<h3>Job Description</h3>
Job DescriptionOverview
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Job Description
Allied Universal is looking to hire an Account Manager. Account Manager jobs at Allied Universal are accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop &amp; retain staff; coordinate needed support services and solve problems to effectively run the account.&nbsp; Meet or exceed financial &amp; operational goals; provide quality customer service.&nbsp;&nbsp; Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel.&nbsp; Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.
Salary Range: $75,000 - $85,000 / year
RESPONSIBILITIES:
<ul>
<li>Supervise the day to day security operations of an assigned client site</li>
<li>Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support</li>
<li>Ensure the client site is provided with high quality security services to protect people and property</li>
<li>Build, improve and maintain effective relationships with both client and employees</li>
<li>Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service</li>
<li>Ensure all required reporting and contract compliance requirements are met</li>
<li>Assure regular communication of issues or program with Client</li>
<li>Handle any escalated security issues or emergency situations appropriately</li>
<li>Other management responsibilities as determined by leadership</li>
<li>Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates</li>
<li>Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)</li>
<li>Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)</li>
<li>Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site</li>
<li>Meet all contractual scheduled hours with a minimum of unbilled overtime</li>
<li>Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standards</li>
<li>Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff</li>
<li>Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists</li>
<li>Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions.&nbsp; Ensure complete customer satisfaction</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management</li>
<li>Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Four (4) year degree in Criminal Justice, Business Administration or related field</li>
<li>Previous Contract Security, facilities management, military or law enforcement experience</li>
<li>At least two (2) years of business management/operations/supervisory experience (depending on size/scope of client).</li>
<li>Ability to develop and grow customer relationships</li>
<li>Experience in hiring, developing, motivating and retaining quality staff</li>
<li>Outstanding interpersonal and communications skills</li>
<li>Ability to work in a team-oriented management environment with the ability to work independently</li>
<li>Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis</li>
<li>Previous payroll, billing and scheduling experience preferred</li>
<li>Ability to work in a team-oriented management environment while having an entrepreneurial attitude</li>
<li>Key Competencies:&nbsp; Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results</li>
</ul>
BENEFITS: 
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly.&nbsp; Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1358535

