<h3>Job Description</h3>
Job Description
JOB RESPONSIBILITIES&nbsp; 
<ul>
<li>Meets regularly with Funeral Director(s) to ensure customer needs are met</li>
<li>Frequently communicates with families to coordinate activities&nbsp;&nbsp;</li>
<li>Takes first calls and dispatches removal teams</li>
<li>Collects vital information, files death certificates and insurance claims</li>
<li>Schedules appointments for Funeral Directors</li>
<li>Designs and prints memorials; creates, scans, and corrects arrangement documents</li>
<li>Orders merchandise, flowers, urns</li>
<li>Schedules services including coordinating with churches, cemeteries and staff</li>
<li>Assists with setting up funeral/visitation areas and take down</li>
<li>Assists during funeral services and events</li>
<li>May be required to ensure company vehicles are clean and fueled, prior to and after services</li>
<li>Adheres to all Company and Regulatory requirements</li>
<li>Performs other administrative duties for the location when time permits</li>
</ul>
MINIMUM Requirements 
Education 
<ul>
<li>High School diploma or equivalent</li>
</ul>
Certification/License
<ul>
<li>Good driving record and valid driver’s license</li>
</ul>
Experience
<ul>
<li>2 years of experience in an office clerical or customer service capacity required&nbsp;</li>
<li>Experience working in a customer-focused and fast-paced professional environment required</li>
<li>Funeral industry experience preferred but not required</li>
</ul>
Knowledge, Skills and Abilities
<ul>
<li>Strong knowledge of computers and software</li>
<li>Above average communication skills</li>
<li>High level of compassion and integrity</li>
<li>Problem solving skills</li>
<li>Ability to multi task and set priorities</li>
<li>Ability to maintain confidentiality</li>
<li>Ability to work beyond standard business hours including weekends</li>
<li>Detail oriented</li>
<li>Professional team player</li>
<li>Pro-actively seeks out tasks</li>
<li>Motivated, enthusiastic work ethic</li>
</ul>
Work CONDITIONS 
When considering the work hours associated with this job, the following factors may apply:
Work Environment
<ul>
<li>Mostly works indoors during all seasons and weather conditions</li>
<li>Occasional work outdoors</li>
<li>Limited amount of local and/or multiple location traveling required</li>
<li>Professional dress is required when in contact with families&nbsp;</li>
</ul>
Work Postures
<ul>
<li>Sitting continuously for many hours per day, up to 6 hours per day</li>
<li>Occasional periods of time standing, up to 3 hours per day</li>
<li>Climbing stairs to access buildings</li>
</ul>
Physical Demands
<ul>
<li>Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage</li>
<li>Ability to lift up to 20 pounds</li>
</ul>
Work Hours
<ul>
<li>Working beyond “standard” business hours as the need arises</li>
</ul>
Company DescriptionWho we are. What we do. We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life. SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>. CI” refers to Service Corporation International and its affiliates. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. 
<h3>Company Description</h3>
Who we are. What we do.\r\n\r\nWe’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.\r\n\r\nWe operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.\r\n\r\nSCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>.\r\n\r\nCI” refers to Service Corporation International and its affiliates.\r\n\r\nSCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.\r\n\r\nOn request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Service Support Specialist (Pilot) (FT)

<h3>Job Description</h3>
Job Description
NorthStar Memorial Group is seeking a Staff Associate at Greenwood Memorial Park Funeral Home. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
<ul>
<li>Collaborate with funeral directors with events held on-site, including services and arrangement conferences</li>
<li>Establish and maintain strong business relationships with families</li>
<li>Always maintain reverence and respect for the deceased</li>
<li>Assist in preparing the memorial area for the family before the services start</li>
<li>Ensure that flowers and other memorabilia are returned to the family after services</li>
<li>Answer customer inquiries professionally, either by phone or in person</li>
</ul>
Qualifications
<ul>
<li>1 year of experience in customer service preferred</li>
<li>Experience handling difficult situations</li>
<li>Funeral professional experience preferred</li>
</ul>
Compensation
<ul>
<li>$19.00-$20.00/hr.</li>
</ul>
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

Staff Associate (Part-Time)

<h3>Job Description</h3>
Job Description
NorthStar Memorial Group is seeking a Staff Associate at Memorial Park Funeral Home. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind providers - we uphold our commitment to care in every interaction.
Responsibilities
<ul>
<li>Collaborate with funeral directors with events held on-site, including services and arrangement conferences</li>
<li>Establish and maintain strong business relationships with families</li>
<li>Always maintain reverence and respect for the deceased</li>
<li>Assist in preparing the memorial area for the family before the services start</li>
<li>Ensure that flowers and other memorabilia are returned to the family after services</li>
<li>Answer customer inquiries professionally, either by phone or in person</li>
</ul>
Qualifications
<ul>
<li>1 year of experience in customer service preferred</li>
<li>Experience handling difficult situations</li>
<li>Funeral professional experience preferred</li>
</ul>
Compensation
<ul>
<li>$13.00-$14.00/hr.</li>
</ul>
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

<h3>Job Description</h3>
Job Description
NorthStar Memorial Group is seeking a Staff Associate at Palm Beach Funeral Home. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
<ul>
<li>Collaborate with funeral directors with events held on-site, including services and arrangement conferences</li>
<li>Establish and maintain strong business relationships with families</li>
<li>Always maintain reverence and respect for the deceased</li>
<li>Assist in preparing the memorial area for the family before the services start</li>
<li>Ensure that flowers and other memorabilia are returned to the family after services</li>
<li>Answer customer inquiries professionally, either by phone or in person</li>
</ul>
Qualifications
<ul>
<li>1 year of experience in customer service preferred</li>
<li>Experience handling difficult situations</li>
<li>Funeral professional experience preferred</li>
</ul>
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

