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<h3>Job Description</h3>
Job Description
We are currently seeking qualified candidates for Call Center Agent&nbsp;positions.&nbsp;We are looking to fill 2 roles to support our customer service/sales operations.
Position Details:
<ul>
<li>Job Title:&nbsp;Call Center Representative</li>
<li>Location: Dallsa,Texas</li>
<li>Employment Type: Full-Time</li>
<li>Start Date: ASAP</li>
<li>Working Hours: 8am - 5pm CST&nbsp;</li>
<li>Compensation: Starting pay $15/ hr&nbsp;</li>
</ul>
Key Responsibilities:
<ul>
<li>Handle inbound and/or outbound calls professionally and efficiently</li>
<li>Assist customers with inquiries, orders, complaints, or technical support</li>
<li>Document customer interactions in the system accurately</li>
<li>Meet performance metrics such as call quality and resolution time</li>
</ul>
Candidate Requirements:
<ul>
<li>Previous experience in a call center or customer-facing role preferred</li>
<li>Strong communication and problem-solving skills</li>
<li>Ability to work in a fast-paced environment</li>
<li>Basic computer literacy and typing skills</li>
</ul>
Company DescriptionLuminous Personnel is a Dallas-Fort Worth staffing firm based in Dallas, Texas near the Galleria Mall. With over 25 years of combined experience, our recruiters and staff are well-trained to assist in any short or long-term assignments. 
<h3>Company Description</h3>
Luminous Personnel is a Dallas-Fort Worth staffing firm based in Dallas, Texas near the Galleria Mall. With over 25 years of combined experience, our recruiters and staff are well-trained to assist in any short or long-term assignments.

Customer Service Representative

<h3>Job Description</h3>
Job Description
About Us: Regenics is a premier health optimization clinic dedicated to transforming lives through personalized care and innovative treatments. We’re looking for a motivated and dedicated Customer Service Representative to manage our subscription services and provide exceptional support to our clients.
Job Description: As a Customer Service Representative focused on subscription management, you will play a crucial role in ensuring our clients receive a seamless and positive experience with their ongoing treatments. You will handle subscription inquiries, billing, and account updates while delivering outstanding customer service that reflects the Regenics standard of care.
Responsibilities
<ul>
<li>Manage subscription accounts, including modifications, renewals, and cancellations.</li>
<li>Respond to patient inquiries via phone and email, providing prompt and professional support.</li>
<li>Resolve billing and payment-related issues accurately and efficiently.</li>
<li>Maintain detailed records of patient interactions in our CRM system.</li>
<li>Collaborate with internal teams to resolve complex issues and improve processes.</li>
</ul>
Skills
<ul>
<li>Medical office background or experience in a healthcare setting is required.</li>
<li>Minimum of 2 years of customer service experience, preferably in a healthcare environment.</li>
<li>Strong communication and problem-solving skills.</li>
<li>Highly organized with exceptional attention to detail.</li>
<li>Proficiency in CRM systems and subscription management tools is preferred.</li>
<li>Ability to multitask and manage time effectively.</li>
<li>A compassionate and patient-focused attitude.</li>
</ul>
Join our team today if you are passionate about helping others and thrive in a dynamic environment!
Job Type: Full-Time&nbsp;
Shift: 6 -8 hours
Pay: From $22.00 per hour
Expected hours: 30 hours +&nbsp;

