field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Job Summary: The Product Support Sales Representative (PSSR) is responsible for promoting parts and services to customer base while expanding market share in order to meet territorial and corporate objectives. Develops assigned territory, implements sales plans to grow business, and maintain current customer base. Influences and grow sales with new business opportunities within assigned market area/territory. 
Essential Functions:
<ul>
<li>Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission </li>
<li>Responsible for the sales of parts and service on related equipment </li>
<li>Provides support for the existing customer base </li>
<li>Sources new business opportunities </li>
<li>Prepares and presents parts and service quotes and maintenance agreements</li>
<li>Prepares sales plans, sales reports, expenses, and daily call reports </li>
<li>Develops new accounts and maintains existing accounts </li>
<li>Identifies and acquires new service contract opportunities</li>
<li>Receives customer orders and serves as the customer contact point </li>
<li>Generates a referral network to assist in increasing the client base</li>
<li>Manages sales funnel and PAR</li>
<li>Collaborates with prime product sales team to assist customers with making good decisions regarding the repair or replacement of equipment </li>
<li>Aids in implementing, sustaining, and developing quality improvement processes that focus on safety, financials, operations, and customer service</li>
<li>Maintains records of sales or other business transactions</li>
<li>Prepares sales or other contracts</li>
<li>Performs other duties as assigned </li>
</ul>
Knowledge, Skills, and Abilities:
<ul>
<li>Demonstrated knowledge of related equipment and maintenance requirements </li>
<li>Demonstrated knowledge of selling techniques (prospecting, overcoming objections, closing sales) </li>
<li>Excellent selling, negotiating, and closing skills with the ability to build long term business relationships</li>
<li>Demonstrated knowledge of CRM software</li>
<li>Proficient with MS Office Word, Excel, Outlook, etc.</li>
<li>Understands the implications of new information for both current and future problem-solving and decision-making</li>
<li>Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems</li>
<li>Exceptional attention to detail</li>
<li>Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization</li>
<li>First-class organizational, multi-tasking, and time management skills, deadline-oriented</li>
<li>Understands written sentences and paragraphs in work-related documents, and communicates effectively in writing as appropriate for the needs of the audience </li>
<li>Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately </li>
<li>Ability to work independently and within a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness </li>
<li>Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations</li>
<li>The ability to listen to and understand information and ideas presented through spoken words and sentences</li>
</ul>
Education and Experience:
<ul>
<li>High school diploma or equivalent required</li>
<li>College coursework or an equivalent combination of education and experience preferred</li>
<li>A minimum of two years of work-related skill, knowledge, or experience is required; three to five years preferred</li>
</ul>
Supervisory Responsibilities:
<ul>
<li>None</li>
</ul>
Travel: 
<ul>
<li>Extensive driving; overnight travel required</li>
<li>Must have a valid driver's license</li>
</ul>
Physical Requirements:
<ul>
<li>This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.</li>
<li>This role frequently communicates with others and must be able to exchange accurate information in these situations</li>
<li>This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets </li>
<li>Reacts to visual, auditory, and other signals, including alarms and instructions, and is required to inspect work visually </li>
</ul>
Work Environment:
<ul>
<li>This job is generally performed in a retail and office environment, and will work outdoors as needed</li>
<li>Noise level may be loud at times</li>
<li>Frequently works at a fast pace with unscheduled interruptions</li>
</ul>
Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their everyday responsibilities as needed.
#LI-HCT
#CAT
#Caterpillar
LI-JH1
#LI-HIR
#LI-HTC
#LI-TFR
#LI-MFG
#LI-USED