<h3>Job Description</h3>
Job Description
NorthStar Memorial Group is seeking a Staff Associate at Hawaiian Memorial Park Mortuary in Kaneohe, Hawaii. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
<ul>
<li>Collaborate with funeral directors with events held on-site, including services and arrangement conferences</li>
<li>Establish and maintain strong business relationships with vendors</li>
<li>Always maintain reverence and respect for the deceased</li>
<li>Assist in preparing the memorial area and vehicles for Funeral Ceremonies</li>
<li>Ensure that flowers and other memorabilia are returned to the family after services</li>
<li>Answer customer inquiries professionally, either by phone or in person</li>
</ul>
Qualifications
<ul>
<li>1 year of experience in customer service preferred</li>
<li>Experience handling difficult situations</li>
<li>Funeral professional experience preferred</li>
</ul>
Compensation
<ul>
<li>$18.00-$20.00/hr.</li>
</ul>
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

<h3>Job Description</h3>
Job Description
NorthStar Memorial Group is seeking a Staff Associate at Sunset Funeral Home in North Olmsted, OH. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
<ul>
<li>Collaborate with funeral directors with events held on-site, including services and arrangement conferences</li>
<li>Establish and maintain strong business relationships with families</li>
<li>Always maintain reverence and respect for the deceased</li>
<li>Assist in preparing the memorial area for the family before the services start</li>
<li>Ensure that flowers and other memorabilia are returned to the family after services</li>
<li>Answer customer inquiries professionally, either by phone or in person</li>
</ul>
Qualifications
<ul>
<li>1 year of experience in customer service preferred</li>
<li>Experience handling difficult situations</li>
<li>Funeral professional experience preferred</li>
</ul>
Compensation
<ul>
<li>Pay Rate - $15.00/hr.</li>
</ul>
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

<h3>Job Description</h3>
Job Description
NorthStar Memorial Group is seeking a Staff Associate at Chapel of the Chimes in Hayward, California. Our Staff Associate teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
<ul>
<li>Collaborate with funeral directors with events held on-site, including services and arrangement conferences</li>
<li>Establish and maintain strong relationships with families</li>
<li>Always maintain reverence and respect for the deceased</li>
<li>Assist in preparing the memorial area for the family before the services start</li>
<li>Ensure that flowers and other memorabilia are returned to the family after services</li>
<li>Answer customer inquiries professionally, either by phone or in person</li>
</ul>
Qualifications
<ul>
<li>1 year of experience in customer service preferred</li>
<li>Experience handling difficult situations</li>
<li>Funeral professional experience preferred</li>
</ul>
Compensation
<ul>
<li> $22.00/hr.</li>
</ul>
Benefits
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Health Savings Account (HSA)</li>
<li>Life Insurance</li>
<li>401(k) with Employer Matching</li>
</ul>
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

Staff Associate

<h3>Job Description</h3>
Job Description
NorthStar Memorial Group is seeking a Staff Associate at Spring Hill Funeral Home in Nashville. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
<ul>
<li>Collaborate with funeral directors with events held on-site, including services and arrangement conferences</li>
<li>Establish and maintain strong business relationships with families</li>
<li>Always maintain reverence and respect for the deceased</li>
<li>Assist in preparing the memorial area for the family before the services start</li>
<li>Ensure that flowers and other memorabilia are returned to the family after services</li>
<li>Answer customer inquiries professionally, either by phone or in person</li>
</ul>
Qualifications
<ul>
<li>1 year of experience in customer service preferred</li>
<li>Experience handling difficult situations</li>
<li>Funeral professional experience preferred</li>
</ul>
Compensation
<ul>
<li>$15.00/hr.</li>
</ul>
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

<h3>Job Description</h3>
Job Description
NorthStar Memorial Group is seeking a Staff Associate at Restland Funeral Home and Cemetery in Dallas, Texas. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Responsibilities
<ul>
<li>Collaborate with funeral directors with events held on-site, including services and arrangement conferences</li>
<li>Establish and maintain strong business relationships with families</li>
<li>Always maintain reverence and respect for the deceased</li>
<li>Assist in preparing the memorial area for the family before the services start</li>
<li>Ensure that flowers and other memorabilia are returned to the family after services</li>
<li>Answer customer inquiries professionally, either by phone or in person</li>
</ul>
Qualifications
<ul>
<li>1 year of experience in customer service preferred</li>
<li>Experience handling difficult situations</li>
<li>Funeral professional experience preferred</li>
</ul>
Compensation
<ul>
<li>$15.00/hr. </li>
</ul>
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

<h3>Job Description</h3>
Job Description
NorthStar Memorial Group is seeking a Staff Associate at Nakamura Mortuary in Maui, HI. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind providers - we uphold our commitment to care in every interaction.
Responsibilities
<ul>
<li>Collaborate with funeral directors with events held on-site, including services and arrangement conferences</li>
<li>Establish and maintain strong business relationships with families</li>
<li>Always maintain reverence and respect for the deceased</li>
<li>Assist in preparing the memorial area for the family before the services start</li>
<li>Ensure that flowers and other memorabilia are returned to the family after services</li>
<li>Answer customer inquiries professionally, either by phone or in person</li>
</ul>
Qualifications
<ul>
<li>1 year of experience in customer service preferred</li>
<li>Experience handling difficult situations</li>
<li>Funeral professional experience preferred</li>
</ul>
Compensation
<ul>
<li>$18-$20/hr.</li>
</ul>
Benefits
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Health Savings Account (HSA)</li>
<li>Life Insurance</li>
<li>401(k) with Employer Matching</li>
</ul>
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

287 Funeral service directors Jobs