field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
This is a position that we keep open all the time as we never know when the right fit candidate will come along plus client acquisition can lead to immediate openings in technical positions.
At I-M Technology, we help Connecticut, Massachusetts and Rhode Island based companies with their IT and cybersecurity needs. Because we’re growing, we are seeking a Technical Engineer to join our Client Support Group in our Norwich CT headquarters!
<ul>
<li>To be clear this is a position in Connecticut and not remote.</li>
<li>Candidates must live within 60 miles of 06360 or be willing to relocate to CT or RI.</li>
</ul>
Our company core values are:
<ul>
<li>Do the right things right</li>
<li>Better every day</li>
<li>Integrity</li>
<li>Respect</li>
</ul>
Here's what we are looking for (skills) -
<ul>
<li>Passion for teamwork, continuing education, problem-solving and exceptional customer service</li>
<li>A computer techie with a great personality and the desire to work hard.</li>
<li>5+ Years experience within the MSP industry providing IT support.</li>
<li>Great people and customer service skills.</li>
<li>Experience with RMM tools and ticketing (PSA) software.</li>
<li>Microsoft Certifications preferably MCP in
<ul>
<li>Azure: AZ-900, AZ104</li>
<li>365:&nbsp;MS-900, MS-102</li>
<li>Server 2016/2019/2022</li>
</ul>
</li>
<li>Network and/or security certifications: CCNA, Network+, Security+</li>
<li>Networking experience with firewalls, wireless and VLANs</li>
<li>Virtualization experience with HyperV (preferred) or&nbsp;ESXi</li>
</ul>
Here is what you'll be doing (duties) -
<ul>
<li>Handling client support requests, remote or on-site at their offices</li>
<li>Assisting team members with ticket escalations</li>
<li>Onboarding new clients and following our best practices.</li>
<li>Using and improving client documentation.</li>
<li>Assisting with client projects i.e. server upgrades, wireless deployments etc.</li>
</ul>
Here is what we provide you with (benefits) -
<ul>
<li>Competitive starting salary based on experience</li>
<li>401k with company match</li>
<li>Health insurance with company contribution</li>
<li>5 weeks PTO (available after 90 days)</li>
<li>Birthday off</li>
<li>Performance bonuses</li>
<li>Paid training and certification program with financial&nbsp;incentives with our Learn to Earn&nbsp;program</li>
<li>Use of company provided shared vehicles and tools</li>
<li>Company Surface laptop/tablet, VOIP phone/app, smartphone, and other gear</li>
<li>An upbeat, successful, and motivated team to work with</li>
</ul>
Please include a cover letter.
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YbYim0fTrM

Technical Support Engineer

<h3>Job Description</h3>
Job DescriptionAbout LILT
AI is changing how the world communicates — and LILT is leading that transformation.
We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.
 At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.
Where You’ll Work
Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page!
This position is based out of our San Francisco, CA office, and will be expected to work in the office in a hybrid capacity.&nbsp;
Authorization to work in the U.S. is a precondition of employment.
What you’ll do
We are seeking a highly motivated and skilled Technical Support Engineer to join our customer support team. As a Technical Support Engineer for the Lilt platform, you will work directly with our customers and linguists to help them resolve the issues they face while working with the platform and help LILT improve its AI platform. You will be the face of the company externally when discussing solutions and building relationships with our customers and providing valuable feedback internally to our engineering teams to help improve our products and services. You will collaborate closely with our production and customer success teams and leverage your technical abilities to ensure timely delivery of projects to our customers. The role also provides you the opportunity to build, fix, and create tools and features that have a direct impact on both internal and external users that depend on our product every day.
It's a great opportunity to learn a technically complex, customer-oriented product from the inside-out. Every day brings exciting and new challenges!
Responsibilities:
<ul>
<li>
Be a key source of knowledge on the LILT platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices.
</li>
<li>
Interact regularly with Engineering, Production, and cross-functional management on high-profile technical issues&nbsp; to the product support team.
</li>
<li>
Reproduce customer issues, file bug reports, and coordinate the delivery of fixes.
</li>
<li>
Analyse customer data including log files, stack traces, browser traces and thread dumps.
</li>
<li>
Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from LILT platform users
</li>
<li>
Author knowledge base articles and drive internal knowledge-sharing initiatives.
</li>
<li>
Be prepared to work in a 24x5 shift environment
</li>
</ul>
Who you are:
<ul>
<li>
You are creative, courageous and have strong problem-solving capabilities&nbsp;
</li>
<li>
You can adapt to change quickly, while dealing with many varied technical support requests and challenges
</li>
<li>
You are highly technical with an interest in internet technologies and knowledge of technical processes (think SQL / HTML / JavaScript / PHP / Java / Scripting).
</li>
<li>
You are self-driven, flexible, and have the ability to maintain high levels of productivity with minimal supervision; taking accountability for your work and results delivered.
</li>
<li>
You’ve had exposure to uncertain situations and show a history of dealing with ambiguity successfully
</li>
<li>
You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests.
</li>
</ul>
Skills and Experience:
<ul>
<li>
Excellent customer service and problem solving skills
</li>
<li>
Ability to quickly diagnose, multi-task and resolve customer issues
</li>
<li>
Must be able to research application database, application code and knowledge base and recreate issues to provide customer solutions
</li>
<li>
Effectively communicate with customers as required: keeping them informed of incident progress and maintaining records of customer interactions including actions taken - in written and sometimes in a meeting conference call
</li>
<li>
Must be able to work independently and as a member of a team
</li>
<li>
STEM degree preferred but not required
</li>
<li>
Experience with a monitoring tool like Datadog is required&nbsp;
</li>
<li>
Experience within the localization industry and multiple languages is a plus
</li>
<li>
Experience in a Technical Support team setting (preferably in enterprise application software support) for more than 2 years
</li>
</ul>
<ul>
<li>
SQL/Relational Databases - minimum 2-5 years
</li>
<li>
Linux environment and kernel - minimum 2-5 years
</li>
<li>
Scripting (i.e. Bash, Python, etc.) - minimum 2-3 years
</li>
</ul>
Benefits:
<ul>
<li>
Compensation: At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays
</li>
<li>
Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability
</li>
<li>
Paid parental leave is provided after 6 months.
</li>
<li>
Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle 
</li>
</ul>
Our Story
Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born.
LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI.
With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning.
 
