field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
As part of our commitment to excellence and maintaining a top-tier technical consulting team, S1 Technology is seeking a Technical Support Engineer who embodies our values and possesses a deep understanding and expertise in modern technology landscapes. The ideal candidate will meet the following minimum requirements:
Education and Experience:
<ul>
<li>At least 2 years of hands-on experience in service desk, system/network administration, or a similar role.</li>
<li>Previous experience in a Managed Service Provider (MSP) environment is highly preferred.</li>
</ul>
Technical Skills:
<ul>
<li>History administering Microsoft 365 tenants</li>
<li>Proficient in administering Windows&nbsp;server environments, including but not limited to installation, configuration, maintenance, and troubleshooting.</li>
<li>Strong understanding of networking principles and experience managing network infrastructure – switches, routers, firewalls, WiFi, and VLANs.</li>
<li>Experience with cloud services (e.g., AWS, Azure, Google Cloud) and managing cloud-based infrastructure and services.</li>
<li>Knowledge of virtualization technologies (e.g., VMware, Hyper-V) and containerization (e.g., Docker, Kubernetes).</li>
<li>Familiarity with backup and disaster recovery solutions and best practices.</li>
<li>Experience with scripting and automation tools (e.g., PowerShell, Bash).</li>
</ul>
Professional Skills:
<ul>
<li>Excellent problem-solving and analytical skills.</li>
<li>Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.</li>
<li>Ability to work independently and as part of a team, managing time effectively across multiple tasks and deadlines.</li>
<li>Commitment to continuous learning and staying current with the latest technologies and industry trends.</li>
</ul>
We're laser-focused on customer experience and a good Technical Support Engineer takes a consulting-by-doing approach to help end-users use technology to make their jobs easier and their lives better!
We pride ourselves on fostering an incredible workplace at S1 Technology. We believe that we'd be nothing without our fantastic team, which is why we make dang sure to focus a lot of time and energy into building the culture at S1! We're always hiring and we're always looking for the best!
Why should you even care?
<ul>
<li>
We want to build a lasting, great, and enduring company that will outlive its owners.
</li>
<li>
We exist to help small businesses leverage the power of technology to succeed.
</li>
<li>
You’ll always know why you’re here and how you help S1 and our customers. You’ll participate in the success of dozens of small businesses.
</li>
</ul>
We believe in these values:
<ul>
<li>
Have Fun
</li>
<li>
Never Lie
</li>
<li>
Be Meticulous
</li>
<li>
Be Innovative
</li>
<li>
Be Bad Ass, but Humble
</li>
</ul>
We’ll make decisions through this lens. We’ll evaluate talent through this lens. We’ll operate based on these values. Someone who excels in this role is someone who has had previous MSP experience and is excited to help people. You’ll be responsible for responding to support tickets and resolving high-level endpoint and networking problems.
Company DescriptionWe're a strategic Managed IT Services &amp; Cybersecurity provider that hold ourselves to a very high standard in customer experience, technical expertise, quality of work and work culture. 
<h3>Company Description</h3>
We're a strategic Managed IT Services &amp; Cybersecurity provider that hold ourselves to a very high standard in customer experience, technical expertise, quality of work and work culture.

Technical Support Engineer

<h3>Job Description</h3>
Job Description
LILT in the News
<ul>
<li>
We were named to The Software Report’s fifth annual list of TOP Software Companies! Click here to learn more and see the full list.
</li>
<li>
LILT listed on the Inc. 5000 List for the first time.
</li>
<li>
Check out all our news on our website.&nbsp;
</li>
</ul>
About Us
LILT is the leading AI solution for enterprise translation. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale.
While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions.
 
