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<h3>Job Description</h3>
Job Description
WHY WORK FOR SUMMERS?
Summers Plumbing Heating &amp; Cooling is a continually growing company with tons of opportunity for personal and professional growth! Our team is close-knit and we strive to promote excellence as we interact with our customers. Come grow with us! 
We offer employees an outstanding compensation package with paid holidays, vacations, health and dental insurance, short and long term disability, 401K with company match, AND we are EMPLOYEE OWNED!
We are also honored to have made the Best Places to Work in Indiana list this year!
 
$$ COMPETITIVE BASE PAY WITH OPPORTUNITIES FOR GROWTH!! $$ 
 
The CSR is responsible for:
<ul>
<li>Assisting in taking all incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential! </li>
<li>Consistently in-bounding and out-bounding calls. This will include some happy checks with customers and some inside sales. </li>
<li>Make sure that taking care of the clients takes higher priority than any other task and that the clients are enthusiastic about how they are treated. Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members' spirit. </li>
<li>Making sure that the phone is answered before the third ring and that the approved company greeting is used each time. </li>
<li>Making absolutely sure that a client is notified ahead of time if the technician is not going to arrive at their home in the scheduled time window and re-scheduling the time to the client's</li>
<li>Assisting is sales of Safety Comfort Agreements. Extra scheduled service appointments should be booked to make up for any shortfall of repair calls. Performing the budgeted number of service and repair calls each day is critical, because residential replacement leads are coming from those calls. </li>
<li>Attending regular CSR training </li>
<li>Attending regular staff meetings</li>
<li>Other duties as assigned. </li>
</ul>
The CSR Will:
<ul>
<li>Be attentive to detail</li>
<li>Have excellent interpersonal communication skills!</li>
<li>Take responsibility for work</li>
<li>Solve problems quickly and creatively</li>
<li>Collaborate with the team on a regular basis</li>
<li>Assist in decision making and be regularly required to make decisions for scheduling/dispatching</li>
<li>Take initiative</li>
<li>Maintain regular attendance</li>
<li>Be professional in appearance</li>
<li>Have a positive and team oriented attitude</li>
<li>Abide by all company policies and procedures</li>
</ul>
 
APPLICANT MUST BE AVAILABLE TO WORK ANY SHIFT FROM START TIME 8AM TO END TIME 6PM.

Customer Service Representative

<h3>Job Description</h3>
Job Description
Customer Service Representative (CSR)
Who We Are
D&amp;S Automotive was founded in 1977 and has since grown to become a leader in Northeast Ohio collision repair and automobile restyling. The company is locally owned and headquartered in Mentor, Ohio, with a total of six locations, two in Mentor, and one each in Chardon, Elyria, Kirtland, and North Ridgeville. D&amp;S Automotive's unrivaled customer experience and attention to detail has earned them a reputation in the community for its award-winning service, quality customer care and community involvement.
What We Value
Philanthropy: We passionately believe that it is our communities and the people that make up our communities that shape our business and make us a successful company. Our desire is to embrace philanthropy and maintain a culture of giving to better our community just like it betters us.
 
Family: Families care about one another. They show admiration and respect whilst also supporting in times of need. They relate to each other and use this to solve problems and achieve common goals. At D&amp;S Automotive, we work to maintain a welcoming atmosphere where employees have opportunities to build camaraderie and elevate teamwork.
 
About the Position 
The Customer Service Representative (CSR) is vital to the flow of information within each of our collision centers. This position is responsible for handling incoming phone calls, greeting customers, and assisting the collision center staff with billing and appointments.
 
