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<h3>Job Description</h3>
Job Description
We are Third Party Administrators located in Midtown Manhattan. We are looking for a Customer Service Specialist to handle calls from Members and Providers.
Candidates must have: Previous customer Service experience, ability to work effectively in a fast-paced work environment, detail oriented with excellent organization and communication skills, and the ability to prioritize work and meet deadlines. Also required are computer skills and knowledge of Microsoft products. Bi-lingual is a plus but not required. Salary commensurate with experience. This can become a Hybrid position.
Company DescriptionDaniel H. Cook Associates Inc, is a TPA centrally located in Midtown Manhattan. More info on the company can be found at <a href="http://www.dhcook.com" target="_blank">www.dhcook.com</a> 
<h3>Company Description</h3>
Daniel H. Cook Associates Inc, is a TPA centrally located in Midtown Manhattan.\r\nMore info on the company can be found at <a href="http://www.dhcook.com" target="_blank">www.dhcook.com</a>

Customer Service Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Superior Electrical, Mechanical, and Plumbing, Inc. is a statewide provider of commercial service and new construction, specializing in plumbing, electrical, HVAC, and maintenance solutions. We are seeking a Customer Service Specialist to join our team. This role serves as the primary point of contact for customers, providing responsive support, resolving inquiries, and ensuring a positive customer experience. The ideal candidate will have knowledge of commercial construction terminology. The work schedule is Monday through Friday, first shift. 
 
Key Responsibilities
<ul>
<li>Respond promptly and effectively to customer inquiries via phone, email or external client portals </li>
<li>Provide accurate information about products, work orders, and policies</li>
<li>Resolve customer issues and complaints with professionalism and empathy</li>
<li>Document customer interactions and update account information as needed</li>
<li>Collaborate with other departments to ensure customer satisfaction</li>
<li>Identify opportunities to improve service processes and customer experience</li>
</ul>
Requirements:
<ul>
<li>Proven experience in customer service or a related role</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong problem-solving abilities and attention to detail</li>
<li>Ability to handle difficult situations with patience and professionalism</li>
<li>Proficiency in using customer service software and MS Office Suite</li>
<li>Type accurately and consistently at 40 words per minute (WPM)</li>
<li>High school diploma or equivalent; additional education or certifications are a plus</li>
</ul>

<h3>Job Description</h3>
Job Description
About the Role:
The Customer Service Specialist plays a crucial role in ensuring customer satisfaction and loyalty to our company. This position is responsible for addressing customer inquiries, resolving issues, and providing product information to enhance the overall customer experience. The specialist will work closely with various departments to ensure timely and accurate responses to customer needs. By effectively managing customer relationships, the specialist contributes to the company's reputation and success in the market. Ultimately, the goal is to foster a positive relationship with customers, leading to repeat business and referrals.
Minimum Qualifications:
<ul>
<li>Strong verbal and written communication skills.</li>
<li>Proven experience in a customer service role, preferably in a manufacturing environment.</li>
<li>High school diploma or equivalent.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Must be proficient in MS Office Products (i.e., Outlook, Word and Excel)</li>
<li>Highly developed sense of integrity and commitment to customer satisfaction </li>
<li>Ability to multitask</li>
<li>Self-motivated</li>
<li>Strong administrative and organizational skills</li>
<li>Ability to work in a team environment and independently</li>
<li>Excellent data entry, attention to detail and accuracy</li>
<li>Strong communication skills, both verbal and written</li>
<li>Ability to work hours that conform to the business needs of the department</li>
</ul>
Responsibilities:
<ul>
<li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li>
<li>Resolve customer complaints and issues by identifying the root cause and providing effective solutions.</li>
<li>Maintain accurate records of customer interactions and transactions in the company's database.</li>
<li>Collaborate with internal teams, such as sales and logistics, to ensure customer needs are met.</li>
<li>Provide product information and guidance to customers, helping them make informed purchasing decisions.</li>
</ul>
Skills:
The required skills for this role include strong communication abilities, which are essential for effectively interacting with customers and addressing their concerns. Problem-solving skills are also critical, as the specialist must quickly identify issues and provide appropriate solutions. Attention to detail is necessary for maintaining accurate records and ensuring that customer information is up-to-date. Preferred skills, such as familiarity with CRM software, enhance the efficiency of managing customer interactions and tracking follow-ups. Overall, a combination of these skills enables the Customer Service Specialist to deliver exceptional service and contribute to the company's success.

