field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionHiring Location
This is a remote position. We are accepting applications from candidates in the following locations for this exciting opportunity:
<ul>
<li>USA: Arizona, Connecticut, Florida, Illinois, Maryland, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas and Utah</li>
<li>Canada: Ontario, Quebec</li>
</ul>
About Phorest 
Phorest powers 11,000 hair and beauty salons using our software across the globe. Our aim is to capture 25% of the market globally – that’s one million salons and a billion-dollar company.
We are growing and would like to add a new member to our team. You will join a group of highly motivated individuals, to help us grow Phorest faster. 
The Opportunity 
As an Onboarding Specialist, you'll play a crucial role in shaping the first impressions and long-term success of our clients. You'll guide new customers through their initial setup, ensuring they harness the full potential of our software and become thriving Phorest advocates. This position offers a dynamic work environment in a fun and supportive team environment. 
What You'll Do
<ul>
<li>
Manage accounts monthly across the full onboarding customer journey; the expected total will likely not exceed 20 accounts per month, but you will need to be flexible based on team needs.
</li>
<li>
Build value for salons quickly and effectively, including orchestrating their onboarding journey, education through Phorest Academy and/or ILT’s, and working with the salon owner or key staff to plan for a successful long-term relationship with Phorest.
</li>
<li>
Ensure the salons are fully adopted to the software and the features made available to them dependent on their package. Including Phorest Pay, Online Store, and Online Reputation. 
</li>
<li>
Work with the sales team to support successful onboarding and provide "Graduation" calls to each salon owner to demonstrate the value they are getting from Phorest before they progress to the Grow team
</li>
<li>
Forecast your month with your Team Lead. You will be responsible for getting your forecasted accounts live within the month
</li>
</ul>
Who You Are
<ul>
<li>
3-5 years of professional experience in a client-facing role
</li>
<li>
Experience in the salon industry, experience with scheduling software, and familiarity with Gainsight and is a plus
</li>
<li>
Amazing organization and prioritization skills, you are great at juggling multiple work streams
</li>
<li>
Customer-focus
</li>
<li>
You ask incisive questions and are comfortable discussing complex customer requirements
</li>
<li>
You are proactive in how you communicate and responsive to incoming requests
</li>
<li>
Strong empathy, resilience, and emotional intelligence
</li>
<li>
Ownership of the point of escalation - you provide clients with action-based solutions 
</li>
<li>
A competitive streak - you like to set goals for yourself and exceed them.
</li>
</ul>
Benefits
????Phorest currently offers a range of fully employer-paid benefits including Medical, Dental, Life, AD&amp;D, Short Term Disability, an EAP, and wellness perks. 
????Employees also have access to optional extras, such as a 401(k) and a range of upgraded insurance options. 
????Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning.
????We like to have fun, build camaraderie through regular social events. 
????Phorest also encourages Employee Resource Groups, you will have the opportunity to join or champion a club, society, or group. 
Phorest is an equal opportunities employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Onboarding Specialist - North America

<h3>Job Description</h3>
Job Description
Now Hiring: Onboarding &amp; Retention Specialist Be the spark that makes every team member’s first day—and every day after—feel amazing!
At Greencroft Communities, we believe in more than just great care for our residents—we believe in creating a place where team members love to work, grow, and belong. That’s where you come in!
We’re looking for an energetic, personable, and people-loving Onboarding &amp; Retention Specialist to be the heartbeat of our new team member experience. In this role, you’ll roll out the red carpet for new hires, keep the momentum going with creative recognition programs, and make sure our team members always feel valued, supported, and connected.
What You’ll Do
<ul>
<li>
Be the friendly face and go-to guide for every new hire, from “welcome aboard” to “I love it here!”
</li>
<li>
Create an engaging, upbeat, and thorough onboarding process rooted in our One Team, One Mission culture and CROFT values.
</li>
<li>
Partner with our HR Director on team building and recognition initiatives that inspire positivity and teamwork.
</li>
<li>
Connect with team members across all shifts to make sure they feel heard, supported, and appreciated.
</li>
<li>
Gather feedback through surveys and stay interviews to keep improving the team member experience.
</li>
<li>
Launch fun and meaningful recognition and career growth opportunities that help people shine.
</li>
</ul>
What We’re Looking For
<ul>
<li>MUST have flexibility to work evenings and weekends as needed.</li>
<li>
A natural “people person” with exceptional communication skills (verbal &amp; written).
</li>
<li>
Someone organized, detail-oriented, and ready to keep things moving smoothly.
</li>
<li>
An upbeat, approachable professional who thrives on building relationships.
</li>
<li>
Associate or bachelor’s degree (bonus if you have HR or people-focused experience).
</li>
</ul>
Benefits:
<ul>
<li>Medical/Dental/Vision</li>
<li>Voluntary Life</li>
<li>403(b) with employer match</li>
<li>PTO program</li>
<li>Additional Benefits available</li>
</ul>
Why You’ll Love It Here
<ul>
<li>
You’ll be a key player in shaping an incredible workplace culture.
</li>
<li>
Work in a supportive, mission-driven community that values both residents and team members.
</li>
<li>
Enjoy opportunities to share ideas, innovate, and create programs that make work fun.
</li>
<li>
Be part of a team that truly lives out the values of care, respect, and teamwork every day.
</li>
</ul>
This is more than a job—it’s a chance to make a difference in people’s lives the moment they walk through our doors.
Ready to bring your energy, positivity, and people skills to Greencroft Communities? Apply today and help us make this the best place to work and grow!

