<h3>Job Description</h3>
Job Description
Overview
Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be. From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual – and community – in reaching new heights. We elevate wellness and strive to anticipate every need to offer a life more inspired. 
Atria Senior Living’s Coterie brand has openings for individuals looking for a career with outstanding benefits, including:
<ul>
<li>Paid holidays and PTO</li>
<li>Community employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees.</li>
<li>Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results</li>
<li>Benefits package also includes Health, Dental, Vision, and Life Insurance</li>
<li>Retirement Savings Plan / 401(k) employer match</li>
<li>Tuition reimbursement (U.S Based Communities)</li>
</ul>
*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
 
Responsibilities
<ul>
<li>Serves as point of contact for all resident requests and telephone calls except those of an emergency nature (includes, but not limited to helping residents who require assistance making outgoing calls; answering questions about activities, outings, and appointment times; putting residents in contact with appropriate dept. managers; providing stamps; making change).</li>
<li>Coordinates services for residents and their family members (includes, but not limited to dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater and movie tickets, and transportation services; following up after services were rendered to confirm that they were satisfactory).</li>
<li>Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge services; tracking residents’ and family members’ concerns and complaints and immediately making department managers aware).</li>
<li>Answers questions regarding local stores, attractions and services.</li>
<li>Ensures that the lobby area and first floor common areas and restrooms are at all times clean and welcoming (includes, but not limited to making sure that background music is appropriate and in keeping with residents’ tastes; ordering fresh floral arrangements and changing the water daily; doing a 1st floor walk through at the start of shift and every 2 hours afterwards and communicating with housekeeping and maintenance staff persons regarding any areas of concern).</li>
<li>Coordinates the community’s transportation schedule (includes, but not limited to being aware of Engage Life outings and coordinating medical transportation that does not conflict; scheduling appointments for residents and, when Atria transportation is not available, assisting residents in coordinating alternative transportation; providing written confirmation of appointments for residents; making reminder calls to residents prior to medical appointments and Engage Life outings to help insure that transportation leaves on-time).</li>
<li>Serves as a liaison between the dining room and residents (includes, but not limited to accepting guest meal reservations and communicating these reservations to the dining room manager; making reminder calls to residents who are not in the dining room at their scheduled meal time; maintaining R.S.V.P. lists for community events, family events and holiday meals).</li>
<li>May supervise the front desk reception staff and drivers; maintains a working knowledge of the Security/Door Attendant and Receptionist positions and provides coverage as needed.</li>
<li>May drive company vehicle from community to social and other various destinations (only if required by community).</li>
<li>May perform other duties as assigned. </li>
</ul>
 
Qualifications
<ul>
<li>High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.</li>
<li>Basic First Aid and CPR certification where required.</li>
<li>Must successfully complete all Atria specified training programs.</li>
<li>Able to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li>
<li>Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.</li>
<li>Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</li>
<li>Able to work various schedules and shifts as needed.</li>
<li>Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed. </li>
</ul>

Concierge

<h3>Job Description</h3>
Job Description
Reception and Greeting:
<ul>
<li>Welcome visitors, prospective residents, and family members with a warm and courteous demeanor.</li>
<li>Answer incoming phone calls promptly and professionally with the approved company greeting, screen all calls after transferring to the appropriate person or department.</li>
<li>Take accurate messages as necessary.</li>
<li>Provide general information about the assisted living community and its services to callers and visitors.</li>
<li>Monitor all visitors, third party providers and residents and ensure that they sign in and out of community.</li>
<li>Operate and use appropriately the radio communications system.</li>
<li>Accept /sign for overnight packages and call department to inform them of the delivery.</li>
<li>Make PA announcements as required by administration.</li>
<li>Wear proper and clean company uniform.</li>
</ul>
Sales Inquiry Handling:
<ul>
<li>Receive incoming sales inquiries, whether by phone or in-person visits.</li>
<li>Use pre-established guidelines to determine the appropriate staff member to handle each sales inquiry.</li>
</ul>
Administrative Support:
<ul>
<li>Assist with administrative tasks, such as maintaining the visitor log, managing incoming and outgoing mail, Sort and distribute interoffice mail.</li>
<li>Ensure that the front desk area and lobby is tidy and presentable.</li>
<li>Accept monthly Resident rent checks on behalf of the accounting office.</li>
<li>Accept maintenance work orders.</li>
</ul>
Resident and Guest Support:
<ul>
<li>Engage with prospective residents and their families to understand their needs and interests.</li>
<li>Provide assistance to residents and their families with their inquiries, requests, and concerns.</li>
<li>Offer guidance and information on community activities, events, and amenities.</li>
<li>Help coordinate transportation for shopping, doctor appointments, banking and activity trips and maintains concierge handbook.</li>
<li>Make trip reminder calls to residents as directed by Director of Resident Services and/or Director of Recreation</li>
<li>Performs other duties and/or assists in other departments as assigned by Supervisor, Executive Director or Manager on duty.</li>
</ul>
Emergency Response:
<ul>
<li>Follow established protocols to handle emergency situations, including contacting the appropriate team members, emergency services, or family members.</li>
<li>Knowledge of security/fire alarm systems and procedures.</li>
<li>Monitor security and emergency call systems.</li>
<li>Knowledge of appropriate response to emergency situations.</li>
<li>Maintain home base at the front desk during an emergency.</li>
</ul>
Adherence to Policies and Regulations:
<ul>
<li>Comply with all organizational policies, procedures, and regulations, including privacy and confidentiality guidelines.</li>
<li>Stay updated with information related to the assisted living community's services.</li>
</ul>

