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<h3>Job Description</h3>
Job Description
Responsible for obtaining accurate demographic and insurance data from patients admitted to the MRHC for inpatient and outpatient services. Register patient’s data into computer system accurately and in a timely manner. Verifies Insurance Eligibility and Precertification through online or phone access. Communicates with other departments throughout the hospital on any admitting issues. Verifies valid physician orders are received upon admission.
Some weekends and holidays are required for this position.

Customer Service Specialist

<h3>Job Description</h3>
Job Description
City of Roswell, Georgia 
<a href="http://www.roswellgov.com/jobs" target="_blank">www.roswellgov.com/jobs</a>
 
JOB DESCRIPTION
 
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
 
*Working hours may vary based on needs of the business* 
 
 
Department: Administration 
Pay Grade: 507 
FLSA Status: Non-Exempt
Job Code: A604
 
JOB SUMMARY
To perform internal/external customer support duties for an assigned department, division, or program, including receiving and responding to inquiries from the public, other City departments and outside agencies; to prepare routine clerical, administrative, and receptionist duties; and to perform other duties as assigned.
ESSENTIAL JOB FUNCTIONS
<ul>
<li>Serve as the primary point of contact by engaging with customers across all communication channels including walk-in, phone, email, chat.</li>
<li>Provide general information about City functions and services, and refer customers to appropriate staff when necessary while always ensuring prompt and courteous responses.</li>
<li>Utilize premade scripts for various customer service topics to ensure consistency and accuracy in responses.</li>
<li>Communicate solutions effectively, both verbally and in writing, while adhering to departmental operating policies and procedures.</li>
<li>Receive and resolve customer inquiries, calls, emails, and support tickets using an online tracking system, ensuring timely and accurate resolution.</li>
<li>Apply best practices in customer service techniques to establish rapport and build positive relationships with residents, business owners, and visitors to the City of Roswell.</li>
<li>Enter and maintain data records with accuracy, including updating, verifying, and correcting information in computer systems or logs.</li>
<li>Maintain confidentiality and security of files by adhering to guidelines for file purging/shredding and file management.</li>
<li>Collaborate efficiently with coworkers, other departments, and external agencies to ensure consistent delivery of customer service. </li>
<li>Cultivate positive working relationships with colleagues and the public by exemplifying principles of excellent customer service.</li>
<li>Support the city's economic development vision by collaborating with business owners, contractors, and other service-oriented customers as a dedicated advocate.</li>
<li>Assist in composing general correspondence/letters to customers and/or coworkers.</li>
<li>Complete billing tasks accurately, ensuring precision in financial transactions.</li>
<li>Handle customer inquiries related to establishing and disconnecting utilities, tax inquiries, and processing payments for utilities, taxes, permit applications and other city programs.</li>
<li>Maintain accuracy and completeness in all financial transactions, including balancing batches and cash drawers.</li>
<li>Manage customer accounts for assigned programs, activities, and camp/youth registrations. </li>
<li>Process various types of applications including but not limited to; permitting (land development, building, engineering, tree, photography, garage sales, electrical, plumbing, etc.) new business registration, business renewals, and handle change requests and adjustments.</li>
<li>Ensures the accuracy and thoroughness of forms and permit applications, aiding the general public in completing various paperwork through multiple channels.</li>
<li>Research and update account information, handle returned mail, and process new statements and mail to customers.</li>
<li>Process payments and scan documents for various taxes and applications, including Alcohol License, Alcohol Excise Tax, and Public Accommodations Excise Tax.</li>
<li>Operate office equipment and computer systems proficiently to complete essential functions, including word processing, spreadsheets, and database/CRM software.</li>
<li>Communicate effectively with supervisors, colleagues, other departments, and the public to coordinate work activities, exchange information, and resolve issues.</li>
<li>Receive, review, prepare, and process various forms, reports, manuals, correspondence, and documentation accurately and in a timely manner.</li>
<li>Perform ad hoc customer service-related tasks or projects as assigned, demonstrating flexibility and adaptability</li>
<li>Perform additional duties as assigned by supervisors to support departmental goals and objectives.</li>
</ul>
MINIMUM QUALIFICATIONS
Education and Experience:
Requires a High School Diploma or equivalent; College Degree preferred. Supplemented by two (2) years of experience, preferably in clerical support, customer service, or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Licenses or Certifications:
<ul>
<li>Additional certifications may be required based on assignment.</li>
</ul>
Special Requirements: 
<ul>
<li>None</li>
</ul>
Knowledge, Skills, and Abilities: 
<ul>
<li>Consistently uphold a customer-focused positive mindset and demonstrate a readiness to provide exceptional service and exceed expectations at all times.</li>
<li>Ability to multi-task and work in a fast paced environment while still prioritizing customers’ needs.</li>
<li>Uphold a positive demeanor while calmly and kindly addressing customers’ concerns and complaints.</li>
<li>Active Listening and Active Learning: Providing full attention to what other people are saying, taking the time to understand the points being made, asking questions as appropriate, and taking the time and initiative to learn new information.</li>
<li>Maintain integrity by taking responsibility and accountability for the completion of work and customer interactions.</li>
<li>Consistently demonstrate a willingness to collaborate and contribute towards enhancing the department’s effectiveness as a team member</li>
<li>Maintain consistent punctuality and regular attendance.</li>
<li>Ability to demonstrate sincere empathy, positivity and adaptability by relating to many different personality types.</li>
<li>Ability to approach situations with a proactive, solutions-oriented mindset, and willingness to create new ways to “go the extra mile”.</li>
<li>Communicate clearly and concisely both orally and in writing using complete sentences, proper spelling, punctuation, and grammar.</li>
<li>Ability to learn and utilize a variety of reference information from multiple departments throughout the city.</li>
<li>Ability to handle inquiries with customers, coworkers, and the general public patiently, tactfully and courteously.</li>
<li>Ability to perform, addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs</li>
<li>Proficient in de-escalating tactics.</li>
<li>Possess a detail oriented and meticulous mindset by demonstrating a willingness to learn new information and perfect existing skillsets.</li>
<li>Critical thinking to best assist customers in resolving any difficult situations or issues with city services.</li>
</ul>
PHYSICAL DEMANDS
The work is sedentary to light which requires the ability to exert light physical effort, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Tasks also require the ability to perceive and discriminate visual cues or signals. 
 
