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<h3>Job Description</h3>
Job Description
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
<ul>
<li>Competitive Compensation</li>
<li>Health, Dental, Vision &amp; Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)</li>
<li>401K (generous retirement benefits) with a Company Match</li>
<li>Paid Holidays and Paid Time Off&nbsp;</li>
</ul>
Summary:&nbsp;The Technical Service Advisor is a critical position within the BakeMark Marketing and Technical Services team. Must have strong work experience within various bakery operations, including small, retail bakeries or donut shops, up to large commercial bakeries or bakery departments in grocery stores. Must also have expertise in both scratch-baking and baking from mixes. Core areas of responsibility will include serving as the Technical lead on all assigned markets (branches), leading customer presentations and meetings from a product-expert standpoint, testing and analysis for comparison tests and product evaluations, recipe development efforts in conjunction with Sales, Marketing and Technical Services and acting as lead subject matter expert for BakeMark product knowledge and training activities. Upholds and complies with policies and attitudes adopted by BakeMark, following the guiding principles of best practices, as both a process and a cultural guide.

Essential Duties and Responsibilities:
<ul>
<li>Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.&nbsp; Exemplify the BakeMark Core Values and Ways of Working in all aspects of assigned&nbsp;responsibilities, and other projects and duties as assigned.</li>
<li>Plans and leads execution of assigned technical service meetings and projects. Accountable for actively managing own schedule, as it relates to support provided to Sales and Marketing. Ensures focus is maintained on promoting the growth of the BakeMark branded product portfolio.&nbsp;</li>
<li>Demonstrate and troubleshoot BakeMark products in our customer’s bakery or facility. Collaborate and assist our customers in the development and implementation of BakeMark products.</li>
<li>Leads the planning and execution of all regional training opportunities for the assigned Sales teams (branches), in both online and in-person formats. Collaborates directly with the Marketing team to ensure all content connected to training is aligned to established branded product initiatives.&nbsp;</li>
<li>Supports the technical elements of the product development process, specifically testing, analysis and application. Works directly with Marketing and R&amp;D to test and analyze product performance and target market applications. Delivers detailed reports to Marketing to ensure new product is optimized to meet/exceed local market expectations.&nbsp;</li>
<li>Acts as subject matter expert for all technical insights and support related to large account management, trade events and special projects. Collaborates directly with local sales for the planning and execution phases, ensuring that the BakeMark branded product lines are fully optimized in each specific opportunity.&nbsp;</li>
<li>Lead localized recipe development for the assigned&nbsp;sales teams (branches). Utilizes BakeMark manufactured products to develop new recipes that&nbsp;willhelp with the introduction and sales of BakeMark products.&nbsp;</li>
<li>Follows BakeMark’s best practices in Marketing and BakeMark’s Good Manufacturing Practices and food safety rules, as well as takes responsibility for housekeeping and sanitation duties for work area and as assigned.</li>
</ul>

Supervision:
This position has no direct reports.
Qualifications:&nbsp;To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp; The requirements listed below are representative of the knowledge, skill, and/or ability required. Employee must have a valid Driver’s License and have his or her own dependable method of transportation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;
Education and/or Experience:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Certification from an accredited culinary or baking&nbsp;school is preferred. Must&nbsp;have at least 7 years of experience working within various bakery operational settings,&nbsp;as a baker and/or as a supervisor or manager.
Language Skills:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Ability to read, analyze, and interpret general business news articles, press releases, trade publications, trade journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of directors, managers, agencies, vendors, suppliers and customers.
Mathematical Skills:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Must be able to conduct general math related to the baking process and general business operations, including yield calculations, costing and profit analysis. Must be able to easily add, subtract, multiply and divide in all units of measure. Must also be able to understand and calculate statistical data and business formulas, including rates, ratios, percentages, averages, basic costing &amp; pricing, profits, margins, return on investment, etc. Ability to apply mathematical skills and concepts to practical situations.
Reasoning Ability:&nbsp;&nbsp;
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and follow-up on a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be proficient in Microsoft Outlook, and have working experience within Outlook, Word, Excel and PowerPoint. Experience with a CRM platform a plus.
Physical Demands:
The following physical demands are required to successfully perform the essential functions of the position. Reasonable accommodation will be made to enable individuals with disabilities to be able to perform the essential functions.
While performing the duties of this position, the employee must be able to sit, stand, walk, reach with hands and arms and engage in conversation for 8 hours or more at a time. The employee must be able to touch, taste, smell and hear at a basic level and be able to participate in food evaluations and taste tests.
The employee must be able to lift and/or move objects up to 20 pounds from floor level to a height of approximately 4 feet.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
Expectations are that the role will be working out in the field at least 85%. Ability to travel domestically and internationally is required, and may be up to 85%. While performing the duties of this position, the employee is occasionally exposed to cold, hot, wet, dry and/or humid conditions and moving mechanical parts. The noise level in the work environment is usually moderate.
Compensation:&nbsp;
The starting salary range for this position is $60,000, with final compensation based on experience and qualifications.
BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age&nbsp; or any other basis prohibited by law.
Company DescriptionWith over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. As a manufacturer and distributor with over 33 branches located across the U.S. and Canada, BakeMark delivers a complete line of bakery mixes, fillings &amp; icings, glazes, donut sugar and frozen goods. 
<h3>Company Description</h3>
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. As a manufacturer and distributor with over 33 branches located across the U.S. and Canada, BakeMark delivers a complete line of bakery mixes, fillings &amp; icings, glazes, donut sugar and frozen goods.