Product Support Sales Representative-Caterpillar

<h3>Job Description</h3>
Job DescriptionOverviewAt TurnPoint, a leading Managed Service Provider (MSP), we are pioneering innovative technical solutions that are transforming the ways businesses operate. Are you someone with a background in customer service looking to break into technology? This role at a fast-paced, boutique IT firm may be for you. No previous tech experience is required, just enthusiasm for technology and a desire to help solve issues. We will provide you with the tech training necessary to succeed at TurnPoint, in this role and beyond. You will function as the administrative point person on the TurnPoint Service Desk team for this client, including: leading&nbsp; meetings with this client's stakeholders, reviewing tickets to identify items needing escalation/attention (and any roadblocks), escalating VIP tickets, and just generally keeping our talented team of professionals set up for success. You will work hand-in-hand with the scrum master, project managers and technicians, and even senior leadership as necessary. You will be in charge of escalating key executive and tech issues appropriately to managers. We anticipate that 80% of your time will be focused on this specific client.
Required Infrastructure: This is a work from home role, and we require employees to have the following (at their expense)
<ul>
<li>Home (fixed) internet with an upload speed of at least 20Mbps</li>
<li>Either an iPhone capable of running the latest version of iOS or an Android device running either the current version of Android or the previous version of Android (versions Android 15 and 16&nbsp;at this time).</li>
<li>A mobile data plan with voice, text, and data and hotspot functionality (as a backup to your fixed broadband).</li>
</ul>
Key TechnologiesExperience Preferred
<ul>
<li>Windows 11+</li>
<li>Windows Server 2022+</li>
<li>Apple Operating Systems</li>
<li>Microsoft 365, including Microsoft Teams and Microsoft Outlook</li>
<li>Asana</li>
<li>Airtable</li>
</ul>
Key Responsibilities
<ul>
<li>Customer Service Responsibilities: 60%</li>
<li>Project Management:30%</li>
<li>Leadership: 8%</li>
<li>Special Requirements: 2%</li>
</ul>
Customer Service Responsibilities: 60%
<ul>
<li>Triaging customer requests over email and phone</li>
<li>Dispatching tasks to colleagues</li>
<li>Scheduling work with customers</li>
<li>Perform tech tasks as self-assigned and assigned by tech managers (and ancillary procurement tasks as necessary)</li>
<li>Consulting with customers to determine the severity and impact of their issues</li>
<li>Act as liaison between clients and technical staff.</li>
<li>Function as client interface on phones and ticket thread intake including:
<ul>
<li>Provide support Monday – Friday, 8AM-5PM PT and rare after hours work as required.</li>
<li>Proactively identify, prioritize, diagnose, troubleshoot customer service issues and escalate accordingly.</li>
<li>Maintain awareness of current work and status, managing tasks through to successful closure.</li>
<li>Create tasks, to contribute to client onsite visits and related meetings.</li>
<li>Effectively utilize online tools: ZenDesk, Asana, Airtable, OneNote and other tools as required.</li>
<li>Monitor and update all assigned tickets on a daily basis.</li>
<li>Record and document tech processes to contribute to TurnPoint Tech Manual.</li>
</ul>
</li>
</ul>
Projects: 30%
<ul>
<li>Prepare for and run client meetings, ensuring that the appropriate technical resources from TurnPoint are on those meetings.</li>
<li>Ensure that the clients inventory stays up to date and that we are being proactive about ordering equipment to stay ahead of their hiring needs.</li>
<li>Ensure the success of tickets and projects by helping the team plan the most efficient way of handling on-site related tasks.</li>
<li>In conjunction with leadership, work on various projects across departments (including operations, tech, and customer service). </li>
</ul>
Leadership Responsibilities: 8%
<ul>
<li>Exemplify and champion superior client communication and service.</li>
<li>Emphasize quality, continuous improvement and high performance.</li>
<li>Enact and champion company policies.</li>
<li>Track, route and redirect issues to correct resources and internal team for support.</li>
<li>Balance support ticket threads, task execution and project work for timely completion.</li>
<li>Escalate unresolved client queries to the next level of support properly and in a timely manner.</li>
<li>Adhere to workflow best practices: attention to detail, thoroughness and follow-through.</li>
<li>Train and mentor the tech team on proper customer service strategies, including issues that are specific to the client you are focused on.</li>
</ul>
Special Position Requirements: 2%
<ul>
<li>Obtain and maintain technical certifications as required. </li>
<li>Other duties as assigned.</li>
</ul>
Physical Demands &amp; Work Environment
<ul>
<li>Ability to move equipment and lift 50 lbs. as required.</li>
</ul>
SummaryAt TurnPoint, you'll be part of a team that values collaboration, innovation, and diverse perspectives. We believe in continuous learning and invest in the growth of our employees, including continuous growth and professional development.BenefitsOur comprehensive benefits package includes 2 weeks of paid time off, 100% employer-covered&nbsp;health insurance, Flexible Savings Account, 401K eligibility after 6 months, and more, and we offer flexible work arrangements.Job LocationThough our headquarters are located in Seattle, WA we are open to remote work for the right candidate.Equal OpportunityTurnPoint is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.Salary RangeCompetitive salary commensurate with experience. The salary range for this role is $45K-65K.Application ProcessInterested candidates should apply to this listing. By joining us as a Technical Account Representative, you will not just be stepping into a new job - you'll be taking a crucial role in a transformative journey, both for TurnPoint and the clients we proudly serve. If you're ready to take your customer service and technical skills to the next level in an exciting, fast-paced environment, we can't wait to hear from you. &nbsp;
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OzwnqtB1kv

Technical Account Representative (U.S.-Remote)

