<h3>Job Description</h3>
Job Description
Remote-based with limited regional travel 
About The Company : The company is a world leader in the design and manufacture of high-quality woven carpets for the hospitality, gaming, cruise, and luxury residential sectors. 
Primary Responsibilities:
Sales Territory Development:
<ul>
<li>Develop and nurture strong relationships with:</li>
<ul>
<li>Hospitality Interior designers</li>
<li>Tribal casino ownership and operators</li>
<li>Hotel owners and developers</li>
<li>Purchasing agents and procurement companies</li>
</ul>
</ul>
<ul>
<li>Focus on securing specifications and project wins for custom woven carpets in:</li>
<ul>
<li>Tribal Gaming facilities (primary)</li>
<li>Hospitality projects such as boutique hotels, branded properties, and luxury resorts (secondary)</li>
</ul>
<li>Maintain a consistent presence in the territory through in-person meetings, trade shows, networking events, and site visits.</li>
</ul>
Defined Territory:
<ul>
<li>Included: San Diego and surrounding areas, Northern California, Arizona, Oregon, and Washington</li>
<li>Excluded: Los Angeles, Orange County, and any other areas at the discretion of management</li>
</ul>
Project Management &amp; Execution:
<ul>
<li>Collaborate closely with companies internal teams including Project Planning, Design, Operations, and Logistics to manage project timelines and ensure successful execution from sale to installation.</li>
<li>Serve as a key liaison between company and clients during all stages of the project.</li>
<li>Participate in installation phasing planning with ownership teams, general contractors, and installers as needed.</li>
</ul>
Sales Maintenance &amp; Growth:
<ul>
<li>Partner with existing Directors of Gaming to maintain key client relationships and ensure continuity with projects where the company has previously been specified (“secure the real estate”).</li>
<li>Proactively follow up on open projects, pending opportunities, and post-installation service needs.</li>
</ul>
Qualifications &amp; Experience:

<ul>
<li>Minimum 5 years of sales experience in commercial interiors, flooring, or a related industry; experience in hospitality or tribal gaming preferred.</li>
<li>Strong network within the A&amp;D community and tribal gaming contacts is a major plus.</li>
<li>Excellent interpersonal, communication, and presentation skills.</li>
<li>Highly organized and self-motivated with the ability to manage multiple complex projects.</li>
<li>Ability to travel regularly throughout the assigned region.</li>
</ul>
Additional Responsibilities:
<ul>
<li>Represent the company at key trade shows and industry events.</li>
<li>Contribute to sales planning, forecasting, and territory strategy.</li>
<li>Perform other duties as assigned by management.</li>
</ul>
Compensation: Competitive salary + commission
Benefits: Health insurance, 401(k), paid time off, mileage/travel reimbursement, and more.

