field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
 Company Summary 
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
 Department Summary 
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
 Job Duties and Responsibilities What’s In It for You?
<ul>
<li>Career Growth: Many of our current operations leaders started in this role. Other technicians have moved into various departments within DISH to discover new challenges. Show grit and tenacity, and you’ll grow quickly within an organization committed to your success</li>
<li>Compensation Increases: Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase. Performance-based promotions include automatic 5% pay increases at Level 2 and 10% at Levels 3 and 4</li>
<li>Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses. In addition, AwardPerqs are allocated for high performance and can be redeemed at your discretion; award redemptions include flights, excursions, electronics, houseware and more</li>
<li>Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account</li>
<li>Workplace Variation: Get the best of both worlds in a role that allows for the opportunity to problem solve by yourself, collaborate with fellow technicians, and engage with loyal customers</li>
<li>Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans</li>
<li>Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)</li>
<li>Continued Education: Tuition Reimbursement to support your career development</li>
<li>Tools Provided: DISH-supplied van, tools, and uniforms</li>
</ul>
What You’ll Be Doing:
As a Field Technician, you’ll represent DISH in customers' homes, simplifying their lives and introducing them to infinite smart home possibilities. Key responsibilities include:
<ul>
<li>Working independently while enjoying support and collaboration from team members</li>
<li>Managing your day to drive success while benefiting from the support of a large, competitive company</li>
<li>Building rapport and ensuring an excellent customer experience</li>
<li>Installing and servicing DISH products and smart home solutions</li>
<li>Educating customers on product usage and smart home benefits</li>
<li>Selling products and services with the intent to give our customers the best possible home entertainment experience</li>
<li>Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times</li>
</ul>
Our Training Program Offers You:
<ul>
<li>A process-based approach to effectively drive customer satisfaction</li>
<li>Best-in-class practices, designed and tested by our technicians</li>
<li>Knowledge of tool selection and proper use</li>
<li>Up-to-date information on modern Smart Home technology and techniques to share that knowledge with customers for sales and educational purposes</li>
</ul>
 Skills, Experience and Requirements Required Skills and Experience:
<ul>
<li>Customer Focus: Ability to build rapport quickly and ensure client satisfaction</li>
<li>Problem-Solving: A knack for solving complex issues for a diverse customer base</li>
<li>Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning</li>
<li>Adaptability: Comfortable working in an environment that appreciates agility and determination</li>
<li>Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs</li>
<li>Licensing: Valid driver’s license with a clean driving record</li>
<li>Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays</li>
</ul>
 Salary Ranges Compensation: $22.25/Hour Benefits 
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.&nbsp;
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.&nbsp;

Technical Support Engineer

<h3>Job Description</h3>
 Company Summary 
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
 Department Summary 
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
 Job Duties and Responsibilities What’s In It for You?
<ul>
<li>Career Growth: Many of our current operations leaders started in this role. Other technicians have moved into various departments within DISH to discover new challenges. Show grit and tenacity, and you’ll grow quickly within an organization committed to your success</li>
<li>Compensation Increases: Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase. Performance-based promotions include automatic 5% pay increases at Level 2 and 10% at Levels 3 and 4</li>
<li>Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses. In addition, AwardPerqs are allocated for high performance and can be redeemed at your discretion; award redemptions include flights, excursions, electronics, houseware and more</li>
<li>Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account</li>
<li>Workplace Variation: Get the best of both worlds in a role that allows for the opportunity to problem solve by yourself, collaborate with fellow technicians, and engage with loyal customers</li>
<li>Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans</li>
<li>Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)</li>
<li>Continued Education: Tuition Reimbursement to support your career development</li>
<li>Tools Provided: DISH-supplied van, tools, and uniforms</li>
</ul>
What You’ll Be Doing:
As a Field Technician, you’ll represent DISH in customers' homes, simplifying their lives and introducing them to infinite smart home possibilities. Key responsibilities include:
<ul>
<li>Working independently while enjoying support and collaboration from team members</li>
<li>Managing your day to drive success while benefiting from the support of a large, competitive company</li>
<li>Building rapport and ensuring an excellent customer experience</li>
<li>Installing and servicing DISH products and smart home solutions</li>
<li>Educating customers on product usage and smart home benefits</li>
<li>Selling products and services with the intent to give our customers the best possible home entertainment experience</li>
<li>Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times</li>
</ul>
Our Training Program Offers You:
<ul>
<li>A process-based approach to effectively drive customer satisfaction</li>
<li>Best-in-class practices, designed and tested by our technicians</li>
<li>Knowledge of tool selection and proper use</li>
<li>Up-to-date information on modern Smart Home technology and techniques to share that knowledge with customers for sales and educational purposes</li>
</ul>
 Skills, Experience and Requirements Required Skills and Experience:
<ul>
<li>Customer Focus: Ability to build rapport quickly and ensure client satisfaction</li>
<li>Problem-Solving: A knack for solving complex issues for a diverse customer base</li>
<li>Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning</li>
<li>Adaptability: Comfortable working in an environment that appreciates agility and determination</li>
<li>Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs</li>
<li>Licensing: Valid driver’s license with a clean driving record</li>
<li>Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays</li>
</ul>
 Salary Ranges Compensation: $19.25/Hour Benefits 
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
This will be posted for a minimum of 3 days or until the position is filled.

