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<h3>Job Description</h3>
Job DescriptionCOMPANY OVERVIEW
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you're interested in joining our mission, click the below links to join our team today!
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Cresco seeks a Manager, Technology Operations capable of supporting our retail store technology deployments and roadmap as we continue to grow and expand as a company, making necessary adjustments for success, along the way. This role reports directly to the Director, Retail Technology, and is based out of our headquarters in Chicago, IL.
CORE JOB DUTIES 
Daily Sunnyside* Operations Support
<ul>
<li>Use of ITIL practices including asset management, service management, and change controls</li>
<li>Manage installations, upgrades, and configurations of hardware and software in conjunction with technology owners and operational management</li>
<li>Develop processes for the resolution of technical challenges and client complaints in conjunction with technology owners and operational management</li>
<li>Maintain up-to-date knowledge of relevant technical and human resource policies and procedures with regard to hardware use in a dispensary.</li>
<li>Resolve or escalate technical issues within defined channels for optimal resolution speed and quality</li>
<li>Work with product owners to ensure escalated issues are addressed at the root cause level and documented for future troubleshooting</li>
<li>Provide escalation guidance on issues related to technical and managerial operations</li>
<li>Ensure the provision of technical equipment and materials required for operations in conjunction with technology owners</li>
<li>Work within our internal ticketing system to resolve, escalate, and deploy solutions to end users and internal team members adhering to all SLA standards</li>
<li>Ensuring successful adherence to team KPI's regarding time to resolution, response times, and end user satisfaction</li>
</ul>
Sunnyside* Technology Solutions Implementation &amp; Project Management 
<ul>
<li>Develop and deploy firmware, software, and hardware solutions to meet the technical requirements in partnership with technology owners</li>
<li>Responsible for planning, coordinating and executing all technical components of a project</li>
<li>Work with the entire information technology team, from engineers to service desk, and with contracted field services support</li>
<li>Provision hardware to be deployed to dispensaries and support incident tracking and resolution out of our internal ticketing system (Freshservice)</li>
</ul>
REQUIRED EXPERIENCE, EDUCATION AND SKILLS 
<ul>
<li>Bachelor's degree in IT Management, Information Systems, business, or a related field from an accredited university or institution or equivalent work experience.</li>
<li>3-5 years specifically in IT hardware provisioning, logistics or asset management</li>
<li>Competent analytical skills and business acumen; analytical thinking, problem-solving; detail-oriented, committed to a high level of accuracy; track record of managing multiple projects concurrently.</li>
<li>Ability to communicate professionally &amp; effectively to both technical and business teams, across all levels of the organization, with demonstrated ability to interact credibly with executive management.</li>
<li>Ability to adapt quickly to new and changing business and technical environments.</li>
<li>Experience with Digital Transformation and customer experience improvement initiatives a plus.</li>
<li>Acquisition due diligence and integration experience a plus</li>
<li>Must be comfortable standing between 4 to 8 hours and lifting up to 50 lbs</li>
<li>Must be willing to travel approximately 20% of the time</li>
</ul>
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&amp;D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process. 
Pay Range$70,000—$75,000 USD
ADDITIONAL REQUIREMENTS
<ul>
<li>Must be 21 years of age or older to apply</li>
<li>Must comply with all legal or company regulations for working in the industry </li>
</ul>
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California Consumer Privacy Act ("CCPA") Notice to Applicants:Please read the California Employee Privacy Notice ("CA Privacy Notice") regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting <a href="mailto:CCPAnotice@crescolabs.comReporting" target="_blank">CCPAnotice@crescolabs.comReporting</a> a Scam: Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages.We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.If you are in doubt, please contact us at <a href="mailto:Report-a-spam@crescolabs.com" target="_blank">Report-a-spam@crescolabs.com</a> with questions.

