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<h3>Job Description</h3>
Job DescriptionThe Manager of Network Operations on the Strategic Payer Partnerships team will support the scaling of operational excellence for Aledade Complete, our network contracting, provider credentialing, and health plan enrollment offering. This role will be responsible for building and optimizing processes, ensuring cross-functional alignment, and delivering operational rigor through launch and growth phases.&nbsp; The Manager will also identify and eliminate operational bottlenecks and inefficiencies, and oversee relationships with vendors, partners, and third-party service providers as needed. This is a unique opportunity to help define the operational backbone of a new product while ensuring a successful launch and build out. We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the U.S. or from our office in Bethesda, MD, Durham, NC or Austin, TX.Primary Duties:
<ul>
<li>Supports &amp; manages the implementation of market entry plans, include vendor implementation, vendor management, initial health plan operational alignment, establishment of internal processes, internal project management and overall coordination</li>
<li>Validates Aledade’s operational requirements as established in various provider manuals, confirms operational readiness for each before contract go-live, and monitors compliance with active contract requirements (tracks KPIs and other performance measures)</li>
<li>Interfaces with other teams and practices enrolling in Aledade Complete to manage the ongoing execution of Aledade Complete’s various processes and workflows</li>
<li>Identifies and develops plans and SOPs for common workflows and is accountable for resolving operational issues arising during and after implementation</li>
</ul>
Minimum Qualifications:
<ul>
<li>8+ years of progressive experience in operational and strategic roles with health plans or provider organizations</li>
<li>Bachelor’s degree</li>
</ul>
Preferred knowledge, skills, and/or abilities:
<ul>
<li>Master’s degree in related field and 6+ years in clinical back office or payer operations functions</li>
<li>1+ years experience with network management, credentialing and enrollment processes and platforms</li>
<li>Results-oriented with the ability to exercise significant influence to achieve strategic goals</li>
<li>Proven track record of creating, maintaining, and enhancing relationships and communicating effectively with senior management, both internally and externally</li>
</ul>
Physical Requirements:
<ul>
<li>Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.</li>
<li>Ability to travel</li>
</ul>
Who We Are:Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You?At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many rolesHealth, dental and vision insurance paid up to 80% for employees, dependents and domestic partnersRobust time-off plan (21 days of PTO in your first year)Two paid volunteer days and 11 paid holidays12 weeks paid parental leave for all new parentsSix weeks paid sabbatical after six years of serviceEducational Assistant Program and Clinical Employee Reimbursement Program401(k) with up to 4% matchStock optionsAnd much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy:&nbsp;By applying for this job, you agree to Aledade's&nbsp;Applicant Privacy Policy available at &nbsp;<a href="https://www.aledade.com/privacy-policy-applicants" target="_blank">https://www.aledade.com/privacy-policy-applicants</a>

Manager, Network Operations (Remote)

<h3>Job Description</h3>
Job Description
Senior Shelter Operations Manager
8200 Quinault Dr NE, Lacey, WA 98516
 
Posted on: 11/18/25
Location: Maple Court 
Hours: Full time Monday - Friday 8am to 5pm 
Reports To: Program Manager
Pay Range: $70,000-75,000
Position Type: Non-exempt, non-union position. 
 
This position will provide support and guidance in management, operation, compliance, and coordination of staff at multiple Enhanced Shelter locations. This position will also supervise activities at one site and will maintain a safe environment for all the program participants at the Shelter. This position also provides emergency coverage as needed and works closely with all Shelter Operations Managers, Shelter Monitors, Case Managers and the LIHI Management team.
 
Responsibilities:
Staff Support and Supervision
<ul>
<li>
Hire, supervise, and train staff, interface with vendors, contractors, consultants, and community members.
</li>
<li>
Complete staff evaluations that address performance concerns, set goals with clear performance expectations.
</li>
<li>
Provide supervision, support and guidance to Shelter Operations Managers at a minimum of at least 2 other shelters. 
</li>
<li>
Address staff issues timely, refer issues as appropriate to management, and work in a team approach to determine the best course of action.
</li>
<li>
Support the shelter operations team in effectively maintaining established policies and programs at the shelters.
</li>
<li>
Ensure that all Program Rosters reflect current information on a daily basis.
</li>
</ul>
Program Management and Coordination
<ul>
<li>
Provide an on-site presence, monitoring the shelter and surrounding areas. 
</li>
<li>
Ensure safety and well-being of the program clients. 
</li>
<li>
Enforce code of conduct. 
</li>
<li>
Assist clients in completing intake paperwork.
</li>
<li>
Provide outreach and information to neighborhood organizations, community members, and the Community Advisory Committee. 
</li>
<li>
Maintain inventory of basic supplies and assist in ordering supplies.
</li>
<li>
Respond to program participants’ concerns and questions regarding the shelter.
</li>
<li>
Respond to emergencies on site, being on-call with a cell phone.
</li>
<li>
Foster a clean and safe environment.
</li>
<li>
Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues). 
</li>
<li>
Engage with assigned training and comply with training deadlines.
</li>
<li>
Utilize Personal Protective Equipment (PPE) and follow PPE protocols.
</li>
<li>
Other duties as assigned. 
</li>
</ul>
 