Technical Bakery Specialist

<h3>Job Description</h3>
Job Description
Reports to: Technical Services Call Center Manager
Reporting Location: Roanoke, Texas (onsite Monday through Thursday weekly)
Travel Required: up to 10% (both domestic and international) 
Headquartered in Roanoke, TX, Samsung Lennox HVAC North America is a leader in innovative heating and cooling solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. 
Role Overview:
The Technical Service Representative III will be responsible for providing specialized, senior technical service support for customers, staff, and external users of Samsung HVAC / Samsung products. Diagnose and resolve technical situations while providing excellent customer service. Technical support may be delivered by telephone or via email and include manual entry of authorization requests into internal tracking system. Track and maintain database for internal product development. Conduct, develop, and review technical training material. Assist with projects assigned by Technical Call Center Manager for overall company growth and customer satisfaction.

Key Role Focuses:
<ul>
<li>Respond to escalated Technical Support Service calls (emergency, On-Site, via phone or online). Check indicated points of trouble, analyze full requirements of Samsung HVAC equipment and test systems components</li>
<li>Update and maintain internal customer support database for issue tracking.</li>
<li>Assist with development, instruction, and support updating technical training materials regarding Samsung HVAC products</li>
<li>May assist in preparing all levels of reports, compile data into comprehensible format, and provide information for the department’s effective customer, internal, and company communications. </li>
<li>Participate in development and improvement of programs and activities within the Technical Services Department. This will focus on processes needed to enhance the customer experience from Samsung HVAC.</li>
</ul>
Qualification Requirements: 
<ul>
<li>Bachelor’s degree or equivalent with certificate in HVAC or equivalent combination of education and experience required.</li>
<li>7-10 years specialized training and knowledge in HVAC industry.</li>
<li>Experience in fast paced call center environment, including data entry, word processing, spreadsheets, and software.</li>
<li>Ability to review training content and materials for highly technical HVAC products.</li>
</ul>
Samsung Lennox HVAC North America, LLC. Is committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

HVAC Technical Services Representative, III

<h3>Job Description</h3>
Up to $5,000 in Relocation Assistance! 
Retail Sales Representative I, II, or III\n
Location: Concord, CA
\n\n
Astound, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;
\n
Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;
\n
Astound is currently searching for a Retail Sales Representative I, II, or III in our Concord, CA office.&nbsp; This position is responsible for providing outstanding customer service and support to Astound customers. Effectively communicate and explain benefits of target products to maximize sales revenue. Ensure high quality and accurate service by assisting, and resolving a wide variety of customer requests, inquiries and complaints.
\n\n
Where you will work:
\n
<ul>\n
<li>This position will be based in Concord, CA location, with the ability to travel into the nearest office and the field as needed</li>
\n</ul>
\n
A Day in the Life of the Retail Sales Representative:
\n
<ul>\n
<li>Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers</li>
\n
<li>Demonstrate Astound's various products and services to inbound customer traffic at the retail center</li>
\n
<li>Communicate current promotions and offers to all potential customers</li>
\n
<li>Establish rapport with visitors and engage them in the process of probing to match each one with the package that best fits their needs</li>
\n
<li>Review customer’s current level of service and introduce new services as appropriate</li>
\n
<li>Determine customers level of satisfaction with their service and take steps as needed to ensure that their experience with Astound is positive</li>
\n
<li>Seek opportunities with customers to enhance the company’s image. Maintain a neat appearance, show respect and respect the customer’s property</li>
\n
<li>Provide accurate and efficient feedback to customer issues quickly and efficiently by improving personal technical knowledge and understanding of all services and equipment</li>
\n
<li>Utilize billing system and other sales and marketing related tools to effectively identify and quickly provide answers to customer inquiries</li>
\n
<li>Resolve customer questions and concerns efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding</li>
\n
<li>Process installation, service change, disconnects and trouble call work orders according to departmental policies and procedures</li>
\n
<li>Receive customer payments, give receipts, enter payments to customer accounts and accurately balance cash drawer on a daily basis</li>
\n
<li>Track sales progress and document productivity on sales forms/ reports as provided by the company Ensure all required paperwork is legible, complete and submitted in a timely manner</li>
\n</ul>
\n
What You Bring to the Table:
\n
<ul>\n
<li>Phone customer support/service related background in call center environment preferred</li>
\n
<li>Exhibits strong interpersonal skills with the ability to relate to customers, peers, and management.&nbsp; Is positive, pleasant, and respectful</li>
\n
<li>Bilingual skills preferred</li>
\n
<li>Friendly, enthusiastic and outgoing demeanor</li>
\n
<li>Demonstrates a thorough knowledge of cable and data products and services</li>
\n
<li>Ability to learn and retain new information and concepts quickly</li>
\n
<li>Demonstrates ability to diagnose and solve problems</li>
\n
<li>Exhibits the ability to follow direction and possesses the ability to follow through</li>
\n
<li>Displays proven good judgment and proactive decision-making skills</li>
\n
<li>Must possess the ability to adapt to change</li>
\n
<li>Cable Television industry experience preferred</li>
\n
<li>Telecommunications experience preferred</li>
\n</ul>
\n
Education and Certifications:
\n
<ul>\n
<li>High school diploma or equivalent</li>
\n</ul>
\n
We're Proud to Offer a Comprehensive Benefits Package Including:
\n
<ul>\n
<li>401k with employer match</li>
\n
<li>Insurance options including: medical, dental, vision, life and STD insurance </li>
\n
<li>Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions.)</li>
\n
<li>Paid Holidays: 7 days per year</li>
\n
<li>Paid Sick Leave based on state and local ordinance (**Sick leave is specific to our West region and could vary within other geographical regions.)</li>
\n
<li>Tuition reimbursement program</li>
\n
<li>Employee discount program</li>
\n</ul>
\n
The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in California for this position, plus opportunities for bonus, benefits and commission, if applicable, is:
\n
<ul>\n
<li>Retail Representative I - $17.00 - $23.80 per hour</li>
\n
<li>Retail Representative II - $17.85 - $24.99 per hour</li>
\n
<li>Retail Representative III - $18.74 - $26.24 per hour&nbsp;</li>
\n</ul>
\n\nOur Mission Statement:\n* Take care of our customers\n* Take care of each other\n* Do what we say we are going to do\n* Have fun\n\n
Diverse Workforce / EEO:
\n
Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
\n
FCO (For San Francisco Candidates Only):
\n
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
\n
CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities \nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. \nFor further information, please review the Know Your Rights notice from the Department of Labor.