Retail Technology Operations Manager

<h3>Job Description</h3>
Job Description
Retail Operations Coordinator – Atlanta, GA
Our Retail Operations Coordinator is dedicated to providing an exceptional experience for every Brilliant Earth customer while aiding fulfillment and operational needs. The goal of the Brilliant Earth team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company.&nbsp; As a team member, you will be supporting daily operations at our Atlanta location. In addition, you will serve as the face of the company while greeting customers and ensuring the best possible experience when visiting our showrooms.&nbsp;Curious about a day in the life of a Showroom Coordinator at Brilliant Earth? Learn more on our blog&nbsp;hereand check out a day in the life&nbsp;here!
The ideal candidate will be able to work a full-time schedule of Tuesday - Saturday. This role is in-person at&nbsp;our Atlanta, GA showroom, located in Midtown. The targeted salary budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. &nbsp;
What you’ll do:
<ul>
<li>Create memorable and personalized experiences for Brilliant Earth customers by providing exceptional service and creating a welcoming environment during their visits to our showroom.</li>
<li>Greet and welcome guests with enthusiasm, warmth and professionalism.&nbsp;</li>
<li>Send and receive product from our NJ headquarters and external vendors while reconciling inventory within our computer system.</li>
<li>Facilitate order fulfillment, including preparing and packaging customer materials, managing inventory, and maintaining an organized packaging area.</li>
<li>Manage the security of goods and provide expertise on operational policy and procedure.</li>
<li>Maintain a luxury environment in the showroom and uphold visual merchandising and retail operations standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular cross-functional reviews / checkpoints.&nbsp;Manage and organize appointments for pick-ups, resizing, and repairs.</li>
<li>Assist walk-in clients by matching them with an available sales representative, or schedule them for a return visit.</li>
<li>Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews.&nbsp;</li>
<li>Consistently seek ways to improve the customer experience while adding value to and supporting the sales team.</li>
<li>Gracefully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests.</li>
</ul>
You’re a great candidate&nbsp;if you have:
<ul>
<li>Robust customer service skills and experience working in a fast-paced retail or hospitality environment, preferred</li>
<li>A dedicated desire to connect with customers, solve problems, and create lasting positive experiences with each customer interaction</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong attention to detail</li>
<li>An ability to think critically and adapt quickly in a flexible environment</li>
<li>Exceptional time management skills and accountability</li>
<li>A team player mindset with an ability to work collaboratively and cross-functionally</li>
<li>Strong computer and organization skills</li>
<li>Interest in socially and environmentally responsible organizations and products</li>
</ul>
What We Offer
At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for&nbsp;career&nbsp;growth! In addition, we offer competitive compensation and&nbsp;a robust&nbsp;benefits package, including:&nbsp;&nbsp;
<ul>
<li>Career Growth.&nbsp;We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!&nbsp;</li>
<li>Set Schedule.&nbsp;We offer consistent weekly hours, and 2 consecutive days off.&nbsp;</li>
<li>Diverse, mission-minded team.&nbsp;We were founded to cultivate a more transparent, sustainable, compassionate, &amp; inclusive jewelry industry. Learn more about our impact and team diversity&nbsp;Here!&nbsp;</li>
<li>Lifestyle Spending Account.&nbsp;At Brilliant Earth, we're committed to your well-being. Enjoy&nbsp;company reimbursements for eligible wellness expenses, such as gym memberships,&nbsp;massage, counseling, and more!&nbsp;</li>
<li>Continued Education.&nbsp;Company-sponsored learning in leadership, professional&nbsp;skills, diversity &amp; inclusion, and access to tuition reimbursement for role-specific trainings.&nbsp;&nbsp;</li>
<li>Employee Discounts.&nbsp;As an employee at Brilliant Earth, you’ll receive a generous&nbsp;discount on our jewelry.&nbsp;&nbsp;</li>
<li>Mental Wellness Perks.&nbsp;We offer access to mental health resources, such as self-care apps&nbsp;and seminars. Our Employee Assistance program offers 24/7 access to counseling!&nbsp;</li>
<li>Giving Back and Volunteer Opportunities.&nbsp;In addition to our giving back programs,&nbsp;our teams support local initiatives and spend time together by volunteering.&nbsp;&nbsp;</li>
<li>Medical, Dental, and Vision.&nbsp;We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd&nbsp;month!&nbsp;</li>
<li>401k match.&nbsp;We know that saving for the future is important. That's why we offer a&nbsp;generous 401k match.&nbsp;&nbsp;</li>
<li>Paid Time Off.&nbsp;We know it’s important to recharge and relax - you’ll accrue 3 weeks&nbsp;of PTO in your first year.&nbsp;&nbsp;</li>
<li>Parental Leave.&nbsp;We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.&nbsp;&nbsp;</li>
<li>Disability and Life insurance.&nbsp;100% employer-paid.&nbsp;&nbsp;</li>
<li>Pre-Tax Commuter Benefits.&nbsp;&nbsp;</li>
</ul>
How to Apply &amp; What to Expect:&nbsp;&nbsp;
Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.&nbsp;
You’ll receive an email when we’ve received your&nbsp;application, and&nbsp;can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and a video interview with one of our leaders!&nbsp;
More About Us
At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, &amp; inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at <a href="mailto:accommodations@brilliantearth.com" target="_blank">accommodations@brilliantearth.com</a>.
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4axqv29H8D

