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city

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<h3>Job Description</h3>
Job DescriptionCompany Description 
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
In the United States, the world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
Job Description 
• Actively engaged with suppliers and supply chains • Able to analyze supplier capacity and supplier investment requests • Ability to accurately assess supplier weaknesses and provide solutions • Monitor high risk supplier development issues to prevent crisis at our operations • Drive and develop supplier problem solving techniques for identified supplier fault issues • Fix and develop supplier production systems and processes • Drive supplier operational excellence • Set focused priorities to reach objectives Competence required for the position: • Problem Solving • Lean Manufacturing •Act with strong sense of urgency and commitment • Able to handle uncertainty and the unexpected • Able to handle unfamiliar tasks, using previous experiences • Ability to multitask and manage workload efficiently and effectively • Ability to drive sense of urgency to suppliers focused on information, communication, and results. Provide direct &amp; actionable feedback • Be customer focused • Provide timely information for accurate decisions • Able to create trustful relations and face reality, surface problems and support finding solutions • Strong collaboration and leadership skills • Able to execute in a complex regional organization • Anticipate bottlenecks, explore contingencies, and provide solutions &nbsp;
Qualifications 
• Bachelor degree required. Major in engineering or business management or supply chain management preferred • Supply chain (quality and development) and/or production experience • Preferably experience from the automotive or heavy commercial truck industry in supplier quality and capacity, manufacturing engineering, supplier development or crisis management • Strong problem solving, communication and teamwork skills • Strong accountability and project management for tasks without close supervision • Ability to prioritize tasks in a fast-paced environment • Customer focused mindset, dedicated to meet external and internal customer expectations • Desire to work in a collaborative team towards a common purpose • Strong integrity and creativity • Flexibility and preparedness to travel with short notice
 Additional Information 
<ul>
<li>All your information will be kept confidential according to EEO guidelines.</li>
</ul>

Supplier Technical Support Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
Electric Machinery Company, a division of WEG Electric Corp.
Minneapolis, Minnesota 
 
Position: Technical Support Service Engineer 
Department: Engineered Services Department
 
Primary Objective of Position:
The Technical Support Service Engineer is responsible for providing technical support related to motors, generators, controls, software, and related WEG products; helps to ensure the smooth operation of shipped product and systems; creates and processes warranty claims and drives preventative actions. 
 
Major Areas of Accountability:
<ul>
<li>Provides technical support to customers, interfacing with the engineering, commercial, and quality teams as-necessary</li>
<li>Resolves service requests and promotes strong customer relationships. </li>
<li>Analyzes field data, recommends corrective action, and writes and edits service reports related to warranty work.</li>
<li>Creates and processes warranty claims.</li>
<li>Organizes and coordinates; inspection, analysis, and disposition of returned equipment, parts, and material.</li>
<li>Liaison between the sales force, customers, users, and factory; providing technical information and assistance to sales offices, customers, and users.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>Four (4) B.S. degree in Electrical, Industrial, or Mechanical Engineering.</li>
<li>Proficient in Microsoft Office; Word, Excel, PowerPoint, Project, Outlook and SAP (preferred).</li>
<li>Demonstrated sense of urgency to affect timely response and resolution to customer requests.</li>
<li>Strong interpersonal skills, and ability to connect with internal and external customers.</li>
<li>Effective communication (written and verbal) with internal and external customers.</li>
<li>Demonstrated ability to effectively deal with difficult internal and external customers.</li>
<li>Demonstrated project management skills, including direction of technical and non-technical staff, and customers.</li>
<li>Ability to make recommendations regarding job methods.</li>
<li>Ability to prioritize workload and shift work activities; to meet business needs and department goals.</li>
<li>Demonstrated capability for social interface; internal and external customers as required, achieving customer satisfaction excellence.</li>
</ul>
Physical Requirements:
<ul>
<li>Physical ability to travel freely within manufacturing and office facilities; climbing stairs and ladders, scaffolding or catwalks to service machinery.</li>
<li>Ability and willingness to wear fall protection equipment.</li>
<li>Physical ability to travel via public, commercial or personal transportation.</li>
<li>Must possess an insurable driver’s license and a valid Passport.</li>
</ul>
Salary:
 $65,000 to $80,000
 