This is a full-time opportunity that works during the 7:45 am - 5:30 pm time frame, Monday through Friday. We offer competitive compensation, as well as medical, vision, dental, PTO, continuing education opportunities, Paid Holidays, Paid Volunteering Program, Paid Life Insurance and 401(k) plan with match. The Customer Service Representative will report to the Collision Center Manager and pay will commensurate with the chosen candidate's experience.
Essential Job Functions
<ul>
<li>Handle incoming phone traffic and ensure questions get answered or transferred to the appropriate person to assist them.</li>
<li>Schedule, confirm, and follow up on customer estimate, drop off, and pick up appointments</li>
<li>Greet customers that enter the facility and get their information</li>
<li>Regularly update customers on the status of their vehicles during the repair process</li>
<li>Monitor incoming Podium messages and reply or ensure that the appropriate person is assigned</li>
<li>Assist in preparing final billing</li>
<li>Supplemental Reviewing </li>
<li>Manage rental car reservations</li>
<li>Manage repair schedule and distribute work load</li>
<li>Communicate with insurance companies and fleet customers regarding payments, additional information or photos requested, etc.</li>
<li>Prepare folders for delivery of vehicles back to customers</li>
<li>Assist in final delivery of vehicles back to customers; walk them through the repairs and paperwork</li>
<li>Maintain safe and clean lobby area, including stocking pens and marketing materials</li>
<li>Order office supplies as needed</li>
<li>Other duties as assigned by supervisor(s)</li>
</ul>
 
Minimum Requirements
<ul>
<li>High school diploma or equivalent</li>
<li>3+ years of experience with over the phone customer service experience </li>
<li>Valid driver's license and ability to pass a background/credit check</li>
<li>Proficient computer skills, including Microsoft Office Suite</li>
<li>Prior Automotive Service or Auto Body experience is preferred </li>
<li>Prior experience working in CCC One preferred</li>
</ul>
Characteristics Sought
<ul>
<li>Exceptional organizational skills and attention to detail</li>
<li>Friendly and outgoing personality</li>
<li>Effective communication skills</li>
<li>Sales-minded, with excellent follow through skills</li>
<li>Willingness to learn</li>
<li>Ability to adapt and thrive in a fast-paced and ever-changing environment</li>
</ul>
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
 
D&amp;S Automotive is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
 
All candidates upon Offer of Employment will be required to submit to a Background/Credit Check. For the Background Check we look for prior felonies. We run the Credit Check because in your position you may handle sensitive information including customer credit cards, cash, etc.

<h3>Job Description</h3>
Overview: 
We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
 Responsibilities:
<ul>
<li>Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities</li>
<li>Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service</li>
<li>Present a professional, confident and enthusiastic image to develop trusting relationships with all customers</li>
<li>Provide high levels of customer account management by properly setting up and maintaining account information and data</li>
<li>Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities</li>
<li>Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing</li>
<li>Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies</li>
<li>May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs</li>
</ul>
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
<ul>
<li>Medical, dental, and vision (eligibility after just 30 days of employment)</li>
<li>Paid time off that increases with tenure</li>
<li>A 401(k) with company match and immediate vesting</li>
<li>A new employee training program and many opportunities for continued learning and career development</li>
<li>Disability and life insurance</li>
<li>Employee recognition program</li>
<li>Generous tuition assistance program</li>
<li>Propane discounts</li>
</ul>
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: <a href="https://jobs.suburbanpropane.com/benefits/" target="_blank">https://jobs.suburbanpropane.com/benefits/</a> .
 Qualifications:
<ul>
<li> Minimum of 3 years of experience in a customer service role</li>
<li>Minimum of a High School diploma or GED preferred</li>
<li>Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports</li>
<li>Ability to multi-task and prioritize assignments in a team environment</li>
</ul>
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange.&nbsp; Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.&nbsp; Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives.&nbsp; For additional information on Suburban Propane, please visit <a href="http://www.suburbanpropane.com" target="_blank">www.suburbanpropane.com</a>. 
It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: <a href="https://jobs.suburbanpropane.com/our-hiring-process/" target="_blank">https://jobs.suburbanpropane.com/our-hiring-process/</a>
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, citizenship or immigration status, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: <a href="https://www.phila.gov/documents/fair-chance-hiring-law-poster" target="_blank">https://www.phila.gov/documents/fair-chance-hiring-law-poster</a>