Retail Operations Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Do you have a passion for driving performance, streamlining pharmacy operations, and delivering top-tier patient care? Can you turn KPIs and performance metrics into powerful tools that boost profits and inspire high-performing teams?
 If you're prepared to make a profound, measurable difference, then your journey starts here at Northern Pharmacy. 
Join us as our next Retail Pharmacy Operations Manager. This isn't a typical management position; it's a dynamic leadership role where you'll shape the future of our retail pharmacy divisions. You'll be the architect of innovation and the champion of execution, with a laser focus on compliance, efficiency, and growth. This is your opportunity to transform operations, empower teams, and leave your indelible mark on pharmacy services.
 
 
Requirements:
<ul>
<li>Lead daily operations of retail and specialty pharmacy divisions.</li>
<li>Supervise and mentor pharmacy staff (hiring, training, coaching, and performance management).</li>
<li>Develop and implement Standard Operating Procedures (SOPs) aligned with company values and goals.</li>
<li>Ensure compliance with all relevant pharmacy laws, regulations, and licensing requirements.</li>
<li>Analyze financial reports to drive profitability and identify opportunities for cost savings.</li>
<li>Collaborate with the illing team to reduce write-offs and improve accuracy.</li>
<li>Optimize workflow and implement process improvements to increase efficiency.</li>
<li>Maintain readiness for audits and inspections while ensuring excellent patient and customer service.</li>
<li>Foster relationships with referral sources and external partners to drive business growth.</li>
<li>Actively participate in business development through industry events, conferences, and training opportunities. </li>
</ul>
Qualifications:
<ul>
<li>Certified Pharmacy Technician (CPhT) or higher required.</li>
<li>Bachelor’s degree in Business, Healthcare Administration, or a related field required.</li>
<li>Experience:</li>
<li>Minimum of 5 years of management experience in a pharmacy or healthcare setting.</li>
<li>Prior pharmacy operations experience strongly preferred.</li>
<li>Skills &amp; Competencies:</li>
<li>Strong leadership, coaching, and team-building skills.</li>
<li>In-depth knowledge of pharmacy operations, systems, and regulations.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Proficiency in Microsoft Office and/or Google Workspace.</li>
<li>Strong analytical skills to read and interpret pharmacy system reports and financial statements.</li>
<li>Strategic thinker with a results-oriented mindset.</li>
<li>Ability to implement continuous improvement in operational processes. </li>
</ul>
Benefits:
<ul>
<li>Competitive compensation and bonus plan.</li>
<li>Health, dental, and vision insurance.</li>
<li>Health Savings Account (HSA) with company contribution.</li>
<li>401(k) with company match.</li>
<li>Paid Time Off (PTO).</li>
<li>Tuition reimbursement.</li>
<li>Opportunities for professional development. </li>
</ul>
Equal Opportunity Employer
We are committed to fostering a diverse and inclusive workplace and are proud to be an Equal Opportunity Employer. We will provide reasonable accommodations to individuals with disabilities to perform essential job functions.

