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<h3>Job Description</h3>
Job Description
Mission Lane is revolutionizing access to credit to pave a clear way forward for millions of Americans on the path to financial success. By attracting top-tier talent and leveraging cutting-edge technology, we're redefining consumer credit for the better. Sound like a mission you can get behind?
We're looking for critical thinkers with strong communication and negotiation skills to join our Collections &amp; Recoveries team as Account Coordinators.
This is a full-time, remote position with comprehensive benefits.
The Impact You'll Make
You'll play a key role in delivering on Mission Lane's purpose—enabling financial progress—by engaging with past-due customers in a virtual call center environment and guiding them toward financial recovery.
Successful candidates are quick-thinking problem solvers who balance empathy with persistence, confidently presenting and securing credit card repayment solutions.
As an Account Coordinator, You Will:
<ul>
<li>Serve as the voice of Mission Lane, engaging with customers over the phone.</li>
<li>Approach customers with dignity and respect, identifying reasons for account delinquency.</li>
<li>Negotiate, problem-solve, and guide conversations toward win-win repayment solutions.</li>
<li>Ensure compliance with policy, procedures, and regulatory requirements, while delivering high-quality customer interactions.</li>
</ul>
Minimum Qualifications
<ul>
<li>1+ year(s) of experience in a customer-focused, solutions-oriented role.</li>
<li>Negotiation and/or sales experience, with a proven ability to overcome objections.</li>
<li>Clear and effective communication skills, both verbal and written.</li>
<li>Confidence and composure when handling challenging conversations.</li>
<li>Empathy and persuasion to guide customers through repayment challenges.</li>
<li>Quick-thinking problem-solving skills to recommend effective solutions.</li>
<li>Tech-savvy, with the ability to learn new software and systems.</li>
<li>A growth mindset, open to feedback and continuous improvement.</li>
</ul>
Work location:
<ul>
<li>This is a remote position for residents of AR, AZ, FL, GA, MO, NC, SC, TN, TX, UT, or VA. All states are subject to change.</li>
</ul>
Workspace requirements:
<ul>
<li>A private, quiet, and distraction-free space with no interruptions.</li>
<li>Fast, reliable internet with minimum speeds of 80 Mbps download and 8 Mbps upload.</li>
</ul>
Schedule: In Eastern Time (ET); convert to your local time, as needed
100% attendance required for your first 60 days.
<ul>
<li>Training schedule (Paid):
<ul>
<li>Duration: First 3 weeks</li>
<li>Hours: Monday-Friday 8:30 AM to 5:00 PM ET</li>
</ul>
</li>
</ul>
<ul>
<li>Work schedule:
<ul>
<li>Structure: 4 days on + 3 days off, each week</li>
<li>Shifts: Based on business need at time of hire, you may be offered one or more of the following shift options:
<ul>
<li>Monday - Thursday 12:00 PM to 11:00 PM ET</li>
<li>Tuesday - Friday 12:00 PM to 11:00 PM ET</li>
<li>Thursday - Sunday 8:30 AM to 7:30 PM ET</li>
<li>Saturday - Tuesday 8:30 AM to 7:30 PM ET</li>
</ul>
</li>
</ul>
</li>
</ul>
Compensation &amp; Benefits:
We strive to create an environment that brings out the best in everyone, everyday, and offer comprehensive total rewards packages to support our employees' total well-being. As an Account Coordinator at Mission Lane, your compensation and benefits would include:
<ul>
<li>Hourly Pay: $18.07</li>
<li>Wellness Stipend: $100 monthly </li>
<li>Internet Stipend: $40 monthly</li>
<li>IT Equipment: Provided for your role during employment</li>
<li>Paid Time Off: 160 hours annually</li>
<li>Company Paid Holidays</li>
<li>Comprehensive Benefits: Health, dental, and vision coverage</li>
<li>Parental Leave: Paid leave after six months of employment</li>
<li>Retirement Savings: 401(k) plan with company matching</li>
</ul>
This position offers the potential for promotion to Account Manager within your first year of employment. Promotion from Account Coordinator to Account Manager is based on achievement based performance goals.
About Mission Lane:
Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. 
It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do.
In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.
To date, over three million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. 
Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.
Interested in learning more? Check out The Mission Lane Junction for articles on culture, credit, and community, and The Mission Lane Newsroom for media mentions.
 *****
At Mission Lane, we're committed to a workplace built on respect and dignity, where everyone has the opportunity to contribute. We believe diversity in all forms makes us stronger, and we intentionally foster an inclusive environment where employees feel valued, respected, and free to be their true selves. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status.
Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting <a href="mailto:peopleops@missionlane.com" target="_blank">peopleops@missionlane.com</a>.
Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.
Each Laner is responsible for keeping Mission Lane informed of their primary work location within the United States. Changes to a Laner's work location may result in changes to certain benefits based on local policies and requirements. If a Laner desires to move to an approved state within the US, we ask that they notify People Operations at least 30 days prior to moving.