Company cannot provide sponsorship for this position
Please, no agencies
Requirements:

Technical Support Service Engineer

<h3>Job Description</h3>
Job Description
XOPS is a fast-growing startup building the future of observability and automation for IT operations. Our platform unifies complex system data to deliver visibility, control, and intelligent workflows across the enterprise, empowering IT teams to manage the entire employee technology lifecycle with precision. As industries embrace AI to automate cars, rockets, and even farming, IT operations remain stuck in the past, reliant on spreadsheets and manual processes. We believe it is time for a change.
At XOPS, we are pioneering autonomous IT operations, freeing teams from tedious tasks and elevating them into strategic leadership roles. Our mission is to drive operational excellence, financial stewardship, and security across the enterprise, while transforming the employee experience. We are just getting started, and we are looking for exceptional teammates to help shape the future. 
Job Summary:
As a Senior Technical Support Engineer, you will be the go-to expert for our customers, resolving technical issues and ensuring their success with our platform. You will collaborate closely with the product, QA, and engineering teams, providing critical feedback and working on automation projects to enhance our operational efficiency. This role is ideal for someone who thrives in a fast-paced environment and is eager to tackle complex problems.
Key Responsibilities:
- Provide timely and professional technical support to Fortune 500 customers through various channels (email, phone, and live chat).
- Troubleshoot and resolve customer issues, collaborating with engineering as needed for escalated cases.
- Participate in quality assurance (QA) processes, including testing new product features, identifying bugs, and contributing to product improvements.
- Lead and contribute to customer operations automation initiatives to streamline support workflows and improve operational efficiency.
- Document support processes, known issues, and solutions to enhance the internal knowledge base and customer self-service resources.
- Collaborate with cross-functional teams, including product management, development, and customer success, to ensure customer satisfaction and platform stability.
- Stay current with product features, industry trends, and best practices in cloud technologies and SaaS support.
- Participate in scheduled on-call rotations to ensure prompt resolution of critical issues during off-hours.
Requirements
Qualifications:
- Strong technical aptitude with a proven ability to learn new technologies quickly.
- Excellent written and verbal communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
- Previous experience in a technical support, QA, or related role is preferred.
- Familiarity with serverless architectures, APIs, AWS, SQL, GraphQL, Node.js, and Python.
- Experience with troubleshooting, interpreting system logs, and scripting.
- Ability to work in a fast-paced environment, managing multiple priorities with minimal supervision.
- A customer-first mindset with a strong focus on delivering high-quality support.
- Problem-solving and analytical skills with a proactive approach to identifying potential issues before they impact customers.
- Experience with enterprise-grade applications, including scalability and integration with legacy systems.
Preferred Qualifications:
- Experience supporting enterprise customers, particularly within the Fortune 500.
- Familiarity with automation tools and techniques for optimizing customer support operations.
- Understanding of multi-tenancy, subscription models, and SaaS-specific performance considerations.
- Previous experience with monitoring tools and logging frameworks (e.g., CloudWatch, Kibana, NewRelic, Sentry).
- Experience with all phases of software testing including test planning, functional testing, and regression testing.
- Experience testing all layers of a web application, including front-end, service layer, and back-end testing.
- Experience with Docusaurus, GitHub, and other relevant tools for documentation and code management.
- Experience of working with third-party REST APIs at scale (request throttling, batch processing etc)
- Familiarity with support tools and ticketing systems (e.g., DevRev, Zendesk, Jira, ServiceNow).
- IT industry background preferred.
For this role, in the SF Bay Area the estimated base salary range is between $153,000 - $187,000 USD. In Texas, the estimated base salary range is between $136,000 - $167,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. 
Benefits
<ul>
<li>Competitive Compensation: Salary, Equity, and 401K</li>
<li>Comprehensive Vision, Dental, and Healthcare plans</li>
<li>Discretionary Time off Policy (If you need time off, take time off!)</li>
<li>11 Company-paid Holidays</li>
<li>Hybrid Work Policy - 3 days in office/2 days remote</li>
<li>A chance to be part of a rapidly growing startup and make a real impact! </li>
</ul>