Retail Security Operations Account Manager

<h3>Job Description</h3>
Job Description
Retail Operations Coordinator – Palo Alto, CA
Our Retail Operations Coordinator is dedicated to providing an exceptional experience for every Brilliant Earth customer while aiding fulfillment and operational needs. The goal of the Brilliant Earth team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company.&nbsp; As a team member, you will be supporting daily operations at our Palo Alto location. In addition, you will serve as the face of the company while greeting customers and ensuring the best possible experience when visiting our showrooms.&nbsp;Curious about a day in the life? Learn more on our blog&nbsp; here&nbsp;or learn about Oval Diamonds from&nbsp;Kelly,&nbsp;our SF team member,&nbsp;here!&nbsp;
The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at&nbsp;our Palo Alto, CA&nbsp;showroom. The targeted budget for this position is $25/hour. This compensation budget range may be adjusted at any time at the discretion of the company.
What you’ll do:
<ul>
<li>Create memorable and personalized experiences for Brilliant Earth customers by providing exceptional service and creating a welcoming environment during their visits to our showroom.</li>
<li>Greet and welcome guests with enthusiasm, warmth and professionalism.&nbsp;</li>
<li>Send and receive product from our NJ headquarters and external vendors while reconciling inventory within our computer system.</li>
<li>Facilitate order fulfillment, including preparing and packaging customer materials, managing inventory, and maintaining an organized packaging area.</li>
<li>Manage the security of goods and provide expertise on operational policy and procedure.</li>
<li>Maintain a luxury environment in the showroom and uphold visual merchandising and retail operations standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular cross-functional reviews / checkpoints.&nbsp;Manage and organize appointments for pick-ups, resizing, and repairs.</li>
<li>Assist walk-in clients by matching them with an available sales representative, or schedule them for a return visit.</li>
<li>Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews.&nbsp;</li>
<li>Consistently seek ways to improve the customer experience while adding value to and supporting the sales team.</li>
<li>Gracefully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests.</li>
</ul>
You’re a great candidate&nbsp;if you have:
<ul>
<li>Robust customer service skills and experience working in a fast-paced retail or hospitality environment, preferred</li>
<li>A dedicated desire to connect with customers, solve problems, and create lasting positive experiences with each customer interaction</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong attention to detail</li>
<li>An ability to think critically and adapt quickly in a flexible environment</li>
<li>Exceptional time management skills and accountability</li>
<li>A team player mindset with an ability to work collaboratively and cross-functionally</li>
<li>Strong computer and organization skills</li>
<li>Interest in socially and environmentally responsible organizations and products</li>
</ul>
What We Offer
At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for&nbsp;career&nbsp;growth! In addition, we offer competitive compensation and&nbsp;a robust&nbsp;benefits package, including:&nbsp;&nbsp;
<ul>
<li>Career Growth.&nbsp;We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!&nbsp;</li>
<li>Set Schedule.&nbsp;We offer consistent weekly hours, and 2 consecutive days off.&nbsp;</li>
<li>Diverse, mission-minded team.&nbsp;We were founded to cultivate a more transparent, sustainable, compassionate, &amp; inclusive jewelry industry. Learn more about our impact and team diversity&nbsp;Here!&nbsp;</li>
<li>Lifestyle Spending Account.&nbsp;At Brilliant Earth, we're committed to your well-being. Enjoy&nbsp;company reimbursements for eligible wellness expenses, such as gym memberships,&nbsp;massage, counseling, and more!&nbsp;</li>
<li>Continued Education.&nbsp;Company-sponsored learning in leadership, professional&nbsp;skills, diversity &amp; inclusion, and access to tuition reimbursement for role-specific trainings.&nbsp;&nbsp;</li>
<li>Employee Discounts.&nbsp;As an employee at Brilliant Earth, you’ll receive a generous&nbsp;discount on our jewelry.&nbsp;&nbsp;</li>
<li>Mental Wellness Perks.&nbsp;We offer access to mental health resources, such as self-care apps&nbsp;and seminars. Our Employee Assistance program offers 24/7 access to counseling!&nbsp;</li>
<li>Giving Back and Volunteer Opportunities.&nbsp;In addition to our giving back programs,&nbsp;our teams support local initiatives and spend time together by volunteering.&nbsp;&nbsp;</li>
<li>Medical, Dental, and Vision.&nbsp;We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd&nbsp;month!&nbsp;</li>
<li>401k match.&nbsp;We know that saving for the future is important. That's why we offer a&nbsp;generous 401k match.&nbsp;&nbsp;</li>
<li>Paid Time Off.&nbsp;We know it’s important to recharge and relax - you’ll accrue 3 weeks&nbsp;of PTO in your first year.&nbsp;&nbsp;</li>
<li>Parental Leave.&nbsp;We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.&nbsp;&nbsp;</li>
<li>Disability and Life insurance.&nbsp;100% employer-paid.&nbsp;&nbsp;</li>
<li>Pre-Tax Commuter Benefits.&nbsp;&nbsp;</li>
</ul>
How to Apply &amp; What to Expect:&nbsp;&nbsp;
Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.&nbsp;
You’ll receive an email when we’ve received your&nbsp;application, and&nbsp;can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and a video interview with one of our leaders!&nbsp; #IND111
More About Us&nbsp;
At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, &amp; inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at <a href="mailto:accommodations@brilliantearth.com" target="_blank">accommodations@brilliantearth.com</a>.
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Retail Operations Coordinator

