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<h3>Job Description</h3>
Job DescriptionCompany Description 
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.
Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.
Colorbiotics, a Sika Company, specializes in infusing high-quality color into a variety of products that enhance outdoor environments—from landscape mulch to recreational surfaces such as turf fields and rubber playgrounds. We're committed to sustainability, innovation, and delivering exceptional solutions that stand the test of time.
Job Description 
Colorbiotics is looking for a proactive, detail-oriented Customer Service Specialist (Supply Chain division) to join our team in Ames, IA. In this role, you will play a key part in delivering exceptional service and support across the customer journey — from order management to issue resolution. If you're driven to make processes better, enjoy working with people, and thrive in a fast-paced environment, we’d love to hear from you. Candidate must live in Iowa,this is a full-time role onsite.
<ul>
<li>Your core responsibilities will include, but are not limited to:</li>
<li>Manage Order-to-Cash processes from start to finish.</li>
<li>Respond promptly and professionally to customer inquiries via phone and email.</li>
<li>Set up new customers and shipping locations in SAP.</li>
<li>Prioritize and manage daily responsibilities while balancing short- and mid-term objectives.</li>
<li>Provide knowledgeable support on products, policies, and procedures.</li>
<li>Build strong relationships with customers, internal teams, and external partners to identify improvement opportunities.</li>
<li>Confidently resolve a variety of customer issues, even in high-pressure situations.</li>
<li>Coordinate shipment logistics using a third-party logistics platform.</li>
<li>Process credits, debits, and returns as assigned.</li>
<li>Maintain a professional and positive image of yourself and Colorbiotics in all interactions.</li>
<li>Perform other duties as assigned by management.</li>
</ul>
Qualifications 
<ul>
<li>Bachelor’s degree in supply chain, operations management, business management and/or any other business-related field preferred, or equivalent work experience</li>
<li>Strong oral and written communication skills</li>
<li>Ability to multi-task different projects and systems</li>
<li>Computer skills with a working knowledge of word processing, spreadsheet, database and presentation software, experience with SAP or other ERP systems are preferable.</li>
<li>Customer Service and/or Supply Chain related experience is a plus</li>
<li>Excellent interpersonal, presentation, business acumen, planning, problem-solving, and decision-making skills.</li>
</ul>
 Additional Information 
<ul>
<li>401k with Generous Company Match&nbsp;</li>
<li>Bonuses</li>
<li>Medical, Dental, and Vision Benefits</li>
<li>Paid Parental Leave</li>
<li>Life Insurance</li>
<li>Disability Insurance</li>
<li>Paid time off, paid holidays</li>
<li>Floating holidays + Paid Volunteer Time</li>
<li>Wellness/Fitness Reimbursements</li>
<li>Education Assistance</li>
<li>Professional Development Opportunities</li>
<li>Employee Referral Program &amp; More!</li>
</ul>
Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.
Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