<h3>Job Description</h3>
 Company Summary 
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
 Department Summary 
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
 Job Duties and Responsibilities What’s In It for You?
<ul>
<li>Career Growth: Many of our current operations leaders started in this role. Other technicians have moved into various departments within DISH to discover new challenges. Show grit and tenacity, and you’ll grow quickly within an organization committed to your success</li>
<li>Compensation Increases: Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase. Performance-based promotions include automatic 5% pay increases at Level 2 and 10% at Levels 3 and 4</li>
<li>Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses. In addition, AwardPerqs are allocated for high performance and can be redeemed at your discretion; award redemptions include flights, excursions, electronics, houseware and more</li>
<li>Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account</li>
<li>Workplace Variation: Get the best of both worlds in a role that allows for the opportunity to problem solve by yourself, collaborate with fellow technicians, and engage with loyal customers</li>
<li>Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans</li>
<li>Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)</li>
<li>Continued Education: Tuition Reimbursement to support your career development</li>
<li>Tools Provided: DISH-supplied van, tools, and uniforms</li>
</ul>
What You’ll Be Doing:
As a Field Technician, you’ll represent DISH in customers' homes, simplifying their lives and introducing them to infinite smart home possibilities. Key responsibilities include:
<ul>
<li>Working independently while enjoying support and collaboration from team members</li>
<li>Managing your day to drive success while benefiting from the support of a large, competitive company</li>
<li>Building rapport and ensuring an excellent customer experience</li>
<li>Installing and servicing DISH products and smart home solutions</li>
<li>Educating customers on product usage and smart home benefits</li>
<li>Selling products and services with the intent to give our customers the best possible home entertainment experience</li>
<li>Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times</li>
</ul>
Our Training Program Offers You:
<ul>
<li>A process-based approach to effectively drive customer satisfaction</li>
<li>Best-in-class practices, designed and tested by our technicians</li>
<li>Knowledge of tool selection and proper use</li>
<li>Up-to-date information on modern Smart Home technology and techniques to share that knowledge with customers for sales and educational purposes</li>
</ul>
 Skills, Experience and Requirements Required Skills and Experience:
<ul>
<li>Customer Focus: Ability to build rapport quickly and ensure client satisfaction</li>
<li>Problem-Solving: A knack for solving complex issues for a diverse customer base</li>
<li>Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning</li>
<li>Adaptability: Comfortable working in an environment that appreciates agility and determination</li>
<li>Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs</li>
<li>Licensing: Valid driver’s license with a clean driving record</li>
<li>Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays</li>
</ul>
 Salary Ranges Compensation: $20.75/Hour Benefits 
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
This will be posted for a minimum of 3 days or until the position is filled.

