<h3>Job Description</h3>
Job Description
At St Jo Frontier, everyone knows your game. We’re a personable and friendly company that values connection with both our customers and our employees. With exciting gaming action, enticing promotions, casual dining, and impeccable service, fun and excitement are never far away. St Jo Frontier is a favorite of locals and visitors alike.
The Surveillance Operator conducts continuous surveillance of all areas of the casino via floor surveillance and the use of the CCTV system, as directed by the Surveillance Supervisor, Surveillance Senior Operators, or the Manager, in compliance with Commission, departmental, and company regulations.
Key Responsibilities
<ul>
<li>Report directly to the Surveillance Manager, Supervisor, or Senior Operator.</li>
<li>Supports other Managers, Directors, and Executives with assistance and information relating to the protection of assets in their respective departments, as well as fellow Operators in the performance of their duties.</li>
<li>Understand and cooperate fully with all Departmental and Company policies, including the “open door” policy.</li>
<li>Continuously monitor CCTV, closely scrutinizing all activities within camera range to ensure the protection of company assets.</li>
<li>Maintain a professional relationship with Commission members and their Agents.</li>
<li>Accurately and quickly perform duties as assigned.</li>
<li>Complete necessary paperwork accurately and promptly.</li>
<li>Maintain or augment skills through review and self-study.</li>
<li>Complete any other tasks that may be assigned by Surveillance Senior Operators, Supervisor, or the Manager to the best of their ability.</li>
<li>Must be able to obtain and maintain a Missouri Gaming License.</li>
</ul>
Education: High school graduate or GED. 
Skills and Abilities:
<ul>
<li>Must be able to communicate effectively in English. </li>
<li>Proficiency in verbal and written communication.</li>
<li>Must be capable of independently performing all job duties.</li>
<li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. </li>
<li>Must have Microsoft Office experience and basic computer skills. </li>
</ul>
Why You’ll Love Working Here
<ul>
<li>Complimentary employee meals while working</li>
<li>Paid Time Off (PTO) and Paid Holidays</li>
<li>Medical, Dental, Vision, and Virtual Doctor Visits</li>
<li>401(k) with Company Match</li>
<li>Free Life Insurance</li>
<li>Optional coverages: Short- and Long-Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance, Pet Insurance</li>
<li>Free Employee Assistance Plan (including counseling, legal guidance, and more)</li>
<li>Employee discounts, team celebrations, recognition awards, and more…</li>
</ul>
Disclaimer: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 
#ZRHSJ

Surveillance Operator (Full Time)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Responsible for the cleanliness of the vessel and pavilion areas.
<ul>
<li>Sweep, mop, polish, clean, scrub, dust, vacuum, and collect trash.</li>
<li>Operate cleaning equipment including, but not limited to, extractors, stripping/buffing machines, backpack vacuums, walk-behind vacuums, and traditional vacuum cleaners.</li>
<li>Use a variety of cleaning chemicals.</li>
<li>Climb and work from a ten-foot ladder.</li>
<li>Extensive walking during working hours.</li>
<li>Pull large amounts of trash from garbage cans and empty mobile trash&nbsp;carts.</li>
<li>Cleans and disinfects rest rooms and fixtures; keeps rest rooms supplied with towels, soap and other supplies as needed.</li>
<li>Washes walls, doors, windows, mirrors and equipment.</li>
<li>Performs all relative miscellaneous duties as directed by supervisor/manager.</li>
</ul>
Qualifications 
<ul>
<li>Must be able to lift 25 lbs.</li>
<li>Understand importance of customer service.</li>
<li>Operate equipment listed above.</li>
</ul>
 Additional Information 
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Custodian I

<h3>Job Description</h3>
Job Description
Overview

About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
 
Responsibilities
Under the direction of the Casino Marketing Manager, the incumbent is responsible for Soliciting and identifying new gaming customers on the casino floor for the Player’s Club program and maintains customer information assuring the highest standards of data entry.
Essential Job Functions:
<ul>
<li>Generating new business by signing up qualified customers for the Player’s Club.</li>
<li>Greeting and interacting with guests in the casino in a courteous and professional manner.</li>
<li>Communicating to customers up to date information regarding promotions, events, entertainment and general property information and creating and issuing Player’s Club cards.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
Qualifications
High school diploma or equivalent required and previous customer service, data entry, telemarketing or retail sales experience preferred or an equivalent combination of education and/or experience.
Work Environment:
<ul>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
</ul>

Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>
#ProfHotJobs
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