Senior Technical Support Engineer

<h3>Job Description</h3>
Job DescriptionSalary: $60,000 - $90,000 p/a 
Options Graduate and Placement Programme
 
Location: New York
Salary: Competitive
 
Working for Options
 
Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options future growth and success. 
We want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology.
 
Who are we?
 
Options is the largest global financial technology company headquartered in Belfast. We are at the forefront of banking and trading infrastructure, serving clients globally with offices in New York, Chicago, Toronto, London, Cambridge, Paris, Hong Kong, Tokyo, Singapore, and Auckland. At Options, our services are woven into the hottest trends in global tech, including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence).
 
Why Options?
 
<ul>
<li>Global travel: We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia.</li>
<li>Continuous career development opportunities: We provide professional skills development and technical training.</li>
<li>The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities for innovation and forward-thinking.</li>
<li>Competitive salary: In addition to a competitive salary, Options reward employees with a range of bonus incentives and employee benefits.</li>
</ul>
 
The Role
 
The positions will be full-time, paid and based inNew Yorkinitially, although there will be opportunities to work from company offices in Auckland, Belfast,Hong Kong, Singaporeand London for successful candidates.
 
We welcome applications from graduates from a broad range of disciplines including those with technical and engineering backgrounds, as well as science, business, mathematics, marketing and finance. We have a fresh new team expanding globally and we want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology.
 
At Options we are focused on creating a learning environment that enables you to develop and flourish in all aspects of your work. You own your career, you choose your own path, and we provide the opportunities to make it happen.
 
 
Essential Criteria
 
 Strong research, writing and communication skills. Ability to work in a fast-paced and changeable working environment. Customer service experience (comfortable working with senior management and business owners). Exceptional organisational skills and strong attention to detail. Desire to travel and see the world. Ability to work independently and manage your own projects in a professional manner. Solid competency in the following: Word, PowerPoint and Excel. Candidates must have or be working towards an Undergraduate degree or have previous experience in a similar role.
 
 
Desirable Criteria
 
 Previous start-up, technology or business experience. Degree level qualification or equivalent in related field. A passion for start-ups, innovation and financial technology. Strong interpersonal skills with client facing experience. Project management skills and proven ability to manage own workload.
 
(In the case of applications for technical positions, examples of previous work are encouraged.)
 
 
How to apply
 
Please submit a CV and cover letter to the Options Graduate and Placement Programmeon the Options Career Page at<a href="https://www.options-it.com/careers/.On" target="_blank">https://www.options-it.com/careers/.On</a> your CV, please include a section on your Hobbies and Interests. On the covering letter please detail the role you are applying to, along with your availability.