Account Coordinator, Collections/ Recoveries

<h3>Job Description</h3>
Job DescriptionDescription:
We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.
 
HALO is looking for a Program Account Coordinator responsible for the execution and maintenance of all aspects of program related projects. Projects include websites, marketing, and special projects. This role will be responsible for utilizing internal and external resources to ensure the successful implementation, maintenance, and financial success of each project.
 
 
Responsibilities
<ul>
<li>Assist in the management of the program to meet requirements outlined in the Business Requirement Docs and Contract</li>
<li>Support Program Managers and Account Executives with special client requests, events, and orders</li>
<li>Own, or coordinate with shared services teams, assignments and follow through of tasks:
<ul>
<li>Engaging the Copy Writer</li>
<li>Web tickets</li>
<li>Customer Master docs completion and submission to AR</li>
<li>Creating web templates</li>
<li>Running and formatting standard reports</li>
<li>Basic proofing/reviewing of online store</li>
<li>Pricing checks for ERP match on online store</li>
<li>Working with Merchandising Team to track inventory availability for new launch or refresh</li>
<li>Create DOI specifics for review by Program Account Manager, and basic DOI testing</li>
</ul>
</li>
<li>Assist with customer service if needed</li>
<li>Assist Program Manager with preparing content for internal and external program reviews on a monthly, quarterly, and annual basis</li>
</ul>
Requirements:
<ul>
<li>High School Diploma or GED required</li>
<li>Associate’s degree preferred or combination of education and experience</li>
<li>1+ years of customer service experience</li>
<li>Outstanding verbal and written communication skills; detail oriented</li>
<li>Proficient in the use of Microsoft Software applications such as Outlook, Word, and Excel</li>
<li>Excellent time-management and organizational skills</li>
<li>Positive, professional attitude and pleasant personality in all situations</li>
<li>Discipline to work productively under minimal direct supervision</li>
<li>Courage to take initiative, share ideas and suggest improvements</li>
<li>Desire to succeed in a fast-paced, deadline driven environment</li>
<li>Strong problem solving skills and ability to make decisions</li>
<li>Analytical thinking to comprehend and utilize business reports</li>
<li>Flexibility to work with a team, take on new responsibilities and work overtime when required</li>
<li>Basic marketing and accounting knowledge</li>
</ul>
 
Compensation: The estimated base hourly rate for this position is between $18 and $24 per hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.
 
Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
 
More About HALO:
At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.
<ul>
<li>Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives.</li>
<li>Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.</li>
<li>Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.</li>
<li>Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal.</li>
</ul>
HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.
 
HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.
 
HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <a href="mailto:hr@halo.com" target="_blank">hr@halo.com</a>. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.