Sales Development Representative - Offering Relocation Support

<h3>Job Description</h3>
Job Description
Part-Time On-Site Technical Support and Customer Service Representative – Maple Grove, MN
Job description
Schedule:&nbsp;Part-Time (4 to 5 hours per day) Location:&nbsp;Maple Grove, MN (On-Site Only) Job Type:&nbsp;Part-Time
Training:
<ul>
<li>Fixed schedule: 4 hours per day, Monday through Friday</li>
<li>Duration: 2 to 3 weeks</li>
<li>Training is in person and mandatory</li>
<li>Post-training: Flexible part-time shifts available within business hours (7:30 AM – 8:00 PM)</li>
</ul>
Job Summary: Masterson Staffing Solutions is hiring Part-Time Technical Customer Service Representatives for a respected client in Maple Grove, MN. This is an&nbsp;on-site&nbsp;position (not remote) and a great opportunity for individuals seeking part-time hours with structured training and flexible scheduling after completion.
You will be the first point of contact for clients, offering guidance and resolving technical issues related to test administration, setup, application use, and more.
Key Responsibilities:
<ul>
<li>Respond to incoming client calls and inquiries</li>
<li>Troubleshoot technical and policy-related concerns</li>
<li>Resolve open cases efficiently using internal tools</li>
<li>Meet customer service and quality standards (call time, hold time, satisfaction)</li>
<li>Escalate critical or recurring issues to the appropriate team</li>
</ul>
Training Details:
<ul>
<li>Duration: 2 to 3 weeks</li>
<li>Hours: 4 hours per day (Monday to Friday)</li>
<li>Daily topic-based assessments must be passed to continue</li>
<li>Final certification test is required to complete training</li>
</ul>
Qualifications:
<ul>
<li>High School Diploma or GED required (Associate degree preferred)</li>
<li>Minimum of 6 months of technical support or customer service experience</li>
</ul>
(Internship or college-level experience accepted)
<ul>
<li>Strong communication and problem-solving skills</li>
<li>Proficiency in Microsoft Office and general computer use</li>
<li>Ability to work well independently and in a team environment</li>
</ul>
Essential Job Requirements:
<ul>
<li>Must attend and complete 2-3 weeks of classroom training (4hrs a day)</li>
<li>Each day of training includes a specific topic and a test that must be passed to progress</li>
<li>A final test is administered at the end of training to certify your knowledge of systems and procedures</li>
<li>Report to work promptly as scheduled and adhere to all conduct expectations</li>
<li>Able to accept supervision and apply feedback to improve performance</li>
<li>Able to collaborate effectively and respectfully with diverse teams</li>
<li>Consistently maintain performance under pressure and during high-volume periods</li>
<li>Capable of managing multiple tasks simultaneously</li>
<li>Able to sit or stand for extended periods (up to 8 hours)</li>
<li>Able to use a computer monitor, keyboard, and mouse for prolonged periods</li>
</ul>
Benefits:
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Safe and Sick Time</li>
<li>401k</li>
</ul>
How to Apply: Visit our office at: Masterson Staffing – Fridley 7233 University Ave NE Fridley, MN 55432
#MS1
Masterson Staffing is an Equal Opportunity Employer
Call us at: 763-571-6090 Start your application online at:&nbsp;<a href="http://www.mastersonstaffing.com" target="_blank">www.mastersonstaffing.com</a>
Masterson Staffing is an Equal Opportunity Employer.
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Vision insurance</li>
</ul>
Company DescriptionOur Story The Masterson Staffing Solutions story began nearly 50 years ago, when Owen Masterson founded Masterson Personnel in 1968. Seeing a growing demand for light industrial, office and professional staffing resources, Owen started building a company that would not only provide quality and reliable services, but also bring talented workers and great companies together — and drive them to achieve their respective goals. Masterson started as a small local business, and thanks to our team of experienced staffing professionals, we’ve grown into a premier staffing solutions provider with nearly 40 branches across the Midwest and an employee base of hundreds of thousands of quality workers. Our Mission From the beginning, our mission has been to provide the support and expertise that keeps you moving forward in life and your career. But at the heart of it all is our commitment to building strong, valuable and lasting relationships. When it comes to our employees, we understand that you’re our greatest asset — and we want you to be and feel successful. From vacation pay to professional development to flexible work environments, we work with you to discover your talents and aspirations. As for our clients, we understand your company has unique business objectives and staffing needs. We work with you to identify skilled and qualified talent in flex, flex-to-hire and direct hire positions in over 19 business categories. Our Talent Acquisition Department can also connect your company with high-level talent for director and executive positions. Whether you’re looking to grow your career or your business, relationships will provide you with a strong foundation — and we’re dedicated to helping you build that foundation with us, with employers or with employees. 
<h3>Company Description</h3>
Our Story\r\n\r\nThe Masterson Staffing Solutions story began nearly 50 years ago, when Owen Masterson founded Masterson Personnel in 1968. Seeing a growing demand for light industrial, office and professional staffing resources, Owen started building a company that would not only provide quality and reliable services, but also bring talented workers and great companies together — and drive them to achieve their respective goals.\r\n\r\nMasterson started as a small local business, and thanks to our team of experienced staffing professionals, we’ve grown into a premier staffing solutions provider with nearly 40 branches across the Midwest and an employee base of hundreds of thousands of quality workers.\r\n\r\nOur Mission\r\n\r\nFrom the beginning, our mission has been to provide the support and expertise that keeps you moving forward in life and your career. But at the heart of it all is our commitment to building strong, valuable and lasting relationships.\r\n\r\nWhen it comes to our employees, we understand that you’re our greatest asset — and we want you to be and feel successful. From vacation pay to professional development to flexible work environments, we work with you to discover your talents and aspirations.\r\n\r\nAs for our clients, we understand your company has unique business objectives and staffing needs. We work with you to identify skilled and qualified talent in flex, flex-to-hire and direct hire positions in over 19 business categories. Our Talent Acquisition Department can also connect your company with high-level talent for director and executive positions.\r\n\r\nWhether you’re looking to grow your career or your business, relationships will provide you with a strong foundation — and we’re dedicated to helping you build that foundation with us, with employers or with employees.

