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<h3>Job Description</h3>
Job DescriptionCompany Description 
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Job Description 
Link Solutions is seeking a Project Management Office&nbsp;(PMO)&nbsp;Support Specialist to join our team at Aberdeen Proving Ground, MD.
<ul>
<li>Must be a US Citizen&nbsp;</li>
<li>Must have an active DoD Secret Clearance</li>
<li>Non-remote&nbsp;(relocation incentive&nbsp;available)</li>
</ul>
The&nbsp;Project Management Office&nbsp;(PMO)&nbsp;Support Specialist will play a vital role in ensuring the smooth execution, compliance, and quality control of ongoing ITSS efforts. The selected candidate will work closely with the ARL ITSS Program Manager and cross-functional teams to manage planning, scheduling, documentation, reporting, and administrative functions that support mission success.
Join a team of dedicated professionals at an industry-leading organization, where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations.&nbsp;
Job Responsibilities:
<ul>
<li>Serve as a central point of contact for assigned projects under the general direction of the Program Manager.</li>
<li>Assist with the development, tracking, and execution of project plans, schedules, resource plans, and budgets.</li>
<li>Support contract administration, reporting, and documentation in line with contractual and organizational standards.</li>
<li>Monitor project deliverables, conduct quality reviews, and ensure adherence to established quality and performance standards.</li>
<li>Prepare and deliver recurring reports, dashboards, and updates to internal and government stakeholders.</li>
<li>Interface with technical, business, and support teams to ensure project alignment and timely issue resolution.</li>
<li>Assist with vendor integration tasks and track vendor deliverables.</li>
<li>Facilitate project meetings, capture action items, and maintain project documentation.</li>
<li>Analyze project risks and recommend corrective actions where needed.</li>
<li>Provide administrative and analytical support to ensure compliance with DoD and ARL-specific requirements.</li>
</ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications 
<ul>
<li>Must be a US Citizen.&nbsp;</li>
<li>Must have an active DoD&nbsp;Secret Clearance.</li>
<li>Must have either&nbsp;at least five (5+) years of relevant experience in project coordination, program control, or contract administration within a technical or government contracting environment, or&nbsp;a BA/BS degree or an AA degree with an additional two (2+) years of experience in a related field.</li>
<li>IAT Level II Certification equivalent or higher per&nbsp;DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security,&nbsp;GICSP,&nbsp;GSEC, SSCP, etc.).</li>
</ul>
Preferred:
<ul>
<li>Information Technology Infrastructure Library (ITIL) v4 certification.</li>
<li>Project Management Professional (PMP) certification.</li>
<li>Experience with the ServiceNow Information Technology Service Management (ITSM) platform.</li>
<li>Proficiency with Microsoft Office products.</li>
<li>Experience creating and modifying documentation for technical processes and procedures.</li>
<li>Experience working in a Department of Defense (DoD) environment.</li>
<li>A problem solver and troubleshooter&nbsp;who thrives in resolving&nbsp;complex problems.</li>
<li>Excellent communication skills (written and oral) and interpersonal skills.</li>
<li>Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.&nbsp;</li>
</ul>
Salary Range:&nbsp;$61,000 - $102,000
Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories.
 Additional Information 
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc.&nbsp;is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program.&nbsp;All your information will be kept confidential according to EEO guidelines.&nbsp;

Project Management Office Support Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Summary
 
As a Customer Success Specialist at ShipCalm, you will own the operational success of a portfolio of small to mid-sized brand partners. Reporting to the EVP of Operations, you will act as the internal advocate and performance lead for your accounts— driving execution across fulfillment, inventory, returns, integrations, and customer experience.
 
This is a hands-on, cross-functional role that requires operational problem-solving, strategic alignment, and strong communication. You will coordinate across internal teams — including Warehouse (3PL), Tech, Accounting, and Brand Operations — to ensure issues are resolved quickly, goals are clearly translated into execution plans, and clients are positioned for long-term success.
 
The ideal candidate is an operational generalist with experience in logistics or fulfillment, comfortable in both fast-paced execution and client-facing strategy. You’re detail-oriented, proactive, and confident navigating between internal stakeholders and external partners.
 