Where You’ll Work
Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page!
This position is based out of our Emeryville, CA office, and will be expected to work in the office in a hybrid capacity.&nbsp;
Authorization to work in the U.S. is a precondition of employment.
What you’ll do
We are seeking a highly motivated and skilled Technical Support Engineer to join our customer support team. As a Technical Support Engineer for the Lilt platform, you will work directly with our customers and linguists to help them resolve the issues they face while working with the platform and help LILT improve its AI platform. You will be the face of the company externally when discussing solutions and building relationships with our customers and providing valuable feedback internally to our engineering teams to help improve our products and services. You will collaborate closely with our production and customer success teams and leverage your technical abilities to ensure timely delivery of projects to our customers. The role also provides you the opportunity to build, fix, and create tools and features that have a direct impact on both internal and external users that depend on our product every day.
It's a great opportunity to learn a technically complex, customer-oriented product from the inside-out. Every day brings exciting and new challenges!
Responsibilities:
<ul>
<li>
Be a key source of knowledge on the LILT platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices.
</li>
<li>
Interact regularly with Engineering, Production, and cross-functional management on high-profile technical issues&nbsp; to the product support team.
</li>
<li>
Reproduce customer issues, file bug reports, and coordinate the delivery of fixes.
</li>
<li>
Analyse customer data including log files, stack traces, browser traces and thread dumps.
</li>
<li>
Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from LILT platform users
</li>
<li>
Author knowledge base articles and drive internal knowledge-sharing initiatives.
</li>
<li>
Be prepared to work in a 24x5 shift environment
</li>
</ul>
Who you are:
<ul>
<li>
You are creative, courageous and have strong problem-solving capabilities&nbsp;
</li>
<li>
You can adapt to change quickly, while dealing with many varied technical support requests and challenges
</li>
<li>
You are highly technical with an interest in internet technologies and knowledge of technical processes (think SQL / HTML / JavaScript / PHP / Java / Scripting).
</li>
<li>
You are self-driven, flexible, and have the ability to maintain high levels of productivity with minimal supervision; taking accountability for your work and results delivered.
</li>
<li>
You’ve had exposure to uncertain situations and show a history of dealing with ambiguity successfully
</li>
<li>
You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests.
</li>
</ul>
Skills and Experience:
<ul>
<li>
Excellent customer service and problem solving skills
</li>
<li>
Ability to quickly diagnose, multi-task and resolve customer issues
</li>
<li>
Must be able to research application database, application code and knowledge base and recreate issues to provide customer solutions
</li>
<li>
Effectively communicate with customers as required: keeping them informed of incident progress and maintaining records of customer interactions including actions taken - in written and sometimes in a meeting conference call
</li>
<li>
Must be able to work independently and as a member of a team
</li>
<li>
STEM degree preferred but not required
</li>
<li>
Experience with a monitoring tool like Datadog is required&nbsp;
</li>
<li>
Experience within the localization industry and multiple languages is a plus
</li>
<li>
Experience in a Technical Support team setting (preferably in enterprise application software support) for more than 2 years
</li>
</ul>
<ul>
<li>
SQL/Relational Databases - minimum 2-5 years
</li>
<li>
Linux environment and kernel - minimum 2-5 years
</li>
<li>
Scripting (i.e. Bash, Python, etc.) - minimum 2-3 years
</li>
</ul>
Why You’ll Love LILT
We are mission driven, passionate about our Customers' outcomes and we move really fast!&nbsp; There is never a dull moment in our learning rich environment.&nbsp; We live the 70/20/10 learning model where 70% of your learning will come through on-the-job experience, 20% through coaching and mentoring and 10% through formal learning channels.&nbsp; This role will push you outside your comfort zone, but our leaders and team members will be right there with you to provide real time coaching and feedback.&nbsp; You will grow a TON in your first year and we are excited to be a part of unlocking your potential!&nbsp;
Our Story
Our founders, Spence and John met at Google working on Google Translate.&nbsp; As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT.&nbsp;
At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.
Benefits:
<ul>
<li>
Compensation: At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays
</li>
<li>
Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability
</li>
<li>
Paid parental leave is provided after 6 months.
</li>
<li>
Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle
</li>
</ul>
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at <a href="https://lilt.com/legal/privacy" target="_blank">https://lilt.com/legal/privacy</a>. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
 