Customer Service Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
Tessenderlo Kerley, Inc.&nbsp;is a company of diverse businesses unified by shared values and vision. We serve the agriculture, mining, industrial and water reclamation markets with a broad range of products and technologies, worldwide. Serving these customers well is a passion and a commitment-one that the people of Tessenderlo Kerley find rewarding, empowering and meaningful.
If you want the work you do to make a positive impact on the world in which we live, and work alongside innovative, quality-focused people of vision, Tessenderlo Kerley&nbsp;is the right place for you.
Job Description 
Job Description
Are you a supply chain-savvy problem solver who takes pride in accuracy, responsiveness, and delivering exceptional service? As a Customer Service Specialist, you’ll play a key role in supporting both internal teams and external customers throughout the full order-to-cash process.
This role is ideal for someone who thrives in a fast-paced environment, pays close attention to the details, and approaches every challenge with a solutions-first mindset. You’ll ensure orders flow smoothly, troubleshoot issues before they impact the customer, and build strong relationships that support our long-term business success.
Please Note:&nbsp;This role is primarily office-based. After 90 days, you’ll have the opportunity to work from home up to 1-2 days per week. Please note that this flexibility may shift based on business demands.
Why Join Us?
Make a Real Difference – Support vital order management, delivery performance and product accuracy across our customer base.
Be the Bridge – Collaborate with our Sales, Operations and Supply Chain teams to ensure a smooth customer journey from order to invoice.
Sharpen Your Expertise – Gain hands-on experience with SAP, expand your product knowledge and learn the intricacies of our growing business.
Grow Your Career – Be part of a team that values cross-training, continuous improvement and internal mobility.
What You’ll Do:
✅ Manage customer orders via phone, email and fax using SAP.
✅ Maintain and invoice orders post-shipment, process pricing changes and update customer master data.
✅ Respond to customer inquiries, troubleshoot delivery or product concerns, and provide timely resolutions.
✅ Partner with internal departments (Sales, Operations, Supply Chain) to deliver exceptional service and order accuracy.
✅ Support month-end close and related reporting or administrative tasks in collaboration with Shared Services.
✅ Participate in cross-training and continuous improvement of department systems and processes.
✅ Assist with training and onboarding of new team members as needed.
✅ Maintain professionalism in a fast-paced office environment with occasional extended hours or weekend work.
Qualifications 
What You’ll Bring
✔ 3-5 years of customer service experience (order management or related field preferred).
✔ Associate degree or higher preferred (or equivalent experience).
✔ Familiarity with SAP is a big plus.
✔ High attention to detail.
✔ Understanding of supply chain or logistics operations is beneficial.
✔ Strong Microsoft Office skills (Excel, Outlook, Word, PowerPoint).
✔ Excellent communication, adaptability and problem-solving abilities.
✔ Industry experience in mining, refineries or bulk liquid shipments is a plus.
✔ Willingness to travel up to 10%.
 Additional Information 
Why join Tessenderlo Kerley:
Working at Tessenderlo Kerley
<ul>
<li>Work/life balance</li>
<li>Fun and rewarding environment</li>
<li>Learning, development and teamwork</li>
<li>Community involvement/outreach</li>
<li>Challenging and meaningful work</li>
</ul>
Benefits &amp; Rewards:
<ul>
<li>Medical-Dental-Vision-Prescription (Low employee premiums!)</li>
<li>401(k) plan with dollar-for-dollar matching&nbsp;up to the first 5% of employee contribution</li>
<li>401(k) company retirement contribution at year-end, equal to 4% of annual base salary</li>
<li>Short-term incentive awards based on measured performance criteria</li>
<li>Life Insurance (2x annual base salary)</li>
<li>Paid vacation and&nbsp;sick time, and&nbsp;10 paid holidays per year</li>
<li>Tuition Reimbursement: Up to $5,000 per calendar year (non-taxable)</li>
<li>Adoption Assistance:&nbsp;Up to $7,500 in reimbursement assistance</li>
<li>Paid maternity and parental time off</li>
<li>Business Travel Life &amp; Accident Insurance</li>
<li>Flexible Spending Account</li>
<li>Telemedicine program&nbsp;for you and your dependents</li>
<li>Long-Term Disability insurance</li>
<li>Company referral program</li>
</ul>
Tessenderlo Kerley is part of Tessenderlo Group, an industrial group that focuses on agriculture, valorizing bio-residuals, machinery, mechanical engineering, electronics, energy, and providing industrial solutions with a focus on water. With its headquarters in Belgium, the group is active in over 100 countries, and it has a global team of more than 7,000 employees. Its belief that “Every Molecule Counts” is at the heart of the strategy of the group: Tessenderlo Group continually strives to valorize its products and processes to the maximum and to add value to everything it does. For more information about Tessenderlo Group, its people, and its brands, please visit <a href="http://www.tessenderlo.com" target="_blank">www.tessenderlo.com</a>.
Tessenderlo Kerley, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

<h3>Job Description</h3>
Job Description
Customer Service Specialist
 
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for four decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 190+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee, Alabama and Oklahoma.
 
We offer a complete benefits package including Medical &amp; Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short &amp; long term disability, and much more. If you are looking for a career and want to work for a GREAT COMPANY, we would love to speak with you!
Please email your resume TODAY!!
 
Job responsibilities
Answering incoming customer calls in a courteous &amp; professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.
 
Requirements
· High School Diploma or GED at a minimum
· Previous experience with customer service on the phone
· Strong problem solving skills
· Excellent computer, typing, and 10-key skills
· Time management talent and a sense of urgency
· Background checks will be completed on all candidates considered for hire.
 
Massey Services is an Equal Opportunity Employer and Drug Free Workplace
Company DescriptionBased in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for 4 decades. 
<h3>Company Description</h3>
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for 4 decades.