ShipCalm is a third-party operations partner (3PO) redefining outsourced logistics by embedding directly into brand operations —not just shipping boxes, but solving upstream and downstream challenges. Learn more about us at our website: <a href="http://www.shipcalm.com" target="_blank">www.shipcalm.com</a>.
 
Role Accountability &amp; Functions
<ul>
<li>Own operational success and exceptional service for assigned brand accounts.</li>
<li>Act as primary internal and external escalation point.</li>
<li>Drive improvement in client KPIs (CalmScore™) supporting their growth.</li>
<li>Translate client goals into operational strategies and execution plans.</li>
<li>Lead recurring client meetings and reviews (L10s).</li>
<li>Guide newly onboarded clients and maintain/ update documentation and SOPs.</li>
<li>Collaborate cross- functionally and cross-departmentally to resolve operational breakdowns, manage exceptions, and align internal teams.</li>
</ul>
Requirements:
Essential Duties &amp; Responsibilities
<ul>
<li>Lead client meetings and performance calls (L10s, daily check-ins, QBRs) to align on operational priorities and share updates.</li>
<li>Coordinate, manage, and resolve exceptions, errors, claims, tickets, and project escalations, coordinating cross-functional solutions.</li>
<li>Monitor and triage inbound communications (inboxes, Slack channels, CRM), ensuring timely responses and accurate routing.</li>
<li>Log, track, and escalate client issues through QuickCalm™ and RightCalm™, maintaining clear records and follow-ups.</li>
<li>Complete operational tasks as needed, including order adjustments, returns entries, tagging, and special project coordination.</li>
<li>Prepare and deliver recurring client-facing reports and operational performance snapshots.</li>
<li>Translate client goals into executable operational plans, leveraging ShipCalm’s technology and service capabilities.</li>
<li>Document and maintain client-specific workflows, SOPs, and operational requirements; contribute to shared knowledge resources.</li>
<li>Support Account Support team members through knowledge sharing, coaching, and reinforcing best practices.</li>
<li>Assist in onboarding new accounts, including data gathering, system setup, and process training to ensure long-term fit.</li>
<li>Collaborate closely with Warehouse Ops, Tech, and other internal teams to close service gaps and support seamless execution.</li>
<li>Communicate proactively with clients on shipping errors, job/assembly orders, project updates, and operational changes.</li>
<li>Maintain strong working knowledge of ShipCalm systems, best practices, and service offerings to guide clients effectively.</li>
<li>Participate in internal team syncs, cadence meetings, and company initiatives; support continuous improvement efforts and shared housekeeping.</li>
</ul>
 
Key Performance Indicators (KPIs)
<ul>
<li>=90% CalmScore™ health across portfolio</li>
<li>100% on-time delivery of client review meetings (weekly/monthly).</li>
<li>&gt;80% resolution rate on escalated tickets without further escalation.</li>
</ul>
 
Knowledge, Skills, and Abilities
<ul>
<li>Experience: 4+ years in logistics, fulfillment, supply chain, or DTC operations/account management. Hands-on warehouse operations experience preferred.</li>
<li>Customer Management: Proven ability to manage external client relationships while coordinating internally across cross-functional teams.</li>
<li>Education: High school diploma or equivalent required; bachelor’s degree in supply chain, logistics, business, or related field preferred.</li>
<li>Analytical Thinking: Strong comfort with dashboards, KPIs, and operational reporting to inform decisions and drive improvements.</li>
<li>Communication: Clear, empathetic communicator across Slack, email, Zoom, and in-person. Able to simplify complexity, guide tough conversations, and align stakeholders.</li>
<li>Execution &amp; Prioritization: Skilled in managing multiple accounts, timelines, and shifting priorities in fast-paced environments.</li>
<li>Operational &amp; Technical Fluency: Familiarity with WMS/OMS systems, EDI, Shopify, ERP, and e-commerce tools. Proficient in Google Workspace, Slack, and project tools like ClickUp.</li>
<li>Leadership &amp; Collaboration: Demonstrated success leading cross-functional initiatives or projects with measurable results.</li>
<li>Problem Solving: High attention to detail with a proactive mindset and strong ownership in resolving issues.</li>
</ul>
 