Part-Time On-Site Technical Support and Customer Service

<h3>Job Description</h3>
Job Description
Job Summary: The Product Support Sales Representative (PSSR) is responsible for promoting parts and services to customer base while expanding market share in order to meet territorial and corporate objectives. Develops assigned territory, implements sales plans to grow business, and maintain current customer base. Influences and grow sales with new business opportunities within assigned market area/territory. 
Essential Functions:
<ul>
<li>Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission </li>
<li>Responsible for the sales of parts and service on related equipment </li>
<li>Provides support for the existing customer base </li>
<li>Sources new business opportunities </li>
<li>Prepares and presents parts and service quotes and maintenance agreements</li>
<li>Prepares sales plans, sales reports, expenses, and daily call reports </li>
<li>Develops new accounts and maintains existing accounts </li>
<li>Identifies and acquires new service contract opportunities</li>
<li>Receives customer orders and serves as the customer contact point </li>
<li>Generates a referral network to assist in increasing the client base</li>
<li>Manages sales funnel and PAR</li>
<li>Collaborates with prime product sales team to assist customers with making good decisions regarding the repair or replacement of equipment </li>
<li>Aids in implementing, sustaining, and developing quality improvement processes that focus on safety, financials, operations, and customer service</li>
<li>Maintains records of sales or other business transactions</li>
<li>Prepares sales or other contracts</li>
<li>Performs other duties as assigned </li>
</ul>
Knowledge, Skills, and Abilities:
<ul>
<li>Demonstrated knowledge of related equipment and maintenance requirements </li>
<li>Demonstrated knowledge of selling techniques (prospecting, overcoming objections, closing sales) </li>
<li>Excellent selling, negotiating, and closing skills with the ability to build long term business relationships</li>
<li>Demonstrated knowledge of CRM software</li>
<li>Proficient with MS Office Word, Excel, Outlook, etc.</li>
<li>Understands the implications of new information for both current and future problem-solving and decision-making</li>
<li>Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems</li>
<li>Exceptional attention to detail</li>
<li>Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization</li>
<li>First-class organizational, multi-tasking, and time management skills, deadline-oriented</li>
<li>Understands written sentences and paragraphs in work-related documents, and communicates effectively in writing as appropriate for the needs of the audience </li>
<li>Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately </li>
<li>Ability to work independently and within a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness </li>
<li>Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations</li>
<li>The ability to listen to and understand information and ideas presented through spoken words and sentences</li>
</ul>
Education and Experience:
<ul>
<li>High school diploma or equivalent required</li>
<li>College coursework or an equivalent combination of education and experience preferred</li>
<li>A minimum of two years of work-related skill, knowledge, or experience is required; three to five years preferred</li>
</ul>
Supervisory Responsibilities:
<ul>
<li>None</li>
</ul>
Travel: 
<ul>
<li>Extensive driving; overnight travel required</li>
<li>Must have a valid driver's license</li>
</ul>
Physical Requirements:
<ul>
<li>This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.</li>
<li>This role frequently communicates with others and must be able to exchange accurate information in these situations</li>
<li>This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets </li>
<li>Reacts to visual, auditory, and other signals, including alarms and instructions, and is required to inspect work visually </li>
</ul>
Work Environment:
<ul>
<li>This job is generally performed in a retail and office environment, and will work outdoors as needed</li>
<li>Noise level may be loud at times</li>
<li>Frequently works at a fast pace with unscheduled interruptions</li>
</ul>
Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their everyday responsibilities as needed.
#LI-HCT
#CAT
#Caterpillar
LI-JH1
#LI-HIR
#LI-HTC
#LI-TFR
#LI-MFG
#LI-USED