Retail Pharmacy Operations Manager

<h3>Job Description</h3>
Job DescriptionPrimary Duties and Responsibilities The Field Operations Managers is responsible for executing and improving ARAs field marketing, prospecting, surveys, and merchandising initiatives. This may include training a team of field reps, evaluating and analyzing their performance, and planning and managing logistics.. Responsibilities Well Informed on all vendors contract and Planogram. . Coach, Train and Mentor Territory Development Managers (TDMs) on how to prospect a potential member and to bring him on board as a member, to train TDMs on all vendor contracts, and to do surveys in a proper and timely manner. Create Routes and schedule in order that all the existing members are approached on a quarterly basis by TDMs and also prospecting for new members. Monitor and track routes in order to optimize the output from TDMs and to track time and mileage for proper records. Make sure that TDMs visit the store to survey for compliance purpose. The surveys are conducted systematically and all the data are properly captured. Verify all surveys done for site assessment, cold vault equipment placement and in store opportunities To analysis survey for data mining and comparing it with the vendors complain and complaince. To make sure that all the survey results are captured and cleaned for the finance manager to compare it with the vendors analysis. Prepare training modules for new and existing TDMs. Access and evaluate team and individual performance. Ensure that the onboarding process for all new members (both in ARA &amp; PBA) is completed in a timely manner. Other Skills and Abilities 3-5 years of Convenience Retail operations management experience required Must have Strong leadership abilities. Must have experience in managing large group of white collar labor force. Must have excellent organization skills. Must be able to multi-task in a fast-paced demanding atmosphere. Must have excellent time management skills. Must have experience in evaluating and training team members. Proficient in use of Microsoft Office Applications (i.e., Word, Excel, PowerPoint and Outlook) Must have analytical, goal oriented work style.

Field Operations Manager - Convenience Retail

<h3>Job Description</h3>
Job Description
About the Role: We are seeking a results-driven Retail Sales Operations Manager to build, coach, and oversee a team of in-store lead generators across multiple home improvement retail locations and states. This is a critical leadership role that ensures consistent customer engagement, strong lead volume, and alignment with our retail and sales strategy. The manager will be based out of Harrisburg and report directly to the Head of Sales. 