Physical, Mental, and Environmental Demands
<ul>
<li>Working in a seated or standing position up to and exceeding eight (8) hours per day.</li>
<li>Lifting and carrying up to 25 pounds.</li>
<li>Bending, leaning, kneeling, squatting, and/or twisting to grasp and move items.</li>
<li>Using a calculator, mouse, and keyboard and viewing computer screens.</li>
<li>Using a telephone or virtual telephone via PC.</li>
<li>Using a web camera daily.</li>
</ul>
 
Schedule and Location
<ul>
<li>Schedule: This is a full-time position scheduled to work Monday-Friday from 8am to 4:30pm but there is room for flexibility. Subject to change by business demands.</li>
<li>Location: This position is located at 8377 E Camby Road #194, Plainfield, IN 46168.</li>
<li>This position is not eligible for remote work.</li>
</ul>
Compensation
<ul>
<li>HOURLY RATE | $20.00 to $25.00/hour, depending on experience.</li>
<li>Medical, Dental, Vision, 401(k), Life, Accident, EAP, PTO, Holidays, Sick Time</li>
</ul>
ShipCalm participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See more details <a href="https://www.e-verify.gov/" target="_blank">https://www.e-verify.gov/</a>.

Customer Success Specialist (Logistics)

<h3>Job Description</h3>
Job Description
Consulting Services Group (CSG) is a premier provider of support services, bringing a new and unique level of subject matter expertise to our clients. Our innovation-led services provides comprehensive solutions to our clients who face high-stake challenges related to managing essential programs, growth and transformation, critical communications, and logistics. Our people bring unparalleled expertise and dedication and we are always looking to expand our team.
Consulting Services Group (CSG) is seeking an Administrative Assistant (AA) for its company headquarters in Herndon Virginia. Primary duties will involve the day-to-day administrative support of CSG’s SCIF facility. The AA will be on the forefront of a rapidly growing telecommunications, intelligence analysis, and signature reduction company where motivated professionals are needed to help transform strategic vision into long-term sustainable growth.
AA will be responsible for greeting and processing SCIF visitors, managing SCIF conference room scheduling, oversight of smart device storage lockers, escorting of building maintenance and SCIF cleaning staff, maintain and distribute office supplies. AA work will be complex, diverse, and requires interpreting and applying established policies and regulations to often unique situations and under unique circumstances. Generally, work includes managing, organizing, scheduling, and executing (and sometimes create) complex workflow processes or programs along with a responsibility to train and guide less experienced personnel. The work is performed under minimal supervision. Specific duties and responsibilities will vary based on assignment.
Duties/Tasks and Responsibilities:
<ul>
<li>Works on assignments requiring considerable judgment and initiative. Develop solutions to routine technical problems of limited scope, creating detailed instruction for others.</li>
</ul>
<ul>
<li>Administrative Workflow Management</li>
</ul>
<ul>
<li>Serve as action officer or focal point, taking ownership in providing end-to-end (E2E) support to CSG corporate headquarters. This includes follow-up, tracking, monitoring, coordination through multiple levels, and bringing the process/program to completion. Lead the day-to-day administrative activities. Maintain schedule of appointments, coordinate meetings, and follow-up on requirements bringing them to completion.</li>
<li>In collaboration with CSG and customer points of contacts, interpret and apply established policies and regulations, including application to unique situations or under unique conditions.</li>
<li>Coordinate process workflow and resolution of issues across multiple work units. Troubleshoot and quality check process or workflow results.</li>
<li>Maintain and update assignment-specific databases or spreadsheets.</li>
<li>Research and/or retrieve data and information from databases.</li>
<li>Create and deliver status or informational briefings on project, process, function, or business area to various audiences.</li>
</ul>
<ul>
<li>Quality Assurance/Process Improvement</li>
</ul>
<ul>
<li>Review work against checklists and process/program documentation for accuracy and completeness.</li>
<li>Independently troubleshoot and quality check own work to ensure quality of products or services. Anticipate, identify, and analyze errors, recommend, and implement changes to mitigate future errors.</li>
<li>Adhere to Intelligence Community (IC) regulations, policies, and procedures to ensure all activities are in compliance. Seek government guidance on acceptable deviations and adapt activities as appropriate.</li>
<li>Analyze workflow of activities; recommend and implement changes to improve efficiency and effectiveness.</li>
<li>Teach, train, and guide others to instill best administrative practices, foster an understanding of the rationale for processes and procedures, and enable delivery of high-quality support.</li>
</ul>
<ul>
<li>Office Management</li>
</ul>
<ul>
<li>Lead the day-to-day administrative activities of a work unit. Maintain schedule of appointments, coordinate meetings, and follow-up on requirements bringing them to completion for a manager or others in the work unit.</li>
<li>Plan, schedule, organize, and execute meetings, conferences, and off-sites.</li>
<li>May participate in meetings and events as a recorder or working group member; may brief or present administrative support related information. May represent work unit at meetings, events, forums and in IC working groups under guidance from Government.</li>
<li>Draft, proofread and edit manager or office correspondence; draft original, non-template documents.</li>