Program Account Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Print Account Coordinator
FLSA Status: EXEMPT
Location: Phoenix, AZ
Salary: $50,000-$60,000 + Benefits 
 
About Us:
Runbeck Election Services, Inc. has been an active participant in the growth and modernization of the electoral process over the last 50 years. From supporting a few Arizona counties to now offering tailored electoral services for over 100 counties, our trailblazing mindset has enabled us to comprehensively support democracy across the United States.
Our 163,000 sq. ft. Phoenix, Arizona-based hub is the epicenter of our company’s expertise and innovation — where our dedicated team ensures every aspect of our technology and services is perfected. While our headquarters are based in Arizona, our team is strategically spread out across the country to actively support our election partners.
 
Summary:
The Print Account Coordinator will oversee the planning, execution, and tracking of projects while managing the communication between clients and internal teams. This role involves coordinating project timelines, ensuring client requirements are met, and overseeing all aspects of the project from client artwork approvals to final delivery. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to manage multiple projects while meeting deadlines.
 
Responsibilities (Included but not Limited To):
<ul>
<li>Manage project timelines, ensuring milestones are met</li>
<li>Coordinate with clients to collect artwork, secure approvals, and manage the timely delivery of all finished goods</li>
<li>Facilitate communication ensuring all client expectations are met</li>
<li>Organize project-related materials in designated folders for easy access and reference</li>
<li>Coordinate with the clients all mailing logistics</li>
<li>Manage client communication for all data requirements regarding mailing, including invalid records, data files, and pull lists</li>
<li>Review invoice documentation for accuracy before submission to clients</li>
<li>Schedule and facilitate meetings, calls, and follow-ups with clients and/or internal teams</li>
<li>Conduct postmortem reviews with clients to assess project outcomes and identify opportunities for improvement</li>
<li>Educate clients on best practices for print production, mailing logistics, and data preparation</li>
<li>Participate in sales calls or demonstrations to provide technical insights on production capabilities</li>
<li>Assist with onboarding new clients, ensuring they understand production processes and requirements</li>
<li>Maintain and strengthen ongoing client relationships through regular communication and support</li>
<li>Travel for client visits or industry conferences to build relationships, stay informed on industry trends, and ensure client satisfaction</li>
</ul>
Requirements:
<ul>
<li>Experience in account management, preferably within the print industry</li>
<li>Ability to manage timelines and coordinate across multiple departments</li>
<li>Excellent communication and interpersonal skills to manage client relationships effectively</li>
<li>Problem-solving skills and a proactive approach to addressing challenges</li>
<li>Proficiency in data management and familiarity with Tharstern</li>
<li>Attention to detail in managing project documentation and approvals</li>
<li>Strong attention to detail, organizational skills, and meets deadlines </li>
<li>Excellent interpersonal and customer contact skills </li>
<li>Excellent written/verbal communication skills </li>
<li>Demonstrates computer skills and aptitude; Microsoft Office preferred </li>
<li>Effectively sets priorities </li>
<li>Ability to track and report on opportunities for improvement and success</li>
<li>Listening effectively when others are speaking </li>
<li>Credible, responsive team-player </li>
<li>Ability to perform and retain various skill-related tasks, training, and operations</li>
</ul>
 
Critical Competencies:
• Customer Service Excellence • Accountability
• Passion for Results • Integrity
• Development • Job Knowledge 
• Safety • Adaptability / Flexibility
• Quality
 
Preferred Qualifications:
<ul>
<li>Experience with USPS mailing processes, data handling, commercial print management, and election production management</li>
<li>Familiarity with printing processes, including proofing, artwork approvals, and inventory management</li>
</ul>
Additional Information:
We are proud to offer a robust benefits package well-suited to our rockstar team of election heroes!
<ul>
<li>Unlimited PTO</li>
<li>On-site gym and private showers</li>
<li>Free coffee</li>
<li>Hybrid scheduling opportunities</li>
<li>Major Medical Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Basic and Voluntary Life Insurance </li>
<li>Short- and Long-Term Disability Insurance</li>
<li>Accident Insurance</li>
<li>Critical Illness Insurance</li>
<li>Hospital Indemnity</li>
<li>Employee Assistance Program (EAP)</li>
<li>IDShield/Legal Shield</li>
<li>Pet Insurance</li>
<li>401K Matching</li>
<li>Tuition Reimbursement</li>
</ul>
Work Authorization:
<ul>
<li>Must be authorized to work in the US for any employer</li>
</ul>
Please apply at the Runbeck Job Board

