<h3>Job Description</h3>
Job Description
Five (5) years of experience in Human Resources with a Bachelor’s degree in a related field and/or training; or equivalent combination of education and experience. Master’s degree preferred. Must be able to obtain an FSST Key License. 
ESSENTIAL DUTIES AND RESPONSIBILITIES 
Regular and consistent attendance
<ol>
<li>
Responsible for the Casinos’ compliance with Federal and State Laws and regulations affecting employees and guests.
</li>
<li>
Ensures that records and reports are prepared as required.
</li>
<li>
The Plan Administrator for the Casino’s 401(k) Plan.
</li>
<li>
Assists in completion of 401(k) paperwork for new participants, hardships, retirements, terminations and roll-overs from the Flandreau Santee Sioux Tribal plan.
</li>
<li>
Determines employee positions and jobs in compliance with FLSA “Fair Labor Standards Act”.
</li>
<li>
Responsible for Unemployment claims, information and appeals.
</li>
<li>
Responsible for the Human Resources Department’s budget, requisitions and purchases for the department, following casino policies and procedures.
</li>
<li>
Directs the Human Resources department’s staff in providing and directing procedures and systems necessary to maintain proper records and to afford adequate accounting controls and services.
</li>
<li>
Reviews Departmental Manning Documents for proper compliance.
</li>
<li>
Understands the State of South Dakota Gaming rules &amp; regulations as well as the Flandreau Santee Sioux Tribal Gaming rules and regulations.
</li>
<li>
Responsible for the Human Resources department’s compliance with Tribal Gaming Regulations and Internal Controls.
</li>
<li>
Responsible for ensuring that the Human Resources department’s employees know, understand and will abide by the rules of the Casino.
</li>
<li>
Conducts investigations of alleged, unfair and inequitable treatment, sexual harassment and/or violence in the workplace with the assistance of the Security and Surveillance departments.
</li>
<li>
Overall supervision of the Human Resources Department in the daily operations of the casino.
</li>
<li>
Will review and approve all recommendations and suggestions to hire, transfer, promote, reward, evaluate, discipline, suspend and discharge of employees in a fair and equitable manner.
</li>
<li>
Review all employee related matters referred by the various department’s management and/or supervisory staff, ensuring that employees are treated and dealt with in a fair and equitable manner.
</li>
<li>
Regularly reviews and evaluates the department’s performance, working with the General Manager and Senior Directors to take appropriate steps in resolving unsatisfactory results or conditions.
</li>
<li>
Ensures a maximum level of customer service and satisfaction is achieved and maintained regarding our service to the Casino’s employees and its guests.
</li>
<li>
Promotes positive, open lines of communication with other departments that directly affect the Human Resources Department.
</li>
<li>
Stays current with all Casino rules, regulations, policies/procedures and changes.
</li>
<li>
Ensures that complaints or problems are acted upon without delay and that effective follow-up action takes place to avoid reoccurrences.
</li>
<li>
Ensures the Department’s Managers and/or Supervisors are conducting regular performance appraisals and are drawing up the appropriate action and developmental training plans using job descriptions as a guide.
</li>
<li>Administer employee benefits programs, dental, health, life, retirement, compensation and benefits administration, etc. also informing employees of the various company benefits and when they become eligible through one-on-one, memorandums and employee meetings. </li>
<li>
Responsible for recommending employee services and counseling.
</li>
<li>Abides by HIPAA laws, ensuring the employee medical files are properly updated and secure, maintaining confidentiality in all matters at all times.</li>
<li>
Maintains open communication with the retirement plan administrator and other benefits administrators to ensure employees are informed regarding their retirement plan contributions, matches and other benefits. 
</li>
<li>Maintains the completion of Family Medical Leave form(s) ensuring the FMLA is followed, maintaining records, eligibility and approval.</li>
<li>
Communicates with department heads, employees and carriers to ensure compliance with FMLA, STD, retirement, and other benefits. 
</li>
<li>
Maintains FMLA, LWOP and STD files, active and inactive. 
</li>
<li>
Responsible for and monitors workers compensation claims and loss run reports. Coordinates work between employees, their doctor and insurance carrier.
</li>
<li>
Leads the implementation of performance management systems, which includes employee performance development plans.
</li>
<li>
Establishes and leads the recruiting and hiring practices of the Flandreau Santee Sioux Tribal preference.
</li>
<li>
Formulates and recommends Human Resources policies and objectives for Royal River Casino &amp; Hotel with regard to employee relations.
</li>
<li>
Responsible for and monitor pre-employment and post-employment procedures for hiring, including; pre-employment drug testing, licensing, I-9 forms, insurance and any other requirements that pertain to becoming and remaining an employee.
</li>
<li>
Monitors department’s Variances and works with departments on completion of employee Payroll Deductions.
</li>
<li>
Recommends and suggests updates and/or changes to policies and procedures of the Royal River Casino &amp; Hotel’s Employee Handbook.
</li>
<li>
Monitors and advises department Directors, Managers or Supervisors in the progressive discipline process of the Royal River Casino &amp; Hotel.
</li>
<li>
Analyze employee and guest comment cards for appropriate action.
</li>
<li>
At the request of the General Manager, establishes the wage and salary structure, pay policies and oversees the variable pay systems; including bonuses and raises.
</li>
<li>
Leads a competitive market search to establish pay practices and pay scales that help to recruit and retain superior staff.
</li>
<li>
Leads compliance with all existing governmental and labor legal reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, Worker Compensation, the Occupational Safety and Health Administration (OSHA).
</li>
<li>
Maintains minimal company exposure to lawsuits.
</li>
<li>
Prepares information requested or required for compliance with laws.
</li>
<li>
Serves as a contact person for the Royal River Casino &amp; Hotel with the Tribal Attorney for employment related legal issues.
</li>
<li>
Protects the interests of employees and Royal River Casino &amp; Hotel in accordance with established policies, procedures, and governmental laws or regulations.
</li>
<li>
Identifies and monitors the organization’s culture so that it supports the attainment of the company’s goals and promotes employee satisfaction.
</li>
<li>
Keeps the General Manager and Management team informed of significant problems that jeopardize the achievement of departmental goals, and those that are not being addressed adequately at the management level.
</li>
<li>
Other duties as assigned.
</li>
</ol>
 #hc187471

