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<h3>Job Description</h3>
Job Description
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a One Medical Lab Services Specialist/Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you'll likely work on:
<ul>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary</li>
<li>Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location</li>
<li>Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs</li>
<li>Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization</li>
<li>Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting</li>
<li>All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. </li>
<li>Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization</li>
<li>Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work</li>
</ul>
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you'll need:
<ul>
<li>At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment</li>
<li>An active phlebotomy certification to practice in CA </li>
<li>Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions</li>
<li>Strong written and verbal communication skills </li>
<li>A High School Diploma or equivalent </li>
<li>Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously</li>
<li>Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) </li>
<li>A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care </li>
<li>A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks</li>
</ul>
One Medical is committed to fair and equitable compensation practices
The range for this role is $25.25 to $27.25 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit <a href="https://www.onemedical.com/careers/" target="_blank">https://www.onemedical.com/careers/</a>
This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7.30am and 6.30pm in San Francisco. 
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
Protecting your future for you and your family
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Lab Services Specialist/Member Support Specialist

<h3>Job Description</h3>
Job DescriptionSalary: $47,500 
Tech Support Specialist Remote to Start Savannah, GA Office in 1.52 Years Full-Time | Stable | Career-Focused
Looking for More Than Just a Job? Build a Career With Us.
 
Are you a tech-savvy problem solver with a strong work ethic and a passion for helping people? Were looking for a Tech Support Specialist who lives in or around Savannah, Pooler, or surrounding areassomeone whos ready to make a real impact, not just answer phones.
This is more than a support role it's an opportunity to grow with a company that values reliability, accountability, and ambition. Youll begin working remotely, then transition into our brand-new Savannah headquarters in the next 1.5 to 2 years. If you're looking for long-term stability, strong leadership, and a team that truly supports one another, we want to hear from you.
 
 What Youll Do:
<ul>
<li>Deliver exceptional support via phone, chat, and emailyou're often the person our customers trust most.</li>
<li>Walk customers through hardware troubleshooting and part replacements with clarity and confidence.</li>
<li>Handle challenges with gracede-escalate, problem-solve, and follow through.</li>
<li>Use multiple systems and screens to keep pace in a fast-moving environment.</li>
<li>Keep detailed records and document resolutions accurately.</li>
<li>Bring your voice to the tablecollaborate with a close-knit team to continuously improve.</li>
<li>Stay engaged and accountableyou meet deadlines and exceed expectations.</li>
</ul>
 
 What You Bring:
<ul>
<li>5+ years of experience in customer service, tech support, or a call center environment.</li>
<li>A quiet, distraction-free home office (you take your work seriously).</li>
<li>Exceptional written and verbal communicationyou know how to guide and reassure.</li>
<li>A reputation for reliability and professionalismyou show up, follow through, and lead by example.</li>
<li>Confidence in multitasking and using multiple monitors.</li>
<li>The ability to explain mechanical processes in a way anyone can understand.</li>
<li>Bonus: Basic knowledge of electrical systems and wiring.</li>
<li>A team-first mindset and a hunger to grow personally and professionally.</li>
<li>Willingness to travel for training and team-building when needed.</li>
</ul>
 
 What Youll Gain:
<ul>
<li>Competitive compensation and long-term career stability.</li>
<li>A chance to work from home for nowthen help shape our new Savannah-based HQ.</li>
<li>A tight-knit, supportive culture where your work ethic is recognized and rewarded.</li>
<li>Ongoing training, coaching, and developmentwere invested in your success.</li>
</ul>
 
If you're ready to bring your best every day and be part of something you're proud of, wed love to meet you.
Apply today and lets build something greattogether.
 
 
 