Graduate / Placement Technical Support Engineer

<h3>Job Description</h3>
 Company Summary 
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
 Department Summary 
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
 Job Duties and Responsibilities What’s In It for You?
<ul>
<li>Career Growth: Many of our current operations leaders started in this role. Other technicians have moved into various departments within DISH to discover new challenges. Show grit and tenacity, and you’ll grow quickly within an organization committed to your success</li>
<li>Compensation Increases: Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase. Performance-based promotions include automatic 5% pay increases at Level 2 and 10% at Levels 3 and 4</li>
<li>Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses. In addition, AwardPerqs are allocated for high performance and can be redeemed at your discretion; award redemptions include flights, excursions, electronics, houseware and more</li>
<li>Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account</li>
<li>Workplace Variation: Get the best of both worlds in a role that allows for the opportunity to problem solve by yourself, collaborate with fellow technicians, and engage with loyal customers</li>
<li>Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans</li>
<li>Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)</li>
<li>Continued Education: Tuition Reimbursement to support your career development.</li>
<li>Tools Provided: DISH-supplied van, tools, and uniforms</li>
</ul>
What You’ll Be Doing:
As a Field Technician, you’ll represent DISH in customers' homes, simplifying their lives and introducing them to infinite smart home possibilities. Key responsibilities include:
<ul>
<li>Working independently while enjoying support and collaboration from team members</li>
<li>Managing your day to drive success while benefiting from the support of a large, competitive company</li>
<li>Building rapport and ensuring an excellent customer experience</li>
<li>Installing and servicing DISH products and smart home solutions</li>
<li>Educating customers on product usage and smart home benefits</li>
<li>Selling products and services with the intent to give our customers the best possible home entertainment experience</li>
<li>Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times</li>
</ul>
Our Training Program Offers You:
<ul>
<li>A process-based approach to effectively drive customer satisfaction</li>
<li>Best-in-class practices, designed and tested by our technicians</li>
<li>Knowledge of tool selection and proper use</li>
<li>Up-to-date information on modern Smart Home technology and techniques to share that knowledge with customers for sales and educational purposes</li>
</ul>
 Skills, Experience and Requirements Required Skills and Experience:
<ul>
<li>Customer Focus: Ability to build rapport quickly and ensure client satisfaction</li>
<li>Problem-Solving: A knack for solving complex issues for a diverse customer base</li>
<li>Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning</li>
<li>Adaptability: Comfortable working in an environment that appreciates agility and determination</li>
<li>Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs</li>
<li>Licensing: Valid driver’s license with a clean driving record</li>
<li>Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays</li>
</ul>
 Salary Ranges Compensation: $19.75/Hour Benefits 
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
This will be posted for a minimum of 3 days or until the position is filled.

Technical Support Engineer

<h3>Job Description</h3>
 Company Summary 
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
 Department Summary 
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
 Job Duties and Responsibilities What’s In It for You?
<ul>
<li>Career Growth: Many of our current operations leaders started in this role. Other technicians have moved into various departments within DISH to discover new challenges. Show grit and tenacity, and you’ll grow quickly within an organization committed to your success</li>
<li>Compensation Increases: Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase. Performance-based promotions include automatic 5% pay increases at Level 2 and 10% at Levels 3 and 4</li>
<li>Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses. In addition, AwardPerqs are allocated for high performance and can be redeemed at your discretion; award redemptions include flights, excursions, electronics, houseware and more</li>
<li>Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account</li>
<li>Workplace Variation: Get the best of both worlds in a role that allows for the opportunity to problem solve by yourself, collaborate with fellow technicians, and engage with loyal customers</li>
<li>Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans</li>
<li>Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)</li>
<li>Continued Education: Tuition Reimbursement to support your career development</li>
<li>Tools Provided: DISH-supplied van, tools, and uniforms</li>
</ul>
What You’ll Be Doing:
As a Field Technician, you’ll represent DISH in customers' homes, simplifying their lives and introducing them to infinite smart home possibilities. Key responsibilities include:
<ul>
<li>Working independently while enjoying support and collaboration from team members</li>
<li>Managing your day to drive success while benefiting from the support of a large, competitive company</li>
<li>Building rapport and ensuring an excellent customer experience</li>
<li>Installing and servicing DISH products and smart home solutions</li>
<li>Educating customers on product usage and smart home benefits</li>
<li>Selling products and services with the intent to give our customers the best possible home entertainment experience</li>
<li>Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times</li>
</ul>
Our Training Program Offers You:
<ul>
<li>A process-based approach to effectively drive customer satisfaction</li>
<li>Best-in-class practices, designed and tested by our technicians</li>
<li>Knowledge of tool selection and proper use</li>
<li>Up-to-date information on modern Smart Home technology and techniques to share that knowledge with customers for sales and educational purposes</li>
</ul>
 Skills, Experience and Requirements Required Skills and Experience:
<ul>
<li>Customer Focus: Ability to build rapport quickly and ensure client satisfaction</li>
<li>Problem-Solving: A knack for solving complex issues for a diverse customer base</li>
<li>Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning</li>
<li>Adaptability: Comfortable working in an environment that appreciates agility and determination</li>
<li>Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs</li>
<li>Licensing: Valid driver’s license with a clean driving record</li>
<li>Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays</li>
</ul>
 Salary Ranges Compensation: $19.50/Hour Benefits 
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.&nbsp;
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.&nbsp;