<h3>Job Description</h3>
Job Description
The Concierge is responsible for the guest/owner experience from pre-arrival, communication, coordination, delivery including follow-up of guest requests, promoting a positive, friendly, welcoming and “at your service” environment daily. This individual will make recommendations based on preferences, vendor relationships and local area. This position is also responsible for taking food and beverage orders and ensuring owners and guest are being served in a courteous and timely manner, provide a safe, clean and enjoyable environment for all guest and maintaining the work area and pool area clean. This person will be responsible for the overall guest / owner experience and is empowered to handle a variety of guest challenges and request.
Company Benefits:
<ul>
<li>Growth Opportunities &amp; stability</li>
<li>401K</li>
<li>Comprehensive Benefits-Medical, Dental &amp;Vision Plans</li>
<li>EAP-Employee Assistance program</li>
<li>PTO</li>
<li>Discounts through IHG, company Perks website &amp; FREE Vacation using ClubGO</li>
</ul>
ESSENTIAL DUTIES AND TASKS: 
<ul>
<li>Demonstrates a high level of service.</li>
<li>Follow up of guests/owner expectations.</li>
<li>Confirmation and delivery of services and/or products.</li>
<li>Plan activities for guests/owners.</li>
<li>Partner with resort outlets to assist the guests/owners.</li>
</ul>
EDUCATION and/or EXPERIENCE
<ul>
<li>GED or high school equivalent</li>
</ul>
CERTIFICATES, LICENSES, REGISTRATIONS
<ul>
<li>Company will provide training for food handler and TABC license which is required to perform job duties.</li>
</ul>
QUALIFICATIONS
<ul>
<li>Must have a strong knowledge of the Galveston area and the attractions and activities that occur.</li>
<li>Must have a strong knowledge of the Resort amenities and activities that occur.</li>
<li>Ability to be self-directed with attention to details.</li>
<li>Ability to work as part of a team and individually on occasions.</li>
<li>Must be able to stand and walk for long periods of time.</li>
<li>Must possess the ability to provide a high level of service consistently.</li>
<li>Bartending experience a plus.</li>
<li>Must be available to work between 7am - 11pm </li>
<li>Must be able to work weekends and holidays.</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
We create communities where employees thrive in their work, helping our residents thrive in their homes.
Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:
<ul>
<li>Paid holidays and PTO</li>
<li>Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees</li>
<li>Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results</li>
<li>Benefits package also includes Health, Dental, Vision, and Life Insurance</li>
<li>Retirement Savings Plan / 401(k) employer match</li>
<li>Tuition reimbursement (U.S Based Communities)</li>
</ul>
*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
 