Human Resources Director

<h3>Job Description</h3>
Job Description
Reports to: 
Casino Accounting Manager
 
Supervises:
Lead Revenue Auditor and Revenue Auditor
 
Job Summary: 
The Revenue Audit Supervisor is responsible for the day to day operations of the Revenue Audit Department with an emphasis on ensuring that operations are conducted in a secure, efficient and accountable manner.
 
Essential Functions:
<ul>
<li>Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.</li>
<li>Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.</li>
<li>Supervise day-to-day activities of team members to include performance reviews, rewards, discipline, time and attendance, scheduling, shift bids, training, plan work, assign work, direct work, address complaints and resolve issues.</li>
<li>Interview, hire and process terminations as needed.</li>
<li>Maintain thorough knowledge of casino operation's internal functions, controls and software updates. Plan, develop, and implement audit procedures, perform reconciliation, generate reports to ensure company policies and procedures are met.</li>
<li>Prepare monthly required statistical reports and analyze the information for variances and adherence to established thresholds in a timely manner.</li>
<li>Ensure all required functions of Revenue Audit department are performed and meet the applicable standards.</li>
<li>Ensure all month end and daily journal information is prepared by Revenue Audit; has been verified for accuracy and is provided to Financial Accounting on a timely basis.</li>
<li>Demonstrate and promote KLECH core values and MAD skills.</li>
<li>Manage and maintain security of confidential information entrusted to position.</li>
<li>Attend and satisfactorily complete all required training as assigned.</li>
<li>Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.</li>
<li>The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Casino Accounting Manager.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
Minimum Requirements to Qualifications: 
<ul>
<li>Must have High School Diploma or GED.</li>
<li>Minimum of five (5) years casino experience required.</li>
<li>Must have knowledge of gaming regulations such as National Indian Gaming Commission, Minimum Internal Controls, Tribal Internal Controls, and Kickapoo Lucky Eagle Casino's Standard Operation Procedures (SOPs) and Policy and Procedures (P&amp;Ps).</li>
<li>Strong communication skills in English both written and oral. Spanish or other language skills a plus.</li>
</ul>
 
Other Criteria:
Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.
 
