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<h3>Job Description</h3>
Job DescriptionDescription:
Patient Care Coordinator
 
Mountain Land Physical Therapy is seeking friendly, organized, and tech-savvy individuals to join our team as Patient Care Coordinators. In this front office role, you'll be the first and last point of contact for our patients—helping create a positive and professional clinic experience. This position includes comprehensive training and mentorship, making it a great fit for someone new to healthcare or a seasoned professional. Wherever you are in your career, we’ll meet you there and help you grow.
 
Don’t know what a Patient Care Coordinator does? Don’t worry! This role is ideal for candidates who are eager to learn. Our experienced team is excited to train and support you for success in this role.
 
 
What You’ll Do
 
As a Patient Care Coordinator, you'll be the friendly face and helpful voice that supports patients on their path to recovery. Your day-to-day responsibilities will include:
<ul>
<li>Maintaining and managing the clinic's schedule</li>
<li>Explaining the benefits of physical therapy to current and prospective patients</li>
<li>Collection of payments</li>
<li>Answering phone calls and emails</li>
<li>Creating a welcoming, organized, and efficient front office environment</li>
</ul>
If you enjoy helping people achieve their health goals and thrive in a fun, fast-paced atmosphere, we’d love to have you on our team!
 
 
Schedule &amp; Work Hours
<ul>
<li>Full-Time: Monday - Friday 8am-6pm </li>
</ul>
Location: 1664 S Dixie Dr Ste. L105, St. George, UT 84770 
 
Compensation &amp; Benefits
<ul>
<li>Pay Range: $17 - $19/hour</li>
<li>Benefits (Full-Time Employees):
<ul>
<li>Health, dental, and vision insurance</li>
<li>401(k) with employer match</li>
<li>PTO</li>
<li>Wellness perks tailored to your personal and professional goals</li>
</ul>
</li>
</ul>
Join Our Team
Ready to take the first step in a meaningful and rewarding healthcare career? Check out more about us and apply at: <a href="https://mlpt.com/careers/" target="_blank">https://mlpt.com/careers/</a>
Requirements:
<ul>
<li>Excellent verbal and written communication skills.</li>
<li>A passion for providing excellent customer service.</li>
<li>Highly organized, resourceful, and a quick learner.</li>
<li>Must have reliable transportation to complete local errands as needed.</li>
</ul>