<li>Ensure administrative support coverage by coordinating or performing backup duties for other offices within work unit.</li>
<li>Organize work unit information for easy retrieval. Manage and archive office files in compliance with Records Control Schedule. Maintain relevant reference and working files/materials.</li>
<li>Develop check-in/check-out procedures for arriving and departing personnel, including submitting new user accounts, facility badge processing and access requests.</li>
<li>Greet and/or escort all office visitors and guests.</li>
</ul>
<ul>
<li>Order supplies, maintain inventory, issue equipment, troubleshoot and arrange for equipment repairs, oversee, and account for inventory.</li>
<li>Open, sort and distribute incoming mail, newspapers, faxes or other documents. </li>
</ul>
<ul>
<li>Pass and receive clearances; prepare visitor requests and access lists as necessary; serve as vault custodian.</li>
</ul>
<ul>
<li>Ability to obtain and apply:</li>
</ul>
<ul>
<li>Subject matter expertise sufficient to interpret and apply established policies, procedures, and guidelines to unique situations or under unique circumstances.</li>
<li>Extensive knowledge of IC administrative processes and procedures related to area of assignment.</li>
<li>Extensive knowledge of assignment-specific internal administrative support applications</li>
</ul>
Minimum Qualifications:
<ul>
<li>Must be a U.S. Citizen</li>
<li>Must have active Top-Secret/SCI security clearance with polygraph</li>
<li>Must have Five (5) to six (6) years of prior administrative support or comparable experience, demonstrating increased levels of complexity and responsibility in the areas of problem solving, working independently, maturity, judgment, and initiative. Applicable vocational education may be substituted for work experience.</li>
<li>Extensive knowledge of Microsoft Office Suite applications (e.g., PowerPoint, Word, Outlook, Excel).</li>
<li>Basic understanding of Project Management fundamentals, sufficient to plan, coordinate, and execute E2E administrative support to a process, project or functional area.</li>
<li>Excellent communication skills to respond to customers’ complex questions; communicate procedures and processes to management, co-workers, customers, and stakeholders; and to provide guidance on pertinent changes to business functions and operations in a manner that is easily understood.</li>
<li>Writing skills to compose original, non-template, clear and concise moderately complex written products.</li>
<li>Planning and organizational skills to systematically manage, coordinate, track, and complete workflow activities.</li>
<li>Representational skills (tact, diplomacy, protocol) to represent work unit at meetings, events, forums, and Working Groups.</li>
<li>Strong interpersonal skills to gather task information, and to maintain effective working relationships with team and customers.</li>
<li>Time management skills to meet and adapt to changing requirements or priorities.</li>
<li>Ability to establish, maintain, and leverage a wide range of contacts and professional relationships to network and liaise across the company.</li>
<li>Ability to be discreet and maintain confidentiality.</li>
<li>Ability to teach, train and guide less experienced administrative support contractors, fostering an understanding of the rationale for processes and procedures</li>
</ul>
Supervision Received and Given:
<ul>
<li>Received: Work is performed under minimal supervision, with latitude to exercise independent judgment to complete tasks.</li>
<li>Given: When applicable, work includes responsibility to train and guide less experienced personnel.</li>
</ul>
Education: 
<ul>
<li>High School Diploma or GED</li>
</ul>
Desired Qualifications:
<ul>
<li>Preferred: Associates or Bachelor’s Degree</li>
<li>Previous experience with DCID and/or NISPOM policies and procedures. Assistant Facility Security Officer.</li>
</ul>
Other:
Work:
<ul>
<li>Work is typically performed in an office and/or data center environment, requiring computer terminals and standard office equipment to accomplish work objectives. </li>
<li>This is a full-time position working normal workday hours, Monday to Friday, with weekends and holidays off.</li>
</ul>
Travel:
<ul>
<li>Minimal local travel in the DC metro area required. </li>
</ul>
Job location: Onsite in Herndon, Virginia. Remote telework is not available.
Compensation and Benefits:
We provide compensation commensurate with experience and qualifications.
We are proud of the benefits that we offer! In addition to a competitive salary, we provide no cost health, dental, and vision insurance options for our employees. Our paid time off is a generous accrual program with additional time off for sick leave for you or your dependents wellbeing and paid military leave. Our 14 holidays allow our staff the flexibility to take alternative days off throughout the year. Employees also benefit from a retirement plan with immediate match and vesting. Additionally, we offer life and disability insurance, tuition reimbursement, and a rich employee referral program.
We are honored to have been recognized as a USA TODAY Top Workplace for 2025. The strong culture that we have built - one that prioritizes work life balance, employee appreciation, strong values, and meaningful work, contributes to an environment where CSG employees feel valued and supported. 
Application:
Please let us know if you require accommodations during the application or interview process by reaching us at 540-751-3215.
Consulting Services Group, LLC is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, see Equal Employment Opportunity. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions are guidelines, not hard and fast rules. Your experience helps build the competencies and knowledge that translates to our openings