Especialista en Soporte Tcnico Trabajo Remoto al Inicio Oficina en Savannah, GA en 1.52 Aos Tiempo Completo | Estable | Enfocado en Carrera
Buscas ms que un simple empleo? Construye una carrera con nosotros.
Eres una persona hbil en tecnologa, resolutiva, con una fuerte tica de trabajo y pasin por ayudar a los dems? Estamos buscando un Especialista en Soporte Tcnico que viva en Savannah, Pooler o reas cercanasalguien que est listo para generar un impacto real, no solo contestar llamadas.
Este es ms que un puesto de soporte: es una oportunidad de crecer dentro de una empresa que valora la confiabilidad, la responsabilidad y la ambicin. Comenzars trabajando de manera remota, y despus te integrars a nuestra nueva sede en Savannah en los prximos 1.5 a 2 aos. Si buscas estabilidad a largo plazo, un liderazgo slido y un equipo que realmente se apoya mutuamente, queremos conocerte.
Lo que Hars:
<ul>
<li>Brindar un soporte excepcional por telfono, chat y correo electrnicosers la persona en la que nuestros clientes ms confan.</li>
<li>Guiar a los clientes en la solucin de problemas de hardware y reemplazo de piezas con claridad y seguridad.</li>
<li>Manejar los desafos con profesionalismodesescalar, resolver y dar seguimiento.</li>
<li>Utilizar mltiples sistemas y pantallas para mantener el ritmo en un entorno dinmico.</li>
<li>Mantener registros detallados y documentar las soluciones con precisin.</li>
<li>Aportar tu vozcolaborar con un equipo unido para mejorar continuamente.</li>
<li>Mantenerte comprometido y responsablecumplir plazos y superar expectativas.</li>
</ul>
Lo que Aportars:
<ul>
<li>5+ aos de experiencia en servicio al cliente, soporte tcnico o en un centro de llamadas.</li>
<li>Una oficina en casa tranquila y libre de distracciones (te tomas tu trabajo en serio).</li>
<li>Comunicacin escrita y verbal excepcionalsabes guiar y dar confianza.</li>
<li>Una reputacin de confiabilidad y profesionalismocumples, das seguimiento y predicas con el ejemplo.</li>
<li>Confianza para trabajar con mltiples tareas y monitores.</li>
<li>Capacidad de explicar procesos mecnicos de manera sencilla.</li>
<li>Plus: conocimientos bsicos de sistemas elctricos y cableado.</li>
<li>Una mentalidad de trabajo en equipo y ganas de crecer personal y profesionalmente.</li>
<li>Disponibilidad para viajar cuando se requiera, ya sea para entrenamientos o actividades de integracin.</li>
</ul>
Lo que Ganars:
<ul>
<li>Compensacin competitiva y estabilidad profesional a largo plazo.</li>
<li>La oportunidad de trabajar desde casa por ahoray luego ayudar a formar nuestra nueva sede en Savannah.</li>
<li>Una cultura unida y de apoyo, donde se reconoce y recompensa tu tica de trabajo.</li>
<li>Capacitacin, mentora y desarrollo continuoestamos comprometidos con tu xito.</li>
</ul>
Si ests listo para dar lo mejor de ti cada da y formar parte de algo de lo que estars orgulloso, nos encantara conocerte.
Postlate hoy y construyamos algo grandiosojuntos.

Tech Support Specialist (Spanish Speaking)

