field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Description
Answer incoming phone calls from members covered by our client company health benefit plans and identify the type of assistance the customer needs
Make outbound calls to members about their claims
Investigate requests and problems, with some assistance from others
Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
Intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed
Assist and educate providers about the client benefit plan, including contracting opportunities with our company on behalf of the client
Pay and Benefits
The pay range for this position is $16.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in West Des Moines,IA.
Application Deadline
This position is anticipated to close on Aug 28, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Call Center Representative

<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.
Customer Service Representative Duties and Responsibilities
<ul>
<li>Listen, document, and help resolve conflicts with customers</li>
<li>Answer questions or handle complaints from customers</li>
<li>Field phone calls, emails, and chat requests</li>
<li>Provide information to customers about order status and product queries</li>
<li>Process customer orders/changes/returns according to established department policies and procedures</li>
<li>Work closely with the credit department to resolve disputed credit items</li>
</ul>
Customer Service Representative Requirements and Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>Customer service experience a plus</li>
<li>Experience with corporate phone systems or switchboard preferred</li>
<li>Flexible schedule</li>
</ul>

<h3>Job Description</h3>
Job Description
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Job Description: 
Ennoble Care is looking for a Full-time, Customer Support Associate that will work out of our Wichita. Kansas office. This position is in office Monday-Friday. This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Customer Service Associate, you should be compassionate, experienced, and highly organized. In this role, you will ensure that our patients immediate needs are taken care of. 
Key Responsibilities: 
<ul>
<li>Frequent contact with patients to provide support, and manage compliance with the care management programs to increase positive outcomes </li>
</ul>
<ul>
<li>Document all client communications (verbal or written) accurately </li>
</ul>
<ul>
<li>Communication from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate </li>
</ul>
<ul>
<li>Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities </li>
</ul>
<ul>
<li>Become skilled at using technology including secure email, telephone system, electronic medical records, etc. </li>
</ul>
<ul>
<li>Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications </li>
</ul>
<ul>
<li>Excellent customer service skills demonstrated by positive feedback from customers and patients </li>
</ul>
<ul>
<li>Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner </li>
</ul>
Qualifications: 
<ul>
<li>Must be comfortable with speaking on the phone for large amounts of the day </li>
</ul>
<ul>
<li>Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service </li>
</ul>
<ul>
<li>Ability to take accurate notes to document each task in a timely manner</li>
<li>Ability to multitask between different patients and workstreams while remaining organized and efficient with time</li>
<li>Ability to thrive in a fast-paced environment </li>
<li>Must be proficient in using a computer, including Outlook and other Microsoft Office programs</li>
<li>Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.</li>
<li>Nice to have: Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful</li>
</ul>
Full-time employees qualify for the following benefits:
<ul>
<li>Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. </li>
<li>Paid Time Off</li>
<li>Paid Office Holidays </li>
</ul>
All employees qualify for these benefits:
<ul>
<li>Paid Sick Time</li>
<li>401(k) with up to 3% company match</li>
<li>Referral Program</li>
<li>Payactiv: pay-on-demand. Cash out earned money when and where you need it!</li>
</ul>
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