Print Account Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Job Description:
This position will help manage KCSF accounts by supporting Sales, Customers, and Vendors while maintaining KCSF organizational strategies, goals, policies, and processes. 
 
Requirements:
<ul>
<li>Provide a high-level customer service to our partners </li>
<li>Coordinate product samples and presentation materials </li>
<li>Assist in the design and development of sales presentations to support sales and business reviews with vendors and customers </li>
<li>Update weekly, monthly, annual sales reports for vendors and customers </li>
<li>Ability to track and analyze sales and market trends</li>
<li>Track inventory demand and develop forecast recommendations to improve overall inventory trends</li>
<li>Work closely with vendors and customers to obtain product specs and images</li>
<li>Continued education for all retail accounts</li>
<li>Collaborate with Sales on a regular basis</li>
<li>Assist Sales with administrative support and coordinate various functions to meet deadlines</li>
<li>Create and manage sales orders and shipments between vendors and customers</li>
<li>New product setups </li>
<li>Help to manage product listings on the company website and other retail platforms</li>
<li>Participate in customer visits to access trends, competition, recommendations, and product performance (would be occasional frequency)</li>
</ul>
 
Requirements:
Qualifications/Skills:
<ul>
<li>Account Coordinator or Sales experience preferred</li>
<li>Experience with NetSuite</li>
<li>Vendor account portal knowledge a plus </li>
<li>Strong understanding of Microsoft Office (Outlook, Excel, Word, Powerpoint)</li>
<li>Action, detail-oriented, and solution-oriented</li>
<li>Ability to work with ambiguity </li>
<li>Efficient time management skills</li>
<li>Strong verbal, written, and interpersonal skills </li>
<li>Excellent oral and written communication skills </li>
<li>Ability to multitask on many projects at a time</li>
<li>Ability to learn and take initiative within the role </li>
<li>Ability to work independently and within a team environment </li>
</ul>

Sales Account Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. 
 
We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators.
At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.
 
We work hard, we play hard and, most importantly, we care to our core about our teams and each other. We over-communicate around everything...especially while we navigate our new hybrid world.
 
Summary
We are looking for an Events Account Coordinator. The ideal candidate for the Event Account Coordinator role is personable, highly organized and self-driven. Because they juggle numerous projects and tasks at a time, the ability to multi-task in a deadline driven environment is crucial. They should also have excellent communication and computer skills.
 
The Event Account Coordinator works to create memorable experiences (both virtual and in-person) for clients and their attendees. The projects they work on varies widely from meetings to incentives to media events to prize programs and many more. The Account Events Coordinator partners with team members from several departments to execute tasks from each project’s action plan such as industry research, attendee management, content organization and virtual platform development. They will also perform administrative tasks crucial to the success of each project such as crosschecking, data transfer and shipping. Accuracy and quality of work throughout is essential.
 
*This is a hybrid role, where approximately 3 days per week will be spent working from our office location in either Kansas City or Minneapolis.
 