<h3>Job Description</h3>
Job Description
Job Summary: 
Aurora Military Housing, a leader in the real estate development, construction and property management industry, is committed to providing America’s military families with the quality homes and neighborhoods they deserve. We recognize the commitment military families make to our country and respond by providing comfortable homes in friendly neighborhoods.
Employees occupying this classification perform a variety of general administrative functions within the Distribution Section. Work Order Clerks are responsible for working with residents to define and resolve issues; receiving, recording, scheduling and distributing work orders to the maintenance department or vendors upon customers’ requests for service in a timely manner.
Hours: Monday- Friday, 8 AM to 5 PM (incl. 1 hour unpaid lunch)
Distinguishing Characteristics: 
The Work Order Clerk performs a variety of property management and administrative functions for Aurora Military Housing. He/She is often the first point of contact to potential tenants, resident tenants, vendors and the Military, and as such, must have a pleasant demeanor, possess strong people skills and the ability to work well with people from diverse social and economic backgrounds. He/She is to conduct business in a manner that attracts and retains residents by performing the general duties and specific duties, as well as any other duties assigned.
This position is responsible for various duties relating to maintaining accurate and current tenant accounts, including data entry, generating work orders, and timely communication with appropriate individuals or entities regarding appointment schedules, applicable charges, notices, the status of work order completion, and related information.
Job Duties and Essential Functions: 
<ul>
<li>
Proficient and comfortable with all aspects of the home maintenance process; provide meaningful and relevant information to tenants by phone or email; verbally direct customers through self-help techniques, maintenance processes, and scheduling follow up support in the home, when appropriate.
</li>
<li>
Responsible for vendor and tenant follow-up, call-backs, resolving and rescheduling pending work orders, when appropriate.
</li>
<li>
Responsible for maintaining accurate tenant accounts and unit files, to include heavy amounts of data entry in computers to include but not limited to entering and updating tenant information, unit information, schedule and input work orders, completing end of day work orders, work order summary lists, and reports as appropriate.
</li>
</ul>
<ul>
<li>
Responsible for maintaining statistical data as needed, reviewing work orders for accuracy, preparing and inputting tenant/vendor/employee feedback and information to ensure timely work order completion and calculation.
</li>
<li>
Complete all company forms governing and documenting work order scheduling, completion, and follow up, as appropriate.
</li>
<li>
Diplomatically handle and diffuse sensitive, difficult and disruptive situations that may arise while contending with a significantly high volume of calls, email and in-office contact.
</li>
<li>
General customer service duties to include but not limited to answering telephones, assisting with maintenance processes and maintenance work order scheduling, answering questions, and assisting tenants and vendors.
</li>
<li>
General administrative duties to include but not limited to filing, reproducing copies, and updating information.
</li>
</ul>
<ul>
<li>
Prepare and send out mailings as requested.
</li>
<li>
Delivering notices, researching specific problems, and reviewing tenant accounts for errors or omissions.
</li>
<li>
Occasionally, may be required to cover work hours that are in addition to normally scheduled work.
</li>
<li>
Maintain work areas in a safe, clean and organized condition.
</li>
<li>
Assist other company departments as scheduled or requested.
</li>
</ul>
<ul>
<li>
Direct customer requests to appropriate staff member.
</li>
<li>
May be required to cover work hours that are in addition to normally scheduled work.
</li>
<li>
Participate in work-safety programs.
</li>
<li>
Perform other related duties as assigned by the direct supervisor and/or Management.
</li>
</ul>
Minimum Qualifications: 
<ul>
<li>
High School diploma or equivalent
</li>
<li>
Valid Alaska Driver’s License
</li>
<li>
Ability to be insured by company’s auto insurance
</li>
<li>
Twelve months General Office or Customer Service experience