Patient Care Coordinator

<h3>Job Description</h3>
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
This job is temporarily hybrid. Please see travel details at the bottom. 
Job Summary:
The official job title is Lead Care Manager (LCM). 
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. 
Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans. • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements. • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans. • Maintain on-going contact with members, via telehealth and in-person visitation. • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers. • Maintain empathy and professionalism while contacting members and families. • Supporting behavioral health coordination, Substance Abuse and Community Resources. • Perform additional duties as assigned.
Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence. • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence. • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program. • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months. • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury. • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community. • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health. • Children and Youth Involved in Child Welfare • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus. • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
Education and Experience: • High school diploma or GED required. • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required. • Valid California driver's license and valid vehicle insurance required. • MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills. • Computer skills for documentation, email and chat support. • Proficient skills in working independently and collaboratively in a team to provide member care. • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously. • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate. • Prolonged periods of sitting at an office desk on the computer. • Lifting: Able to lift up to 15lbs.
Travel Details: • First week of employment will report to the San Ramon office. • Mileage reimbursement is offered at 70 cents per mile. • Commute to the San Ramon office is considered work time. Staff member can leave their home at 830am. • First month is weekly visits on Wednesdays to the San Ramon office • After the first month the staff member will be evaluated on the frequencies of office visits. • Office visits will decrease to once per month based on the needs of the office. 
Pay range$25—$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, &amp; Vision Benefits: We have various insurance options for you and your family.
Short &amp; Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 About Us: The Good Shepherd Community Clinic, Inc. is building healthy people through whole-patient wellness and trauma informed care. Our proactive focus and integrated approach to caring for the whole person allows the GSCC to provide quality and affordable health, dental, and pharmaceutical care to thousands of patients each year without regard for socio-economic or insurance status. Good Shepherd team members are passionate about making a difference in our patients lives. We are a driven, focused, innovative, hardworking, respectful team that is focused on working as one to improve the lives of our patients. Mission: The GSCC exists so that the working poor and others who lack healthcare access receive quality care and improved health outcomes. Vision: Empowering Well-Being Core Values: Love, Respect, Fight, Resilience and Flexibility Job Overview: The Care Coordinator plays a critical role in supporting patient-centered care by proactively managing an assigned provider's patient panel. This position ensures patients receive timely, coordinated, and preventive care by conducting outreach, closing care gaps, scheduling appointments, and helping connect patients to internal and external resources. The Care Coordinator supports quality improvement goals and value-based care outcomes through consistent patient engagement and data-informed decision-making. Why Work With Us: 
<ul>
<li>Collaborative Care Teams: Work alongside a multidisciplinary team of healthcare professionals in a supportive and dynamic environment.</li>
<li>Patient-Centered Care: Focus on building meaningful relationships with patients, guiding them through their healthcare journey.</li>
<li>Community Impact: Make a tangible difference in patients' lives by ensuring they receive the care they need, regardless of financial or social barriers.</li>
<li>Professional Growth: We believe in empowering our team members to develop their skills and advance within the organization.</li>
</ul>
 What You'll Do 
<ul>
<li>Panel Management &amp; Outreach
<ul>
<li>Actively manage a panel of patients for an assigned provider</li>
<li>Reach out to patients who are due or overdue for:
<ul>
<li>Annual Wellness Visits (AWVs)</li>
<li>Preventive screenings and immunizations</li>
<li>Chronic disease follow-ups</li>
<li>Pediatric and adult return visits</li>
<li>Schedule visits and track follow-up completion</li>
</ul>
</li>
</ul>
</li>
<li>Care Gap Closure
<ul>
<li>Review care gap dashboards and population health reports</li>
<li>Contact patients with open gaps and document outreach in the EHR</li>
<li>Coordinate with referrals and clinical teams to ensure follow-up</li>
</ul>
</li>
<li>Patient Engagement &amp; Navigation
<ul>
<li>Be the first point of contact for care coordination needs</li>
<li>Help patients access services like behavioral health, pharmacy, and social supports</li>
<li>Conduct Social Determinants of Health (SDOH) screenings and refer internally as needed</li>
<li>Support completion of Health Risk Assessments (HRAs)</li>
</ul>
</li>
<li>Documentation &amp; Data Integrity
<ul>
<li>Accurately log patient interactions, education, and scheduling in the EHR</li>
<li>Follow standard templates and workflows for consistency</li>
<li>Monitor and update patient panel lists and documentation status</li>
</ul>
</li>
<li>Team Collaboration
<ul>
<li>Participate in daily/weekly team huddles</li>
<li>Communicate with providers, referral coordinators, and clinical staff</li>
<li>Escalate high-risk or complex needs to RN Care Managers</li>
</ul>
</li>
</ul>
What Success Looks Like Your performance will be measured by your ability to: 
<ul>
<li>Complete HRA and SDOH screenings</li>
<li>Improve preventive care scheduling rates</li>
<li>Reduce no-shows and boost patient re-engagement</li>
<li>Close care gaps and ensure patients stay connected to their assigned provider</li>
</ul>
What Youll Need to Succeed 
<ul>
<li>Education &amp; Experience
<ul>
<li>High school diploma or equivalent required; Associates degree preferred</li>
<li>1+ year experience in care coordination, case management, or a medical office</li>
<li>Familiarity with EHR systems and scheduling workflows is a plus</li>
<li>Experience in FQHC, PCMH, or value-based care settings is highly valued</li>
</ul>
</li>
<li>Skills &amp; Attributes
<ul>
<li>Excellent communication and people skills</li>
<li>Highly organized and detail-focused</li>
<li>Comfortable using dashboards, tracking tools, and data reports</li>
<li>Committed to confidentiality, equity, and patient-centered care</li>
</ul>
</li>
</ul>
Work Environment 
<ul>
<li>Based in clinic and office settings</li>
<li>Regular use of computers, phones, and EHR systems</li>
<li>Occasional travel between clinic sites may be required </li>
</ul>

