<h3>Job Description</h3>
Job DescriptionDescription:
Big Red Liquors has been serving Indiana for over 50 years! We seek to offer incredible selection, vast product knowledge and superior customer service as a resource in the communities we serve.
When you step into a Big Red Liquors store, we hope you’ll be not only surprised, but amazed, by our selection, knowledge, and willingness to go above &amp; beyond for our loyal customers. We really get into and take pride in the history and culture of consuming responsibly! 
Summary:
As our Delivery Driver you’ll be the face of Big Red in your community. If you have superior customer service &amp; like to drive, we’d love to hear from you! A normal day on the job can consist of various deliveries, it’s like Uber Eats or Door Dash, but with alcohol! Upon arriving at the customer’s location, drivers are responsible for checking their ID while giving our loyal customers the best interaction possible. Our dedicated drivers receive an hourly rate, keep all their tips, &amp; mileage reimbursement. If deliveries ever slow down, our driver’s work in tandem with our in-store team providing guests with superior customer service.
Essential Responsibilities:
<ul>
<li>Practice Responsible alcohol delivery service standards as set forth by state law, regarding ID verification as well as any specific Delivery System ID Technology required.</li>
<li>Thoroughly review orders before and after each delivery to ensure orders are complete, the charges are correct, and the customer is satisfied.</li>
<li>Loading, transporting, and delivering items to customers in a safe, timely manner</li>
<li>Follow all transportation and parking laws</li>
<li>Ability to operate our Delivery System via office computer</li>
<li>Strong commitment to provide customers with an excellent experience</li>
<li>Provide excellent customer service, answer questions and handle complaints from customers.</li>
<li>Adhering to assigned routes and following time schedules.</li>
<li>Prepare mileage &amp; tip reports relating to deliveries.</li>
</ul>
 
Requirements:
Eligibility Requirements:
<ul>
<li>Must be 21 years of age or older</li>
<li>Valid Driver’s License</li>
<li>Acceptable Driving Record via MVR ran by TWG BRL, LLC’s Liability Insurance Company to be added to the insurance umbrella as a means for supplemental insurance.</li>
<li>Ability to provide current driver’s insurance</li>
<li>Ability to maintain an Indiana State Employee Liquor Permit </li>
<li>Ability to maintain an Indiana State Approved Server Training Certification</li>
</ul>
Physical Requirements:
<ul>
<li>Regularly needed to stand, bend, reach, push, pull, lift, carry and walk about the store</li>
<li>Ability to move less than 10 lbs frequently and up to 50 lbs occasionally, using a dolly when needed to ensure safety</li>
<li>Must be able to perform duties without continuous supervision </li>
</ul>
Travel:
<ul>
<li>Frequent travel is expected for this position</li>
</ul>
Eligible Employee Benefits:
<ul>
<li>Competitive wages paid bi-weekly</li>
<li>Quality, comprehensive paid training</li>
<li>Store-to-Store Travel Mileage Reimbursement</li>
<li>401k with company percentage match</li>
<li>Access to HSA </li>
<li>Paid vacation, holidays, and sick leave</li>
<li>Benefits package including medical, dental, vision, &amp; life insurance</li>
</ul>
 
This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.

Delivery Driver - 418 N. College Ave, Bloomington, In (2)

Delivery Driver - 1067 Broadripple Ave, Indianapolis, In (215)

<h3>Job Description</h3>
Job Description
FedEx Pick Up and Delivery Driver
 
Location: Hutchins, TX
Job Type: Full Time, Part Time, Seasonal
Pay: $160 per day. Up to $800.00 - per week when working 5 days ***Ask about Performance Bonus***
Schedule: Varies per route, must be able to work weekends 
We are seeking, safe, dedicated and reliable individuals to join our team full-time as a FedEx Pickup and Delivery Drivers. We provide you with the tools you need to succeed including a company vehicle, prepaid fuel, GPS, scanner, maintenance, and comprehensive paid training. This is a fantastic opportunity to take your career to the next level, with a reliable company that values its drivers.
 