Onboarding & Retention Specialist

<h3>Job Description</h3>
Job DescriptionJob Description 
Onboarding Specialist - Caregiver Success Requirements:
<ul>
<li>At least 18 years old.</li>
<li>1+ years of experience in recruiting, training, or onboarding roles, particularly within healthcare</li>
<li>Effective written and verbal communication skills.</li>
<li>Ability to listen attentively, follow instructions, and meet outlined goals.</li>
<li>Interest in talent development and training, with a preference for prior experience in training, especially in healthcare.</li>
<li>College degree preferred. A professional demeanor and strong moral compass are essential.</li>
<li>Successful completion of a federal background check.</li>
<li>Proficient in Microsoft Office, cell phone apps, internet use, and experience with home care software or ATS is a plus.</li>
</ul>
Onboarding Specialist - Caregiver Success Benefits:&nbsp;
<ul>
<li>Compensation: $23 - $27/hr&nbsp;(Non-Exempt)</li>
<li>Type: Full-Time</li>
<li>Schedule: Monday - Friday; 8:00 am-5 pm</li>
<li>On site in Irvine, CA&nbsp;&nbsp;</li>
<li>Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings</li>
<li>Generous PTO Plan (2 Week PTO) and encouragement to USE IT!</li>
<li>5-6 holiday&nbsp;&nbsp;</li>
<li>5 sick days&nbsp;&nbsp;</li>
<li>Grow &amp; Shine: Work alongside healthcare professionals who mentor and support your career growth.&nbsp;</li>
<li>Open Doors, Open Minds: Transparent leadership that listens and values your voice.&nbsp;</li>
<li>Feel the Love: Here, you’re not just an employee—you’re family.&nbsp;</li>
<li>Work-Life Bliss: Team outings, company events, and a commitment to putting you first.&nbsp;</li>
</ul>
About Us:&nbsp;
At Care Partners At Home, we believe in making a meaningful difference in the lives of our clients and their families by providing compassionate, reliable, and personalized care services. We are a trusted leader in the home care industry, dedicated to creating an environment where clients feel supported, caregivers feel valued, and our team members thrive.
Our mission is simple: to deliver exceptional care with heart. We pride ourselves on fostering a culture of collaboration, innovation, and professional growth. Whether it's empowering our caregivers, ensuring the highest standards of service for our clients, or supporting our team behind the scenes, we are united by our commitment to making care personal.
When you join Care Partners At Home, you're not just taking a job—you’re joining a family that values your talents, invests in your growth, and appreciates the work you do to make a real impact.
If you’re looking for a rewarding career where you can grow, feel supported, and truly make a difference, Care Partners At Home is the place for you!
Onboarding Specialist - Caregiver Success Essential Functions:
<ul>
<li>A dynamic and organized Onboarding Coordinator to lead 2–3 weekly orientations for new Personal Care Attendants, ensuring a welcoming and engaging experience.</li>
<li>This role manages half of the new hire pipeline, collaborates with recruiters and onboarding specialists to deliver high-quality orientation sessions, and ensures all necessary paperwork, licensure, and compliance requirements are met.</li>
<li>The ideal candidate will foster enthusiasm among new hires, build strong relationships, support cross-functional collaboration, and continuously refine onboarding best practices.</li>
<li>Additional responsibilities include supporting recruitment tasks and maintaining accurate personnel documentation.</li>
</ul>