<h3>Job Description</h3>
Job DescriptionBrooklyn Audiology Associates is looking for professional and motivated Customer Service Representatives. The ideal candidates will demonstrate a passion for solving customer issues, have a previous background in customer service and enjoy working in a fast-paced environment. Additionally, successful individuals will have a good work ethic, possess excellent communication skills and be able to work under tight deadlines.As the first point of contact with patients, responsibilities include nurturing patients' trust,loyalty, and engaging with them to ensure the delivery of exceptional care, in addition to making and taking phone calls, managing, tracking, and auditing schedules. Exceptional telephone skills REQUIRED. Russian speaking is a PLUS. This person should be someone that provides 5 -Star Customer Service*!!Responsibilities:
<ul>
<li>Receives and responds to customer inquiries.</li>
<li>Answer telephones in a professional manner.</li>
<li>Acts as the first point of contact for customer inquiries.</li>
<li>Respond to questions regarding hearing loss (following training).</li>
<li>Communicate with customers using e-mail, chat, and other forms of communication.</li>
<li>Serve as a point of contact for customers to troubleshoot any issues they are having.</li>
<li>Create patient opportunities. PROVEN TRACK RECORD IN SALES A PLUS!</li>
<li>Must be willing to travel to all 3 offices. (Bay Ridge, Sheepshead Bay, Brooklyn Heights)</li>
</ul>
Requirements
<ul>
<li>College degree (preferred).</li>
<li>Experience in medical practice or healthcare front office (preferred).</li>
<li>Experience with Microsoft Office, Word, Excel</li>
<li>Exceptional time management, interpersonal, and verbal and written communication skills.</li>
<li>Proactive, organized approach to multitasking.</li>
<li>Ability to remain calm and think clearly under pressure and successfully navigate or diffuse tense situations.</li>
<li>English and Russian speakers preferred.&nbsp;</li>
</ul>
Benefits
<ul>
<li>Health Insurance (allowance towards)</li>
<li>Vision/dental plan</li>
<li>Retirement plan</li>
<li>PTO (Paid Time Off-sick, holiday vacation)</li>
</ul>
Job Types: Part-time, Full-time Salary: $19.00 - $22.00 per hour