Our Tech
What sets our platform apart:
<ul>
<li>
Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent
</li>
<li>
Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing
</li>
<li>
100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation
</li>
<li>
Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review
</li>
</ul>
 LILT in the News
<ul>
<li>
Featured in The Software Report’s Top 100 Software Companies!
</li>
<li>
LILT makes it onto the Inc. 5000 List.
</li>
<li>
LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry.
</li>
<li>
Check out all our news on our website.
</li>
</ul>
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at <a href="https://lilt.com/legal/privacy" target="_blank">https://lilt.com/legal/privacy</a>.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at <a href="mailto:recruiting@lilt.com" target="_blank">recruiting@lilt.com</a>.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Compensation Range: $110K - $115K

<h3>Job Description</h3>
Job Description
Title: Tech Ops Eng Support – 777-300 Retrofit
Pay: $47-$51
Type: Onsite - Fort Worth Texas 76155 United States
Duration: 12 months
Position Overview:&nbsp;
Engineering degree holder (Mech/Aero/Electrical), 4–5 years of aviation or certification experience, comfortable with compliance documentation, familiar with Part 25/121 regulations, skilled in MS Office/SharePoint, and open to repetitive and detail-oriented tasks.
Key Responsibilities:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; No design work.&nbsp;Focus is on compliance and certification documentation.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support senior engineers in:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Creating compliance substantiation documents.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tracking conformities.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Preparing technical audits.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build packages demonstrating compliance with FAA regulations (CFR Parts 21, 23, 25, 121).
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Limited on-aircraft involvement (paperwork only, not physical modifications).
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Occasional on-site support for STC prototyping.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimal travel required.
Qualifications:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engineering degree&nbsp;mandatory&nbsp;(mechanical, aerospace, or electrical preferred).
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other degrees considered&nbsp;only&nbsp;if paired with strong aerospace experience.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Aircraft interior certification experience&nbsp;highly desirable.
Preferred Qualifications:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with certification terms:&nbsp;TSO (Technical Standard Order), STC (Supplemental Type Certificate), TC (Type Certificate).
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4–5 years of relevant experience (aviation industry preferred).
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; EV experience a plus; commercial airline experience not required.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong self-starter; willing to handle a variety of tasks, including repetitive and less technical work.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in&nbsp;Microsoft Word and Excel.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SharePoint&nbsp;knowledge preferred; must be open to cloud-based tools.
Work Environment &amp; Schedule
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Location:&nbsp;Primarily DFW airport, hangar office environment.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Standard schedule:&nbsp;Mon–Fri, 8:00–4:30&nbsp;(flexible, e.g., 7:00–3:30 to avoid traffic).
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mostly office-based; occasional travel to other facilities for modifications.
Company Description• Come get Swoon’d!! \t• Swoon handles the staffing need of over 80 Fortune 500 clients. \t• We have won Best and Brightest Companies to Work for in the Nation Award 7 years in a row. \t• Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020. 
<h3>Company Description</h3>
• Come get Swoon’d!!\r\n\t• Swoon handles the staffing need of over 80 Fortune 500 clients.\r\n\t• We have won Best and Brightest Companies to Work for in the Nation Award 7 years in a row.\r\n\t• Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.