<h3>Job Description</h3>
Job Description
We are seeking a customer-focused Neurology Clinical Support Representative to join our onsite team in Palo Alto, CA. In this role, you will work closely with our customer service and sales teams, ensuring support for customers using our cloud based medical devices and applications. Prior experience in neurology (R.EEG T., R. PSG T., or CNIM credential) is required.
Requirements
Key Responsibilities
<ul>
<li>Provide technical and customer support for existing and new clients</li>
<li>Provide escalation support to ensure timely issue resolution and customer satisfaction</li>
<li>Ensure accurate and timely documentation within QA and CRM systems</li>
<li>Conduct web-based product presentations, education, customer and employee training, and system installations</li>
<li>Collaborate with customer IT teams to troubleshoot issues and maximize software performance</li>
<li>Assist at industry conventions and workshops as requested by management to assist with product demonstrations and user training</li>
<li>Create and maintain product documentation (manuals and guides)</li>
<li>Maintain and systematically expand market share through strategic sales support and outreach</li>
<li>Participate in new sales campaigns and strategies in collaboration with marketing and sales teams</li>
<li>Follow and uphold company policies and compliance guidelines</li>
</ul>
Qualifications &amp; Skills
<ul>
<li>Education &amp; Experience:</li>
<ul>
<li>Bachelor’s degree or college diploma, or current certification (R.EEG T., R. PSG T., or CNIM credential) required</li>
<li>2–4 years of experience in clinical role as a R.EEG T., R. PSG T., or CNIM credentialed technologist</li>
</ul>
<li>Technical Skills:</li>
<ul>
<li>Proficient in Microsoft Office (Excel, Word, Outlook), Google applications, and web browsers</li>
<li>Strong understanding of Windows operating systems, networking basics, and software troubleshooting</li>
<li>Proficient with neurodiagnostic hardware and software</li>
</ul>
<li>Core Competencies:</li>
<ul>
<li>Excellent communication and customer service skills</li>
<li>Ability to problem-solve, prioritize, and work efficiently under pressure</li>
<li>Adaptable to changing requirements and comfortable working independently and within a team</li>
<li>Strong writing skills to support creation and maintenance of customer facing documentation</li>
<li>Detail-oriented with strong time management and organizational skills</li>
<li>Professional and solutions-oriented approach when interacting with clients and colleagues</li>
</ul>
</ul>
Interview Process:
<ul>
<li>Phone Screening (HR) &gt; Online Interviews (with each Hiring Manager) &gt; Final Interview</li>
</ul>

Neurology Clinical Support Representative

<h3>Job Description</h3>
Job DescriptionSalary: $52,500 
Position Title: Training &amp; Technical Assistance Specialist (Domestic &amp; Sexual Violence Services)
 
Position Summary
The Training and Technical Assistance Specialist works with the Training and Capacity Building Team to strengthen Tennessees domestic and sexual violence programs by ensuring member agencies have access to high-quality, trauma-informed training, technical assistance, and resources. This role supports providers in building organizational capacity, addressing emerging trends, and ultimately improving services and outcomes for survivors statewide.
 
Essential Duties and Responsibilities
<ul>
<li>Deliver engaging, high-quality training sessions for domestic and sexual violence professionals, utilizing both in-person and virtual methods.</li>
<li>Actively contribute to planning committees for the Coalitions Annual Conference, the Tommy Burks Victim Assistance Academy, and other training events, collaborating with colleagues to plan and execute meaningful events.</li>
<li>Develop toolkits, curricula, eLearning modules, and other resources to build capacity for providers across the state.</li>
<li>Provide individualized technical assistance to domestic and sexual violence programs on a wide range of topics, including but not limited to: staffing and client needs, available resources, best practice standards, the intersection of opioid use and DV/SA, DV and SA laws, and federal and state grant regulations.</li>
<li>Facilitate affinity group meetings, including the Advocates Roundtable, to promote peer learning and collaboration.</li>
<li>Track and evaluate the effectiveness of training and technical assistance to continuously improve quality and impact.</li>
<li>Ensure that all grant deliverables are met, including accurate and timely reporting.</li>
<li>Provide guidance and technical assistance on grant compliance to member programs.</li>
<li>Travel occasionally throughout Tennessee to deliver on-site support, training, and technical assistance.</li>
</ul>
Required Qualifications
<ul>
<li>Bachelors degree required; degree in social work, public health, education, or related field is preferred. Equivalent experience may be considered.</li>
<li>Three (3) or more years of experience working in a domestic and/or sexual violence program.</li>
<li>Two (2) or more years of experience facilitating both in-person and virtual trainings for adult learners.</li>
<li>Strong understanding of nonprofit organizations and community-based services.</li>
<li>Knowledge of the dynamics of domestic and sexual violence, as well as the systems that support survivors.</li>
<li>Experience applying trauma-informed and evidence-based practices.</li>
<li>Ability to manage a high volume of work efficiently and effectively.</li>
<li>Strong written and verbal communication skills, including the ability to create accessible materials and presentations.</li>
<li>Proficiency in virtual platforms (e.g., Zoom, Teams) and willingness to learn new tools and technology.</li>
<li>Experience with federal and/or state grant compliance preferred.</li>
</ul>
 
