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<h3>Job Description</h3>
Job Description
 Want to Work from Home and Help People Every Day? 
 
We’re on the lookout for warm, helpful folks to join our team as Remote Customer Service Representatives ! If you love chatting with people and want a job that fits your life, this one’s for you. 
 
 What You'll Be Doing: 
<ul>
<li>
Answering calls from awesome customers and donors 
</li>
<li>
Logging info accurately 
</li>
<li>
Helping people feel heard and supported 
</li>
</ul>
 Requirements
 You Should Have: 
<ul>
<li>
High school diploma or GED 
</li>
<li>
Clear, confident communication skills 
</li>
<li>
Basic computer know-how 
</li>
<li>
Flexibility to work at least 15 hours a week 
</li>
</ul>
 Tech Stuff You’ll Need: 
<ul>
<li>
 Windows 11 PC (no Macs or Chromebooks) 
</li>
<li>
 16 GB RAM 
</li>
<li>
 Dual monitors (you can get these later) 
</li>
<li>
 USB noise-canceling headset (not required yet) 
</li>
<li>
 Hardwired internet (not required yet) 
</li>
</ul>
 Benefits
 What We Offer: 
<ul>
<li>
$12–$15/hr starting 
</li>
<li>
Growth potential through performance 
</li>
<li>
Work-from-home convenience 
</li>
<li>
A collaborative and supportive remote culture 
</li>
</ul>

Customer Support Specialist 1

<h3>Job Description</h3>
Job Description
Primary Purpose: Provide client support and technical issue resolution via remote access software tools, email, phone, and messaging
Major Tasks and Responsibilities:
1) Provide support to assigned customers using Car-Part software and services, including related third-party applications.
2) Install, update, and configure Car-part on-premise software on customer computers.
3) Provide light training on proprietary software as required for assigned customers.
4) Participate in the resolution of cases and projects outside of assigned customers when available. (Volunteering for Cases and/or Projects)
5) Communicate technical knowledge regarding troubleshooting techniques with the team.
6) Document all support and installation activities in the CRM system per team procedures.
7) Document time spent on weekly activities using company time tracking tools.
8) Communicate effectively with management, coworkers, external customers, always keeping manager informed of any issues and potential problems.
9) Attend team meetings and contribute feedback on issues encountered.
10) Take initiative to learn and expand role.
11) Take initiative to share knowledge and assist others when ever applicable.
12) Perform other tasks and have such other responsibilities as assigned by Car-Part from time to time
Essential Knowledge and Skills Requirements: 
<ul>
<li>Excellent PC and networking troubleshooting skills</li>
<li>Auto-recycling industry/salvage yard knowledge</li>
<li>Ability to multi-task</li>
<li>Some experience with hardware and software issues on most Microsoft Windows Operating Systems.</li>
<li>Some experience with MS Office, including Outlook Express and Outlook</li>
<li>Self motivated, detail-oriented, and organized</li>
<li>Must be proactive and have excellent follow up skills with the ability to prioritize and possess the ability to work autonomously</li>
<li>Strong verbal and written communication and interpersonal skills</li>
<li>Patience required with customers not familiar with PCs</li>
<li>High-speed internet (cable or telephone)</li>
</ul>
Non-Essential but Valued Skills and Experience:
<ul>
<li>Knowledge of salvage yard operations preferred </li>
<li>General automotive knowledge</li>
<li>Some experience with serial communication networks</li>
<li>Some experience with terminals, modem and printers</li>
<li>Experience in a Technical Support Call Center</li>
<li>Spanish Speaking</li>
<li>A+ certified</li>
<li>MSCE certified</li>
</ul>
Job Related Physical Requirements
<ul>
<li>Speaking: High – Moderate – Low</li>
<li>Sitting: High – Moderate – Low</li>
<li>Walking: High – Moderate – Low</li>
<li>Lifting: High – Moderate – Low</li>
<li>Standing: High – Moderate – Low</li>
<li>Hearing: High – Moderate – Low</li>
<li>Climbing: High – Moderate – Low</li>
<li>Hand Dexterity: High – Moderate – Low</li>
<li>Visual Acuity: High – Moderate – Low</li>
</ul>
Job Related Mental Requirements
<ul>
<li>Remembering: High – Moderate – Low</li>
<li>Reading: High – Moderate – Low</li>
<li>Analyzing: High – Moderate – Low</li>
<li>Problem Solving: High – Moderate – Low</li>
</ul>
Company DescriptionVoted #1 "Cincinnati Top Workplaces" in 2024 &amp; 2025 &amp; "Best Places To Work In Kentucky" winner in 2021, 2022, 2023, 2024 &amp; 2025. Car-Part.com is a Blue Ribbon Small Business Award Winning IT Company located in Ft. Wright, KY. We are a leading provider of software and web solutions for auto recyclers in areas such as inventory searching, web design and hosting, promotion, inventory management, and email services. Our products provide auto recyclers with a comprehensive product suite, which assists them in making their inventory available to all potential buyers including body shops, insurance adjusters, core buyers, and retail customers. Car-Part.com provides outstanding customer support while helping recyclers make it easy for their customers to find the best part based on condition, location, availability, brand, and price. Car-Part.com employees enjoy a great culture, competitive salaries, performance-based bonuses, 401K matching, workplace flexibility, free parking and a casual dress code in a unique software development atmosphere. For full time employees, health care benefits are also available. If you are interested in being part of a high-energy, innovative company, we invite you to submit your resume and explore the opportunities that we have to offer. Be sure to include your salary requirements when applying for this position. 
<h3>Company Description</h3>
Voted #1 "Cincinnati Top Workplaces" in 2024 &amp; 2025 &amp; "Best Places To Work In Kentucky" winner in 2021, 2022, 2023, 2024 &amp; 2025. \r\n\r\nCar-Part.com is a Blue Ribbon Small Business Award Winning IT Company located in Ft. Wright, KY. We are a leading provider of software and web solutions for auto recyclers in areas such as inventory searching, web design and hosting, promotion, inventory management, and email services. Our products provide auto recyclers with a comprehensive product suite, which assists them in making their inventory available to all potential buyers including body shops, insurance adjusters, core buyers, and retail customers. Car-Part.com provides outstanding customer support while helping recyclers make it easy for their customers to find the best part based on condition, location, availability, brand, and price.\r\n\r\nCar-Part.com employees enjoy a great culture, competitive salaries, performance-based bonuses, 401K matching, workplace flexibility, free parking and a casual dress code in a unique software development atmosphere. For full time employees, health care benefits are also available. If you are interested in being part of a high-energy, innovative company, we invite you to submit your resume and explore the opportunities that we have to offer. Be sure to include your salary requirements when applying for this position.