<h3>Job Description</h3>
Job Description
Retail Operations Coordinator – Boston (Seaport)
Our Retail Operations Coordinator is dedicated to providing an exceptional experience for every Brilliant Earth customer while aiding fulfillment and operational needs. The goal of the Brilliant Earth team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company.&nbsp; As a team member, you will be supporting daily operations at our Boston location. In addition, you will serve as the face of the company while greeting customers and ensuring the best possible experience when visiting our showrooms.&nbsp;Curious about a day in the life? Learn more on our blog&nbsp; here&nbsp;or learn about Oval Diamonds from&nbsp;Kelly,&nbsp;our SF team member,&nbsp;here!&nbsp;
The ideal candidate will be able to work a Tuesday-Saturday full time schedule. This role is in-person at&nbsp;our Seaport location in Boston, MA.&nbsp;
What you’ll do:
<ul>
<li>Create memorable and personalized experiences for Brilliant Earth customers by providing exceptional service and creating a welcoming environment during their visits to our showroom.</li>
<li>Greet and welcome guests with enthusiasm, warmth and professionalism.&nbsp;</li>
<li>Send and receive product from our NJ headquarters and external vendors while reconciling inventory within our computer system.</li>
<li>Facilitate order fulfillment, including preparing and packaging customer materials, managing inventory, and maintaining an organized packaging area.</li>
<li>Manage the security of goods and provide expertise on operational policy and procedure.</li>
<li>Maintain a luxury environment in the showroom and uphold visual merchandising and retail operations standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular cross-functional reviews / checkpoints.&nbsp;Manage and organize appointments for pick-ups, resizing, and repairs.</li>
<li>Assist walk-in clients by matching them with an available sales representative, or schedule them for a return visit.</li>
<li>Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews.&nbsp;</li>
<li>Consistently seek ways to improve the customer experience while adding value to and supporting the sales team.</li>
<li>Gracefully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests.</li>
</ul>
You’re a great candidate&nbsp;if you have:
<ul>
<li>Robust customer service skills and experience working in a fast-paced retail or hospitality environment, preferred</li>
<li>A dedicated desire to connect with customers, solve problems, and create lasting positive experiences with each customer interaction</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong attention to detail</li>
<li>An ability to think critically and adapt quickly in a flexible environment</li>
<li>Exceptional time management skills and accountability</li>
<li>A team player mindset with an ability to work collaboratively and cross-functionally</li>
<li>Strong computer and organization skills</li>
<li>Interest in socially and environmentally responsible organizations and products</li>
</ul>
What We Offer
At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for&nbsp;career&nbsp;growth! In addition, we offer competitive compensation and&nbsp;a robust&nbsp;benefits package, including:&nbsp;&nbsp;
<ul>
<li>Career Growth.&nbsp;We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!&nbsp;</li>
<li>Set Schedule.&nbsp;We offer consistent weekly hours, and 2 consecutive days off.&nbsp;</li>
<li>Diverse, mission-minded team.&nbsp;We were founded to cultivate a more transparent, sustainable, compassionate, &amp; inclusive jewelry industry. Learn more about our impact and team diversity&nbsp;Here!&nbsp;</li>
<li>Lifestyle Spending Account.&nbsp;At Brilliant Earth, we're committed to your well-being. Enjoy&nbsp;company reimbursements for eligible wellness expenses, such as gym memberships,&nbsp;massage, counseling, and more!&nbsp;</li>
<li>Continued Education.&nbsp;Company-sponsored learning in leadership, professional&nbsp;skills, diversity &amp; inclusion, and access to tuition reimbursement for role-specific trainings.&nbsp;&nbsp;</li>
<li>Employee Discounts.&nbsp;As an employee at Brilliant Earth, you’ll receive a generous&nbsp;discount on our jewelry.&nbsp;&nbsp;</li>
<li>Mental Wellness Perks.&nbsp;We offer access to mental health resources, such as self-care apps&nbsp;and seminars. Our Employee Assistance program offers 24/7 access to counseling!&nbsp;</li>
<li>Giving Back and Volunteer Opportunities.&nbsp;In addition to our giving back programs,&nbsp;our teams support local initiatives and spend time together by volunteering.&nbsp;&nbsp;</li>
<li>Medical, Dental, and Vision.&nbsp;We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd&nbsp;month!&nbsp;</li>
<li>401k match.&nbsp;We know that saving for the future is important. That's why we offer a&nbsp;generous 401k match.&nbsp;&nbsp;</li>
<li>Paid Time Off.&nbsp;We know it’s important to recharge and relax - you’ll accrue 3 weeks&nbsp;of PTO in your first year.&nbsp;&nbsp;</li>
<li>Parental Leave.&nbsp;We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.&nbsp;&nbsp;</li>
<li>Disability and Life insurance.&nbsp;100% employer-paid.&nbsp;&nbsp;</li>
<li>Pre-Tax Commuter Benefits.&nbsp;&nbsp;</li>
</ul>
How to Apply &amp; What to Expect:&nbsp;&nbsp;
Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.&nbsp;
You’ll receive an email when we’ve received your&nbsp;application, and&nbsp;can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and a video interview with one of our leaders!&nbsp; #IND111
More About Us&nbsp;
At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, &amp; inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at <a href="mailto:accommodations@brilliantearth.com" target="_blank">accommodations@brilliantearth.com</a>.
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1ZZsh0mqwW