Sales Manager - Indian Gaming & Hospitality

<h3>Job Description</h3>
Job Description
Overview
POSITION SUMMARY:
The incumbent is responsible for operating and maintaining an efficient and profitable front-of-the-house food services operation, as well as for participating in the planning and direction of all Food &amp; Beverage departments; manages the activities and functions of an assigned food outlet, including monitoring of the budget, staffing issues, and operation performance, ensuring the delivery of quality service and most appropriate price value consistent with Hard Rock Northern Indiana objectives.
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li>
<li>Hires, motivates, evaluates and supervises front-of-the-house staff in order to ensure team members receive adequate guidance and resources to accomplish established objectives.</li>
<li>Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure guest service standards are met.</li>
<li>Establishes department standards, guidelines and objectives and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operation of the outlet.</li>
<li>Develops and maintains an intricate knowledge of restaurant performance by monitoring guest satisfaction, volume, cost, marketing promotions and competitors’ programs in order to implement necessary and innovative changes to ensure Hard Rock Casino Northern Indiana continues to offer superior product and service.</li>
<li>Works with the Café Assistant Manager to analyze food cost and forecast business trends in order to make recommendations for revision of menu prices and food specials that will most appropriately meet company needs.</li>
<li>Monitors and evaluates the performance of Food &amp; Beverage service by observing operations, surveying guests and coordinating with team members in order to develop strategies for proper planning and ongoing improvement of guest services and financial return.</li>
<li>Responsible for ordering and maintaining accurate inventory levels of all restaurant supplies.</li>
<li>Conducts inspections of front-of-the-house areas to ensure compliance with procedures, security of company assets, and guest and employee safety.</li>
<li>Investigates and resolves guest complaints in order to maintain positive guest relations.</li>
<li>Works in coordination with culinary department to provide and maintain optimum dining experience.</li>
<li>Coordinates with Marketing and Player Development to properly prepare for increased guest volume due to group functions and special events.</li>
<li>Assists with operations in all Food &amp; Beverage outlets.</li>
<li>Performs other duties as assigned and adheres to the Indiana Gaming Commission standards and regulations.</li>
</ul>
NON-ESSENTIAL FUNCTIONS:
<ul>
<li>Attend seminars when needed.</li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through the completion of a high school degree or equivalent and 6 years’ restaurant service experience, with at least 2 years in a supervisory capacity; or the completion of a Bachelor's Degree in Restaurant Management, Business Administration or equivalent and 3 years’ restaurant service with at least 1 year in a supervisory capacity.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
<ul>
<li>Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations.</li>
<li>Must successfully pass background check.</li>
<li>Must successfully pass drug screening.</li>
<li>Must be eighteen (21) years of age.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Pertinent federal, state, and local laws, codes, and regulations.</li>
<li>Management of a high volume restaurant, bar, or similar business.</li>
<li>Standard safety and sanitation practices for food and beverage service.</li>
<li>Applicable computer systems.</li>
<li>Various positions within the restaurant, e.g., host/hostess, dining room attendant, waitperson, etc.</li>
<li>Food, food product, food preparation, etc.</li>
<li>Service, service etiquette, and standard service practices for full-service restaurants.</li>
<li>Standard safety and sanitation practices for food and beverage service.</li>
</ul>
ABILITY TO:
<ul>
<li>Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Be flexible to work varying shifts and time schedules as needed. </li>
<li>Deliver programs which create a service level of excellence for internal and external guests.</li>
<li>Communicate effectively with all levels of team members and outside contacts.</li>
<li>Review and comprehend all necessary documentation.</li>
<li>Act professionally with a constantly changing internal and external environment.</li>
<li>Monitor and control cash flow and security of assets.</li>
<li>Link scheduling to customer flow.</li>
<li>Observe and direct actions of subordinates monitor all activity within the dining room and to inspect and maintain areas for which responsible.</li>
</ul>