<h3>Job Description</h3>
Job Description
About Moda Wellness, LLC
Welcome to the Moda Wellness Clinic, where we’re unifying functional, regenerative and aesthetic medicine into a single, deeply personalized, precision-driven healthcare experience. At this clinic, you’ll use your clinical and/or human centric skills to bring to life a new model of care that cultivates true wellness for our patients.
The Moda Wellness Clinic is opening Fall 2025. Located in the Water Tower Building of Oregon's John's Landing neighborhood, Moda Wellness is offering its patients curated, future forward care through an integrated approach that will help our patients feel, live and look their best.
Major Purpose
The Patient Care Coordinator (PCC) is the first point of contact at Moda Wellness, ensuring a welcoming experience for all patients. Specializing in aesthetic and functional medicine through an integrated wellness approach, the PCC should be passionate about and continuously develop knowledge of these services to effectively support and educate patients. This role supports front office operations—including scheduling, check-in/out, insurance verification, and financial options, while delivering exceptional customer service. The PCC represents the clinic by fostering a positive, informed, and supportive patient experience from entrance to exit.
Pay Range
 $18.68 - $23.35 hourly, depending on experience. Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.
Please fill out an application on our company page, linked below, to be considered for this position.
<a href="https://j.brt.mv/jb.do?reqGK=27761051&amp;refresh=true" target="_blank">https://j.brt.mv/jb.do?reqGK=27761051&amp;refresh=true</a>
Duties &amp; Responsibilities
<ol>
<li>Handle patient check-in and check-out processes, including scheduling, confirming, and securing follow-up appointments as recommended by providers. Ensure all required forms and consents are completed.</li>
<li>Present treatment plans and financial options to patients; collect deposits and payments at the time of service.</li>
<li>Respond promptly and courteously to phone calls, voicemails, and email inquiries.</li>
<li>Stay current on clinic services and treatments; discuss offerings or appropriately direct patient questions.</li>
<li>Maintain accurate patient records by verifying insurance eligibility, updating demographic and coverage information, and ensuring proper filing and scanning of documentation in compliance with clinic standards.</li>
<li>Support marketing and patient retention efforts, including appointment reminders, newsletters, and follow-up communications.</li>
<li>Monitor front office supply inventory and notify when orders are needed to maintain stock levels.</li>
<li>Maintain a clean, professional, and welcoming front office environment, including overseeing retail product displays and sales.</li>
<li>Assist clinical staff with treatment room preparation, patient escorting, and other back-office support as needed.</li>
<li>Open and close the office in accordance with clinic protocols and security procedures.</li>
<li>Adhere to all clinic policies and procedures.</li>
<li>Attend staff meetings and trainings as required for professional development and clinic operations.</li>
<li>Perform other duties as assigned.</li>
</ol>
Position Proficiency Requirements
<ol>
<li>High school diploma or equivalent required; additional coursework or certification in office administration or customer service is a plus.</li>
<li>Minimum of 1 year experience in a front desk, receptionist, or customer-facing role, preferably in a medical or aesthetics office.</li>
<li>Familiarity with medical and aesthetics terminology and treatments preferred.</li>
<li>Proficiency in Microsoft Office and electronic health records (EHR) software, preferably Nextech.</li>
<li>Comfortable using multi-line phone systems, scheduling software, and point-of-sale systems.</li>
<li>Strong communication, interpersonal, and organizational skills.</li>
<li>Detail-oriented with the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Dependable and punctual, with the ability to maintain consistent attendance.</li>
<li>Ability to maintain client confidentiality and handle sensitive information with discretion.</li>
<li>Professional appearance and demeanor consistent with wellness clinic standards.</li>
</ol>
Working Conditions &amp; Contact with Others
<ul>
<li>Clinic environment with prolonged periods of sitting, standing, reaching, and repetitive movement. Frequent and continuous use of computers and office equipment throughout the day. Occasional lifting of up to 25 lbs. when handling incoming and outgoing shipments, office supplies, and medical supplies, as well as bending and kneeling throughout the day. Work in excess of standard workweek, including evenings and occasional weekends, to meet business need.</li>
<li>Internally with clinic staff and various Moda departments. Externally with patients, clients, vendors, and product representatives.  </li>
</ul>
Moda Wellness, LLC seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual identification or orientation, national origin, marital status, disability, veteran status or any other status protected by law.

<h3>Job Description</h3>
Job Description
Patient Care Coordinator ExperCARE Urgent Care • Family Medicine
At ExperCARE, we’re passionate about delivering exceptional care with a smile. We’re looking for a Patient Care Coordinator who will be the friendly face that welcomes patients and the detail-oriented team member who keeps our clinic running smoothly.
What You’ll Do
<ul>
<li>
Greet patients and make them feel welcome
</li>
<li>
Prepare and copy prescriptions, school, and work notes
</li>
<li>
Schedule appointments and verify pre-certifications when needed
</li>
<li>
Notify Lab/X-Ray staff when patients are ready
</li>
<li>
Keep charts organized and labeled correctly
</li>
<li>
Maintain patient privacy and follow HIPAA guidelines
</li>
<li>
Support providers, nurses, and teammates whenever needed
</li>
</ul>
What We’re Looking For
<ul>
<li>
High School diploma or equivalent (Associate’s degree preferred)
</li>
<li>
0–2 years of medical terminology experience (2–4 years preferred)
</li>
<li>
Great communication skills and a friendly attitude
</li>
<li>
Organized, accurate, and able to multitask
</li>
<li>
Proficiency with Microsoft Outlook &amp; Word
</li>
<li>
Thrives in a fast-paced environment
</li>
</ul>
Why You’ll Love It Here At ExperCARE, you’ll work with a team that supports you, celebrates your wins, and makes every day rewarding. We offer opportunities to grow, recognition for your hard work, and a positive environment where your role truly matters.
Physical Demands
<ul>
<li>
Extended sitting/standing
</li>
<li>
Lift/carry up to 30 lbs
</li>
</ul>

