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<h3>Job Description</h3>
Job Description
Call Center Representative&nbsp;
Worksite: Austin, TX, 78727
Duration: 6+ months with possible extension
Pay Rate: $20.00/hour on W2
Start Date is 3rd November 
Job Description:
Must be available for any 8-hour shift from 7 am to 7 pm. We are unable to accommodate schedule change requests during the first 90 days. This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions.&nbsp;
Assists with problem resolution, as needed.&nbsp;
Responds to phone inquiries in a prompt, courteous and concise manner.&nbsp;
Documents all encounter in clear and concise online logs.
Transfers callers to other Call Center units as needed.&nbsp;
Meets individual performance standards.&nbsp;
Performs other duties as may be assigned by management.&nbsp;
Attains and maintains strict required attendance and performance metrics.
Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer. 
<h3>Company Description</h3>
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Call Center Representative

<h3>Job Description</h3>
Job Description
Requirements:
Completed 4 year Bachelor’s Degree
Schedule:
<ul>
<li>Monday to Friday – 8:00AM to 5:00PM or 9:00AM to 6:00PM with occasional Saturday Shifts from 8:00AM to 12:00PM.</li>
<li>Schedule is department-based</li>
</ul>
Location:&nbsp;Irving, TX (100% Onsite Position)
Job Type:&nbsp;40 hours per week
Positions Available:
<ol>
<li>Customer Service Department
<ol>
<li>Assist customers with account inquiries, payments, information requests, title requests, and more</li>
</ol>
</li>
<li>Customer Accounts Department
<ol>
<li>Handle light collections for customers with missed payments between 1 and 29 days past due</li>
</ol>
</li>
</ol>
Additional Skills:
<ul>
<li>Problem-solving prowess and keen attention to detail</li>
<li>Great communication skills and a knack for customer service</li>
</ul>
Benefits:
<ul>
<li>Paid Time Off</li>
<li>Dental, Health, and Vision Insurance</li>
<li>Opportunities for career advancement</li>
</ul>
Don’t miss this opportunity to join a dynamic team in the Automotive Finance Industry. Apply now to take your first step towards an exciting career!
#westpriority25
Pay and Benefits
The pay range for this position is $18.50 - $23.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in IRVING,TX.
Application Deadline
This position is anticipated to close on Oct 22, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job Description
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
<ul>
<li>Acts as primary liaison with customer in solving problems related to the application process and service.</li>
<li>Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.</li>
<li>Educates and informs the customer by telephone, written correspondence and/or the claims system about the documentation required to process a claim, required time frames, payment information and claim status.</li>
<li>Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system.</li>
<li>Assigns new claims to the appropriate claims handler.</li>
<li>Directs customer calls to the correct person at all locations.</li>
<li>Participates in and maintains a quality service culture within the Customer Service Team.</li>
<li>Attendance during scheduled work hours is required.</li>
<li>Contract position.</li>
</ul>
 ADDITIONAL FUNCTIONS and RESPONSIBILITIES
<ul>
<li>Performs other duties as assigned.</li>
<li>Supports the organization's quality program(s).</li>
<li>Remote after 3 day in-person training.</li>
<li>Contract position</li>
</ul>
Qualifications:
<ul>
<li>English Speaking.</li>
<li>Education &amp; Licensing High school diploma or GED required.</li>
<li>Experience One (1) year customer service experience or equivalent combination of education and experience preferred. Experience in an inbound call center preferred.</li>
<li>Skills &amp; Knowledge Knowledgeable in disability plan eligibility, coverage and benefits.</li>
<li>Good customer service skills.</li>
<li>Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office product.</li>
<li>Strong organizational skills.</li>
<li>Good interpersonal skills.</li>
<li>Home WIFI</li>
<li>Ability to work in a team environment.</li>
<li>Ability to meet or exceed Performance Competencies.</li>
</ul>
Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer. 
<h3>Company Description</h3>
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