<h3>Job Description</h3>
Job Description
RIGHTSTONE IS HIRING! We are seeking a Senior Technical Support Engineer to join our Engineering team in Houston, TX with $90/hr pay, specializing in metal annulus seal and wellhead/tree equipment. This role is critical to the successful development and qualification of new wellhead sealing systems. You will provide advanced technical guidance, perform complex analyses, and support testing and troubleshooting efforts for new product engineering projects. APPLY NOW!
 
Key Responsibilities:
<ul>
<li>Interpret and apply company and customer specifications related to product engineering</li>
<li>Perform finite element analysis (FEA) on assemblies incorporating seal elements using ANSYS</li>
<li>Define material specifications and geometries for metal annulus seals and their associated design features</li>
<li>Develop and review detailed qualification test procedures</li>
<li>Provide on-site support for qualification testing activities within the Houston area</li>
<li>Troubleshoot manufacturing and testing challenges, recommending effective solutions</li>
<li>Serve as a subject matter expert for wellhead sealing systems and mentor less experienced engineers</li>
</ul>
 
Qualifications:
<ul>
<li>Bachelor’s Degree in Engineering (Mechanical or related discipline)</li>
<li>15+ years of experience in the Oil &amp; Gas industry, particularly with API 6A and/or API 17D standards</li>
<li>Recognized expertise in finite element analysis (ANSYS) and wellhead sealing technology</li>
<li>Proven track record in developing and validating metal seals for wellhead annulus applications</li>
<li>Deep understanding of vendor capabilities related to metal and elastomeric sealing solutions</li>
<li>Proficiency with Microsoft Office Suite (Outlook, Word, Excel)</li>
<li>Strong interpersonal and communication skills with the ability to collaborate across engineering and sourcing teams</li>
<li>Ability to manage multiple priorities and follow established processes and procedures</li>
</ul>
 
RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!
RightStone is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws.
RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.
Company DescriptionRightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you! RightStone is a multi-divisional staffing company that has provided a People Focused, Client Driven, and Market Aware foundation to the ever-growing hiring ecosystem since 1996. As a member of the CSSI Family of Companies we provide focused Centers of Excellence both in Technical Staffing and National Recruitment Services. RightStone is the right choice. If you are looking for your next work home or to staff your department – WE ARE ON IT! RightStone’s Excellence Centered approach to contract, contract to hire, and direct hire services across the CONUS is backed by industry leading processes. Processes that steer Candidate Engagement and Client Serving to Success. Candidate Engagement Center of Excellence: Powered by skilled recruiters and human resources professionals, RightStone engages candidates and employees at multiple levels. Bringing the benefits of our strategic partnerships along with best in class support to our people means one thing – Our people are the critical aspect of our business! Client Servicing and Delivery Center of Excellence: RightStone’s account professionals and operations teams bring measurable value to our client’s hiring needs. Through controllable workflows, focused and scalable delivery models, and adaptable labor desk coordination we bring a transactional dialog that truly speaks to our clients. Our dedicated focus to our clients brings our most valuable asset to them – Our people! 
<h3>Company Description</h3>
RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!\r\n\r\nRightStone is a multi-divisional staffing company that has provided a People Focused, Client Driven, and Market Aware foundation to the ever-growing hiring ecosystem since 1996. As a member of the CSSI Family of Companies we provide focused Centers of Excellence both in Technical Staffing and National Recruitment Services. RightStone is the right choice. If you are looking for your next work home or to staff your department – WE ARE ON IT!\r\n\r\nRightStone’s Excellence Centered approach to contract, contract to hire, and direct hire services across the CONUS is backed by industry leading processes. Processes that steer Candidate Engagement and Client Serving to Success.\r\n\r\nCandidate Engagement Center of Excellence: Powered by skilled recruiters and human resources professionals, RightStone engages candidates and employees at multiple levels. Bringing the benefits of our strategic partnerships along with best in class support to our people means one thing – Our people are the critical aspect of our business!\r\n\r\nClient Servicing and Delivery Center of Excellence: RightStone’s account professionals and operations teams bring measurable value to our client’s hiring needs. Through controllable workflows, focused and scalable delivery models, and adaptable labor desk coordination we bring a transactional dialog that truly speaks to our clients. Our dedicated focus to our clients brings our most valuable asset to them – Our people!

<h3>Job Description</h3>
Job Description
Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.
Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you'll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.
Our Opportunity
As our technical support engineer, you will be talking directly to active and prospective Snyk customers every day. You'll join our Customer Success team, and you'll work directly alongside our talented engineering team to help solve the most complex issues.
You'll spend your time:
<ul>
<li>Answering our users' questions through email, chat, and GitHub issues.</li>
<li>Understanding, reproducing and (where you can) resolving the issues that our customers encounter.</li>
<li>Diving into our codebase to figure out where the issue lies and what a good solution might look like.</li>
<li>Escalating to engineering to resolve highly technical issues.</li>
<li>Ensuring that every user facing an issue knows exactly when they'll hear back from us and how we're doing with solving their problem.</li>
<li>Listening to our users' needs, keeping track of recurring requests, and representing their voice in product prioritization discussions.</li>
<li>Improving our support processes, so that as we continue to grow we can keep providing prompt and delightful service.</li>
</ul>
As the main point of contact for our customers, you'll play a critical role in building and maintaining their trust. You will need to balance the needs of our enterprise customers with those of our self-service online users, so that we can build a sustainable business while also contributing to the open source community.
<ul>
<li>You'll have the opportunity to shape what best-in-class technical support looks like, and to help us get there. That could be through writing customer documentation and FAQs, or developing your technical skills by working on tooling for the Customer Success &amp; Support team, for example dashboards or integrations between tools we already use (like Slack, Intercom, and Jira).</li>
<li>Over time, we'd love for you to lead the support aspects of our Customer Success team, or to transition into a developer role in the broader company.</li>
</ul>
What You'll Need:
<ul>
<li>You love helping people, and care deeply about providing an excellent customer experience.</li>
<li>You take a logical approach to solving problems and prioritization.</li>
<li>You are a clear communicator, both verbally and in writing, and you enjoy explaining things to others.</li>
<li>You are curious: you love to explore new challenges, but know when you need guidance from someone with more domain experience.</li>
<li>You're interested in security or open source software, and you believe in our mission.</li>
</ul>
We'd be Lucky if You: 
<ul>
<li>You're interested in developing your technical skills: you're excited about working with others' code, and you have used GitHub or other source control tools.</li>
<li>You have previous experience working closely with technical teams. Perhaps you've provided support for a technical product, worked in QA, or are taking your first steps to becoming a software engineer.</li>
</ul>
 #LI-WR1
We care deeply about the warm, inclusive environment we've created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway!
About Snyk
Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.
Benefits &amp; Programs
Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
<ul>
<li>Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development</li>
<li>Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers</li>
<li>Health benefits, employee assistance plans, and annual wellness allowance</li>
<li>Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances</li>
</ul>