<h3>Job Description</h3>
Job Description
 
 
OrthoPediatrics Specialty Bracing: 
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! 
Our Vision: 
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
 Position Description:
Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
 Core Responsibilities:
 
Customer Service:
<ul>
<li>Greeting patients</li>
<li>Checking patients in and out</li>
<li>Multi-line phone coverage</li>
<li>Liaison for referring physicians/groups</li>
<li>Register patients by collecting insurance information, demographics, etc.</li>
<li>Detail oriented</li>
<li>Able to provide general company and services information</li>
<li>Good verbal and written communication skills</li>
<li>Compassionate, efficient, and professional</li>
<li>Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.</li>
</ul>
Administrative:
<ul>
<li>Verify patient insurance and initiate prior authorizations</li>
<li>Collect patient balances</li>
<li>Coordinate with referral sources to obtain physician schedules</li>
<li>General chart maintenance using Athena software</li>
<li>Scan and upload documents to electronic chart</li>
<li>Ordering of devices through NetSuite software</li>
<li>Support the clinic staff and office flow</li>
<li>Chart checks for fitting appointments using the standard checklist form</li>
<li>Work closely with billing team to ensure all documentation for claims are uploaded</li>
<li>General office organization</li>
<li>Following standard practices to deliver patient devices</li>
<li>Ability to multi-task</li>
<li>Adaptable to a dynamic environment</li>
<li>Exceptional computer skills</li>
<li>Maintain HIPAA compliance</li>
</ul>
Schedule Maintenance:
<ul>
<li>Review patient no shows daily: Call, document, and reschedule appointments</li>
<li>Schedule appointments for new appointments</li>
<li>Coordinate follow up appointments with physicians</li>
</ul>
 Education/Experience: High School or Associate Degree; related experience and/or training.
 
 Position Requirements:
<ul>
<li>Entry Level - experience in a healthcare environment a plus</li>
<li>Computer competency skills (Excel, Word, Outlook)</li>
<li>Excellent organization and communication skills</li>
<li>Ability to manage multiple tasks</li>
<li>Excellent customer service skills</li>
<li>Professional phone manner</li>
<li>Ability to work well with others</li>
</ul>
 
Benefits Offered for Eligible Employees: 
<ul>
<li>Medical Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Long &amp; Short-Term Disability</li>
<li>Life Insurance and AD&amp;D</li>
<li>Retirement Savings Plan</li>
<li>Paid Time Off (PTO) &amp; Holidays</li>
</ul>
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Patient Care Coordinator I