ASSISTANT MANAGER - HARD ROCK CAFE

<h3>Job Description</h3>
Job DescriptionCompany Description 
PT Services (New Jersey) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solutions to the industry’s leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. PT Services (New Jersey) LLC represents the Playtech Live product, and our studios feature hundreds of state-of-the-art cameras broadcasting in premium HD quality, offering the fastest streaming and highest uptime in the market. More than 1,830 talented professionals are part of Playtech Live from different countries all over the world, and you have an opportunity to join our international team in New Jersey!
Visit our website to learn more about our company&nbsp;<a href="https://www.playtechpeople.com" target="_blank">https://www.playtechpeople.com</a>
Job Description 
As an I-Gaming Pitboss, you will be responsible to oversee live game operations and ensuring a professional and engaging experience is conducted by the Live Dealers and Shuffler in a streaming environment.
Qualifications 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Must be able to adhere to the multi-state Gaming Commission Regulations, PT Services New Jersey regulations, and live unit policies and procedures.</li>
<li>Supervise and ensure Live Dealers and Shufflers in a live streaming environment are complying with the multi-state Gaming Commission Regulations, PT Services New Jersey, and Live unit policies and procedures.</li>
<li>Ensure to correct any Live Dealer and/or Shufflers mistakes in a timely manner in compliance with the company’s policy and procedures.</li>
<li>Demonstrate comprehensive mastery of all company-offered games, including the ability to assist with game presentation and shuffling, as needed.</li>
<li>Ensure the studio’s operations comply with the policies and procedures and implement new policies and procedures as directed by management.</li>
<li>Ensure all live gaming operational reports adhere to the company’s policies and procedures.</li>
<li>Monitor and address any technical disruptions in the studio, ensuring immediate resolution in accordance with the company’s procedures and gaming regulations.</li>
<li>Collaborate with management to test and evaluate studio and application performance, ensuring optimal functionality for new and existing online gaming operations.</li>
</ul>
<ul>
<li>Be able to professionally handle and escalate guests’ complaints in a timely manner for any game-related questions according to chat policy.</li>
<li>Maintain an exemplary level of professionalism to foster an orderly and positive work environment.</li>
</ul>
<ul>
<li>Attend educational events, briefings, and sessions required for professional skills improvement and learning the new procedures.</li>
</ul>
<ul>
<li>Provide essential support to the Site Manager in executing daily operational tasks.</li>
<li>Assume leadership in communication and conflict resolution within the scope of the position, addressing inquiries from licensees and players with professionalism and in accordance with company procedures.</li>
<li>Fulfill any additional duties as directed by management with the utmost diligence and professionalism.</li>
</ul>
EDUCATION &amp; EXPERIENCE/QUALIFICATIONS REQUIRED
<ul>
<li>High School Diploma / GED.</li>
<li>Must be 21 years of age or older</li>
<li>At least 1 year of Customer Service Experience.</li>
<li>At least 1 year of Basic to Intermediate Excel proficiency.</li>
<li>Basic computer skills- MS Office, electronic mail, etc.</li>
<li>Excellent customer service skills and interpersonal skills to effectively communicate with customers in a live streaming environment.</li>
<li>Ability to maintain a professional demeanour, including manner of speech, appearance, and posture in a fast-paced environment.</li>
<li>Ability to deal with potential guest conflicts professionally, maintaining Playtech’s guest service standards.</li>
<li>Ability to deal, sort, shuffle, and count cards in addition to operating other gaming equipment involving highly repetitive movement of hand and arm.</li>
<li>Ability to work a variety of shifts, including nights, weekends, and holidays.</li>
<li>Punctuality and attention to detail.</li>
<li>Be able to wear assigned uniforms.</li>
<li>Must be able to obtain a New Jersey Gaming License and a West Virginia Casino Employee Registration.</li>
</ul>
COMPENSATION &amp; BENEFITS
<ul>
<li>Pay Rate: $24 + Hourly Performance Bonus (Bonus Range - $0.25 - $3.00)</li>
<li>Vacation Days: 10 days</li>
<li>Sick Time: 5 days</li>
<li>10 Holidays pay</li>
<li>Health Benefits: Medical, Dental, Vision, HSA/FSA, LTD/STD, Life Insurance.</li>
<li>401K – 4% match</li>
</ul>
If you need reasonable accommodation and/or assistance during the application and hiring process, applicants can contact Playtech-People &amp; Culture Team for assistance at <a href="mailto:USTalent@playtech.com" target="_blank">USTalent@playtech.com</a>. Our team will be happy to help!
Playtech is an equal opportunity employer. All qualified applicants will receive consideration for employment equally without regard to age, ancestry, color, gender identity or expression, national origin, physical or mental disability, protected veteran, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances.
 Additional Information 
Needs to be updated

iGaming Pitboss - Swing Shift ( 2:30 PM - 10:30 PM)

<h3>Job Description</h3>
Job DescriptionDescription:
JOB SUMMARY:
 
Cleans interior of casino, including restrooms and diner; cleans diner and bar mats; cleans slot ma-chines; empties trash; cleans floors; vacuums carpets; cleans mirrors and entry doors; keeps exterior free of trash; empties exterior trashcans and ashtrays and refills all necessary products. Assist cocktail servers with picking up empty drinks and bottles and cleaning ashtrays. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
 
A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
 
THE FOLLOWING IS A LIST OF TOTAL DUTIES. YOUR DUTIES WILL BE ASSIGNED TO YOU BY EITHER THE PORTER MANAGER; THE CSM; OR THE LEAD PORTER.
 