Skills and Abilities: 
<ul>
<li>Ability to work independently with minimal supervision.</li>
<li>Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff.</li>
<li>Ability to work under pressure in a fast paced, stressful environment.</li>
<li>Ability to meet multiple deadlines and multi-task.</li>
<li>Ability to have strong critical thinking, analytical and guest service skills.</li>
<li>Must possess a positive attitude with strong organizational and leadership qualities.</li>
<li>Ability to add, subtract, multiply and divide in all units of measure.</li>
<li>Ability to define problems, collect data, establish facts and draw conclusions.</li>
<li>Ability to understand complex instructions and material.</li>
<li>Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.</li>
<li>Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.</li>
<li>Ability to maintain confidentiality.</li>
<li>Ability to follow and comply with established Casino guest service programs.</li>
</ul>
 
Physical Demands:
<ul>
<li>While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.</li>
<li>The team member must be able to concentrate for prolonged periods.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.</li>
<li>The team member must be able to communicate effectively in person or using telecommunications equipment.</li>
<li>The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator.</li>
<li>Frequently lift and/or move up to 30 lbs.</li>
</ul>
 
Work Environment: 
<ul>
<li>Normal office setting and casino floor.</li>
<li>Frequent walking and standing in a smoke filled environment and frequent contact with the general public.</li>
<li>Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.</li>
<li>Extended hours and irregular shifts may be required including nights, weekends and holidays.</li>
<li>Must be able to perform under pressure and work long hours under stressful conditions.</li>
<li>May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.</li>
<li>May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.</li>
<li>Travel may be required to perform one or more essential functions of this position.</li>
</ul>
 
Conditions of Employment:
<ul>
<li>Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.</li>
<li>Must be able to provide authorization to work in the United States.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have access to reliable transportation to commute to and from work.</li>
<li>Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.</li>
</ul>

Revenue Audit Supervisor

<h3>Job Description</h3>
Job Description
Overview
The Front Office Supervisor assists the Front Office Manager in all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues, while maximizing room revenue and occupancy.
 
Responsibilities
ESSENTIAL FUNCTIONS: 
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) 
<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Hotel &amp; Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.</li>
<li>Follow through with direction of Front Office Manager in all department operations. Maintain regular presence throughout the department. </li>
<li>Ensure consistent sequence of service is followed and all brand standards are properly executed.</li>
<li>Review and develop guest history records to enhance personalized service for repeat guests.</li>
<li>Ensure the proper handling, maintenance, storage, and security of all department equipment.</li>
<li>Regularly and clearly communicate guest arrivals and departures and additional relevant information with other departments, as needed.</li>
<li>Maximize room revenue and occupancy by effectively controlling rates and availability.</li>
<li>Communicate with Front Office Manager to ensure guest room standards are effectively maintained.</li>
<li>Ensure guests’ needs and concerns are responded to in a timely, professional, and friendly manner with a focus on service recovery.</li>
<li>Maintain knowledge of all property services and hours of operation; restaurant food concepts, menus, dress codes, and ambiance; day/nightlife concepts, dress codes, and ambiance; guest room types, names, layout, amenities, and locations; and room rates, special packages, and promotions.</li>
<li>Be aware of all scheduled daily group activities and names and locations of meeting/banquet rooms.</li>
<li>Work closely with the Sales and Marketing team to keep them informed of group booking status and to maintain room rate control and availability status.</li>
<li>Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs.</li>
<li>Balance staffing levels and labor to achieve ideal employee/guest engagement and cost ratio.</li>
<li>Assist in the develop and implement strategies to retain staff.</li>
<li>Promote a positive work environment for all employees and ensure all employment related processes and documentation are in compliance.</li>
<li>Attend and participate in regular meetings with staff to communicate global programs, implement new products and procedures, and discuss areas of opportunities, special events, and other activities.</li>
<li>Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality.</li>
<li>Resolve guest complaints and implement changes to prevent future issues in accordance with established guidelines from Management.</li>
<li>Monitor quality assurance program scores and guest feedback. Take corrective action when necessary.</li>
<li>Maintain presence at Front Desk during peak business periods.</li>
<li>Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines.</li>
<li>Maintain effective relationships with guests.</li>
<li>Present a professional image to employees, guests, clients, owners, and investors.</li>
<li>Operate ethically to protect the Hard Rock brand. Ensure brand and business initiatives are implemented. </li>
<li>Maintain confidentiality of guest, employee, and company information. </li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)