Onboarding Specialist - Caregiver Success

<h3>Job Description</h3>
Job Description
Adecco is seeking Onboarding Support Specialists for immediate openings with our client in Kansas City, MO. Weekly pay starting at $18.50-$20.00 per hour and competitive benefits with options such as medical, dental, vision, and 401(k). Apply now! 
As an Onboarding Support Specialist, you will support clients through outbound and follow-up calls, assisting with recently submitted Medicare applications and providing clear, accurate information across various communication channels. This includes addressing questions, resolving issues, and ensuring clients feel confident and satisfied with their selected plans. Responsibilities include verifying application details, guiding clients through Medicare Advantage and Supplement options, conducting Health Risk Assessments (HRA), and introducing Value Based Care (VBC) when appropriate. The role involves navigating multiple systems, maintaining accurate documentation, and managing client cases within CRM software, escalating when necessary. Meeting performance goals, contributing to team meetings and training, and supporting overall business objectives through additional duties are also key parts of this position. 
These Onboarding Specialist positions require the ability to attend an onsite interview with the client in Kansas City, MO. A High School Diploma or GED and at least 3 years of relevant experience are required, including a minimum of one year in pre-sales or customer service. Previous experience in the Medicare health insurance industry is preferred. Candidates must demonstrate a passion for delivering an exceptional customer experience and be adaptable to new technology while maintaining strong attention to detail and accuracy. Excellent written, verbal, and interpersonal communication skills are essential, along with the ability to work effectively in a fast-paced team environment while managing and prioritizing multiple projects with strict deadlines. 
Click on Apply Now to be considered for these Onboarding Support Specialist Jobs in Kansas City, MO. 
 Pay Details: $18.50 to $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.adecco.com/en-us/candidate-privacy" target="_blank">https://www.adecco.com/en-us/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
 
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Onboarding Support Specialist

<h3>Job Description</h3>
Job DescriptionPosition Summary We are seeking an experienced and motivated HR Onboarding Specialist to join our Human Resources team. This role is responsible for ensuring a positive and seamless onboarding experience for new employees by coordinating pre-employment requirements, preparing documentation, and partnering with hiring managers and internal teams to set employees up for success from day one. The ideal candidate will have strong organizational skills, excellent attention to detail, and prior experience managing onboarding processes in a fast-paced environment. Key Responsibilities
<ul>
<li>Manage the full onboarding process for new hires, ensuring all required steps are completed accurately and in a timely manner.</li>
<li>Coordinate and monitor pre-employment screenings, including drug tests, background checks, and reference verifications.</li>
<li>Prepare, distribute, and track new hire paperwork such as offer letters, contracts, confidentiality agreements, and other compliance forms.</li>
<li>Conduct new hire orientations, ensuring employees understand company policies, benefits, and workplace expectations.</li>
<li>Partner with IT, payroll, and department managers to ensure new employees have the necessary systems access, equipment, and resources.</li>
<li>Maintain accurate and up-to-date employee files, records, and documentation in compliance with HR policies and employment laws.</li>
<li>Serve as the first point of contact for new hires, providing support and answering questions related to onboarding, benefits, and company procedures.</li>
<li>Collaborate with HR team members to recommend improvements to the onboarding process for efficiency and enhanced employee experience.</li>
<li>Assist with general HR administrative duties as needed.</li>
</ul>
Qualifications
<ul>
<li>2–3 years of experience in HR, onboarding, or employee support functions.</li>
<li>Knowledge of pre-employment requirements (drug screens, background checks, I-9 compliance).</li>
<li>Strong organizational skills and ability to manage multiple priorities simultaneously.</li>
<li>Excellent communication and interpersonal skills, with the ability to provide a welcoming new hire experience.</li>
<li>Proficiency in Microsoft Office Suite; experience with HRIS and ATS platforms preferred.</li>
<li>Ability to handle sensitive and confidential information with professionalism and discretion.</li>
</ul>
Preferred Skills
<ul>
<li>Experience supporting HR in a corporate or manufacturing environment.</li>
<li>Familiarity with employment laws and HR compliance best practices.</li>
</ul>
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

HR Onboarding Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
The Customer Onboarding Specialist is responsible for welcoming new clients, guiding them through the account or lease setup process, and ensuring a smooth and positive introduction to the company’s products and services. This role acts as the first point of contact for new customers, providing clear communication, support, and education to ensure early satisfaction and long-term engagement. 
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Life (Voluntary and Employer Paid) and Disability Insurance</li>
<li>401(K) with company match beginning with your first contribution.</li>
<li>HSA and/or FSA, as applicable</li>
<li>Paid Time Off, Sick Time, and Company Paid Holidays</li>
<li>Employee Car Discount Program</li>
</ul>
 