<h3>Job Description</h3>
Job Description
Consulting Services Group (CSG) is a premier provider of support services, bringing a new and unique level of subject matter expertise to our clients. Our innovation-led services provides comprehensive solutions to our clients who face high-stake challenges related to managing essential programs, growth and transformation, critical communications, and logistics. Our people bring unparalleled expertise and dedication and we are always looking to expand our team.
Consulting Services Group (CSG) is seeking an Administrative Assistant (AA) for its company headquarters in Herndon Virginia. Primary duties will involve the day-to-day administrative support of CSG’s SCIF facility. The AA will be on the forefront of a rapidly growing telecommunications, intelligence analysis, and signature reduction company where motivated professionals are needed to help transform strategic vision into long-term sustainable growth.
AA will be responsible for greeting and processing SCIF visitors, managing SCIF conference room scheduling, oversight of smart device storage lockers, escorting of building maintenance and SCIF cleaning staff, maintain and distribute office supplies. AA work will be complex, diverse, and requires interpreting and applying established policies and regulations to often unique situations and under unique circumstances. Generally, work includes managing, organizing, scheduling, and executing (and sometimes create) complex workflow processes or programs along with a responsibility to train and guide less experienced personnel. The work is performed under minimal supervision. Specific duties and responsibilities will vary based on assignment.
Duties/Tasks and Responsibilities:
<ul>
<li>Works on assignments requiring considerable judgment and initiative. Develop solutions to routine technical problems of limited scope, creating detailed instruction for others.</li>
</ul>
<ul>
<li>Administrative Workflow Management</li>
</ul>
<ul>
<li>Serve as action officer or focal point, taking ownership in providing end-to-end (E2E) support to CSG corporate headquarters. This includes follow-up, tracking, monitoring, coordination through multiple levels, and bringing the process/program to completion. Lead the day-to-day administrative activities. Maintain schedule of appointments, coordinate meetings, and follow-up on requirements bringing them to completion.</li>
<li>In collaboration with CSG and customer points of contacts, interpret and apply established policies and regulations, including application to unique situations or under unique conditions.</li>
<li>Coordinate process workflow and resolution of issues across multiple work units. Troubleshoot and quality check process or workflow results.</li>
<li>Maintain and update assignment-specific databases or spreadsheets.</li>
<li>Research and/or retrieve data and information from databases.</li>
<li>Create and deliver status or informational briefings on project, process, function, or business area to various audiences.</li>
</ul>
<ul>
<li>Quality Assurance/Process Improvement</li>
</ul>
<ul>
<li>Review work against checklists and process/program documentation for accuracy and completeness.</li>
<li>Independently troubleshoot and quality check own work to ensure quality of products or services. Anticipate, identify, and analyze errors, recommend, and implement changes to mitigate future errors.</li>
<li>Adhere to Intelligence Community (IC) regulations, policies, and procedures to ensure all activities are in compliance. Seek government guidance on acceptable deviations and adapt activities as appropriate.</li>
<li>Analyze workflow of activities; recommend and implement changes to improve efficiency and effectiveness.</li>
<li>Teach, train, and guide others to instill best administrative practices, foster an understanding of the rationale for processes and procedures, and enable delivery of high-quality support.</li>
</ul>
<ul>
<li>Office Management</li>
</ul>
<ul>
<li>Lead the day-to-day administrative activities of a work unit. Maintain schedule of appointments, coordinate meetings, and follow-up on requirements bringing them to completion for a manager or others in the work unit.</li>
<li>Plan, schedule, organize, and execute meetings, conferences, and off-sites.</li>
<li>May participate in meetings and events as a recorder or working group member; may brief or present administrative support related information. May represent work unit at meetings, events, forums and in IC working groups under guidance from Government.</li>
<li>Draft, proofread and edit manager or office correspondence; draft original, non-template documents.</li>
<li>Ensure administrative support coverage by coordinating or performing backup duties for other offices within work unit.</li>
<li>Organize work unit information for easy retrieval. Manage and archive office files in compliance with Records Control Schedule. Maintain relevant reference and working files/materials.</li>
<li>Develop check-in/check-out procedures for arriving and departing personnel, including submitting new user accounts, facility badge processing and access requests.</li>
<li>Greet and/or escort all office visitors and guests.</li>
</ul>
<ul>
<li>Order supplies, maintain inventory, issue equipment, troubleshoot and arrange for equipment repairs, oversee, and account for inventory.</li>
<li>Open, sort and distribute incoming mail, newspapers, faxes or other documents. </li>
</ul>
<ul>
<li>Pass and receive clearances; prepare visitor requests and access lists as necessary; serve as vault custodian.</li>
</ul>
<ul>
<li>Ability to obtain and apply:</li>
</ul>
<ul>
<li>Subject matter expertise sufficient to interpret and apply established policies, procedures, and guidelines to unique situations or under unique circumstances.</li>
<li>Extensive knowledge of IC administrative processes and procedures related to area of assignment.</li>
<li>Extensive knowledge of assignment-specific internal administrative support applications</li>
</ul>
Minimum Qualifications:
<ul>
<li>Must be a U.S. Citizen</li>
<li>Must have active Top-Secret/SCI security clearance with polygraph</li>
<li>Must have Five (5) to six (6) years of prior administrative support or comparable experience, demonstrating increased levels of complexity and responsibility in the areas of problem solving, working independently, maturity, judgment, and initiative. Applicable vocational education may be substituted for work experience.</li>
<li>Extensive knowledge of Microsoft Office Suite applications (e.g., PowerPoint, Word, Outlook, Excel).</li>
<li>Basic understanding of Project Management fundamentals, sufficient to plan, coordinate, and execute E2E administrative support to a process, project or functional area.</li>
<li>Excellent communication skills to respond to customers’ complex questions; communicate procedures and processes to management, co-workers, customers, and stakeholders; and to provide guidance on pertinent changes to business functions and operations in a manner that is easily understood.</li>
<li>Writing skills to compose original, non-template, clear and concise moderately complex written products.</li>
<li>Planning and organizational skills to systematically manage, coordinate, track, and complete workflow activities.</li>
<li>Representational skills (tact, diplomacy, protocol) to represent work unit at meetings, events, forums, and Working Groups.</li>
<li>Strong interpersonal skills to gather task information, and to maintain effective working relationships with team and customers.</li>
<li>Time management skills to meet and adapt to changing requirements or priorities.</li>
<li>Ability to establish, maintain, and leverage a wide range of contacts and professional relationships to network and liaise across the company.</li>
<li>Ability to be discreet and maintain confidentiality.</li>
<li>Ability to teach, train and guide less experienced administrative support contractors, fostering an understanding of the rationale for processes and procedures</li>
</ul>
Supervision Received and Given:
<ul>
<li>Received: Work is performed under minimal supervision, with latitude to exercise independent judgment to complete tasks.</li>
<li>Given: When applicable, work includes responsibility to train and guide less experienced personnel.</li>
</ul>
Education: 
<ul>
<li>High School Diploma or GED</li>
</ul>
Desired Qualifications:
<ul>
<li>Preferred: Associates or Bachelor’s Degree</li>
<li>Previous experience with DCID and/or NISPOM policies and procedures. Assistant Facility Security Officer.</li>
</ul>
Other:
Work:
<ul>
<li>Work is typically performed in an office and/or data center environment, requiring computer terminals and standard office equipment to accomplish work objectives. </li>
<li>This is a full-time position working normal workday hours, Monday to Friday, with weekends and holidays off.</li>
</ul>
Travel:
<ul>
<li>Minimal local travel in the DC metro area required. </li>
</ul>
Job location: Onsite in Herndon, Virginia. Remote telework is not available.
Compensation and Benefits:
We provide compensation commensurate with experience and qualifications.
We are proud of the benefits that we offer! In addition to a competitive salary, we provide no cost health, dental, and vision insurance options for our employees. Our paid time off is a generous accrual program with additional time off for sick leave for you or your dependents wellbeing and paid military leave. Our 14 holidays allow our staff the flexibility to take alternative days off throughout the year. Employees also benefit from a retirement plan with immediate match and vesting. Additionally, we offer life and disability insurance, tuition reimbursement, and a rich employee referral program.
We are honored to have been recognized as a USA TODAY Top Workplace for 2025. The strong culture that we have built - one that prioritizes work life balance, employee appreciation, strong values, and meaningful work, contributes to an environment where CSG employees feel valued and supported. 
Application:
Please let us know if you require accommodations during the application or interview process by reaching us at 540-751-3215.
Consulting Services Group, LLC is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, see Equal Employment Opportunity. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions are guidelines, not hard and fast rules. Your experience helps build the competencies and knowledge that translates to our openings