PLAYERS CLUB - REP I

<h3>Job Description</h3>
Job Description
About Us We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together. We were recognized as one of Glassdoor's "Best Places to Work".
Location: Jersey City, NJ ~ Hybrid
About the Role
As the CRM Lifecycle Associate, you will assist in building coherent promotions, create content and running the daily CRM execution to drive reactivation on an automated basis across the sports, casino and poker verticals and across all our brands in all states. You will be ensuring campaigns are data-driven, engaging and up to date, guaranteeing we reference the most recent developments in the local sports in our communication and our promotions. You will be working closely with the Sr. CRM Lifecycle Manager to ensure we achieve and exceed the business targets and needs.
Responsibilities
<ul>
<li>
Responsible for daily campaign execution, manage customercommunication through email, push notification and onsite channels and ensure the best possible tailor-made outcome for local market needs within the Lifecycle team as outlined by the CRM Lifecycle Manager.
</li>
<li>
Be the creative counterpart for the CRM Lifecycle Manager to ensure promotions are relevant, engaging and from a business perspective sound.
</li>
<li>
Support in campaign brief creation to the CRM operations team.
</li>
<li>
Coming up with new concepts to drive customer reactivation.
</li>
<li>
Deployment of a reward strategy that will maximize customer reactivation.
</li>
<li>
Work with CRM systems and tools to ensure flawless delivery for all CustomerSegments at all times.
</li>
<li>
Making sure campaigns have been thoroughly tested before presented to customers.
</li>
<li>
Working closely with the CRM Operations team to make sure deadlines are met.
</li>
<li>
Measure campaign performance and feedback results into the Senior Sports Manager.
</li>
<li>
Ensuring that Customer Journeys are flawless, all hyperlinks work and there areno errors.
</li>
<li>
Other required duties assigned by the Sr. CRM Lifecycle Manager.
</li>
</ul>
Essential Functions
<ul>
<li>
Must be able to stand or sit and operate computers and other technological devices for extended periods of time.
</li>
</ul>
Qualifications
<ul>
<li>
Previous experience in building and executing online communication plans.
</li>
<li>
Experience with marketing automation tools and strategies.
</li>
<li>
Good understanding of online marketing.
</li>
<li>
Solid understanding of sports betting and/or gambling.
</li>
<li>
Thorough comprehension of betting terminologies and betting in general.
</li>
<li>
Ability to review data and draw conclusions and insights.
</li>
<li>
Knowledge of CRM strategies, tools and channels in an online environment.
</li>
<li>
Experience working with CRM or CMS tools like Sitecore, Exact Target, Otherlevels, HTML coding and/or Optimove.
</li>
<li>
Ambitious and eager to learn with a focus on and interest in marketing, content, copywriting and communications.
</li>
<li>
Eager to drive continuous improvement, flexible to challenge issues/opportunities.
</li>
<li>
Can-do attitude, enthusiasm, energy and inner motivation to take actions to achieve goals beyond what is required.
</li>
<li>
Team player willing to lend a hand when needed.
</li>
</ul>
The annual salary range for this position is $63000 to $75000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.
Gaming Compliance &amp; Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support the company's responsible gambling policies, procedures and initiatives.
About Our Culture Building BetMGM from the ground up takes effort, energy, and teamwork, but that's what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars: Believe in Your Game - Take your shot! There's a freedom to explore ideas usually only start-ups are lucky enough to experience. Backed by the Best - With our expertise-merged with that of our world-class investors-we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined. Do What's Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day. Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry.
What We Offer As a valued employee, we're committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more! Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus.
BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our company goals. So, we are committed to an inclusive culture for all and empowering our employees to thrive in meaningful careers. At BetMGM, we play to win, and we are "all in" together. If your experience looks a little different from what we've identified and you think you've got what it takes, we'd love to learn more about you. If you need assistance or accommodation with your application due to a disability, you may contact us at <a href="mailto:recruitment@betmgm.com" target="_blank">recruitment@betmgm.com</a>.
This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

CRM Lifecycle Associate

<h3>Job Description</h3>
Job DescriptionSalary: 
Cashier Host
SUPERVISOR: F&amp;B Manager, F&amp;B Supervisor EXEMPT (Y/N): No
CLASSIFICATION: Key Employee
 
SUMMARY:
Responsible for fast, friendly and accurate cash handling and seating of guests entering the restaurant.
 
