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<h3>Job Description</h3>
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission.
\n
Outlier is committed to improving the intelligence &amp; safety of AI models. Owned and operated by Scale AI, we’ve recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it’s trained on. That’s why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders. We’ve built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
\n
What you will be doing
\n
We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.
\n
<ul>\n
<li>Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.</li>
\n
<li>Use the tool of rubrics to address user needs in a structured way.</li>
\n
<li>Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.</li>
\n
<li>Contribute across projects depending on your specific skillset and experience.</li>
\n</ul>
\n
What we’re looking for
\n
<ul>\n
<li>Education: Bachelor’s degree or higher (or currently enrolled).</li>
\n
<li>Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.</li>
\n
<li>Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.</li>
\n
<li>Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Haves:</li>
\n
<li>Experience in fields like literature, creative writing, history, philosophy, theology, etc.</li>
\n
<li>Prior writing or editorial experience (content strategist, technical writer, editor, etc.).</li>
\n
<li>Interest or background in AI, machine learning, or creative tech tools.</li>
\n</ul>
\n
Compensation and benefits
\n
Earn up to $15 USD/hr, paid out weekly
\n
Rates vary based on quality, accuracy, and time spent. Paid via PayPal &amp; AirTM
\n
Free access to Model Playground
\n
Interact, experiment and engage with leading large language models free of cost
\n
Flexible schedule and time commitment
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No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home
\n
Join a global community of Coding experts
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Join a global network of experts contributing to advanced AI tools
\n
Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
\n
Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.

Technical Support Representative

<h3>Job Description</h3>
Job Description
We are looking for an experienced Technical Support Representative who shares our passion for technology and customer service. The Support Engineer’s main areas of responsibility are to act as an escalated resource for our Helpdesk Support Team by identifying and resolving complex technical issues, maintaining client uptime and improving their computing experiences through proactive maintenance, and supporting our Implementation Team, all while providing exceptional customer service.
Candidates are required to live within a commuting distance from our office in Plano and be readily available for on-site client support across the metroplex.
Qualified candidates will have 2-3 years of experience in a Systems Engineer role in addition to a minimum of 2 years in a Desktop Support role. Ideal candidates will have prior MSP experience and a proven track record of comprehensive IT administration and support of small, medium, and multi-site networks. Preference will be given to applicants with CompTIA A+, CompTIA Network+, CCNA, and/or MCSA certifications.
Primary areas of responsibility:
<ul>
<li>
Serve as an escalation point for the Helpdesk Support Team
</li>
<li>
Perform advanced troubleshooting of customers’ network, hardware, and application issues
</li>
<li>
Provide onsite technical assistance to our clients
</li>
<li>
Work through proactive technical support items
</li>
<li>
Manage client security devices such as firewall configurations and firmware updates
</li>
<li>
Documentation of network configurations
</li>
<li>
Extreme administration of enterprise email applications, such as Exchange Server, including installation, configuration, and troubleshooting.
</li>
<li>
Troubleshooting and configuring workstations, automating configurations, and testing workstation hardware.
</li>
<li>
Working knowledge of data center technologies, including SQL clustering, enterprise backup systems, high availability load balancing solutions, virtualization technologies, and SAN architecture.
</li>
<li>
Proficiency in cloud infrastructure, with working knowledge of Microsoft Azure or Amazon AWS, and M365 components such as Exchange Online, Teams, SharePoint, Intune, Security &amp; Compliance, and ATP.
</li>
<li>
Additional technical knowledge preferred, including TCP/IP subnetting, routers, firewalls, Remote Desktop Services &amp; Citrix, DNS services, wireless technologies, and security fundamentals.
</li>
</ul>
Qualified applicants should have multiple years of experience with these technologies:
<ul>
<li>
Windows Server OS (all versions) – design, implementation, and support
</li>
<li>
Windows 10 and up – installation, configuration, and maintenance
</li>
<li>
Hyper-V / VMWare, installing and upgrading ESXi host and vCenter
</li>
<li>
Office 365 -multiple applications
</li>
<li>
Azure
</li>
<li>
mac
</li>
<li>
VEEAM / Altaro
</li>
<li>
Remote Desktop Services
</li>
<li>
LAN and WAN networking including VPNs, subnetting, VLANs, and routing
</li>
<li>
Active Directory, DHCP, DNS, Group Policy, and NAT
</li>
<li>
Multiple certifications preferred, including M365 Certified – Enterprise Administrator Expert/M365 (Security/Messaging/Teams) Associate, CCNA/CCDA/CCVP/CCIE, VCP, Project+, Network+, Security+.
</li>
</ul>
&nbsp;
Isogent offers a competitive income, employee health and dental benefits, and paid time off.
Applicants may be subject to a background check.