Administrative Support Specialist (Security)

<h3>Job Description</h3>
Job Description
Our Company
AliMed is a leading medical products manufacturer and distributor with a vast portfolio of high-quality offerings designed to improve patient outcomes and experiences spanning hospital to home. We remain committed to serving the needs of both patients and providers in the acute, rehab, and post-acute care communities by continuing to build on our strong foundation of innovation, responsiveness, and exceptional customer service that starts with our team of dedicated and talented employees.
As a part of the healthcare industry for over 50 years, AliMed is proud to continue to be able to make a difference through our people, processes, and products. If you would like to be a part of our community and thrive in an environment where you can create, implement, and drive results, we want to hear from you! We are actively seeking a Customer Experience Specialist to join our team located in Dedham, MA.
Essential Duties and Responsibilities: 
<ul>
<li>Assist in generating, measuring, and analyzing customer satisfaction, usage, and retention data.</li>
<li>Develop procedures for effective customer onboarding and retention.</li>
<li>Maintain necessary documentation to support service requests, incidents, and inquiries.</li>
<li>Develop and maintain customer relations.</li>
<li>Maintain knowledge of the products and services provided by AliMed, Inc.</li>
<li>Assist in gathering and compiling utilization and sales data.</li>
<li>Assist in the development and implementation of digital and social media campaigns.</li>
<li>Assist in generating sales leads and cultivating future business opportunities.</li>
<li>Interact with business and supplier decision-makers at the client level.</li>
<li>Oversee product training, data gathering, and post-sale evaluation.</li>
<li>Oversee all customer interaction activities, including inbound/outbound call support, greeting and transferring calls, data entry, and customer database management.</li>
<li>Handle all requests for information, cancellations, order status updates, orders, and returns.</li>
<li>Assist in resolving customer issues, including complaints, addressing concerns, and directing issues to the appropriate party.</li>
<li>Assist with marketing initiatives.</li>
<li>Perform other related duties as assigned.</li>
</ul>
Education and/or Work Experience Requirements: 
<ul>
<li>Bachelor's degree or equivalent work experience.</li>
<li>2+ years' experience in customer experience, marketing, sales, and business development.</li>
<li>Strong knowledge of business-to-business marketing best practices.</li>
<li>Knowledge of IT technical needs, and ability to communicate that to non-technical stakeholders.</li>
<li>Knowledge of customer service and proven experience interacting.</li>
<li>Prior experience within the Healthcare industry highly preferred.</li>
<li>Computer proficiency with Microsoft Office Suite products required. </li>
<li>Excellent verbal and written communication skills - both understanding the customer and working cross-functionally to meet objectives.</li>
</ul>
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, commissions, and percentages. Ability to use common spreadsheets (Excel) is required to analyze business performance.
REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to solve practical problems and deal with variables in situations using company standards and policies to draw conclusions where no precedent exists and have an aptitude for innovative business relationship development. Able to resolve conflict and create winning solutions which balance company, customer and team member needs.
Physical Requirements:
<ul>
<li>Ability to safely and successfully perform the essential job functions consistent with federal, state and local standards, including meeting qualitative and/or quantitative standards.</li>
<li>Ability to maintain regular, punctual attendance.</li>
<li>Must be able to lift and carry up to &gt;10 lbs.</li>
<li>Must be able to talk, listen and speak clearly.</li>
</ul>
We are eligible to hire remote workers in the following states: Arizona, California, Connecticut, Florida, Georgia, Illinois, Massachusetts, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Texas, Virginia, and Wisconsin.
AliMed is an affirmative action/equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, military service, national origin, age, disability, veteran status, or any other basis protected by applicable state and federal law.