Why You’ll Want to Work Here: 
<ul>
<li>Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics </li>
</ul>
<ul>
<li>Performance pay directly tied to results – Get what you deserve </li>
</ul>
<ul>
<li>Benefits you will use – Full medical, dental, and vision packages including fully employer paid options </li>
</ul>
<ul>
<li>Secure your financial future – 401(k) with company match </li>
</ul>
<ul>
<li> We invest in your future – ongoing training that directly results into bigger career opportunities combined with continuous education stipends </li>
</ul>
<ul>
<li>Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors </li>
</ul>
Retail Sales Operations Manager Key Responsibilities: 
<ul>
<li>Recruit, onboard, and train retail lead generators </li>
</ul>
<ul>
<li>Provide ongoing sales coaching, shadowing, and performance feedback </li>
</ul>
<ul>
<li>Manage scheduling and coverage across all retail locations </li>
</ul>
<ul>
<li>Ensure consistent brand representation, customer approach, and professionalism </li>
</ul>
<ul>
<li>Track KPIs: leads generated, set appointments, show rates, conversions </li>
</ul>
<ul>
<li>Provide weekly updates and strategic recommendations to the Head of Sales </li>
</ul>
<ul>
<li>Visit stores regularly across the market to support staff and ensure performance </li>
</ul>
<ul>
<li>Serve as the primary point of contact between HL Bowman and retail store managers </li>
</ul>
<ul>
<li>Coordinate in-store events, seasonal campaigns, or product promotions with store teams </li>
</ul>
<ul>
<li>Create and refine training materials, playbooks, and SOPs for in-store lead generators </li>
</ul>
<ul>
<li>Conduct regular skills refreshers, role-playing exercises, and performance calibration sessions </li>
</ul>
<ul>
<li>Ensure all lead generators follow company guidelines, compliance requirements, and store protocols </li>
</ul>
<ul>
<li>Monitor professional appearance, script adherence, and ethical lead generation practices </li>
</ul>
<ul>
<li>Conduct regular 1:1s with team members to review metrics, address issues, and set individual goals </li>
</ul>
Retail Sales Operations Manager Qualifications: 
<ul>
<li>4+ years of experience in retail sales, lead generation, or customer engagement </li>
</ul>
<ul>
<li>Prior experience managing, coaching, or developing sales teams in a multi-site environment </li>
</ul>
<ul>
<li>Proven track record of meeting or exceeding lead generation or sales appointment goals – proactive bias for action </li>
</ul>
<ul>
<li>Strong understanding of retail KPIs and ability to analyze data to drive performance improvements (specifically leads generators, appointments set, average lead conversion, NPS, and contacts/conversation made) </li>
</ul>
<ul>
<li>Comfortable working in a fast-paced, customer-facing retail environment (e.g., Home Depot or big-box retail) </li>
</ul>
<ul>
<li>Excellent communication, interpersonal, and conflict resolution skills </li>
</ul>
<ul>
<li>Self-starter with strong time management and organizational abilities </li>
</ul>
<ul>
<li>Ability to motivate and engage hourly retail staff in high-traffic, results-oriented settings </li>
</ul>
<ul>
<li>Experience coordinating (and troubleshooting) between comfort advisors (corporate sales teams) and field lead generators or canvassers </li>
</ul>
<ul>
<li>Willingness to travel between stores in the Harrisburg region; valid driver’s license required and ability to pass retail partner background check </li>
</ul>
<ul>
<li>Proficient in Microsoft Excel or CRM tools (e.g., Salesforce, WinGen, or SalesRabbit) for basic reporting </li>
</ul>
<ul>
<li>Flexible schedule to support retail store hours, including weekends and occasional evenings </li>
</ul>
<ul>
<li>High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, or related field preferred </li>
</ul>
<ul>
<li>Knowledge of HVAC, plumbing, or home services industry is a plus </li>
</ul>
<ul>
<li>Bilingual (English/Spanish) a plus but not required </li>
</ul>
Retail Sales Operations Manager Interpersonal Qualifications: 
<ul>
<li>Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships. </li>
</ul>
<ul>
<li>Exceptional problem-solving and conflict resolution abilities to improve things both big and small. </li>
</ul>
<ul>
<li>Highly organized, ability to act quickly while still having attention to detail. </li>
</ul>
<ul>
<li>Hold yourself to a higher standard and exhibit a high level of integrity. </li>
</ul>
About The Company:
Since 1946, HL Bowman has remained a family-owned business. Our current Enders team of father-and-son owners, Dennis and Bryan Enders are the second and third generations at our helm. Back in 1946, Herb Bowman started the business with Dennis’s parents. After Herb stepped down due to illness, Dennis’s parents continued the business with the American business dream in their sights—growing it organically with just the two of them. At HL Bowman, we treat both our residential and commercial customers with respect. You are family to us. From our very beginning, we base how we treat you on how we want to be treated. This resonates throughout every aspect of our HL Bowman team—from our phone interactions to our home appointments to our billing. 

HL Bowman and Legacy Service Partners are an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Retail Sales Operations Manager

<h3>Job Description</h3>
Job Description
Overview
 Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.
HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit <a href="http://www.hardrock.com" target="_blank">www.hardrock.com</a> or shop.hardrock.com.
 