<h3>Job Description</h3>
Job Description
Our client, a leading provider in the benefits consulting industry, is seeking a Contact Center Consultant to join their team. As a Contact Center Consultant, you will be part of the customer service department supporting the Annual Open Enrollment project. The ideal candidate will have strong communication skills, attention to detail, and a passion for helping others, which will align successfully in the organization.
Job Title: Contact Center Consultant
Location: Salt Lake City, UT
Pay Rate: $19/Hour &nbsp;
What's the Job?
<ul>
<li>Provide accurate information on benefits and group insurance programs.</li>
<li>Identify and suggest improvements to program design and administrative procedures.</li>
<li>Record employee benefit enrollments with precision.</li>
<li>Explain complex insurance program details to employees and their dependents.</li>
<li>Apply advanced knowledge of benefit programs and company policies to resolve inquiries.</li>
</ul>
What's Needed?
<ul>
<li>1+ years of prior call center experience is required.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to explain complex concepts in a clear and empathetic manner.</li>
<li>High attention to detail and accuracy in documentation.</li>
<li>Passion for helping others navigate their benefits.</li>
</ul>
What's in it for me?
<ul>
<li>Make a meaningful impact during a critical time of year.</li>
<li>Join a collaborative and supportive team.</li>
<li>Gain valuable experience in benefits and customer service.</li>
<li>Enhance your communication and problem-solving skills.</li>
<li>Work in a dynamic environment that values your contributions.</li>
</ul>
Upon completion of waiting period associates are eligible for:
<ul>
<li>Medical and Prescription Drug Plans</li>
<li>Dental Plan</li>
<li>Supplemental Life Insurance</li>
<li>Short Term Disability Insurance</li>
<li>401(k)</li>
</ul>
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: &nbsp;Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –&nbsp;creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

<h3>Job Description</h3>
Cellular Sales: 
&nbsp;&nbsp;
Call Center Representative
&nbsp;Customer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Salary Grade/Level/Family/Range
$15-17 per hour depending on experience and skill level.
JOB DESCRIPTION
Summary/Objective Provide ongoing support to the current sales force.&nbsp; Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.&nbsp;
Essential Functions
<ol>
<li>Follow up on distributed leads</li>
<li>Generate store traffic and contribute to the markets success</li>
<li>Handle customer inquiries both by phone and text</li>
<li>Support sales force by generating sales leads</li>
<li>Follow communication scripts when handing different topics</li>
<li>Research required information using available resources</li>
<li>Provide customers with product and service information</li>
<li>Candidates should be able to take feedback and criticism to improve productivity and character</li>
</ol>
Competencies 
<ol>
<li>Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.</li>
<li>Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.</li>
<li>Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.</li>
<li>Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.</li>
</ol>
Supervisory Responsibility This position has no supervisory responsibilities.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work This is a full-time position.
Travel No travel is expected for this position.
Required Education and Experience
<ol>
<li>High School diploma or GED</li>
</ol>
Preferred Education and Experience
<ol>
<li>Previous office experience</li>
<li>Proficient in Microsoft Office</li>
<li>Knowledge of customer service principles and practices</li>
<li>Experience in a call center or customer service environment</li>
<li>Data entry and typing skills (including 10 key)</li>
</ol>
Essentials
<ul>
<li>Positive attitude</li>
<li>High school diploma or equivalent; college degree preferred</li>
<li>Minimum two years of related work experience</li>
<li>Effective communication skills</li>
<li>Interest and understanding of technology products and services</li>
<li>Business ownership mentality</li>
</ul>

<h3>Job Description</h3>
Job DescriptionCall Center Representative Tailored Remodeling is a quickly growing brand in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Oklahoma City office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners’ information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applicationsWe offer an excellent compensation package which includes medical and dental insurance, paid vacation, and ongoing professional development. Apply today to become a part of our growing team!
Powered by JazzHR
ZgSGHrht4s

<h3>Job Description</h3>
Cellular Sales: 
&nbsp;
Call Center Representative
&nbsp;Customer Service | Business Development

Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective Provide ongoing support to the current sales force.&nbsp; Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.&nbsp;
Essential Functions
<ol>
<li>Follow up on distributed leads</li>
<li>Generate store traffic and contribute to the markets success</li>
<li>Handle customer inquiries both by phone and text</li>
<li>Support sales force by generating sales leads</li>
<li>Follow communication scripts when handing different topics</li>
<li>Research required information using available resources</li>
<li>Provide customers with product and service information</li>
<li>Candidates should be able to take feedback and criticism to improve productivity and character</li>
</ol>
Competencies 
<ol>
<li>Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.</li>
<li>Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.</li>
<li>Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.</li>
<li>Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.</li>
</ol>
Supervisory Responsibility This position has no supervisory responsibilities.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work This is a full-time position.
Travel No travel is expected for this position.
Required Education and Experience
<ol>
<li>High School diploma or GED</li>
</ol>
Preferred Education and Experience
<ol>
<li>Previous office experience</li>
<li>Proficient in Microsoft Office</li>
<li>Knowledge of customer service principles and practices</li>
<li>Experience in a call center or customer service environment</li>
<li>Data entry and typing skills (including 10 key)</li>
</ol>
Essentials
<ul>
<li>Positive attitude</li>
<li>High school diploma or equivalent; college degree preferred</li>
<li>Minimum two years of related work experience</li>
<li>Effective communication skills</li>
<li>Interest and understanding of technology products and services</li>
<li>Business ownership mentality</li>
</ul>
Compensation
<ul>
<li>The highest in the wireless industry</li>
</ul>

<h3>Job Description</h3>
Job Description
BCforward&nbsp;is currently seeking a highly motivated&nbsp;Customer Service Representative for an opportunity in&nbsp;Columbus Ohio

Job Title - Customer Service Representative
Location - Pittsburgh PA
Duration - 6 Months Contract

Shift - M-F, 
shifts between 8:00 am to 6:30 pm EST: 
Daily hours and shifts may vary, with a rotational requirement for after-hours coverage and opportunities for Overtime as needed to support storm-related activities
Project Description:
The Customer Service Representative will leverage call center experience, customer service skills, problem solving, and attention to detail to deliver positive customer experience. The right candidate will enjoy building relationships with customers, adapt quickly to change, and demonstrate grit that will inspire others to strive for superior results.
Responsibilities:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answer incoming phone calls, chats, and/or emails
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct outreach phone calls and/or emails
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide outstanding customer service
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recognize and follow call flows with scripts
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Research and review customer inquiries
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Research information using multiple systems
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relay research findings and outcomes to customers
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and escalate appropriate issues
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Clearly document call information and encounters in call logs
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recognize and alert management of risk and trends
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Quickly transition from one task to another
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain a professional demeanor
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other duties as assigned
Basic Qualifications:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2-years of Customer Service experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1-year of call center environment experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 6 months of Utilities or Health &amp; Public Services experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High School Diploma or GED
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency with computers: Experience using the internet, email via Outlook, etc.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data entry experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Listening, verbal, and written communication experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Office (Excel, Word, Outlook, and Teams) experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Internet access sufficient to handle calls received via the Internet
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Quiet and private remote work location
Benefits:
BCforward&nbsp;offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward&nbsp;is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s&nbsp;6,000 consultants support more than 225 clients globally.
Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer. 
<h3>Company Description</h3>
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