Technical Operations Support Engineer

<h3>Job Description</h3>
A Snapshot of Your Day (position overview)
The Technical Support Engineer will support operating plants in meeting their goals of safety, reliability, availability and efficiency by providing timely solutions and responses to both planned and unplanned events!
Lead and implement projects assigned by the Engineering Manager in a safe, regulatory compliant and cost-effective way while providing the highest customer benefit. Work with other Support Engineers to meet plant needs amid changing conditions!
How You’ll Make an Impact (responsibilities)
<ul>
<li>Serve as the primary technical resource for resolving operational and maintenance issues at O&amp;M facilities across the Americas, including real-time analysis, RCA investigations, and urgent outage support.</li>
<li>Analyze plant and equipment performance data, access DCS and CMMS systems, and deliver professional reports with improvement recommendations for heat rate, efficiency, and long-term reliability.</li>
<li>Interpret control logic, P&amp;IDs, electrical schematics, and other technical drawings while collaborating with engineering teams to resolve design, maintenance, and operational challenges.</li>
<li>Support outage planning via TMS and PCM systems, assist with BSOLs and other planning documentation, and coordinate with internal resource managers to secure personnel, tools, and logistics.</li>
<li>Evaluate and recommend product modifications (e.g., BSOLs, PIBs, TA’s), provide feedback to engineering teams based on plant experience, and contribute to lessons learned for the fleet.</li>
<li>Cross-train with fellow engineers, act as project delegate as needed, and use Siemens systems (PCM, SAP, WRIT) to investigate and resolve technical issues while ensuring strong communication between plants and HQ.</li>
</ul>
What You Bring (requirements)
<ul>
<li>Bachelor of Science degrees or equivalent experience in Engineering, Thermodynamics, Computer Science, Process Engineering, Chemical Engineering.</li>
<li>Minimum of 5 years of Combined Cycle Power Plant operation, maintenance, plant engineering or power plant commissioning experience.</li>
<li>Understanding of, and experience in, large rotating equipment, Steam and Gas Turbine Generators, DCS systems associated Electrical, Instrumentation and Control systems, mechanical systems, heat exchangers, Water treatment plants, Cooling tower systems maintenance systems (planned and corrective)</li>
<li>Motivated self starter and teammate that can identify and complete tasks with minimal direction.</li>
<li>Understanding of Maintenance Philosophies, tracking key asset metrics such as MTBF for assigned plants, prepare CMMS reports and advocate for enhancements, as needed.</li>
<li>25% travel including extensive onsite presence during scheduled and forced outages, special projects and customer meetings. May be short notice before travel.</li>
<li>Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.</li>
</ul>
About the Team
Gas Services
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy:&nbsp;<a href="https://www.siemens-energy.com/employeevideo" target="_blank">https://www.siemens-energy.com/employeevideo</a>
Rewards
<ul>
<li>Career growth and development opportunities; supportive work culture</li>
<li>Company paid Health and wellness benefits</li>
<li>Paid Time Off and paid holidays</li>
<li>401K savings plan with company match</li>
<li>Family building benefits</li>
<li>Parental leave</li>
</ul>
<a href="https://jobs.siemens-energy.com/jobs" target="_blank">https://jobs.siemens-energy.com/jobs</a>