<h3>Job Description</h3>
Job DescriptionABOUT US
Unique Industries is a family-owned business with over 60 years of industry experience. When you work for Unique, you get all the perks of larger corporations, such as 401K, multiple choices of healthcare plans, generous paid time off, and more. However, the difference between us and a larger corporation is that here at Unique, we are family. Your CEO and management team are involved in day-to-day operations and make sure that each location sees how much they are appreciated through annual company picnics and holiday luncheons. So if you're looking for a job that is exciting, rewarding, and team-focused - then apply today! We would love to have you come join the party. 
 
ABOUT OUR OPPORTUNITY
We are seeking a Customer Service Account Specialist to work in the Blairs facility. The Customer Service Account Specialist provides current order status, future planning and scheduling status’s related to released customer service orders. Additional responsibility is required to support the DG Department as necessary to insure reported order status information is executed.
 
TASKS AND RESPONSIBILITIES include the following. Other duties may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
<ul>
<li>Performs daily review of Raw Report prioritizing customer orders for shipment. </li>
<li>Performs Data Entry on Customer web based routing system when necessary.</li>
<li>Confers with managers / supervisors to obtain data required for planning and scheduling customer service order requests.</li>
<li>Communicates with Corporate Customer Service daily on the progress of requested order information.</li>
<li>Assists Outbound Manager daily on shipment progress to resolve problems and to ensure timely completion of work.</li>
<li>Acts as company representative between Blairs DC, Corporate and Customer communications.</li>
<li>Responsible for telephone communication from customers, assisting them with shipment information.</li>
<li>Is liaison for order discrepancies with Blairs Operations, Corporate Customer Service and Bentonville staff.</li>
<li>Provides tracking information to Corporate and customers regarding rush shipments.</li>
</ul>
KNOWLEDGE AND SKILLS The requirements listed below are representative of the knowledge, skill, and/or ability required. 
<ul>
<li>Ability to work in a fast paced distribution center.</li>
<li>Has the ability to meet deadlines, prioritize, and multi-task.</li>
<li>Excellent communication (oral and written) skills.</li>
<li>Knowledgeable in planning and forecasting systems.</li>
<li>Ability to communicate with management, colleagues, line staff, and individuals outside the company in order to meet departmental goals. </li>
<li>Strong computer skills including proficiency in Word, Excel and Access; familiarity with JD Edwards. </li>
<li>Excellent follow-up and organizational skills with the ability to multi-task.</li>
<li>Ability to work independently with little direction.</li>
</ul>
EDUCATION AND WORK EXPERIENCE
<ul>
<li>High school diploma or GED required.</li>
<li>One to three years’ experience in a distribution/manufacturing environment required.</li>
<li>Prior experience dealing with transportation logistics with large retailers such as Walmart, Target, major grocery stores, etc. preferred.</li>
</ul>
CERTIFICATES, LICENSES, REGISTRATIONS
<ul>
<li>None.</li>
</ul>
PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.*
<ul>
<li>While performing the duties of this job, the employee is frequently required to stand, walk, sit, and use repetitive hand motions.</li>
<li>While performing the duties of this job, the employee is occasionally required to reach overhead, climb or balance, stoop, kneel, crouch or crawl, and lift up to 50 pounds.</li>
</ul>
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Unique Industries, Inc. is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regards to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