<ul>
<li>Check casino bathrooms hourly – mop floors; wipe down stalls; clean toilets; clean sinks; clean mirrors; check and refill all supplies (soap, towels, toilet paper, toilet seat covers). Remove any trash; wipe down walls; flush all toilets once per hour.</li>
<li>Clean employee bathrooms once per shift (see above for requirements).</li>
<li>Clean all casino entry doors and remove any trash. Empty all trash receptacles. Empty ciga-rette receptacles. Wipe down all receptacles.</li>
<li>Pick up and empty trash in employee smoking area. (Employees are expected to NOT throw their cigarette butts on the ground, if this is happening – let CSM know.)</li>
<li>Thoroughly clean customer area and employee area of the diner during designated times. Clean mats in both the diner and the bars. Clean floor drains.</li>
<li>Clean all pictures and posters once per shift and/or as needed.</li>
<li>Clean ashtrays and wipe down slot machines. Throw away bottles and cups. Wipe down sports book counters, tables, and lounge tables at back bar.</li>
<li>Clean offices – empty trash; vacuum twice per week.</li>
<li>Vacuum stairs and break room everyday.</li>
<li>Clean casino mirrors twice weekly.</li>
<li>Check parking lot and sidewalks for trash. Pick up and dispose of trash. Check exterior more frequently on windy days and during weekends. </li>
<li>Clean brass foot rails around the bars. Wipe down bases of 21 tables. Wipe down slot ma-chine bases. Clean exit signs. Clean TV screens.</li>
<li>Pressure wash building’s exterior; sidewalks; and trash receptacles. </li>
<li>All other duties as assigned/requested by Supervisor.</li>
</ul>
 
Requirements:
QUALIFICATION REQUIREMENTS:
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactori-ly. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the es-sential functions.
 
Education and/or Experience: One to three months related experience. 
 
Mathematical Skills: Ability to utilize simple calculations in regards to cleaning products.
 
Language Skills: Ability to read and interpret documents such as safety rules, operating and mainte-nance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.
 
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

PORTER

<h3>Job Description</h3>
Job DescriptionDescription:
JOB SUMMARY:
Oversees the operation of the vault and all its functions.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction, and to per-form any other job-related duties requested by the General Manager or Controller. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
 
<ul>
<li>Maintains accurate accountability for all funds assigned. </li>
<li>Maintains daily shift paperwork in accordance with company policy, procedures and state gaming regulations.</li>
<li>Follows all proper policy and procedures as stipulated by the casino and by the Cage Department.</li>
<li>Tracks and investigates all overages and shortages.</li>
<li>Works with other departments to ensure enforcement and adherence to company policies and procedures, as well as to ensure compliance to the policies of local, state and federal regulations.</li>
<li>Services all casino departments.</li>
<li>Maintains key control.</li>
<li>Thorough knowledge, understanding and implementation of Title 31.</li>
<li>Aware of all promotions (i.e., redemption procedures/limitations/restrictions, etc.).</li>
<li>Handles change transactions, EZ pay ticket cash outs, check and credit card transactions for all areas.</li>
<li>Verifies all funds in cage drawer at the end of cage cashier’s shift.</li>
<li>Works well with others and is a team player.</li>
<li>Responsible for insuring that the ATM is up and running, including filling it; loading paper, call-ing for service when it is down.</li>
<li>Responsible for insuring that the Kiosk is up and running, including filling it and resolving any dispenser errors.</li>
<li>Ensures that all business surfaces (i.e., counter-top) are cleaned during shift.</li>
<li>Responsible for Cashing checks; servicing customers, and following the departmental procedures for both.</li>
<li>Answering phones with greeting and name.</li>
<li>Knowledge of Soft Count and Hard Count</li>
<li>Knowledge of Central Credit.</li>
<li>Pit fills.</li>
<li> Jackpots and fills.</li>
<li>Additional duties, assignments or priorities as directed by Management.</li>
</ul>
 
Requirements:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reason-able accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education and/or Experience: Associate’s degree (A.A.) or equivalent from two-year college or technical school; or one year related experience and/or training; or equivalent combination of education and experience.
 
Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
 
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent, and to draw and interpret bar graphs.
 
Reasoning Ability: Ability to solve practical problems, and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form.
 