<h3>Job Description</h3>
Job Description
About Us
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!
Position Overview
The Tier 1 Engineer will have responsibility for remote client support, as well as infrequent onsite support, including heavy interaction with end-users in diverse computing environments. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth. Thrive employees work independently as client consultants, as well as collaborating with our exceptionally talented team of engineers, to provide the best-in-breed IT support for our clients.
Primary Responsibilities
<ul>
<li>Ability to handle diverse computing environments in a wide cross section of business clients</li>
<li>Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution</li>
<li>Perform rapid analysis of workstation level incidents and consistently demonstrate the ability to determine the cause</li>
<li>Sets client expectations appropriately throughout the troubleshooting process</li>
<li>Utilizes appropriate software utilities, Thrives’ Protect software, and vendor or application specific tools to provide fastest resolution of customer incidents</li>
<li>Monitor the Remote Service Center (RSC) Service Board for newly created service tickets</li>
<li>Prioritize tickets created</li>
<li>Follow Thrives’ best practices for escalating tickets to Tier 2 engineers</li>
<li>Communicate steps taken during troubleshooting and resolutions through clear non-technical communication</li>
<li>Demonstrate the correct level of urgency while resolving client incidents</li>
<li>Resolution of incidents/requests related to, but not limited to the following:</li>
<li>Mail Application/Office 365 issues</li>
<li>Client/Server Connectivity issues (per SOP)</li>
<li>Time Sensitive and VIP Workstation incidents</li>
<li>File Restores</li>
<li>Remote Access incidents (Citrix and Terminal Services)</li>
<li>Password Resets</li>
<li>Networked Printer Issues</li>
</ul>
Basic Qualifications
<ul>
<li>Bachelor’s Degree, Technical Degree or equivalent work experience</li>
<li>Excellent problem solver; able to prioritize and coordinate between tasks</li>
<li>2-4+ years desktop support experience</li>
<li>Knowledge of mobile device configurations and troubleshooting</li>
<li>Experience installing, troubleshooting and customizing Microsoft Office including Outlook configurations</li>
<li>Experience troubleshooting workstation hardware issues</li>
<li>Knowledge and experience with Active Directory</li>
<li>Ability to articulate technical information and convey to non-technical people</li>
<li>Passionate about delivering excellent customer service</li>
<li>Must be able to work effectively in a team environment as well as alone</li>
<li>Excellent written and oral communication skills</li>
</ul>
Other Preferred Technical Knowledge
<ul>
<li>In depth knowledge of Windows OS (7, 8.1, 10, etc.)</li>
<li>Experience with Windows Server</li>
<li>Experience with monitoring and remote management tools</li>
<li>Experience with Apple OS</li>
<li>Experience with VMWare</li>
</ul>
Preferred Certification
<ul>
<li>CompTIA Net +</li>
<li>Microsoft: MCP/MCITP/MCSA</li>
</ul>
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2KKJfmPEI5

<h3>Job Description</h3>
Job Description
About EVPassport:
EVPassport is the EV Charging hardware and software platform for purpose-driven organizations. Brands committed to sustainability rely on EVPassport to provide their customers with the most seamless payment experience to charge any electric vehicle without requiring a separate app, account or a top-up balance. EVPassport is the only platform that enhances customer engagement for these companies by providing custom branded hardware with API-powered software that easily integrates with their existing applications and services.
We operate in the United States, Canada, and Mexico and we offer a leading end-to-end EV Charging solution to enterprise businesses.
EVPassport is changing the EV Charging experience, and we want you to help build it.
Your Job Opportunity: Evpassport is looking for a driven Technical Support Engineer passionate about troubleshooting, solving complex technical challenges, and delivering exceptional customer experiences. You will serve as the technical escalation expert, providing advanced troubleshooting support for our EV charging hardware, software, and networks. You'll work cross-functionally with Customer Success, Product Development, and Engineering teams, influencing improvements and innovation across our charging platform. Our ideal candidate has a strong understanding of troubleshooting techniques, excellent attention to detail, and proficiency in providing support. This role will be based in our Santa Monica office 4x a week.
 You Will:
<ul>
<li>Diagnose and resolve complex technical issues in EV charging stations, encompassing hardware components, software integrations, and connectivity protocols such as OCPP</li>
<li>Act as the primary escalation point for internal teams and customers, providing expert analysis on hardware-software interactions and network anomalies</li>
<li>Lead cross-functional troubleshooting sessions, performing root-cause analysis and developing mitigation strategies to prevent recurring problems</li>
<li>Collaborate with engineering, product, hardware development, and external partners (e.g., OEMs, software vendors) to pinpoint issues and influence system improvements</li>
<li>Design and implement process automations and tools to streamline issue triage, diagnostics, and reporting</li>
<li>Develop and maintain detailed SOPs for consistent handling of technical support scenarios, including onsite diagnostics when necessary</li>
<li>Monitor and analyze performance metrics to drive data-informed enhancements in reliability and uptime</li>
<li>Train support staff and end-users on platform best practices, fostering proactive issue prevention</li>
<li>Contribute to hardware testing, site audits, and integration validations as part of ongoing quality assurance</li>
<li>Handle additional technical projects as needed to support organizational goals</li>
</ul>
Additional responsibilities, projects, and tasks as assigned by the Company. You Have:
<ul>
<li>Bachelor's degree in Electrical Engineering, Computer Science, or a related field</li>
<li>3+ years of experience in the EV industry, with hands-on expertise in charging infrastructure, firmware, and IoT connectivity</li>
<li>Strong troubleshooting skills across hardware, software, and networks, with proficiency in tools like protocol analyzers and diagnostic software</li>
<li>Excellent communication abilities to explain technical details to varied audiences, including non-engineers</li>
<li>Experience with ticketing systems (e.g., Salesforce, Jira) and documentation platforms for managing escalations</li>
<li>Familiarity with EV standards like OCPP, and basic coding for debugging</li>
<li>Passion for clean energy technologies and a curiosity driven problem-solving mindset</li>
</ul>
 It's a Plus: Experience building automation workflows in Salesforce (e.g., Flows, Process Builder, and other automation tools).
Compensation for this role will depend on the candidate's experience and fit. We anticipate the role's base salary being in the range of $90,000-$130,000.
Our Values: 
EVPassport is built on a foundation of innovation, accountability, and trust. We believe in hiring individuals who align with our core values:
<ul>
<li>Customer Obsessed – Relentlessly focused on delivering seamless experiences.</li>
<li>Trust by Default – Acting with transparency and integrity.</li>
<li>Own the Outcome – Taking full responsibility for delivering results.</li>
<li>Growth Mindset – Continuously learning, improving, and embracing challenges.</li>
<li>Anything is Possible – Challenging conventional thinking to drive innovation.</li>
<li>Practice Kindness – Building a culture of respect, collaboration, and mutual support.</li>
</ul>