Software Support Specialist (Remote)

<h3>Job Description</h3>
Job Description
Who We Are:
Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace &amp; defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.
The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:
What You will Do:
<ul>
<li>Carries out procurement processes, standards, and operational plans, including RFPs, negotiation preparations, and cost analysis</li>
<li>Responds to client inquiries about order status, changes, or cancellations to ensure customer satisfaction</li>
<li>Carries out Procurement processes, standards, and operational plans, including RFPs, negotiation preparations, and cost analysis</li>
<li>Responds to value stream inquiries about order status, changes, or cancellations to ensure customer satisfaction</li>
<li>Prepares purchase orders, approves payments, and negotiates prices to ensure the procurement process goes smoothly, under general guidance</li>
<li>Compiles price proposals, financial reports, and other data and information to provide input on reasonable prices</li>
<li>Prepares request for proposals (RFP) and bid packages to take on new accounts</li>
<li>Contacts suppliers to schedule or expedite deliveries to ensure resolution of problems such as shortages and missed or late deliveries</li>
<li>Responsible for all aspects of the relationship with a specific supplier within a commodity</li>
<li>Directs and manages all schedules, and purchase orders for the value stream account or the product family</li>
<li>Ensures product is delivered on time, meets quality standards, and at the right cost</li>
<li>Perform delivery assurance responsibilities</li>
<li>Develop and follow existing procedures, processes, and work instructions</li>
</ul>
How You Will Get Here:
<ul>
<li>4+ year degree in Business or related field, or equivalent experience</li>
<li>3+ years' experience as a Buyer</li>
<li>Excellent Microsoft Office Suite skills</li>
<li>Exposure to ERP systems, SAP preferred</li>
<li>Quick learner with aptitude to learn more and drive change</li>
<li>Experience in working in a cross-functional team</li>
<li>Self-motivated, disciplined, communicative, and organized</li>
<li>Excellent verbal and written communication skills</li>
<li>Great interpersonal and networking skills</li>
</ul>
Pay Range: $65,000 – $71,000 a year
Work Requirements: This position is classified as Remote within the United States.
Citizenship requirement: Due to the nature of this role, proof of US Citizenship is required upon hire.
Travel requirements: Due to the nature of the work, 0% of travel is required
Job Type: Full-time
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Referral program</li>
<li>Vision insurance</li>
</ul>
Company DescriptionWe are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 28 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000+ extraordinary employees who make the impossible possible every day. Quest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace &amp; Defense, Auto 
<h3>Company Description</h3>
We are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 28 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000+ extraordinary employees who make the impossible possible every day. \r\n\r\nQuest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace &amp; Defense, Auto