Responsibilities:
<ul>
<li>
Provide positive and professional interactions with customers and coworkers
</li>
<li>
Ensure on-time delivery and pickup of packages to/from customers
</li>
<li>
Assist in loading packages onto your vehicle from our Hutchins, TX hub
</li>
<li>
Scan all packages accurately and efficiently
</li>
<li>
Work independently and manage various tasks throughout the day
</li>
<li>
Maintain a clean and organized vehicle.
</li>
<li>
Operate vehicle in a safe manner
</li>
</ul>
Qualifications:
<ul>
<li>
Must be at least 21 years old 
</li>
<li>
Valid driver's license with no moving violations the last 3-5 years (verified with DMV) 
</li>
</ul>
minor traffic tickets are acceptable
<ul>
<li>
Minimum 12 months of combined commercial driving experience
</li>
</ul>
examples of commercial experience may include lawn service trailer towing, Uber eats, DoorDash, Kroger, Amazon delivery, etc
<ul>
<li>
Ability to pass a drug test (initial and random) and obtain a DOT medical card
</li>
<li>
Pass a DOT physical and lift up to 80-150 lbs. as needed
</li>
<li>
Solid work history and reliable references
</li>
<li>
No driver's license suspensions in the past 36 months for any reason
</li>
<li>
Ability to work independently and handle various tasks during the day
</li>
<li>
Must be able to pass a Background check
</li>
</ul>
 
Ideal Candidate:
<ul>
<li>
Early risers who can arrive at the terminal by 7:30 a.m.
</li>
<li>
Adaptable to varying ending times depending on package volume and stop count.
</li>
<li>
Quick learners who can navigate our systems efficiently
</li>
<li>
Self-motivated and able to handle various tasks independently throughout the day.
</li>
<li>
Available to work weekends and have a flexible schedule
</li>
<li>
Physically capable of handling a demanding job, with lots of walking and lifting
</li>
</ul>
 
 
If you have relevant delivery or warehouse experience and feel you would be a good addition to our team, please contact our hiring manager at 214-735-4049. Phone interviews and inquiries available Monday through Friday 8am to 5pm. 
 
 
 Weekends, Monday-Friday, Day shift

Driver

<h3>Job Description</h3>
Job DescriptionAbout Us Operating 20+ restaurants across US, we elevate neighborhood dining through culinary excellence and community roots. Join our mission to build iconic food brands. Your Role Develop and execute brand strategies that drive market leadership and customer loyalty. Key Responsibilities 
<ul>
<li>Brand Strategy: Define vision, core values, and voice guidelines across all locations.</li>
<li>Market Positioning: Lead competitor analysis and target customer profiling.</li>
<li>Consumer Insights: Monitor brand health metrics (awareness, NPS, review sentiment).</li>
<li>Delivery Platform Management: Optimize menus/promotions on Uber Eats/DoorDash to increase sales contribution.</li>
<li>Team Leadership</li>
</ul>
Must-Have Qualifications 
<ul>
<li>3+ years F&amp;B brand management with 2+ successful restaurant case studies (submit PDF).</li>
<li>1+ years managing teams of 5+ in restaurant/hospitality</li>
<li>Deep F&amp;B expertise: Menu psychology, local market adaptation, crisis management.</li>
<li>Fluent English &amp; Mandarin (for China-facing supply chain/vendors).</li>
</ul>