Customer Experience Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Work Where it Matters
 
LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
 
At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
 
For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
 
For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.
 
As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
 
Here’s why we want you to consider LDRM:
<ul>
<li>You get your nights and weekends free</li>
<li>We LOVE to promote from within</li>
<li>Tuition reimbursement program</li>
<li>401(k), health, dental and vision plans, and more</li>
<li>An Employee Assistance Plan that’s ready when you need it</li>
<li>Paid time off and paid holidays</li>
</ul>
You must live within a 90-mile radius of the National Visa Center in Portsmouth, New Hampshire in order to be considered.
 
Job Summary
 
The Site Support Specialist provides a wide range of administrative support to our management team, new and existing employees, and the Senior Site Support Specialist with tasks ranging from simple to complex. This is an onsite, hourly role under the Service Contract Act which requires the successful candidate to obtain and maintain a SECRET-level federal security clearance after passing an in-depth criminal and credit background check.
 
What you will do as a Site Support Specialist:
<ul>
<li>Manage individual workflow effectively while improving processes related to your role</li>
<li>Meet multiple deadlines with ease</li>
<li>Assist with new hire badging</li>
<li>Scheduling meetings</li>
<li>Complete other duties as assigned. As this is a new role the more robust list of duties are still being compiled</li>
</ul>
Requirements:
Minimum Qualifications:
<ul>
<li>Ability to obtain and maintain a U.S. government SECRET clearance</li>
<li>U.S. citizenship</li>
<li>Have advanced computer skills with a proficient or better knowledge of Microsoft Office</li>
<li>High school diploma</li>
<li>Four years of business administration experience</li>
<li>Exhibit a high level of attention to detail</li>
<li>Demonstrate exceptional organizational skills</li>
<li>Have a strong written and verbal command of the English language</li>
<li>Show excellent interpersonal and communication skills</li>
<li>Demonstrate a professional work ethic, with an emphasis on quality and customer satisfaction</li>
<li>Ability to work both independently and collaboratively</li>
<li>Pass a computer based skills test with a minimum score of 80%</li>
</ul>
You must live within 90 miles of Portsmouth, NH.
 
Physical Requirements:
 
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job.
Work Environment:
 
You will primarily work in an office environment but may be required to work in other work environments as well.
 
At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Site Support Specialist - DAYS

<h3>Job Description</h3>
Job DescriptionDescription:
We are seeking a highly skilled and experienced Managed Services Engineer Tier 3 to join our dynamic team. You will be responsible for networking, infrastructure, cloud, and Windows operating systems, providing top-level technical support, and leading the resolution of complex issues. If you are passionate about delivering high-quality IT service and can manage the technical needs of multiple clients, we would like to meet you!
 
Position Responsibilities:
 
· Provide Tier 3 support, handling complex technical issues in networking, infrastructure, cloud, and Windows operating systems.
· Design, implement, and manage solutions in networking, cloud infrastructure, and Windows Server environments.
· Collaborate with the IT team to address escalated issues, providing guidance and leadership where needed.
· Establish and maintain strong relationships with clients, acting as a trusted advisor for their IT needs.
· Maintain up-to-date documentation of clients' IT systems and infrastructure.
· Participate in the development and refinement of service delivery processes to improve efficiency and customer satisfaction.
· Stay current with technological trends and innovations in the fields of networking, infrastructure, cloud, and Windows operating systems.
 
