Job Description
Job Description
Essential Functions
- Receive Customer Orders via EDI, Email, and Customer Portal.
- Prepare daily shipping documents and labels for customer shipments.
- Take the shipping document cart to the shipping department twice per day.
- Create shippers in Infor system.
- Receive driver’s check sheets from shipping member and send Advanced Shipping Notice to customers.
- Analyze orders vs. shipments and assist accounting in monthly reconciliation.
- Order shipping supplies such as label stock and colored paper for pallet markers.
- Assist with monthly data cleanup and reporting.
- All other duties as assigned.
Additional Functions
- Participate in annual Kaizen (cost savings/improvement) planning for COM team.
- Meet department KPI (key performance indicators) and metric standards
- Other duties/ tasks as assigned by Supervisor or Manager.
Job Dimensions (Knowledge, Skills, & Abilities or KSAs)
- Proven experience and/ or knowledge of order management or a similar role.
- Strong understanding of order management systems and procedures.
- Excellent communication and interpersonal skills, with the ability to interact effectively.
- Proficiency in Microsoft Office Suite and order management software.
- Strong organizational skills and attention to detail.
- Ability prioritizes tasks effectively.
- Supervisory experience a plus.
Minimum Qualifications
Education Requirements
- High school diploma or GED
Work Experience Requirements
- Minimum 1 - year experience in Manufacturing and /or Order Management experience.