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
<ul>
<li>Make welcome calls and/or send onboarding communications to new clients, ensuring they understand account setup, payment processes, and available resources.</li>
<li>Guide customers through documentation, account activation, and initial transactions.</li>
<li>Answer customer questions and resolve initial inquiries promptly and professionally.</li>
<li>Collaborate with Operations, Customer Service, and Collections teams to ensure accurate setup and compliance with internal policies and regulatory requirements.</li>
<li>Maintain accurate records of onboarding interactions in CRM or loan/lease management systems.</li>
<li>Monitor and report on onboarding metrics, such as completion rates, response times, and early customer satisfaction.</li>
<li>Identify recurring onboarding issues and provide feedback to improve processes.</li>
<li>Contribute to a positive customer experience by establishing trust and building strong client relationships from the start.</li>
</ul>
Requirements:
WORK ENVIRONMENT &amp; PHYSICAL ABILITIES:
<ul>
<li>Requires frequent sitting for prolonged periods of time in an office setting.</li>
<li>Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.</li>
<li>Ability to communicate providing verbal feedback in a professional manner.</li>
<li>Ability to receive and analyze data and input into the computer.</li>
<li>Ability to lift up to 30 lbs.</li>
<li>Normal range of hearing and vision.</li>
</ul>
 
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE &amp; SKILLS:
<ul>
<li>Bachelor’s degree in Business, Finance, or a related field (or equivalent experience).</li>
<li>1–3 years of experience in customer service, client relations, or onboarding, preferably in banking, leasing, or equipment finance.</li>
<li>Strong communication, problem-solving, and interpersonal skills.</li>
<li>Ability to explain complex information clearly and professionally.</li>
<li>Proficiency with CRM systems, loan/lease management software, and Microsoft Office Suite.</li>
<li>Detail-oriented, organized, and able to manage multiple clients or tasks simultaneously.</li>
</ul>
 
PREFERRED SKILLS:
<ul>
<li>Knowledge of equipment finance or banking operations.</li>
<li>Familiarity with compliance requirements in financial services.</li>
<li>Ability to work collaboratively with cross-functional teams.</li>
</ul>
 
JOB DETAILS:
<ul>
<li>Type: Salary</li>
<li>Compensation Range: $55,000 - $65,000</li>
<li>Reports To: President</li>
<li>Closing Date: When Filled</li>
</ul>
#TL

Customer Onboarding Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
As a Customer Onboarding Specialist I, your role is ensuring a positive user experience for our customers through the successful onboarding and customer service of new clients. You will guide customers through onboarding once the account has been activated and equipment deployed. You will deliver training to customers on our Stax Pay product and processing solutions, explain the functioning and configuration of their particular account, and set them up for success as a Stax customer. Your role is to be the expert for everything product, account, and service related, and to ensure onboarded accounts begin processing as quickly and easily as possible.
 
This position provides project coordination with the client, various internal teams, and external providers utilizing various tools to ensure on-time delivery of the customer onboarding experience. This position will also collaborate with the sales division to ensure an effective client onboarding experience.
 
 
Key Responsibilities &amp; Objectives
<ul>
<li>Manage a pipeline of new accounts that are ready for implementation of Stax services</li>
<li>Overall responsibility for initiating, planning, monitoring, controlling, and closing an onboarding project</li>
<li>Scheduling and completing Onboarding calls with merchants/users</li>
<li>Monitoring and following up with merchants who are not processing or have not completed Onboarding</li>
<li>Provide information, training, and orientation successfully in 1:1 situations and in group-based situations (e.g. webinars)</li>
<li>Drive adoption of our software solutions</li>
<li>Maintain internal and external data requests and ticketing system</li>
<li>Keep client demographics tracking up to date</li>
<li>Complete complex tasks related to the initial setup, build, and customer training of products</li>
<li>Manage projects from initial setup to installation and provide follow up for a period of time post go-live</li>
<li>Guide members to adhere to best practices in the configuration of their products</li>
<li>Provide collaborative leadership to the project team and stakeholders</li>
<li>Communicate any issues or highly requested feature requests to our product team for review</li>
</ul>
Requirements:
<ul>
<li>Customer-service oriented</li>
<li>Very strong verbal and written communication skills</li>
<li>Demonstrated ability to explain complex concepts and processes to non-technical individuals</li>
<li>Solution oriented with the ability to think strategically and creatively in decision making</li>
<li>Able to take direction and feedback well, yet being forward-thinking to challenge the status quo</li>
<li>Detail oriented, strong analytical, organizational, and problem solving skills required</li>
<li>Ability to work independently and utilize good judgment and timing in deciding which situations require management involvement</li>
<li>Must be able to function as part of a team providing a high level of quality service to clients</li>
</ul>