WORK ENVIRONMENT
Work is regularly performed without exposure to adverse environmental conditions.

The City has the right to revise this job description at any time. This description does not represent in any way a contract of employment.
The City of Roswell, Georgia commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City’s policy is to employ qualified persons without discrimination regarding race, creed, color, religion, age, sex, country of national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or status in any other group protected by federal/state/local law.

Customer Service Specialist I

<h3>Job Description</h3>
Job DescriptionSalary: $70,000 - $80,000 
CUSTOMER SERVICE SPECIALIST
East Brunswick, NJ (Hybrid)
Unichem Pharmaceuticals, USA, Inc. ("Unichem USA") is a generic pharmaceutical company wholly owned by Unichem Laboratories Limited, one of India's most respected pharmaceutical companies committed to deliver better heath through superior products. Unichem USA focused on providing cost-effective, quality products to our customers and reliable and effective customer service. Unichem's acquisition by Ipca Pharmaceuticals significantly expands our product pipeline with new vertically integrated pharmaceutical products and we take pride in growing into a Top 15 generic supplier in the United States in the past 5 years.
Were the people supporting everyday health. Are you someone who has:
<ul>
<li>A willingness to learn the business and consumer needs.</li>
<li>Creative and problem-solving thinking.</li>
<li>Strong prioritization and analytical skills.</li>
<li>Personal accountability.</li>
<li>A desire to apply yourself and have meaningful impact.</li>
</ul>
 
A career in Customer Service where we put the customer first.
Our Customer Service strives to support the customer, consumer, and our internal functions delivering timely responses and information internally and externally. Customer Service is a key component of our team and shapes our customers satisfaction with Unichem USA. Customer Service partners internally regularly with supply chain, finance, marketing, sales, regulatory affairs, and quality to ensure a high degree of satisfaction with our customers. Our Customer Service Specialist is asked to take ownership of business questions and responses pertaining to order status, availability of products, shipment tracking, regulatory inquiries, licensing requests, consumer inquiries and respond with solutions in a professional and timely manner.
 