You’ll spend your days on the following:
<ul>
<li>Manage attendee communication and registration (i.e. hotline, email, mailings).</li>
<li>Manage event database including data entry, proofing and pulling reports.</li>
<li>Compose, proof and edit website, virtual event platform, marketing and communication materials.</li>
<li>Perform administrative tasks such as cross-checking reports, errands, printing, shipping, and inventory management.</li>
<li>Research and compile organized information on various destinations and venues.</li>
<li>Quote, compare and partner with vendors throughout planning to book air/ground transportation, hotel rooms and activities (for in-person events).</li>
<li>Take active role in client calls and meetings by taking notes and providing call recaps.</li>
<li>Take active role onsite for event execution (approximately 5-10% of the year which could include physical travel or in-office ‘onsite’ execution) long hours with multiple moving parts that need to be closely managed at all times. Constant communication, facilitation, adaptability and problem solving are crucial.</li>
<li>Contribute to the overall event concept development.</li>
<li>Assist in the sales and proposal process through research via Internet, phone, and industry publications.</li>
<li>Take active role in staff and team meetings.</li>
<li>Energetically represent Augeo Experience’s brand in the community, in the industry, amongst prospective and current clients and internally.</li>
</ul>
What you need to be successful in this role:
<ul>
<li>Bachelor’s Degree. Experience in event planning, marketing or like field is desirable.</li>
<li>Multi-tasker with ability to prioritize and time manage</li>
<li>Organized and exceptional attention to detail</li>
<li>Self-starter and resourceful</li>
<li>Able to take direction from and work with many different personalities</li>
<li>Proactive communication skills</li>
<li>Professional/high-level of customer service</li>
<li>Flexible and optimistic</li>
<li>Excellent computer skills (Excel and Word proficiency required)</li>
</ul>
Benefits of joining our team
<ul>
<li>We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)</li>
<li>We offer paid Long-Term disability and Life Insurance</li>
<li>HSA/FSA plans</li>
<li>We offer voluntary benefits such as critical, hospital, pet coverage and much more</li>
<li>Employee benefit education, campaigns and wellness opportunities</li>
<li>401k retirement matching and financial planning resources</li>
<li>Education reimbursement?</li>
<li>EAP resources</li>
<li>13 paid holidays and PTO time</li>
<li>Rewards and incentives for birthdays, work anniversaries, professional and personal milestones and company involvement</li>
<li>Employee referral bonuses</li>
<li>Employee group opportunities</li>
<li>Fun, casual and flexible working environment that embraces the hybrid workstyle</li>
<li>Career growth opportunities</li>
<li>Summer internship program</li>
</ul>
Requirements:

Events Account Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Company Overview: HYPTE Branded Solutions…The Experience is Everything. We are a dynamic and innovative company working closely with our clients, from concept to delivery, creating unique, impactful, and lasting branded products and programs. We pride ourselves on our commitment to curiosity, thoughtfulness, creativity, quality, and excellence in everything we do. 
* Hybrid Position with Mandatory in-person monthly or weekly team meeting in Woodridge, IL 
* In-person training &amp; option to work daily in- office at Woodridge location
Position Overview: 
We are seeking an organized and results-driven Junior Account Coordinator to join our team. The ideal candidate will be responsible for creating and managing branded product presentations for transactional business – clients who have specific needs with minimal variation. The Account Coordinator is critical to our client’s success by ensuring products fit their unique needs and can be delivered accurately and on time. You will deliver exceptional customer experiences that enhance our client’s brand.
Key Responsibilities:
- Client Relationship Management:
<ul>
<li>Engage with clients and prospects to understand their goals, challenges, and promotional needs for upcoming projects. During this process, you will share ideas and pricing through presentations you will create</li>
<li>Coordinate with suppliers to confirm inventory, pricing and timing of the items shared in the created presentation</li>
<li>Prepare the Sales Order for the Order Management Team once the client approvals are provided</li>
<li>Understand the Order Management responsibilities. Learn how to process orders, share proofs, provide tracking, and prep projects for invoicing</li>
<li>Serve as a point person with current and prospective clients</li>
<li>Coordinate with internal teams to ensure timely and accurate delivery of products, from concept development to final production</li>
</ul>
Requirements:
<ul>
<li>High School diploma or equivalent, college degree or some college preferred</li>
<li>Previous experience in account management, customer service or sales, preferably in the marketing, promotional products or branding industry is preferred</li>
<li>Strong communication, and organizational skills with the ability to build rapport and credibility with clients and vendors</li>
<li>Project coordination skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment</li>
<li>Proficiency in Microsoft Office Suite and CRM software preferred</li>
<li>The ideal candidate is team-oriented, eager to contribute ideas, support peers, and foster a positive work environment</li>
<li>Knowledge of promotional products, printing techniques, and branding strategies is a plus</li>
</ul>
Benefits:
<ul>
<li>Competitive salary commensurate with experience.</li>
<li>Comprehensive benefits package including health insurance, retirement plans, and paid time off.</li>
<li>Opportunities for professional development and career advancement.</li>
<li>Dynamic and collaborative work environment with a focus on creativity and innovation.</li>
</ul>