Minimum Qualifications:
<ul>
<li>
Two years of experience working or volunteering with homeless or low-income populations.
</li>
<li>
Ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, and a commitment to low-income housing.
</li>
<li>
Two years supervisor experience working on leading a program or project with staff and volunteers. 
</li>
<li>
Ability to work in a fast-paced, fairly independent and autonomous work environment. Must be a self-starter, highly organized, able to prioritize, multi-task, meet deadlines, and follow-up.
</li>
<li>
Must have exceptional problem solving skills, be able to resolve conflicts, and ability to work effectively with difficult people. 
</li>
<li>
Proficient in Microsoft Office/Google Suite programs. 
</li>
<li>
Previous experience with record keeping and report preparation.
</li>
<li>
Proven ability to work with minimal supervision.
</li>
<li>
Must possess a strong sense of ethics, professional boundaries, and an inviting demeanor. 
</li>
<li>
Respect for people experiencing homelessness, diplomacy/tact, and an optimistic approach are essential 
</li>
<li>
Able to read, write and communicate in English. 
</li>
<li>
Excellent communication skills.
</li>
</ul>
 
Preferred Qualification: 
<ul>
<li>
Bachelor’s degree or any equivalent combination of education experience providing services to low-income and/or people experiencing homelessness.
</li>
<li>
Two years experience working in the property management or human services field.
</li>
<li>
Two years supervisor experience working on leading a program or project with staff and volunteers. 
</li>
<li>
Ability to effectively supervise staff, interns and volunteers, and to work with confidential, sensitive information (physical, electronic, and verbal) and maintain confidentiality.
</li>
<li>
Experience in training and supervising volunteers and/or staff.
</li>
</ul>
 
Other Requirements: 
<ul>
<li>
Must have access to reliable transportation. 
</li>
<li>
Must have a valid Washington State driver’s license and must meet Washington State minimum requirement for driver liability insurance.
</li>
<li>
Must be able to pass a driving record check.
</li>
<li>
Must pass criminal background checks and drug screening.
</li>
</ul>
 
Benefits for this position (pro-rated for part time employees)
<ul>
<li>
Generous vacation and sick leave
</li>
<li>
10 paid holidays and 1 floating holiday
</li>
<li>
Employer-Paid Medical, Dental, and Vision (with HRA, HSA &amp; FSA options)
</li>
<li>
Employer-Paid Life and AD&amp;D Insurance 
</li>
<li>
401k offered for unionized employees (through OPEIU8)
</li>
<li>
403b offered for non-union employees
</li>
<li>
Employee Assistance Program
</li>
<li>
Travel Assistance Program
</li>
<li>
Aflac offered for all employees.
</li>
</ul>
 
About us:
The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.
 Full time Monday - Friday 8am to 5pm Full time Monday - Friday 8am to 5pm