<h3>Job Description</h3>
Job Description
We are a small independent wealth management firm with the support of Commonwealth Financial Network.&nbsp;Our focus is on advisory and wealth management. We believe in providing comprehensive, high-quality advice and superior service to our clients and community. We welcome new colleagues who believe in our values and trusted relationships.&nbsp;&nbsp;
Summary of responsibilities&nbsp;
This position provides customer service support to the advisor’s clients and assists with administrative support in the firm’s daily operations.&nbsp;
 
Principal responsibilities&nbsp;
<ul>
<li>Document preparation. Identifying and locating forms, preparing paperwork.&nbsp;&nbsp;</li>
<li>Opening accounts and updating account information.&nbsp;</li>
<li>Create and track all pending business paperwork from start to finish.&nbsp;</li>
<li>CRM management. Cleaning up existing data and creating new workflows or systems to improve functionality.&nbsp;</li>
<li>Money movement. Monitoring money movement status and all related actions.&nbsp;</li>
<li>Client interaction. Communicating directly with clients to accomplish the above tasks.&nbsp;&nbsp;</li>
<li>Assist advisor with marketing efforts. Such as webinars, updating contact management system and drip mailing programs for prospects and clients.&nbsp;&nbsp;</li>
</ul>

<h3>Job Description</h3>
Job Description
City of Roswell, Georgia 
<a href="http://www.roswellgov.com/jobs" target="_blank">www.roswellgov.com/jobs</a>
 
JOB DESCRIPTION
 
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
 
*Working hours may vary based on needs of the business* 
 
 
Department: Administration 
Pay Grade: 507 
FLSA Status: Non-Exempt
Job Code: A604
 