CERTIFICATES, LICENSES, AND REGISTRATIONS:
 
Reno Police Card

Vault Cashier

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary: Achieves Company objectives in Customer Service, quality of service, and smooth operations of Promotional Events. Helps create a positive, exciting environment for our guests. 
Qualifications:
Minimum six months’ previous promotional experience in a casino setting is preferred. Must be professional and friendly, and be able to work as a team. Must be able to meet the physical demands of the position. Must be able to read, write, and speak English fluently. High School Diploma or equivalent required. Must be over the age of 21.
Essential Job Functions:
<ul>
<li>Excellent customer service skills required.</li>
<li>Execute Player promotions with an upbeat, positive attitude.</li>
<li>Ensure all Guests feel welcome and are given responsive, friendly, and courteous service always.</li>
<li>Promotes the Player’s Club and Casino promotions.</li>
<li>Assists managers with input of sensitive data entry into players' accounts.</li>
<li>Maintains inventory and implements control of Players’ Club merchandise and promotional materials</li>
<li>Resolves customer complaints/issues in a professional, friendly manner.</li>
<li>Assists in the coordination and execution of Players Club promotions.</li>
<li>Create and direct events and promotions to increase guest visits and casino play.</li>
<li>Assures that a consistent offering of special events, tournaments, and promotions is scheduled for our casino customers and that all rules and log sheets about events are complete</li>
<li>Ensures that all Casino Marketing efforts are properly coordinated with other departments.</li>
<li>Assist in the implementation of Casino marketing, advertising, and promotional activities and campaigns.</li>
<li>Fully understand and comply with all federal, state, county, and municipal regulations that pertain to gaming requirements of the Casino.</li>
<li>Maintains confidentiality of all relevant information concerning guests, employees, and company assets.</li>
<li>Possess excellent organizational skills.</li>
<li>Ability to work in a high-pressure, fast-paced environment.</li>
<li>Excellent attention to detail and ability to multitask.</li>
<li>Familiar with standard office equipment, including copier, scanner, and desktop computer.</li>
<li>Proficient in Microsoft Office programs, including Word, Excel, and Outlook.</li>
<li>Familiar and comfortable with Social Media campaigns.</li>
<li>Ability to learn proprietary programs.</li>
<li>Other duties as assigned by the Marketing Manager.</li>
</ul>
Work Environment and ADA Requirements:
<ul>
<li>Must be able to stand for the majority of the shift.</li>
<li>Must be able to work in a casino environment with loud background noise and a smoky atmosphere.</li>
<li>Must be able to lift, push, pull, and carry a minimum of 15 pounds, and can move about the casino and operational areas freely.</li>
<li>Must be able to listen and respond to visual and aural cues.</li>
</ul>
 
 
 
Requirements:
Required Work Cards/Licenses/Certificates: Nevada Gaming Card Alcohol Awareness Card

Marketing Assistant/Host

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Responsible for supervision of the facility maintenance and housekeeping staff during assigned shift. Ensure that all maintenance, repair, and emergency matters are responded to and resolved in an appropriate and timely manner.
<ul>
<li>Assist Facility Manager by ensuring the efficient and proper operations of the facility maintenance department and staff during assigned shift.</li>
<li>Schedule and delegate assignments to maintenance and housekeeping staff.</li>
<li>Oversee preventive maintenance procedures and schedules.</li>
<li>Physically respond to emergency situations, i.e., fire, power outage, gas leak, water leak, or any other emergency or repair.</li>
<li>Oversee daily cleaning of the property including Casino floor, restrooms, slot machines, etc...</li>
</ul>
Qualifications 
<ul>
<li>Must be 18 years or older.</li>
<li>Six (6) months of prior experience in a similar position preferred.</li>
<li>Must be able to stand and walk throughout shift.</li>
<li>Must be able to stoop, kneel, bend, crouch, and work in confined areas.</li>
<li>Must be able to safely and effectively use hand and power tools.</li>
<li>Must be able to carry and communicate by two-way radio.</li>
<li>Must have excellent communication skills.</li>
<li>Must be able to obtain/maintain any necessary licenses and/or certifications.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Facility Shift Supervisor