<h3>Job Description</h3>
Job DescriptionUnited Risk is a global property and casualty insurance underwriting and distribution platform with deep worldwide technical resources, large underwriting capacity, and an entrepreneurial spirit. A performance outlier for over three decades, United Risk is a magnet for top-tier talent and has become the global choice of top quartile insurance entrepreneurs. This position is responsible providing service support for various insurance lines of property and casualty insurance.&nbsp;Requirements:
<ul>
<li>Associate’s degree in business</li>
<li>At least 2 years of customer service experience</li>
<li>Excellent phone skills</li>
</ul>
Our Benefits Include:
<ul>
<li>100% employer-paid medical, dental, and vision insurance for employees.</li>
<li>401(k) plan with 100% immediate vesting and a 4% company match.</li>
<li>Paid time off (PTO) and paid holidays.</li>
<li>Life, disability, critical illness and accident insurance.</li>
<li>Employee Assistance Program (EAP).</li>
<li>Pre-tax Flexible Spending Accounts for health, dependent care, and commuter-related expenses.</li>
<li>Tuition reimbursement.</li>
<li>Fitness reimbursement and various additional quality-of-life benefits.</li>
</ul>
United Risk Global is an international property and casualty insurance underwriting and distribution platform independently owned and operated by its practice partners and affiliated with Applied Underwriters operationally and through its common and powerful brand identity.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<h3>Job Description</h3>
Job DescriptionJob description Benefits/Perks 
<ul>
<li>Competitive Compensation</li>
<li>Paid Time Off</li>
<li>Career Growth Opportunities </li>
</ul>
Job Summary We are seeking a Customer Service Specialist to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly and computer-savvy. Responsibilities 
<ul>
<li>Handle inbound/outbound calls and emails</li>
<li>Identify the customers' needs, collect relevant information, and provide solutions</li>
<li>Refer to premade scripts for a variety of customer service topics</li>
<li>Use best practices in customer service techniques to develop rapport and build relationships with customers</li>
<li>Document all customer interactions</li>
<li>Meet personal and team goals</li>
<li>Attend training to maintain up-to-date skills and knowledge </li>
</ul>
Qualifications 
<ul>
<li>High school diploma/GED</li>
<li>Previous experience as a Customer Service Representative or in a similar role is preferred</li>
<li>Comfortable using computers and customer management software</li>
<li>Excellent phone and verbal communication skills</li>
<li>Must be able to type accurately and efficiently</li>
<li>Understanding of active listening techniques</li>
<li>Highly organized with the ability to prioritize projects and manage time effectively </li>
</ul>

<h3>Job Description</h3>
Job Description
SUMMARY:
Responsible for assisting client services and operations departments with depositor (“client”) day-to-day support functions.
ESSENTIAL FUNCTIONS:
The following is a list of essential functions which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function.
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ESSENTIAL DUTIES &amp; RESPONSIBILITIES
§&nbsp; Interact with clients via telephone, email, online chat, or in-person to provide account support.
§&nbsp; Assist with the administrative and operational components of onboarding and maintaining client accounts.
§&nbsp; Participate in user acceptance testing (UAT) of core system and client-facing applications in order to support customers’ needs.
§&nbsp; Field client questions or concerns and escalate inquiries to applicable personnel.
§&nbsp; Troubleshoot and resolve inquiries for online banking users.
§&nbsp; Maintain filing systems.
§&nbsp; Perform other duties as assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
§&nbsp; Service-oriented and proven problem resolution skills.
§&nbsp; Excellent interpersonal, verbal and written communication skills. Communicates with tact, diplomacy, and discretion, as well as the ability to maintain confidentiality.
§&nbsp; Proficient in Microsoft Office: Outlook, Teams, Word, Excel, SharePoint, etc.
§&nbsp; Experience with Salesforce preferred, but not required.

EDUCATION &amp; EXPERIENCE:
§&nbsp; Minimum: Associate’s degree in Business or related field.
§&nbsp; Five (5) plus years of experience in a customer service or administrative role, preferably within the financial services industry.