<h3>Job Description</h3>
Job Description
Overview
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.
HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit <a href="http://www.hardrock.com" target="_blank">www.hardrock.com</a> or shop.hardrock.com.
 
Responsibilities
The Operations Manager is responsible for departmental P &amp; L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives.
<ul>
<li>Demonstrate financial comprehension of the cafe’s budget and P&amp;L.</li>
<li>Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards.</li>
<li>Manage labor schedules in line with the cafe’s budget and forecast models.</li>
<li>Successfully run a department and/or cost center.</li>
<li>Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards.</li>
<li>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe.</li>
<li>Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction.</li>
<li>Foster an environment of customer service in which all team members put the guest first in every situation.</li>
<li>Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems.</li>
<li>Remain an objective observer of the standards of service to ensure guest expectations of the Brand &amp; Cafe are upheld.</li>
<li>Ability to engage with guests in regards to music both current and past.</li>
<li>Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.</li>
<li>Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance.</li>
<li>Support staff development and advancement along well-defined career paths.</li>
<li>Serve as a Learning Coach developing, implementing, and executing learning &amp; developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention.</li>
<li>Possess a self-motivated approach to their own personal and professional</li>
</ul>
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
<ul>
<li>3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant.</li>
</ul>
SKILLS
<ul>
<li>Ability to learn and bring "out of the box" ideas to their team.</li>
<li>Genuine enthusiasm and aptitude for serving people.</li>
<li>Excellent verbal and written communication skills.</li>
<li>High level of business acumen and common sense.</li>
<li>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</li>
<li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li>
<li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li>
<li>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</li>
<li>Multiple language abilities a plus, fluency in English required.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time.</li>
<li>Ability to sit for extended periods of time.</li>
<li>Ability to make repeating movements of the arms, hands, and wrists.</li>
<li>Ability to express or exchange ideas verbally and perceive sound by ear.</li>
<li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li>
<li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</li>
<li>Ability to turn or twist body parts in a circular motion.</li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li>
<li>Ability to travel via auto or airplane for long periods of time. </li>
</ul>