Brand Manager (Restaurant Group)-Mandarin required

<h3>Job Description</h3>
Job Description
NJD Delivery Services., is an independent pick-up and delivery service provider for FedEx Ground and is looking to hire additional help to deliver small packages to Valparaiso Zip code 46385 to residents in their own vehicle. Drivers will be paid per delivery. Approved vehicles include sedans, station wagons, SUVs, minivans, and pick-up trucks (with a covered and secure bed) that are no older than 15 years and have no significant cosmetic damage. You must be 21 years of age. Also, you must show proof of insurance and vehicle registration.
This job is great for individuals who have 2-4 hours of availability during the day, want to get out of the house, paid for exercise and could use some extra money! This is a great alternative or additional source of income for those working Door Dash, Instacart, Uber Eats, etc. Drivers will be paid $1.00-$1.25 per delivery with the expectation that you can complete 15-25 deliveries per hour or more.
Key qualifications:
<ul>
<li>All applicants must have a valid driver’s license and be able to pass a background check.</li>
<li>Drivers must have no more than 2 citations or traffic violations on their motor vehicle record in the past 3 years. -No commercial driving experience is required.</li>
<li>Reliability, strong work ethic, results driven, commitment to excellence, problem solving, time management skills, patience, customer focus.</li>
</ul>
Required Technical Skills:
<ul>
<li>Use a smartphone with GPS</li>
<li>Use a scanner, provided by NJD Delivery Services, to log deliveries</li>
</ul>

FedEx Delivery Driver

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
</ul>
 Marcos Pizza is seeking a dependable and motivated Shift Lead to support our General Manager in overseeing store operations, with a strong focus on late-night ghost kitchen shifts. While the primary need is for consistent evening and late-night coverage (up to 1:00 A.M.), the ideal candidate should also be flexible and willing to work a range of hours as needed to support the store. This is a leadership opportunity for someone ready to step up, own their shift, and help drive delivery success through apps like DoorDash, Uber Eats, and Grubhub. Key Responsibilities 
<ul>
<li>Lead and supervise store operations during assigned shifts (especially closing and late night) </li>
<li>Manage order flow, monitor third-party delivery platforms, and ensure timely handoffs </li>
<li>Maintain food quality standards, accurate prep, and a clean, efficient kitchen environment </li>
<li>Coach and support team members; help resolve customer concerns professionally </li>
<li>Follow operational procedures for cash handling, nightly reporting, and closing tasks </li>
<li>Communicate proactively with the General Manager on store needs and performance </li>
<li>Be available to work a flexible schedule, including weekends and daytime coverage when needed </li>
</ul>
Requirements 
<ul>
<li>Previous experience as a shift lead, team supervisor, or keyholder (QSR or pizza industry a plus) </li>
<li>Willing and able to work late-night shifts until 1:00 A.M., consistently </li>
<li>Open availability or flexibility to pick up additional shifts outside of night hours </li>
<li>Dependable, punctual, and team-focused with strong communication skills </li>
<li>Familiarity with delivery platforms (DoorDash/Uber Eats/Grubhub) preferred </li>
<li>Must be 18+ with valid work eligibility and reliable transportation </li>
<li>Food handler certification (or ability to obtain one) </li>
</ul>
What We Offer 
<ul>
<li>Competitive pay + shift leader bonuses </li>
<li>Consistent late-night hours with growth opportunities </li>
<li>Flexible schedule across shifts </li>
<li>Free/discounted meals during shifts </li>
<li>Training and support in a positive team environment </li>
</ul>