1-2 years of experience working in Front Desk with lead desk agent experience. Luxury hotel experience preferred. 
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
<ul>
<li>Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.</li>
<li>Must successfully pass background check.</li>
<li>Must successfully pass drug screening.</li>
<li>Must be at least twenty-one (21) years of age.</li>
<li>Ability to work flexible schedules, including nights, weekends, and holidays as required.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Must possess the ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li>
<li>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
</ul>
ABILITY TO:
<ul>
<li>High energy with effective and influential people skills. Positive attitude and the desire to motivate others.</li>
<li>Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming.</li>
<li>Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li>
<li>Strong communication and listening skills and excellent speaking, reading, and writing ability.</li>
<li>Ability to effectively present information in one-on-one and small group situations to team members and guests.</li>
<li>Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing.</li>
<li>Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.).</li>
<li>Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.</li>
<li>Fluency in English: additional languages preferred.</li>
</ul>

SUPERVISOR - FRONT DESK

<h3>Job Description</h3>
Job Description
JOIN A WINNING TEAM!
Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort &amp; Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa &amp; Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.
As part of our team, full and part time employees will enjoy the following benefits and perks: 
<ul>
<li>One FREE meal per shift</li>
<li>401K with match (after 1 year) plus weekly contributions</li>
<li>Weekly Pay Days and Daily Pay Available</li>
<li>Paid Time Off (PTO), Paid Holidays &amp; Jury Pay</li>
<li>Voluntary Vision</li>
<li>Voluntary AFLAC Plans Available</li>
<li>Employee Referral Program</li>
<li>Gas Discounts at our Markets</li>
<li>Cannabis Store Discounts</li>
<li>Giftshop and Food Discounts</li>
<li>Employee appreciation events and prizes</li>
</ul>
In addition, full time employees are eligible for the following: 
<ul>
<li>Competitive Medical, Dental, Prescription Plans</li>
<li>Paid Bereavement </li>
<li>Life Insurance Coverage</li>
<li>Voluntary Short and Long Term Disability Coverage</li>
<li>Voluntary AFLAC Plans Available</li>
</ul>
Seasonal employees contact the Benefits Department for eligible benefits and perks!!
We look forward to having you join our team and being a part of our mission.
 
*PLEASE NOTE - THIS IS NOT A REMOTE POSITION
 
SUMMARY
The Digital Marketing Coordinator Administrator is responsible for assisting in the management of all electronic marketing, website, database and social networking activities for the Grand Traverse Resort &amp; Casino (GTR&amp;C) properties. Primary responsibilities will be to assist in content management, email marketing, and social marketing activity for property websites, including but not limited to: Turtle Creek Casino and Hotel, Leelanau Sands Casino &amp; Lodge, Crystal Shores Casino, Beach Fire, Heroes Cup and GTRC Corporate. The goal of the Digital Marketing Coordinator is to help continuously grow visitor traffic and online engagement for all three GTR&amp;C property websites and social sites. 
ESSENTIAL JOB FUNCTIONS
<ul>
<li>Assist with the management of the Casino’s (GTRC) public websites daily, including but not limited to Turtle Creek Casino and Hotel, Leelanau Sands Casino &amp; Lodge, Crystal Shores Casino, Beach Fire, Heroes Cup and GTRC Corporate, including content updates, graphics, and writing.</li>
<li>Assist with daily content creation and regular management of the GTRC’s social networking program (e.g. Facebook, Instagram, YouTube, X, etc.) for all properties.</li>
<li>Assist with the management of the GTRC’s Internet advertising campaigns, including third-party Search Engine Optimization (SEO) program and Pay Per Click (PPC) program.</li>
<li>Work closely with Hotel Manager(s) to manage and improve overall online reservations, including GTRC’s online booking engine and third-party travel sites.</li>
<li>Coordinates with Graphics department to maintain attractive, exciting and functional website.</li>
<li>Manage and facilitate the GTRC’s email marketing program, including annual email marketing plan, writing, database management, and campaign analytics.</li>
<li>Perform marketing database and eCommerce analytics (e.g. Google Analytics).</li>
<li>Initiates and conducts market analyses to determine customer needs, new business opportunities, innovative Digital Marketing Coordinator trends, as well as potential electronic selling strategies.</li>
<li>Assist with monthly Digital Marketing Coordinator report, detailing results, trends and ROI.</li>
<li>Assist with copywriting for various campaigns, including email marketing, website content and social networking posts. </li>
<li>Consults with all departments within the organization to continually update and improve websites.</li>
<li>Maintain absolute best possible website/internet presence within the industry.</li>
<li>Develop and maintain strong interpersonal relations with internal and external clientele, both current and prospective.</li>
<li>Must understand and abide by all environmental practices of Grand Traverse Resort &amp; Casinos. </li>
<li>Willingness to cross-train and provide support in related areas of operations.</li>
<li>All other duties as assigned.</li>
</ul>
OTHER NECESSARY SKILLS AND ABILITIES
Advanced project management, organizational, and prioritization skills. Experience with online analytics software. Experience with online social campaign software. Ability to learn new software programs quickly. Must possess excellent oral and written communications with a orientation to detail. Must effectively present information and respond to questions from managers, staff and vendors, both technical and non-technical users. Must remain up to date on current and emerging technologies. PC and Macintosh computer experience preferred. Must be able to pass a background investigation and a drug screening as a condition of employment.
EDUCATION / EXPERIENCE
Must have a Bachelors Degree (B.A.) in Marketing related studies with two (2) or more years of Internet marketing experience. Requires knowledge of the latest in e-marketing , including Web, social, and mobile marketing. High level of proficiency in Word, Excel, Power Point is a must. Basic level of proficiency in Photoshop, InDesign, Illustrator, and Adobe Acrobat. 
DRIVING REQUIREMENTS
Must have a valid Michigan driver's license and be insurable by the Tribes’ insurance carrier. 
SUPERVISORY RESPONSIBILITIES
None 
EQUIPMENT TO BE USED
Computer, printer, telephone, copier, various software programs. 
TYPICAL PHYSICAL DEMANDS
Must be physically able to operate a variety of job-related machines and/or office equipment. Must be able to move or carry job-related objects or materials. Physical demand requirements are at levels of those for sedentary or office environment. 
TYPICAL MENTAL DEMANDS
This position requires someone that has the knowledge, skills, and critical decision making to property represent Grand Traverse Resort &amp; Casinos to the public at large. A wide degree of creativity and latitude is expected. Position is highly independent and must meet various deadlines. Requires ability to solve practical problems with a variety of concrete variables in situations where only limited standardization exists. There may be unexpected demands set on this position for additional work or urgent work. 
WORKING CONDITIONS
Generally located within an office environment, but on occasion will be subject to work in a crowded, loud, smoking environment. Must be able to handle being under constant surveillance. This position may require 40+ hours per week. 
 COMMENTS
Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.