Sr. Shelter Operations Manager

<h3>Job Description</h3>
Job Description
About TransWest: We move people. We help them get to work, school, or play. From A to B, and everything in between. By shuttle, bus, charter or valet, we find creative ways to move people, business, and communities forward. We partner with some of the world's leading companies to create personalized transportation systems and hospitality experiences. We go above and beyond to remove stress in all interactions and make things a little easier for all we serve. 
The Location Manager is responsible for the success of day-to-day operations for TransWest personnel, fleet and operational processes. They will coordinate, facilitate and report on operational performance, safety performance and company policy adherence while planning, leading and executing process improvement initiatives. The Location Manager will need to work in partnership with multiple departments to ensure accuracy in all operational verticals. 
This role is open to internal candidates currently holding a Supervisor level position or higher.
Compensation: 
· $80,000 - $100,000 / Year
· Annual Discretionary Bonus Program 
Benefits:
· Medical, Dental, Vision &amp; Life Insurance
· 401k with matching
· Annual pay raises
· Holiday pay
· Paid Time Off with increasing amounts based on your years of service
Responsibilities:
· Coordinate, plan, and execute operational plans for current and new service lines, including schedules, routes, vehicle and driver assignments, training, back-end tool set up (online software, WIFI, GPS tracking etc..) and all other aspects relating to operational success. Ensure all shifts are filled daily without exception. Work closely with our Program Management Team and Scheduling Team to ensure alignment and to ensure we are delivering a high quality service.
· Monitor shuttle operation’s data for efficiency; identify issues of poor operational performance and notify local leadership as needed. Work with staff, Supervisors and the Senior Operations Manager to identify areas of improvement and develop plans to improve efficiencies and maintain preferred results.
· Prepare standard reports weekly, monthly or as requested and develop tracking systems, KPIs (Key Performance Indicators) and other operational data as necessary. Enter data from manual operations reports, invoices or other sources into existing databases or other tracking tools.
· Based on the KPI’s, manage the Driver Score Cards incentive program and assist with the accurate measurement of driver success. Partner with Supervisors to ensure the correct follow up of driver successes and opportunities in relation to the KPIs and score cards.
· Develop and train Senior Supervisors and Supervisors through coaching, counseling and field time to better empower and develop front line leaders. Develop a succession plan for each division to ensure continuity of operations.
· Update and maintain online tools to ensure accurate tracking and reporting.
· Develop content for monthly staff safety meetings for all divisions. Work with Supervisors, Training Managers and Compliance to create meeting agendas, training concepts and review of operational division performance. Keep monthly records of meeting notes and attendance.
· Develop training content for Drivers and Supervisors. As needed, train drivers on new and existing routes.
· Lead a functional group or division, providing strategic direction and overseeing overall performance to ensure alignment with organizational goals.
· Other duties as assigned.
Requirements:
· 5+ years of supervisory or management experience or equivalent Transportation experience
· Bachelor’s level degree or equivalent work experience
· Experience working in transportation or logistical environment
· Must be at least 25 years of age to meet CDL requirements
· Acceptable Motor Vehicle Record
· Ability to be flexible in schedule to meet operational needs. This may require occasionally working outside of regularly scheduled hours
· Must be willing to work in outside environments, which may include inclement weather
TransWest Culture: Come join our close-knit team. We enjoy having summer BBQ’s, holiday parties, games, contests and so much more at our bus yards and in the office.
Our Commitment to Diversity, Equity, Inclusion, and Belonging: At TransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team at TransWest emphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders to optimize our impact.

Location Manager, Shuttle Operations

<h3>Job Description</h3>
Job Description
About Us
Spartan Law is a large and fast-growing law firm known for providing exceptional legal services, superior client service, and a collaborative, team-oriented culture. As we continue to expand, we’re seeking an experienced Operations Manager – Medical Records Team to help ensure key documents and billing records are acquired on behalf of our clients to aid with case settlement.
 
Position Summary
The Operations Manager will oversee the day-to-day operations of a specialized team responsible for obtaining, tracking, and delivering medical and billing records essential to the firm’s casework. This role is critical to ensuring timely acquisition of documentation, maintaining strict HIPAA compliance, and supporting attorneys, case managers, and negotiators with accurate and up-to-date case information.
The ideal candidate is a proactive leader with excellent communication skills, strong process improvement capabilities, and prior experience managing high-volume administrative or records operations—preferably within a legal, healthcare, or insurance environment.
________________________________________
 
Key Responsibilities
 
Team Leadership &amp; Management
• Directly supervise a small team responsible for obtaining medical and billing records from healthcare providers.
• Provide ongoing performance management including goal setting, feedback, coaching, and conducting formal reviews.
• Hire, train and onboard new team members; provide continuous skill development and support.
• Foster a collaborative, accountable, and results-driven team culture.
 
Medical Records Acquisition &amp; Compliance Oversight
• Ensure the team obtains case-related medical and billing records through consistent outreach via phone, email, fax, and mail.
• Confirm HIPAA-compliant documentation is on file and delivered to medical providers as required.
• Oversee follow-up communications to ensure timely fulfillment of outstanding record requests.
• Monitor accuracy and compliance with all privacy regulations and internal protocols.
 
Case Documentation &amp; Communication
• Ensure team members accurately update case notes within the case management platform, including status updates and documentation uploads.
• Provide timely status reports to case managers, case negotiators, and attorneys.
• Support attorneys directly as needed with record-related inquiries or expedited requests.
 
Operational Efficiency &amp; Process Improvement
• Analyze workflow performance and identify opportunities to streamline processes, reduce cycle times, and increase throughput.
• Implement standardized procedures, templates, and best practices to optimize team efficiency.
• Develop and maintain metrics, reporting tools, and dashboards to track productivity and quality.
 