<h3>Job Description</h3>
 Company Summary 
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
 Department Summary 
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
 Job Duties and Responsibilities What’s In It for You?
<ul>
<li>Career Growth: Many of our current operations leaders started in this role. Other technicians have moved into various departments within DISH to discover new challenges. Show grit and tenacity, and you’ll grow quickly within an organization committed to your success</li>
<li>Compensation Increases: Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase. Performance-based promotions include automatic 5% pay increases at Level 2 and 10% at Levels 3 and 4</li>
<li>Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses. In addition, AwardPerqs are allocated for high performance and can be redeemed at your discretion; award redemptions include flights, excursions, electronics, houseware and more</li>
<li>Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account</li>
<li>Workplace Variation: Get the best of both worlds in a role that allows for the opportunity to problem solve by yourself, collaborate with fellow technicians, and engage with loyal customers</li>
<li>Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans</li>
<li>Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)</li>
<li>Continued Education: Tuition Reimbursement to support your career development</li>
<li>Tools Provided: DISH-supplied van, tools, and uniforms</li>
</ul>
What You’ll Be Doing:
As a Field Technician, you’ll represent DISH in customers' homes, simplifying their lives and introducing them to infinite smart home possibilities. Key responsibilities include:
<ul>
<li>Working independently while enjoying support and collaboration from team members</li>
<li>Managing your day to drive success while benefiting from the support of a large, competitive company</li>
<li>Building rapport and ensuring an excellent customer experience</li>
<li>Installing and servicing DISH products and smart home solutions</li>
<li>Educating customers on product usage and smart home benefits</li>
<li>Selling products and services with the intent to give our customers the best possible home entertainment experience</li>
<li>Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times</li>
</ul>
Our Training Program Offers You:
<ul>
<li>A process-based approach to effectively drive customer satisfaction</li>
<li>Best-in-class practices, designed and tested by our technicians</li>
<li>Knowledge of tool selection and proper use</li>
<li>Up-to-date information on modern Smart Home technology and techniques to share that knowledge with customers for sales and educational purposes</li>
</ul>
 Skills, Experience and Requirements Required Skills and Experience:
<ul>
<li>Customer Focus: Ability to build rapport quickly and ensure client satisfaction</li>
<li>Problem-Solving: A knack for solving complex issues for a diverse customer base</li>
<li>Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning</li>
<li>Adaptability: Comfortable working in an environment that appreciates agility and determination</li>
<li>Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs</li>
<li>Licensing: Valid driver’s license with a clean driving record</li>
<li>Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays</li>
</ul>
 Salary Ranges Compensation: $16.25/Hour Benefits 
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
This will be posted for a minimum of 3 days or until the position is filled.

<h3>Job Description</h3>
 Company Summary 
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
 Department Summary 
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
 Job Duties and Responsibilities What’s In It for You?
<ul>
<li>Career Growth: Many of our current operations leaders started in this role. Other technicians have moved into various departments within DISH to discover new challenges. Show grit and tenacity, and you’ll grow quickly within an organization committed to your success</li>
<li>Compensation Increases: Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase. Performance-based promotions include automatic 5% pay increases at Level 2 and 10% at Levels 3 and 4</li>
<li>Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses. In addition, AwardPerqs are allocated for high performance and can be redeemed at your discretion; award redemptions include flights, excursions, electronics, houseware and more</li>
<li>Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account</li>
<li>Workplace Variation: Get the best of both worlds in a role that allows for the opportunity to problem solve by yourself, collaborate with fellow technicians, and engage with loyal customers</li>
<li>Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans</li>
<li>Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)</li>
<li>Continued Education: Tuition Reimbursement to support your career development</li>
<li>Tools Provided: DISH-supplied van, tools, and uniforms</li>
</ul>
What You’ll Be Doing:
As a Field Technician, you’ll represent DISH in customers' homes, simplifying their lives and introducing them to infinite smart home possibilities. Key responsibilities include:
<ul>
<li>Working independently while enjoying support and collaboration from team members</li>
<li>Managing your day to drive success while benefiting from the support of a large, competitive company</li>
<li>Building rapport and ensuring an excellent customer experience</li>
<li>Installing and servicing DISH products and smart home solutions</li>
<li>Educating customers on product usage and smart home benefits</li>
<li>Selling products and services with the intent to give our customers the best possible home entertainment experience</li>
<li>Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times</li>
</ul>
Our Training Program Offers You:
<ul>
<li>A process-based approach to effectively drive customer satisfaction</li>
<li>Best-in-class practices, designed and tested by our technicians</li>
<li>Knowledge of tool selection and proper use</li>
<li>Up-to-date information on modern Smart Home technology and techniques to share that knowledge with customers for sales and educational purposes</li>
</ul>
 Skills, Experience and Requirements Required Skills and Experience:
<ul>
<li>Customer Focus: Ability to build rapport quickly and ensure client satisfaction</li>
<li>Problem-Solving: A knack for solving complex issues for a diverse customer base</li>
<li>Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning</li>
<li>Adaptability: Comfortable working in an environment that appreciates agility and determination</li>
<li>Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs</li>
<li>Licensing: Valid driver’s license with a clean driving record</li>
<li>Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays</li>
</ul>
 Salary Ranges Compensation: $18.75/Hour Benefits 
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
This will be posted for a minimum of 3 days or until the position is filled.