LICENSES &amp; CERTIFICATIONS:
§&nbsp; Minimum: None
SKILLS &amp; COMPETENCIES:
§&nbsp; Self-starter with a strong sense of ownership and involvement.
§&nbsp; Demonstrated ability to work independently, establish priorities, multi-task, and meet deadlines.
§&nbsp; Strong attention to detail.
§&nbsp; Effective interpersonal and customer service skills to communicate with a range of clientele.
§&nbsp; Strong organizational, time management, and planning skills.
§&nbsp; Ability to function well in a fast-paced environment.
§&nbsp; Ability to think critically and act quickly.
WORKING CONDITIONS:
Traditional office environment with no unusual work conditions.
§&nbsp; Prolonged periods sitting at desk and working on computer.
§&nbsp; Frequent use of keyboard with repetitive motion of hands, wrists, and fingers.
PHYSICAL DEMANDS:
Ampersand, Inc. promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees.
§&nbsp; Speaking, hearing, and vision are required to perform essential functions.
§&nbsp; Digital dexterity and hand/eye coordination in operation of office equipment.
§&nbsp; Light lifting (~25 lbs.) and carrying of supplies, files, etc.
§&nbsp; Body motor skills sufficient to enable the incumbent to move from one office location to another.
Company DescriptionAmpersand is a tech-enabled financial technology company serving the needs of our treasury/cash management clients and financial institutions around America. Ampersand is redefining how businesses and public entities manage deposits at scale—combining fintech innovation, treasury intelligence, and secure infrastructure into a unified platform that turns cash into a strategic asset. Our platform empowers B2B clients across both public and private sectors to handle complex financial workflows securely, efficiently, and in real time. 
<h3>Company Description</h3>
Ampersand is a tech-enabled financial technology company serving the needs of our treasury/cash management clients and financial institutions around America.\r\n\r\nAmpersand is redefining how businesses and public entities manage deposits at scale—combining fintech innovation, treasury intelligence, and secure infrastructure into a unified platform that turns cash into a strategic asset. Our platform empowers B2B clients across both public and private sectors to handle complex financial workflows securely, efficiently, and in real time.

<h3>Job Description</h3>
Job description
Rotor Clip is expanding and our Somerset, NJ location is seeking Customer Service Account Specialist to join our team immediately!
The position requires working 8:30 A.M. – 5:00 P.M., Monday – Friday.
<ul>
<li>The Customer Service Team is a key position on all of Rotor Clips customer touchpoints. You’ll be on the phone, managing e-mails, assisting customers with product and order status inquiries. You’ll get to know our product line and become an expert at advising customers.</li>
<li>A Rotor Clip customer service account specialist will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.</li>
<li>The target is to provide excellent service to our customers, respond efficiently to customer inquiries, and maintain high customer satisfaction.</li>
</ul>
We’ll give you the training and tools to perform in a fast-paced, manufacturing environment. This job offers excellent compensation, and an opportunity to grow.
Customer Service Account Specialist Responsibilities:
<ul>
<li>Always maintaining a positive, empathetic, and professional attitude toward customers</li>
<li>Respond promptly to customer inquiries</li>
<li>Provide customer with accurate, valid and complete information by using the right methods/tools</li>
<li>Communicate with customers through various channels</li>
<li>Acknowledge and resolve customer complaints</li>
<li>Product expert to answer questions efficiently and accurately</li>
<li>Process orders, forms, and requests timely</li>
<li>Keep records of customer interactions, transactions, comments, and complaints</li>
<li>Communicate and collaborate with colleagues as necessary</li>
<li>Identify areas for improvement and provide feedback to improve in customer service department</li>
<li>Ensure customer satisfaction and provide professional customer support</li>
</ul>
Customer Service Account Specialist Requirements:
<ul>
<li>Ability to resolve customer issues effectively and promptly</li>
<li>Ability to work with intercompany personnel</li>
<li>Proficient in Microsoft outlook, excel, and word</li>
<li>Experience working with customers</li>
</ul>
Skills and Qualifications
<ul>
<li>Strong interpersonal and customer service skills</li>
<li>Familiarity with CRM systems and practices</li>
<li>Strong verbal communicator and collaboration skills</li>
<li>Multitasking and organizational skills</li>
<li>Time-management skills</li>
<li>Fast-paced manufacturing experience preferred</li>
</ul>
Job Type: Full-time
Weekly day range:
<ul>
<li>Monday to Friday</li>
</ul>
Work setting:
<ul>
<li>In-person</li>
</ul>
Ability to commute/relocate:
<ul>
<li>Somerset, NJ 08873: Reliably commute or planning to relocate before starting work (Required)</li>
</ul>
Work Location: In person
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Shift:
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
</ul>