<h3>Job Description</h3>
Job Description
The Customer Care Expert (CCE) is responsible for delivering personalized service to the customer throughout the life of the loan to solve customer inquiries and manage the customer relationship throughout the default process in a call center environment. In this role, this person will act as the communication liaison to ultimately resolve the customer's inquiry and/or delinquency.
Shift being filled: Monday to Friday, 9:00 AM to 6:00 PM
Opportunity to work remotely
Principal Duties:
<ul>
<li>Handle customer calls efficiently and effectively, while providing exceptional customer service</li>
<li>Accurately and promptly execute transactions, such as billing inquiries and account changes.</li>
<li>Identify customer needs through in-depth probing. Solve customer problems using swift, sound judgments based on the facts of each situation.</li>
<li>Resolve account delinquency by collecting past due payments as needed</li>
<li>Communicate loss mitigation options and decisions to customers</li>
<li>Inbound and outbound calling</li>
</ul>
Specifications:
<ul>
<li>Strong interpersonal skills: professional, courteous, empathetic, level-headed, composed.</li>
<li>Excellent customer service and or sales skills. Loss Mitigation and or Customer Service experience is preferred</li>
<li>Basic computing skills, including mouse &amp; keyboard usage, launching programs, windows navigation.</li>
<li>Proven ability to handle stressful situations and effectively manage a high volume workload. Willing to work in a call center environment with heavy telephone customer interaction.</li>
</ul>
Company DescriptionSelect Portfolio Servicing, Inc. (SPS) is an industry leading mortgage servicer. Founded in 1989, SPS is headquartered in Salt Lake City, Utah with an office in Jacksonville, Florida. At SPS, our on-going mission is to provide servicing solutions that exceed expectations. To this end, we work closely with our customers to understand their unique situations and provide the right solutions for their individual circumstances. 
<h3>Company Description</h3>
Select Portfolio Servicing, Inc. (SPS) is an industry leading mortgage servicer. Founded in 1989, SPS is headquartered in Salt Lake City, Utah with an office in Jacksonville, Florida. At SPS, our on-going mission is to provide servicing solutions that exceed expectations. To this end, we work closely with our customers to understand their unique situations and provide the right solutions for their individual circumstances.

<h3>Job Description</h3>
Job Description
Call Center Representative: Full Time $16-$22 Hourly Non-Exempt
Do you have great customer service experience and skills? Are you computer savvy? Are you ready to start a meaningful career? Join us at Apex Skin, where you can be a part of a great team transforming lives through healthy skin! Apex Skin Call Center Representatives are responsible for answering incoming phone calls, collecting patient information, scheduling appointments, and keeping records. The ideal candidate can work as a team member, is well-organized with attention to detail, and is personable. We have full-time and part-time positions available. This position is fully remote in Ohio.
 Qualifications
<ul>
<li>Strong Customer Service Skills</li>
<li>Experience with Medical scheduling software preferred</li>
<li>Experience working in a Call Center preferred</li>
<li>One year’s experience in medical insurance coding or record-keeping preferred</li>
</ul>
 Essential Functions
<ul>
<li>Complete and accurate appointment scheduling, pre-registration, eligibility screening, insurance verification, pre-authorization, and taking payments</li>
<li>Obtain, record, and update PHI and financial information accurately.</li>
<li>Verify insurance using Optum/Availity/EMR IE verification process.</li>
<li>May be required to travel to other locations due to staffing needs.</li>
<li>Receive inbound phone calls for clinic appointments from patients</li>
<li>Transmit correspondence or medical records appropriately</li>
</ul>
 Physical Requirements
<ul>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.</li>
<li>Prolonged periods of sitting and viewing computer screens</li>
<li>Required to lift moderate weights (10-15 pounds)</li>
<li>Vision abilities including distance vision, and the ability to adjust and focus.</li>
<li>Frequent speaking and hearing.</li>
</ul>
 Remote Requirements
<ul>
<li>CC and phone will be supplied by the company for use during employment</li>
<li>Must have high-speed Wi-Fi or wired ethernet connection.</li>
<li>Designated workspace that is quiet and distraction-free during your work shift</li>
</ul>

Who we Are…..We are Apex Skin. Our goal is to provide the highest quality dermatology and dermatologic surgery care to patients in Northeast Ohio in a prompt and compassionate manner. A strong commitment to delivering and exceptional patient experience, prompt access to care, including same day appointments and service and education to the community, are our core values.
What we Offer…..Apex Skin offers a comprehensive benefits plan that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, Life Insurance, Short Term Disability and a 401(K) plan with an employer match. We also offer Accidental Insurance, Derm Service Discounts and Lifestyle Benefits such as discounts to sporting events, movies, theme parks, travel &amp; more.
 Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

CALL CENTER REPRESENTATIVE

<h3>Job Description</h3>
Job DescriptionDescription:
Looking for a career that ignites your passion, challenges your skills, and rewards your efforts? Your search ends here, at Matrix - where we offer Technical Support Reps an exciting opportunity to join our dynamic team. As a valued member, you will enjoy flexibility, a regular schedule, and competitive pay with the potential for bonuses.
 