JOB SUMMARY
To perform internal/external customer support duties for an assigned department, division, or program, including receiving and responding to inquiries from the public, other City departments and outside agencies; to prepare routine clerical, administrative, and receptionist duties; and to perform other duties as assigned.
ESSENTIAL JOB FUNCTIONS
<ul>
<li>Serve as the primary point of contact by engaging with customers across all communication channels including walk-in, phone, email, chat.</li>
<li>Provide general information about City functions and services, and refer customers to appropriate staff when necessary while always ensuring prompt and courteous responses.</li>
<li>Utilize premade scripts for various customer service topics to ensure consistency and accuracy in responses.</li>
<li>Communicate solutions effectively, both verbally and in writing, while adhering to departmental operating policies and procedures.</li>
<li>Receive and resolve customer inquiries, calls, emails, and support tickets using an online tracking system, ensuring timely and accurate resolution.</li>
<li>Apply best practices in customer service techniques to establish rapport and build positive relationships with residents, business owners, and visitors to the City of Roswell.</li>
<li>Enter and maintain data records with accuracy, including updating, verifying, and correcting information in computer systems or logs.</li>
<li>Maintain confidentiality and security of files by adhering to guidelines for file purging/shredding and file management.</li>
<li>Collaborate efficiently with coworkers, other departments, and external agencies to ensure consistent delivery of customer service. </li>
<li>Cultivate positive working relationships with colleagues and the public by exemplifying principles of excellent customer service.</li>
<li>Support the city's economic development vision by collaborating with business owners, contractors, and other service-oriented customers as a dedicated advocate.</li>
<li>Assist in composing general correspondence/letters to customers and/or coworkers.</li>
<li>Complete billing tasks accurately, ensuring precision in financial transactions.</li>
<li>Handle customer inquiries related to establishing and disconnecting utilities, tax inquiries, and processing payments for utilities, taxes, permit applications and other city programs.</li>
<li>Maintain accuracy and completeness in all financial transactions, including balancing batches and cash drawers.</li>
<li>Manage customer accounts for assigned programs, activities, and camp/youth registrations. </li>
<li>Process various types of applications including but not limited to; permitting (land development, building, engineering, tree, photography, garage sales, electrical, plumbing, etc.) new business registration, business renewals, and handle change requests and adjustments.</li>
<li>Ensures the accuracy and thoroughness of forms and permit applications, aiding the general public in completing various paperwork through multiple channels.</li>
<li>Research and update account information, handle returned mail, and process new statements and mail to customers.</li>
<li>Process payments and scan documents for various taxes and applications, including Alcohol License, Alcohol Excise Tax, and Public Accommodations Excise Tax.</li>
<li>Operate office equipment and computer systems proficiently to complete essential functions, including word processing, spreadsheets, and database/CRM software.</li>
<li>Communicate effectively with supervisors, colleagues, other departments, and the public to coordinate work activities, exchange information, and resolve issues.</li>
<li>Receive, review, prepare, and process various forms, reports, manuals, correspondence, and documentation accurately and in a timely manner.</li>
<li>Perform ad hoc customer service-related tasks or projects as assigned, demonstrating flexibility and adaptability</li>
<li>Perform additional duties as assigned by supervisors to support departmental goals and objectives.</li>
</ul>
MINIMUM QUALIFICATIONS
Education and Experience:
Requires a High School Diploma or equivalent; College Degree preferred. Supplemented by two (2) years of experience, preferably in clerical support, customer service, or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Licenses or Certifications:
<ul>
<li>Additional certifications may be required based on assignment.</li>
</ul>
Special Requirements: 
<ul>
<li>None</li>
</ul>
Knowledge, Skills, and Abilities: 
<ul>
<li>Consistently uphold a customer-focused positive mindset and demonstrate a readiness to provide exceptional service and exceed expectations at all times.</li>
<li>Ability to multi-task and work in a fast paced environment while still prioritizing customers’ needs.</li>
<li>Uphold a positive demeanor while calmly and kindly addressing customers’ concerns and complaints.</li>
<li>Active Listening and Active Learning: Providing full attention to what other people are saying, taking the time to understand the points being made, asking questions as appropriate, and taking the time and initiative to learn new information.</li>
<li>Maintain integrity by taking responsibility and accountability for the completion of work and customer interactions.</li>
<li>Consistently demonstrate a willingness to collaborate and contribute towards enhancing the department’s effectiveness as a team member</li>
<li>Maintain consistent punctuality and regular attendance.</li>
<li>Ability to demonstrate sincere empathy, positivity and adaptability by relating to many different personality types.</li>
<li>Ability to approach situations with a proactive, solutions-oriented mindset, and willingness to create new ways to “go the extra mile”.</li>
<li>Communicate clearly and concisely both orally and in writing using complete sentences, proper spelling, punctuation, and grammar.</li>
<li>Ability to learn and utilize a variety of reference information from multiple departments throughout the city.</li>
<li>Ability to handle inquiries with customers, coworkers, and the general public patiently, tactfully and courteously.</li>
<li>Ability to perform, addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs</li>
<li>Proficient in de-escalating tactics.</li>
<li>Possess a detail oriented and meticulous mindset by demonstrating a willingness to learn new information and perfect existing skillsets.</li>
<li>Critical thinking to best assist customers in resolving any difficult situations or issues with city services.</li>
</ul>
PHYSICAL DEMANDS
The work is sedentary to light which requires the ability to exert light physical effort, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Tasks also require the ability to perceive and discriminate visual cues or signals. 
 
WORK ENVIRONMENT
Work is regularly performed without exposure to adverse environmental conditions.

The City has the right to revise this job description at any time. This description does not represent in any way a contract of employment.
The City of Roswell, Georgia commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City’s policy is to employ qualified persons without discrimination regarding race, creed, color, religion, age, sex, country of national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or status in any other group protected by federal/state/local law.