Customer Service Account Specialist

<h3>Job Description</h3>
Job Description
M&amp;C are seeking a Customer Service Specialist to join our team!&nbsp;You will be responsible for&nbsp;helping&nbsp;customers by providing product and service information and resolving&nbsp;technical issues. Responsibilities:
<ul>
<li>Handle customer inquiries and complaints</li>
<li>Provide&nbsp;information about the products and services</li>
<li>Troubleshoot and resolve&nbsp;product issues and concerns</li>
<li>Document and update&nbsp;customer records based on&nbsp;interactions</li>
<li>Develop and maintain a knowledge&nbsp;base of the evolving products and services</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service, sales, or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
</ul>
Company DescriptionM&amp;C Insurance prides itself on being a trusted independent insurance agency. M&amp;C has been in business serving New Jersey and Pennsylvania for 40 years. M&amp;C has 3 locations in Camden, Pennsauken, and Mt. Laurel. We are seeking a licensed insurance agent(s) to join our growing team. The right candidate for this job is social but serious, fun but focused, and has a drive to be successful. 
<h3>Company Description</h3>
M&amp;C Insurance prides itself on being a trusted independent insurance agency. M&amp;C has been in business serving New Jersey and Pennsylvania for 40 years. M&amp;C has 3 locations in Camden, Pennsauken, and Mt. Laurel. We are seeking a licensed insurance agent(s) to join our growing team. The right candidate for this job is social but serious, fun but focused, and has a drive to be successful.

<h3>Job Description</h3>
Job Description
Overall Job Function: 
The Customer Service Specialist is the first point of contact for customers, assisting them with inquiries, product selection, and ensuring a positive shopping experience. The goal will be to provide excellent customer service while promoting our products and services.
Essential Job Functions:
Greet customers and assist them in finding the right products for their needs.
Answer customer questions regarding product features, pricing, and availability.
Provide recommendations based on customer needs and project requirements.
Process sales transactions accurately and efficiently using the cash register.
Handle customer inquiries and resolve issues in a professional manner.
Maintain a clean and organized store environment, including product displays and inventory.
Collaborate with team members to ensure a seamless customer experience.
Stay updated on new products and promotions to effectively assist customers.
Assist with inventory management and restocking.
Assist in floor moves, merchandising, display maintenance and store housekeeping.
Adheres to all company policies, procedures, and practices, including signing, pricing, and loss prevention.
Other duties as assigned. 
Secondary Responsibilities:
Consistent positive and can-do attitude
Strong interpersonal skills
Knowledgeable on company software and software support
Ability to manage stressful situations professionally.
Competencies:
High level of customer service focus
Supports a consistent professional image of the company.
Observes safety policy and procedure as an absolute
Attitude of positivity and reacts calmly under pressure.
Work ethic of the highest integrity
Commitment to dependability and willingness to work to meet goals and deadlines.
Effectively solve problems. 
Qualifications:
High school diploma or GED. 
Prefer experience with customer service / data entry or related field. 
Work Requirements: 
This position is based in a fast-paced office setting. Equipment utilized will be a computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday daytime hours; weekend / holiday and evening hours as deemed by customer demand. Position will occasionally be exposed to elements, loud noise, and agricultural equipment and may require travel between FCS locations.
While performing job functions the employee will be required to talk and listen most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is moderate. 
*FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. 
<ul>
<li>401k Company matches 50% up to 10%</li>
<li>Vacation &amp; Paid Holidays after 30 days of employment</li>
<li>Company bonus incentive</li>
<li>Excellent health insurance plans</li>
<li>Dental &amp; Vision available </li>
<li>Short- &amp; Long-Term Disability provided at no cost to you </li>
<li>Life Insurance</li>
<li>Identity Theft Insurance</li>
<li>Accident Insurance </li>
<li>Clothing Allowance </li>
<li>10% Discount on purchases at the How-To Building Center</li>
</ul>

85,732 Customer Service Specialist Jobs