<h3>Job Description</h3>
Job Description
Capitol Center for Oral &amp; Maxillofacial Surgery is looking for the ideal candidate to join our front office team.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. 
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: 
<ul>
<li>Greet and check in patients with warmth and professionalism </li>
<li>Manage a high volume of phone calls, emails, and appointment requests </li>
<li>Coordinate patient scheduling, surgical consults, and follow-up visits</li>
<li>Handle insurance verification, pre-authorizations, and patient paperwork</li>
<li>Keep the front office running smoothly while balancing multiple priorities at once</li>
<li>Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) </li>
<li>Ability to work 4 times a week</li>
</ul>
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. 
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 
<ul>
<li>1 year of proven experience as front desk representative, medical or dental experience preferred </li>
<li> Exceptional multitasking skills – you'll often be juggling phones, scheduling, and in-person patients simultaneously </li>
<li>Strong organizational abilities with meticulous attention to detail</li>
<li>Professional communication skills – both in-person and over the phone </li>
<li>Ability to remain calm and collected under pressure</li>
<li>Customer service orientation </li>
<li>A high school diploma </li>
<li>Desires to help your patients </li>
</ul>
 If this sounds like you, you will fit right in with the team! 
Why You Should Join Our Team 
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. 
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. 
Your Benefits &amp; Perks:
<ul>
<li>BCBS High Deductible &amp; PPO Medical insurance Options</li>
<li>VSP Vision Coverage </li>
<li>Principal PPO Dental Insurance </li>
<li>Complimentary Life Insurance Policy </li>
<li>Short-term &amp; Long-Term Disability </li>
<li>Pet Insurance Coverage </li>
<li>401(k) </li>
<li>HSA / FSA Account Access</li>
<li>Identity Theft Protection</li>
<li>Legal Services Package</li>
<li>Hospital/Accident/Critical Care Coverage</li>
<li>Paid Time Off </li>
<li>Diverse and Inclusive Work Environment </li>
<li>Strong culture of honesty and teamwork </li>
</ul>
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. 
Position Base Pay Range$17—$26 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at <a href="https://www.specialty1partners.com/privacy-policy/" target="_blank">https://www.specialty1partners.com/privacy-policy/</a>
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to <a href="http://www.e-verify.gov" target="_blank">www.e-verify.gov</a> and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy &amp; SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

<h3>Job Description</h3>
Job DescriptionAbout the Practice 
We are a people-oriented, team-oriented, and detail-oriented endodontic specialty practice proudly serving the Santa Rosa community for over 4 years. With 3 modern operatories, advanced technology, and a focus on patient comfort, we provide high-quality root canal therapy and exceptional patient care. Our team values collaboration, efficiency, and professionalism. 
Position Summary 
The Patient Care Coordinator is the welcoming face and voice of our office, ensuring patients have a smooth, informed, and positive experience from their first call through completion of treatment. This role combines administrative excellence with compassionate patient communication. 
Key Responsibilities 
<ul>
<li>
Greet and check in patients with professionalism and warmth 
</li>
<li>
Answer phone calls, schedule consultations and treatments, and manage the office calendar 
</li>
<li>
Coordinate with referring general dentists and specialists for patient care continuity 
</li>
<li>
Verify PPO insurance eligibility and benefits for endodontic procedures 
</li>
<li>
Present treatment plans, explaining procedures, costs, and payment options clearly and confidently 
</li>
<li>
Collect and post patient payments accurately 
</li>
<li>
Maintain and update patient records in PBS Endo software 
</li>
<li>
Utilize Weave for patient communication and appointment reminders 
</li>
<li>
Support the clinical team and ensure smooth patient flow 
</li>
<li>
Maintain a clean, organized, and welcoming front office environment 
</li>
</ul>
 Requirements
<ul>
<li>
Minimum 1 year of dental front office experience (specialty/endodontic experience a plus) 
</li>
<li>
Knowledge of insurance verification and benefits coordination 
</li>
<li>
Comfortable presenting treatment plans and financial arrangements 
</li>
<li>
Experience with dental software (PBS Endo experience preferred) 
</li>
<li>
Strong organizational skills and attention to detail 
</li>
<li>
Excellent verbal and written communication skills 
</li>
<li>
Ability to multitask in a fast-paced environment 
</li>
</ul>
Technology &amp; Tools You’ll Use 
<ul>
<li>
Practice Management: PBS Endo 
</li>
<li>
Patient Communication: Weave 
</li>
<li>
Radiography: Dexis, Carestream (Carestream pano) 
</li>
</ul>
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (arrive 30 minutes prior to first patient) Benefits
<ul>
<li>
Holiday pay 
</li>
<li>
401(k) 
</li>
<li>
Free dental treatment for employees and 20% discount for family 
</li>
</ul>

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