Customer Service Specialist I

<h3>Job Description</h3>
Job Description
POSITION SUMMARY:
This position administers customer service accounts of moderate scope and complexity to meet business objectives and customer expectations. This role supports customers using a variety of robotic exoskeletons and rehabilitation equipment, coordinating across internal teams to address inquiries, delivery needs, technical issues, and complaint resolution. This position maintains strong working relationships with Ekso’s internal and external customers while ensuring high-quality, timely service.
ESSENTIAL JOB FUNCTIONS:
o&nbsp;&nbsp; Acts as the point of contact with the customer on assigned accounts. Maintains successful, long-term business relationships.
o&nbsp;&nbsp; Provide all needed responses and communications in a timely manner directly to the customer or through engaging the appropriate resources.
o&nbsp;&nbsp; Manage and communicate to customers on expectations, needs, problems, and updates on product availability, special requests, and new developments.
o&nbsp;&nbsp; Research and confirm results for customer inquiries that may include expediting, support functions, billing problems, change order requests, quality engineering and compliance issues
o&nbsp;&nbsp; Performs Customer Service Administrative activities including documenting complaints and maintaining customer files in accordance with quality management requirements.
o&nbsp;&nbsp; Investigates and resolves claims or complaints by collecting information and engaging the appropriate channels. Coordinates with relevant functions on technical and/or quality issues; resolves customer complaints through completion.
o&nbsp;&nbsp; Provides technical support to customers or engages appropriate parties to resolve customer reported technical issues.
o&nbsp;&nbsp; Proposes changes in methods and/or procedures to improve efficiency and the quality of service.
o&nbsp;&nbsp; Coordinates with shipping and maintains logistical contacts to support sales, clinical, service and repair functions.
POSITION REQUIREMENTS:
o&nbsp;&nbsp; Works independent, with minimal direction, reporting to the Customer Service Manager.&nbsp;
o&nbsp;&nbsp; Interfaces routinely with all plant and department functions including support, quality, engineering, manufacturing, sales/marketing.
o&nbsp;&nbsp; Proficient in MS Suite and Outlook; experience with ERP, PLM, and CRM programs – Infor, Teamcenter and Salesforce a plus.
o&nbsp;&nbsp; Able to handle high volume of telephone and email communications and respond to completion customer concerns.
o&nbsp;&nbsp; Excellent verbal and interpersonal communication skills.
o&nbsp;&nbsp; Dependable with strong organizational skills and detail-oriented perspective
o&nbsp;&nbsp; Technical aptitude and the ability to understand and provide technical and sometimes complex responses in layman’s terms for customers.
o&nbsp;&nbsp; Good at troubleshooting and problem solving, and analytical in nature.
o&nbsp;&nbsp; Ability to handle pressure-filled situations in a professional and customer friendly manner.
o&nbsp;&nbsp; Ability to prioritize, multi-task and work in a task-oriented environment.
o&nbsp;&nbsp; Positive attitude, flexible and responsive to changing situations.
o&nbsp;&nbsp; Ability to work extended hours on occasion while able to keep scheduled hours.
EDUCATION:
o&nbsp;&nbsp; Bachelor’s Degree preferred or equivalent experience.
o&nbsp;&nbsp; 3-5 years’ experience as a customer service representative
o&nbsp;&nbsp; IATA dangerous goods training/experience preferred.
PHYSICAL REQUIREMENTS:
o&nbsp;&nbsp; Prolonged periods of time sitting or standing at a desk working on a computer.
o&nbsp;&nbsp; Ability to lift a minimum 25 pounds (at times or on a regular basis).
Company DescriptionOur company is widely recognized as a pioneer and market leader in the design, development, and commercialization of human exoskeletons. Our innovative robotic products help improve the lives of people every day - from individuals recovering from a stroke or brain injury to those living with a spinal cord injury or multiple sclerosis. We lead in the industry of exoskeleton for neurological rehabilitation, helping thousands of patients take hundreds of millions of steps inspiring an entirely new way of treating patients. We develop, manufacture, and sell advanced wearable robotics that provide mobility assistance at rehabilitation centers and in home to individuals living with a spinal cord injury or other mobile challenges. We look to add exceptional people to our team who are passionate about exoskeletons, robotics, and data who want to make and support products that make a difference to people in their everyday lives. Our company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 
<h3>Company Description</h3>
Our company is widely recognized as a pioneer and market leader in the design, development, and commercialization of human exoskeletons. Our innovative robotic products help improve the lives of people every day - from individuals recovering from a stroke or brain injury to those living with a spinal cord injury or multiple sclerosis.\r\nWe lead in the industry of exoskeleton for neurological rehabilitation, helping thousands of patients take hundreds of millions of steps inspiring an entirely new way of treating patients. We develop, manufacture, and sell advanced wearable robotics that provide mobility assistance at rehabilitation centers and in home to individuals living with a spinal cord injury or other mobile challenges. \r\nWe look to add exceptional people to our team who are passionate about exoskeletons, robotics, and data who want to make and support products that make a difference to people in their everyday lives.\r\nOur company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

<h3>Job Description</h3>
Job Description
The Humane Society of Missouri is seeking a highly motivated individual with a passion for helping animals. Our Customer Service Specialist interacts with the public both in-person and by phone to conduct animal intake/receiving, processing, and adoption of animals. This role primarily covers the front-desk of the shelter. If you love working with animals and communicating with people, this job could be a great fit for you. 
Responsibilities include:
<ul>
<li>Cleaning reception area,</li>
<li>Completing and filing paperwork,</li>
<li>Operating Adoption Center computer system, and</li>
<li>Providing essential care to animals received.</li>
</ul>
This is a full-time, entry-level position, which will include weekend hours. Starting pay is $16/hour. Qualified candidates must have a high school diploma or equivalent, and at least 3 months of customer service and animal handling experience is preferred.
 