Please include a brief cover letter about yourself and why you are the right person to join the Isogent team as a Systems Engineer. We can’t wait to hear from you!
Job Type: Full-time
Support Engineers at Isogent Partners LLC are professionals with experience in networking, server technologies, and client management. They excel in both technical aptitude and communication skills, thriving in high-pressure environments where clients rely on strong guidance and prompt resolution of complex issues.
&nbsp;
Company DescriptionWelcome to the dynamic world of Isogent! We're more than just a tech company – we're an epicenter of innovation and a canvas for creativity. At Isogent, we don't just provide services – we craft stories of triumph in Cyber Security, architect dazzling digital cities in IT Strategy, and lead thrilling migrations into the cloud. Our tools are more than just programs – they're woven tapestries bridging the digital divide, with Infrastructure as the backbone of a bustling metropolis, and Network &amp; Intellectual Property Security as its stalwart defenders. But we're not just about work, we're a passionate group dedicated to exceptional customer service, constantly riding the wave of technological progress. We believe in exceeding expectations, turning every customer interaction into a grand celebration of success. Join Isogent, where work is a vibrant journey filled with endless possibilities. Together, let's paint the tech cosmos with strokes of brilliance. Come on board, and let's shape the future of technology! 
<h3>Company Description</h3>
Welcome to the dynamic world of Isogent! We're more than just a tech company – we're an epicenter of innovation and a canvas for creativity.\r\n\r\nAt Isogent, we don't just provide services – we craft stories of triumph in Cyber Security, architect dazzling digital cities in IT Strategy, and lead thrilling migrations into the cloud. Our tools are more than just programs – they're woven tapestries bridging the digital divide, with Infrastructure as the backbone of a bustling metropolis, and Network &amp; Intellectual Property Security as its stalwart defenders.\r\n\r\nBut we're not just about work, we're a passionate group dedicated to exceptional customer service, constantly riding the wave of technological progress. We believe in exceeding expectations, turning every customer interaction into a grand celebration of success.\r\n\r\nJoin Isogent, where work is a vibrant journey filled with endless possibilities. Together, let's paint the tech cosmos with strokes of brilliance. Come on board, and let's shape the future of technology!

Advanced Technical Support Representative

<h3>Job Description</h3>
Job Description
Job description
Job Overview As part of the SIPRNet Enterprise Service Center, you will join a team of elite Service Desk Technicians that cover a 24x7x365 Service Desk for the entire Air Force. This position is open at Peterson SFB.
Shift needed: Nights 10pm-6am, Saturdays thru Wednesdays. This role is 100% onsite.
Provides onsite Tier 2-3 technical support and analysis to global Air Force and Space Force base IT personnel and customers. The candidate(s) must be able to assist local and remote users with complex IT-related issues and support daily IT Operations. The successful candidate(s) must possess solid interpersonal skills in addition to high technical aptitude. Position is designated as "Mission Essential”.
What you'll do:
<ul>
<li>Manage Service Desk queues, identify trends, provide improvement plans and resolve tickets</li>
<li>Provide expertise for the resolution of technical problems and troubleshoot issues</li>
<li>Respond to and update Service Desk tickets</li>
<li>Create/Receive/Escalate/Track work orders and incident tickets</li>
<li>Properly route work orders and incident tickets to the appropriate group</li>
<li>Create and modify accounts in Active Directory</li>
<li>Monitor network for outages</li>
<li>Resolve incidents using internal subject matter experts (SMEs) and OEM SMEs</li>
<li>Assist with reactive and proactive Problem Management</li>
<li>Support Change/Asset Management as required, via ticketing processes.</li>
<li>Interface with various levels of Air Force customers: CFP, NOS, MCCC, AMAC</li>
</ul>
to jointly troubleshoot
<ul>
<li>Support/Coordinate Authorized Service Interruption support after hours.</li>
<li>Document procedures, processes, customer guides, and internal technical documents</li>
<li>Track metrics for incident tickets and watch for trends</li>
<li>Monitor the network, applications, configurations, server configurations, NetFlow, logs, device tracker, virtualization, database performance, storage performance, and patch management</li>
<li>Identify, document, and resolve end-user issues/problems encountered on network/computing equipment</li>
<li>Coordinate with Service Desk Manager for performance of asset inventory, hardware orders, equipment movement, and shipping needs</li>
<li>Other project support as needed</li>
</ul>
You will support the network and end user devices for the customer base, ensuring stability through advanced troubleshooting, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time to Repair.
Customer experience is key and thus the Service Desk Technicians may provide training to customers. All work is performed inside enclave located on an active military base; no Travel is required. Service Desk Technicians will partner and build relationships with internal developers and engineers to reduce reoccurring incidents. General types of tickets involve requests for assistance with installation, operation, configuration, customization and usage of designated systems, accounts, and services.