Junior Account Coordinator

<h3>Job Description</h3>
Job Description
LHH Recruitment Solutions is seeking a highly organized and customer-focused Customer Account Coordinator to join a well-known organization in Solana Beach. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and enjoys building strong relationships with clients.
 This position offers a hybrid schedule after 90 days of training. If you are looking for an opportunity to grow within a reputable organization, apply today!
 Responsibilities:
<ul>
<li>
Serve as the primary point of contact for customer accounts, addressing inquiries and providing exceptional service
</li>
<li>
Manage and maintain customer records, ensuring accuracy and up-to-date information
</li>
<li>
Assist with order processing, invoicing, and account-related transactions
</li>
<li>
Collaborate with internal teams to resolve customer issues efficiently
</li>
<li>
Track and follow up on account activities, ensuring timely responses and resolutions
</li>
<li>
Provide reports and updates on account status as needed
</li>
<li>
Support process improvements to enhance the customer experience
</li>
</ul>
Requirements:
<ul>
<li>
Bachelor’s degree required.
</li>
<li>
Previous experience in customer service, account coordination, or a related role preferred
</li>
<li>
Strong communication and problem-solving skills
</li>
<li>
Proficiency in Microsoft Office and CRM software
</li>
<li>
Ability to multitask and prioritize in a team-oriented setting
</li>
</ul>
Working Hours: &nbsp;
<ul>
<li>
Full-time
</li>
<li>
Onsite
</li>
<li>
Monday- Friday
</li>
<li>
8:00am-5:00pm PST
</li>
</ul>
 Details: &nbsp;
<ul>
<li>
Located in Solana Beach, San Diego&nbsp;
</li>
<li>
Direct hire role
</li>
<li>
Compensation: $50,000-$55,000 annually DOE plus annual bonus&nbsp;
</li>
</ul>
 If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible! &nbsp;
 Pay Details: $50,000.00 to $55,000.00 per year Search managed by: Ciara Norton Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

Customer Account Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. 
We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators.
 
At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.
 
We work hard, we play hard and, most importantly, we care to our core about our teams and each other. We over-communicate around everything...especially while we navigate our new hybrid world.
 
Summary
We are looking for a Gifting Coordinator. The Gifting Coordinator is personable, fast-paced and highly organized. They thrive in fast-paced environments where working on multiple complex projects at one time is the norm.
The coordinator works extensively with the account management team to execute inventive gifting strategies. They will specialize in online company stores and prize programs, while also supporting program-based clients as needed. Their responsibilities include collaborating to develop creative gifting solutions, market research, data management, fulfillment and administrative tasks. They must have excellent communication and computer skills and embrace technology and evolving trends.
 