Administrative Support Specialist (Security)

<h3>Job Description</h3>
Job Description
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a One Medical Lab Services Specialist/Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you'll likely work on:
<ul>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary</li>
<li>Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location</li>
<li>Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs</li>
<li>Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization</li>
<li>Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting</li>
<li>All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. </li>
<li>Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization</li>
<li>Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work</li>
</ul>
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you'll need:
<ul>
<li>At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment</li>
<li>An active phlebotomy certification to practice in CA </li>
<li>Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions</li>
<li>Strong written and verbal communication skills </li>
<li>A High School Diploma or equivalent </li>
<li>Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously</li>
<li>Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) </li>
<li>A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care </li>
<li>A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks</li>
</ul>
One Medical is committed to fair and equitable compensation practices
The range for this role is $25.25 to $27.25 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit <a href="https://www.onemedical.com/careers/" target="_blank">https://www.onemedical.com/careers/</a>
This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7.30am and 6.30pm in San Francisco. 
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
Protecting your future for you and your family
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Lab Services Specialist/Member Support Specialist

<h3>Job Description</h3>
Job Description
About AO Globe Life AO Globe Life has been helping protect working families for more than 68 years with reliable life insurance and supplemental benefits they can count on. We proudly partner with over 40,000 labor unions, associations, and organizations — serving teachers, healthcare professionals, first responders, and more than 5 million members across the U.S. Our mission is simple: to give families peace of mind when it matters most.
The Opportunity We are looking for motivated, service-driven individuals in California and beyond to join our remote team as Client Support Specialists. If you enjoy connecting with people and helping them find solutions that truly matter, this role is for you.
What You’ll Do You’ll be working directly with union members and client families who have already requested information — no cold calling required. Your responsibilities will include:
<ul>
<li>
Answering inbound and outbound calls in a professional, friendly manner
</li>
<li>
Scheduling and running virtual appointments via Zoom or phone
</li>
<li>
Explaining insurance benefit options, guiding clients through applications, and answering questions
</li>
<li>
Building lasting relationships and providing ongoing client support &nbsp;
</li>
</ul>
Why You’ll Love This Role This is a remote position with the freedom to create a schedule that works for you. Your earnings are commission-based, giving you full control over your income and growth.
What We Offer
<ul>
<li>
100% remote / work-from-home opportunity
</li>
<li>
Weekly pay and long-term residual income potential
</li>
<li>
Full training program — no experience required
</li>
<li>
Health benefits after 90 days
</li>
<li>
Flexible scheduling for better work-life balance
</li>
<li>
Career growth and leadership development opportunities
</li>
<li>
Performance bonuses, recognition programs, and company-paid trips
</li>
<li>
A supportive, award-winning team culture that sets you up for success &nbsp;
</li>
</ul>
Who We’re Looking For
<ul>
<li>
Excellent communication and people skills
</li>
<li>
Customer service, retail, hospitality, or sales background is a plus (but not required)
</li>
<li>
Positive, professional, and dependable attitude
</li>
<li>
Must be 18+ and legally authorized to work in the U.S.