Compensation Range: $110K - $115K

<h3>Job Description</h3>
Job DescriptionCompany Description 
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
In the United States, the world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
Job Description 
• Actively engaged with suppliers and supply chains • Able to analyze supplier capacity and supplier investment requests • Ability to accurately assess supplier weaknesses and provide solutions • Monitor high risk supplier development issues to prevent crisis at our operations • Drive and develop supplier problem solving techniques for identified supplier fault issues • Fix and develop supplier production systems and processes • Drive supplier operational excellence • Set focused priorities to reach objectives Competence required for the position: • Problem Solving • Lean Manufacturing •Act with strong sense of urgency and commitment • Able to handle uncertainty and the unexpected • Able to handle unfamiliar tasks, using previous experiences • Ability to multitask and manage workload efficiently and effectively • Ability to drive sense of urgency to suppliers focused on information, communication, and results. Provide direct &amp; actionable feedback • Be customer focused • Provide timely information for accurate decisions • Able to create trustful relations and face reality, surface problems and support finding solutions • Strong collaboration and leadership skills • Able to execute in a complex regional organization • Anticipate bottlenecks, explore contingencies, and provide solutions &nbsp;
Qualifications 
• Bachelor degree required. Major in engineering or business management or supply chain management preferred • Supply chain (quality and development) and/or production experience • Preferably experience from the automotive or heavy commercial truck industry in supplier quality and capacity, manufacturing engineering, supplier development or crisis management • Strong problem solving, communication and teamwork skills • Strong accountability and project management for tasks without close supervision • Ability to prioritize tasks in a fast-paced environment • Customer focused mindset, dedicated to meet external and internal customer expectations • Desire to work in a collaborative team towards a common purpose • Strong integrity and creativity • Flexibility and preparedness to travel with short notice
 Additional Information 
<ul>
<li>All your information will be kept confidential according to EEO guidelines.</li>
</ul>

<h3>Job Description</h3>
Job Description
As part of our commitment to excellence and maintaining a top-tier technical consulting team, S1 Technology is seeking a Technical Consultant who embodies our values and possesses a deep understanding and expertise in modern technology landscapes. The ideal candidate will meet the following minimum requirements:
Education and Experience:
<ul>
<li>At least 2 years of hands-on experience in service desk, network administration, or a similar role.</li>
<li>Previous experience in a Managed Service Provider (MSP) environment is highly preferred.</li>
</ul>
Technical Skills:
<ul>
<li>Proficient in administering Windows and Linux server environments, including but not limited to installation, configuration, maintenance, and troubleshooting.</li>
<li>Strong understanding of networking principles and experience managing network infrastructure – switches, routers, firewalls, WiFi, and VLANs.</li>
<li>Experience with cloud services (e.g., AWS, Azure, Google Cloud) and managing cloud-based infrastructure and services.</li>
<li>Knowledge of virtualization technologies (e.g., VMware, Hyper-V) and containerization (e.g., Docker, Kubernetes).</li>
<li>Familiarity with backup and disaster recovery solutions and best practices.</li>
<li>Experience with scripting and automation tools (e.g., PowerShell, Bash).</li>
</ul>
Professional Skills:
<ul>
<li>Excellent problem-solving and analytical skills.</li>
<li>Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.</li>
<li>Ability to work independently and as part of a team, managing time effectively across multiple tasks and deadlines.</li>
<li>Commitment to continuous learning and staying current with the latest technologies and industry trends.</li>
</ul>
We're laser-focused on customer experience and a good Technical Support Engineer takes a consulting-by-doing approach to help end-users use technology to make their jobs easier and their lives better!
We pride ourselves on fostering an incredible workplace at S1 Technology. We believe that we'd be nothing without our fantastic team, which is why we make dang sure to focus a lot of time and energy into building the culture at S1! We're always hiring and we're always looking for the best!
Why should you even care?
<ul>
<li>
We want to build a lasting, great, and enduring company that will outlive its owners.
</li>
<li>
We exist to help small businesses leverage the power of technology to succeed.
</li>
<li>
You’ll always know why you’re here and how you help S1 and our customers. You’ll participate in the success of dozens of small businesses.
</li>
</ul>
We believe in these values:
<ul>
<li>
Have Fun
</li>
<li>
Never Lie
</li>
<li>
Be Meticulous
</li>
<li>
Be Innovative
</li>
<li>
Be Bad Ass, but Humble
</li>
</ul>
We’ll make decisions through this lens. We’ll evaluate talent through this lens. We’ll operate based on these values. Someone who excels in this role is someone who has had previous MSP experience and is excited to help people. You’ll be responsible for responding to support tickets and resolving high-level endpoint and networking problems.
Company DescriptionWe're a strategic Managed IT Services &amp; Cybersecurity provider that hold ourselves to a very high standard in customer experience, technical expertise, quality of work and work culture. 
<h3>Company Description</h3>
We're a strategic Managed IT Services &amp; Cybersecurity provider that hold ourselves to a very high standard in customer experience, technical expertise, quality of work and work culture.