Product Support Sales Representative-Caterpillar

<h3>Job Description</h3>
Job DescriptionSalary: $52,500 
Position Title: Training &amp; Technical Assistance Specialist (Domestic &amp; Sexual Violence Services)
 
Position Summary
The Training and Technical Assistance Specialist works with the Training and Capacity Building Team to strengthen Tennessees domestic and sexual violence programs by ensuring member agencies have access to high-quality, trauma-informed training, technical assistance, and resources. This role supports providers in building organizational capacity, addressing emerging trends, and ultimately improving services and outcomes for survivors statewide.
 
Essential Duties and Responsibilities
<ul>
<li>Deliver engaging, high-quality training sessions for domestic and sexual violence professionals, utilizing both in-person and virtual methods.</li>
<li>Actively contribute to planning committees for the Coalitions Annual Conference, the Tommy Burks Victim Assistance Academy, and other training events, collaborating with colleagues to plan and execute meaningful events.</li>
<li>Develop toolkits, curricula, eLearning modules, and other resources to build capacity for providers across the state.</li>
<li>Provide individualized technical assistance to domestic and sexual violence programs on a wide range of topics, including but not limited to: staffing and client needs, available resources, best practice standards, the intersection of opioid use and DV/SA, DV and SA laws, and federal and state grant regulations.</li>
<li>Facilitate affinity group meetings, including the Advocates Roundtable, to promote peer learning and collaboration.</li>
<li>Track and evaluate the effectiveness of training and technical assistance to continuously improve quality and impact.</li>
<li>Ensure that all grant deliverables are met, including accurate and timely reporting.</li>
<li>Provide guidance and technical assistance on grant compliance to member programs.</li>
<li>Travel occasionally throughout Tennessee to deliver on-site support, training, and technical assistance.</li>
</ul>
Required Qualifications
<ul>
<li>Bachelors degree required; degree in social work, public health, education, or related field is preferred. Equivalent experience may be considered.</li>
<li>Three (3) or more years of experience working in a domestic and/or sexual violence program.</li>
<li>Two (2) or more years of experience facilitating both in-person and virtual trainings for adult learners.</li>
<li>Strong understanding of nonprofit organizations and community-based services.</li>
<li>Knowledge of the dynamics of domestic and sexual violence, as well as the systems that support survivors.</li>
<li>Experience applying trauma-informed and evidence-based practices.</li>
<li>Ability to manage a high volume of work efficiently and effectively.</li>
<li>Strong written and verbal communication skills, including the ability to create accessible materials and presentations.</li>
<li>Proficiency in virtual platforms (e.g., Zoom, Teams) and willingness to learn new tools and technology.</li>
<li>Experience with federal and/or state grant compliance preferred.</li>
</ul>
 
Knowledge, Skills, and Abilities
<ul>
<li>Supports and promotes the mission, vision, and strategic goals of TCEDSV.</li>
<li>Demonstrates professionalism and maintains an appropriate professional appearance.</li>
<li>Works collaboratively as a team member to achieve shared goals.</li>
<li>Strong facilitation, organizational, and time management skills.</li>
<li>Ability to translate complex policies or practices into clear, accessible guidance.</li>
<li>Creativity, initiative, and problem-solving skills with flexibility to adapt to emerging needs.</li>
<li>Commitment to trauma-informed care and survivor-centered practice.</li>
</ul>
 
All Staff Duties
<ul>
<li>Serve as a leader in fostering strong communication between TCEDSV and external partners.</li>
<li>Follow and support the policies and procedures of TCEDSV.</li>
<li>Actively learn and uphold the history, mission, and values of TCEDSV.</li>
<li>Attend and participate in staff meetings.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
Work Environment
TCEDSV operates remotely but does require occasional in-person staff meetings. Remote schedules are established for the position by the immediate supervisor in consultation with the CEO and COO.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions.
<ul>
<li>Ability to lift/carry up to 20 pounds.</li>
<li>Ability to sit and/or stand for extended periods of time.</li>
<li>Ability to manage multiple tasks and handle stressful situations.</li>
<li>Ability to periodically travel by car for on-site technical assistance, training, and site visits with partner agencies across the state. A valid drivers license and clean driving record are required. Travel expectations: no more than 910 in-person visits annually; virtual visits may also be arranged.</li>
</ul>
This position is considered light work.
 
The Tennessee Coalition to End Domestic &amp; Sexual Violence is anequal opportunity employer.
 remote work

Training and Technical Assistance Specialist

<h3>Job Description</h3>
Job DescriptionSalary: $52,500 
Position Title: Training, Technical Assistance &amp; Content Specialist (Domestic &amp; Sexual Violence Services)
 
Position Summary
The Training and Technical Assistance Specialist works with the Training and Capacity Building Team to strengthen Tennessees domestic and sexual violence programs by designing and delivering high-quality, trauma-informed training and technical assistance. This role emphasizes instructional design, curriculum development, and training innovation, ensuring that providers statewide have engaging, accessible, and practical learning resources to enhance their capacity to serve survivors.
 