<h3>Job Description</h3>
Job Description
Nature &amp; Scope:
Positional Overview
Under the direction of the Customer Service Supervisor(s), CSRs are the primary customer contact responsible for all telephone inquiries. CSRs open and manage customer accounts, processes payments, and opens cases on behalf of customers for further research. This responsibility includes ensuring service requirements are protected and accounted for in accordance with set standards.
Role &amp; Responsibility:
Tasks That Will Lead To Your Success
· Assists customers with the account opening process.
· Accurately explains the terms/conditions and policies/procedures relating to the account.
· Processes account payments, perform cash out process at end of shift
· Consistently meets or exceeds performance goals to ensure the highest quality of service is provided to the customer.
· Performs account maintenance, including account changes, adjustments, and statement requests.
· Contacts customers for additional account information.
· Assists in problem correspondence as required.
· Prepares reports including CSR Daily Activity report and cash out report.
Skills &amp; Experience:
Qualifications That Will Help You Thrive
· High school diploma (some college preferred) and a minimum of 2 years’ experience in delivery of customer service and support programs
· Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
· Great problem solving skills, time management, organizational skills.
· Ability to multitask
· Able to be flexible to work varies schedules between 7:00am – 8:00pm M-F and Sat 8:00-2:00pm.
Company DescriptionMary Kraft HR was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading companies in healthcare, financial, commercial, insurance, and service industry. As of February 2022, we celebrated 33 years as a small but mighty family-owned business. We are also proud to announce that for the last 5 consecutive years we have received Best in Staffing’s Client and Talent Diamond Awards. We’re here to make sure you get placed in a job that suits your needs and skills and offers the resources you need to advance your career. We offer medical, dental, vision, and 401K. 
<h3>Company Description</h3>
Mary Kraft HR was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading companies in healthcare, financial, commercial, insurance, and service industry. As of February 2022, we celebrated 33 years as a small but mighty family-owned business. We are also proud to announce that for the last 5 consecutive years we have received Best in Staffing’s Client and Talent Diamond Awards.\r\n\r\nWe’re here to make sure you get placed in a job that suits your needs and skills and offers the resources you need to advance your career. We offer medical, dental, vision, and 401K.

<h3>Job Description</h3>
Overview: 
We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
 Responsibilities:
<ul>
<li>Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities</li>
<li>Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service</li>
<li>Present a professional, confident and enthusiastic image to develop trusting relationships with all customers</li>
<li>Provide high levels of customer account management by properly setting up and maintaining account information and data</li>
<li>Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities</li>
<li>Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing</li>
<li>Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies</li>
<li>May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs</li>
</ul>
&nbsp;Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
<ul>
<li>Medical, dental, and vision (eligibility after just 30 days of employment)</li>
<li>Paid time off that increases with tenure</li>
<li>A 401(k) with company match and immediate vesting</li>
<li>A new employee training program and many opportunities for continued learning and career development</li>
<li>Disability and life insurance</li>
<li>Employee recognition program</li>
<li>Generous tuition assistance program</li>
<li>Propane discounts</li>
</ul>
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: <a href="https://jobs.suburbanpropane.com/benefits/" target="_blank">https://jobs.suburbanpropane.com/benefits/</a> .
$16.24- $20.30 (dependent on experience) This position may be eligible for overtime pay based on business needs.
 Qualifications:
<ul>
<li> Minimum of 3 years of experience in a customer service role</li>
<li>Minimum of a High School diploma or GED preferred</li>
<li>Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports</li>
<li>Ability to multi-task and prioritize assignments in a team environment</li>
</ul>
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange.&nbsp; Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.&nbsp; Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives.&nbsp; For additional information on Suburban Propane, please visit <a href="http://www.suburbanpropane.com" target="_blank">www.suburbanpropane.com</a>. 
It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: <a href="https://jobs.suburbanpropane.com/our-hiring-process/" target="_blank">https://jobs.suburbanpropane.com/our-hiring-process/</a>
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, citizenship or immigration status, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: <a href="https://www.phila.gov/documents/fair-chance-hiring-law-poster" target="_blank">https://www.phila.gov/documents/fair-chance-hiring-law-poster</a>

<h3>Job Description</h3>
Job Description
About Us
BJK Peoples Health Centers is a Certified Community Behavioral Health Organization that provides comprehensive mental health services to children and adults in the northern and central parts of the City of St. Louis and North St. Louis City. A professional mental health staff serves a growing caseload of 2,800 patients, of which greater than ninety-five percent are chronically mentally ill and suffering from major psychiatric disorders. BJK Peoples Health Centers operates a Psychosocial Rehabilitation Center and a Comprehensive Psychiatric Rehabilitation Center for adults and youth.
Responsibilities:
Job Summary: This important position represents Hopewell Center’s first contact with our customers. All CSR’s will greet each customer in a professional and friendly manner, provides support with the daily activities of a behavioral health clinic including filing, telephone coverage, appointment scheduling, registration, and customer referrals.
 