The Humane Society of Missouri offers competitive wages and excellent benefits:
<ul>
<li>Medical, Dental, and Vision insurance</li>
<li>Short-term disability</li>
<li>Long-term disability (100% employer paid)</li>
<li>Retirement Savings Plan</li>
<li>Flexible Spending Accounts</li>
<li>Employee Assistance Program</li>
<li>Paid time off, including vacation, sick and holiday pay</li>
</ul>
Employees are eligible for the following discounts after 90 days of employment:
<ul>
<li>40% off veterinary services</li>
<li>15% off prescription diets</li>
<li>$50 off adoptions at HSMO</li>
<li>10% off gift shop</li>
</ul>

<h3>Job Description</h3>
Job DescriptionSalary: $19.00 
 Empower Immigrant Communities at Dorcas International
 
 
Customer Service Specialist Do you enjoy greeting people from multicultural background and multitasking? If so, perhaps Dorcas International is the place for you.
At Dorcas International Institute of Rhode Island, we pride ourselves on creating a welcoming and inclusive environment for all. Our dedicated team of professionals has been empowering vulnerable populations for over 100 years, providing a wide range of wraparound services to help individuals overcome educational, cultural, economic, and language barriers. As a non-profit 501(c)(3), we offer adult education, language learning, job training, employment services, citizenship and immigration services, and more. 
The Customer Service Specialist attends to clients, community members and visitors, and deals with inquiries on the phone and face-to-face. They are responsible for aiding clients by offering up-to-date information about all agency services in a professional manner. The Customer Service Specialist also maintains a welcoming and organized environment while providing administrative support to programs.
The candidate should have the following:
<ul>
<li>Minimum of a High School degree or equivalent experience</li>
<li>Two years minimum prior experience working with the public in a customer service capacity</li>
<li>Proficient bilingual skills in Spanish/English</li>
<li>Knowledge of customer service principles and practices</li>
<li>Strong technical skills including keyboard and switchboard</li>
<li>Cross-cultural sensitivity and competency</li>
<li>Excellent interpersonal and communicative skills</li>
<li>Anticipate, understand, and respond to the needs of clients to meet or exceed their expectations</li>
<li>Knowledge of computers and software applications including Microsoft Office Suite</li>
</ul>
Why should you apply? 
<ul>
<li>A range of professional development opportunities</li>
<li>Comprehensive health &amp; dental benefits</li>
<li>Paid time off, including vacation, sick days, personal leave, and 13 paid holidays</li>
<li>403(b) retirement plan with employer contributions and life insurance</li>
<li>Full-Time position (37.5 hours per week)</li>
<li>Hourly rate of $19.00</li>
</ul>