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li> Meets and greets all arriving guests as they enter the restaurant.</li>
<li> Escorts guests to assigned tables.</li>
<li> Maintains a highly visible appearance at the cashier/host station, periodically circulating through the dining room floor.</li>
<li> Operates POS System and properly receives payment and/or comps for all items from the restaurant.</li>
<li> Counts all revenues, using calculator and balancing cash register reports, alerting management to discrepancies immediately.</li>
<li> Answers guest(s) questions and supplies information on available services.</li>
<li> Maintains and cleans an attractive restaurant.</li>
<li> Responds to guest(s) concerns and complaints, contacting the MOD/Supervisor when necessary.</li>
<li> Must be able to perform basic arithmetic.</li>
<li> Must be able to operate both computerized and non-computerized cash register.</li>
<li> Anticipates and executes superior guest service at all times.</li>
<li> Money handling abilities.</li>
<li> Prepares for rush periods.</li>
<li> Requires being mobile 100% of time.</li>
<li> Ability to multi-task calmly and efficiently.</li>
<li> Ability to multi-task high volume activity, payment transactions, cash, credit cards and comp services.</li>
<li> Ability to operate pager system efficiently.</li>
<li> Adheres to all regulatory, departmental and casino policy and procedures.</li>
<li> Promotes positive customer relations, greets guest(s) and creates friendly atmosphere.</li>
<li> Other duties as assigned.</li>
</ul>
 
KNOWLEDGE, SKILLS AND ABILITIES:
<ul>
<li> Ability to maintain confidentiality.</li>
<li> Ability to establish and maintain professional relationships with co-workers at all levels.</li>
<li> Ability to work independently and meet strict time lines.</li>
<li> Contributes to a team effort and accomplishes related results.</li>
</ul>
MINIMUM QUALIFICATION REQUIREMENTS
<ul>
<li> High school diploma/GED required.</li>
<li> Minimum of one (1) year cash handling experience.</li>
<li> Minimum of 6 months customer service experience in a high volume operation required (Casino experience preferred).</li>
<li> Ability to carry out instructions furnished in verbal and written format.</li>
<li> Must be able to demonstrate ability to read and comprehend written instructions.</li>
<li> Must be able to successfully pass a drug screen and Tribal Gaming Commission licensing.</li>
<li> Tribal preference.</li>
</ul>
 
TRIBAL PREFERENCE POLICY:
Members of the Jena Band of Choctaw Tribe shall be given absolute preference with respect to hiring, promotions, training, contracting and separation from employment. For persons who meet the minimum qualifications, preferential treatment shall be based on the following criteria and shall be given in the following order:
<ul>
<li> Enrolled members of the Jena Band of Choctaw tribe who satisfy the minimum job qualifications;</li>
<li> Spouses of enrolled members of the Jena Band of Choctaw who satisfy the minimum job qualifications;</li>
<li> Enrolled members of other recognized tribes who satisfy the minimum job qualifications;</li>
<li> Military Veterans;</li>
<li> All others who satisfy the minimum job qualifications.</li>
</ul>
 
WORKING CONDITIONS
<ul>
<li> To perform this job successfully, the individual must be able to stand long periods of time. </li>
<li> Required to lift/push or pull at least 25lbs, and 40+ with the help of a dolly or cart. </li>
<li> Requires regular, consistent attendance. </li>
<li> Work area may be small with heavy production. </li>
<li> Requires being mobile 100% of the time. </li>
<li> May require bending from floor level to several feet overhead. </li>
<li> Must be able to stand for extended periods. </li>
<li> Ability to work in noisy and smokey environment.</li>
<li> Temperatures may vary. </li>
<li> Associate will have constant contact with guests and other team members.</li>
</ul>
 
 
CERTIFICATE/LICENSE:
<ul>
<li> Louisiana Alcohol serving card</li>
</ul>

Cashier Host

<h3>Job Description</h3>
Job Description
Overview
COMPANY PROFILE: In addition to its two Seminole Hard Rock Hotels &amp; Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world’s largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE: Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel &amp; Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel &amp; Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
 
Responsibilities
Responsible for the daily operations of the Stewarding department, including maintenance and cleanliness of the food preparation area.
 