Shift Manager

<h3>Job Description</h3>
Job Description
SAMBAZON, named one of Inc. Magazine’s Best Workplaces for 2025, is looking for a strategic, hands-on leader to join us as a Director of Loyalty, CRM &amp; Digital Revenue Channels!
In this high-impact role, you’ll drive customer retention, engagement, and digital revenue across our Bowl Shops and CPG business. You’ll lead the development and execution of campaigns, manage segmentation strategies, support store traffic goals, and continuously optimize digital channels using performance insights.
The ideal candidate combines strategic vision with strong execution and thrives in a fast-paced, cross-functional environment. We are looking for someone with a strong background in QSR/Fast Casual.
This position offers a generous benefits package, annual bonus opportunity, and year-round half-day Fridays. It is a hybrid role (3 to 4 days in office) based out of our San Clemente, California office, with a salary range of $100,000 to $120,000, depending on experience and qualifications.
Key ResponsibilitiesLoyalty Program Leadership
Lead, build, and execute strategy for both SAMBAZON loyalty programs.
<ul>
<li>Own Bowl Shop Rewards and Grocery Rewards end-to-end, including reward structures, earning mechanics, segmentation, and platform optimizations.</li>
<li>Develop multi-year loyalty roadmaps aligned to Restaurant Group visitation goals and CPG velocity patterns.</li>
<li>Launch loyalty promotions, offers, boosts, and in-app activations that drive incremental store traffic and product purchases.</li>
<li>Execute day-to-day management, ensuring accuracy, QA, and seamless redemption and digital user experience.</li>
<li>Monitor and optimize loyalty performance (engagement, repeat visit rate, LTV, redemption behavior, offer ROI).</li>
<li>Partner with Restaurant Ops, IT, and Creative to evolve the loyalty experience and integrate feature enhancements.</li>
</ul>
CRM, Email Marketing &amp; Lifecycle Strategy
Own the full CRM ecosystem: strategy, creation, execution, testing, and optimization.
<ul>
<li>Define CRM and lifecycle strategy across email and emerging communication channels.</li>
<li>Build all emails and templates in Canva, collaborating with Creative for brand-forward execution.</li>
<li>Manage the CRM campaign calendar aligned with product launches, restaurant initiatives, and brand priorities.</li>
<li>Design automated lifecycle journeys including welcome, onboarding, post-purchase, win-back, loyalty-triggered, and churn-prevention flows.</li>
<li>Develop segmentation strategies and personalization using first-party and behavioral data.</li>
<li>Conduct A/B and multivariate testing to optimize performance across open, click-through, conversion, and unsubscribe metrics.</li>
</ul>
Digital Revenue Channel Management: SAMBAZON® App + Third-Party Marketplaces
Lead strategy and execution across all digital ordering and revenue-generating channels for the Restaurant Group, including the SAMBAZON® Rewards App and third-party delivery platforms (DoorDash, Uber Eats, Grubhub).
<ul>
<li>Manage and optimize digital ordering experiences across the SAMBAZON® app and marketplace platforms (menu accuracy, promotional visibility that maximizes conversion)</li>
<li>Partner with channel leads &amp; vendor to enhance ordering flows, digital urgency messaging, placement, and offer visibility within the App to strengthen loyalty conversion and transaction frequency.</li>
<li>Launch App-driven and marketplace-specific promotions, paid boosts, and loyalty-connected incentives that drive incremental revenue and repeat visits.</li>
<li>Monitor and analyze digital revenue channel performance including ranking, impressions, funnel conversion, ROAS, order mix, and guest satisfaction metrics; apply insights to ongoing optimization.</li>
</ul>
This scope reflects ownership of the SAMBAZON® Rewards App and 3P delivery as transaction-driving digital commerce channels, in partnership with Operations, IT, and Channel Brand teams.
QualificationsRequired
<ul>
<li>Bachelor’s degree in marketing, Business, Communications, or related field.</li>
<li>7+ years of experience in CRM, loyalty marketing, digital experience, or lifecycle marketing.</li>
<li>Demonstrated experience managing loyalty programs (Restaurant/QSR preferred).</li>
<li>Hands-on expertise with CRM platforms, segmentation, lifecycle automation, and email deployment (Klaviyo expertise a MUST)</li>
<li>Experience building emails (Canva, HTML/CSS a plus) and collaborating with creative teams on design.</li>
<li>Experience with restaurant, retail, QSR, or multi-location brands.</li>
<li>Strong analytical skills with proficiency in analytics dashboards and reporting.</li>
<li>Demonstrated ability to work cross-functionally and manage complex digital programs end-to-end.</li>
<li>Strong communication, leadership, and project management skills.</li>
</ul>
Preferred
<ul>
<li>Knowledge of loyalty platforms (e.g., Rediem, PAR PUNCHH) a plus</li>
<li>Experience managing third-party delivery platforms and understanding off-premise operations.</li>
</ul>
Visit <a href="http://www.sambazon.com" target="_blank">www.sambazon.com</a> for more information about the company and our mission!