MANAGER - OPERATIONS

<h3>Job Description</h3>
Job Description
Job Listing: Operations Manager
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.
Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.
Location: We are seeking an experienced Operations Manager for the Salt Palace Convention Center in Salt Lake, UT.
Open minds and big thinking find the ideal environment to imagine what's next in downtown Salt Lake City. Whatever the size or location, the Salt Palace Convention Center is a hub for inspiration. From one-room meetings to full-facility conventions, our staff ensures unequaled service and attention to detail. It's a convention destination that's refreshingly West of Conventional.
Principal Function:
The Operations Manager often serves as a right hand to the General Manager. As a visible and key member of the unit-level Leadership Team, they will exemplify and display unquestionable ethical conduct in both business and personal dealings, as they are responsible to model Sodexo Live!'s vision and values, ensuring in all ways for the customer, employees, the industry and the local community that Sodexo Live! is held in the highest regard. 
The Operations Manager is responsible for managing and maximizing the productivity of the operations and administrative staff and is accountable for directing and coordinating the resources, tasks, requirements and processes related to the unit's day-to-day operating budget. They will provide support and hands-on assistance to plan, prepare, oversee, report and reconcile the unit's on-going business activities to ensure its commercial success. 
The Operations Manager will contribute to Sodexo Live!'s goal to be #1 in Event Hospitality and the #1 Employer of Choice through the performance of activities geared toward the creation of an energized and positive work environment for all venue staff. Working in close partnership with the unit's various divisions and key department heads, the Operations Manager will create, lead and execute food and beverage experiences that exceed guest expectations and maximize revenue while controlling expenses. 
Essential Responsibilities:
<ul>
<li>Develop and implement business strategies for driving and maximizing food, beverage and merchandise sales. </li>
<li>Serve as a leadership role model and create an exceptional employment experience for Sodexo Live!'s staff.</li>
<li>Create an environment where an exceptional service and dining experience is delivered to each customer, contributing to Sodexo Live!'s goal of 100% customer satisfaction.</li>
<li>Plan and execute all operations activities against forecasted daily business volume. </li>
</ul>
Qualifications/Skills:
<ul>
<li>3-5 years previous operations leadership experience in a complex food service environment.</li>
<li>Bachelor's degree and/or appropriate combination of education and work experience to support on-the-job effectiveness. </li>
<li>Significant expertise in food and beverage management with a catering/concessions emphasis.</li>
<li>Up-to-date certifications for safe food handling and responsible alcoholic beverage service.</li>
<li>Solid and proven track record for sales and leadership success.</li>
<li>Demonstrated financial acumen with strong background in P&amp;L management; Previous experience in developing operating budgets and established history of meeting or exceeding established financial objectives.</li>
<li>Tech savvy, with high proficiency in all Microsoft Office programs.</li>
<li>Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.</li>
<li>Keen ability to promote and participate in a team environment. </li>
<li>Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.</li>
<li>Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.</li>
<li>Ability to communicate effectively both orally and in writing.</li>
<li>Initiative in identifying and resolving problems timely and effectively.</li>
</ul>
Other Requirements:
<ul>
<li>Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.</li>
<li>Hours may be extended or irregular to include nights, weekends and holidays.</li>
</ul>
Why Join Sodexo Live!?
At Sodexo Live!, we're proud to be experience makers, creating unforgettable moments for people across a wide range of industries and events. We bring that same commitment to our team members by offering a comprehensive benefits package that begins on day one, additional benefits include:
<ul>
<li>Health Savings and Flexible Spending Accounts</li>
<li>Life and Disability Insurance</li>
<li>Accident, Critical Illness, and Hospital Indemnity Coverage</li>
<li>Identity Theft Protection</li>
<li>Adoption Assistance</li>
</ul>
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
 Job Posted by ApplicantPro