Knowledge, Skills, and Abilities
<ul>
<li>Supports and promotes the mission, vision, and strategic goals of TCEDSV.</li>
<li>Demonstrates professionalism and maintains an appropriate professional appearance.</li>
<li>Works collaboratively as a team member to achieve shared goals.</li>
<li>Strong facilitation, organizational, and time management skills.</li>
<li>Ability to translate complex policies or practices into clear, accessible guidance.</li>
<li>Creativity, initiative, and problem-solving skills with flexibility to adapt to emerging needs.</li>
<li>Commitment to trauma-informed care and survivor-centered practice.</li>
</ul>
 
All Staff Duties
<ul>
<li>Serve as a leader in fostering strong communication between TCEDSV and external partners.</li>
<li>Follow and support the policies and procedures of TCEDSV.</li>
<li>Actively learn and uphold the history, mission, and values of TCEDSV.</li>
<li>Attend and participate in staff meetings.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
Work Environment
TCEDSV operates remotely but does require occasional in-person staff meetings. Remote schedules are established for the position by the immediate supervisor in consultation with the CEO and COO.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions.
<ul>
<li>Ability to lift/carry up to 20 pounds.</li>
<li>Ability to sit and/or stand for extended periods of time.</li>
<li>Ability to manage multiple tasks and handle stressful situations.</li>
<li>Ability to periodically travel by car for on-site technical assistance, training, and site visits with partner agencies across the state. A valid drivers license and clean driving record are required. Travel expectations: no more than 910 in-person visits annually; virtual visits may also be arranged.</li>
</ul>
This position is considered light work.
 
The Tennessee Coalition to End Domestic &amp; Sexual Violence is anequal opportunity employer.
 remote work

Training and Technical Assistance Specialist

<h3>Job Description</h3>
Job DescriptionSalary: $52,500 
Position Title: Training, Technical Assistance &amp; Content Specialist (Domestic &amp; Sexual Violence Services)
 
Position Summary
The Training and Technical Assistance Specialist works with the Training and Capacity Building Team to strengthen Tennessees domestic and sexual violence programs by designing and delivering high-quality, trauma-informed training and technical assistance. This role emphasizes instructional design, curriculum development, and training innovation, ensuring that providers statewide have engaging, accessible, and practical learning resources to enhance their capacity to serve survivors.
 
Essential Duties and Responsibilities
<ul>
<li>Design and develop engaging, high-quality educational content for domestic and sexual violence professionals, delivered through both virtual and in-person methods.</li>
<li>Lead the design and production of digital media training materials, including toolkits, curricula, eLearnings, facilitator guides, and other resources to build statewide program capacity.</li>
<li>Collaborate with subject matter experts and colleagues to ensure training content aligns with educational goals and addresses the needs of diverse audiences.</li>
<li>Apply instructional design theories and adult learning principles to create effective, evidence-based educational experiences.</li>
<li>Serve on planning committees for the Coalitions Annual Conference, the Tommy Burks Victim Assistance Academy, and other statewide training events; collaborate with team members to ensure events are engaging, accessible, and impactful.</li>
<li>Facilitate high-quality training sessions (virtual and in-person) for domestic and sexual violence professionals.</li>
<li>Provide individualized technical assistance to domestic and sexual violence programs in Tennessee on a wide range of topics including staffing, resources, best practices, intersection of opioid and DV/SA, DV/SA laws, and federal/state grant regulations.</li>
<li>Ensure all grant deliverables and reporting requirements are completed accurately and on time.</li>
<li>Travel occasionally throughout Tennessee to provide training and technical assistance.</li>
</ul>
 
Required Qualifications
<ul>
<li>Bachelors degree required; degree in graphic design, instructional design, education, or a related field preferred; equivalent experience considered.</li>
<li>Three (3) or more years of experience working with domestic and sexual violence programs.</li>
<li>Two (2) or more years of experience designing and facilitating both in-person and virtual trainings for adult learners.</li>
<li>Priority given to those with experience in digital content design with a focus on training, curriculum development, or instructional materials.</li>
<li>Strong proficiency with Canva and/or other design and eLearning tools (e.g., Articulate, Adobe Creative Suite, Camtasia, or similar).</li>
<li>Demonstrated ability to design compelling written and digital training materials that are accessible, engaging, and trauma informed.</li>
<li>Strong understanding of nonprofit organizations and familiarity with community-based services.</li>
<li>Strong written and verbal communication skills</li>
<li>Knowledge of the dynamics of domestic and sexual violence and the systems that support survivors.</li>
<li>Ability to manage a high volume of projects efficiently while meeting deadlines.</li>
<li>Growth mindset with a coaching and continuous learning mentality.</li>
<li>Proficiency in instructional design tools, virtual training platforms (e.g., Zoom, Teams), and proactively learns new design tools, platforms, and technologies to strengthen training content delivery.</li>
<li>Experience with federal and/or state grant compliance preferred.</li>
</ul>
 