</li>
<li>
Knowledge of basic mathematics, writing and reading comprehension skills
</li>
</ul>
<ul>
<li>
Must possess excellent computer software skills, including Windows, Excel, Word, Outlook and web-based programs
</li>
<li>
Experience in residential rental office highly desirable
</li>
</ul>
Tools and Equipment Used: 
Motor vehicles, telephones, computers, photocopiers, facsimile machines, and calculators.
Physical Demands: 
<ul>
<li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</li>
<li>
While performing the duties of this job, the employee is frequently required to walk; sit, use hands to finger, handle, or feel objects, equipment, or controls; and talk or hear. The employee is occasionally required to stand; drive; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
</li>
<li>
The employee may infrequently need to lift, push and or pull up to 30 pounds.
</li>
</ul>
Work Environment: 
<ul>
<li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</li>
</ul>
<ul>
<li>
Work is performed at various locations within the properties managed by JL Properties, Inc., and owned by Aurora Military Housing, LLC, Aurora Military Housing II, LLC, and Aurora Military Housing III, LLC at Joint Base Elmendorf-Richardson, Alaska.
</li>
<li>
The employee infrequently works in outside weather conditions.
</li>
</ul>
Supervision Received: 
The Work Order Clerk must possess the capability to work independently, under the direct supervisor and/or Management. This position reports directly to the Maintenance Support Supervisor.
Supervision Exercised: 
This is not a normal responsibility of this class, although direction and guidance are exercised over contract service providers and other personnel on specific projects.
Company DescriptionJL Properties Inc. was formed in 1990 by current principals John Rubini and Leonard Hyde. Through sound decision making, the aid of an experienced team of real estate professionals, a sophisticated system of fiscal control, and unwavering dedication to the well-being of Alaska and its residents, JL has since become Alaska’s leading real estate development and management firm. In March 2001, JL Properties, along with Hunt Construction Company, was selected by the government to provide for the ownership, development, and operation of 828 housing units on Joint Base-Elmendorf in Anchorage, Alaska. In September 2004, JL Properties also took over the ownership, development, and operation of the remaining 1,194 housing units on Joint Base-Elmendorf in Anchorage, Alaska. In July 2011, JL Properties was selected to provide for the ownership, development, and operation of 1,240 housing units on Joint Base-Richardson in Anchorage, Alaska. Today, Aurora Military Housing is JBER’s largest housing partner, responsible for a total of 3,262 family housing units. Our diverse and passionate team of property management professionals—comprised of veterans, reservists, military spouses, lifelong Alaska residents, and transplants from across the country—is dedicated to providing exceptional housing quality and value to all residents of JBER. 
<h3>Company Description</h3>
JL Properties Inc. was formed in 1990 by current principals John Rubini and Leonard Hyde. Through sound decision making, the aid of an experienced team of real estate professionals, a sophisticated system of fiscal control, and unwavering dedication to the well-being of Alaska and its residents, JL has since become Alaska’s leading real estate development and management firm.\r\n\r\nIn March 2001, JL Properties, along with Hunt Construction Company, was selected by the government to provide for the ownership, development, and operation of 828 housing units on Joint Base-Elmendorf in Anchorage, Alaska.\r\n\r\nIn September 2004, JL Properties also took over the ownership, development, and operation of the remaining 1,194 housing units on Joint Base-Elmendorf in Anchorage, Alaska.\r\n\r\nIn July 2011, JL Properties was selected to provide for the ownership, development, and operation of 1,240 housing units on Joint Base-Richardson in Anchorage, Alaska.\r\n\r\nToday, Aurora Military Housing is JBER’s largest housing partner, responsible for a total of 3,262 family housing units.\r\n\r\nOur diverse and passionate team of property management professionals—comprised of veterans, reservists, military spouses, lifelong Alaska residents, and transplants from across the country—is dedicated to providing exceptional housing quality and value to all residents of JBER.