You’ll spend your days on the following:
<ul>
<li>Comprehensive set-up, management and fulfillment of client gifting programs.</li>
<li>Close data management throughout programs including organizing customers, status of orders and billing, and reconciliation.</li>
<li>Thorough and thoughtful follow through on project needs.</li>
<li>Collaborate with team to conceptualize and provide gifting solutions for in-person and virtual events.</li>
<li>Master clients’ brand standards and culture.</li>
<li>Ability to learn industry terminology and pricing models.</li>
<li>Follow industry trends to discover new products.</li>
<li>Source and manage vendors (negotiations, production schedule, quality, etc.)</li>
<li>Attend networking and/or tradeshow events, as needed.</li>
<li>Participate in weekly company and team meetings.</li>
<li>Travel approximately 20 percent of the year – long days/light lifting.</li>
<li>Energetically represent Wellington, an Augeo company’s brand in the community, in the industry, amongst prospective and current clients and internally.</li>
</ul>
What you need to be successful in this role:
<ul>
<li>Bachelor’s Degree. Experience in the promotional products industry, merchandising, advertising or like field is desirable.</li>
<li>Multi-tasker with ability to change directions quickly &amp; frequently</li>
<li>Careful attention to detail</li>
<li>Able to take direction from and work with many different personalities</li>
<li>Self-starter &amp; resourceful</li>
<li>Strong communication and computer skills (Excel and Word proficiency required, InDesign desirable)</li>
<li>Extremely high level of customer service</li>
<li>Excellent time management skills</li>
<li>Creative problem solver</li>
</ul>
Benefits of joining our team
<ul>
<li>We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)</li>
<li>We offer paid Long-Term disability and Life Insurance</li>
<li>HSA/FSA plans</li>
<li>We offer voluntary benefits such as critical, hospital, pet coverage and much more</li>
<li>Employee benefit education, campaigns and wellness opportunities</li>
<li>401k retirement matching and financial planning resources</li>
<li>Education reimbursement?</li>
<li>EAP resources</li>
<li>13 paid holidays and PTO time</li>
<li>Rewards and incentives for birthdays, work anniversaries, professional and personal milestones and company involvement</li>
<li>Employee referral bonuses</li>
<li>Employee group opportunities</li>
<li>Fun, casual and flexible working environment that embraces the hybrid workstyle</li>
<li>Career growth opportunities</li>
<li>Summer internship program</li>
</ul>
Requirements:

Account Coordinator, Gifting

<h3>Job Description</h3>
Job DescriptionDescription:
Position Summary:
The Account Services Coordinator is responsible for handling all consumer related inquiries for branded products. While also supporting the Account Services senior management in all day-to-day customer related responsibilities. 
 
Responsibilities: include but are not limited to -
<ul>
<li>Handling all consumer related inquiries for branded products. </li>
<li>Handle incoming customer account inquiries/calls.</li>
<li>Will manage assigned customer accounts independently. </li>
<li>Data input of purchase orders.</li>
<li>Track orders internally from input to ship.</li>
<li>Advise customers of packaging component receipts.</li>
<li>Provide customers with tracking information and proof of delivery.</li>
<li>Process product returns.</li>
<li>Prepare and maintain inventory reports.</li>
<li>Work with all in-house departments to ensure timely turnaround of orders.</li>
<li>Prepare sample requests for mailing to existing and potential customers.</li>
<li>General office duties.</li>
<li>Route customer complaints to Quality Assurance.</li>
<li>Other responsibilities as assigned by Senior Management.</li>
</ul>
Requirements:
Education and Experience:
• Associates degree required, BA/BS degree in Business Administration or related degree preferred
• 1 - 2 years of customer service related experience
 
Skills and Abilities:
• Proficient in Microsoft Outlook, Word, Excel.
• Excellent written, verbal and interpersonal skills.
• Ability to work on multiple tasks on tight deadlines in a high-pressure environment.
• Excellent organizational, communication and follow-up skills.
 
Physical Demands:
• Required to reach with arms and use hands and fingers to handle documentation and computer controls.
• Required to stoop, kneel, crouch, stand, bend, sit, talk, and hear.
• Must be able to lift and/or move up to 50 pounds.
 