<h3>Job Description</h3>
Job Description
We are seeking a Technical Support Engineer to join our team! You will design and develop solutions to complex application problems or network concerns.
Responsibilities:
<ul>
<li>Oversee the installation of operating systems, network systems, software, and hardware</li>
<li>Monitor system operations to detect potential problems</li>
<li>Implement network systems to support communication between all departments</li>
<li>Provide technical direction and guidance to team members</li>
<li>Provide technical assistances directly to clients.</li>
<li>Navigate Office 365 for new user creation or resolving email issues</li>
<li>Travel to client locations to troubleshoot hardware / software / networking issues.</li>
<li>"Own" the client - from the beginning of a project all the way through to completion (Project Management).</li>
<li>Proactively evaluate client's systems to ensure compliance, and performance requirements are met.</li>
<li>Must be able to accurately document problems and resolutions in our PSA / CRM tracking system.</li>
<li>Excellent communication skills, time management, and customer service are paramount to this position.</li>
</ul>
Qualifications:
<ul>
<li>3+ years of consulting / field tested technical support experience</li>
<li>3+ years of practical Remote Managed Monitoring experience</li>
<li>Previous experience in computer engineering, architecture, or other related fields, experience in MSP field preferred </li>
<li>Microsoft Windows Server 2012 through 2022</li>
<li>Microsoft Active Directory and Group Policy Administration</li>
<li>Demonstrated networking skills / knowledge of TCP/IP, DHCP and DNS</li>
<li>Microsoft Office 365 (Hosted Exchange, Hosted SharePoint Services)</li>
<li>Microsoft Teams (VOIP)</li>
<li>Microsoft Hyper-V (all versions)</li>
<li>Microsoft SQL Server</li>
<li>Routers/ Firewalls SonicWALL, WatchGuard, Cisco, Juniper, Fortinet, (QOS, VLAN, VPN)</li>
<li>Managed Services Automation — PSA,RMM</li>
<li>Must possess excellent communication, time management, and documentation skills</li>
<li>Capable of working with high-maintenance clients and meeting project deadlines</li>
<li>Ability to evaluate clients' needs and make recommendations for upgrades</li>
<li>A reliable car, a valid driver’s license, and active auto insurance (proof of insurance required)</li>
<li>Must be able to pass a federal background check.</li>
<li>Provide at least 3 references, non-familial.</li>
<li>Fundamental knowledge of networking, hardware, and software</li>
<li>Strong troubleshooting and critical thinking skills</li>
<li>Ability to prioritize and multitask</li>
<li>Deadline and detail-oriented</li>
</ul>