DIGITAL MARKETING COORDINATOR

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Assist Casino Cage/Credit Manager in protecting casino cage assets and in complying&nbsp; with company internal controls, policies and procedures and laws. Conduct monetary&nbsp; and credit transactions for customers, gaming departments and employees.
<ul>
<li>Serve casino cage customers by cashing checks, exchanging gaming chips for&nbsp;currency, and processing markers and fills.</li>
<li>Maintain balance and safeguard casino cage assets during assigned shift.</li>
<li>Monitor and verify all cash intake.</li>
<li>Monitor transactions and documentation to ensure compliance with gaming&nbsp;regulations, company policies, procedures and laws.</li>
<li>Input, update and access customer credit and other information via computer.</li>
<li>Coordinate job duties of cage personnel; instruct in proper performance of job&nbsp;duties.</li>
<li>Report and research any cage variance.</li>
<li>Ability to bend, push, lift and carry up to 26 pounds.</li>
<li>Able to work any position in the Cage.</li>
<li>Other duties as assigned by management</li>
</ul>
Qualifications 
<ul>
<li>&nbsp;Must be 21 years of age.</li>
<li>2 years Cage/Credit experience preferred.</li>
<li>Ability to utilize basic office machines as well as 10 key, jetsort, jetscan, gaming&nbsp;ticketing kiosks, and micro-encoder.</li>
<li>Ability to operate CMS, Central Credit, Global Cash, Western Union, R-File, ACSC,&nbsp;MicroSoft Office, Lotus Notes, and KRONOS software and processes.</li>
<li>Excellent communication and interpersonal skills and the ability to read, write and&nbsp;speak English.</li>
<li>Must be able to obtain/maintain any necessary certifications and/or licenses as&nbsp;required by local gaming regulations</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Lead Cage Cashier