</li>
<li>
High school diploma or equivalent (some college is a bonus)
</li>
<li>
Ability to work from home with a computer, phone, and reliable internet &nbsp;
</li>
</ul>
Compensation &amp; Growth This is a role with weekly pay and the opportunity to build residual income over time. The more effort you put in, the more you can earn — making this a great option for those seeking both flexibility and financial growth.
Join AO Globe Life At AO Globe Life, we don’t just offer jobs — we build careers. We promote from within, develop leaders, and invest in your success every step of the way. If you’re ready to help families, earn what you deserve, and work from the comfort of your home, we’d love to meet you.
Apply today and start creating a future where your hard work pays off.

Client Support Specialist - Work from Home

<h3>Job Description</h3>
Job DescriptionDescription:
We are seeking a highly skilled and experienced Managed Services Engineer Tier 3 to join our dynamic team. You will be responsible for networking, infrastructure, cloud, and Windows operating systems, providing top-level technical support, and leading the resolution of complex issues. If you are passionate about delivering high-quality IT service and can manage the technical needs of multiple clients, we would like to meet you!
 
Position Responsibilities:
 
· Provide Tier 3 support, handling complex technical issues in networking, infrastructure, cloud, and Windows operating systems.
· Design, implement, and manage solutions in networking, cloud infrastructure, and Windows Server environments.
· Collaborate with the IT team to address escalated issues, providing guidance and leadership where needed.
· Establish and maintain strong relationships with clients, acting as a trusted advisor for their IT needs.
· Maintain up-to-date documentation of clients' IT systems and infrastructure.
· Participate in the development and refinement of service delivery processes to improve efficiency and customer satisfaction.
· Stay current with technological trends and innovations in the fields of networking, infrastructure, cloud, and Windows operating systems.
 
Qualifications
• Server Operating Systems:
o Installation, configuration, and troubleshooting
o Configure file, print, and remote access services
o Basic administration, including adding/removing users and groups, configuring file permissions, checking event logs, configuring, and restoring from backup
• Enterprise Email support of Microsoft Exchange/Exchange Online.
• Configuration and troubleshooting of the following:
o Hyper-V and VMware
o SAN Architecture
o Internal/External DNS
o Remote Desktop Services
• Advanced Configuration and Troubleshooting of Network Infrastructure including:
o VoIP
o Layer 2/3 Switches
o Routers
o Firewall
• Working Knowledge of Microsoft SQL Server
• Working Knowledge of Wireless Technologies
• Other Preferred Technical Knowledge
o Solid understanding of and ability to configure TCP/IP subnetting and troubleshooting Internet connectivity.
o Understanding of the relationship between switches, patch panels, and connecting nodes to a network
o Understanding of High Availability / Load Balancing solutions
 
Requirements:
Credentials and Experience:
 
• Minimum 4 years’ experience in the following:
o Active Directory Support, Microsoft Windows and Windows Server Support, Microsoft Exchange Support
o Cisco Switching/VLAN/Routing/Firewalling Support
o Server Hardware Technologies (CPU/RAID/SCSI) Support
o Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support
 
• Have multiple certifications, a high skill level. The following certifications are preferred: CCNA/CCDA/CCVP/CCIE, VCP, Project+, Network+
 
Work from Home Requirements -
<ul>
<li>Travel: While this is a remote position, travel to client locations for support will be required.</li>
<li>At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended</li>
</ul>
Work from a dedicated space lacking ongoing interruptions to protect client information

Senior IT Support Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Work Where it Matters
 
LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
 
At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
 
For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
 
For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.
 