Work Environment:
• Required to be present in the office to collaborate with peers and supervisors on an as needed basis.
• Potential to move between office sites/areas, including stairs, to complete job functions.
• Work/Travel schedule must be adhered to and/or changed as needed to meet business requirements.
• Employee work hours/schedule and/or shift are subject to change based on business needs and Management discretion.
 
Supervisory Responsibilities:
• None
 
Pay Range:
$25.00 - $28.00 / hour

Coordinator: Account Services

<h3>Job Description</h3>
Job DescriptionDescription:
Who We Are:
When you join MISA Imports, you join a team that is taking the wine and spirits industry to new heights. Sharing an entrepreneurial mindset as leaders, visionaries and subject matter experts in wine and supply chain. With a culture inspired by family values we work collaboratively to ensure our team members remain agile and challenged, fulfilling their professional endeavors while contributing to our vision. If this resonates with you, we would love for you to join the MISA family.
 
Your Part in It:
Working as our Key Account Coordinator, you will be the front-line relationship manager with our wholesale distributor partners. You will be responsible for relaying new project order details to distributors, manage their orders to ensure an on-time launch, as well as keep our key retail accounts informed on project statuses. You will work closely with our sales team and internal operations departments to manage the flow of orders. Additionally, you can expect to closely monitor and manage the inventory levels for those states in which you are assigned. 
What the Job Entails:
<ul>
<li>Maintains regular communication with assigned distributor-wholesale partners. </li>
<li>Assists Procurement to determine accuracy of incoming items and quantity arriving</li>
<li>Monitors and manages inventory levels for distributors and a 3PL warehouse</li>
<li>Resolves any inventory stock issues quickly including out of stocks, delays, and mis-shipments</li>
<li>Maintains regular sales communication and support with customers/buyers and wholesale-distributors to ensure steady and timely flow of product to stores</li>
<li>Serves as the liaison and communicator between retail customers and the wholesale-distributors regarding new commitments, daily shipments, and product launches</li>
<li>Prepares order consolidations and coordinates trucking needs with our logistics team </li>
<li>Strategizes with logistics to reorganize and reroute shipments to meet program deadlines</li>
<li>Compiles and relays wholesale-distributor information including item set up criteria, FOB pricing calculations, PO coordination </li>
<li>Enters wholesaler-distributor orders into NetSuite </li>
<li>Strategizes with distributors to reduce margins where possible to ensure the best prices</li>
<li>Encourages sales on wine opportunities</li>
<li>Works along side sales with the retail buyers to secure new programs and orders</li>
<li>Supports sales offers through coordinating sample deliveries to retail buyers </li>
<li>Works with Accounting and Finance to ensure billing is correct, approves invoices, issues credits</li>
<li>Other duties as assigned by management</li>
</ul>
 
Requirements:
What We Are Looking For:
<ul>
<li>Bachelor’s degree required </li>
<li>Proficient in Microsoft Office Suite</li>
<li>Excellent interpersonal skills</li>
<li>Experience in Oracle, NetSuite or SAP system preferred</li>
<li>Experience in Wine &amp; Spirits preferred</li>
<li>Self-starter</li>
<li>Analytical</li>
<li>Problem Solving </li>
<li>2+ years of Account Managing Experience</li>
<li>2+ years of Customer Service experience</li>
</ul>
 
What We Offer:
<ul>
<li>Robust industry with training and mentorship</li>
<li>Full Benefit options, including Medical, Dental &amp; Vision</li>
<li>Catered Lunches every Friday</li>
<li>Generous PTO</li>
<li>401(K) matching</li>
<li>Safe Harbor &amp; Yearly Pension</li>
<li>Referral Bonuses</li>
<li>Paid maternity &amp; paternity leave</li>
<li>Long Term &amp; Short Term Disability – employer paid</li>
<li>Employee Life Insurance</li>
</ul>
 
Misa Imports is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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