Responsibilities
<ul>
<li>Serves as point of contact for all resident requests and telephone calls except those of an emergency nature (includes, but not limited to helping residents who require assistance making outgoing calls; answering questions about activities, outings, and appointment times; putting residents in contact with appropriate dept. managers; providing stamps; making change).</li>
<li>Coordinates services for residents and their family members (includes, but not limited to dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater and movie tickets, and transportation services; following up after services were rendered to confirm that they were satisfactory).</li>
<li>Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge services; tracking residents’ and family members’ concerns and complaints and immediately making department managers aware).</li>
<li>Answers questions regarding local stores, attractions and services.</li>
<li>Ensures that the lobby area and first floor common areas and restrooms are at all times clean and welcoming (includes, but not limited to making sure that background music is appropriate and in keeping with residents’ tastes; ordering fresh floral arrangements and changing the water daily; doing a 1st floor walk through at the start of shift and every 2 hours afterwards and communicating with housekeeping and maintenance staff persons regarding any areas of concern).</li>
<li>Coordinates the community’s transportation schedule (includes, but not limited to being aware of Engage Life outings and coordinating medical transportation that does not conflict; scheduling appointments for residents and, when Atria transportation is not available, assisting residents in coordinating alternative transportation; providing written confirmation of appointments for residents; making reminder calls to residents prior to medical appointments and Engage Life outings to help insure that transportation leaves on-time).</li>
<li>Serves as a liaison between the dining room and residents (includes, but not limited to accepting guest meal reservations and communicating these reservations to the dining room manager; making reminder calls to residents who are not in the dining room at their scheduled meal time; maintaining R.S.V.P. lists for community events, family events and holiday meals).</li>
<li>May supervise the front desk reception staff and drivers; maintains a working knowledge of the Security/Door Attendant and Receptionist positions and provides coverage as needed.</li>
<li>May drive company vehicle from community to social and other various destinations (only if required by community).</li>
<li>May perform other duties as assigned. </li>
</ul>
 
Qualifications
<ul>
<li>High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.</li>
<li>Basic First Aid and CPR certification where required.</li>
<li>Must successfully complete all Atria specified training programs.</li>
<li>Able to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li>
<li>Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.</li>
<li>Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</li>
<li>Able to work various schedules and shifts as needed.</li>
<li>Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed. </li>
</ul>

<h3>Job Description</h3>
Job Description
Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. 
We offer rewarding career opportunities that include: 
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program </li>
</ul>
Our community is looking for a part-time Concierge to join our team.
POSITION SUMMARY
Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature. 
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required. </li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient. </li>
<li>Greets residents and visitors. Answers inquiries and gives directions. </li>
<li>Collates brochures for the marketing department. </li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. </li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. </li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. </li>
<li>Maintains and keeps desk and entry area neat and organized. </li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators. </li>
<li>Maintains resident forms for miscellaneous credits. </li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures. </li>
<li>Other duties as assigned. </li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred. </li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience. </li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

<h3>Job Description</h3>
Job Description
Schedule: Full Time and Part Time available 
Anticipate need of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five star service exceeding expectations in customer service.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Greet guests in a friendly and courteous manner.</li>
<li>Assist front office manager with training new team members</li>
<li>Ensure customer needs are met: provide directions, suggestions for restaurants, including travel. Arrange for special requests for residents upon their request to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the resident’s needs.</li>
<li>Coordinate special events or special projects as assigned.</li>
<li>Provide information on the geographical area. Suggest site-seeing locations and arrange tours.</li>
<li>Conduct all concierge services for the association as an ambassador with integrity and in a professional manner at all times. </li>
<li>Respect all residents’ privacy, information, perspective, priorities, times, and resources. </li>
<li>Establish relationships with local merchants and service providers.</li>
<li>Maintain a warm and friendly demeanor at all times.</li>
<li>Communicate with residents and guests concerns to management promptly. </li>
<li>Arrange for move-ins and move-outs once Management has approved.</li>
<li>Receive all lost and found items; keep a log of lost and found items.</li>
<li>Maintain a log for all incoming and outgoing packages, call resident and maintain records of all packages. </li>
<li>Assist with newsletter and other mailings (stuffing, labeling) and posting of memos is mailroom.</li>
<li>Prepare weekly activity reports as required and submit to management.</li>
<li>Review calendar of events, daily updates, daily tee sheets, daily spa reservations, function sheets and hours of operation daily in order to answer questions intelligently and to help direct members.</li>
</ul>
Competencies 
Communication Proficiency.
Customer/Client Focus.
Discretion.
Initiative.
Leadership.
Team member leads by example, consistently conveying a positive attitude, passion, and pride in your work.
Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner.
Supervision
This position has no direct supervisory responsibilities, but it does serve as a coach and mentor for other positions in the department.
Work Environment
This job operates in a luxury, high-end community that may be a high-rise building or home owner association. This position will often be assisting guests in outside weather conditions throughout the day.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move items up to 25 pounds and must occasionally lift or move items over 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type
This position is full time and regularly requires early morning, late night and weekend shifts.
Travel
Travel is primarily local during the business day.
Required Experience and Education
<ul>
<li>High School Diploma AA or BA strongly preferred</li>
<li>Minimum 2 years experience working in the hospitality industry in similar role</li>
<li>Knowledgeable with computers software programs commonly used in the industry.</li>
<li>Must have excellent communication skills; verbal and written to convey information and ideas clearly. </li>
<li>Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents. </li>
</ul>
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

<h3>Job Description</h3>
Job Description
The Concierge is responsible for greeting visitors, arranging tours of the property, answering a multi-line telephone and providing clerical support to the administrative staff. 
 