Essential Job Functions:
<ul>
<li>
Approach each day looking for ways to help the clinical staff and improve efficiency.
</li>
<li>
Answer telephones promptly and courteously then route calls appropriately.Take detailed and accurate messages if necessary.Return phone calls promptly.
</li>
<li>
Gather the demographic information, financial review and proof of income, standard means test, explaining the client’s rights and responsibilities consent to treat, release of information to appropriate parties.
</li>
<li>
Verify customer insurance status and ensure accurate data entry into both the local and state data base.
</li>
<li>
Maintain confidentiality of all information encountered through interactions and day to day business activities
</li>
<li>
Schedule and reschedule all appointments, following scheduling guidelines.
</li>
<li>
Confirm all appointments 48 hours in advance and follow CMHC's Policy regarding communications with customers.
</li>
<li>
Notify Therapist/Medical Staff when their customer has arrived
</li>
<li>
Follow policy regarding No-Show including letters, appointments and back filling appointments;
</li>
<li>
Link customer to appropriately credentialed staff.
</li>
<li>
Completes initial paperwork of clients ensuring proper explanation of documentation to the customer and obtain required signatures
</li>
<li>
Enters initial and updated information accurately and timely into the state and local data base.
</li>
<li>
Fill in at other HWC facilities as needed
</li>
<li>
Check in inter-company mail and respond to email as appropriate.
</li>
<li>
Maintain clean, uncluttered, safe, functional and effective work area; also ensuring the waiting room is maintained throughout the day.
</li>
<li>
Collecting, routing and documenting customer co-payments for visits and prescription medications.
</li>
<li>
Review charts upon client check in to ensure that all chart elements are up to date and coordinate with providers to get documentation in compliance as needed.
</li>
<li>
Effectively cross train all other duties of medical records and call center staff.Fill in as needed.
</li>
<li>
Maintain efficient flow of patients to the prospective departments and work to reduce wait time for customers in the clinic.
</li>
<li>
All other duties as assigned.
</li>
</ul>
Requirements:
Knowledge, Skills and Abilities:
Must possess a High School Diploma or equivalency. Preferably, some college exposure (1-2) years. Minimum (3) years experience in Medical Records or related field, i.e., Registration/Appointment Scheduling/Financial Counseling . Must be able to work in a team environment. Demonstrated competency in computer literacy, excellent customer service skills and interpersonal relations. Must demonstrate experience applying active listening techniques, conveying respect, professionalism and empathy. Prefer previous experience working in the behavioral health field. People's Health Centers does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status.

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
 About Us At Southside Place Animal Hospital, we are committed to providing compassionate, high-quality veterinary care for pets and excellent service to the families who love them. We value empathy, professionalism, and clear communication in every interaction. Position Summary We are seeking a Remote Customer Service Representative to join our team. This role is responsible for assisting clients over the phone, email, and digital platforms by scheduling appointments, answering questions, and providing outstanding support to ensure every pet and pet parent receives the care they deserve. Key Responsibilities 
<ul>
<li>Answer incoming calls and respond to emails/messages in a timely and professional manner. </li>
<li>Schedule, reschedule, and confirm veterinary appointments. </li>
<li>Provide information about hospital services, procedures, and wellness plans. </li>
<li>Update and maintain accurate client and patient records. </li>
<li>Triage client concerns and route urgent matters to veterinary staff when necessary. </li>
<li>Assist with prescription refill requests, billing inquiries, and client follow-ups. </li>
<li>Handle client concerns with patience, empathy, and problem-solving skills. </li>
<li>Collaborate virtually with the in-hospital team to ensure seamless client and patient care. </li>
</ul>
Qualifications 
<ul>
<li>Previous customer service experience (veterinary, healthcare, or call center experience preferred). </li>
<li>Strong verbal and written communication skills. </li>
<li>Ability to multitask and stay organized in a fast-paced environment. </li>
<li>Proficiency with scheduling software, phone systems, and basic computer applications. </li>
<li>Compassion for pets and empathy for pet owners. </li>
<li>Reliable internet connection and a quiet home workspace. </li>
</ul>
Schedule &amp; Compensation 
<ul>
<li>Full-time or part-time opportunities available. </li>
<li>Flexible scheduling, including some evenings and weekends. </li>
<li>Competitive hourly pay, commensurate with experience. </li>
<li>Benefits package (for eligible employees), including paid time off and staff discounts on veterinary services. </li>
</ul>
Why Join Us? 
<ul>
<li>Work remotely while supporting a dedicated, compassionate veterinary care team. </li>
<li>Be part of a growing, community-focused animal hospital. </li>
<li>Opportunity to make a meaningful difference in the lives of pets and their families. </li>
</ul>
 
This is a remote position.