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Provide direct and general supervision to culinary team in assigned shift to ensure quality food preparation and guest satisfaction while supporting the company’s vision, mission, and values. The Sous Chef must have the ability to effectively interact and communicate with guests and team members. The Sous Chef must also act as a leader in the development and motivation of the culinary staff while creating an environment that encourages ownership and accountability.
<ul>
<li>Oversee all cooking operations, including methods of preparation, portion control, monitoring timeliness of food delivery and garnishing; ensuring a high-quality preparation and attractive presentation of all food to exceed the company’s standards.</li>
<li>Staff, schedule, evaluate, train, develop and monitor culinary team; including by not limited to initiatives with Ecosure, on-boarding, etc.</li>
<li>Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; Monitor labor costs, including staffing levels, and adjust to sales levels, business volumes, etc.</li>
<li>Monitor and advise on storage of food items to ensure quality of food and compliance with health requirements.</li>
<li>Ensure all kitchen equipment and working conditions are well-maintained; responsible for HotSos entries.</li>
<li>Assistant Restaurant Chef with writing and cost-control of recipes, as well as developing a collection of recipes in a recipe book.</li>
<li>Oversight of monitoring staff adherence to health department regulations regarding food handling, storage, temperature, and cleanliness of work; control cleanliness and maintenance of assigned area; review any health department issues with Management team and Restaurant Chef to correct any problems.</li>
<li>Assist Restaurant Chef in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.</li>
<li>Responsible for scheduling of Lead Cooks, Cooks, and Assistant Cooks.</li>
<li>Collaborate with Assistant General Manager, General Manager, and Restaurant Chef to ensure communication between the front and back of house is seamless while taking ownership of all assigned areas.</li>
<li>Responsible for multiple guest service aspects, including but not limited to table touches, nightly special postings, menu changes, and Front-of-House/Back-of-House communication.</li>
<li>Assist Restaurant Chef with Server and Culinary pre-shifts to ensure communication of specials and dishes are excellently presented to our guests.</li>
<li>Ensure team member engagement is maintained at a high level.</li>
<li>Lead all aspects of team member relations including, but not limited to, hiring, coaching, recognizing, and evaluating team members and leaders.</li>
<li>Provide ongoing direct and honest feedback to team members regarding individual performance.</li>
<li>Establishes operational guidelines for the recruitment and retention of outlet team members.</li>
</ul>
Qualifications 
(Related education and experience may be interchangeable on a year for year basis)
<ul>
<li>Ideally, completion of a culinary arts degree or accredited apprenticeship and/or four (4) years of progressive food preparation experience.</li>
<li>Minimum of one year in a supervisory capacity or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the</li>
<li>Computer literacy to include Excel Spreadsheet and Word experience.</li>
<li>Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions</li>
<li>Must successfully pass background check</li>
<li>Must successfully pass an alcohol and drug screening</li>
<li>Must be 21 years of age</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

SOUS CHEF-BANQUETS

<h3>Job Description</h3>
Job Description
Harrah’s Cherokee Casino Resort Position Description

POSITION TITLE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Front Desk Clerk
DIVISION:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hotel
DEPARTMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hotel Front Office, Hotel Tower IV Front Desk
GRADE/FLSA STATUS:&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; H9 - Non-Exempt
BADGE TYPE/COLOR:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Key--Blue
REPORTS TO:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shift Manager, Sunrise Hotel; Supervisor, Front Desk
SUPERVISES:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; N/A
JOB SUMMARY:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Efficiently check-in/out guests. Respond to inquiries and complaints efficiently, courteously, and professionally to achieve maximum guest satisfaction while complying with or exceeding all standard operating procedures and services.
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES—Level 1:
Ø&nbsp; Perform guest registration and room assignments, accommodating special requests whenever possible
Ø&nbsp; Pre-register block reservations
Ø&nbsp; Anticipate and provide for VIP guest needs in advance of request
Ø&nbsp; Learn and anticipate guest preferences and provide personalized service
Ø&nbsp; Process same-day reservations and, when needed, future reservations following hotel rate structures and selling strategies
Ø&nbsp; Receive hotel front desk calls, dispatch special requests, bell service, valet, and other amenities and services for hotel guests
Ø&nbsp; Dispatch internal calls for Team Members and guests
Ø&nbsp; Handle guest check-in and checkout in accordance with hotel credit and cash policies in an efficient and friendly manner
Ø&nbsp; Process group sales guests
Ø&nbsp; Familiar with and execute the billing for multiple group types
Ø&nbsp; Comp guest charges using reward credits
Ø&nbsp; Request PCW comps from the host team when applicable
Ø&nbsp; Responsible for a bank and the fast and accurate billing of guest charges
Ø&nbsp; Proactive with incidents and issues, ensuring resolution with Team Members and guests
Ø&nbsp; Review guest complaints
Ø&nbsp; Resolve and recover guest complaints to their satisfaction
Ø&nbsp; Informed about all property and brand events, initiatives, products, and services
Ø&nbsp; Assist patrons by providing information about the property, hotel, promotions, events, direct mail offers, and room rates/availability
Ø&nbsp; “Suggest” products, services, and experiences to our guests
Ø&nbsp; Troubleshoot all in-room movie/phone/billing problems
Ø&nbsp; Cancel room reservations according to established procedures for Cherokee &amp; Valley River properties
Ø&nbsp; Balance drawer bank daily
Ø&nbsp; Display spotlight behaviors and Harrah’s Service Cycle training in every interaction
Ø&nbsp; Maintain high standards of courtesy, hospitality, friendliness, and professionalism
Ø&nbsp; Adhere to front desk metrics, including average check-in time and check-ins per hour
Ø&nbsp; Perform other tasks as assigned by the&nbsp;supervisor, manager, or director
Ø&nbsp; Facilitate guest check-in and check-out in satellite areas away from the main front desk, such as self-check-in, VIP Welcome, and Concierge
Ø&nbsp; Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
Ø&nbsp; Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and our Mission, Vision, and Values