Director of Loyalty, CRM, Digital Revenue Channels

<h3>Job Description</h3>
Job Description
Andy’s Pizza&nbsp;is growing, and we are looking for&nbsp;people&nbsp;with “genuine hospitality” to help lead our team. This is an opportunity to join the company at the ground level and make a difference!
We are the best in the area at making New York Style pies. Andy’s Pizza was the winner of the 2021 World Pizza Championships at the International Pizza Expo, we are the highest rate pizza chain in Washington DC, we are the best-selling pizzeria on Grubhub in Washington DC, we have the #1 Pizzeria location in sales on Uber Eats in Washington DC. We give a damn about our people and believe that translates into a team that enjoys their job and is passionate about serving a best-in-class product. A place you can make some moneThe pace is fast, the work is fun, and the people are nice. We make everything from scratch, and take real pride in everything we do. Although we are a counter-service restaurant, we are still fanatical about delivering the best customer experience possible, and we are looking for leaders to support our vision. If you are looking for a growth opportunity, this is it!
The&nbsp;Kitchen Manager&nbsp;is in charge of the overall operations for the kitchen area of a restaurant. They ensure the kitchen department runs smoothly and complies with safety regulations. Duties include ordering food, preparing menus, and monitoring staff. The ideal candidate will have proven culinary and management experience. In addition to being an excellent communicator, the Kitchen Manager should also demonstrate outstanding leadership and organizational abilities.
Activities &amp; Responsibilities:
Promote, work, and act in a manner consistent with the core beliefs of Andy’s Pizza:
Lead the professional development of the culinary team.
Proactively recruit and hire to ensure appropriate staff levels.
Execute culinary-focused training programs for BOH and FOH team members.
Maintains processes that ensure BOH cleanliness and maintenance that ensures compliance with all local health department requirements.
Controls costs by monitoring and evaluating food, labor and operating expenses.
Maintains a collaborative process regarding menu development with the leadership team.
Handles and resolves all staff concerns and manages progressive discipline policies.
Overall responsibility for staff schedules and ensures adequate staffing for all service periods.
Maintain and develop relationships with our broad-line purveyors, as well as local and seasonal suppliers.
Consistently strives for self-improvement through education and industry research.
People:
Assess staffing needs and participate in the process of recruiting staff.
Schedule staff hours and assign duties.
Responsible for the onboarding and retention of Team Members through motivation, recognition, coaching and development
Be knowledgeable of restaurant policies regarding personnel
Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
Culinary Support:
Oversee Kitchen food preparation and cooking processes
Perform food preparation or service tasks, such as cooking, and serving food and drinks when necessary.
Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
Facilities:
Ensure the scheduled maintenance of BOH facility equipment is maintained on a regular basis
 
Available shifts and compensation: We have available shifts all days of the week. Compensation is $20.00 - $30.00/hour.
About Andy's Pizza: Andy's Pizza in Mc Lean, VA is looking for an individual to join our 14 person strong team. Our ideal candidate is self-driven, ambitious, and engaged.
 
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg &amp; data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Kitchen Manager at Old Towne

<h3>Job Description</h3>
Job Description
What’s Your gusto?
At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto!
Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.
 
We are looking for a Shift Manager for our Avalon Location.
Job Summary:
The Shift Manager ensures that all aspects of shift operation including training, food preparation, food safety, cleanliness, sanitation, opening and closing duties, uniforms, and team member attendance meet or exceed gusto! standards and specifications. This role includes staff management, shop security, team building, and ensuring a premium guest experience in a high-energy dining environment and Catering execution.
This role involves interacting with multiple departments and acting as a brand ambassador at all times.
 