Essential Duties and Responsibilities
<ul>
<li>Design and develop engaging, high-quality educational content for domestic and sexual violence professionals, delivered through both virtual and in-person methods.</li>
<li>Lead the design and production of digital media training materials, including toolkits, curricula, eLearnings, facilitator guides, and other resources to build statewide program capacity.</li>
<li>Collaborate with subject matter experts and colleagues to ensure training content aligns with educational goals and addresses the needs of diverse audiences.</li>
<li>Apply instructional design theories and adult learning principles to create effective, evidence-based educational experiences.</li>
<li>Serve on planning committees for the Coalitions Annual Conference, the Tommy Burks Victim Assistance Academy, and other statewide training events; collaborate with team members to ensure events are engaging, accessible, and impactful.</li>
<li>Facilitate high-quality training sessions (virtual and in-person) for domestic and sexual violence professionals.</li>
<li>Provide individualized technical assistance to domestic and sexual violence programs in Tennessee on a wide range of topics including staffing, resources, best practices, intersection of opioid and DV/SA, DV/SA laws, and federal/state grant regulations.</li>
<li>Ensure all grant deliverables and reporting requirements are completed accurately and on time.</li>
<li>Travel occasionally throughout Tennessee to provide training and technical assistance.</li>
</ul>
 
Required Qualifications
<ul>
<li>Bachelors degree required; degree in graphic design, instructional design, education, or a related field preferred; equivalent experience considered.</li>
<li>Three (3) or more years of experience working with domestic and sexual violence programs.</li>
<li>Two (2) or more years of experience designing and facilitating both in-person and virtual trainings for adult learners.</li>
<li>Priority given to those with experience in digital content design with a focus on training, curriculum development, or instructional materials.</li>
<li>Strong proficiency with Canva and/or other design and eLearning tools (e.g., Articulate, Adobe Creative Suite, Camtasia, or similar).</li>
<li>Demonstrated ability to design compelling written and digital training materials that are accessible, engaging, and trauma informed.</li>
<li>Strong understanding of nonprofit organizations and familiarity with community-based services.</li>
<li>Strong written and verbal communication skills</li>
<li>Knowledge of the dynamics of domestic and sexual violence and the systems that support survivors.</li>
<li>Ability to manage a high volume of projects efficiently while meeting deadlines.</li>
<li>Growth mindset with a coaching and continuous learning mentality.</li>
<li>Proficiency in instructional design tools, virtual training platforms (e.g., Zoom, Teams), and proactively learns new design tools, platforms, and technologies to strengthen training content delivery.</li>
<li>Experience with federal and/or state grant compliance preferred.</li>
</ul>
 
Knowledge, Skills, and Abilities
<ul>
<li>Supports and promotes the mission, vision, and strategic goals of TCEDSV.</li>
<li>Strong facilitation and instructional design skills, with the ability to adapt content for diverse audiences and learning styles.</li>
<li>Demonstrates professionalism and maintains an appropriate professional appearance.</li>
<li>Works collaboratively as a team member to achieve shared goals.</li>
<li>Excellent organizational and project management skills.</li>
<li>Ability to translate complex policies and best practices into clear, usable training content.</li>
<li>Creativity, initiative, and problem-solving skills with flexibility to adapt to emerging training needs.</li>
<li>Commitment to trauma informed and survivor-centered practices.</li>
</ul>
 
All Staff Duties
<ul>
<li>Serve as a leader in fostering strong communication between TCEDSV and external partners.</li>
<li>Follow and support the policies and procedures of TCEDSV.</li>
<li>Actively learn and uphold the history, mission, and values of TCEDSV.</li>
<li>Attend and participate in staff meetings.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
Work Environment
TCEDSV operates remotely but does require occasional in-person staff meetings. Remote schedules are established for the position by the immediate supervisor in consultation with the CEO and COO.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions.
<ul>
<li>Ability to lift/carry up to 20 pounds.</li>
<li>Ability to sit and/or stand for extended periods of time.</li>
<li>Ability to manage multiple tasks and handle stressful situations.</li>
<li>Ability to periodically travel by car for on-site technical assistance, training, and site visits with partner agencies across the state. A valid drivers license and clean driving record are required. Travel expectations: no more than 910 in-person visits annually; virtual visits may also be arranged.</li>
</ul>
This position is considered light work.
 