Knowledge, Skills, and Abilities
<ul>
<li>Supports and promotes the mission, vision, and strategic goals of TCEDSV.</li>
<li>Strong facilitation and instructional design skills, with the ability to adapt content for diverse audiences and learning styles.</li>
<li>Demonstrates professionalism and maintains an appropriate professional appearance.</li>
<li>Works collaboratively as a team member to achieve shared goals.</li>
<li>Excellent organizational and project management skills.</li>
<li>Ability to translate complex policies and best practices into clear, usable training content.</li>
<li>Creativity, initiative, and problem-solving skills with flexibility to adapt to emerging training needs.</li>
<li>Commitment to trauma informed and survivor-centered practices.</li>
</ul>
 
All Staff Duties
<ul>
<li>Serve as a leader in fostering strong communication between TCEDSV and external partners.</li>
<li>Follow and support the policies and procedures of TCEDSV.</li>
<li>Actively learn and uphold the history, mission, and values of TCEDSV.</li>
<li>Attend and participate in staff meetings.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
Work Environment
TCEDSV operates remotely but does require occasional in-person staff meetings. Remote schedules are established for the position by the immediate supervisor in consultation with the CEO and COO.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions.
<ul>
<li>Ability to lift/carry up to 20 pounds.</li>
<li>Ability to sit and/or stand for extended periods of time.</li>
<li>Ability to manage multiple tasks and handle stressful situations.</li>
<li>Ability to periodically travel by car for on-site technical assistance, training, and site visits with partner agencies across the state. A valid drivers license and clean driving record are required. Travel expectations: no more than 910 in-person visits annually; virtual visits may also be arranged.</li>
</ul>
This position is considered light work.
 
The Tennessee Coalition to End Domestic &amp; Sexual Violence is an equal opportunity employer.
 remote work

Training, Technical Assistance & Content Specialist

<h3>Job Description</h3>
Job Description
At SimplyInsured we are on a mission to eliminate fear in health insurance.
Health insurance is complicated, expensive, and really important - so it tends to create fear for most people; our goal is to reduce that fear as much as possible. 
We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for their employees and their families. With more than 20,000 customers and several major partnerships including Intuit and Square, we're growing quickly and disrupting this convoluted and confusing industry by making it more transparent and fully accessible to everyone. We got our start in the Y-Combinator incubator, and have been funded by top-tier investors at Polaris Partners, Bessemer Venture Partners, New York Life Ventures and AltaIR Capital. 
Job Summary: 
In this role, you will be a member of a high-performing team providing service for SimplyInsured customers. This role will help our customers via chat, phone, and email and serve as a trusted representative of the SimplyInsured brand carrying out the mission of eliminating fear from health insurance. 
Must be available to work a PM shift from 10am - 6pm Mountain Standard Time Mon-Friday. 
What you'll do:
<ul>
<li>Assist potential customers with navigating our online insurance shopping experience and obtaining quotes for their company's health insurance options. </li>
<li>Work with existing customers to answer and resolve basic administrative and billing questions. Your main goal will be to ensure that customer inquiries are responded to quickly and thoroughly. You will contribute daily to the Support team's mission to delight our customers and help eliminate the fear of purchasing and using health insurance. </li>
<li>In this role, you'll use multiple communication channels, including phone, chat, and email, to communicate with customers and our support ticketing software to document customer interactions. You should be passionate about helping customers and love working in a start-up environment. Being on our customer service team's front lines means you'll have unique insight and access to our customer's issues. You will be empowered to propose process and product solutions to improve our customer experience. </li>
</ul>
What you'll bring:
<ul>
<li>1-2 years of experience in customer service or sales role</li>
<li>Highly productive with good multitasking skills</li>
<li>Passion for helping people - especially when it comes to their health</li>
<li>Able to work in a high-volume contact center environment</li>
<li>Familiarity working with support ticketing and/or support CRM software tools</li>
<li>Fantastic oral and written communication skills</li>
<li>Strong desire to help businesses maximize their healthcare</li>
</ul>
What we offer:
<ul>
<li>Generous stock option packages</li>
<li>Competitive compensation</li>
<li>"Take what you need" time off plan</li>
<li>100% Medical, Dental, and Vision Insurance coverage</li>
<li>FSA plan</li>
<li>401k </li>
<li>A values-based culture that invests in employee success</li>
</ul>
Compensation:
The base salary range for this position is $15.00 per hour
We have a market-based compensation structure. The salary for this position may vary based on a candidate's experience, industry expertise, technical skills, and location. The range provided is just one component of total compensation including, but not limited to bonus eligibility based upon the achievement of performance objectives and company stock options.
Our Culture:
We value radical transparency, feedback, bias to action, growth, and an obligation to dissent. Every opinion is respected, we hold each other to extremely high standards, we're driven by the diversity in our backgrounds, and unified by 100% alignment on our mission. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested; we'd love to learn how you can amplify our team with your unique experience!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-Remote
**SimplyInsured is hiring only in the United States at this time**