The essential duties and responsibilities described below are representative of those an employee encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position. 
<ol>
<li>Greet visitors seeking information about the property. Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel. Direct visitors to appropriate office or resident apartment.</li>
<li>Responsible for assisting residents, family members, and quests with general requests. </li>
<li>Responsible for arranging for tours of the property for individuals making spontaneous visits or those that have made an appointment for a tour. </li>
<li>Answer telephones, record and channel information, direct calls to appropriate individual or department, relay messages in a timely, clear, polite concise and professional manner. </li>
<li>Display knowledge of the services and programs and other pertinent information regarding the property. </li>
<li>Responsible for the mail meter, stamps, making copies, and other tasks related to office operations. </li>
<li>Process incoming mail, Sort, but not open, property mail and distribute mail to appropriate mailboxes or offices. </li>
<li>Maintain reception area in a neat and orderly fashion. Ensure that the lobby is free of excessive or outdated literature. Ensure that coffee and/or refreshments are fresh and readily available. </li>
<li>Perform clerical duties for property staff as directed by supervisor. </li>
<li>Be responsive to residents’ concerns, including; responding immediately to emergency calls and notifying the appropriate persons or agencies as warranted, promoting resident morale by answering questions and calming distressed residents, and referring grievances to appropriate personnel.</li>
<li>Provide support to community’s marketing efforts through positive/friendly interaction during all property tours and telephone contact with the public, and as directed by a supervisor.</li>
<li>Communicate any observed or suspected resident change of condition to a supervisor immediately. </li>
<li>Maintain a safe and secure environment for all staff, residents, and quests, following established safety standards. </li>
<li>Encourage teamwork through cooperative interactions with co-workers and other departments. </li>
<li>Support a positive and professional image through actions and dress. </li>
<li>Performs other duties consistent with the position as assigned by the Business Office Director or Executive Director. </li>
</ol>

<h3>Job Description</h3>
Job Description
CONCIERGE&nbsp;
Yountville, CA
Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!
JOB SUMMARY&nbsp;
Our Concierge team is the heart of our guests’ journey, crafting unforgettable experiences and elevating every stay to the extraordinary. As a Concierge, you’ll be the go-to expert, curating personalized itineraries, and delivering impeccable service. If you are passionate about hospitality and have a deep understanding of Napa Valley, this is your opportunity to shine!&nbsp;
ESSENTIAL JOB RESPONSIBILITIES
<ul>
<li>Curate personalized itineraries that showcase the best of Napa Valley&nbsp;</li>
<li>Build relationships with guests, understanding their preferences and delivering personalized service that goes above and beyond</li>
<li>Build and maintain strong relationships with local wineries, restaurants, and cultural establishments to ensure exclusive access and enhance the guest experience through personalized recommendations and tailored services</li>
<li>Connect guests with the best in dining, entertainment, and local culture, using your expert knowledge and insider access</li>
<li>Deliver exceptional service by anticipating guest needs and exceeding their expectations, ensuring every interaction is memorable</li>
<li>Coordinate exclusive services such as private tours, transportation, spa appointments, and reservations at Michelin-starred restaurants or VIP events</li>
<li>Collaborate with other hotel departments, including housekeeping, food and beverage, and management, to ensure every aspect of the guest experience is flawless</li>
<li>Upsell premium experiences, services, and amenities, enhancing guest satisfaction while contributing to hotel revenue</li>
<li>Ensure that every recommendation and service offered reflects the prestige and elegance of our hotels&nbsp;</li>
</ul>
REQUIRED QUALIFICATIONS&nbsp;
<ul>
<li>A deep understanding of Napa Valley, including its renowned wineries, restaurants, cultural attractions, and unique experiences</li>
<li>Familiarity with local events, festivals, and seasonal activities&nbsp;</li>
<li>Strong connections within the Napa Valley community, including relationships with local wineries, restaurants, tour operators, and other service providers</li>
<li>Ability to think quickly and creatively in response to guest inquiries, requests, or complaints, ensuring a seamless experience</li>
<li>Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to handle multiple tasks, prioritize effectively, and work under pressure</li>
<li>Strong organizational and time-management skills</li>
<li>Detail-oriented with a high degree of accuracy in work</li>
<li>A positive, professional demeanor with excellent customer service skills</li>
</ul>

Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Estate Yountville is an equal opportunity employer.
(Minorities/Females/Disabled/Veterans) <a href="https://www.theestateyountville.com/" target="_blank">https://www.theestateyountville.com/</a>
PM22
 
Compensation details: 23 Yearly Salary
 
PI67f9d235e096-25405-37592319

<h3>Job Description</h3>
Job Description
Will Rogers had it figured out when he said, “You never get a second chance to make a first impression”. Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.
Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!
Our Core Values areCommitment, Empowerment, Communication, Excellence, and Teamwork! 
Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!
Benefits: 
<ul>
<li>Company-paid telemedicine service for all full-time benefit-eligible team members</li>
<li>On-Demand Pay – request a pay advance!</li>
<li>Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!</li>
<li>Health/ Dental/ Vision/ Disability/ Life Insurance</li>
<li>Flex Spending Account</li>
<li>Dependent Care Flex Plan</li>
<li>Health Savings Account</li>
<li>401(k) Retirement Savings Plan with company matching!</li>
<li>Paid time off and Holiday pay</li>
<li>Team Member Assistance Program – counseling services at the other end of the phone!</li>
<li>Discounted Meal Tickets</li>
<li>Referral Bonus Program – earn money for referring your friends!</li>
<li>Tuition Assistance (for programs directly related to team member's position)</li>
<li>Lasting relationships with our residents who have so much wisdom to share!</li>
</ul>
Position Details:
Community Name: Elison Independent Living Statesman Club
Address: 10401 Vineyard Blvd. Oklahoma City, OK 73120
Phone number: 405-775-9009
Status (FT/PT/PRN): PT
Shift(s): 3rd
Starting Pay: $12.99
What does a Concierge at Sagora do?
<ul>
<li>Oversee front desk and greet guests</li>
<li>Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image</li>
<li>Direct calls and take messages as appropriate</li>
<li>Keep lobby area clean and presentable daily</li>
<li>Assist all associates as needed at the front desk</li>
<li>Make rounds around community as necessary for security procedures</li>
<li>Provide basic and accurate information in-person and via phone/email</li>
<li>Respond to emergency boards as needed</li>
</ul>
What do you need to be a Concierge?
<ul>
<li>High school diploma/GED preferred</li>
<li>6 months related experience preferred</li>
<li>Multitasking and time-management skills</li>
<li>Excellent customer service and organizational skills</li>
<li>Competency in Microsoft applications including Word, Excel, and Outlook.</li>
<li>Maintain integrity and confidentiality</li>
<li>Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.</li>
</ul>
Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:&nbsp;&nbsp;
The Concierge will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, fully acquainted with local points of interest, and coordination of guests' parcels, mail, and special deliveries. If you are passionate about working with guests and providing them an Experience of a Lifetime, this is the perfect position for you!&nbsp;
Job Specifications:&nbsp;&nbsp;
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Expected Pay Range: $20.00/hr - $22.48/hr
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Shift &amp; Schedule Availability:&nbsp; Part Time
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Skill Level: Entry Level&nbsp;
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Other Specifics:&nbsp;&nbsp;
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Job Responsibilities:&nbsp;&nbsp;
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Complete guest notes into the reservation and concierge system in a timely and complete manner.&nbsp;
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Review all arrivals to ensure all instructions and billing requests have been addressed properly.&nbsp;
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Respond to guest inquiries with accurate information regarding hours of outlet operation, directions, car rentals, airline shuttle service, etc.&nbsp;&nbsp;
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Active in the promotion of in-house events and adventure programming.&nbsp;&nbsp;
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Maintain a high level of professionalism.&nbsp;
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Anticipate guests' needs, respond promptly and acknowledge all guests.&nbsp;
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Communicate guest requests with other departments as needed.&nbsp;
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Other duties as assigned.&nbsp;
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Job Requirements: &nbsp;&nbsp;
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Ability to sit or stand for long periods of time.&nbsp;
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We will teach you all necessary skills to be able to execute your job safely, no formal experience is necessary.&nbsp;
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Desire to learn and grow.&nbsp;
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Must be able to communicate fluently in English.&nbsp;
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Preferred:&nbsp;&nbsp;
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At least one year of high-end guest service experience in a property of similar size and quality OR College degree with an emphasis in Hospitality.&nbsp;
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The expected pay range is&nbsp;$20.00/hr - 22.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;508260 Reference Date:&nbsp;05/07/2025&nbsp; Job Code Function:&nbsp;Concierge&nbsp;

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