Workforce Planning &amp; Resource Management
• Forecast workload based on case volume and anticipated demands to ensure adequate staffing coverage.
• Adjust scheduling, task assignments, and resource allocation to maintain service-level and cycle-time objectives.
• Partner with leadership to determine hiring needs based on performance trends and volume projections.
________________________________________
 
Qualifications
 
• Bachelor’s degree in Business, Operations, Healthcare Administration, or related field. 
• 3–5+ years of direct management experience in operations for a legal, medical records, healthcare, insurance, or similar high-volume production environment.
• 5 to 10 years of operations experience in a legal, medical records, healthcare, insurance, or similar high-volume production environment.
• Demonstrated understanding of using data to make fact-based decisions
• Strong understanding of HIPAA and medical records handling.
• Proven experience improving operational processes and implementing performance metrics.
• Excellent communication, problem-solving, and organizational skills.
• Proficiency with case management, CRM or similar software 
• Ability to thrive in a fast-paced environment and manage competing priorities.
________________________________________
 
Key Competencies
• Leadership &amp; Coaching
• Process Optimization
• Compliance &amp; Quality Assurance
• Data-Driven Decision Making
• Time Management
• Communication &amp; Collaboration
• Problem Solving
• Attention to Detail
________________________________________
Compensation &amp; Benefits
<ul>
<li>Bonus Eligible after successful onboarding </li>
<li>Medical, dental, vision insurance</li>
<li>PTO and paid holidays</li>
</ul>

Operations Manager - Records Management

<h3>Job Description</h3>
Job Description
Job title: Project Manager - Payment Operations
Reports to: Sr. Director, Platform Initiatives 
Department: Vendor Ops MDS
Location: New York, NY/ Hybrid
Grade: 15
 
About Priority: 
Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.
 
We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.
 
At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.
 
About the Role:
We are looking for a detail-oriented and data-savvy Projects Manager to join our Platform Initiatives &amp; Operations Team. In this role, you will focus on analyzing operational and payment data, building and maintaining dashboards, and driving initiatives that optimize our payment processing workflows. You will collaborate closely with internal teams and external vendors to identify opportunities for efficiency, resolve operational challenges, and ensure our systems and processes are designed for scale. This is an exciting opportunity to contribute directly to improving Priority’s payment operations through both data insights and hands-on execution.
Responsibilities: 
<ul>
<li>
Leverage Excel, BI tools (Power BI, Tableau, etc.), and/or SQL to analyze operational data, maintain dashboards, and present findings to stakeholders
</li>
<li>
Collaborate with internal stakeholders to scope, prioritize, and execute data-informed operational projects, ensuring alignment with business goals
</li>
<li>
Identify and recommend process improvements based on data insights to increase efficiency, accuracy, and scalability in payment processing
</li>
<li>
Use data analysis to help identify bottlenecks or inefficiencies and contribute to continuous platform and process improvement
</li>
</ul>
What Success Looks Like:
Success in a Payment Operations Project Manager role involves effectively managing and optimizing payment processes, driving cross-functional initiatives, and ensuring that systems and workflows align with compliance, efficiency, and business goals.
<ul>
<li>
Identifies, analyzes, and improves inefficient workflows within payment operations.
</li>
<li>
Ensures high levels of accuracy in transaction processing, reporting, and reconciliations. Clear documentation: Maintains thorough project plans, business requirements, and SOPs.
</li>
<li>
Provides timely project updates to stakeholders at various levels, including executives.
</li>
<li>
Builds strong relationships with internal partners and external vendors to support operational initiatives.
</li>
</ul>
 
Candidate Requirements:
<ul>
<li>
1-3 years of experience in working with operational data 
</li>
<li>
Proficiency in Excel, including pivot tables, lookups, and basic to intermediate formulas
</li>
<li>
Experience with a data visualization tool such as Power BI, Tableau, or Looker; SQL skills a plus
</li>
<li>
Interest in payments, financial services, or transaction processing
</li>
<li>
A willingness to dive in and take ownership
</li>
<li>
Strong communication and interpersonal skills
</li>
<li>
Analytical mindset with the ability to solve problems and think proactively
</li>
<li>
Understanding of ACH, card processing, or banking operations is a bonus
</li>
</ul>
Work Environment &amp; Culture:
We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.
Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.
Compensation and Benefits:
Compensation range: $66,800 - $84,200 We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.
Financial Wellness
<ul>
<li>
Bonus programs
</li>
<li>
401(k) match
</li>
<li>
Employee Stock Purchase Program (ESPP)
</li>
<li>
HSA and FSA options
</li>
<li>
Financial wellness resources and employee discount programs
</li>
</ul>
Health &amp; Well-being
<ul>
<li>
Medical, dental, and vision coverage
</li>
<li>
Mental health support for employees and dependents through Lyra Health
</li>
<li>
Family planning and women’s health benefits through Carrot
</li>
<li>
Gym membership reimbursement and virtual wellness programs (including yoga)
</li>
</ul>
Time Off
<ul>
<li>
3 weeks PTO to start, with unlimited PTO after year one
</li>
</ul>
Growth &amp; Development
<ul>
<li>
Education expense reimbursement
</li>
<li>
Leadership development programs
</li>
<li>
Certified Payments Professional (CPP) certification support
</li>
</ul>
We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind. 
Traditional Physical Requirements:
<ul>
<li>
Requires prolonged sitting, standing, bending, stooping and stretching.
</li>
<li>
Requires the ability to lift 10 pounds.
</li>
<li>
Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).
</li>
</ul>
Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.