<h3>Job Description</h3>
Job Description
7th Street Casino has an immerdiately opening for an Overnight Surveillance Officer. The primary objective of the Surveillance Officer is observing, monitoring and recording all activity occurring in the casino area and record the observations in writing as required. Must have experience using Microsoft products, available to work weekends and holidays as scheduled, the ability to focus on monitors for entire shift. Regular and punctual attendance and reliable transportation are required for this position. Must be 18 years or older. Bilingual English/Spanish is a plus! The successful candidate will be available to train on Day Shift then transition to an assigned shift.
JOB QUALIFICATIONS
<ul>
<li>Use of all Microsoft Office products (Excel, Word, PowerPoint) for spreadsheet, reporting, and presentation development required</li>
<li>Ability to qualify for any and all licenses or permits required by local, State, Federal and/or Wyandotte Nation law</li>
<li>Ability to prepare, read, and interpret documents; write reports and correspondence; and speak and communicate effectively with individuals and before groups of people</li>
<li>Ability to compose grammatically correct documents</li>
<li>Ability to verbally communicate using appropriate English standards of language</li>
<li>Ability to sit for entirety of shift, taking breaks only as business allows</li>
<li>Ability to manipulate manual camera control devices</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus</li>
<li>Work in an environment where the noise levels are constant</li>
<li>Work in low lit area</li>
<li>Ability to focus on monitors for entire shift.</li>
</ul>
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
<ul>
<li>Perform duties in compliance with company standards</li>
<li>Protect the assets of the casino and its employees</li>
<li>Ensure adherence to all gaming regulations and report any violations of procedure</li>
<li>Prepare reports as directed by the surveillance manager</li>
<li>Report any malfunctions of surveillance equipment and make recommendations and justifications for repairs or replacements</li>
<li>Responsible for maintaining records as required</li>
<li>Regular and punctual attendance is an essential function of this position</li>
<li>Department requires flexible scheduling and availability on short notice to meet gaming policy requirements</li>
<li>Ability to maintain a professional demeanor in a high stress/profile environment required</li>
</ul>
Company Description7th Street Casino offers a fun and exciting environment in our three-story casino. Located in downtown Kansas City, Kansas, employees receive free parking, meal discounts and full-time employees receive approximately $650 in free medical, dental, vision, and life insurance benefits, and 401(k) participation for all employees. Apply online at <a href="http://www.7th-streetcasino.com" target="_blank">www.7th-streetcasino.com</a> or in person at 825 N 7th St. Trfwy STE 500, Kansas City, KS 66101 
<h3>Company Description</h3>
7th Street Casino offers a fun and exciting environment in our three-story casino. Located in downtown Kansas City, Kansas, employees receive free parking, meal discounts and full-time employees receive approximately $650 in free medical, dental, vision, and life insurance benefits, and 401(k) participation for all employees. Apply online at <a href="http://www.7th-streetcasino.com" target="_blank">www.7th-streetcasino.com</a> or in person at 825 N 7th St. Trfwy STE 500, Kansas City, KS 66101