Customer Support Representative (Employee Health Insurance)

<h3>Job Description</h3>
Job Description
Logistics Analyst IV Logistics Assistance Representative, Medical Liaison Support (LNO)
Various Locations: Joint Base Elmendorf-Richardson (JBER), Fort Bragg, Fayetteville, North Carolina, Fort Carson, Colorado Springs, Colorado, and Kaiserslautern, Germany
RB Consulting, Inc. ("RBCI") is a company that truly believes that workforce diversity is a major contributor to success. Since its inception, RBCI has made a concerted effort to attract and recruit talented individuals from all walks of life. RBCI is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing information technology (IT) services and solutions, and professional services to commercial businesses, the Department of Defense (DoD), and other federal agencies.
We provide exceptional management and technology solutions that deliver practical and innovative results to our clients. With experience in project management, software design and development, systems integration, business analysis, testing, logistics operations, and financial management solutions, RBCI specializes in delivering custom applications that leverage commercial off-the-shelf (COTS) products. At RBCI, we pride ourselves in providing our clients with superior solutions and services that result in more than simply meeting mission requirements; we strive to solve their toughest problems while exceeding their expectations in responsiveness and flexibility.
RBCI provides generous benefits to our employees, including health, vision, dental insurance, Life, Basic AD&amp;D, short-term/long-term disability, and a 401(K)-retirement plan, in addition to a highly competitive salary.
For more information, please visit us at <a href="http://www.rbci.com" target="_blank">www.rbci.com</a>.
Position Summary
RBCI is seeking experienced Logistics Analyst IV Logistics Assistance Representative, Medical Liaison Support (LNO) to facilitate the delivery of medical sustainment technical guidance to supported units while maintaining close coordination with PEOS, PM SMD, other MED Life Cycle Management Command (LCMC) liaisons, local stakeholders, and local support agencies.
This position is contingent upon contract award.
(Military Veterans are highly encouraged to apply)
Duties &amp; Responsibilities
<ul>
<li>Serve as the primary point of contact between Army units, vendors, and logistics providers.</li>
<li>Coordinate the procurement, distribution, and delivery of medical supplies, equipment, and pharmaceuticals.</li>
<li>Track shipments and ensure timely deliveries while resolving any supply chain disruptions.</li>
<li>Maintain accurate inventory records and ensure compliance with regulatory guidelines.</li>
<li>Work closely with healthcare professionals to assess supply needs and adjust procurement strategies accordingly.</li>
<li>Monitor product recalls, expiration dates, and quality control standards for all medical supplies.</li>
<li>Ensure compliance with industry regulations, including FDA, HIPAA, and OSHA standards.</li>
<li>Provide training and support to staff regarding logistics procedures and inventory management.</li>
<li>Analyze logistics data to identify cost-saving opportunities and improve efficiency.</li>
<li>Support emergency response planning by ensuring the availability of critical medical supplies.</li>
</ul>
Qualifications
<ul>
<li>Bachelor's degree in Supply Chain Management, Healthcare Administration, Business, or a related field is preferred, but not required.</li>
<li>2-5 years in medical logistics, supply chain management, or a related field within the healthcare industry. Strong knowledge of healthcare supply chain operations and regulations.</li>
<li>Excellent problem-solving skills and attention to detail.</li>
<li>Strong communication and negotiation skills.</li>
<li>Proficiency in inventory management software and logistics tracking tools.</li>
<li>Ability to work under pressure in a fast-paced healthcare environment.</li>
<li>Familiarity with emergency response logistics and medical supply chain challenges is a plus.</li>
<li>Must be a U.S. Citizen and have an active secret security clearance.</li>
</ul>
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low to moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
RBCI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or veteran status.