QUALIFICATIONS Associates degree in Information Technology Computer Science or equivalent 2 – 3 Years of relevant experience; Minimum of 3 years supporting end-users of networked computers (laptops/desktops); Minimum of 3 years of progressive experience in a call center/service desk environment
What you'll need:
<ul>
<li>An active CompTIA Sec+ CE certification (DoD CyberWorkforce 8140 certification IAT Level II )</li>
<li>Active DoD Secret Clearance</li>
<li>Service Desk (Remedy or SNOW experience): 3+ years</li>
<li>Proven customer support and ability to troubleshoot complex environments</li>
<li>Supporting the Windows OS: 3+ years</li>
<li>Knowledge of Active Directory Users and Computers</li>
<li>Microsoft Word, Excel, PowerPoint, Outlook, and Adobe Acrobat</li>
<li>Strong troubleshooting and problem-solving skills</li>
</ul>
Desired experience:
<ul>
<li>Air Force Network IT experience preferred</li>
<li>Experience using SolarWinds monitoring application</li>
<li>Basic understanding of static routing, ACLs, OSPF, and BGP protocol</li>
</ul>
Primary shift: Nights, 40 hours/week, Sat-Wed with ability to support 24x7 schedule as needed. Onsite only, no remote work due to nature of work.
Company DescriptionMarathon TS provides a full range of professional services for clients that require support from professionals with specialized skills and experience in a specific technical area or subject matter. Marathon TS also provides IT solutions, including strategy, operations, transformation and mission support. 
<h3>Company Description</h3>
Marathon TS provides a full range of professional services for clients that require support from professionals with specialized skills and experience in a specific technical area or subject matter. Marathon TS also provides IT solutions, including strategy, operations, transformation and mission support.

<h3>Job Description</h3>
Job Description
Summary The Technical Support Representative (Tier II) is a mission-critical role at Brivo, serving as the primary technical point of contact for our dealers and reseller partners. Join a fast-growing, dynamic technical support team that operates as expert troubleshooters, focusing primarily on complex, hardware-related issues involving the installation, wiring, and advanced maintenance of our proprietary access control solutions, Brivo Access and Brivo Smart Home. This is a high-volume, call-center-based role that demands a foundational understanding of electronics, networking, and a passion for solving problems hands-on, even when remote. This position is based at our Bethesda, MD headquarters or Lehi, UT office; the available shifts are Monday through Friday from 8:00 am - 4:30 pm EST and 11:30 am to 8:00 pm EST, with the opportunity for occasional overtime on Saturdays and Holidays. Responsibilities
<ul>
<li>Serve as an&nbsp;escalation point for Tier II hardware/firmware issues, guiding certified dealers through complex, on-site troubleshooting of wiring, terminations, and device programming for access control products.</li>
<li>Participate in a high-volume support environment, primarily via the call queue, with rotations supporting dealers via email and chat.</li>
<li>Inform customers of critical issues and system updates.</li>
<li>Act as a dedicated advocate for our dealer base, translating their on-site challenges into actionable insights for internal teams.</li>
<li>Accurately record and document all technical interactions and resolutions using Salesforce to maintain a comprehensive knowledge base.</li>
<li>Utilize Jira for effective escalation of intricate issues to the Engineering and Product teams.</li>
<li>Collaborate directly with Product and Engineering to communicate specific dealer needs, identifying trends that inform future additions and enhancements to Brivo’s hardware and cloud-based services.</li>
</ul>
Qualifications
<ul>
<li>3+ years of Tier II technical support experience in a call-center environment, specifically supporting hardware/firmware and associated UI applications.</li>
<li>Understanding of electronics and low-voltage wiring combined with practical networking principles (TCP/IP).</li>
<li>Proven ability to troubleshoot Physical Access Control Systems (PACS), wiring diagrams, and programming; prior installation or maintenance experience is highly preferred.</li>
<li>Familiarity with cloud-based technologies, SaaS, and IoT devices is a plus, especially in the context of integrating with commercial access and residential property management systems (API knowledge is a bonus).</li>
<li>Ability to thrive in a team environment and passionate about delivering exceptional service.</li>
<li>Demonstrated creative problem-solving capabilities and a strong sense of ownership over complex technical issues until full resolution.</li>
<li>Excellent verbal and written communication skills with the ability to maintain clarity and professionalism.</li>
<li>Fluency in English is required. Fluency in Spanish and/or French is a significant plus, given our expanding global footprint.</li>
</ul>
Certifications (Preferred):
<ul>
<li>Formal technical certifications or training (IT, Electronic Security, or Networking).</li>
<li>CEU-qualified certifications in electronic security are a plus.</li>
<li>CSEIP certification is highly valuable.</li>
</ul>
The total compensation package for this full-time position includes an hourly wage range of $24.00/hr. - $27.00/hr. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at <a href="http://www.brivo.com/about/careers" target="_blank">www.brivo.com/about/careers</a>.