Project Manager - Payment Operations

<h3>Job Description</h3>
Job Description
Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism — and we treat our employees like the valuable assets they are.
Founded in 1954, R.S. Hughes Co., Inc. is a dynamic, North American distributor of industrial supplies. With over 40 warehouse sites in the United States and Mexico, we maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling and safety products.
In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team!
Job Summary
The Senior Manager Marketing Operations plays a crucial role in enhancing the effectiveness of marketing efforts through the strategic use of technology, data analysis, and process optimization. They are responsible for identifying technology needs, leading the implementation of marketing automation and CRM integrations, and managing incoming leads. Additionally, the Senior Manager executes email campaigns, in-app messaging, and other strategies to improve conversion rates. By designing and maintaining reports on e-commerce activity, they provide insights that drive decision-making. Collaborating with various departments, they ensure a cohesive approach to creating campaigns that boost e-commerce bookings. This role is expected to adhere to all company policies and safety protocols.
Key Responsibilities Required to be Successful as a Senior Manager Marketing Operations:
<ul>
<li>Strategy: Plays a major role in marketing strategies and data governance for all the business’s marketing campaigns and activities. Communicates, implements, and optimizes new functionality and tools within the marketing department to improve data accuracy and quality, which will in turn bring about better insights and influence creation of better and more effective marketing campaigns. Defines ROI and KPIs for the purpose of shaping and influencing the direction that marketing campaigns will take.</li>
<li>Leadership: Attract and develop RevOps talent including campaign operations, lead management, marketing automation, and seller workflows.</li>
<li>Marketing Automation: Oversee the use and management of marketing technology tools, ensuring efficient utilization and scalability.</li>
<li>Lead Management: Develop and implement marketing ROI measurement models and lead scoring models to inform marketing strategies and budget allocation. Collaborate closely with the field sales, customer care, and field marketing teams to align processes and systems for lead management, scoring, and nurturing.</li>
<li>Funnel Nurturing: Partner with cross-functional teams to build and refine the prospect and customer funnel, enhancing customer experience and conversion rates.</li>
<li>Customer Data Management: Monitor and enforce customer and contact data quality standards, ensuring accurate tracking and compliance with privacy regulations such as GDPR and CCPA, and enable standards for customer data enrichment with various technology partners (D&amp;B, ZoomInfo).</li>
<li>Customer Segmentation: Creates and monitors Audiences and Workflows tied to Analytical Marketing programs. Plays a managerial role in managing the maintenance of target segmentation, data cleanliness, and customer touch cadences.</li>
<li>Budget Management: Support the VP of Marketing in planning, allocating, tracking and reporting on the annual marketing budget.</li>
<li>Campaign Performance: Develop and maintain marketing performance reporting dashboards with clear and compelling data visualizations that communicate the impact of marketing on the overall business for a variety of audiences. Responsible for analysis and improvement recommendations back to business on performance.</li>
<li>MarTech Governance: Assist with contract renewals and negotiation across the MarTech stack. Manage and monitor user licensing for marketing tools. Stay up-to-date with marketing technology trends and identify tools or processes that can enhance operational efficiency and effectiveness.</li>
</ul>
Basic Qualifications
<ul>
<li>Bachelor’s degree in Marketing, Business or related field; Masters/MBA preferred.</li>
<li>Minimum 10+ years marketing experience with at least 5+ years owning and managing Marketing Operations for a large B2B company.</li>
<li>5+ years of experience as a people leader and manager, helping prioritize, motivate, and deliver results.</li>
</ul>
Skills That Will Make You Successful 
<ul>
<li>Highly self-motivated, with the ability to work independently, attend to detail and generate results in a fast-paced environment.</li>
<li>Outstanding writing and presentation skills, with an intermediate knowledge of Microsoft Office, including Word, Excel and PowerPoint. </li>
<li>Position requires heavy external client interaction. Must have the ability to accommodate travel to client sites and industry events.</li>
<li>Must demonstrate solid listening skills and a consultative sales approach, with proven ability to identify and build relationships with C-Level executives and key decision makers.</li>
<li>Capacity for learning and internalizing the company’s organization, business model and culture along with the company’s services portfolio.</li>
<li>Excellent communication skills and ability to interact at all levels of the organization.</li>
<li>Strong interpersonal skills including the ability to effectively motivate and influence others.</li>
<li>Proven teamwork and collaboration.</li>
<li>Outstanding organizational and analytical skills.</li>
</ul>
Target Base Annual Compensation range for this exempt role is $145k - $155k DOE. This is a bonus-eligible position.
This is a Full-Time position, eligible to participate in the Company’s benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).