Logistics Analyst IV Logistics Assistance Representative, Medical Liaison Support (LNO)

<h3>Job Description</h3>
Job DescriptionDescription:
Company: Unilux Advanced Manufacturing
Location: Schenectady, NY
Employment Type: Full-Time
Salary: $60K-$80K based on experience + benefits
 
About Us:
Unilux Advanced Manufacturing is a leading manufacturer of commercial and industrial boilers and HVAC solutions, committed to heavy duty, high performance systems and exceptional customer service. We’re seeking a motivated Inside Technical Sales Representative to join our team and drive sales of our cutting-edge products.
Job Summary:
The Inside Technical Sales Representative will be responsible for supporting customers, preparing technical proposals, and closing sales for our US manufactured boiler systems. This role combines technical expertise with strong sales acumen to address client needs, provide solutions, and build lasting relationships. You’ll work closely with engineers, contractors, and facility managers to recommend equipment and services tailored to their requirements.
Key Responsibilities:
•Respond to customer inquiries via phone, email, and digital channels, providing technical support and product recommendations.
•Prepare and deliver detailed sales proposals, including system specifications, pricing, and timelines.
•Collaborate with engineering and service teams to assess client needs and ensure proposed solutions meet technical requirements.
•Negotiate terms and close sales, achieving or exceeding sales quotas.
•Maintain accurate records of customer interactions and sales activities in CRM software.
•Provide post-sale support, coordinating with service teams to ensure customer satisfaction.
 
Qualifications:
•Experience with Mechanical Systems, Business, or related field; or equivalent technical training (Associate’s degree or vocational certification).
•Experience: 2+ years in technical sales, preferably in HVAC, boilers, or related mechanical systems. Experience in B2B or industrial sales is a plus.
•Technical Skills: Understanding of HVAC systems, boilers, and related components (e.g., burners, controls, pumps). Ability to read and interpret technical documents, blueprints, and schematics.
•Communication: Exceptional verbal and written communication skills to explain complex technical concepts to diverse audiences.
•Other: Proficiency in CRM software and MS Office. 
 
What We Offer:
•Competitive base salary paid weekly.
•Comprehensive benefits package, including health, and 401(k) with company match.
•Paid time off, holidays, and opportunities for professional development.
•Supportive, team-oriented work environment with opportunities for growth.
•Overall great place to work
How to Apply:
Please submit your resume and a cover letter outlining your qualifications and interest in the role to <a href="mailto:contact@uniluxam.com" target="_blank">contact@uniluxam.com</a> and/or through the Indeed application. In your cover letter, briefly describe a successful technical sale you’ve closed or a challenging customer need you’ve addressed.
 
Requirements:

INSIDE TECHNICAL SALES

<h3>Job Description</h3>
Job DescriptionDescription:
Schedule: Full Time, Monday-Friday
Benefits: Approximate benefits package value: $22,500+
<ul>
<li>Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).</li>
<li>Employee AssistanceProgram for all employees</li>
<li>33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
<ul>
<li>Sick and vacation time accrue hourly per pay period.</li>
</ul>
</li>
<li>$50,000 in employer-paid life insurance; additional coverage available.</li>
<li>Employer contribution to your Health Savings Account (paid quarterly).</li>
<li>Employee Referral Program including cash bonuses and paid time off.</li>
</ul>
 
Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, VOA Utah encourages individuals with lived experience to apply. We recognize that a person’s life experiences can provide firsthand knowledge relevant to being successful in the work that we do.
 
Position Summary
The Data Specialist supports VOA programs to review data and information critical to telling the story of VOA and the important work we do in the community. This person will update and create large data sets for reporting based on key metrics and will present them in an accurate, informative, and easily digestible manner. Managing databases, synthesizing the data extracted from them, working with data visualization software, and understanding the message, audience, and purpose of the data will be critical for success in this position. 
 
Essential Duties
 
Database Management: 
<ul>
<li>Become extremely adept at the various systems VOA uses to collect, extract, clean, and synthesize data. </li>
<li>Support the Data Team with establishing and advancing data infrastructure, including creating and managing databases. </li>
<li>Ensure high data quality by regularly monitoring information entered into and coming out of databases. </li>
</ul>
 
Data Visualization: 
<ul>
<li>Work closely with the Data Director, Data Specialists, and VOA Program Staff to review data, metrics, reports, messaging, style, and audience necessary to accurately tell the stories about the important work VOA is doing. </li>
<li>Create and maintain internal dashboards that our various teams can use to make data-driven decisions for the agency and those we serve. </li>
<li>Collaborate with other Data Team members to create, review, and submit weekly, monthly, quarterly, and annual reports. </li>
</ul>
 
Data Strategy 
<ul>
<li>Develop deep understanding of VOA programs and associated data needs. </li>
<li>Work with Data Director (in collaboration with program leadership) to identify meaningful KPI’s that communicate an accurate picture of our impact and support operations. </li>
<li>Help facilitate workflow development and process automation to further agency data strategy. </li>
</ul>
 
Maintain scheduled and punctual attendance. 
 
