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<h3>Job Description</h3>
Job Description
Nursing Services Manager – Lead with Purpose at KVC Missouri
Location: Columbia, MO
Are you ready to take the next step in your nursing career? KVC Missouri’s Residential Treatment Center is seeking a Nursing Services Manager to lead our nursing team and oversee the medical care of the children we serve. This is more than just a leadership role—it’s an opportunity to make a lasting impact on children and families in need while advancing your career in a supportive, mission-driven environment.
About the Role
As the Nursing Services Manager, you will supervise and guide the nursing team, ensuring the highest standard of care for the immediate, routine, and emergency medical needs of our clients. Your leadership will directly contribute to the success of our trauma-informed, therapeutic environment, helping children heal and thrive.
Who You Are
You are a compassionate leader with a passion for nursing and a strong commitment to quality care. You thrive in fast-paced, multidisciplinary environments and are skilled at mentoring and developing nursing teams.
Qualifications and Experience
<ul>
<li>
Education: Degree in Nursing
</li>
<li>
Licensure: LPN in Missouri required (RN preferred)
</li>
<li>
Experience: Three to five years of relevant experience preferred, ideally in residential treatment, mental health, or trauma-informed care
</li>
</ul>
Leadership and Key Skills
<ul>
<li>
Experience leading teams in healthcare settings
</li>
<li>
Strong communication, organization, and crisis management skills
</li>
<li>
Ability to train, supervise, and support nursing staff
</li>
<li>
Proficiency in documentation, Microsoft Office applications, and electronic medical records
</li>
<li>
Independent decision-making and ability to manage confidential information
</li>
<li>
Valid driver’s license and ability to meet agency insurance requirements
</li>
</ul>
Why This Role?
<ul>
<li>
Lead a team making a real difference in children’s lives
</li>
<li>
Shape and enhance nursing practices in a trauma-informed environment
</li>
<li>
Collaborate with a multidisciplinary team dedicated to child welfare
</li>
<li>
Grow within a mission-driven nonprofit that invests in its employees
</li>
</ul>
 
Benefits:
<ul>
<li>Paid Time Off</li>
</ul>
Enjoy a generous amount of leave to support your work-life balance.
<ul>
<li>Paid Parental Leave</li>
</ul>
Receive financial support during parental leave to help you spend quality time with your new family member.
<ul>
<li>Health, Dental, Vision &amp; Life Insurance</li>
</ul>
Comprehensive insurance coverage to keep you and your family healthy and protected.
<ul>
<li>403(b) with Company Match</li>
</ul>
Retirement savings plan with company contributions to help you plan for your future.
<ul>
<li>Tuition Reimbursement</li>
</ul>
Financial assistance for continuing education and professional development.
<ul>
<li>Professional Licensure and Certification Reimbursement</li>
</ul>
Support for obtaining and renewing professional licenses and certifications.
<ul>
<li>Employee Assistance Program</li>
</ul>
Confidential support for personal and professional challenges, including counseling and resources.
<ul>
<li>Wellness Benefits</li>
</ul>
Access to health screenings and mental health support to promote overall well-being.
Why KVC?
KVC is a nonprofit child placing and behavioral health agency with a long legacy of compassionately serving children and families. We are committed to providing our employees with a supportive and rewarding work environment. We also believe in the importance of work-life balance, and we offer a variety of programs and resources to help our employees achieve it (Wellbeing Committee, DEI+B Committee, Talent Development Programs, etc.).
At KVC Health Systems, our employees are our greatest asset. Based on the voice of our employees, KVC debuted with a 82 Work Wellbeing score on Indeed, a rating so high and rare that it places KVC among the top 1% of employers nationally. We are committed to providing a positive, supportive work environment where you can do your best work and love coming to work every day.

Nursing Services Manager

<h3>Job Description</h3>
Job Description
 Department: Client Services
Reports To: Vice President, Customer Operations
Location: McKinney, Texas – Columbia, South Carolina – Plano, Texas. Hybrid work schedule.
Benefits:
<ul>
<li>Medical, Dental and Vision insurance</li>
<li>4 weeks paid time off (PTO)</li>
<li>9 paid Holidays</li>
<li>401k (with match)- Basic Life - Long Term Disability (LTD)</li>
</ul>
Client Services Manager Job Summary:
The Manager of Client Services is responsible for leading, developing, and empowering the Client Service team by ensuring they receive proper training, resources, and support to perform their day-to-day responsibilities. This role is dedicated to maintaining a high standard of customer service, ensuring that all clients receive timely and professional support.
As the primary point of contact for client escalations, the manager will take a proactive approach to issue resolution while upholding Selerix standards. They will also modify processes as needed to meet evolving customer needs, fostering a customer-centric culture within the department. This position requires strong leadership, problem solving skills, and a commitment to continuous improvement to enhance both team performance and client satisfaction.
Client Services Manager Key Responsibilities:
<ul>
<li>Effectively manages employees handling various stages of the Selerix end-to-end solution.</li>
<li>Ensures successful implementation of benefits enrollment, payroll integration and carrier transmission.</li>
<li>Ensures requirements gathering for Selerix benefit administration platform is conducted timely and accurately.</li>
<li>Ensures that the relationship between the Client and the Client Advocate Team is intact.</li>
<li>Ensures timelines are met prior to giving the client the go-live status.</li>
<li>May communicate directly with clients about new features and functionality.</li>
<li>Consistently maintains security and confidentiality of all client data per Selerix company policy and HIPAA requirements.</li>
<li>May aid in the negotiation of additional product offerings.</li>
<li>Prioritize tasks for Client Services team.</li>
<li>Conducts and participates in staff meetings, conference calls, and other meetings, as needed.</li>
<li>Performs other duties as required.</li>
</ul>
Client Services Manager Qualifications:
<ul>
<li>Bachelor’s degree in Business Administration, Communications, Management or related field.</li>
<li>5+ years’ experience in management; health benefits knowledge required; software, technical programs experience; JavaScript experience a plus.</li>
<li>Strong written and verbal communication skills.</li>
<li>Advanced Microsoft Office Skills.</li>
<li>Proven organizational and time management skills.</li>
<li>Proven ability to prioritize.</li>
<li>Strong consultative skills.</li>
<li>Must be eligible for US employment.</li>
</ul>
We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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