The Tennessee Coalition to End Domestic &amp; Sexual Violence is an equal opportunity employer.
 remote work

Training, Technical Assistance & Content Specialist

<h3>Job Description</h3>
Job Description
At SimplyInsured we are on a mission to eliminate fear in health insurance.
Health insurance is complicated, expensive, and really important - so it tends to create fear for most people; our goal is to reduce that fear as much as possible. 
We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for their employees and their families. With more than 20,000 customers and several major partnerships including Intuit and Square, we're growing quickly and disrupting this convoluted and confusing industry by making it more transparent and fully accessible to everyone. We got our start in the Y-Combinator incubator, and have been funded by top-tier investors at Polaris Partners, Bessemer Venture Partners, New York Life Ventures and AltaIR Capital. 
Job Summary: 
In this role, you will be a member of a high-performing team providing service for SimplyInsured customers. This role will help our customers via chat, phone, and email and serve as a trusted representative of the SimplyInsured brand carrying out the mission of eliminating fear from health insurance. 
Must be available to work a PM shift from 10am - 6pm Mountain Standard Time Mon-Friday. 
What you'll do:
<ul>
<li>Assist potential customers with navigating our online insurance shopping experience and obtaining quotes for their company's health insurance options. </li>
<li>Work with existing customers to answer and resolve basic administrative and billing questions. Your main goal will be to ensure that customer inquiries are responded to quickly and thoroughly. You will contribute daily to the Support team's mission to delight our customers and help eliminate the fear of purchasing and using health insurance. </li>
<li>In this role, you'll use multiple communication channels, including phone, chat, and email, to communicate with customers and our support ticketing software to document customer interactions. You should be passionate about helping customers and love working in a start-up environment. Being on our customer service team's front lines means you'll have unique insight and access to our customer's issues. You will be empowered to propose process and product solutions to improve our customer experience. </li>
</ul>
What you'll bring:
<ul>
<li>1-2 years of experience in customer service or sales role</li>
<li>Highly productive with good multitasking skills</li>
<li>Passion for helping people - especially when it comes to their health</li>
<li>Able to work in a high-volume contact center environment</li>
<li>Familiarity working with support ticketing and/or support CRM software tools</li>
<li>Fantastic oral and written communication skills</li>
<li>Strong desire to help businesses maximize their healthcare</li>
</ul>
What we offer:
<ul>
<li>Generous stock option packages</li>
<li>Competitive compensation</li>
<li>"Take what you need" time off plan</li>
<li>100% Medical, Dental, and Vision Insurance coverage</li>
<li>FSA plan</li>
<li>401k </li>
<li>A values-based culture that invests in employee success</li>
</ul>
Compensation:
The base salary range for this position is $15.00 per hour
We have a market-based compensation structure. The salary for this position may vary based on a candidate's experience, industry expertise, technical skills, and location. The range provided is just one component of total compensation including, but not limited to bonus eligibility based upon the achievement of performance objectives and company stock options.
Our Culture:
We value radical transparency, feedback, bias to action, growth, and an obligation to dissent. Every opinion is respected, we hold each other to extremely high standards, we're driven by the diversity in our backgrounds, and unified by 100% alignment on our mission. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested; we'd love to learn how you can amplify our team with your unique experience!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-Remote
**SimplyInsured is hiring only in the United States at this time**

Customer Support Representative (Employee Health Insurance)

<h3>Job Description</h3>
Job Description
We are seeking a customer-focused Neurology Clinical Support Representative to join our onsite team in Palo Alto, CA. In this role, you will work closely with our customer service and sales teams, ensuring support for customers using our cloud based medical devices and applications. Prior experience in neurology (R.EEG T., R. PSG T., or CNIM credential) is required.
Requirements
Key Responsibilities
<ul>
<li>Provide technical and customer support for existing and new clients</li>
<li>Provide escalation support to ensure timely issue resolution and customer satisfaction</li>
<li>Ensure accurate and timely documentation within QA and CRM systems</li>
<li>Conduct web-based product presentations, education, customer and employee training, and system installations</li>
<li>Collaborate with customer IT teams to troubleshoot issues and maximize software performance</li>
<li>Assist at industry conventions and workshops as requested by management to assist with product demonstrations and user training</li>
<li>Create and maintain product documentation (manuals and guides)</li>
<li>Maintain and systematically expand market share through strategic sales support and outreach</li>
<li>Participate in new sales campaigns and strategies in collaboration with marketing and sales teams</li>
<li>Follow and uphold company policies and compliance guidelines</li>
</ul>
Qualifications &amp; Skills
<ul>
<li>Education &amp; Experience:</li>
<ul>
<li>Bachelor’s degree or college diploma, or current certification (R.EEG T., R. PSG T., or CNIM credential) required</li>
<li>2–4 years of experience in clinical role as a R.EEG T., R. PSG T., or CNIM credentialed technologist</li>
</ul>
<li>Technical Skills:</li>
<ul>
<li>Proficient in Microsoft Office (Excel, Word, Outlook), Google applications, and web browsers</li>
<li>Strong understanding of Windows operating systems, networking basics, and software troubleshooting</li>
<li>Proficient with neurodiagnostic hardware and software</li>
</ul>
<li>Core Competencies:</li>
<ul>
<li>Excellent communication and customer service skills</li>
<li>Ability to problem-solve, prioritize, and work efficiently under pressure</li>
<li>Adaptable to changing requirements and comfortable working independently and within a team</li>
<li>Strong writing skills to support creation and maintenance of customer facing documentation</li>
<li>Detail-oriented with strong time management and organizational skills</li>
<li>Professional and solutions-oriented approach when interacting with clients and colleagues</li>
</ul>
</ul>
Interview Process:
<ul>
<li>Phone Screening (HR) &gt; Online Interviews (with each Hiring Manager) &gt; Final Interview</li>
</ul>