Senior Marketing Operations Manager

<h3>Job Description</h3>
Job DescriptionProduction Manager - Roofing Operations
???? Location: Buda, TX 78610 ???? Salary: $70,000 - $85,000 (Depending on Experience) ???? Bonus Potential: Significant performance-based bonuses (total comp can exceed six figures)
About the Company:
Our client, a trusted and growing roofing contractor based in Buda, TX, specializes in standing seam and composition residential re-roofing and select commercial single-ply roofing projects. This is a full-time, salaried leadership role reporting directly to the CEO, offering career growth, stability, and long-term financial opportunity.
About the Role:
The Production Manager is responsible for overseeing all aspects of production - from materials procurement to job scheduling and quality assurance. You'll work closely with field superintendents, vendors, sub-contractors, and sales staff to ensure smooth operations, on-time project delivery, and exceptional customer satisfaction.
You'll be the key connector between the field, office, and executive teams, ensuring production efficiency and financial performance.
Key Responsibilities:
<ul>
<li>
Familiar with Roofing Materials
</li>
<li>
Roofing Labor
</li>
<li>
Managing over $ 10M in Sales ($ 30M+ company)
</li>
</ul>
Vendor &amp; Material Management:
<ul>
<li>
Maintain and manage relationships with major distributors (ABC Supply, SRS, etc.)
</li>
<li>
Secure competitive pricing and manage all material orders, roof loads, and delivery schedules
</li>
<li>
Oversee vendor lists and ensure accurate recordkeeping
</li>
</ul>
Field &amp; Shop Operations:
<ul>
<li>
Collaborate with field superintendents to optimize production timelines and output
</li>
<li>
Lead weekly production meetings to align schedules and performance goals
</li>
<li>
Work daily with the Sheet Metal Shop Foreman to manage inventory, improve efficiencies, and explore new revenue opportunities
</li>
<li>
Maintain monthly inventory reports and ensure optimal use of materials and equipment
</li>
</ul>
Sub-Contractor Relations:
<ul>
<li>
Recruit, qualify, and maintain a network of quality subcontractors
</li>
<li>
Ensure compliance with company contracts, insurance, and documentation
</li>
<li>
Manage warranty requests and hold subcontractors accountable for workmanship standards
</li>
<li>
Oversee scheduling via an online production calendar
</li>
</ul>
Sales &amp; Office Coordination:
<ul>
<li>
Partner with sales consultants to ensure smooth job hand-offs and efficient project completion
</li>
<li>
Work closely with office management and A/R staff to coordinate invoicing and reporting
</li>
<li>
Drive continuous improvement in communication, scheduling, and documentation
</li>
</ul>
Customer Relations:
<ul>
<li>
Serve as a key point of contact for customers throughout the production cycle
</li>
<li>
Maintain exceptional communication and a focus on customer satisfaction
</li>
</ul>
Qualifications &amp; Skills:
✅ Bachelor's degree preferred (or equivalent work experience) ✅10+ years of experience in roofing or construction production management ✅ Strong leadership and communication abilities ✅ Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint), Adobe Acrobat, and QuickBooks ✅ Excellent organizational, time management, and problem-solving skills ✅ Ability to multi-task, prioritize, and work under tight deadlines ✅ Proven record of integrity, teamwork, and accountability ✅ Friendly, approachable demeanor with a sense of humor
Compensation &amp; Benefits:
<ul>
<li>
???? Competitive Base Salary: $70,000 - $85,000 DOE
</li>
<li>
???? Performance Bonuses: Based on production and company profitability
</li>
<li>
????️ Paid Holidays &amp; Vacation Days
</li>
<li>
???? 50% of Individual Medical Premiums Covered
</li>
<li>
???? Career advancement opportunities within a well-respected, stable company
</li>
</ul>
Ideal Candidate Traits:
<ul>
<li>
Results-driven and proactive
</li>
<li>
Excellent communicator and team builder
</li>
<li>
Organized and detail-oriented
</li>
<li>
Positive attitude and approachable personality
</li>
</ul>
Ready to Lead Roofing Production to the Next Level?
If you're a results-oriented leader with strong organizational skills and a passion for quality work, we'd love to hear from you.
???? Apply today through W3Global to explore this exciting opportunity in Buda, TX.
Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right. 
<h3>Company Description</h3>
W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Production Manager - Roofing Operations