Surveillance Officer

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
*Position is hybrid, candidate must live in Las Vegas, NV to be eligible.
Assists in the day-to-day operation of digital marketing activities, including corporate and property campaigns consisting of and not limited to E-mail, Website content and mobile/text. Generate, build, and analyze digital reports for executives and team members.&nbsp; Digital Marketing representative and liaison to property marketing teams. Partners and provides support for digital needs that pertain to social media, reputation management, online media and online contests as needed. Provides routine audits, quality assurance and various duties to support the operational efficiency of the Digital Marketing Department.&nbsp; ESSENTIAL JOB FUNCTIONS/DUTIES:&nbsp;
<ul>
<li>Construct email campaigns utilizing enterprise marketing platform.&nbsp;</li>
<li>Works with marketing teams to gather collateral, data, and copy.&nbsp;&nbsp;</li>
<li>Reviews and ensures that campaigns follow best practice guidelines and adheres to quality checklist.&nbsp;</li>
<li>Performs A/B testing and personalization campaigns.&nbsp;&nbsp;</li>
<li>Executes upon approval and provide post analysis of email results.&nbsp;Execute Mobile SMS blast and acquisition campaigns.&nbsp;</li>
<li>Works with marketing teams to create engaging offer driven messages.&nbsp;</li>
<li>Collaborate and execute SMS acquisition campaigns.&nbsp;</li>
<li>Ensure best practices are followed.&nbsp;</li>
<li>Publish digital website content.&nbsp;&nbsp;</li>
<li>Performs content creation for property Websites, online player’s portal and third-party portals.&nbsp;&nbsp;</li>
<li>Create A/B testing and personalization campaigns to drive incremental visits and conversions.&nbsp;</li>
<li>Performs audits and quality assurance to ensure that information is up to date and systems are in proper working order.&nbsp;</li>
<li>Reporting.</li>
<li>Assists with compiling of data for various reporting duties which include but are not limited to E-mail campaigns, Website, Player Portal, etc.&nbsp;</li>
<li>Liaison to properties to facilitate digital marketing needs.&nbsp;</li>
<li>Oversees digital campaigns in accordance with Digital Marketing Manager.&nbsp;</li>
<li>Work with internal and external teams to facilitate successful digital marketing campaigns.&nbsp;</li>
<li>Assists with various administrative tasks and duties for the Digital Marketing Department.&nbsp;</li>
<li>Partner and supports social media, online media, reputation management and online contests as needed.</li>
</ul>
Qualifications 
<ul>
<li>Associates or bachelor’s degree in Business, Marketing, or related field.&nbsp;</li>
<li>1-3 years’ experience with email marketing creation and execution.&nbsp;</li>
<li>1-3 years’ experience with website content creation.&nbsp;</li>
<li>0-1-year experience with SMS campaigns.&nbsp;</li>
<li>Knowledge of HTML required.&nbsp;</li>
<li>Understanding of JavaScript and CSS a plus.&nbsp;</li>
<li>Working experience with Adobe Products.&nbsp;</li>
<li>Salesforce experience a plus.&nbsp;</li>
<li>Knowledge of Google Analytics, Adobe Analytics or related analytics platforms.&nbsp;</li>
<li>Must be detail oriented, highly organized, and motivated.&nbsp;</li>
<li>Must be able to understand corporate etiquette and communicate appropriately with external departments.&nbsp;</li>
<li>Proficiency in Microsoft Office (Word, Excel, Power Point).&nbsp;</li>
<li>Knowledge of SQL a plus.&nbsp;</li>
<li>Ability to complete assigned duties and responsibilities within timeframes provided.&nbsp;</li>
<li>Excellent verbal and written communication skills.&nbsp;</li>
<li>Must respond quickly and effectively to changing business environment.&nbsp;</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Digital Marketing Specialist

<h3>Job Description</h3>
Job Description
Overview
SEMINOLE CASINO HOTEL IMMOKALEE
Hiring smiling faces and happy personalities! Only a 30-minute drive from Daniels &amp; SR 82, a 25-minute drive from LaBelle, or a 40-minute drive from I-75 and Immokalee Rd. At Seminole Immokalee Casino and Hotel, we have 3 restaurants, 4 bars, 24/7 hours, no last call, the party never stops!
*All employees eat free on shift in our dining room!
*Weekly pay, bonus eligibility, and the best benefit package in SWFL!
*Advancement and training opportunities galore, where 1 out of every 12 employees are promoted each year!
Seminole Hard Rock has been selected by Deloitte Private and The Wall Street Journal as a 2025 U.S. Best Managed Company Gold Standard Winner. The program honors and recognizes outstanding private companies around the globe and the achievements of their management teams on an annual basis.
In 2021, Seminole Hard Rock became the first privately-owned gaming company to earn the designation of a U.S. Best Managed Company. Gold Standard winners are reserved for those who have won the distinction for four or more consecutive years.
We believe in making “More in Paradise” for our guests that travel to us from all over the world. Come see why our team members stay for 7 years on average, experience our family environment, and positive and fun work culture! “Feel the Vibe” is one of our core values; does your current job offer all this and more?! With casinos and hotels in over 70 countries, this is your foot in the door to the Seminole Hard Rock family of companies, transfer anywhere in the world, Get In and Get Moving!
OUR COMMITMENT TO SERVICE:
We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
 
Responsibilities
SUMMARY
Under the direction of the Cash Operations Manager, the incumbent is responsible for the direct supervision of cashiering functions. Must adhere to the Seminole Tribe's Policies and Procedures. Manages cage inventory to include chip bank, main bank, check bank, front window and booth inventories. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Deals directly with customer concerns/complaints as required within jurisdiction. </li>
<li>Ensures all regulatory requirements are followed. Interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel. </li>
<li>Promotes positive public/employee relations at all times. </li>
<li>Maintains a clean, safe, hazard-free work environment within area of responsibility. </li>
<li>Performs all other related and compatible duties as assigned.</li>
</ul>