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES—Level 2:
Ø&nbsp; Must perform all duties and responsibilities of a Level 1 Front Desk Agent
Ø&nbsp; Assist with pre-keying groups and room tours
Ø&nbsp; Pre-key and check-in motorcoach buses and junket tours
Ø&nbsp; Sponsor and train new Team Members
Ø&nbsp; Stock and inventory kiosk supplies
Ø&nbsp; Troubleshoot, diagnose, and repair kiosk errors
Ø&nbsp; Assist guests with check-in at satellite locations, including ECIO kiosks, Express Services, and VIP
Ø&nbsp; Assist guests while completing multiple tasks concurrently, including but not limited to answering phone calls, completing reports, checking guests in and out, and managing room inventory
Ø&nbsp; Assist our very best guests by providing incredible guest service in our VIP welcome area
Ø&nbsp; Keep the VIP welcome area stocked and clean

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES—Level 3:
Ø&nbsp; Must perform all duties and responsibilities of a Level 1 &amp; 2 Front Desk Agent
Ø&nbsp; Assist with special projects as requested
Ø&nbsp; Participate in scheduled meetings as requested
Ø&nbsp; Provide feedback to management as needed
Ø&nbsp; Expedite various reports based on given time parameters and accuracy
Ø&nbsp; Constantly monitor staff performance in all phases of service and job functions
Ø&nbsp; Expedite lines and encourage the use of the ECIO kiosks
Ø&nbsp; Provide follow-up phone calls to guest inquiries
Ø&nbsp; Provide timely assistance to the front desk agents regarding guest disputes and issues
Ø&nbsp; Assign stations to manage wait time effectively
Ø&nbsp; Proactive with incidents and problems, ensuring resolution with Team Members and guests
Ø&nbsp; Review guest complaints
Ø&nbsp; Resolve and recover guest complaints to their satisfaction
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES—Level 4:
Ø&nbsp; Must perform all duties and responsibilities of Levels 1, 2 &amp; 3
Ø&nbsp; Must be able to work the sunrise shift as their primary shift
Ø&nbsp; Must be able to complete the Night Audit Checklist and all the technical components associated
Ø&nbsp; Must be able to complete the nightly Flash Report
Ø&nbsp; Must have knowledge of Office Products:&nbsp; Outlook, Word, and Excel
Ø&nbsp; Must be able to work independently with little to no supervision
Ø&nbsp; Must be able to walk a guest to an off-site property if needed due to an overbook status
MINIMUM QUALIFICATIONS:
Ø&nbsp; A high school diploma or GED is required
Ø&nbsp; Must demonstrate the following essential knowledge and skills:
Ø&nbsp; Excellent interpersonal and communication skills
Ø&nbsp; Demonstrated ability to work with Team Members and guests
Ø&nbsp; Knowledge of all areas of providing excellent guest service
Ø&nbsp; Excellent oral and written communication skills
Ø&nbsp; Strong interpersonal skills
Ø&nbsp; Proficient in the use of Windows-based office software, including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
Ø&nbsp; Self-starter must work without close supervision
Ø&nbsp; Ability to handle multiple priorities in a fast-paced environment
Ø&nbsp; Neat, well-groomed appearance with excellent personal hygiene
Ø&nbsp; *Knowledge of LMS
Ø&nbsp; *Knowledge of CMS
Ø&nbsp; *Knowledge of HotSOS
Ø&nbsp; *Knowledge of Harrah’s Cherokee Casino employment policies
*Not required at time of hire; may be learned in the&nbsp;probationary period agreed upon at time of hire
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
Ø&nbsp; Must be able to stoop, bend, reach, kneel, twist, and grip items
Ø&nbsp; Must be able to respond to visual and aural cues
Ø&nbsp; Must be able to read, write, speak, and understand English
Ø&nbsp; Must be able to work in a small, shared office space
Ø&nbsp; Must be able to make rational decisions when handling Team Members and guests
Ø&nbsp; Must be able to operate in mentally and physically stressful situations
Ø&nbsp; Must be able to lift 25 pounds and carry 5 pounds
Ø&nbsp; Must be physically mobile with reasonable accommodations
Ø&nbsp; Must have manual dexterity and coordination to operate office equipment, computers, fax machines, and photocopiers
Ø&nbsp; Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds, and air quality, including secondhand smoke
Ø&nbsp; Must be able to work a flexible schedule, including weekends, evenings, and holidays
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.&nbsp; Harrah’s Cherokee Casino Resort reserves the right to change the above job description whenever necessary.&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;6.13.25
Company DescriptionThank you for your interest in the Front Desk Clerk position. In order to be considered for this position, you must apply at <a href="http://www.harrahscherokeejobs.com" target="_blank">www.harrahscherokeejobs.com</a> If you have any questions, please feel free to contact me at <a href="mailto:dhickman@harrahs.com" target="_blank">dhickman@harrahs.com</a>. Thank you! 
<h3>Company Description</h3>
Thank you for your interest in the Front Desk Clerk position. In order to be considered for this position, you must apply at <a href="http://www.harrahscherokeejobs.com" target="_blank">www.harrahscherokeejobs.com</a>\r\n\r\nIf you have any questions, please feel free to contact me at <a href="mailto:dhickman@harrahs.com" target="_blank">dhickman@harrahs.com</a>.\r\n\r\nThank you!