Neurology Clinical Support Representative

<h3>Job Description</h3>
Job DescriptionOverviewAt TurnPoint, a leading Managed Service Provider (MSP), we are pioneering innovative technical solutions that are transforming the ways businesses operate. Are you someone with a background in customer service looking to break into technology? This role at a fast-paced, boutique IT firm may be for you. No previous tech experience is required, just enthusiasm for technology and a desire to help solve issues. We will provide you with the tech training necessary to succeed at TurnPoint, in this role and beyond. You will function as the administrative point person on the TurnPoint Service Desk team for this client, including: leading&nbsp; meetings with this client's stakeholders, reviewing tickets to identify items needing escalation/attention (and any roadblocks), escalating VIP tickets, and just generally keeping our talented team of professionals set up for success. You will work hand-in-hand with the scrum master, project managers and technicians, and even senior leadership as necessary. You will be in charge of escalating key executive and tech issues appropriately to managers. We anticipate that 80% of your time will be focused on this specific client.
Required Infrastructure: This is a work from home role, and we require employees to have the following (at their expense)
<ul>
<li>Home (fixed) internet with an upload speed of at least 20Mbps</li>
<li>Either an iPhone capable of running the latest version of iOS or an Android device running either the current version of Android or the previous version of Android (versions Android 15 and 16&nbsp;at this time).</li>
<li>A mobile data plan with voice, text, and data and hotspot functionality (as a backup to your fixed broadband).</li>
</ul>
Key TechnologiesExperience Preferred
<ul>
<li>Windows 11+</li>
<li>Windows Server 2022+</li>
<li>Apple Operating Systems</li>
<li>Microsoft 365, including Microsoft Teams and Microsoft Outlook</li>
<li>Asana</li>
<li>Airtable</li>
</ul>
Key Responsibilities
<ul>
<li>Customer Service Responsibilities: 60%</li>
<li>Project Management:30%</li>
<li>Leadership: 8%</li>
<li>Special Requirements: 2%</li>
</ul>
Customer Service Responsibilities: 60%
<ul>
<li>Triaging customer requests over email and phone</li>
<li>Dispatching tasks to colleagues</li>
<li>Scheduling work with customers</li>
<li>Perform tech tasks as self-assigned and assigned by tech managers (and ancillary procurement tasks as necessary)</li>
<li>Consulting with customers to determine the severity and impact of their issues</li>
<li>Act as liaison between clients and technical staff.</li>
<li>Function as client interface on phones and ticket thread intake including:
<ul>
<li>Provide support Monday – Friday, 8AM-5PM PT and rare after hours work as required.</li>
<li>Proactively identify, prioritize, diagnose, troubleshoot customer service issues and escalate accordingly.</li>
<li>Maintain awareness of current work and status, managing tasks through to successful closure.</li>
<li>Create tasks, to contribute to client onsite visits and related meetings.</li>
<li>Effectively utilize online tools: ZenDesk, Asana, Airtable, OneNote and other tools as required.</li>
<li>Monitor and update all assigned tickets on a daily basis.</li>
<li>Record and document tech processes to contribute to TurnPoint Tech Manual.</li>
</ul>
</li>
</ul>
Projects: 30%
<ul>
<li>Prepare for and run client meetings, ensuring that the appropriate technical resources from TurnPoint are on those meetings.</li>
<li>Ensure that the clients inventory stays up to date and that we are being proactive about ordering equipment to stay ahead of their hiring needs.</li>
<li>Ensure the success of tickets and projects by helping the team plan the most efficient way of handling on-site related tasks.</li>
<li>In conjunction with leadership, work on various projects across departments (including operations, tech, and customer service). </li>
</ul>
Leadership Responsibilities: 8%
<ul>
<li>Exemplify and champion superior client communication and service.</li>
<li>Emphasize quality, continuous improvement and high performance.</li>
<li>Enact and champion company policies.</li>
<li>Track, route and redirect issues to correct resources and internal team for support.</li>
<li>Balance support ticket threads, task execution and project work for timely completion.</li>
<li>Escalate unresolved client queries to the next level of support properly and in a timely manner.</li>
<li>Adhere to workflow best practices: attention to detail, thoroughness and follow-through.</li>
<li>Train and mentor the tech team on proper customer service strategies, including issues that are specific to the client you are focused on.</li>
</ul>
Special Position Requirements: 2%
<ul>
<li>Obtain and maintain technical certifications as required. </li>
<li>Other duties as assigned.</li>
</ul>
Physical Demands &amp; Work Environment
<ul>
<li>Ability to move equipment and lift 50 lbs. as required.</li>
</ul>
SummaryAt TurnPoint, you'll be part of a team that values collaboration, innovation, and diverse perspectives. We believe in continuous learning and invest in the growth of our employees, including continuous growth and professional development.BenefitsOur comprehensive benefits package includes 2 weeks of paid time off, 100% employer-covered&nbsp;health insurance, Flexible Savings Account, 401K eligibility after 6 months, and more, and we offer flexible work arrangements.Job LocationThough our headquarters are located in Seattle, WA we are open to remote work for the right candidate.Equal OpportunityTurnPoint is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.Salary RangeCompetitive salary commensurate with experience. The salary range for this role is $45K-65K.Application ProcessInterested candidates should apply to this listing. By joining us as a Technical Account Representative, you will not just be stepping into a new job - you'll be taking a crucial role in a transformative journey, both for TurnPoint and the clients we proudly serve. If you're ready to take your customer service and technical skills to the next level in an exciting, fast-paced environment, we can't wait to hear from you. &nbsp;
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