<h3>Job Description</h3>
Job Description
Operations Manager – Addison, TX Salary: $100,000/year Weekly Pay | Full Benefits | In-Office Leadership Role | Propane Operations
Butch’s Propane is seeking an Operations Manager to lead our remote propane operations from our office in Addison, Texas. This is a critical in-office leadership role responsible for driving field coordination, cross-departmental communication, and operational efficiency across divisions in multiple states.
Compensation &amp; Benefits
<ul>
<li>Annual Salary: $100,000</li>
<li>Weekly Pay via direct deposit or pay card</li>
<li>401(k) with 4% company match</li>
<li>Comprehensive medical, dental, and vision insurance</li>
<li>Basic life, long-term disability, and AD&amp;D insurance</li>
<li>Optional coverages: Short-term disability, supplemental life, accident, hospital indemnity, and identity theft protection</li>
<li>Safety equipment provided</li>
<li>Online access to pay stubs and earnings</li>
</ul>
Key Responsibilities
<ul>
<li>Lead and support propane operations across Texas from the Addison office</li>
<li>Plan and coordinate field operations to meet business objectives and service timelines</li>
<li>Maintain consistent communication with field personnel, senior management, and customers</li>
<li>Track operational performance and ensure adherence to internal policies and regulatory requirements</li>
<li>Oversee yard and shop organization in line with company standards</li>
<li>Collaborate with HR, DOT, and Safety departments to implement compliance programs, resolve employee issues, and support disciplinary processes</li>
<li>Address operational challenges including driver delays, missing BOLs, and customer service concerns</li>
<li>Recommend process improvements related to technology, logistics, and systems</li>
<li>Collaborate with leadership to define department-level KPIs</li>
<li>Serve as the main liaison between corporate leadership and field operations</li>
</ul>
Ideal Candidate
<ul>
<li>Proven experience in operations management, logistics, or propane/oil field services</li>
<li>Strong leadership, organizational, and communication skills</li>
<li>Demonstrated ability to manage teams, schedules, and operational priorities</li>
<li>Familiar with DOT compliance, safety protocols, and industry regulations</li>
<li>Proficient in Microsoft 365 and capable of navigating operational software platforms to support logistics, compliance, and team coordination</li>
<li>Proven ability to develop and implement KPIs</li>
<li>Comfortable working in a fast-paced, office-based environment</li>
</ul>
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Operations Manager