 About Us
Brivo Systems LLC created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential, and large distributed enterprises. The company’s comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Brivo’s building access platform is now the digital foundation for the world's largest collection of customer facilities, protecting over 600 million square feet across 60+ countries. Brivo is privately held and headquartered in Bethesda, Maryland, USA. Learn more at <a href="http://www.Brivo.com" target="_blank">www.Brivo.com</a>.
Brivo is an Equal Opportunity/Affirmative Action Employer committed to providing an inclusive work environment. If you require reasonable accommodations during the application or interview process, please contact <a href="mailto:jobs@brivo.com" target="_blank">jobs@brivo.com</a>.
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kaPoCit09r

<h3>Job Description</h3>
Job Description
Summary The Technical Support Representative (Tier II) is a mission-critical role at Brivo, serving as the primary technical point of contact for our dealers and reseller partners. Join a fast-growing, dynamic technical support team that operates as expert troubleshooters, focusing primarily on complex, hardware-related issues involving the installation, wiring, and advanced maintenance of our proprietary access control solutions, Brivo Access and Brivo Smart Home. This is a high-volume, call-center-based role that demands a foundational understanding of electronics, networking, and a passion for solving problems hands-on, even when remote. This position is based at our Bethesda, MD headquarters or Lehi, UT office; the available shifts are Monday through Friday from 8:00 am - 4:30 pm EST and 11:30 am to 8:00 pm EST, with the opportunity for occasional overtime on Saturdays and Holidays. Responsibilities
<ul>
<li>Serve as an&nbsp;escalation point for Tier II hardware/firmware issues, guiding certified dealers through complex, on-site troubleshooting of wiring, terminations, and device programming for access control products.</li>
<li>Participate in a high-volume support environment, primarily via the call queue, with rotations supporting dealers via email and chat.</li>
<li>Inform customers of critical issues and system updates.</li>
<li>Act as a dedicated advocate for our dealer base, translating their on-site challenges into actionable insights for internal teams.</li>
<li>Accurately record and document all technical interactions and resolutions using Salesforce to maintain a comprehensive knowledge base.</li>
<li>Utilize Jira for effective escalation of intricate issues to the Engineering and Product teams.</li>
<li>Collaborate directly with Product and Engineering to communicate specific dealer needs, identifying trends that inform future additions and enhancements to Brivo’s hardware and cloud-based services.</li>
</ul>
Qualifications
<ul>
<li>3+ years of Tier II technical support experience in a call-center environment, specifically supporting hardware/firmware and associated UI applications.</li>
<li>Understanding of electronics and low-voltage wiring combined with practical networking principles (TCP/IP).</li>
<li>Proven ability to troubleshoot Physical Access Control Systems (PACS), wiring diagrams, and programming; prior installation or maintenance experience is highly preferred.</li>
<li>Familiarity with cloud-based technologies, SaaS, and IoT devices is a plus, especially in the context of integrating with commercial access and residential property management systems (API knowledge is a bonus).</li>
<li>Ability to thrive in a team environment and passionate about delivering exceptional service.</li>
<li>Demonstrated creative problem-solving capabilities and a strong sense of ownership over complex technical issues until full resolution.</li>
<li>Excellent verbal and written communication skills with the ability to maintain clarity and professionalism.</li>
<li>Fluency in English is required. Fluency in Spanish and/or French is a significant plus, given our expanding global footprint.</li>
</ul>
Certifications (Preferred):
<ul>
<li>Formal technical certifications or training (IT, Electronic Security, or Networking).</li>
<li>CEU-qualified certifications in electronic security are a plus.</li>
<li>CSEIP certification is highly valuable.</li>
</ul>
The total compensation package for this full-time position includes an hourly wage range of $24.00/hr. - $27.00/hr. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at <a href="http://www.brivo.com/about/careers" target="_blank">www.brivo.com/about/careers</a>.
 About Us
Brivo Systems LLC created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential, and large distributed enterprises. The company’s comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Brivo’s building access platform is now the digital foundation for the world's largest collection of customer facilities, protecting over 600 million square feet across 60+ countries. Brivo is privately held and headquartered in Bethesda, Maryland, USA. Learn more at <a href="http://www.Brivo.com" target="_blank">www.Brivo.com</a>.
Brivo is an Equal Opportunity/Affirmative Action Employer committed to providing an inclusive work environment. If you require reasonable accommodations during the application or interview process, please contact <a href="mailto:jobs@brivo.com" target="_blank">jobs@brivo.com</a>.
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