As one of the biggest brands in fitness, Matrix takes pride in providing unparalleled customer service to our clients. You will be at the forefront of this mission, taking calls and providing technical support to ensure our customers receive the highest level of care.
 
Our dedication to excellence has earned us a reputation as a leader in fitness and wellness, and we are seeking individuals who share our passion for customer service. By joining our team, you will become a part of Forbes 2021 Best Places to Work in the World, an elite group of companies committed to creating a positive and supportive work environment.
 
Don't miss this opportunity to elevate your career and join the Matrix family. Apply now and let's make a positive impact together!
 
Hours: 8am-5pm Monday-Friday, no nights or weekends!
Pay: $18.00 per hour with potential for bonuses
Location: Cottage Grove, WI-This will be 100% onsite.
 
Position Overview:
Under the direction of the Technical Support Supervisor, the Technical Support Agent handles a high volume of customer contacts through phone, email, and chat. Agents perform technical troubleshooting and a variety of customer technical support duties in accordance with company policies and procedures. This is a non-supervisory position.
 
Responsibilities:
Provide Outstanding Service to Dealers, Consumers, and Service Providers:
· Maintain good attendance and adherence to schedule.
· Answer and respond to a high volume of phone calls, emails, and chat contacts from customers in need of technical support.
· Support multiple queues.
· Follow posted protocols and diagnostics to help troubleshoot and resolve problems in a cost-effective way.
· Create parts orders; dispatch service technicians; collect billing information.
· Document and maintain comprehensive customer case records.
· Efficiently utilize tools and resources
· Achieve and maintain posted KPIs including but not limited to contacts, order accuracy, availability, and quality.
· Promote a positive and collaborative team atmosphere with co-workers.
· Build and maintain working knowledge of products.
· Complete all required training and ongoing education.
· Other duties as assigned
 
Requirements:
Education:
· Minimum high school diploma or equivalent required
 
Experience:
· Demonstrated customer service experience required
· Minimum of 1 year call center experience preferred
 
Other Requirements:
· Working knowledge and experience with Microsoft Office suite or comparable software
· Excellent written and verbal communication skills
· Think critically to analyze and solve problems
 
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
· Health &amp; Dental Insurance
· Company paid Life Insurance
· 401(k)
· Paid Time Off benefits
· Free access to our state-of-the-art onsite workout facility
· Product discounts
· Wellness programs
· Free Yoga and workout classes
· Opportunities to earn more PTO
 
 
EOE/M/W/Vet/Disability #ZR

<h3>Job Description</h3>
Job Description
ompany: River City Mortgage Location: 4555 Lake Forest Drive, Suite 450, Blue Ash, OH Job Type: Full-time, On-Site Compensation: Up to $45/hr, including commissions, plus fun cash incentives
About Us:
River City Mortgage is a well-established national mortgage lender headquartered in Blue Ash, OH. We are looking for&nbsp;self-motivated individuals&nbsp;to join our Call Center Team as&nbsp;Call Center Representatives. This role focuses on marketing to prospective borrowers to generate purchase and refinance leads. We offer an upward mobility path for your career.
Join a growing company where your success is rewarded! Enjoy great schedule perks, including a short shift on Fridays, NO weekends, and the opportunity to work additional hours if desired!
Essential Duties and Responsibilities:
<ul>
<li>Learn and master our phone sales scripts</li>
<li>Ask pertinent questions to understand customer needs</li>
<li>Accurately record customer information</li>
<li>Meet lead and quality expectations</li>
</ul>
Qualifications:
<ul>
<li>Excellent communication skills</li>
<li>Persistent and results-oriented mindset</li>
<li>Intermediate computer skills</li>
<li>High school diploma or equivalent</li>
</ul>
Benefits Package:
<ul>
<li>Medical, Dental, Vision, and Life Insurance</li>
<li>401k Retirement Plan</li>
<li>Paid Time Off (PTO)</li>
<li>Free On-Site Gym Membership</li>
</ul>
Schedule:
<ul>
<li>Monday to Thursday: 10 am to 6:30 pm</li>
<li>Friday: 10 am to 4 pm</li>
<li>Opportunity to work additional hours as needed</li>
</ul>
Experience:
<ul>
<li>Call center: 1 year (Preferred)</li>
<li>Customer service: 1 year (Preferred)</li>
</ul>
Ready to kickstart your career?&nbsp;Join River City Mortgage as a Call Center Representative, where your hard work can lead to exciting rewards!
Apply today or visit <a href="http://www.rchomeloans.com" target="_blank">www.rchomeloans.com</a> for more information.
Job Type: Full-time
Benefits:
 