Customer Onboarding Specialist I

<h3>Job Description</h3>
Job DescriptionBelflex has partnered with a local manufacturer and is looking for an Onboarding &amp; Compliance Specialist. This will be a direct hire position ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential function and basic duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and basic duties. Essential Functions Statement(s)&nbsp;
<ul>
<li>Identify, research, and support accounts in multiple verticals of business.&nbsp;</li>
<li>Ability to resolve customer escalations in a timely and efficient manner.</li>
<li>Strong organizational skills.</li>
<li>Provide strong customer service experiences with many types of customer groups.&nbsp;</li>
<li>Research, organize, and resolve commission escalations for partner programs.&nbsp;</li>
<li>Manage the customer onboarding pipeline of new applications, including processing new accounts.</li>
<li>Maintain company standards of compliance requirements in areas such as Sales Tax, Insurance, Fraud, and Program Applications.&nbsp;</li>
<li>Verify, classify, track, and resolve shipping discrepancies through an internal ticket system.&nbsp;</li>
<li>Arrange freight pickups and reroutes as needed.</li>
<li>Monitor and collect on overdue accounts in a manner that promotes an ongoing business relationship with the customer.</li>
<li>Verify outbound orders meet both financial and inventory criteria.&nbsp;</li>
<li>Control inventory levels of customers across multiple programs.</li>
<li>Support dealers in areas of their consumer order entry.&nbsp;</li>
<li>Facilitate the return of products while maintaining company standards.</li>
<li>Work with partners such as AT&amp;T, CenturyLink, Frontier, Windstream, and others in multiple aspects of business.</li>
<li>Other duties as needed</li>
</ul>
POSITION QUALIFICATIONS Education&nbsp;
<ul>
<li>High School Graduate or General Education Degree (GED)</li>
</ul>
Experience
<ul>
<li>Two to four years of related experience in a related role preferred.</li>
<li>OR Three to five years of related experience in a customer service role preferred.</li>
<li>OR General knowledge of business practices and terms.</li>
</ul>
Computer Skills&nbsp;
<ul>
<li>Computer-literate in a Microsoft Windows environment.&nbsp;</li>
</ul>
Apply Today! Call: 501-223-8367 Email: Hniccum @belflex.com Join BelFlex and take the next step in your career! #490 #ZRSE Company DescriptionBelFlex Staffing Network is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the technical, IT, professional, clerical, and light industrial fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. BelFlex Staffing Network is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at <a href="http://www.belflex.com" target="_blank">http://www.belflex.com</a>. 
<h3>Company Description</h3>
BelFlex Staffing Network is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the technical, IT, professional, clerical, and light industrial fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. BelFlex Staffing Network is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at <a href="http://www.belflex.com" target="_blank">http://www.belflex.com</a>.