What will your individual contribution at Unichem USA be?
<ul>
<li>Maintaining a high level of professionalism with customers while working to establish a positive rapport with every customer/stake holder.</li>
<li>Responsible for responding to customer inquiries by email, phone, and fax, as well as processing customer purchase orders, and resolving documentation or claim requests.</li>
<li>Accurately collect information required by individual programs and accurately update and maintain data the specific program details in databases and tracking software.</li>
<li>Establish relationships with cross functional partners which include marketing, sales, supply chain, distribution, regulatory affairs, and finance to address and resolve customer issues.</li>
<li>Responsible for generating and responding to requests for purchase orders, shipment tracking, advanced shipment notices, packing slips, certificates of insurance, product availability, order shortages / overages / mis-shipments and licenses.</li>
<li>Responsible for new customer set-up and maintenance in enterprise software system. </li>
<li>Answer product questions from customers or consumers according to company policy utilizing approved FAQs and discussion guides.</li>
<li>Exhibit effective communication and tele-management skills. Converse with callers in an empathetic manner and assist the callers in their ability to understand medical terminology, product availability and channels to resolve concerns.</li>
<li>Effective identification and processing of potential Adverse Events and Technical Complaints in accordance with our regulatory affairs and quality departments.</li>
<li>Demonstrate adherence to all Privacy/Security procedures related to customer and consumer confidentiality and data.</li>
<li>Adhere to all company policies and Standard Operating Procedures and work policies.</li>
<li>Produce and distribute reports to internal and external stakeholders as required.</li>
<li>Perform other duties as assigned.</li>
</ul>
Required qualifications and skills: 
<ul>
<li>Bachelors degree in business, communications, marketing or other related field with a minimum of 1-3 years of general customer service experience, preferably in pharmaceutical/healthcare industry or,</li>
<li>Associates degree with 3-5 years of customer service experience in the pharmaceutical/healthcare industry.</li>
<li>Experience working with enterprise software systems preferred (SAP &amp; IContracts).</li>
<li>Effective communicator across different mediums (oral, written, face-to-face, and remotely via available and new technology). Ability to communicate complex ideas in a succinct, persuasive, and positive manner.</li>
<li>Proficiency in a variety of computer applications to include Excel, PowerPoint, and Word. Must have working knowledge of formulas in Excel to handle and analyze a significant amount of data. </li>
<li>Ability to meet accelerated timelines and manage priorities as necessary.</li>
<li>Excellent attention for detail, record keeping and organizational skills.</li>
<li>Demonstrated ability to work well with others in a team-based environment. </li>
<li>Take ownership of customer inquiries and follow through to resolution.</li>
<li>Be forward thinking in a fast-paced environment.</li>
<li>Bilingual (Spanish) experience a plus.</li>
<li>Be coachable.</li>
</ul>
 
Physical requirements of the job include:
<ul>
<li>Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.</li>
</ul>
<ul>
<li>Sedentary work, occasionally up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.</li>
<li>Specific vision abilities required by this job include use of hands, fingers or other means to operate a computer and telephone.</li>
<li>Possess vision requirements with or without equipment related to computer work.</li>
<li>Ability to sit at a computer terminal for an extended period of time.</li>
<li>Ability to effectively work and produce expected results in a remote hybrid work schedule.</li>
</ul>
 
To recognize your dedication, energy and effort,benefits include:
<ul>
<li>A competitive salary.</li>
<li>An annual bonus linked to performance, the company and you.</li>
<li>On-the-job experience and formal and informal training and development, delivered through a mixture of coaching, mentoring and formal training programs.</li>
<li>Health and wellbeing programs to take care of your physical and mental health.</li>
<li>Generous 401k matching program and annual performance and merit evaluations.</li>
<li>Flexible work schedule and remote work based on your work schedule.</li>
</ul>
 