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
<ul>
<li>Ability to read and write short memos.</li>
<li>Must also have strong communication and interpersonal skills. Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals.</li>
<li>Ability to calculate interest, commission, and percentages as it applies to job functions.</li>
<li>Must have excellent interpersonal skills to effectively work with staff as well as patrons.</li>
<li>Required to become proficient with department specific computer programs.</li>
</ul>
EDUCATION AND/OR EXPERIENCE 
<ul>
<li>High school diploma or GED required. </li>
<li>One (1) to two (2) years of related experience or an equivalent combination of education and experience. </li>
<li>Must also have one (1) year of cage, banking and/or cashiering experience, and one (1) year of supervisory experience.</li>
</ul>
LANGUAGE SKILLS
<ul>
<li>Ability to read and understand all Seminole Tribe of Florida policies and procedures.</li>
<li>Must be able to communicate effectively with guests, team members and management in English, specific to position duties and responsibilities.</li>
<li>Must be able to complete standard Seminole Tribe of Florida forms and reports.</li>
</ul>

MATHEMATICAL SKILLS
<ul>
<li>Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.</li>
</ul>
 
Qualifications
WORK ENVIRONMENT
<ul>
<li>While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift.</li>
<li>Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side.</li>
<li>Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens.</li>
<li>Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs.</li>
<li>Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.</li>
<li>Will regularly be exposed to tobacco and other second hand smoke.</li>
<li>May occasionally use de-escalation techniques to resolve customer conflict.</li>
<li>Will be required to assist in customer evacuation in case of emergency.</li>
</ul>
CLOSING
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen</li>
</ul>
DISCLAIMER
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

SUPERVISOR - CAGE

<h3>Job Description</h3>
Job Description
 JOB DESCRIPTION
POSITION TITLE: Beverage Supervisor POSITION #: 223236
DEPARTMENT: Beverage – Casino and Hotel
DIVISION: Food and Beverage
REPORTS TO: Beverage Manager 
POSITION SUMMARY: 
Supervisor for the Beverage Department in the casino and hotel. Handles guest complaints; immediate supervisor for crewmembers engaged in selling/distributing alcoholic beverages; ensures the safe distribution of alcoholic beverages.
TASKS:
1. Provide direct support for all crewmembers in the Beverage Department for a given shift.
2. Responsible for the safe distribution of alcoholic beverages, ensuring prompt, proper service from all in the Beverage Department on a given shift.
3. Implements directives handed down from the Beverage Manager to the crewmembers.
4. Other tasks as requested by management.
EDUCATION / EXPERIENCE:
Minimum two year’s beverage experience. 
PHYSICAL ACTIVITIES:
The following activities are normally required to perform these functions: Stand, walk, bend, reach, read, write, eye to hand coordination, depth perception, effective verbal communication, strong math skills, excellent organizational skills. 
HAZARDS:
Include, but are not limited to: back strain, high noise levels, exposure to cigarette smoke, crowds.

Beverage Supervisor

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Provide excellent service to guests in a friendly and positive manner by giving SPIRITED attention and offering all products and focusing on overall guest satisfaction.
<ul>
<li>Meet and greet guests with pleasant smile and enthusiastic attitude; provide ongoing, nurturing attention to guests’ satisfaction</li>
<li>Communicate with accuracy and friendliness to guests, and co-workers to serve beverages with repetitive motions and charge and give change</li>
<li>Walk, bend, stand, carry/balance serving tray over length/width of vessel for 95% of shift</li>
<li>Finalize transactions with multiple point of sales systems including cash, comp, credit cards, and tokens.</li>
<li>Must maneuver, reach, and stoop in bar area to obtain all necessary beverage ingredients and products</li>
<li>Work individually or in tandem with all duties</li>
<li>Must be able to read and utilize cleaning products appropriately</li>
<li>Operate banks and register and use math skills for banking</li>
<li>Must be able to maneuver weights of up to 20lbs.</li>
<li>Have working knowledge of all specialty glassware for beverages</li>
<li>Must have a sense of urgency</li>
<li>Must have product knowledge of alcohol, liquors, and wines to communicate products to guests and co-workers</li>
<li>Performs all relative miscellaneous duties as directed by supervisor/manager.</li>
</ul>
Qualifications 
<ul>
<li>Must be able to obtain a beverage permit within 30 days</li>
<li>Previous F &amp; B or beverage serving experience preferred</li>
</ul>
 Additional Information 
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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