<h3>Job Description</h3>
Job DescriptionJob Description 
Are you in a technical support or systems administration role and looking to kickstart your career within global technology business? At PaperCut, support is more than just fixing issues and receiving phone calls, it is important to our engineering-driven ethos.
Our relationships with our customers have been guided by exceptional technical support and is core to PaperCut's success. This customer-first attitude, with a focus on technical excellence, has converted some of the toughest, most cynical SysAdmins into our biggest advocates.
Reporting to the Regional Support Manager, this is a full- time hybrid role, based in our Portland office 3 days per week.
Some of the things you'll do...
<ul>
<li>
You will solve issues thinking customer-first problem solving and resolution.
</li>
<li>
You will interact via phone, email, web chat and forum support.
</li>
<li>
You work as a part of the global support flow working with our teams in Australia&nbsp;and the UK.
</li>
<li>
You'll assist channel partners with the PaperCut products, scripting and print domain questions.
</li>
<li>
You will consolidate feature feedback from customers and attend product planning meetings to represent customers.
</li>
</ul>
A little about you...
<ul>
<li>
You have experience as a hands-on desktop support engineer, technical support engineer or sysadmin.
</li>
<li>
You love to resolve technical issues for customers, ensuring customer satisfaction.
</li>
<li>
You know the difference between a static IP address and a DHCP reservation - and know not to use either of those terms when you're talking to a non-technical user.
</li>
<li>
You will consolidate feature feedback from customers and attend product planning meetings to represent customers.
</li>
</ul>
Additional Information 
All your information will be kept confidential according to EEO guidelines.
What else you can expect from us
<ul>
<li>We're led by our values in everything we do - Caring, Honest, Intelligent and Nimble (CHIN).</li>
<li>We are proud to be a true hybrid workplace that supports both in-person connection and flexibility.</li>
<li>Our office, right by Pine Street Market, has unlimited espresso coffee at our in-house cafe. We'll even train you to be a barista, as we value quality in everything we do.</li>
<li>PaperCutters are eligible for an annual bonus where we Share the Success of our collective achievements.</li>
<li>You will get access to a full suite of benefits on day one, including great medical and workers' compensation coverage, 401(k) with matching contribution, four weeks paid vacation, generous parental leave, sick, and volunteer leave, longevity leave (extra 5 days paid leave after every 5 years) and more.</li>
<li>Empowered development options with a spend-as-you-like annual training budget.</li>
<li>Our Diversity, Equity, Inclusion and Belonging programmes are highly visible day-to-day.</li>
</ul>
More about PaperCut
We like to say we're the most exciting company in the most boring part of IT. We're an award-winning market leader in Print Management solutions.
Proudly B-Corp Certified, PaperCut helps hundreds of millions of people around the globe to minimise waste while having a secure and easy printing experience. Simply put, our code saves trees and in our 25 years, we have saved 360,000 trees and counting. Now through our Forest Positive programme, PaperCut Grows, we help customers turn their printed pages into newly planted trees.
Now is an exciting time to join PaperCut as we accelerate the transition of our product suite to cloud and beyond.
Our commitment to you Our hiring process lets you show off the very best version of yourself while learning all about us at the same time. Our pinky promise is a candidate experience that's enjoyable, thorough, and fair. That's our way of inspiring the world's brightest minds to become PaperCutters. As an equal-opportunity employer that values diversity and inclusion, we proudly encourage people from all walks of life to apply (even tea drinkers). We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, or other applicable legally protected characteristics. PaperCut is a proud 2025&nbsp;Circle Back Initiative Employer – we commit to responding to every applicant.

<h3>Job Description</h3>
Job DescriptionSalary: Competitive 
Technical Support Engineer
 Location:Chicago 60604 Salary:Competitive
 Who are we?
 Options is the largest global financial technology company headquartered in Belfast. We are at the forefront of banking and trading infrastructure, serving clients globally with offices in New York, Chicago, Toronto, London, Cambridge, Paris, Hong Kong, Tokyo, Singapore, and Auckland. At Options, our services are woven into the hottest trends in global tech, including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence).
 
Why Options?
 Global travel: We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia. Continuous career development opportunities: We provide professional skills development and technical training. The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities for innovation and forward-thinking. Competitive salary: In addition to a competitive salary, Options reward employees with a range of bonus incentives and employee benefits.
 
TheRole
 
As an Options Technology Support Engineer, you will play a critical role in supporting our options trading operations and technology infrastructure. You will work closely with the clients technology team, and other technology professionals to ensure the smooth operation of our options trading platform. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of a global alternative investment firm. We are seeking a talented and motivated Options Technology Support Engineer to join our dynamic team.
 