Our commitment to diversity, equity, and inclusion.
At Unichem USA, we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.
Were striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.
We invite you to apply <a href="mailto:atcareers@unichemusa.com" target="_blank">atcareers@unichemusa.com</a>. We are now accepting ongoing applications and will close this vacancy once we have enough applications. Every day is an opportunity, and we look forward to supporting people in their career endeavors.
 We are an equal opportunity employer. Unichem Pharmaceuticals (USA), Inc. is an Affirmative Action and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

<h3>Job Description</h3>
Job Description
Job Title: Customer Service Support
Location: North Olmsted, OH 44070
Duration: 11/7/2025- 4/1/2026
Schedule: Monday through Friday 7:00-4:00 PM (2 days in office, 3 days remote).
The Customer Service Support 2
<ul>
<li>Customer Enabling will support routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing, and fulfillment. In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.</li>
<li>Assist in identifying potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions as directed.</li>
<li>Assist in updating internal stakeholders on order status and any issues.</li>
<li>Support the generation of order related documents as outlined in established processes.</li>
<li>Support resolution for simple administrative or clerical process issues that follow already defined procedures related to order confirmation, processing and fulfillment.</li>
<li>Support simple customer orders to confirm credit, contract, pricing, stock allocation, and transportation availability alignment.</li>
<li>Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.</li>
<li>Other duties as assigned.</li>
</ul>
Minimum Qualifications:
High school diploma, secondary education level or equivalent
Two years of related work experience.
Brief Job description: Role Overview:
This position will be responsible for handling inbound customer calls, placing orders, and ensuring a high level of service and satisfaction. The ideal candidate will be a quick learner with strong communication skills and a passion for helping others.
Key Responsibilities:
• Answer incoming customer calls professionally and courteously
• Accurately enter and process customer orders
• Provide product, order, and delivery information
• Resolve customer inquiries and issues promptly
• Collaborate with internal teams including Logistics, Sales, and Supply Chain
• Maintain detailed and accurate records of customer interactions
• Support other customer service functions as needed during peak season
Must complete Background check only
Interviews will be conducted virtually via MS Teams
Company DescriptionWe believe in service that helps you solve a problem, move forward with a project, manage a difficult situation, or simply check something off your list. 
<h3>Company Description</h3>
We believe in service that helps you solve a problem, move forward with a project, manage a difficult situation, or simply check something off your list.