<h3>Job Description</h3>
Cellular Sales: 
Call Center Representative (Outbound)
Are you a highly motivated and results-driven individual with a knack for connecting with people? Do you thrive in a fast-paced environment where your efforts directly impact sales success? We're looking for a Call Center Representative to join our Cellular Sales team and drive engagement with potential business clients within the Indiana market!
In this vital role, you'll be on the front lines of our sales efforts, responsible for generating qualified leads and setting appointments through high-volume phone and SMS outreach. If you're a self-starter who's comfortable with technology and dedicated to achieving daily targets, we want to hear from you!
What You'll Do:
<ul>
<li>Be a Lead Generation Powerhouse: Make a minimum of 95 outbound calls and send 119 SMS messages daily to potential business clients.</li>
<li>Master Communication Tools: Utilize platforms like Statflo and our customer account systems to manage your outreach and track interactions.</li>
<li>Drive Sales Opportunities: Schedule appointments that lead to in-store sales, directly contributing to our growth.</li>
<li>Maintain Impeccable Records: Keep accurate and organized records of all your communications in our CRM systems.</li>
<li>Collaborate and Grow: Participate in team training, meetings, and coaching sessions to continuously hone your skills.</li>
<li>Ensure Compliance: Adhere to all company policies regarding outreach, customer privacy, and lead engagement.</li>
<li>Achieve Excellence: Meet daily activity standards, including a minimum of 2 hours and 30 minutes of outbound talk time or 950 SMS messages.</li>
</ul>
What We Offer:
<ul>
<li>Competitive Compensation: Earn a base pay up to $15/hour.</li>
<li>Unlimited Commission Potential: Enjoy a 50/50 split on all in-store sales generated from your scheduled appointments. Plus, get a 50/50 split on any additional purchases made by the same customer within 7 days of the initial sale!</li>
<li>Consistent Schedule: Work a standard shift from 9:00 AM – 5:00 PM, Monday to Friday.</li>
<li>Balanced Workday: Benefit from a 45-minute lunch break and up to 2 hours and 30 minutes of daily administrative/non-phone time for account lookups and breaks.</li>
</ul>
Who You Are:
<ul>
<li>An excellent communicator with a professional and engaging phone presence.</li>
<li>Results-oriented and motivated to exceed daily activity goals.</li>
<li>Tech-savvy and comfortable using various communication and CRM platforms.</li>
<li>Highly organized with a strong attention to detail.</li>
<li>Committed to compliance and ethical lead handling.</li>
<li>Someone who thrives in a target-driven, fast-paced environment.</li>
</ul>
If you're ready to make a significant impact and grow your career with a dynamic team, Apply Today!

<h3>Job Description</h3>
Job DescriptionOverview
We are seeking a dedicated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound calls, provide exceptional customer service, and resolve inquiries efficiently while maintaining a positive and professional demeanor.
Key Responsibilities
<ul>
<li>
Handle Customer Interactions: Respond to customer inquiries via phone, email, or chat, addressing questions, concerns, or complaints in a timely and professional manner.
</li>
<li>
Provide Product/Service Information: Educate customers about company products, services, policies, and procedures to ensure clarity and satisfaction.
</li>
<li>
Resolve Issues: Troubleshoot and resolve customer issues, escalating complex cases to supervisors when necessary.
</li>
<li>
Process Orders and Requests: Accurately process customer orders, returns, or account updates in the company’s CRM system.
</li>
<li>
Maintain Records: Document customer interactions, including details of inquiries, complaints, and resolutions, ensuring accurate and up-to-date records.
</li>
<li>
Meet Performance Metrics: Achieve key performance indicators (KPIs) such as call handling time, customer satisfaction scores, and resolution rates.
</li>
<li>
Collaborate with Team: Work closely with team members and other departments to ensure seamless customer experiences.
</li>
<li>
Stay Informed: Keep up-to-date with company policies, product updates, and industry trends to provide accurate information.
</li>
</ul>
Qualifications
<ul>
<li>
Education: High school diploma or equivalent; associate or bachelor’s degree is a plus.
</li>
<li>
Experience: Previous experience in customer service or a call center environment is preferred but not required.
</li>
<li>
Skills:
<ul>
<li>
Excellent verbal and written communication skills.
</li>
<li>
Strong problem-solving and conflict-resolution abilities.
</li>
<li>
Proficiency with CRM software and basic computer applications (e.g., Microsoft Office).
</li>
<li>
Ability to multitask and manage time effectively in a fast-paced environment.
</li>
<li>
Active listening and empathy to build rapport with customers.&nbsp;
</li>
</ul>
</li>
<li>
Attributes:
<ul>
<li>
Patient, professional, and positive attitude.
</li>
<li>
Adaptability to handle diverse customer needs and situations.
</li>
<li>
Ability to work under pressure and meet deadlines.
</li>
</ul>
</li>
</ul>
If you are interested, apply online or call our office at 325-704-3455!&nbsp;
#ABI3247
PandoLogic. Keywords: Call Center Representative, Location: Abilene, TX - 79697 , PL: 599763409

7,043 Call Center Representative Jobs