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
 
Schedule:
 
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
</ul>
 
Ability to Commute:
 
<ul>
<li>Blue Ash, OH 45242 (Required)</li>
</ul>
 
Ability to Relocate:
 
<ul>
<li>Blue Ash, OH 45242: Relocate before starting work (Required)</li>
</ul>
 
Work Location: In person

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Bonus based on performance</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
</ul>
 Benefits/Perks 
<ul>
<li>Competitive Compensation and Benefits</li>
<li>Bonus Based on Performance</li>
<li>Career Growth Opportunities</li>
</ul>
Call Center Representative We're seeking a dynamic and customer-focused Call Center Representative to join our team. In this role, you'll be the first point of contact for our schools, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial. Responsibilities: 
<ul>
<li>Manage high call volume in a fast-paced environment</li>
<li>Actively listen to customer concerns and provide effective solutions</li>
<li>Build rapport with customers to foster loyalty</li>
<li>Utilize CRM software to accurately document customer interactions</li>
<li>Meet performance metrics, including call handle time and customer satisfaction</li>
</ul>
 Qualifications: 
<ul>
<li>Excellent verbal and written communication skills in English and Spanish</li>
<li>Strong problem-solving and decision-making abilities</li>
<li>Proficiency in computer systems and customer relationship management (CRM) software</li>
<li>Ability to multitask and prioritize tasks effectively</li>
<li>A positive and can-do attitude</li>
</ul>
Join our team and make a difference in the lives of our customers!

<h3>Job Description</h3>
Job DescriptionOn Site Location: 2701 Village Lane Bossier City, LA 71112
 
Summary:
As a Call Center Representative, you will be responsible for handling a diverse range of member service calls in a prompt and courteous manner. You will address and resolve member inquiries and issues related to accounts, orders, payments, products, and services, ensuring a high level of satisfaction. This role includes actively cross-selling products and services to enhance member relationships. This is a high contact position that requires the ability to deal effectively with members by telephone, in writing and via Internet. This role involves managing approximately 25,000 incoming calls and over 35,000 transactions annually.
Job Requirements:
<ul>
<li>High school graduate or equivalent. </li>
<li>At least one year experience in customer service or call center required.</li>
<li>Strong communication skills with a professional and courteous demeanor.</li>
<li>Ability to handle high call volumes and multiple tasks simultaneously.</li>
<li>Basic understanding of financial services and products provided by the credit union.</li>
<li>Proficiency in using computer applications and learning new software systems. </li>
</ul>
All employment applications must be submitted electronically. As part of the hiring process, Barksdale Federal Credit Union conducts a comprehensive background check, drug screening and an online skill assessment prior to extending any offer of employment.
 
Benefits:
At Barksdale Federal Credit Union we care about our people — and that means offering more than just a paycheck. That’s why we offer a benefits package designed to support your whole life — at work and beyond. From health and wellness, time off, and professional growth, you’ll find the resources you need to feel confident, supported, and empowered every step of the way. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Health &amp; Wellness:
<ul>
<li>Medical, Dental &amp; Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident.</li>
<li>24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video.</li>
<li>Mental Health Support: Confidential support through our Employee Assistance Program (EAP) — available to you and your household.</li>
<li>Paid Life &amp; Long-Term Disability Insurance: Company-paid coverage for added peace of mind.</li>
<li>Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round.</li>
</ul>
 
Time Off &amp; Balance
<ul>
<li>Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones.</li>
<li>Volunteer Time &amp; Opportunities: Make a difference in your community — we make it easy to get involved. As well as we reward you for doing so!</li>
</ul>
 
Financial Benefits
<ul>
<li>401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match.</li>
<li>Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management.</li>
</ul>
 
Growth &amp; Recognition
<ul>
<li>Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable — invest in your future without the financial stress.</li>
<li>Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow.</li>
<li>Employee Recognition &amp; Milestones: We also honor employees’ tenure milestones through our service anniversary program, celebrating their dedication to our mission.</li>
</ul>
NOTE: Please fill out all fields on the application. If it does not apply to you, enter in NA.

12,229 Call Center Representative Jobs