Onboarding & Compliance Specialist

<h3>Job Description</h3>
Job DescriptionWHO ARE WE
Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.
OUR WORK MODEL
Hybrid: This is a hybrid role, requiring you to work from our local office 2–3 days per week, with flexibility to work remotely on other days.
YOUR ROLE
As an Onboarding and Training Specialist, you'll be the first touchpoint for our customers after they've signed with Cognism. Your job is to bring their onboarding journey to life—making it simple, engaging, and impactful. From day one, you'll guide new users through the platform, helping them set up key integrations, adopt best practices, and feel confident using our tools. You'll play a huge role in shaping their first impression of Cognism and setting them up for long-term success.
YOUR CHALLENGES &amp; OPPORTUNITIES
<ul>
<li>
Deliver Engaging Training – Lead interactive platform training sessions tailored to various user types, driving confidence and understanding from the start.
</li>
<li>
Drive Adoption – Support early usage and best practice implementation, ensuring customers gain quick wins and see value fast.
</li>
<li>
Simplify Complexity – Explain technical concepts clearly to users with varying levels of experience, including CRM and sales engagement tool integrations.
</li>
<li>
Improve Customer Satisfaction – Contribute to a world-class experience by resolving onboarding challenges and helping users hit the ground running.
</li>
<li>
Support Retention &amp; Growth – Ensure a smooth start that drives product usage, customer stickiness, and sets up success for long-term renewals.
</li>
<li>
Handle Escalations – Confidently manage and de-escalate onboarding issues when needed, always aiming for a positive outcome.
</li>
<li>
Work Cross-Functionally – Collaborate with Account Managers, Implementation Specialists, and Customer Success Managers to ensure a seamless customer journey.
</li>
<li>
Meet Key Metrics – Achieve KPIs focused on time to onboard, training CSAT, efficiency, and customer activation milestones.
</li>
</ul>
OUR EXPECTATIONS
<ul>
<li>
Language Skills – Fluent in English, with excellent written and verbal communication skills.
</li>
<li>
Customer-Facing Experience – 1+ years in a customer-facing or onboarding role, preferably in SaaS or tech.
</li>
<li>
Exceptional Communication – Skilled in both presenting and adapting your message depending on the audience.
</li>
<li>
Goal-Driven – Motivated by targets, with a drive to exceed onboarding, satisfaction, and adoption metrics.
</li>
<li>
Confident Presenter – Comfortable leading training for groups and engaging with senior stakeholders.
</li>
<li>
Adaptable &amp; Proactive – Thrive in a fast-paced environment and always look for ways to improve the customer journey.
</li>
<li>
Tech-Savvy Problem Solver – Able to navigate technical topics, ask smart questions, and troubleshoot common onboarding issues.
</li>
<li>
Collaborative Mindset – You enjoy working with others and are a positive, inclusive team player.
</li>
</ul>
WHY COGNISM
At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot!
Our values aren't just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work.
Here's what we stand for:
✅ We Are Nice! We treat each other with respect and kindness (because life's too short for anything else). 🤝 We Are Collaborative. We're in this together—great things happen when we work as one. 💡 We Are Solution-Focused. Every challenge is just an opportunity in disguise. 💙 We Are Understanding. We empower and support each other to do our best work. 🏆 We Celebrate Individual Contributors. Every role matters, and so do you!
At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. Our values—Being Nice, Collaborative, Solution-Focused, and Understanding—guide everything we do, and we celebrate Individual Contributors. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!

Onboarding and Training Specialist

<h3>Job Description</h3>
Job Description
We are a large corporation that offers growth and promotable opportunities. This position is open due to a promotion and we are looking to hire the right person asap. Full benefits and 401K and the ability to grow with a great company. If interested please submit your resume for consideration.
Onboarding Specialist
The onboarding specialist’s main task is to create and maintain customer /vendor profiles for the organization.
Schedule- is Monday -Friday 8:00AM -5:00PM CST on site
Daily tasks:
Creating new customer /vendor requests daily
Completing change requests to existing customer /vendor profiles
Creating additional customer profiles as requested
Special projects:
Collecting sales certificates from existing customer through campaigns and uploading to third party sites
Skills/experience that may be transferable:
Candidates with inside sales experience
Candidates with data entry experience
Additional experience/skills plus:
Familiarity with JD Edwards software
Familiarity with Avalara tax software
Familiarity of Resale certificates
If you had additional experience with Inside Sales or any type of onboarding would be a plus.
We provide equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other category protected by law
Company DescriptionBIRK Staffing is always looking for talented and dynamic individuals to join our team. If you are reliable, dedicated, and take pride in your work, we invite you to submit your resume. Our team of recruiters reviews every single resume that is submitted. While we cannot guarantee employment, be assured that if we invite you to interview with us, it is because we believe you are a viable candidate for at least one of our current openings. Our business model is primarily temp-to-hire and direct hire, and our goal is to assist you in securing employment. We work with a vast number of reputable firms that offer competitive wages, comprehensive benefits, and career advancement. In addition to providing you with opportunities for employment, we will provide you with the tools you need to conduct a successful interview as well as tips for creating an effective resume. 
<h3>Company Description</h3>
BIRK Staffing is always looking for talented and dynamic individuals to join our team. If you are reliable, dedicated, and take pride in your work, we invite you to submit your resume. Our team of recruiters reviews every single resume that is submitted. While we cannot guarantee employment, be assured that if we invite you to interview with us, it is because we believe you are a viable candidate for at least one of our current openings. Our business model is primarily temp-to-hire and direct hire, and our goal is to assist you in securing employment. We work with a vast number of reputable firms that offer competitive wages, comprehensive benefits, and career advancement. In addition to providing you with opportunities for employment, we will provide you with the tools you need to conduct a successful interview as well as tips for creating an effective resume.

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