Qualifications
• Server Operating Systems:
o Installation, configuration, and troubleshooting
o Configure file, print, and remote access services
o Basic administration, including adding/removing users and groups, configuring file permissions, checking event logs, configuring, and restoring from backup
• Enterprise Email support of Microsoft Exchange/Exchange Online.
• Configuration and troubleshooting of the following:
o Hyper-V and VMware
o SAN Architecture
o Internal/External DNS
o Remote Desktop Services
• Advanced Configuration and Troubleshooting of Network Infrastructure including:
o VoIP
o Layer 2/3 Switches
o Routers
o Firewall
• Working Knowledge of Microsoft SQL Server
• Working Knowledge of Wireless Technologies
• Other Preferred Technical Knowledge
o Solid understanding of and ability to configure TCP/IP subnetting and troubleshooting Internet connectivity.
o Understanding of the relationship between switches, patch panels, and connecting nodes to a network
o Understanding of High Availability / Load Balancing solutions
 
Requirements:
Credentials and Experience:
 
• Minimum 4 years’ experience in the following:
o Active Directory Support, Microsoft Windows and Windows Server Support, Microsoft Exchange Support
o Cisco Switching/VLAN/Routing/Firewalling Support
o Server Hardware Technologies (CPU/RAID/SCSI) Support
o Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support
 
• Have multiple certifications, a high skill level. The following certifications are preferred: CCNA/CCDA/CCVP/CCIE, VCP, Project+, Network+
 
Work from Home Requirements -
<ul>
<li>Travel: While this is a remote position, travel to client locations for support will be required.</li>
<li>At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended</li>
</ul>
Work from a dedicated space lacking ongoing interruptions to protect client information

Senior IT Support Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Position Overview
As an IT Support Specialist, you’ll be a key member of the IT team, providing day-to-day support to employees, maintaining desktops and devices, and assisting with the administration of core business platforms—including our ERP system and Shopify storefront(s). You’ll be exposed to a wide range of technologies and processes, with opportunities to grow into systems administration, infrastructure, or application support. This is an on-site position, and the ability to work from our Richfield, WI office during normal business hours is required.
Key Responsibilities
<ul>
<li>Serve as the first point of contact for end-user IT support (onsite and remote)</li>
<li>Troubleshoot and resolve issues related to hardware, software, networking, and user access</li>
<li>Configure and deploy desktops, laptops, printers, and mobile devices</li>
<li>Support and maintain Microsoft 365 accounts, Active Directory, and device management tools</li>
<li>Assist with ERP administration: user setup, permissions, troubleshooting, and light data support</li>
<li>Provide Shopify and eCommerce platform support: plugin updates, access control, issue triage</li>
<li>Maintain IT documentation and asset inventory</li>
<li>Support onboarding/off-boarding processes, including provisioning and deprovisioning accounts</li>
<li>Collaborate with senior IT staff on projects and system improvements</li>
</ul>
Requirements:
Requirements
<ul>
<li>1–3 years of hands-on IT support experience in a help desk or desktop support role</li>
<li>Proficiency with Windows environments</li>
<li>Experience with Microsoft 365, Active Directory, and common remote support tools</li>
<li>Basic experience with ERP systems (e.g., Microsoft Dynamics 365 Business Central)</li>
<li>Familiarity with Shopify or comparable eCommerce platforms</li>
<li>Solid understanding of networking fundamentals (DNS, DHCP, VPN, IP addressing)</li>
<li>Excellent communication, troubleshooting, and problem-solving skills</li>
<li>Strong sense of ownership, attention to detail, and a customer-first mindset</li>
<li>Must be able to work on-site full-time at our Richfield, WI office</li>
</ul>
Nice to Have (Bonus Points)
<ul>
<li>Experience with IT ticketing systems</li>
<li>Knowledge of cybersecurity best practices and endpoint protection tools</li>
<li>Familiarity with remote support tools (ScreenConnect)</li>
<li>Certifications: CompTIA A+, Microsoft Certified, or similar</li>
</ul>

IT Support Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Take the next steps to your professional success as Solerity is a recognized leader in providing Information Technology, Engineering Services, Program Management and Consulting Services to the U.S. Federal Government and our Intel Community. We enable our clients to achieve their organizational initiatives through the application of high quality, innovative and cost-effective professional services, and solutions. Solerity needs your support to help us provide these solutions and continue our path as a recognized leader in providing resources for federal agencies and the Intel Community!
Requirements:
All work described for the Acquisition Specialist II Position
 
Support to the following Department of Justice (DOJ) Programs:
 
1. Department of Justice Acquisition Career Program
 
Functions include, but are not limited to, the following:
 