<h3>Job Description</h3>
Job Description
Job Summary:
POSITION SUMMARY:
This position administers customer service accounts of moderate scope and complexity to meet business objectives and customer expectations. This role supports customers using a variety of robotic exoskeletons and rehabilitation equipment, coordinating across internal teams to address inquiries, delivery needs, technical issues, and complaint resolution. This position maintains strong working relationships with Ekso’s internal and external customers while ensuring high-quality, timely service.
ESSENTIAL JOB FUNCTIONS:
o Acts as the point of contact with the customer on assigned accounts. Maintains successful, long-term business relationships.
o Provide all needed responses and communications in a timely manner directly to the customer or through engaging the appropriate resources.
o Manage and communicate to customers on expectations, needs, problems, and updates on product availability, special requests, and new developments.
o Research and confirm results for customer inquiries that may include expediting, support functions, billing problems, change order requests, quality engineering and compliance issues
o Performs Customer Service Administrative activities including documenting complaints and maintaining customer files in accordance with quality management requirements.
o Investigates and resolves claims or complaints by collecting information and engaging the appropriate channels. Coordinates with relevant functions on technical and/or quality issues; resolves customer complaints through completion.
o Provides technical support to customers or engages appropriate parties to resolve customer reported technical issues.
o Proposes changes in methods and/or procedures to improve efficiency and the quality of service.
o Coordinates with shipping and maintains logistical contacts to support sales, clinical, service and repair functions.
POSITION REQUIREMENTS:
o Works independent, with minimal direction, reporting to the Customer Service Manager.
o Interfaces routinely with all plant and department functions including support, quality, engineering, manufacturing, sales/marketing.
o Proficient in MS Suite and Outlook; experience with ERP, PLM, and CRM programs – Infor, Teamcenter and Salesforce a plus.
o Able to handle high volume of telephone and email communications and respond to completion customer concerns.
o Excellent verbal and interpersonal communication skills.
o Dependable with strong organizational skills and detail-oriented perspective
o Technical aptitude and the ability to understand and provide technical and sometimes complex responses in layman’s terms for customers.
o Good at troubleshooting and problem solving, and analytical in nature.
o Ability to handle pressure-filled situations in a professional and customer friendly manner.
o Ability to prioritize, multi-task and work in a task-oriented environment.
o Positive attitude, flexible and responsive to changing situations.
o Ability to work extended hours on occasion while able to keep scheduled hours.
EDUCATION:
o Bachelor’s Degree preferred or equivalent experience.
o 3-5 years’ experience as a customer service representative
o IATA dangerous goods training/experience preferred.
PHYSICAL REQUIREMENTS:
o Prolonged periods of time sitting or standing at a desk working on a computer.
o Ability to lift a minimum 25 pounds (at times or on a regular basis).
Company DescriptionOur company is widely recognized as a pioneer and market leader in the design, development, and commercialization of human exoskeletons. Our innovative robotic products help improve the lives of people every day - from individuals recovering from a stroke or brain injury to those living with a spinal cord injury or multiple sclerosis. We lead in the industry of exoskeleton for neurological rehabilitation, helping thousands of patients take hundreds of millions of steps inspiring an entirely new way of treating patients. We develop, manufacture, and sell advanced wearable robotics that provide mobility assistance at rehabilitation centers and in home to individuals living with a spinal cord injury or other mobile challenges. We look to add exceptional people to our team who are passionate about exoskeletons, robotics, and data who want to make and support products that make a difference to people in their everyday lives. Our company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 
<h3>Company Description</h3>
Our company is widely recognized as a pioneer and market leader in the design, development, and commercialization of human exoskeletons. Our innovative robotic products help improve the lives of people every day - from individuals recovering from a stroke or brain injury to those living with a spinal cord injury or multiple sclerosis.\r\nWe lead in the industry of exoskeleton for neurological rehabilitation, helping thousands of patients take hundreds of millions of steps inspiring an entirely new way of treating patients. We develop, manufacture, and sell advanced wearable robotics that provide mobility assistance at rehabilitation centers and in home to individuals living with a spinal cord injury or other mobile challenges. \r\nWe look to add exceptional people to our team who are passionate about exoskeletons, robotics, and data who want to make and support products that make a difference to people in their everyday lives.\r\nOur company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

<h3>Job Description</h3>
Job Description
Named a "Top Place to Work" by the Boston Globe for multiple years, Best Chevrolet, Inc., is a family owned dealership located in Hingham, MA that has been proudly serving the community since 1957.
As a Customer Service Specialist, your responsibilities include answering phone calls, texts, online chats, and emails from customers in the service department. In many positions, you are the first point of contact with potential customers and work at the front desk to greet walk-in customers, answer questions, and provide assistance as needed.
Benefits
<ul>
<li>Competitive pay</li>
<li>Employee Discounts</li>
<li>Hands on Training</li>
<li>Paid Time Off</li>
<li>Flexible Spending Account</li>
<li>401k&nbsp;</li>
<li>Health &amp; Dental Benefits</li>
</ul>
Responsibilities
<ul>
<li>Schedule service appointments</li>
<li>Meet with customers and determine their needs for repair and/or service of their vehicle issues</li>
<li>Monitor the progress of each vehicle throughout the day, and update customers&nbsp;</li>
<li>Process payments, invoice and other miscellaneous office duties</li>
<li>Provide basic information to callers who have general inquiries</li>
<li>Handle customer complaints with integrity and poise</li>
<li>Provide general administrative and clerical support</li>
<li>Maintain office supplies for specific location</li>
</ul>
Qualifications
<ul>
<li>Excellent communication and organizational skills</li>
<li>Experience using Microsoft Office suite</li>
<li>Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously</li>
<li>Willing to submit to a drug screen &amp; background check</li>
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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