<h3>Job Description</h3>
Job Description
Who We Are
HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 90+ locations, the HeadSpin Platform enables manual and automated app testing with a wide range of devices, including both screen and screenless devices, such as mobile phones, desktop browsers, media players, audio devices, and even automotive systems.
The Platform has an extensive on-prem and cloud-hosted device infrastructure that uses data science-driven performance and quality of experience analytics to collect over 100+ performance experience KPIs out of the box and provide performance analysis and monitoring across the engineering cycle. The Platform's advanced capabilities enable leading global enterprises to achieve an improved digital experience, faster triage, and cost efficiency.
About the Role:
We are seeking a skilled and motivated Technical Support Engineer to join our dynamic team. As a Technical Support Engineer, you will be responsible for providing excellent technical assistance and support to our customers. You will play a critical role in troubleshooting and resolving complex technical issues related to the HeadSpin platform. This is an exciting opportunity to contribute to the success of our customers and collaborate closely with our development and product teams. If you are currently in a technical support role at a B2B SaaS company, this is perfect for you!
What You’ll Do:
· Provide prompt and courteous Tier I technical support to customers via various channels, including phone, email, and chat
· Diagnose and resolve complex hardware and software-related issues reported by customers, following standard operating procedures and utilizing available resources.
· Escalate complex technical problems to the appropriate Tier II or III support teams while maintaining ownership of the customer's case until resolution.
· Provide timely and proactive communication to customers regarding the status of their technical inquiries and escalations.
· Educate customers on software functionality, features, and best practices to optimize their usage and enhance their overall experience
Requirements
What You’ll Need:
· 1-2 years of experience
· Proven experience in a technical support role, preferably in a SaaS-based or software development environment.
· Strong knowledge of mobile applications, mobile operating systems (iOS, Android), and mobile testing concepts.
· Excellent problem-solving and analytical skills with a strong attention to detail.
· Exceptional communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
· Ability to thrive in a fast-paced, dynamic startup environment and manage multiple priorities effectively.
· Self-motivated and proactive attitude with a passion for customer success
Nice to Haves:
1. Experience with testing tools, frameworks, and automation technologies.
2. Prior experience working with mobile device emulators, simulators, or physical devices.
3. Knowledge of programming languages such as Python, Java, or JavaScript.
4. Familiarity with networking concepts