As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
 
Here’s why we want you to consider LDRM:
<ul>
<li>You get your nights and weekends free</li>
<li>We LOVE to promote from within</li>
<li>Tuition reimbursement program</li>
<li>401(k), health, dental and vision plans, and more</li>
<li>An Employee Assistance Plan that’s ready when you need it</li>
<li>Paid time off and paid holidays</li>
</ul>
You must live within a 90-mile radius of the National Visa Center in Portsmouth, New Hampshire in order to be considered.
 
Job Summary
 
The Site Support Specialist provides a wide range of administrative support to our management team, new and existing employees, and the Senior Site Support Specialist with tasks ranging from simple to complex. This is an onsite, hourly role under the Service Contract Act which requires the successful candidate to obtain and maintain a SECRET-level federal security clearance after passing an in-depth criminal and credit background check.
 
What you will do as a Site Support Specialist:
<ul>
<li>Manage individual workflow effectively while improving processes related to your role</li>
<li>Meet multiple deadlines with ease</li>
<li>Assist with new hire badging</li>
<li>Scheduling meetings</li>
<li>Complete other duties as assigned. As this is a new role the more robust list of duties are still being compiled</li>
</ul>
Requirements:
Minimum Qualifications:
<ul>
<li>Ability to obtain and maintain a U.S. government SECRET clearance</li>
<li>U.S. citizenship</li>
<li>Have advanced computer skills with a proficient or better knowledge of Microsoft Office</li>
<li>High school diploma</li>
<li>Four years of business administration experience</li>
<li>Exhibit a high level of attention to detail</li>
<li>Demonstrate exceptional organizational skills</li>
<li>Have a strong written and verbal command of the English language</li>
<li>Show excellent interpersonal and communication skills</li>
<li>Demonstrate a professional work ethic, with an emphasis on quality and customer satisfaction</li>
<li>Ability to work both independently and collaboratively</li>
<li>Pass a computer based skills test with a minimum score of 80%</li>
</ul>
You must live within 90 miles of Portsmouth, NH.
 
Physical Requirements:
 
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job.
Work Environment:
 
You will primarily work in an office environment but may be required to work in other work environments as well.
 
At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Site Support Specialist - DAYS

<h3>Job Description</h3>
ACHC is currently recruiting a personable and energetic Account Advisor to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects.
 
Responsibilities include:
<ul>
<li>Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs.</li>
<li>Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions.</li>
<li>Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers.</li>
<li>Reads and understands all program standards and accreditation policies and procedures.</li>
<li>Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes.</li>
<li>Revises policies and control documents, as assigned.</li>
</ul>
 
Job Requirements:
<ul>
<li>Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting.</li>
<li>Prior Customer Service experience required, with proven success in building and maintaining positive working relationships.</li>
<li>Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications.</li>
<li>Strong oral and written communication skills a must, as are attention to detail and organizational skills.</li>
</ul>
 
This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus.
 
At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you’re a goal-oriented individual who would like to experience the ACHC difference, we’d love to have you join our team.
 
Accreditation Commission for Health Care is an Equal Opportunity Employer.