Qualifications
<ul>
<li>High school diploma or GED as well as a minimum of three (3) years supervisory experience in the food and beverage area, or an equivalent combination of education and/or work experience. </li>
<li>Must have proven track record in a high volume capacity, preferably supervisory position, business management, purchasing and record keeping. </li>
<li>Must have strong interpersonal and leadership skills. </li>
<li>Must possess basic mathematical skills which include ability to add, subtract, multiply and divide, specific to position responsibilities.</li>
<li>Knowledge or acquired knowledge of computer and software applications, proficient in Excel and Word. </li>
<li>While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, and talk or hear. </li>
<li>The employee is required to stand, walk and reach with hands and arms. </li>
<li>The employee must occasionally lift and/or move up to 25 pounds. </li>
<li>Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception.</li>
</ul>
WORK ENVIRONMENT:
<ul>
<li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.</li>
<li>Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting and bending. </li>
</ul>
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>
ACKNOWLEDGMENT:
This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation. Seminole Casino Coconut Creek (the Company) reserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice. The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company. Only the Vice President &amp; General Manager has the authority to enter into any employment contract or other written employment agreement with a team member.
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

SUPERVISOR - STEWARDING

<h3>Job Description</h3>
Job DescriptionSalary: 
Bartender
 
SUPERVISOR: F&amp;B Supervisor/FOH Manager EXEMPT (Y/N): NO
CLASSIFICATION: Key Employee
SUMMARY:
Provide friendly, courteous beverage service and beverage preparation. Ensure all bar guests meet age requirements for the purchase of alcohol and tobacco. Proper beverage pouring and dispensing polices. Cash and Credit Card handling.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Ability to understand and comply with all departmental and company rules, regulations, policies and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Acknowledge and greet all guests promptly </li>
<li>Check and maintain supply of all beverage cups and glassware and food service supplies as specified</li>
<li>Cleans and wipes down all bar tops, underbars, counters, floors, and all equipment to ensure every surface is free and clean of debris</li>
<li>Cleans and maintains all food prep and display equipment</li>
<li>Knowledge of MICROS/POS system</li>
<li>Knowledge of cocktail and drink terminology and preparation</li>
<li>Insures correct cocktail/drink call list procedures</li>
<li>Performs necessary side work, pre-shift work and shift completion work</li>
<li>Prepares and serves menu items as specified</li>
<li>Provides service to guest ordering menu</li>
<li>Wipes all bottles clean before leaving at the completion of each shift </li>
<li>Adheres to all regulatory, departmental and casino policies and procedures</li>
<li>Promotes Positive Customer relations, greets guests and creates friendly atmosphere</li>
<li>Ability to read, write and communicate verbally in English</li>
<li>Anticipate and Execute excellent guest service through up-beat positive attentiveness</li>
<li>Ability to multi-task high volume activity, payment transactions, cash and credit card carry as payment and/or comps</li>
<li>Basic mathematic abilities </li>
<li>Basic money handling</li>
<li>Adheres to all regulatory, departmental and casino policy and procedures</li>
<li>Ensures safety, cleanliness and customer satisfaction</li>
<li>Ability to describe all specials and meal items</li>
<li>Ability to take orders efficiently </li>
<li>Other duties as assigned</li>
</ul>
ACCESS TO SENSITIVE AREAS AND INFORMATION:
<ul>
<li>POS System</li>
<li>Guest Credit Card Information</li>
</ul>
MINIMUM QUALIFICATION REQUIREMENTS:
<ul>
<li> High School Diploma or GED</li>
</ul>
<ul>
<li>Minimum of (1) year high pressure, high volume bartending experience (preferably casino)</li>
<li>Minimum of (1) year cash handling experience.</li>
<li>Minimum of (6) months customer service experience in a high volume operation required. (Casino experience preferred.)</li>
</ul>
<ul>
<li> Ability to understand and comply with all departmental and company rules, regulations, policies and procedures.</li>
<li> Must pose excellent communication skills.</li>
<li> Ability to maintain confidentiality of sensitive information.</li>
<li> Ability to work flexible schedules.</li>
<li> Must successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.</li>
<li> Must be twenty-one (21) years of age.</li>
<li> Valid drivers license and clean driving record.</li>
<li> No felony, theft, or stealing convictions.</li>
<li> Must be able to successfully pass a drug screen and the tribal gaming commission licensing.</li>
<li> Tribal preference.</li>
</ul>
TRIBAL PREFERENCE POLICY:
Members of the Jena Band of Choctaw Tribe shall be given absolute preference with respect to hiring, promotions, training, contracting, and separation from employment. For persons who meet the minimum qualifications, preferential treatment shall be based on the following criteria and shall be given in the following order:
<ul>
<li> Enrolled members of the Jena Band of Choctaw tribe who satisfy the minimum job qualifications</li>
<li> Spouses of enrolled members of the Jena Band of Choctaw who satisfy the minimum job qualifications</li>
<li> Enrolled members of other recognized tribes who satisfy the minimum job qualifications</li>
<li> Military Veterans</li>
<li> All others who satisfy the minimum job qualifications</li>
</ul>
EDUCATIONS AND/OR EXPERIENCE:
<ul>
<li>High School Diploma, General Education Degree (GED) Required</li>
<li>Minimum of (1) year high pressure, high volume bartending experience (preferably casino)</li>
</ul>
 