Typical Job duties would include: 
 
<ul>
<li> On-Site Technical Support: Serve as the primary technical point of contact for the client, providing on-site support for all options trading technology systems.</li>
<li> System Monitoring and Maintenance: Monitor the health and performance of internal systems, ensuring that they are operating optimally. Conduct regular maintenance activities, including software updates and configuration changes, to keep systems up to date.</li>
<li> Troubleshooting and Issue Resolution: Diagnose and resolve technical issues. Escalate complex problems to appropriate internal teams and coordinate with them to find timely solutions.</li>
<li> Incident Management: Respond to incidents and service requests raised by the client, adhering to defined service level agreements (SLAs) and following established incident management processes. Document incidents and their resolutions accurately.</li>
<li> Client Relationship Management: Build and maintain strong relationships with key client stakeholders, understanding their requirements and proactively addressing their concerns. Serve as a technical advisor to the client.</li>
<li> System Enhancements and Upgrades: Collaborate with the Options Technology development team to implement system enhancements and upgrades. Participate in testing and validation activities to ensure smooth deployment.</li>
<li> Training and Knowledge Sharing: Conduct training sessions for the client's technical staff to enhance their understanding of the options trading systems. Share technical knowledge and best practices with both internal teams and the client to foster continuous improvement.</li>
</ul>
 
Were looking for someone who has technical proficiency in:
 
<ul>
<li> Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).</li>
<li> Technical Expertise: desirable to have specifically strong knowledge of 365, Azure, Endpoint Management, DeviceDeployment. AV troubleshooting.</li>
<li> Experience: Minimum of 1-2 years of experience in a similar role within the financial services industry, providing on-site technical support and troubleshooting.</li>
<li> Problem-Solving Skills: Ability to analyse complex technical issues, identify root causes, and propose effective solutions. Strong troubleshooting and diagnostic skills with the ability to handle high-pressure situations calmly.</li>
<li> Communication and Interpersonal Skills: Excellent verbal and written communication skills with the ability to convey technical information clearly and concisely. Strong interpersonal skills to build relationships with clients and collaborate effectively with cross-functional teams.</li>
<li> Client Focus: Demonstrated ability to understand and fulfil client requirements while providing exceptional customer service. Proactive in anticipating client needs and exceeding their expectations.</li>
<li> Adaptability and Flexibility: Ability to thrive in a fast-paced and dynamic environment. Willingness to adapt to changing priorities and take on additional responsibilities as required. </li>
</ul>
 
Were also looking for candidates with: 
 
<ul>
<li>Strong research, writing and communication skills.</li>
<li>Exceptionalorganisational skills and strong attention to detail.</li>
<li>Desire to travel and see the world.</li>
<li>Ability to work independently and manage your own projects in a professional manner.</li>
<li>A passion for innovation and the financial technology sector.</li>
<li>Projectmanagement skills and proven ability to manage own workload.</li>
</ul>
 Apply Now!
 If youre a driven support engineer ready to take on an exciting role in financial technology, please submit your resume and cover letter.
 Please submit a CV and cover letter to the on the Options Careers Page at <a href="https://www.options-it.com/careers/" target="_blank">https://www.options-it.com/careers/</a>. The covering letter must detail the role you are applying to, along with your availability.
 We look forward to reviewing your application and discussing how you can make an impact at Options Technology!