Customer Experience Specialist

<h3>Job Description</h3>
Job Description
 
At Just Right Reader our mission is to make reading fun and for students to learn to read with engaging decodables that are representative of students in America's Schools. When students want to read and feel successful, their achievement rises! Join us in changing reading outcomes!
Just Right Reader is a strong fit for individuals who are passionate about learning, teaching, and who thrive in cross-disciplinary teams of educators, sales professionals, developers, designers, and individuals who love our product.
The opportunity:
We're hiring for our Sales Operations team to support our growing revenue organization. We're looking for someone who is detail-oriented, process-driven, and comfortable working cross-functionally across sales, customer success, and operations.
Whether you have a school district admin background or 3+ years in sales operations or enablement, we want someone who understands how to help a team close deals faster and more effectively.
What you'll do:
<ul>
<li>Serve as a key point of support during the pre- and post-sale process (quoting, paperwork, purchase orders, etc.)</li>
<li>Coordinate with sales reps to ensure deals are correctly scoped and move through our systems smoothly</li>
<li>Enter and manage sales orders in NetSuite (ERP) and HubSpot (CRM), ensuring accuracy and timely processing</li>
<li>Help build internal workflows and resources that streamline quoting, contracts, and district onboarding</li>
<li>Partner closely with our Sales Ops team to anticipate friction points and solve problems before they arise</li>
<li>Support the development of our new "Deal Desk" model – a support team that helps sales close more effectively</li>
<li>Track and report key operational metrics to improve deal velocity and team efficiency</li>
</ul>
What we're looking for:
<ul>
<li>3+ years of experience in sales operations, sales enablement, or school district administration</li>
<li>High attention to detail, organization, and comfort managing complex internal processes</li>
<li>A strong communicator who knows how to ask the right questions to get the full picture</li>
<li>Tech-savviness with some experience working in CRM/ERP tools like HubSpot or NetSuite (a plus, but not required)</li>
<li>Prior work with K-12 school districts and an understanding of how purchasing and contracting typically work (a plus, but not required)</li>
</ul>
Why join us:
<ul>
<li>Opportunity to make a meaningful impact in children's literacy!</li>
<li>Work with a passionate, driven team committed to innovation in education!</li>
<li>100% remote workplace - with access to an office in Dallas, TX!</li>
<li>Company expense card with home office stipend for set up!</li>
<li>Up to 12 weeks of parental leave!</li>
<li>Urbansitter Membership + $500 childcare credit per year!</li>
</ul>
Just Right Reader is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Sales Operations & Support Specialist

<h3>Job Description</h3>
Job Description
Company Overview 
Poetic is a leading technology and strategic creative agency, based in Houston, Texas. The full service marketing agency leverages deep expertise in website and application development, branding, design, digital marketing, and project management to build mission-focused strategies that propel businesses ahead of their competition. Poetic believes fearless innovation guided by integrity yields tangible results for its partners, employees, and communities.
What sets our agency apart is our unwavering commitment to excellence and our relentless pursuit of becoming the best in the industry. We are on a constant mission of self-improvement, always striving to exceed expectations and redefine what is possible in digital marketing.
If you're ready to be part of an agency that thrives on innovation, continuous improvement, and a relentless pursuit of excellence, we can't wait to hear from you. Together, we'll shape the future of digital marketing and make a lasting impact on the success of our partners' businesses.
Hosting and Support Specialist
Join the Poetic team as our newest Hosting and Support Specialist. Step into a role where you'll be at the forefront of our website customer support, ensuring our clients receive top-notch assistance through our ticketing system. You'll also have the chance to breathe life into our Poetic templates, transforming client information into beautifully crafted webpages. With the support of our dedicated team and a strong emphasis on training, you'll master the art of crafting and optimizing our templates to exceed client expectations.
Essential Duties &amp; Responsibilities
<ul>
<li>Website Customer Support: Take ownership of client support requests, resolving them efficiently and professionally through our ticketing system.</li>
<li>Website Template Spin-Up: Use our Poetic templates to create websites tailored to each client's provided content. Proactively identify content gaps and communicate needs to client and internal stakeholders. </li>
<li>Collaboration and Quality Assurance: Work closely with internal teams to ensure the quality and functionality of each template application. Engage in QA processes, always seeking ways to enhance the final product for the client.</li>
<li>Customer service: With a customer-centric mindset, actively communicate status, road blocks, and suggestions to the client. </li>
<li>Continuous Improvement: Identify any pain points in the support or migration process and recommend process or product improvements wherever possible.</li>
</ul>
Education &amp; Experience
<ul>
<li>Prior experience with website content management systems, a plus but not required.</li>
<li>A keen eye for detail, ensuring every project reflects our commitment to excellence.</li>
<li>A genuine eagerness to learn and expand one's skill set.</li>
<li>Exceptional time management abilities, juggling tasks and prioritizing effectively.</li>
<li>A natural inclination towards customer service, always putting our client's needs first.</li>
<li>The ability to adapt and grow within a dynamic and fast-paced environment.</li>
</ul>
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
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