 
Secondary Duties 
<ul>
<li>Support end-user management, training, and troubleshooting in data collection systems. </li>
<li>Participate in enhancing and implementing data collection and quality control procedures, and other data related policies and procedures. </li>
<li>Support the implementation of new systems. </li>
<li>Assist with data entry and ad hoc reporting as needed. </li>
<li>Participate in internal and external meetings and audits regarding data systems, quality, and access. </li>
<li>Perform other duties as assigned. </li>
</ul>
Requirements:
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Bachelor’s degree (or equivalent combination of education and experience) preferred. Education or experience in data analytics or information systems related field highly preferred. </li>
<li>Proficiency with MS Office, including Excel, and Power BI required. </li>
<li>Familiarity with database systems, programming languages, and business software (SQL, Python, R, Microsoft Access, Microsoft Power Automate) preferred. </li>
<li>Demonstrated experience in data analytics, database administration, and data visualization required, including presenting large amounts of complex data in ways that are meaningful and relevant for the target audience. </li>
<li>Exceptional interpersonal, verbal, and written communication skills. </li>
<li>Enthusiastic, organized, team oriented, and collaborative. </li>
<li>Flexibility to handle multiple priorities and deadlines with high attention to detail. </li>
<li>Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a positive and professional manner with a diverse workforce, clients, and the public. </li>
<li>Willingness to accept supervision and direction from and provide feedback to the Data Director. </li>
<li>Must be able to pass Utah-DHS-Office of Licensing background check and pre-employment drug screen. </li>
</ul>
 
Physical Demands
<ul>
<li>Work is generally performed in an office environment. </li>
<li>Requires using a computer for extended periods of time. </li>
</ul>

Technical Data Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.
 
Primary Roles and Responsibilities
<ul>
<li>Ability to diagnose software and hardware problems effectively. Analyzes, identifies, and solves customer equipment problems in accordance with established performance standards.</li>
<li>Responsible for logging service calls in Salesforce and recording related pertinent information.</li>
<li>Responsible for remote phone support when not traveling.</li>
<li>Responsible for escalating any tier 2/3 issues to the support specialist.</li>
<li>Responsible to escalate any support issues to management in a timely manner.</li>
<li>Ability to work through issues with above average first visit resolutions.</li>
<li>Work closely with distributors on parts orders, RMAs, and technical assistance.</li>
<li>On-site installations and support required, overnight travel will be involved and can exceed 75% at times.</li>
<li>Assist customers on the configuration and programming of Arrow equipment.</li>
<li>Train distributors and customers on the use of Arrow equipment.</li>
<li>Exceed customer satisfaction objectives as outlined by Arrow management.</li>
<li>Recommends and executes appropriate solutions in a timely manner.</li>
<li>Responsible for promptly following up with customers as needed.</li>
<li>Ability to work from home effectively which includes access to high-speed DSL or Cable internet.</li>
<li>Other duties as assigned by management.</li>
</ul>
Requirements:
Experience and Education
<ul>
<li>Associate degree in Computer Technologies or applicable experience</li>
<li>Minimum of 3 years training or commensurate experience in electronic and PC technologies.</li>
<li>Support knowledge of SQL, Windows Active Directory, Networking, Windows and Windows Server.</li>
<li>Strong analytical skills.</li>
<li>Ability to read schematics and technical manuals.</li>
<li>PC, mechanical and electrical aptitude.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Strong customer relations and phone skills.</li>
<li>Must be self-motivated to work independently without direct supervision.</li>
<li>Effective planning and organizational skills to efficiently manage time and call load.</li>
<li>Competency in various software applications including MSOffice.</li>
<li>Experience with Proprietary software a plus.</li>
<li>PC applications support experience.</li>
</ul>
Preferred
<ul>
<li>Previous field support experience.</li>
<li>Prior experience in supporting electronic gaming devices.</li>
<li>Bingo Gaming experience</li>
<li>Certification and 2 or more years of commensurate experience in network technologies.</li>
</ul>
PHYSICAL DEMANDS/WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
<ul>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.</li>
<li>The noise level in the work environment is low.</li>
<li>May be required to sit for long and/or extended periods of time.</li>
<li>Travel is required and can exceed 75%.</li>
<li>Overtime and standby availability are required.</li>
<li>Position will require working in various environments, including bingo halls, bars, tribal reservations, and casinos.</li>
<li>Installations will include running cable, lifting heavy devices, and climbing ladders.</li>
<li>Available to work any shift and weekends as needed.</li>
</ul>

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