<h3>Job Description</h3>
Job DescriptionIDR is seeking a&nbsp;Technical Support Engineer&nbsp;to join one of our top Tech clients in&nbsp;Orlando, FL. This role offers an exciting opportunity to get your foot in the door with one of the largets digital technology organizations! If you're looking to get your foot in the door with one of the most innovative industry leaders...Apply today!&nbsp; Position Overview/Responsibilities for the Technical Support Engineer: The Technical Support Engineer supports end clients throughout their integrations by responding to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications &amp; software. They interact directly with clients via phone support and chat support to troubleshoot &amp; diagnose design, reliability &amp; maintenance problems or bugs to platform engineering/software engineering. They provide technical support to administrators, technicians &amp; product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems. &nbsp;Required Skills for Technical Support Engineer
<ul>
<li>Basic Network troubleshooting (e.g. Ping, Telnet)</li>
<li>Email troubleshooting (O365, Exchange)</li>
<li>LDAP/Active Directory Support</li>
<li>SSO or other authentication or user management systems</li>
<li>Hands on experience in any?bi-directional, integration between two systems?</li>
<li>Must have 2+ years experience with scripting languages, specifically JavaScript</li>
<li>Knowledge on Web?Services&nbsp;&nbsp;(SOAP, REST)?</li>
<li>Experience with relational databases (e.g. MySQL, Oracle)</li>
<li>Experience with the gathering and reading of various log files</li>
</ul>
Why IDR?
<ul>
<li>20+ Years of Proven Industry Experience in 4 major markets</li>
<li>Employee Stock Ownership Program</li>
<li>Medical, Dental, Vision, and Life Insurance</li>
<li>ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row</li>
</ul>
PandoLogic. Keywords: Technical Support Engineer, Location: Orlando, FL - 32812 , PL: 597486622

<h3>Job Description</h3>
 Company Summary 
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
 Department Summary 
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
 Job Duties and Responsibilities What’s In It for You?
<ul>
<li>Career Growth: Many of our current operations leaders started in this role. Other technicians have moved into various departments within DISH to discover new challenges. Show grit and tenacity, and you’ll grow quickly within an organization committed to your success</li>
<li>Compensation Increases: Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase. Performance-based promotions include automatic 5% pay increases at Level 2 and 10% at Levels 3 and 4</li>
<li>Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses. In addition, AwardPerqs are allocated for high performance and can be redeemed at your discretion; award redemptions include flights, excursions, electronics, houseware and more</li>
<li>Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account</li>
<li>Workplace Variation: Get the best of both worlds in a role that allows for the opportunity to problem solve by yourself, collaborate with fellow technicians, and engage with loyal customers</li>
<li>Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans</li>
<li>Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)</li>
<li>Continued Education: Tuition Reimbursement to support your career development</li>
<li>Tools Provided: DISH-supplied van, tools, and uniforms</li>
</ul>
What You’ll Be Doing:
As a Field Technician, you’ll represent DISH in customers' homes, simplifying their lives and introducing them to infinite smart home possibilities. Key responsibilities include:
<ul>
<li>Working independently while enjoying support and collaboration from team members</li>
<li>Managing your day to drive success while benefiting from the support of a large, competitive company</li>
<li>Building rapport and ensuring an excellent customer experience</li>
<li>Installing and servicing DISH products and smart home solutions</li>
<li>Educating customers on product usage and smart home benefits</li>
<li>Selling products and services with the intent to give our customers the best possible home entertainment experience</li>
<li>Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times</li>
</ul>
Our Training Program Offers You:
<ul>
<li>A process-based approach to effectively drive customer satisfaction</li>
<li>Best-in-class practices, designed and tested by our technicians</li>
<li>Knowledge of tool selection and proper use</li>
<li>Up-to-date information on modern Smart Home technology and techniques to share that knowledge with customers for sales and educational purposes</li>
</ul>
Required Skills and Experience:
<ul>
<li>Customer Focus: Ability to build rapport quickly and ensure client satisfaction</li>
<li>Problem-Solving: A knack for solving complex issues for a diverse customer base</li>
<li>Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning</li>
<li>Adaptability: Comfortable working in an environment that appreciates agility and determination</li>
<li>Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs</li>
<li>Licensing: Valid driver’s license with a clean driving record</li>
<li>Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays</li>
</ul>
 Skills, Experience and Requirements Required Skills and Experience:
<ul>
<li>Customer Focus: Ability to build rapport quickly and ensure client satisfaction</li>
<li>Problem-Solving: A knack for solving complex issues for a diverse customer base</li>
<li>Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning</li>
<li>Adaptability: Comfortable working in an environment that appreciates agility and determination</li>
<li>Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs</li>
<li>Licensing: Valid driver’s license with a clean driving record</li>
<li>Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays</li>
</ul>
 Salary Ranges Compensation: $18.75/Hour Benefits 
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
This will be posted for a minimum of 3 days or until the position is filled.

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