· Assisting in the final development and implementation of the DOJ Acquisition Career Program (ACP).
· Administering an 1102 Mentor/Protégé Program which includes maintaining information on participating mentors and proteges.
· Assisting with the administration of Federal Acquisition Certification in Contracting (FAC-C) Professional training for cohort participants.
· Tracking each cohort participant’s status in the program to include developmental assignments, on-the-job training (OJT), special projects, progress towards FAC-C Professional, completion of DAU and FAI Credentials, training completions, and other ACP associated assignments, activities, events, and training.
· Developing and maintaining a digital presence of information related to the DOJ ACP.
· Developing and maintaining a digital presence and portal for participants of the DOJ ACP.
· Promoting and overseeing participation in cohorts, networking events, and other planned group activities under the DOJ ACP.
· Tracking and documenting achievements of the DOJ ACP. This is to include the successes of the Program as well as its participants.
· Tracking and documenting short- and long-term successes of participants that go through the DOJ ACP.
· Facilitating the DOJ Office of Acquisition Management’s (OAM’s) response to Government-wide and Department-wide data calls relating to its efforts with recruitment and retention of entry-level 1102s. This includes coordination of Bureaus’ submission of data to OAM, data aggregation, and meeting reporting requirements.
· Other associated activities related to managing the implementation of the DOJ ACP plan and supporting all stakeholders of the program.
 
2. DOJ Acquisition Career Management Program (ACMP)
 
Functions include, but are not limited to, the following:
 
· Understanding the OFPP Policies, FAI Guidance, and DOJ Policies on Acquisition Career Management to enable the drafting of communications, plans, standard operating procedures, guidance, etc. for Bureaus and Components on the DOJ ACMP.
· Creating and/or revising pre-existing documentation related to the DOJ ACMP (e.g. policies, templates, forms, etc.)
· Recommending improvements to the DOJ ACMP.
· Recommending improvements to training and professional development efforts for the Acquisition Workforce (AWF) Members.
· Recommending how to assess training and/or staffing needs.
· Responding to questions or issues relating to FAI’s Instance of Cornerstone on Demand (FAI CSOD).
· Reviewing and recommending approval/disapproval of submitted documentation relating to the Federal Acquisition Certifications (FACs).
· Pulling reports and reviewing trends in Certified User Data.
· Reviewing of actions approved by Bureau/Components for accuracy.
· Developing and maintaining DOJNet (intranet pages) for updates.
· Supporting other activities related to the Office of Acquisition Management related to policy, training, and workforce development, as needed.
 
REQUIREMENTS YOU BRING:
 
· Able to obtain a Public Trust
· Preferred – Previously held DAWIA Contracting Professional Certification or FAC-C Professional (previously held FAC-C Level III or DAWIA Level III certification is also acceptable).
· Preferred – Previous Experience with Acquisition Workforce career management, talent management, training management.
· Preferred – Solid understanding of the Federal Acquisition Certification (FAC) Programs.
· Preferred – Experience and knowledge of Microsoft Office 365 Products (e.g. Teams, SharePoint, OneDrive, Excel, Word, PowerPoint, etc.)
 
 
BENEFITS YOU’LL ENJOY:
1. Medical, dental and vision coverage
2. Health Savings Accounts and Flexible Spending Accounts for healthcare and dependent care
3. Flexible work schedule to include onsite, hybrid or remote
4. 401(k) and company-funded life insurance
5. Generous Paid Time Off (PTO)
6. Tuition and training assistance
7. Financial rewards for employee referrals
8. Pet insurance
 
DIVERSITY, EQUITY, &amp; INCLUSION:
Solerity is committed to building an inclusive environment that encourages, supports, and celebrates the diversity of our employees. We recognize that an inclusive corporate culture improves how we support our clients and improves the collective impact we can make in our communities.
EMPLOYMENT OPPORTUNITIES: Minorities and Veterans Encouraged to Apply! Solerity is committed to the range of perspectives we bring to the marketplace by being an employer dedicated to hiring a highly qualified team of professionals, providing world class services and products aimed at exceeding our customer’s expectations. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual preference, religion, or national origin, protected veteran status or disability. Solerity is a VEVRAA Federal Contractor.
 
COVID-19 WORKPLACE SAFETY POLICY:
Solerity recognizes the ongoing commitment to protecting our workforce. We are following the specific guidance on vaccinations based on our contract requirements. Please speak to your recruiter about the vaccination requirements for the position you are seeking. If you require an accommodation, please contact the Solerity Human Resources department.
 
APPLY TODAY!

Acquisition Policy Specialist (Public Trust Eligible) (Remote)

<h3>Job Description</h3>
Job Description
HHHN Mission
To provide the best health care, and access to that care, for everyone in our communities.
 