Responsibilities:
<ul>
<li>
Ensure all catering requirements submitted by the Sales team are communicated and executed
</li>
<li>
Ensure timely delivery of all catering orders
</li>
<li>
Maintain friendly and professional interactions with catering guests
</li>
<li>
Oversee the shop’s catering schedule, including deliveries
</li>
<li>
Manage catering inventory and order supplies as needed
</li>
<li>
Maintain catering equipment and keeping the catering van clean and stocked
</li>
<li>
Enforce all food and physical safety policies and requirements 
</li>
<li>
Accountable for performing tasks related to all revenue streams including cashier, credit card terminals, and third party meal delivery partners (DoorDash, Uber Eats, etc.) 
</li>
<li>
Third-party delivery system knowledge and operation
</li>
<li>
Assist in managing and operations of the entire business, including Service, Production, Catering, and other related areas
</li>
<li>
Ensure store is open or closed according to company standards and procedures 
</li>
<li>
Delegate tasks to Team Members to ensure a clean and inviting workplace including stocking supplies, maintaining clean restrooms, dining room furnishings, floors, windows, doors, and plants
</li>
<li>
Oversee food preparation activities, ensuring that all menu items are prepared according to recipes
</li>
<li>
Oversee daily prep list creation
</li>
<li>
Accountable for the performance of all staff when the active manager is not on duty 
</li>
<li>
Direct team members through daily routines and interact with guests to ensure a premium guest experience
</li>
<li>
Create a positive work environment 
</li>
<li>
Be a good steward of all company property
</li>
<li>
Uphold all brand standards
</li>
<li>
Foster a positive and collaborative work environment, motivating and inspiring staff to excel in their roles and contribute to the overall success of the shop
</li>
<li>
Act as a Brand Ambassador for the company at all times.
</li>
<li>
Maintain ServSafe Certification
</li>
<li>
Adhere to uniform and personal hygiene standards including wearing non-slip shoes and cutting gloves
</li>
<li>
Train company policies and procedures to new Team Members
</li>
<li>
Help develop and train fellow teammates
</li>
<li>
Oversee the training and development of team members, ensuring they follow processes and policies 
</li>
<li>
Monitor and supervise timely arrival or departure of scheduled Team Members 
</li>
<li>
Support the manager in the daily operation of the shop
</li>
<li>
Participate in monthly P&amp;L reviews with Shop leadership, identifying areas for improvement and new opportunities
</li>
<li>
Assist in managing Labor Expense and COGS 
</li>
<li>
Ensure ALL operational safety, food safety, and foodx quality requirements/ standards are met every hour of every day
</li>
<li>
Responsible for ordering Fresh point
</li>
<li>
Responsible for ordering Sysco
</li>
<li>
Reporting accurate Inventory weekly
</li>
<li>
Be available for all shifts including opening/closing and weekends as needed
</li>
<li>
Be comfortable standing for the entire shift and occasionally lifting items no heavier than 53 lbs 
</li>
<li>
Other assigned shop duties 
</li>
</ul>
 
Qualifications &amp; Experience:
<ul>
<li>
Experience in a customer-centric role, with a focus on providing exceptional service
</li>
<li>
Consistent reliability and punctuality
</li>
<li>
Ability to handle challenges resourcefully and efficiently
</li>
<li>
Ability to use electronic systems, such as computers and tablets 
</li>
<li>
Willingness to work flexible hours, including weekends and holidays
</li>
<li>
Strong communication skills, capable of coordinating between various teams
</li>
<li>
Prior experience in a coordination or management role within the foodservice industry is a plus
</li>
<li>
Able to work well in a team environment 
</li>
<li>
A desire for continuous learning and professional development 
</li>
<li>
Must be at least 21 years old 
</li>
<li>
Must be capable of driving catering orders
</li>
<li>
Must have a reliable means of transportation
</li>
<li>
Driving Requirement: All team members operating vehicles for business purposes must successfully pass MVR checks and complete required defensive driving online training courses as a condition of employment. 
</li>
</ul>
 
Benefits:
<ul>
<li>
Hourly Pay Rate: $ 15-17/hr + Tips
</li>
<li>
Access to wages before payday
</li>
<li>
5 days PTO annually
</li>
<li>
Detailed and intentional training
</li>
<li>
Leadership development
</li>
<li>
Health Benefits that include company contribution (Medical, Dental, Vision) 
</li>
<li>
Flexible scheduling 
</li>
</ul>

<h3>Job Description</h3>
Job Description
What’s Your gusto?
At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto!
Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.
 