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Life Insurance</li>
<li>Paid Birthday Off</li>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
<li>Wellness resources</li>
</ul>
 About Us At Culligan Water of Greater Kansas City, excellence isnt optional its our standard. Were a team that values growth, accountability, and delivering exceptional results. Mediocrity has no place here. If youre passionate about helping others, thrive in a supportive environment, and want to build a meaningful career, this could be the role for you. The Role As a Customer Service Representative, youll be the first point of contact for our customers. Youll answer calls, schedule appointments, resolve billing questions, and work closely with our service and sales teams to ensure every customer has a positive experience. This is a full-time, in-office position (MondayFriday, 8:00 AM 5:00 PM) with training provided no prior water industry experience needed! What Youll Do 
<ul>
<li>Handle high-volume inbound calls with professionalism and care</li>
<li>Provide billing and account support</li>
<li>Schedule service and sales appointments</li>
<li>Follow up with customers to confirm resolution and satisfaction</li>
<li>Collaborate with team members to resolve challenges</li>
<li>Keep accurate records and contribute ideas to improve processes</li>
</ul>
 What Were Looking For Required: 
<ul>
<li>High school diploma or equivalent</li>
<li>Reliable transportation to Olathe, KS</li>
<li>Strong communication and organizational skills</li>
<li>Positive, team-oriented attitude</li>
<li>Must pass background check and drug screening (per KS &amp; MO law)</li>
</ul>
Preferred: 
<ul>
<li>NetSuite or similar software experience</li>
<li>Prior customer service or administrative experience</li>
</ul>
 What We Offer At Culligan, we know work is more than a paycheck. We offer: 
<ul>
<li>A predictable MondayFriday schedule no nights or weekends</li>
<li>Comprehensive training no industry experience required</li>
<li>A supportive team culture with opportunities for growth</li>
<li>Meaningful work helping families improve their daily lives</li>
</ul>
 Why Join Culligan? We believe the right attitude matters more than experience. If youre naturally helpful, enjoy problem-solving, and thrive in a team environment, well invest in training you for success. Join us and help families and businesses across Kansas City improve their water quality and daily lives. Apply today! Send us your resume we cant wait to meet you! Culligan Water of Greater Kansas City is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