WORKING CONDITIONS:
<ul>
<li>Requires being mobile 100% of time </li>
<li>May work in dimly lit/Smokey area. </li>
<li>Must be able to stand for extended periods </li>
<li>Must be able to tolerate extensive background noises and still maintain calmness and courteousness.</li>
<li>Require to lift/push or pull at least 25lbs.</li>
<li>Requires regular, consistent attendance. </li>
<li>Work area may be small with heavy production.</li>
<li>Temperatures may vary associate will have constant contact with guests and other team members.</li>
</ul>
CERTIFICATE/LICENSE:
<ul>
<li>Louisiana Alcohol Serving Card </li>
</ul>

Bartender

<h3>Job Description</h3>
Job Description
Jamul Casino is San Diego’s newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck – all opening in the early part of 2025. 
Jamul Resort offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members’ well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, fitness center, complimentary EV charging and much more. It’s no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 and 2024 by San Diego’s Business Journal.
1. Guest Service:
<ol>
<ul>
<li>Greeting and welcoming guests in a friendly and professional manner.</li>
<li>Taking beverage orders from guests and relaying them to bartenders.</li>
<li>Ensuring prompt and courteous delivery of drinks to guests.</li>
<li>Assisting to handle guest inquiries, complaints, and requests to ensure satisfaction.</li>
</ul>
</ol>
2. Bar Operations Support:
<ol>
<ul>
<li>Assisting bartenders in preparing and serving alcoholic and non-alcoholic beverages.</li>
<li>Monitoring and maintaining the cleanliness of the bar area, ensuring that workstations are organized.</li>
<li>Refilling and stocking bar supplies, including glasses, napkins, straws, garnishes, and liquor.</li>
<li>Ensuring all necessary equipment is clean and functioning, such as cocktail shakers, ice machines, etc.</li>
<li>Assisting in the preparation of simple cocktails, soft drinks, and other beverages.</li>
</ul>
</ol>
3. Cash and Inventory Management:
<ol>
<ul>
<li>Assisting in tracking inventory and maintaining accurate records of stock levels.</li>
<li>Ensuring the proper handling of cash, processing guest payments, and making change.</li>
<li>Reporting low stock levels to the Bar Manager or Supervisor for replenishment.</li>
</ul>
</ol>
4. Health and Safety:
<ol>
<ul>
<li>Following all food safety and hygiene standards.</li>
<li>Ensuring the bar area complies with resort’s safety, sanitation, and health standards.</li>
<li>Handling glassware and bar equipment safely to prevent accidents.</li>
<li>Ensuring responsible service of alcohol by monitoring guest consumption.</li>
</ul>
</ol>
5. Teamwork and Collaboration:
<ol>
<ul>
<li>Working closely with other bar staff and kitchen personnel to ensure efficient operations.</li>
<li>Maintaining effective communication with other team members to ensure smooth service.</li>
<li>Assisting other areas of the resort as required, including serving drinks at events or private functions.</li>
</ul>
</ol>
6. Other Duties:
<ol>
<ul>
<li>Participating in training and development programs to improve service skills.</li>
<li>Assisting in setting up and breaking down the bar area for special events or daily operations.</li>
<li>Assisting in maintaining cleanliness in surrounding areas of the resort, such as lounge spaces and dining areas.</li>
</ul>
</ol>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
<ul>
<li>Excellent customer service/communication skills</li>
<li>Available to work required schedule which may include nights, weekends, holidays, and overtime as needed</li>
<li>Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner</li>
</ul>
Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.
· Ability to earn and maintain Gaming License. 
· Ability to earn and maintain TiPS certification.
· Ability to earn and maintain a current Food Handlers Card.
· Ability to earn and maintain RBS Certification within 30 days of employment.