Front Desk Clerk

<h3>Job Description</h3>
Job DescriptionDescription:
JOB SUMMARY:
 
Handles change transactions, EZ Pay cash outs, checks, and credit card transactions for all areas.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
 
A review of this description has excluded the marginal functions of this job, which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by the General Manager or Controller. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
 
<ul>
<li>Provides quality customer service, including check cashing, selling and making change, cashing out EZ Pay tickets, cashing tokens and chips, and processing credit card Com checks.</li>
<li>Maintains accurate accountabilities for all funds assigned. Cashiers and Vault Cashiers are prohibited from working out of a co-worker’s drawer and are prohibited from allowing a co-worker to work out of their drawer.</li>
<li>Maintains daily shift paperwork in accordance with company policy, procedures, and state gaming regulations.</li>
<li>Maintains key control.</li>
<li>Must have knowledge and understanding of Title 31.</li>
<li>Aware of all promotions.</li>
<li>Cleans all business surfaces (i.e., countertop) during shift.</li>
<li>Keeps counter tops picked up (i.e., papers removed, etc.).</li>
<li>Pit fills.</li>
<li>Answer phones with greeting and first name (i.e., Good Morning, Diamond’s Casi-no, this is Bambi).</li>
<li>When checking out, you must leave the drawer with adequate amounts of all cash denominations, per departmental policies, and all coin cans full. This will ensure that the next on-duty cashier can open and operate the drawer promptly.</li>
<li>Must work well with others and be a team player. </li>
<li>Jackpots and fills.</li>
<li>Knowledge of Central Credit.</li>
<li>Additional duties, assignments, or priorities as directed by Management, including but not limited to Vault, Soft Count, and Players Club.</li>
</ul>
 
Requirements:
QUALIFICATION REQUIREMENTS:
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education and/or Experience: High school diploma or General Education Degree (GED); or one to three months of related experience and/or training; or an equivalent combination of education and experience. Gaming experience preferred. 
 
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
 
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
 
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
 
CERTIFICATES, LICENSES, AND REGISTRATIONS:
 
Nevada Gaming Card
Alcohol Awareness Card

1,345 casino manager Jobs