Procurement Support Specialist (Remote)

<h3>Job Description</h3>
Job Description
We are looking for a Remote Chat Support Specialist to assist customers through live chat on our website and e-commerce channels. You’ll answer product questions, help resolve basic order issues, and deliver clear, professional support to our customers in real time.
Key Responsibilities
<ul>
<li>
Respond promptly to customer inquiries via live chat
</li>
<li>
Assist with product information, order status, and site navigation
</li>
<li>
Record and categorize customer inquiries in the support system
</li>
<li>
Escalate complex issues to the appropriate department
</li>
<li>
Maintain a friendly and professional tone in all communications
</li>
<li>
Support team performance goals through consistent engagement
</li>
</ul>
Qualifications
<ul>
<li>
1+ year of experience in customer service or chat support
</li>
<li>
Strong written communication and multitasking abilities
</li>
<li>
Familiarity with platforms like Gorgias, Zendesk, or Shopify is a plus
</li>
<li>
Ability to work independently and follow scripted workflows
</li>
<li>
Interest in health, fitness, or supplements is helpful but not required
</li>
</ul>
Benefits
<ul>
<li>
Health and Vision Insurance
</li>
<li>
PTO and Company Holidays
</li>
<li>
Product Discounts
</li>
<li>
Supportive team environment
</li>
</ul>

Remote Chat Support Specialist

<h3>Job Description</h3>
Job Description
About the Opportunity:
Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.
We are looking for an Remote Customer Support Specialist to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!
How you will make an impact:
<ul>
<li>
Respond to inbound calls from existing customers
</li>
<li>
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
</li>
<li>
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
</li>
<li>
Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation
</li>
</ul>
Compensation and perks:
<ul>
<li>
Hourly wage: $18.00 - 21.00
</li>
<li>
We will pay for your P&amp;C license (expected within 60 days after starting)
</li>
<li>
Medical, dental, vision insurance, 401K match
</li>
<li>
Ability to work remotely (we provide work equipment)
</li>
<li>
Ongoing training and mentorship from our leadership team
</li>
<li>
An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them
</li>
</ul>
Schedule:
<ul>
<li>
Monday, Tuesday, Friday, Saturday: 10:30am - 9pm ET
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Remote Customer Support Specialist (P&C)

<h3>Job Description</h3>
Job Description
Job Title: Remote Customer Service Specialist&nbsp; Company: ForgeFit&nbsp; Location: Remote (U.S. Based)&nbsp; Employment Type: Full-Time&nbsp;
About ForgeFit&nbsp;
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.&nbsp;
About the Role&nbsp;
As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.&nbsp;
What You’ll Do&nbsp;
<ul>
<li>Respond to customer inquiries via phone, email, and chat with professionalism and care&nbsp;</li>
<li>Help customers with orders, shipping questions, product details, and troubleshooting&nbsp;</li>
<li>Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams&nbsp;</li>
<li>Keep accurate records of customer interactions using CRM&nbsp;</li>
<li>Proactively follow up on customer needs and ensure satisfaction&nbsp;</li>
<li>Maintain up-to-date knowledge of ForgeFit’s product lines and service policies&nbsp;</li>
</ul>
What We’re Looking For&nbsp;
<ul>
<li>1+ years of experience in a customer service, support, or client-facing role&nbsp;</li>
<li>Strong communication and problem-solving skills&nbsp;</li>
<li>Ability to stay organized and manage multiple priorities&nbsp;</li>
<li>Comfortable using CRM or support tools&nbsp;</li>
<li>A positive attitude and genuine desire to help others&nbsp;</li>
<li>Interest in fitness or familiarity with gym equipment is a plus&nbsp;</li>
</ul>
What We Offer&nbsp;
<ul>
<li>Competitive hourly pay based on experience&nbsp;</li>
<li>Comprehensive benefits including health, dental, vision, 401k, and paid time off&nbsp;</li>
<li>100% remote work with a collaborative and supportive team&nbsp;</li>
<li>Ongoing training and opportunities for career growth&nbsp;</li>
<li>The chance to support a brand that makes a real impact in the fitness world&nbsp;</li>
</ul>
Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.&nbsp;
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Remote Customer Service Specialist