Operations Manager

<h3>Job Description</h3>
Job DescriptionPrimary Duties and Responsibilities&nbsp;The Field Operations Managers is responsible for executing and improving ARA’s field marketing, prospecting, surveys, and merchandising initiatives. This may include training a team of field reps, evaluating and analyzing their performance, and planning and managing logistics.. &nbsp;Responsibilities&nbsp;·&nbsp; &nbsp; &nbsp; &nbsp;Well Informed on all vendors contract and Planogram. .&nbsp; ·&nbsp; &nbsp; &nbsp; &nbsp;Coach, Train and Mentor Territory Development Managers (TDMs) on how to prospect a potential member and to bring him on board as a member, to train TDMs on all vendor contracts, and to do surveys in a proper and timely manner. ·&nbsp; &nbsp; &nbsp; &nbsp;Create Routes and schedule in order that all the existing members are approached on a quarterly basis by TDMs and also prospecting for new members. ·&nbsp; &nbsp; &nbsp; &nbsp;Monitor and track routes in order to optimize the output from TDMs and to track time and mileage for proper records. ·&nbsp; &nbsp; &nbsp; &nbsp;Make sure that TDMs visit the store to survey for compliance purpose. The surveys are conducted systematically and all the data are properly captured. ·&nbsp; &nbsp; &nbsp; &nbsp;Verify all surveys done for site assessment, cold vault equipment placement and in store opportunities&nbsp; ·&nbsp; &nbsp; &nbsp; &nbsp;To analysis survey for data mining and comparing it with the vendors complain and complaince. ·&nbsp; &nbsp; &nbsp; &nbsp;To make sure that all the survey results are captured and cleaned for the finance manager to compare it with the vendors analysis. ·&nbsp; &nbsp; &nbsp; &nbsp;Prepare training modules for new and existing TDMs. ·&nbsp; &nbsp; &nbsp; &nbsp;Access and evaluate team and individual performance. ·&nbsp; &nbsp; &nbsp; &nbsp;Ensure that the onboarding process for all new members (both in ARA &amp; PBA) is completed in a timely manner. Other Skills and Abilities&nbsp;·&nbsp; &nbsp; &nbsp; &nbsp;3-5 years of Convenience Retail operations management experience required&nbsp; ·&nbsp; &nbsp; &nbsp; &nbsp;Must have Strong leadership abilities.&nbsp; ·&nbsp; &nbsp; &nbsp; &nbsp;Must have experience in managing large group of white collar labor force. ·&nbsp; &nbsp; &nbsp; &nbsp;Must have excellent organization skills.&nbsp; ·&nbsp; &nbsp; &nbsp; &nbsp;Must be able to multi-task in a fast-paced demanding atmosphere.&nbsp; ·&nbsp; &nbsp; &nbsp; &nbsp;Must have excellent time management skills.&nbsp; ·&nbsp; &nbsp; &nbsp; &nbsp;Must have experience in evaluating and training team members. ·&nbsp; &nbsp; &nbsp; &nbsp;Proficient in use of Microsoft Office Applications (i.e., Word, Excel, PowerPoint and Outlook) ·&nbsp; &nbsp; &nbsp; &nbsp;Must have analytical, goal oriented work style.

Field Operations Manager - Convenience Retail

<h3>Job Description</h3>
Job Description
<ul>
<li>Provide support for assigned electrical/wholesale distributor as the primary go-to contact for assistance.</li>
<li>Provide support for escalating issues/resolutions for Merchant or Sales Manager.</li>
<li>Ensure new items are created within distributor's portal in a timely manner with new product releases.</li>
<li>Reviewing all account's EDI orders, ensuring accurate pricing.while maintaining the supplier’s order portals. </li>
<li>Receiving and handling RGA requests or manual purchase orders for account</li>
<li>Assist in identifying applicable Halco products based on customer or sales manager request, providing customer’s identifying part numbers.</li>
<li>Proactively and productively solve problems and identify opportunities for distributor </li>
<li>Field customer calls.</li>
<li>Follow up on any open issues within account until they are handled to completion.</li>
<li>Respond in a timely and professional manner to any/all customer inquiries, questions, and/or concerns received.</li>
<li>Communicate with appropriate internal resources any potential new and/or add-on sales opportunities, and/or other information that might be relevant to the overall business.</li>
<li>Collaborate with the Regional Sales Manager providing insights into sales trends to identify opportunities.</li>
<li>Participate in distributor trade shows as needed, representing Halco lighting.</li>
</ul>
Minimum requirements:
<ul>
<li>Minimum of four years of inside sales/sales support experience supporting an Electrical distributor</li>
<li>Commercial lighting experience a plus</li>
<li>Big Box fulfillment a plus</li>
<li>Extraordinary communication skills - written and oral</li>
<li>Problem solving skills - Solution focused with ability to diffuse negative outcomes </li>
<li>Relationship builder - Professional, friendly and courteous </li>
<li>Good at multi-tasking and keeping organized </li>
<li>Self-driven - Results oriented and goal focused </li>
<li>Skilled in utilizing Microsoft Office programs </li>
<li>Some travel required - 10%
Why Halco?
</li>
<li>Competitive salary plus incentive</li>
<li>Comprehensive benefits available day one</li>
<li>Generous paid time off programs</li>
<li>Continual online learning and in person product training</li>
</ul>
Local candidates preferred