<h3>Job Description</h3>
Job Description
At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.
Position Overview: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, providing exceptional service and support to ensure satisfaction and resolve any inquiries they may have. 
Responsibilities:
<ul>
<ul>
<li>Manage and respond to incoming customer inquiries through phone, email, and chat.</li>
<li>Provide accurate information regarding products and services to ensure customer satisfaction.</li>
<li>Resolve customer complaints and issues in a timely and professional manner.</li>
<li>Document all interactions and transactions in our CRM system accurately.</li>
<li>Collaborate with internal teams to escalate and resolve complex customer queries.</li>
<li>Monitor customer feedback and suggest improvements to enhance service Quality.</li>
</ul>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent; additional education is a plus.</li>
<li>Proven experience in customer service or a related field is preferred.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving skills and attention to detail.</li>
<li>Ability to multitask and manage time effectively in a fast-paced environment.</li>
<li>Proficiency in using customer service software and CRM systems.</li>
<li>A positive attitude and a passion for helping people.</li>
</ul>
 
What We Offer:
<ul>
<li>Competitive pay</li>
<li>Opportunities for advancement</li>
<li>Professional development and training</li>
<li>Supportive and collaborative team environment</li>
<li>Travel opportunities (if applicable)</li>
</ul>

<h3>Job Description</h3>
Job Description
Customer Service Representative - Call Center (on-site, not a remote role)
Location: Renton, WA
Job Type: Full-Time, Contract-to-Hire
Schedule: The call center is open from 7:00am to 7:00pm, Monday – Saturday, with varying 8-hour shift times. The department is closed on Sundays, and all employees are required to work Mondays. Schedules may change weekly and staff must be available to work during these set hours.
*MUST be able to pass a drug test and background check*
Position Summary
Imagine working on rewarding projects within a diverse culture, and having access to exceptional training and career development opportunities. Our client in Renton fosters professional development and personal growth with a variety of training and professional advancement opportunities.
Think you would make a great Call Center Customer Service Representative? We are hiring! This position is responsible for answering routine telephone inquiries in a customer-oriented Call Center operations environment by following standard scripts and procedures.
Essential Duties and Responsibilities
<ul>
<li>Answers incoming calls and makes necessary follow up outbound calls.</li>
<li>Performs image review when required.</li>
<li>Knowledgeable in the processing of toll transactions and video bills in the system: receives, processes, and deposits payments; updates accounts and video bills as to their status; and opens new accounts.</li>
<li>Takes credit card payments over the phone for accounts, video notices, and new accounts.</li>
<li>Writes, generates, and receives correspondence via fax, mail, and web contact.</li>
<li>Negotiates payments and fee reductions up to their established limits.</li>
<li>Documents phone calls and actions in the database.</li>
<li>Receives and processes account update requests from inbound phone calls and mail, as directed.</li>
<li>Records individual completed daily work statistics.</li>
<li>Troubleshoots situations accurately, quickly, and efficiently for customers on the phone.</li>
<li>Maintains an above average attendance record.</li>
</ul>
Qualifications/Requirements
<ul>
<li>High school diploma or GED Certificate is required.</li>
<li>Prior customer service or call center experience preferred.</li>
<li>Outstanding verbal communication skills (phone etiquette).</li>
<li>Detail oriented, ability to multi-task, and highly organized.</li>
<li>Strong data entry and MS Office skills, including Excel, Access, PowerPoint, and Word.</li>
</ul>
Benefits Offered:
<ul>
<li>Medical, Dental, Vision, Short Term Disability &amp; Accidental Loss Benefits</li>
<li>401(k) Retirement Savings Plan</li>
<li>Six Paid Holidays per calendar year; eligibility requirements apply</li>
<li>Paid Sick Leave in accordance with WA state law</li>
</ul>
Other Compensation:
<ul>
<li>Referral Bonuses</li>
</ul>
If interested, please call for an immediate phone interview!
Company DescriptionWe strive to understand what Job Seekers need to thrive as an Associate of Express Bellevue. We analyze their needs and skills, then pair our Job Seekers with the Bellevue Employer that fits them best. Since 2009, we've been working with Job Seekers and Employers in the King County area and we look forward to many more years of getting people back to work. The Certified Staffing Consultants on our teamwork with our clients to meet and surpass any challenges they may be facing as well as help them achieve their business goals. Some of the services we provide are temporary staffing, evaluation hire, flexible staffing, short-term or long-term contract staffing, and professional/executive recruitment in a wide range of industries. At Express Bellevue, we understand the needs of your business and our goal is to make sure those needs are met. Without international corporate backing and local knowledge, we are able to support you and your business 100%. Our application process is simple and qualified. This four-step hiring system will help you find your next temporary, short-term, or long-term employment in Bellevue! 
<h3>Company Description</h3>
We strive to understand what Job Seekers need to thrive as an Associate of Express Bellevue. We analyze their needs and skills, then pair our Job Seekers with the Bellevue Employer that fits them best. Since 2009, we've been working with Job Seekers and Employers in the King County area and we look forward to many more years of getting people back to work. The Certified Staffing Consultants on our teamwork with our clients to meet and surpass any challenges they may be facing as well as help them achieve their business goals. Some of the services we provide are temporary staffing, evaluation hire, flexible staffing, short-term or long-term contract staffing, and professional/executive recruitment in a wide range of industries.\r\n\r\nAt Express Bellevue, we understand the needs of your business and our goal is to make sure those needs are met. Without international corporate backing and local knowledge, we are able to support you and your business 100%. Our application process is simple and qualified. This four-step hiring system will help you find your next temporary, short-term, or long-term employment in Bellevue!