<h3>Job Description</h3>
Job Description
The Carbon Robotics LaserWeeder™ leverages advanced robotics, computer vision, AI/deep learning, and lasers to eliminate weeds with sub-millimeter accuracy—all without herbicides. This innovative solution reduces environmental impact, promotes soil health, and helps farmers address labor shortages and rising costs. Designed in Seattle and built at our cutting-edge manufacturing facility in Richland, Washington, the LaserWeeder is setting a new standard for automated weed control. With $157 million in funding from prominent investors such as BOND, NVentures (NVIDIA's venture arm), Anthos Capital, Fuse Venture Capital, Ignition Partners, Revolution, Sozo Ventures, and Voyager Capital, Carbon Robotics is driving innovation.
As a no-nonsense team with a bias for action, we take pride in executing our ideas. Whether it's designing transformative technology or visiting farms to ensure our products are reliable and safe, we do whatever it takes to deliver for our customers. 
Working here means tackling big problems with big impact. You'll find opportunities to grow professionally, solve complex challenges, and make meaningful contributions to a mission that matters. At Carbon Robotics, we trust our team to act independently and make practical, real-world decisions. 
Join us as we innovate, execute, and build the future of farming together.
YouTube | X | Instagram | LinkedIn | News
Technical Support Engineer
As a Technical Support Engineer, you'll be the face of Carbon Robotics as we deliver a high-quality, low friction, superior customer experience. As the first point of contact, you'll quickly triage the issue and assist the customer - relying on our knowledge base, your troubleshooting skills, and your teammates. Note, this is a 7x24 team, off-hours and/or one weekend shift will be required. 
Job Duties and Responsibilities Include
<ul>
<li>Serve as the first point of contact for inbound customer communications </li>
<li>Troubleshoot and resolve issues with Carbon Robotics products and systems</li>
<li>Gather appropriate diagnostic information</li>
<li>Meet established response expectations and ensure an exceptional customer experience</li>
<li>Provide assistance to Carbon Robotics Field Support Engineers and Customer Success personnel in the field</li>
<li>Contribute to internal and external documentation such as knowledge articles, process documentation, runbooks, and FAQs</li>
<li>Occasional travel may be required</li>
</ul>
Ideal Knowledge, Skills, and Abilities:
<ul>
<li>2+ years in remote/telephone customer-facing service and technical support</li>
<li>Creating tickets and managing customer communication and expectations </li>
<li>Ability to follow complex instructions both written and oral </li>
<li>Ability to read electrical circuit schematics</li>
<li>Solid relationship management, customer service and communication skills</li>
<li>Hands-on technical troubleshooting in Linux environment</li>
</ul>
Carbon Robotics follows equitable hiring practices. Flexibility in our hiring process allows hiring of talent at levels different from what are posted. The compensation range outlined is based on a target budgeted base salary. Individual base pay depends on various factors such as relevant experience and skill, Interview assessments and responsibility of role, job duties/requirements. Offers are determined using our equitable hiring practices. Carbon Robotics offers additional compensation in the form of benefits premiums, pre-IPO stock options and On Target Earning commissions for appropriate positions. Base pay ranges are reviewed each year. We are committed to the principle of pay equity – paying employees equitably for similar work.
Offers are dependent on someone experience and may be outside of the published range when appropriate. If your skills are above the posted range... Apply! We want to hear from you! Carbon Robotics' base salary pay range:$78,000—$90,000 USD
Why would you join Carbon Robotics?
Passion for building teams capable of solving uniquely interesting problems. Innovation while disrupting the market is what we do. Profiled in WSJ and Forbes, Carbon Robotics is poised to become the next billion dollar company in the rapidly growing worldwide Ag-Tech industry.
We offer competitive compensation and benefits to our full time US based* employees, including:
<ul>
<li>Competitive salaries</li>
<li>Pre-IPO Stock Options</li>
<li>Generous Benefits:
<ul>
<li>Fully-paid medical, dental, and vision insurance premiums for you and all dependents
<ul>
<li>Choice of PPO or HDHP/HSA</li>
<li>Virtual Care - Doctor on Demand</li>
<li>Employee Assistance Program</li>
</ul>
</li>
<li>Mental Health HRA</li>
<li>Restricted Healthcare Travel support</li>
<li>Menopause Support</li>
<li>Life Insurance</li>
<li>Long Term Disability</li>
<li>Flexible PTO</li>
<li>401(k) plan</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
</ul>
</li>
<li>Work Culture: Be a part of an inclusive and tight-knit company culture that values innovation and mission-driven success.</li>
</ul>
*Internationally based employees benefits varies &amp; Contractors are not eligible for Carbon Robotics Benefits or Stock
Carbon Robotics is building a culture of diversity and inclusion for all. We welcome everyone's voice and believe in open and transparent communication. We believe the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation to which we will build a truly unique environment.
We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including potential pregnancy, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability , HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
#talentacquisition #laserweeding #laserweeder #weedcontrol #agtech #agtechnology #farmtech #robotics #lasers #lasersandrobots #missiondriven #AI #startup #wearehiring #computervision #machinelearning #carbonrobotics