<h3>Job Description</h3>
Job Description
Job Title: Remote Customer Service Specialist&nbsp; Company: ForgeFit&nbsp; Location: Remote (U.S. Based)&nbsp; Employment Type: Full-Time&nbsp;
About ForgeFit&nbsp;
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.&nbsp;
About the Role&nbsp;
As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.&nbsp;
What You’ll Do&nbsp;
<ul>
<li>Respond to customer inquiries via phone, email, and chat with professionalism and care&nbsp;</li>
<li>Help customers with orders, shipping questions, product details, and troubleshooting&nbsp;</li>
<li>Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams&nbsp;</li>
<li>Keep accurate records of customer interactions using CRM&nbsp;</li>
<li>Proactively follow up on customer needs and ensure satisfaction&nbsp;</li>
<li>Maintain up-to-date knowledge of ForgeFit’s product lines and service policies&nbsp;</li>
</ul>
What We’re Looking For&nbsp;
<ul>
<li>1+ years of experience in a customer service, support, or client-facing role&nbsp;</li>
<li>Strong communication and problem-solving skills&nbsp;</li>
<li>Ability to stay organized and manage multiple priorities&nbsp;</li>
<li>Comfortable using CRM or support tools&nbsp;</li>
<li>A positive attitude and genuine desire to help others&nbsp;</li>
<li>Interest in fitness or familiarity with gym equipment is a plus&nbsp;</li>
</ul>
What We Offer&nbsp;
<ul>
<li>Competitive hourly pay based on experience&nbsp;</li>
<li>Comprehensive benefits including health, dental, vision, 401k, and paid time off&nbsp;</li>
<li>100% remote work with a collaborative and supportive team&nbsp;</li>
<li>Ongoing training and opportunities for career growth&nbsp;</li>
<li>The chance to support a brand that makes a real impact in the fitness world&nbsp;</li>
</ul>
Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.&nbsp;
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<h3>Job Description</h3>
Job Description
Job Title: Remote Customer Service Specialist&nbsp; Company: ForgeFit&nbsp; Location: Remote (U.S. Based)&nbsp; Employment Type: Full-Time&nbsp;
About ForgeFit&nbsp;
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.&nbsp;
About the Role&nbsp;
As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.&nbsp;
What You’ll Do&nbsp;
<ul>
<li>Respond to customer inquiries via phone, email, and chat with professionalism and care&nbsp;</li>
<li>Help customers with orders, shipping questions, product details, and troubleshooting&nbsp;</li>
<li>Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams&nbsp;</li>
<li>Keep accurate records of customer interactions using CRM&nbsp;</li>
<li>Proactively follow up on customer needs and ensure satisfaction&nbsp;</li>
<li>Maintain up-to-date knowledge of ForgeFit’s product lines and service policies&nbsp;</li>
</ul>
What We’re Looking For&nbsp;
<ul>
<li>1+ years of experience in a customer service, support, or client-facing role&nbsp;</li>
<li>Strong communication and problem-solving skills&nbsp;</li>
<li>Ability to stay organized and manage multiple priorities&nbsp;</li>
<li>Comfortable using CRM or support tools&nbsp;</li>
<li>A positive attitude and genuine desire to help others&nbsp;</li>
<li>Interest in fitness or familiarity with gym equipment is a plus&nbsp;</li>
</ul>
What We Offer&nbsp;
<ul>
<li>Competitive hourly pay based on experience&nbsp;</li>
<li>Comprehensive benefits including health, dental, vision, 401k, and paid time off&nbsp;</li>
<li>100% remote work with a collaborative and supportive team&nbsp;</li>
<li>Ongoing training and opportunities for career growth&nbsp;</li>
<li>The chance to support a brand that makes a real impact in the fitness world&nbsp;</li>
</ul>
Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together.&nbsp;
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