Technical Support Engineer - HeadSpin

<h3>Job Description</h3>
Job DescriptionCompany Description 
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
In the United States, the world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
Job Description 
• Actively engaged with suppliers and supply chains • Able to analyze supplier capacity and supplier investment requests • Ability to accurately assess supplier weaknesses and provide solutions • Monitor high risk supplier development issues to prevent crisis at our operations • Drive and develop supplier problem solving techniques for identified supplier fault issues • Fix and develop supplier production systems and processes • Drive supplier operational excellence • Set focused priorities to reach objectives Competence required for the position: • Problem Solving • Lean Manufacturing •Act with strong sense of urgency and commitment • Able to handle uncertainty and the unexpected • Able to handle unfamiliar tasks, using previous experiences • Ability to multitask and manage workload efficiently and effectively • Ability to drive sense of urgency to suppliers focused on information, communication, and results. Provide direct &amp; actionable feedback • Be customer focused • Provide timely information for accurate decisions • Able to create trustful relations and face reality, surface problems and support finding solutions • Strong collaboration and leadership skills • Able to execute in a complex regional organization • Anticipate bottlenecks, explore contingencies, and provide solutions &nbsp;
Qualifications 
• Bachelor degree required. Major in engineering or business management or supply chain management preferred • Supply chain (quality and development) and/or production experience • Preferably experience from the automotive or heavy commercial truck industry in supplier quality and capacity, manufacturing engineering, supplier development or crisis management • Strong problem solving, communication and teamwork skills • Strong accountability and project management for tasks without close supervision • Ability to prioritize tasks in a fast-paced environment • Customer focused mindset, dedicated to meet external and internal customer expectations • Desire to work in a collaborative team towards a common purpose • Strong integrity and creativity • Flexibility and preparedness to travel with short notice
 Additional Information 
<ul>
<li>All your information will be kept confidential according to EEO guidelines.</li>
</ul>

Supplier Technical Support Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
Electric Machinery Company, a division of WEG Electric Corp.
Minneapolis, Minnesota 
 
Position: Technical Support Service Engineer 
Department: Engineered Services Department
 
Primary Objective of Position:
The Technical Support Service Engineer is responsible for providing technical support related to motors, generators, controls, software, and related WEG products; helps to ensure the smooth operation of shipped product and systems; creates and processes warranty claims and drives preventative actions. 
 
Major Areas of Accountability:
<ul>
<li>Provides technical support to customers, interfacing with the engineering, commercial, and quality teams as-necessary</li>
<li>Resolves service requests and promotes strong customer relationships. </li>
<li>Analyzes field data, recommends corrective action, and writes and edits service reports related to warranty work.</li>
<li>Creates and processes warranty claims.</li>
<li>Organizes and coordinates; inspection, analysis, and disposition of returned equipment, parts, and material.</li>
<li>Liaison between the sales force, customers, users, and factory; providing technical information and assistance to sales offices, customers, and users.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>Four (4) B.S. degree in Electrical, Industrial, or Mechanical Engineering.</li>
<li>Proficient in Microsoft Office; Word, Excel, PowerPoint, Project, Outlook and SAP (preferred).</li>
<li>Demonstrated sense of urgency to affect timely response and resolution to customer requests.</li>
<li>Strong interpersonal skills, and ability to connect with internal and external customers.</li>
<li>Effective communication (written and verbal) with internal and external customers.</li>
<li>Demonstrated ability to effectively deal with difficult internal and external customers.</li>
<li>Demonstrated project management skills, including direction of technical and non-technical staff, and customers.</li>
<li>Ability to make recommendations regarding job methods.</li>
<li>Ability to prioritize workload and shift work activities; to meet business needs and department goals.</li>
<li>Demonstrated capability for social interface; internal and external customers as required, achieving customer satisfaction excellence.</li>
</ul>
Physical Requirements:
<ul>
<li>Physical ability to travel freely within manufacturing and office facilities; climbing stairs and ladders, scaffolding or catwalks to service machinery.</li>
<li>Ability and willingness to wear fall protection equipment.</li>
<li>Physical ability to travel via public, commercial or personal transportation.</li>
<li>Must possess an insurable driver’s license and a valid Passport.</li>
</ul>
Salary:
 $65,000 to $80,000
 
Company cannot provide sponsorship for this position
Please, no agencies
Requirements:

Technical Support Service Engineer

<h3>Job Description</h3>
Job Description
XOPS is a fast-growing startup building the future of observability and automation for IT operations. Our platform unifies complex system data to deliver visibility, control, and intelligent workflows across the enterprise, empowering IT teams to manage the entire employee technology lifecycle with precision. As industries embrace AI to automate cars, rockets, and even farming, IT operations remain stuck in the past, reliant on spreadsheets and manual processes. We believe it is time for a change.
At XOPS, we are pioneering autonomous IT operations, freeing teams from tedious tasks and elevating them into strategic leadership roles. Our mission is to drive operational excellence, financial stewardship, and security across the enterprise, while transforming the employee experience. We are just getting started, and we are looking for exceptional teammates to help shape the future. 
Job Summary:
As a Senior Technical Support Engineer, you will be the go-to expert for our customers, resolving technical issues and ensuring their success with our platform. You will collaborate closely with the product, QA, and engineering teams, providing critical feedback and working on automation projects to enhance our operational efficiency. This role is ideal for someone who thrives in a fast-paced environment and is eager to tackle complex problems.
Key Responsibilities:
- Provide timely and professional technical support to Fortune 500 customers through various channels (email, phone, and live chat).
- Troubleshoot and resolve customer issues, collaborating with engineering as needed for escalated cases.
- Participate in quality assurance (QA) processes, including testing new product features, identifying bugs, and contributing to product improvements.
- Lead and contribute to customer operations automation initiatives to streamline support workflows and improve operational efficiency.
- Document support processes, known issues, and solutions to enhance the internal knowledge base and customer self-service resources.
- Collaborate with cross-functional teams, including product management, development, and customer success, to ensure customer satisfaction and platform stability.
- Stay current with product features, industry trends, and best practices in cloud technologies and SaaS support.
- Participate in scheduled on-call rotations to ensure prompt resolution of critical issues during off-hours.
Requirements
Qualifications:
- Strong technical aptitude with a proven ability to learn new technologies quickly.
- Excellent written and verbal communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
- Previous experience in a technical support, QA, or related role is preferred.
- Familiarity with serverless architectures, APIs, AWS, SQL, GraphQL, Node.js, and Python.
- Experience with troubleshooting, interpreting system logs, and scripting.
- Ability to work in a fast-paced environment, managing multiple priorities with minimal supervision.
- A customer-first mindset with a strong focus on delivering high-quality support.
- Problem-solving and analytical skills with a proactive approach to identifying potential issues before they impact customers.
- Experience with enterprise-grade applications, including scalability and integration with legacy systems.
Preferred Qualifications:
- Experience supporting enterprise customers, particularly within the Fortune 500.
- Familiarity with automation tools and techniques for optimizing customer support operations.
- Understanding of multi-tenancy, subscription models, and SaaS-specific performance considerations.
- Previous experience with monitoring tools and logging frameworks (e.g., CloudWatch, Kibana, NewRelic, Sentry).
- Experience with all phases of software testing including test planning, functional testing, and regression testing.
- Experience testing all layers of a web application, including front-end, service layer, and back-end testing.
- Experience with Docusaurus, GitHub, and other relevant tools for documentation and code management.
- Experience of working with third-party REST APIs at scale (request throttling, batch processing etc)
- Familiarity with support tools and ticketing systems (e.g., DevRev, Zendesk, Jira, ServiceNow).
- IT industry background preferred.
For this role, in the SF Bay Area the estimated base salary range is between $153,000 - $187,000 USD. In Texas, the estimated base salary range is between $136,000 - $167,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. 
Benefits
<ul>
<li>Competitive Compensation: Salary, Equity, and 401K</li>
<li>Comprehensive Vision, Dental, and Healthcare plans</li>
<li>Discretionary Time off Policy (If you need time off, take time off!)</li>
<li>11 Company-paid Holidays</li>
<li>Hybrid Work Policy - 3 days in office/2 days remote</li>
<li>A chance to be part of a rapidly growing startup and make a real impact! </li>
</ul>

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