Inside Sales Specialist - Retail operations

<h3>Job Description</h3>
Job DescriptionSalary: $90K/yr 
Kitchen Exhaust Cleaning Manager Kept Companies National Leader in Commercial Cleaning &amp; Maintenance
Kept Companies is the largest self-performing commercial cleaning and maintenance company in the nation. With nine leading brands and over 100 locations nationwide, we proudly serve the restaurant, solar, retail, transportation, and supermarket industries. Our services include commercial fleet washing, retail equipment refurbishing and sales, refrigeration, hood, coil, and solar panel cleaning, and parking lot services.
 
We are seeking a Kitchen Exhaust Cleaning Manager to oversee and lead our hood cleaning operations. This position is responsible for managing teams of technicians, ensuring compliance with NFPA 96 standards, delivering exceptional service to our clients, and driving operational excellence.
 
Key Responsibilities:
<ul>
<li>Team Leadership: Supervise and support a team of hood cleaning technicians across multiple job sites. Provide hands-on leadership, mentorship, and accountability to ensure quality and safety standards are met.</li>
<li>Scheduling &amp; Coordination: Manage scheduling for routine and emergency kitchen exhaust cleaning services across multiple client sites.</li>
<li>Customer Service: Act as the primary point of contact for key accounts, ensuring professionalism, timely communication, and resolution of client issues.</li>
<li>Operational Oversight: Oversee the setup, execution, and breakdown of hood cleaning equipment and processes, ensuring compliance with safety and quality protocols.</li>
<li>Quality Control: Ensure all services are delivered in compliance with NFPA 96 standards and internal SOPs. Review photo documentation and reports for accuracy.</li>
<li>Reporting &amp; Compliance: Submit detailed service reports, track deficiencies, and ensure corrective actions are taken as needed.</li>
<li>Inventory &amp; Equipment Management: Maintain tools, equipment, and inventory. Ensure all company assets are in safe working condition and compliant with maintenance schedules.</li>
<li>Training &amp; Development: Train new team members, reinforcing safe practices and effective cleaning techniques using company-provided equipment and materials.</li>
<li>Cross-Department Collaboration: Work closely with operations, HR, and safety departments to support recruitment, onboarding, performance reviews, and adherence to safety policies.</li>
</ul>
 
Requirements:
<ul>
<li>Minimum 3 years of experience in commercial cleaning or maintenance with at least 1 year in a supervisory or management role.</li>
<li>Strong knowledge of hood cleaning/kitchen exhaust systems preferred (NFPA 96 compliance).</li>
<li>Valid drivers license with clean driving record.</li>
<li>Flexible to work nights, early mornings, and occasional weekends.</li>
<li>Excellent troubleshooting, time management, and problem-solving skills.</li>
<li>Proficient in mobile apps and reporting tools (training provided).</li>
<li>Physically able to lift 5070 lbs and work in demanding environments.</li>
<li>Strong interpersonal skills with a focus on leadership, customer service, and team collaboration.</li>
<li>Must pass a background check and MVR screening.</li>
</ul>
This is an exciting opportunity to grow with a national industry leader while making an impact in fire safety and preventative maintenance. Vehicle, equipment, and training are provided.

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