J23 Bar Assistant (PT)

<h3>Job Description</h3>
Job Description
SUMMARY
Responsible for ensuring that all activities in the Cage department are performed accurately and efficiently, in accordance with all applicable regulations as well as company standard operating policy and procedures. 
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Assists Cage Manager with the development and implementation of departmental policies and procedures.</li>
<li>Maintains adequate staffing levels by assisting with scheduling and monitoring business levels. </li>
<li>Coaches and guides Team Members to meet department goals and maintain a high level of guest service and internal service standards. Motivates Team Members for continuous improvement though regular communication.</li>
<li>Effectively assists in scheduling team to meet business demands and manage labor costs.</li>
<li>Interviews, selects, and trains new Team Members.</li>
<li>Maintains a high level of confidentiality and professionalism by protecting private and proprietary information. </li>
<li>Interacts with guests and team members in a positive, professional manner.</li>
<li>Ensures a maximum level of customer service and satisfaction is achieved and maintained.</li>
<li>Responds to common inquiries or complaints from customers. Resolves Guest complaints in a timely and positive manner.</li>
<li>Administers and maintains accountability for department training programs.</li>
<li>Writes and issues accurate and timely performance management documentation including both corrective and positive feedback for members of the Cage team. Ensures timely administration of Team Member evaluations.</li>
<li>Supervises, creates Player’s Club accounts, issues, re-prints, and checks the issuance of Player Club cards. </li>
<li>Operates computer, credit card processing equipment, coin sorting/currency counting, and other cashier equipment.</li>
<li>Monitors, Maintains, Fills, Drops, and Balances ATM/Kiosk </li>
<li>Stays knowledgeable on current AML and Title 31 requirements and ensures all necessary information is obtained and tracked appropriately. Oversees and ensures Team Members are documenting necessary information appropriately.</li>
<li>Resolves Guest disputes regarding player club promotions and events as it relates to their card and financial transactions.</li>
<li>Provides coverage for cage cashiers and main bankers, as needed. </li>
<li>Requests and oversees repairs conducted by vendors. </li>
<li>Ensures the integrity of all financial data produced by Team Members who are under their supervision.</li>
<li>Held accountable, to a very high degree, for the accuracy and thoroughness of departmental records and reports.</li>
<li>Must be able to work the required work schedule, which may include nights, weekends, and holidays. Works physically onsite to manage business and interact personally with Team Members, vendors and guests.</li>
<li>Responsible for maintaining a consistent, regular attendance record.</li>
<li>Ensures all safety standards are met and possible safety hazards are quickly resolved.</li>
<li>Is a role model and champion of Prairie Flower Casino’s Mission and Values. </li>
</ul>
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES
<ul>
<li>Bachelor’s degree in Finance, Accounting, or related area and one year of supervisory experience preferred. A combination of skill and experience will be considered. Cash handling and guest service experience is required.</li>
<li>Previous casino experience, specifically cage cashiering, main banker, and/or vault is strongly preferred. </li>
<li>Must possess excellent communication, organizational, and analytical skills. Must be extremely numbers and detail oriented.</li>
<li>Demonstrates the ability to interact with guests, co-workers, and Team Members in a friendly, enthusiastic, and outgoing manner.</li>
<li>Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents. </li>
<li>Must be able to effectively use a computer including Microsoft Office and other job specific software.</li>
<li>Ability to read, analyze, and act upon complex documents and reports necessary.</li>
<li>Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals required.</li>
<li>Must be able to maintain the appropriate Gaming License.</li>
</ul>
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS
<ul>
<li>While performing the duties of this job, the Team Member is regularly required to talk or hear. </li>
<li>Lifts to a maximum of 40 pounds and frequently lifts up to 25 pounds.</li>
<li>Required to stand and walk for a majority of the shift. </li>
<li>Requires frequent pushing plus very frequent bending, twisting, kneeling, and stooping.</li>
<li>Requires the manual dexterity to handle/count currency, cash, coin and chips and operate a computer and calculator.</li>
<li>Must be able to work in areas with high noise levels, bright lights and dust.</li>
<li>Requires the ability to bend, twist, and stand to perform normal job functions.</li>
<li>Must be able to respond to touch, speech, aural and visual cues.</li>
<li>Occasionally required to reach with hands and arms, climb, balance, stoop, kneel, and crouch.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.</li>
<li>The noise level in the work environment is usually moderate, increasing to loud when on the casino floor.</li>
<li>This casino has an enclosed gaming area where smoking is allowed. Team members may be exposed to a smoking environment in or around this designated smoking area. </li>
</ul>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. 
The above description is intended to describe the general nature and level of the role. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of the team member assigned to the position. Prairie Flower Casino reserves the right to make changes to the above job description, as necessary. 
The Ponca Tribe of Nebraska exercises Indian preference in hiring to Ponca Tribal members and members of federally recognized tribes.

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