<h3>Job Description</h3>
Job Description
Gilman Heating, Cooling &amp; Plumbing is currently seeking a Customer Service Representative to join our growing team. Candidates must be able to coordinate an efficient schedule, excel in a fast paced environment and possess advanced customer service skills.
Job Responsibilities include:
<ul>
<li>Dispatch technicians to services calls and monitor technician schedules using our dispatching software</li>
<li>Maintain accurate and up to date information in the customer database</li>
<li>Prioritize calls to optimize technician and operational needs</li>
<li>Schedule service calls, preventative maintenances and quoted repairs</li>
<li>Contact customer if there is a delay in their scheduled time</li>
<li>Promptly report issues to the designated supervisor to ensure customer satisfaction is maintained</li>
<li>Perform administrative duties to assist with the overall efficiency of the operation.</li>
<li>Perform other duties as assigned</li>
</ul>
Requirements:
<ul>
<li>Basic computer skills</li>
<li>Minimum of 2 years prior experience preferred</li>
<li>Function in a team environment</li>
<li>Strong attention to details and follow-through</li>
<li>High School Diploma or GED</li>
</ul>
Company DescriptionGilman has been in business since 1917, we are proud to be one of the oldest businesses in our region. We continue to grow every year and we look forward to anyone we hire growing with us. 
<h3>Company Description</h3>
Gilman has been in business since 1917, we are proud to be one of the oldest businesses in our region. We continue to grow every year and we look forward to anyone we hire growing with us.

<h3>Job Description</h3>
Job Description
Job title: Customer Support Location: South Jordan UT Duration: 6months Pay rate:&nbsp; $21.99/hour
Work Schedule Overview:
Remote to Start:&nbsp;Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience:&nbsp;Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility:&nbsp;After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience.

Preference Criteria:
<ul>
<li>We prefer candidates with either a College Degree or Previous Contact Center Experience.</li>
</ul>
Position Description:&nbsp;Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.
Key Responsibilities:
<ul>
<li>Addressing incoming phone calls with a high degree of accuracy and efficiency.</li>
<li>Providing support on cash management products, online services, and general financial inquiries.</li>
<li>Contributing to a fast-paced, team-oriented environment.</li>
<li>Multi-tasking and adjusting quickly to changes in a busy financial service center.</li>
</ul>
Qualifications:
<ul>
<li>Preference for a College Degree or Previous Contact Center Experience.</li>
<li>Highly professional, career-driven, and committed to delivering world-class service.</li>
<li>Excellent communication skills and ability to work effectively in a team environment.</li>
<li>Strong aptitude for multitasking and adjusting to fast-paced environments.</li>
</ul>
Why Join Us:
<ul>
<li>Opportunity to work with a reputable financial institution.</li>
<li>Dynamic and collaborative work environment.</li>
<li>Competitive compensation package and opportunities for career advancement.</li>
<li>Be part of a team dedicated to delivering excellence in client service.</li>
</ul>
Company DescriptionRussell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization. 
<h3>Company Description</h3>
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

<h3>Job Description</h3>
Job Description
We are looking for a Pizza Maker / Cashier with hustle, personality and people skills! 
Your job responsibilities would include (but are not limited to):
- Greeting customers, answering phones, taking orders, and providing outstanding customer service. - Operating the cash register and collecting payment from customers. - Making consistent food product within Domino’s Pizza guidelines. - Maintaining a clean and organized work environment. - Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. 
What are we looking for? - A fun and friendly person, who is comfortable talking to strangers. - A team player who is punctual and has a positive attitude! We are looking for polite and reliable individuals with a strong work ethic. Our stores get busy, and the applicant must enjoy working in a fast-paced environment! This is a growing company with career advancement opportunities available if interested.
Requirements:
- Must be able to pass a criminal background check if over 18 years old
-Must be 16 years or older 
 
Other benefits:
Health insurance, dental/vision/hearing/life term insurance, 401(K) and matching, opportunity for advancement