HHHN Vision
To pioneer an innovative, sustainable and community-focused health system through comprehensive primary care and diverse partnerships
 
 
Proposed Schedule: 40 hours per week. Monday-Friday, 7am-3:30pm
 
Note: This position is remote but candidates must live within driving distance of Queensbury, NY.
 
Position Summary
The Coding Specialist is responsible for all phases of coding and charge entry for health center services. This position acts as a support call center for all coding and charge entry questions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:
Essential Duties and Responsibilities:
<ul>
<li>Review health center, nursing home and hospital encounters and completes for accurate coding and charge entry</li>
<li>Review all encounters for accurate coding and enters charges in Athena, including CPT, E/M, and ICD-10 coding</li>
<li>Collaborates with all Network centers and employees as needed to accurately complete encounters and review patient charges </li>
<li>Responsible for Hold Buckets on a daily/weekly basis as assigned by supervisor</li>
<li>Demonstrates a good working knowledge of CPT, ICD10, HCPCS code books as well as remaining current on CPT, ICD10 and regulatory changes</li>
<li>Identifies areas of training and/or improvements for efficiency, productivity, and patient satisfaction </li>
<li>Complete Provider Coding Orientation</li>
<li>Complete audits as assigned i.e., provider, coding vendor, HHHN coder</li>
<li>Enthusiastically support the Mission, Vision, and Core Values of Hudson Headwaters Health Network.</li>
<li>Perform additional duties and special projects as assigned</li>
</ul>
Qualifications:
The requirements listed below are representative of the knowledge, skill, and ability to perform the essential functions:
<ul>
<li>High school diploma or general education degree (GED)</li>
<li>At least three years’ experience in coding, medical terminology, or equivalent combination of education and experience</li>
<li>CPC Required</li>
<li>Strong customer service skills</li>
<li>Strong organizational skills</li>
<li>Ability to work with a variety of groups (managers, patients, insurance reps, other departments)</li>
<li>Ability to interact in a professional and efficient manner</li>
<li>Excellent computer skills, proficient in Excel and Word, Athena a plus</li>
</ul>
 The pay rate for this position is $25.00/hour.

Coding Specialist - Remote (Full-time)

<h3>Job Description</h3>
Job Description
 
At Just Right Reader our mission is to make reading fun and for students to learn to read with engaging decodables that are representative of students in America's Schools. When students want to read and feel successful, their achievement rises! Join us in changing reading outcomes!
Just Right Reader is a strong fit for individuals who are passionate about learning, teaching, and who thrive in cross-disciplinary teams of educators, sales professionals, developers, designers, and individuals who love our product.
The opportunity:
We're hiring for our Sales Operations team to support our growing revenue organization. We're looking for someone who is detail-oriented, process-driven, and comfortable working cross-functionally across sales, customer success, and operations.
Whether you have a school district admin background or 3+ years in sales operations or enablement, we want someone who understands how to help a team close deals faster and more effectively.
What you'll do:
<ul>
<li>Serve as a key point of support during the pre- and post-sale process (quoting, paperwork, purchase orders, etc.)</li>
<li>Coordinate with sales reps to ensure deals are correctly scoped and move through our systems smoothly</li>
<li>Enter and manage sales orders in NetSuite (ERP) and HubSpot (CRM), ensuring accuracy and timely processing</li>
<li>Help build internal workflows and resources that streamline quoting, contracts, and district onboarding</li>
<li>Partner closely with our Sales Ops team to anticipate friction points and solve problems before they arise</li>
<li>Support the development of our new "Deal Desk" model – a support team that helps sales close more effectively</li>
<li>Track and report key operational metrics to improve deal velocity and team efficiency</li>
</ul>
What we're looking for:
<ul>
<li>3+ years of experience in sales operations, sales enablement, or school district administration</li>
<li>High attention to detail, organization, and comfort managing complex internal processes</li>
<li>A strong communicator who knows how to ask the right questions to get the full picture</li>
<li>Tech-savviness with some experience working in CRM/ERP tools like HubSpot or NetSuite (a plus, but not required)</li>
<li>Prior work with K-12 school districts and an understanding of how purchasing and contracting typically work (a plus, but not required)</li>
</ul>
Why join us:
<ul>
<li>Opportunity to make a meaningful impact in children's literacy!</li>
<li>Work with a passionate, driven team committed to innovation in education!</li>
<li>100% remote workplace - with access to an office in Dallas, TX!</li>
<li>Company expense card with home office stipend for set up!</li>
<li>Up to 12 weeks of parental leave!</li>
<li>Urbansitter Membership + $500 childcare credit per year!</li>
</ul>
Just Right Reader is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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