<h3>Job Description</h3>
Job DescriptionAbout 3E:We are a mission-driven company with the purpose to enable a safer, more sustainable world! 3E provides a comprehensive suite of data, analytics, and software solutions for enabling and improving workplace &amp; chemical safety, product stewardship, supply chain management and sustainability. With over 35 years of experience, and 15 locations across North America, Europe, and Asia, 3E helps more than 5,000 customers in various sectors to achieve safety, sustainability, and speed to market. Are you ready to shape the future? Come join us!&nbsp; At 3E, we are committed to creating a safer, more sustainable world—and technology is key to delivering that mission. As a Senior Technical Support Engineer, you’ll combine hands-on technical expertise with a proactive, ownership-driven mindset. This is not a reactive help desk role—you’ll be the go-to owner of the Bethesda office’s technical environment, responsible for solving problems, improving systems, and elevating the support experience across the business. You’ll work as part of our global IT support team while independently managing the local office’s systems, hardware, and end-user support. We’re looking for someone who thrives on accountability, brings depth in tools like Microsoft Intune and JAMF, and actively explores how AI and automation can improve support operations. This role is hybrid, with a minimum of three days per week required onsite in our Bethesda, MD office. This role is ideal for someone who doesn’t wait for direction—they see an issue, fix it, and leave it better than they found it.What You'll Do
<ul>
<li>Executive Support: Provide high-touch, responsive technical assistance to 3E’s Executive Leadership Team, handling high-priority issues with urgency and discretion.</li>
<li>Technical Troubleshooting: Resolve complex IT issues across hardware, software, networks, and user access, especially within Microsoft 365, Intune, and JAMF environments.</li>
<li>Autonomous Ownership: Independently manage the full lifecycle of tickets and ensure operational continuity in the Bethesda office without needing micromanagement.</li>
<li>Onboarding &amp; Device Management: Lead onboarding processes for U.S. hires and ensure seamless device setup and deployment using tools like Intune and JAMF.</li>
<li>AI &amp; Automation: Identify and implement automation opportunities to streamline support and reduce repetitive tasks.</li>
<li>Security &amp; Compliance: Perform workstation vulnerability assessments and drive remediation in collaboration with security and IT stakeholders.</li>
<li>Documentation &amp; Process Improvement: Create clear, reusable documentation and proactively optimize workflows and knowledge bases.</li>
<li>Cross-Functional Collaboration: Partner with global IT teams and internal stakeholders to align support operations with broader technology strategies.</li>
<li>Mentorship &amp; Knowledge Sharing: Support junior team members and contribute to a culture of continuous learning.</li>
</ul>
What Makes You a Great Fit
<ul>
<li>Minimum 5 years in a senior technical support or systems engineering role.</li>
<li>Proven, hands-on experience with Microsoft Intune and Microsoft 365 (advanced troubleshooting &amp; configuration)</li>
<li>Strong troubleshooting and problem-solving skills across IT systems and devices.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work independently, manage competing priorities, and take ownership of outcomes.</li>
<li>Familiarity with AI or automation tools to enhance service desk operations is a plus.</li>
</ul>
What Success Looks Like
<ul>
<li>You own the environment and follow issues through to resolution—without needing constant direction.</li>
<li>You contribute new ideas and create improvements that outlast your tickets.</li>
<li>You are technically fluent in the tools we use and comfortable supporting both Mac and PC users.</li>
<li>You leave a positive net impact, freeing others up for strategic work—not adding to their workload.</li>
<li>You take initiative, leverage automation, and help 3E’s IT evolve for the future.</li>
</ul>
Pay Transparency:The anticipated salary range for this position is $75,000-$90,000 per year.&nbsp;The final offer will depend on several factors, including the successful candidate’s skills, depth of work experience, location, and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. Our US Benefits Include:Health, dental, and vision insuranceLife insurance and disability coverageGenerous PTO accrual and paid parental leave401(k) plan with company matchingEmployee assistance programVoluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness) Disclosures:3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. For applicants who would like to request accommodation please send an email to <a href="mailto:recruiting@hr.3eco.com" target="_blank">recruiting@hr.3eco.com</a> Visit us at <a href="https://www.3eco.com/&amp;nbsp" target="_blank">https://www.3eco.com/&amp;nbsp</a>; Follow us at <a href="https://www.linkedin.com/company/3e-safer-world/" target="_blank">https://www.linkedin.com/company/3e-safer-world/</a> Privacy Policy and Candidate Privacy Notice Agencies:&nbsp;3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means.&nbsp;
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior Technical Support Engineer