<h3>Job Description</h3>
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

<h3>Job Description</h3>
Job Description
Ecovyst is a materials science, catalyst, and services company dedicated to creating innovative technologies that play a critical role in supporting ecological health and help our customers solve complex challenges. 
Our cutting-edge solutions span across two industry-leading businesses, Ecoservices and Advanced Materials and Catalyst. 
<ul>
<li>Ecoservices is dedicated to services that have a positive impact on our planet. Our Ecoservices business provides specialty grade high purity virgin sulfuric acid for a number of diverse and growing end uses. </li>
<li>Advanced Materials and Catalyst Technologies specializes in silica supports and catalysts. This business allows us to develop innovative technologies that enable our customers and value chain partners to create sustainable products.</li>
</ul>
What we offer:
<ul>
<li>Competitive pay</li>
<li>Full benefit package</li>
<li>401k matching</li>
<li>Tuition Reimbursement</li>
</ul>

Position Overview: We are seeking a proactive and detail-oriented Customer Support Representative (CSR) to manage end-to-end order fulfillment, customer account reconciliation, and support key sales and logistics processes. This role acts as a critical link between customers, sales, and internal plant operations, assuring a smooth, accurate, and timely customer experience, located at The Woodlands home office, onsite, 5 days per week.
We are not offering relocation or visa sponsorship for this role at this time.
We are not working with agencies on this role at this time.
 What you will be doing:
Order Management
<ul>
<li>Manage all customer orders in SAP SD Module from start to finish</li>
<li>Ensure accurate receipt of POs and proper document retention</li>
<li>Communicate with plant logistics coordinators to confirm shipments and resolve any issues</li>
<li>Handle order changes and updates in real-time with customers and internal teams</li>
<li>Maintain accurate order entry notes and customer preferences</li>
<li>Escalate customer issues as needed to team leads</li>
<li>Support month-end billing activities and manage open deliveries</li>
<li>Coordinate material allocation and product movements across plant sites</li>
</ul>
Account Reconciliation &amp; Issue Management
<ul>
<li>Assign SAP codes for invoice corrections</li>
<li>Enter credit/debit memos related to customer billing issues</li>
<li>Liaise with Finance, Sales, Supply Chain, and Customer Service for audit and issue resolution</li>
<li>Resolve customer issues with professionalism and attention to detail</li>
<li>Support audit requests and maintain policy compliance</li>
</ul>
Sales Support
<ul>
<li>Work with logistics coordinators to ensure timely delivery of truck, barge, and rail shipments</li>
<li>Coordinate material allocation to distributors and communicate changes</li>
<li>Collaborate with the commercial sales team to ensure accurate pricing and order pattern</li>
<li>Request new customer setups and collect necessary data</li>
<li>Participate in special projects and drive process improvements</li>
<li>Build strong working relationships across all internal and external stakeholders</li>
<li>Understand business objectives and contribute to service enhancements</li>
</ul>
 
Required Qualifications:
<ul>
<li>College degree in a related field or equivalent professional experience</li>
<li>5+ years Customer Service and/or Sales Support experience</li>
<li>SAP experience required, specifically in the SD module</li>
<li>Knowledge of Order to Cash/Sales and Distribution processes a plus</li>
<li>Able to be on call approximately 1 week per month (24/7 support)</li>
<li>Excellent written and verbal communication skills and the ability to maintain confidentiality.</li>
<li>Ability to perform effectively in a self-directed work team; obtaining assistance when needed</li>
<li>Maintain a positive “can do” outlook, rebound quickly from frustrations and unpleasantness, and maintain composure with friendly demeanor while dealing with stressful situations</li>
<li>Organize, prioritize, and perform multiple tasks with minimal supervision</li>
<li>Maintain high volumes of requests accurately with quick turnaround time</li>
<li>Strong written and verbal communication skills</li>
<li>Multi-task with accuracy</li>
<li>Detail-oriented, professional attitude, reliable</li>
<li>Strong analytical, problem solving, and decision-making skills</li>
<li>Advanced proficiency with Microsoft Office (Excel, Word and Outlook)</li>
<li>Work in The Woodlands home office, onsite, 5 days per week</li>
</ul>

580,841 Customer-Service Jobs