key stakeholders.</li>
<li>Assist potential new employees and residents when they arrive in the community, offering great Customer Service when they arrive.</li>
<li>Schedule and complete New Hire Paperwork for all new employees. </li>
<li>Schedule Orientation with direction from the Executive Director for all New Hires except Nursing.</li>
<li>Manage all mail delivered to the community.</li>
<li>Help with all billing and mailings out of bills to residents and Responsible Parties.</li>
<li>Scan and send over all invoices to AP with guidance of the Executive Director to manage financials.</li>
<li>Complete and manage daily ‘I’m ok’ checks. </li>
<li>Find solutions for residents and guests upon community questions.</li>
<li>Problem solving abilities and ability to relate to all levels of staff.</li>
<li>Complete miscellaneous projects and tasks as assigned.</li>
<li>Assist in planning and execution of Marketing Events and Outreach.</li>
<li>Collecting and compiling all Marketing material; ordering new supplies and collateral when needed.</li>
<li>Support Sales and Marketing Director with all tours, calls and data entry and completing when assign.</li>
</ul>
&nbsp;
Required Qualifications 
<ul>
<li>High school education.</li>
<li>Strong administrative and organization skills.</li>
<li>Clear and concise written and verbal communication skills.</li>
</ul>
&nbsp;
Preferred Qualifications
<ul>
<li>Experience working with senior adults; knowledgeable and sensitive to the needs and concerns of the senior population.</li>
<li>Working Conditions</li>
<li>Ability to lift/carry objects weighing up to approximately 30 lbs. or more.</li>
</ul>
&nbsp;
This job description is not an exhaustive list of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance.
&nbsp;
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
&nbsp;

Concierge - Temporary

<h3>Job Description</h3>
Job Description
Concierge Full Time | Malden, MA Salary Range: $20.00 – $25.00 per hour, DOE Schedule: Monday–Friday, 4:00 PM–12:30 AM
Carabetta Management is seeking a courteous, reliable, and service-oriented Concierge to support our residential community in Malden, MA. The Concierge serves as the first point of contact for residents, guests, and vendors, providing exceptional customer service while ensuring a safe, welcoming, and professional environment.
Responsibilities Responsibilities include but are not limited to:
<ul>
<li>
Greeting residents, guests, and visitors in a professional and friendly manner
</li>
<li>
Monitor building access and ensure proper sign-in procedures are followed
</li>
<li>
Answer phone calls, respond to inquiries, and provide accurate information
</li>
<li>
Assist residents with general requests, packages, deliveries, and building amenities
</li>
<li>
Coordinate visitor access and communicate with property management as needed
</li>
<li>
Maintain awareness of building activities and report concerns to management
</li>
<li>
Monitor common areas and lobby to ensure cleanliness, order, and safety
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Log incidents, deliveries, and service requests accurately
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Enforce building policies and procedures in a professional and respectful manner
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Collaborate with property management, security, and maintenance teams
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</ul>
Qualifications
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High school diploma or equivalent.
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Prior experience in concierge, front desk, customer service, hospitality, or security preferred.
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Strong customer service and interpersonal skills.
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Professional appearance and demeanor.
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Ability to communicate clearly and effectively in English.
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Basic computer skills (email, data entry, and recordkeeping).
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Ability to remain calm, courteous, and professional in all situations.
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Ability to work independently and follow established procedure.
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Experience working in residential buildings, hotels, or luxury communities.
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Familiarity with access control systems or visitor management systems.
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Ability to stand or sit for extended periods.
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Ability to lift up to 25 lbs as needed.
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Willingness to work flexible schedules, including evenings, weekends, and holidays.
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</ul>
 
At The Carabetta Companies, we hold ourselves to high standards and seek team members who share our commitment to excellence. When you join us, you become part of a motivated, hard-working group of professionals—our Carabetta “extended family.”
Be the welcoming face of our community—apply today to make a lasting first impression.

58,065 concierge Jobs