<h3>Job Description</h3>
Harvey Nash USA has been engaged to find a talented Technical Support Engineer for an enterprise Tech Client. 
 
Job Title: Technical Support Engineer
Location: Orlando, FL (hybrid)
Duration: 12+ Months Contract 
Hybrid/Remote: Hybrid
 
Note: This position requires to be onsite twice a week. Wednesdays and Thursdays are currently prominent but may change.
 
What you get to do in this role:
The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on ServiceNow Technologies. 
This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. 
This is a customer-facing role and therefore it requires strong interpersonal skills in addition to strong technical skills. 
The Technical Support Developer must be able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.
 
In order to be successful in this role, we need someone who has:
Demonstrated ability to troubleshoot difficult technical issues
Working knowledge of the components in a web applications stack
Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
Experience with relational databases (e.g. MySQL, Oracle)
Experience administering: Linux/Unix OR Microsoft Server
Excellent verbal and written communication skills
Works well in a team environment
Strong personal commitment to quality and customer service
Ability to understand and communicate complex technical systems
Proven ability to maintain a professional demeanor when handling complex user issues
 
Desired Skills
A fundamental understanding of ITSM, ITIL, or CMDB
Deep understanding of JavaScript.
Advanced MySQL or Oracle experience
Experience diagnosing performance degradation
Understanding of remote administration via SSH, SNMP, WMI, Powershell.
 
Education: 
The ideal candidate is a college graduate with a Computer Science degree or equivalent and has had a developer or database administrator role for more than 2 years. 
Strong interpersonal communication skills are essential.
 
Hiring Manager Notes:
Non-negotiable items that a candidate must have to be successful in this role?
Knowledge on Database, Object Oriented languages (java, JavaScript preferred) is must and having ServiceNow knowledge is a big plus in technical standpoint. Good to have experience in working with customers on the support side.
 
Backgrounds/skills can we be more flexible with that can be learned on the job?
ServiceNow, Linux knowledge is optional and can be learned on the job.
Degree in computer science is preferred but not mandatory if they have sufficient knowledge and experience on technical aspects.