Responsibilities
The Operations Manager is responsible for departmental P &amp; L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives.
<ul>
<li>Demonstrate financial comprehension of the cafe’s budget and P&amp;L.</li>
<li>Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards.</li>
<li>Manage labor schedules in line with the cafe’s budget and forecast models.</li>
<li>Successfully run a department and/or cost center.</li>
<li>Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards.</li>
<li>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe.</li>
<li>Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction.</li>
<li>Foster an environment of customer service in which all team members put the guest first in every situation.</li>
<li>Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems.</li>
<li>Remain an objective observer of the standards of service to ensure guest expectations of the Brand &amp; Cafe are upheld.</li>
<li>Ability to engage with guests in regards to music both current and past.</li>
<li>Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.</li>
<li>Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance.</li>
<li>Support staff development and advancement along well-defined career paths.</li>
<li>Serve as a Learning Coach developing, implementing, and executing learning &amp; developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention.</li>
<li>Possess a self-motivated approach to their own personal and professional</li>
</ul>
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
<ul>
<li>3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant.</li>
</ul>
SKILLS
<ul>
<li>Ability to learn and bring "out of the box" ideas to their team.</li>
<li>Genuine enthusiasm and aptitude for serving people.</li>
<li>Excellent verbal and written communication skills.</li>
<li>High level of business acumen and common sense.</li>
<li>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</li>
<li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li>
<li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li>
<li>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</li>
<li>Multiple language abilities a plus, fluency in English required.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time.</li>
<li>Ability to sit for extended periods of time.</li>
<li>Ability to make repeating movements of the arms, hands, and wrists.</li>
<li>Ability to express or exchange ideas verbally and perceive sound by ear.</li>
<li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li>
<li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</li>
<li>Ability to turn or twist body parts in a circular motion.</li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li>
<li>Ability to travel via auto or airplane for long periods of time. </li>
</ul>

MANAGER - OPERATIONS

<h3>Job Description</h3>
Job Description
Overview
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.
HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit <a href="http://www.hardrock.com" target="_blank">www.hardrock.com</a> or shop.hardrock.com.
 
Responsibilities
The Operations Manager is responsible for departmental P &amp; L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives.
<ul>
<li>Demonstrate financial comprehension of the cafe’s budget and P&amp;L.</li>
<li>Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards.</li>
<li>Manage labor schedules in line with the cafe’s budget and forecast models.</li>
<li>Successfully run a department and/or cost center.</li>
<li>Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards.</li>
<li>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe.</li>
<li>Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction.</li>
<li>Foster an environment of customer service in which all team members put the guest first in every situation.</li>
<li>Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems.</li>
<li>Remain an objective observer of the standards of service to ensure guest expectations of the Brand &amp; Cafe are upheld.</li>
<li>Ability to engage with guests in regards to music both current and past.</li>
<li>Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.</li>
<li>Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance.</li>
<li>Support staff development and advancement along well-defined career paths.</li>
<li>Serve as a Learning Coach developing, implementing, and executing learning &amp; developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention.</li>
<li>Possess a self-motivated approach to their own personal and professional</li>
</ul>
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
<ul>
<li>3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant.</li>
</ul>
SKILLS
<ul>
<li>Ability to learn and bring "out of the box" ideas to their team.</li>
<li>Genuine enthusiasm and aptitude for serving people.</li>
<li>Excellent verbal and written communication skills.</li>
<li>High level of business acumen and common sense.</li>
<li>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</li>
<li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li>
<li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li>
<li>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</li>
<li>Multiple language abilities a plus, fluency in English required.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time.</li>
<li>Ability to sit for extended periods of time.</li>
<li>Ability to make repeating movements of the arms, hands, and wrists.</li>
<li>Ability to express or exchange ideas verbally and perceive sound by ear.</li>
<li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li>
<li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</li>
<li>Ability to turn or twist body parts in a circular motion.</li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li>
<li>Ability to travel via auto or airplane for long periods of time. </li>
</ul>