<h3>Job Description</h3>
Job DescriptionJob Summary: This position is responsible for performing various paying and receiving functions within the Bank and for servicing all deposit customers with attention being paid to the accuracy and details of the job.&nbsp; The individual will be accountable for their assigned cash drawer and for protecting the Bank against loss. In addition, CSRs will provide general administrative support to team members such as routine filing, maintaining branch supplies, and ensuring customer information is up to date on the Bank’s core system. CSR will be expected to work at the Monroe location. This role will assist with coverage location to ensure we can provide the expected customer experience. CSRs must have a solid understanding of the Bank’s core system which includes, but is not limited to, UFS Navigator and Integrated Teller System. Supervisory Responsibilities: None Duties/Responsibilities: 1. Maintain a teller cash drawer.&nbsp; Handle daily teller transactions and scanning through the UFS Navigator and Integrated Teller System. 2. Process checking and savings deposits, withdrawals, cash checks, loan payments, and bonds. 3. Identify customers, verify signatures, and follow proper check cashing procedures as established by the Bank.&nbsp; 4. Prepares necessary disclosures in accordance with the regulatory requirements, including content and timing. 5. Helps promote a culture of regulatory compliance and safe and sound financial practices. 6. Knows and strictly follows all security, compliance, regulatory, and internal control procedures, policies, and laws. 7. Be aware of and support the Bank’s efforts in meeting the Community Reinvestment Act (CRA). 8. Process night deposit bags and bank-by-mail deposits under dual control. 9. Meet all educational criteria for the Bank Secrecy Act (BSA) regarding cash deposits or withdrawals in excess of $10,000.00. 10. Assist in opening and closing the branch and vault daily; assist in balancing vault currency and coin; balance and maintain currency in ATM. 11. Responsible for answering the telephone during designated working hours. 12. Provide general administrative support work such as routine filing of documents and/or correspondence, maintaining branch supplies, and ensuring customer information is up to date on the Bank’s core system, and other duties as assigned. 13. When an opportunity arises sell Bank products and services by clarifying customer's needs, validating services being delivered, presenting features and benefits, and closing by asking for the business and referring to the appropriate team member to complete the transaction. 14. Ensure all work is completed for the Bank both in the deposit area, and other areas of the Bank, will follow established policies and operating procedures, which are consistent with the Bank's overall policies and operating objectives. 15. Treat all customer inquiries, questions and complaints with respect and follow through. Maintain the Bank's goal to be accessible to the customer and always provide premium service. 16. Ensure all team members are cross trained where assigned and acts as back-up for all team members’ duties, when needed. 17. Be a team player.&nbsp; Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, co-workers, and managers. 18. Maintain a high level of ethical behavior within the banking profession. 19. Accurately balance ATM, Vault &amp; bank. Required Skills/Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 1. Preference is given to those with prior office work experience and prior cash handling experience. 2. Ability to apply common sense understanding to carry out instructions furnished in written or oral form and the ability to deal with problems involving several concrete variables in standardized situations. 3. Must be able to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.&nbsp; Also, complete rates, ratios, and percentages, and create and interpret statistical information and graphs. &nbsp;4. Proficient with a 10 Key Calculator, Keyboarding, Knowledge of Personal Computer, and cash handling. 5. Demonstrated effective communication skills, cross-selling abilities and cheerful demeanor. Education and Experience: High school diploma/GED or 3 years of related experience or training preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of those jobs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for prolonged periods of the workday; use their hands and fingers; reach with hands and arms; talk plainly and hear accurately.&nbsp; The employee frequently is required to walk.&nbsp; The employee is occasionally required to stand; reach with hands and arms; climb and balance; and stoop, kneel and crouch.&nbsp; The employee must regularly lift and/or move up to ten pounds, and occasionally lift and/or move up to 25 pounds.&nbsp; Specific vision abilities required by this job include close vision, peripheral vision and the ability to adjust focus. Travel Requirements: Travel to other locations or areas may be required at times. BNG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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<h3>Job Description</h3>
Overview: 
We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
 Responsibilities:
<ul>
<li>Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities</li>
<li>Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service</li>
<li>Present a professional, confident and enthusiastic image to develop trusting relationships with all customers</li>
<li>Provide high levels of customer account management by properly setting up and maintaining account information and data</li>
<li>Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities</li>
<li>Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing</li>
<li>Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies</li>
<li>May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs</li>
</ul>
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
<ul>
<li>Medical, dental, and vision (eligibility after just 30 days of employment)</li>
<li>Paid time off that increases with tenure</li>
<li>A 401(k) with company match and immediate vesting</li>
<li>A new employee training program and many opportunities for continued learning and career development</li>
<li>Disability and life insurance</li>
<li>Employee recognition program</li>
<li>Generous tuition assistance program</li>
<li>Propane discounts, and more!</li>
</ul>
&nbsp;For eligibility and a full list of our benefit offerings please visit: <a href="https://jobs.suburbanpropane.com/benefits/" target="_blank">https://jobs.suburbanpropane.com/benefits/</a> .
 Qualifications:
<ul>
<li> Minimum of 3 years of experience in a customer service role</li>
<li>Minimum of a High School diploma or GED preferred</li>
<li>Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports</li>
<li>Ability to multi-task and prioritize assignments in a team environment</li>
</ul>
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange.&nbsp; Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.&nbsp; Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives.&nbsp; For additional information on Suburban Propane, please visit <a href="http://www.suburbanpropane.com" target="_blank">www.suburbanpropane.com</a>. 
It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: <a href="https://jobs.suburbanpropane.com/our-hiring-process/" target="_blank">https://jobs.suburbanpropane.com/our-hiring-process/</a>
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, citizenship or immigration status, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law. 
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: <a href="https://www.phila.gov/documents/fair-chance-hiring-law-poster" target="_blank">https://www.phila.gov/documents/fair-chance-hiring-law-poster</a>

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