<h3>Job Description</h3>
Job Description
At AST, we enhance the efficiency, productivity, and safety of flexible&nbsp;aseptic manufacturing processes&nbsp;for the worldwide Life Science Industry by offering innovative products, services, and solutions. Do you want to contribute to a shared vision and mission? Would you like to bring your unique talents to have a significant impact at a growing company? At AST we strive to build a workplace that enables every team member&nbsp;to meet and exceed their capabilities. We set our expectations high and provide the environment and resources necessary to bring out the very best. AST is proud of our team. Providing challenging and rewarding work, with opportunities for personal/professional development is our key to this longevity. AST is an equal opportunity employer. Compensation for onsite WA applicants is $80,000-$110,000 annually. All applicants are welcome to apply.&nbsp; Employee benefits include: Medical (HSA &amp; PPO), Dental, Vision, Long/Short term disability, HSA account with employer contribution, 401(K) (Traditional &amp; Roth options) with up to 5% company match, Education Assistance, Paid Time Off (PTO), Paid Holiday, and bonus potential. What will I be doing?&nbsp;&nbsp;
As a Technical Support Engineer at AST, you will be a member of the Service Engineering department. Some of your key responsibilities will include working directly with customer fielded equipment, automation programing, troubleshooting customer specific problems, supporting the Service Engineers in the field, performing experiments, machine testing and debug, and being a resource and support for our customers.&nbsp;&nbsp;
Responsibilities: &nbsp;
<ul>
<li>
Work directly with customers on their equipment to solve technical questions and challenges.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Efficiently and proactively resolve ongoing technical issues for customers, using good problem-solving skills to get to root issues, and escalate the tickets when appropriate.&nbsp;
</li>
</ul>
<ul>
<li>
Become a specialist in our product features and troubleshoot them through testing and collaboration with others.&nbsp;
</li>
</ul>
<ul>
<li>
Identify areas of improvement for our support ecosystem (ex. documentation, guides, open-source tools, etc.) and write clear, user-friendly documentation to aid our customers.
</li>
</ul>
<ul>
<li>
Work directly with the design teams and engineers to influence the product and support capabilities.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Contribute code where you see an opportunity/demand from ongoing bugs. &nbsp;
</li>
</ul>
<ul>
<li>
Amend/update operations and maintenance manuals in accordance with the designs and equipment.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Develop solutions and review technical decisions that have high impact, both internal and external, to AST.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Contribute to and have responsibility for the completion of assignments with broad customer relationship impacts.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Participate in the installation/startup/testing of machinery, electrical and controls installation and supervision at customer facilities. &nbsp;
</li>
</ul>
<ul>
<li>
Perform machine testing, experiments, and debug activities to ensure the products meet the requirements.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Execute factory acceptance testing with documented results.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Provide estimates for the hours required to accomplish tasks and execute tasks within the timelines/budgets with moderate oversight.&nbsp;
</li>
</ul>
<ul>
<li>
Maintain technical records, test results, and documentation in support of design and/or performance history.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Embrace AST's Process of Continuous Improvement across the organization.&nbsp;&nbsp;
</li>
</ul>
Qualifications:&nbsp;&nbsp;
• Bachelor’s degree in accredited electrical engineering or engineering curriculum with 2+ years of work experience. &nbsp;
• Experience with common industrial programming languages, HMI designs, industrial communications, smart machine, AI/machine learning, machine automation hardware/software, advanced sensory systems including machine vision.&nbsp;&nbsp;
• Ability to travel domestically and internationally around 25%, determined by company need.&nbsp;&nbsp;
• Understand industrial machinery specifications and standards.&nbsp;&nbsp;
• Knowledge of machine control system design and the testing environment with a strong electrical &amp; mechanical acumen.&nbsp;&nbsp;
• Skilled with computer software - Allen-Bradley PLC Platform, AutoCAD, MS Office (Word, Excel, PowerPoint).&nbsp;&nbsp;
• A strategic thinker who enjoys innovation, problem solving and pursuing the root cause. &nbsp;
• Self-motivated, energetic, and disciplined, with keen attention to detail.&nbsp;&nbsp;
• Character that complements AST's long-standing culture of high integrity throughout all areas of internal and external business activity.&nbsp;&nbsp;
Eligibility Requirements:&nbsp;&nbsp;
• Must be legally authorized to work in the United States.&nbsp;&nbsp;
• Must be willing to take and successfully pass a drug test.&nbsp;&nbsp;
AST is proud of our team. Providing challenging and rewarding work, with opportunities for personal/professional development is our key to this longevity. AST is an equal opportunity employer. This is a full-time position based in Tacoma. Compensation is competitive, including salary, bonus potential, health plan options, competitive 401K match, and paid time off.&nbsp;
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