<h3>Job Description</h3>
Job Description
The location of this position is to be determined.
Join Lunds &amp; Byerlys as a Full-Time Operations Manager and be part of a dynamic team where innovation meets customer-centricity. This onsite position invites you to spearhead operations that elevate excellence in the grocery industry. With a competitive salary ranging from $68,000 to $94,000, and an at target bonus of 7.5%, you'll have the chance to influence our operational strategies while working collaboratively in a flexible, professional environment. Embrace the opportunity to solve complex challenges and empower your team, all while upholding our core values of integrity, respect, and teamwork.
 Our Commitment to You
Lunds &amp; Byerlys is committed to taking care of the employees who take care of our customers. We are committed to creating work environments centered around the values of hospitality, teamwork, and opportunity. Lunds &amp; Byerlys is committed to providing equal opportunities to all interested and qualified candidates. Our culture is based in teamwork, innovation, and respect. These words are not just tossed around. They are at the core of who we are as a Star Tribune Top Workplace 2019-2024. 
 
This position is eligible for a comprehensive benefits package designed to support the physical, mental, and financial well-being of our team members. Our benefits include competitive medical, dental, and vision coverage, along with various health spending and savings accounts. We provide supplemental free on-demand healthcare and generous paid time off. Additionally, team members can take advantage of 401(k) matching and other value-added benefits focused on overall health and wellness.
Day to day as a Operations Manager
As the Operations Manager at Lunds &amp; Byerlys, you will play a pivotal role in fostering a positive work environment for our employees and an exceptional shopping experience for our customers. Your responsibilities will encompass planning, coordination, and training of store staff while promoting our customer service standards. You will be instrumental in recruiting, onboarding, and mentoring team members, as well as managing time and attendance reporting, payroll processes, and bookkeeping. Additionally, you will analyze financial performance reports to optimize resource allocation, ensuring efficiency across all departments. Collaborating closely with the general manager, you will execute vital management functions, addressing issues proactively to enhance store operations.
Your leadership will help create an engaging atmosphere both for employees and customers, ensuring excellence in service and operational integrity, while maintaining compliance with safety and food safety regulations. Join us in making a meaningful impact within our vibrant community!
What we're looking for in a Operations Manager
To excel as an Operations Manager at Lunds &amp; Byerlys, strong team leadership experience is crucial. Key skills include a service-oriented, energetic demeanor and the ability to adapt to changing priorities while managing multiple projects effectively.
Excellent communication, customer service, and problem-solving abilities are vital for fostering trust and accountability within the team. Additionally, successful candidates will demonstrate strong delegation and supervisory skills, possess a sound understanding of retail operations, and exhibit strong judgment in decision-making. Proficiency with software tools such as Outlook, Excel, and Word, along with strong math skills and meticulous attention to detail, will also contribute to your success in this role.
 
MINIMUM QUALIFICATIONS
<ol>
<li>Education
<ol>
<li>Undergraduate degree in business or equivalent experience </li>
</ol>
</li>
</ol>
<ol>
<li>Experience
<ol>
<li>Three or more years' experience with human resources, payroll, scheduling and all aspects of bookkeeping</li>
<li>Prior team leadership experience</li>
</ol>
</li>
</ol>
Get started with our team!
We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!
 Job Posted by ApplicantPro