<h3>Job Description</h3>
Job DescriptionAs Operations Manager at Paladin Technologies, you will plan, organize, direct, and control the activities required for effective management of the Operations Department, to include supervision of the Field Team. The primary goal is to ensure quality installations and client satisfaction. You will have full financial accountability and responsibility for the business results of the Salt Lake City UT branch. SPECIFIC ACCOUNTABILITIES:&nbsp;
<ul>
<li>Develop Operations Department short- and long-range goals to coincide Company objectives.</li>
<li>Forecast department requirements, expenditures, and develop annual budgets.</li>
<li>Ensure fiscal responsibility of the department including revenue generation and cost containment, analyze variances from budget, and take corrective actions.</li>
<li>Provide reports to senior management to include but not limited to: revenue forecasting and staff performance.</li>
<li>Determine appropriate staffing levels for Operations Department and adjust in accordance with PTI policies and procedures.</li>
<li>Establish and implement productivity standards and communicate job expectations to staff.</li>
<li>Establish and maintain procedures and standards for quality installations and service.</li>
<li>Monitor installations for on time on budget performance.</li>
<li>Maintain accurate project information within Company shared files and system.</li>
<li>Evaluate and negotiate Department-related contracts for products and services.</li>
<li>Maintain, monitor, and update departmental policies and procedures.</li>
<li>Maintain communications with clients to include monitoring satisfaction, resolving complaints, resolving collection issues, and other.</li>
<li>Monitor and amend departmental documentation as needed including invoices, credits, timecards, expense reports, and PTO/UTO schedules.</li>
<li>Maintain knowledge of current industry standards and emerging technologies.</li>
<li>Ensure accurate project information is&nbsp;maintained in company shared files and systems</li>
</ul>
GENERAL ACCOUNTABILITIES:
<ul>
<li>Maintain and protect assigned Company assets.</li>
<li>Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction.</li>
<li>Work in compliance with the Company’s policies and procedures including safety manual with safety of self and others in mind at all times.</li>
<li>Maintain professional licensing as required by State and Local jurisdictions.</li>
<li>Available to work outside of, or in addition to, normal businesses hours.</li>
<li>Work proactively and in a positive manner with co-workers.</li>
<li>Communicate effectively and timely to resolve Company, Client, or other inquiries and/or requests.</li>
</ul>
SUPERVISORY DUTIES: In accordance with applicable Company policies/procedures and Federal/State laws, may perform the following supervisory responsibilities: Interviewing, hiring orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.&nbsp;
<ul>
<li>Supervise, develop, evaluate, and discipline Operations Department personnel in accordance with PTI policies and procedures.</li>
</ul>
Required Qualifications:
<ul>
<li>5 – 8 years’ experience as an Operations Leader overseeing complex security integration technology projects</li>
<li>Previous and progressive experience in Project Management and Project Management leadership</li>
<li>Post-secondary education (Diploma or bachelor’s degree in management desirable)</li>
<li>Experience in project planning, risk management, cost / schedule management, and methods of analyzing and reporting project performance on financial and other KPI’s as demonstrated by 5 + years of relevant experience</li>
<li>A valid Driver’s License and ability to pass pre-employment screens</li>
</ul>
Preferred Qualifications:
<ul>
<li>Previous experience in directly managing or overseeing the management and delivery of multi-million-dollar projects in one or several low voltage business segments with preference to multi-scope in integrated security systems, structured cabling, and audio-visual projects.</li>
<li>Previous experience in Business Development</li>
<li>Experience with enterprise security solutions such as Avigilon, Axis Genetec, Lenel, and Milestone</li>
<li>Previous direct commercial sales, estimating, or design experience&nbsp;</li>
<li>Project Management Professional (PMP) certification</li>
<li>Experience with Microsoft Dynamics 365</li>
</ul>
DEMONSTRATED PROFESSIONAL COMPETENCIES:
<ul>
<li>Excellent time-management and organizational skills.</li>
<li>Ability to work in a high-volume atmosphere</li>
<li>Ability to solve technical problems and carry out responsibilities under minimal supervision.</li>
<li>Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints</li>
<li>Excellent interpersonal skills including customer service skills.</li>
<li>Proven track record in building and developing effective teams.</li>
<li>Ability to write simple correspondence and present information in one-on-one and small group situations.</li>
<li>Ability to interact effectively at all levels and across diverse cultures.</li>
<li>Ability to function as an effective team member.</li>
<li>Ability to adapt as the external environment and organization evolves.</li>
<li>Has a strong knowledge of engineering fundamentals, security system functions and operations. Good subcontracting skills required.</li>
<li>An understanding of job financial reports and the ability control costs in the handling of projects</li>
<li>Adapt to changes in the work environment, manage competing demands and able to deal with frequent changes, delays or unexpected events</li>
</ul>
PHYSICAL DEMANDS:&nbsp;In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
<ul>
<li>Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers</li>
<li>Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment</li>
<li>Sitting, standing, walking in office environments and construction sites</li>
<li>The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)</li>
</ul>
WORKING CONDITIONS:&nbsp;In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
<ul>
<li>The office is clean, orderly, properly lighted and ventilated.&nbsp; Noise levels are considered low to moderate</li>
<li>Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.</li>
<li>Driving to customer sites is required</li>
<li>Limited overnight travel may be required</li>
</ul>
Pay Range:&nbsp;$110,000 - $130,000 (DOE)&nbsp; BENEFITS: Colleagues and their families are covered by medical, dental, vision, company provided basic life insurance and AD&amp;D and short-term disability, telemedicine &amp; virtual counseling.&nbsp; Voluntary insurances offered include life insurance and AD&amp;D, short-term disability (buy-up option), long-term disability, accident, critical illness, and hospital indemnity insurance, and HSA &amp; FSA accounts. Colleagues may also enroll in the company’s 401(k) plan.&nbsp; Colleagues will also receive PTO (paid time off), sick leave, and 7 paid holidays. &nbsp;
Company Info:
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms &amp; monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources. Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability &amp; veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request. We thank you for your application, however only those selected for an interview will be contacted.
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