<h3>Job Description</h3>
Job Description
CloudQuery is a developer-first cloud governance platform that consists of three main components that can be used together or stand alone; Data Pipelines, Cloud Asset Inventory and CSPM (Cloud Security Posture Management). We're a Series-B Startup who are powering data movement for SREs, platform, and security teams in Fortune 100.
We’re looking for a Technical Support Engineer to troubleshoot and resolve technical issues for our cloud governance platform. You will collaborate with customers, engineering, and product teams to ensure a smooth user experience.
Requirements
<ul>
<li>3+ years in technical support, system administration, or cloud operations.</li>
<li>Experience with AWS, Azure, or Google Cloud.</li>
<li>Familiarity with cloud security, compliance, and cost optimization.</li>
<li>Proficiency in monitoring tools and automation scripting (Python, Bash, PowerShell).</li>
<li>Experience with SQL and data querying for troubleshooting cloud asset inventory.</li>
<li>Knowledge of monitoring, observability, and log analysis tools.</li>
<li>Strong troubleshooting and communication skills.</li>
</ul>
Responsibilities:
<ul>
<li>Provide first level technical support via email, chat, video calls and Slack channels</li>
<li>Ensure compliance with support SLAs, prioritizing and resolving issues within agreed response times.</li>
<li>Maintain and improve the support platform, including ticketing systems, automation, and documentation to enhance efficiency and customer experience.</li>
<li>Troubleshoot cloud governance, security, and compliance issues (AWS, Azure, GCP).</li>
<li>Collaborate with engineering and escalate complex issues and document resolutions.</li>
<li>Work closely with the sales and customer success to support POCs and customer requirements</li>
<li>Assist in testing new releases and maintaining knowledge base articles.</li>
<li>Stay updated on cloud technologies and best practices.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Cloud certifications (AWS, Azure, or Google Cloud).</li>
<li>Experience with ITSM tools, Terraform, Kubernetes, or DevOps.</li>
<li>Familiarity with CI/CD, Git, and API troubleshooting.</li>
<li>Understanding of security frameworks and compliance standards.</li>
</ul>
Benefits
<ul>
<li>Remote-first company!</li>
<li>Competitive pay with significant options pack upside.</li>
<li>Remote-friendly environment and culture that nurtures company and team events to stay connected</li>
<li>Lots of responsibilities with tons of opportunities for advancement - be part of the early GTM team </li>
</ul>

<h3>Job Description</h3>
Job Description
Express Employment Professionals is currently working with a local company that offers a rewarding compensation and a competitive benefit structure. My client is located near Florence, KY &nbsp;and has a need for an experienced Technical Support Engineer &nbsp;My client is looking for someone due to Growth!
If selected, you will receive the following benefits:
<ul>
<li>Competitive Hourly Wage</li>
<li>Upward Mobility</li>
<li>Overtime Hours available</li>
<li>401K, Medical, Dental, Vision, paid vacation days</li>
</ul>
​Below is an overview for this opportunity:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Diagnosing and resolving hardware, software, and network issues.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assisting clients with technical queries and providing solutions via email, phone, or remote desktop.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicating customer feedback and product improvement suggestions to the development team.
They are focused on finding the right person for the position.
If you are interested, please apply with your resume
Thanks,
Express Team
Company DescriptionExpress Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 900 franchise locations that provide a full range of employment solutions that include direct hire, full-time, temporary, and part-time employment in a wide range of positions, including Professional, Light Industrial, Skilled Trades &amp; Office Services. 
<h3>Company Description</h3>
Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 900 franchise locations that provide a full range of employment solutions that include direct hire, full-time, temporary, and part-time employment in a wide range of positions, including Professional, Light Industrial, Skilled Trades &amp; Office Services.

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