We are looking for a Shift Manager for our East Cobb Location.
Job Summary:
The Shift Manager ensures that all aspects of shift operation including training, food preparation, food safety, cleanliness, sanitation, opening and closing duties, uniforms, and team member attendance meet or exceed gusto! standards and specifications. This role includes staff management, shop security, team building, and ensuring a premium guest experience in a high-energy dining environment.
This role involves interacting with multiple departments and acting as a brand ambassador at all times.
 
Responsibilities:
<ul>
<li>
Ensure all catering requirements submitted by the Sales team are communicated and executed
</li>
<li>
Oversee the shop’s catering schedule, including deliveries
</li>
<li>
Assist in operations of the entire business, including Service, Production, and other related areas
</li>
<li>
Accountable for performing tasks related to all revenue streams including cashier, credit card terminals, and third party meal delivery partners (DoorDash, Uber Eats, etc.) 
</li>
<li>
Manage catering inventory and order supplies as needed
</li>
<li>
Maintain catering equipment and keeping the catering van clean and stocked
</li>
<li>
Ensure shop is open or closed according to gusto! standards and procedures 
</li>
<li>
Enforce all food and physical safety policies and requirements 
</li>
<li>
Maintain ServSafe Certification
</li>
<li>
Oversee the training and development of team members, ensuring they follow processes and policies 
</li>
<li>
Train gusto! policies and procedures to new Team Members 
</li>
<li>
Monitor and supervise timely arrival or departure of scheduled Team Members 
</li>
<li>
Support the shop leadership in the daily operation of the shop
</li>
<li>
Create a positive work environment 
</li>
<li>
Accountable for the performance of all team members when the active manager is not on duty 
</li>
<li>
Direct team members through daily routines and interact with guests to ensure a premium guest experience
</li>
<li>
Adhere to uniform and personal hygiene standards including wearing non-slip shoes and cutting gloves
</li>
<li>
Delegate tasks to Team Members to ensure a clean and inviting workplace including stocking supplies, maintaining clean restrooms, dining room furnishings, floors, windows, doors, and plants
</li>
<li>
Participate in monthly P&amp;L reviews with Shop leadership, identifying areas for improvement and new opportunities
</li>
<li>
Third-party delivery system knowledge and operation
</li>
<li>
Be comfortable standing for the entire shift and occasionally lifting items no heavier than 53 lbs 
</li>
<li>
Act as a Brand Ambassador for gusto! at all times.
</li>
<li>
Other assigned shop duties 
</li>
</ul>
 
Qualifications &amp; Experience:
<ul>
<li>
Experience in a customer-centric role, with a focus on providing exceptional service
</li>
<li>
Consistent reliability and punctuality
</li>
<li>
Ability to handle challenges resourcefully and efficiently
</li>
<li>
Ability to use electronic systems, such as computers and tablets 
</li>
<li>
Willingness to work flexible hours, including weekends and holidays
</li>
<li>
Strong communication skills, capable of coordinating between various teams
</li>
<li>
Prior experience in a coordination or management role within the foodservice industry is a plus
</li>
<li>
Able to work well in a team environment 
</li>
<li>
A desire for continuous learning and professional development 
</li>
<li>
Must have a clean motor vehicle report (multiple violations can disqualify you from the position)
</li>
<li>
Must have a reliable means of transportation
</li>
<li>Must be at least 21 years old </li>
<li>
Driving Requirement: All team members operating vehicles for business purposes must successfully pass MVR checks and complete required defensive driving online training courses as a condition of employment.
</li>
</ul>
 
Benefits:
<ul>
<li>
Hourly Pay Rate: $ 15-17/hr + Tips
</li>
<li>
Access to wages before payday
</li>
<li>
5 days PTO annually*
</li>
<li>
Detailed and intentional training
</li>
<li>
Leadership development
</li>
<li>
Health Benefits that include company contribution (Medical, Dental, Vision) 
</li>
<li>
Flexible scheduling
</li>
</ul>

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