Operations Manager

<h3>Job Description</h3>
Job Description
We are Claybourne, one of the fastest growing cannabis brands in North America. Our team is known for being highly dedicated to our retail partners and consumers while going above and beyond with flower quality, flower consistency and innovative new product development. We are seeking an experienced, motivated, Operations Manager, Nevada to prepare us for the next stages of growth.
Website: <a href="https://www.claybourneco.com/" target="_blank">https://www.claybourneco.com/</a>
FLSA Status: Exempt 
Prepared Date: 10/29/2025 
Effective Date: 10/29/2025 
Hiring Manager Job Title: VP of Manufacturing 
Job Function: Operations Manager - Nevada
Job Level: Manager 
Employment Status: Full-time Regular 
Primary Location: California (transitioning to Nevada on or around 12/1/25) 
Job Summary: 
We are actively seeking a dedicated and experienced Operations Manager to oversee all aspects of our cannabis pre roll, vape &amp; flower manufacturing, along with order fulfillment and warehouse management for the Nevada market. In this pivotal role, you will be responsible for managing the entire production process, ensuring compliance with regulatory standards, maintaining product quality, production throughputs and efficiencies, and leading our dynamic production and warehouse teams. 
Duties/Responsibilities:
<ul>
<li>Production Oversight:
<ul>
<li>Manage the end-to-end production process, from material inputs and refinement to formulation and packaging. </li>
<li>Guarantee adherence to state regulations in all production activities. </li>
<li>Oversight, training, and continuous development of production leads and associates.</li>
<li>Maintain manufacturing machine(s) run and production efficiencies, problem solving machine errors and outages. </li>
<li>Managing labor resources to efficiently keep production lines at optimization.</li>
<li>Menu management: Making sure all skus are fully stocked at all times</li>
<li>Sales menu support: Keeping inside and outside sales team abreast of menu updates, and restock schedule. </li>
</ul>
</li>
<li>Warehouse Operations:
<ul>
<li>Daily supervision of warehouse team members</li>
<li>Overseeing receiving of finished goods transfers from production into live inventory</li>
<li>Ensure accurate stocking, rotation, and organization of all finished goods and bulk for sale inventory in the warehouse</li>
<li>Maintain finished goods inventory accuracy through cycle counts, reconciliations, and reporting</li>
<li>Oversee the order fulfillment workflow for all company revenue channels</li>
<li>Coordinate with production, inventory control, and sales teams to ensure product availability and order readiness</li>
<li>Monitor order accuracy and resolve discrepancies with internal teams</li>
<li>Implement and enforce warehouse best practices for safety, efficiency, and compliance</li>
<li>Track key performance indicators (KPIs) for warehouse operations, order fulfillment, and inventory accuracy</li>
</ul>
</li>
<li>Quality Control:
<ul>
<li>Implement robust quality control measures to ensure product consistency and purity. </li>
<li>Collaborate closely with the production team leads to address any quality concerns promptly.</li>
</ul>
</li>
<li>Collaboration and Planning:
<ul>
<li>Work closely with our cultivation and sales departments to meet market demands and maintain optimal lean inventory levels.</li>
<li>Develop and manage production budgets, schedules, and timelines for streamlined operations.</li>
<li>Identify cost savings opportunities, through streamlining and automation. Innovation and Efficiency</li>
</ul>
</li>
<li>Team Leadership:
<ul>
<li>Lead and train the production teams, fostering a culture of safety, efficiency, and continuous improvement.</li>
<li>Nurture a collaborative and supportive work environment for optimal team performance.</li>
<li>Develop performance KPIs across all production lines, ensuring team adherence, process and workflow standardization development &amp; improvement</li>
<li>Stay informed about industry trends to drive continuous improvement in production processes.</li>
</ul>
</li>
</ul>
Qualifications: 
<ul>
<li>A minimum of 3-5 years of managerial experience in cannabis product manufacturing or a related industry.</li>
<li>Comprehensive knowledge of product production processes (+ if knowledge is in cannabis pre roll and or flower production). </li>
<li>Familiarity with regulatory requirements and best practices /standards in (+ cannabis) product manufacturing.</li>
<li>Strong leadership, communication, and organizational skills.</li>
<li>Proficiency in production management and planning software / tools (ERP, Google Sheets, Excel)</li>
<li>Experience managing at least a team of 15 (production associates &amp; warehouse operations personnel).</li>
<li>Process development, improvement, and deployment. </li>
<li>Some project management. </li>
</ul>
Benefits: 
<ul>
<li> Competitive salary package and benefits</li>
<li> Benefits - Medical, Dental, Vision, 401K </li>
<li> Schedule - 6:30 am - 4:00 pm (M-F) with on call weekend/swing shift support as needed </li>
<li> Report to: VP of Manufacturing </li>
<li> Work Location - Nevada and Perris, CA </li>
</ul>
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. 
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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