<h3>Job Description</h3>
Job DescriptionDescription:
AAF International offers the most comprehensive clean air solutions available across the globe. Selling under the American Air Filter® and the AAF International® brand names, AAF International has been an industry pioneer since 1921 with manufacturing operations in 22 countries and over 6000 employees globally. Our products are the industry benchmarks for quality and performance. Our applications include commercial, industrial and residential solutions from the filters used in your home to the most critical cleanroom and power generation applications.
We are a member of the Daikin Group, the world's largest air conditioning provider with $30 billion in revenue and over 75,000 employees worldwide. Founded in 1924, Daikin has grown into a diversified industrial manufacturing company offering solutions in clean, air, air conditioning, refrigeration, chemicals, oil hydraulics, defense systems and electronics.
Our culture of continuous improvement, safety and world class operations is driven by our people-centered management philosophy. This philosophy is built around mutual selection: that while AAF seeks top talent people to join and deliver on our team, we also want each team member to receive job satisfaction, growth &amp; development, and continued happiness in being a long-term member of the AAF family. This is fueled by our belief in treating our people, our supply partners, our customers and our environment with the trust and respect we each require, and our passion to give back to our community for our success.
Read more about our philosophy at: <a href="http://www.daikin.com/about/corporate/philosophy/index.html" target="_blank">http://www.daikin.com/about/corporate/philosophy/index.html</a>
AAF International is an Equal Opportunity Employer M/F/Disability/Veteran.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship, veteran status, uniform servicemember status, age, disability or any other legally recognized protected personal characteristics.
Requirements:Position Objective:Provide world-class Customer Service by exceeding customer expectations using advanced soft skill techniques, advanced product and system knowledge, and timely yet thorough problem-solving/dispute resolution. This role will serve as a cross-functional liaison working with other departments, including Sales, Accounts Receivable and Operations, to ensure customer satisfaction. Key Accountabilities:• Collaborate with customer, direct sales team, and other departments to provide information about products and services, quotes, order entry including will calls, order confirmations, invoice copies, customer complaints, and order status/maintenance. • Receives, investigates, and responds to customer inquiries while prioritizing urgent matters.• Maintain knowledge on lead times, product information, pricing, shipping schedules and otherinformation to accurately and efficiently.• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in SAP and PC software systems.• New Customer Set-up in SAP including working with the credit and collections department to process credit application.• Maintain knowledge on company products and processes.• Customer Master File Maintenance including updating contact information, sold-to, ship-to, shipping terms, pricing, and customer specific text requirements.• Assists Credit department with invoice disputes and billing error resolutions.• Provide freight estimates as required to ensure customer satisfaction; work with Operations on delivery/freight estimates as required to ensure accuracy.• Performs other duties as assigned. Position Requirements:
<ul>
<li>High school diploma or equivalent is required. Associate or Bachelor’s degree preferred;</li>
<li>5 years’ prior experience in customer service or related area, preferably in a manufacturing/Industrial environment;</li>
<li>Must be proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook);</li>
<li>Industry knowledge/experience is desired.</li>
</ul>
Must exhibit the following core competencies:
<ul>
<li>Communication skills</li>
<li>Ability to calculate figures and amounts such as discounts, commission, and percentages.</li>
<li>Ability to apply basic algebra and geometry.</li>
<li>Problem analysis and solving</li>
<li>Organizational and planning skills</li>
<li>Attention to detail</li>
<li>Creativity</li>
<li>Team player</li>
<li>Stress tolerance</li>
</ul>
Additional Requirements:
<ul>
<li>The profile needs to be a commercial extravert person willing to build relationships with both external and internal customers;</li>
<li>Ability to contact customers in a proactive way;</li>
<li>Health, safety and environmentally conscious;</li>
<li>English communication skills including face to face, telephone and written;</li>
<li>A first level of immediate customer responses;</li>
<li>Flexible approach to working, willingness to accept changing priorities;</li>
<li>To seek support from Manager when needed;</li>
<li>Telephone contact and communications skills are an asset for this job.</li>
</ul>

<h3>Job Description</h3>
Job Description
M&amp;C are seeking a Customer Service Specialist to join our team!&nbsp;You will be responsible for&nbsp;helping&nbsp;customers by providing product and service information and resolving&nbsp;technical issues. Responsibilities:
<ul>
<li>Handle customer inquiries and complaints</li>
<li>Provide&nbsp;information about the products and services</li>
<li>Troubleshoot and resolve&nbsp;product issues and concerns</li>
<li>Document and update&nbsp;customer records based on&nbsp;interactions</li>
<li>Develop and maintain a knowledge&nbsp;base of the evolving products and services</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service, sales, or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
</ul>
Company DescriptionM&amp;C Insurance prides itself on being a trusted independent insurance agency. M&amp;C has been in business serving New Jersey and Pennsylvania for 40 years. M&amp;C has 3 locations in Camden, Pennsauken, and Mt. Laurel. We are seeking a licensed insurance agent(s) to join our growing team. The right candidate for this job is social but serious, fun but focused, and has a drive to be successful. 
<h3>Company Description</h3>
M&amp;C Insurance prides itself on being a trusted independent insurance agency. M&amp;C has been in business serving New Jersey and Pennsylvania for 40 years. M&amp;C has 3 locations in Camden, Pennsauken, and Mt. Laurel. We are seeking a licensed insurance agent(s) to join our growing team. The right candidate for this job is social but serious, fun but focused, and has a drive to be successful.

<h3>Job Description</h3>
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
 
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
 
What’s the position?
Our Customer Service specialist will report to the Customer Service Supervisors and will handle a wide range of customer queries including betting, payments, verification, promotions, and general information via multiple contact channels including live chat, email, social media, and voice. Sport and betting knowledge is advantageous but not essential as our comprehensive training plan assists with your development, ensuring you reach your full potential. We have a culture of continuous development as we believe our people are the key to success. 
 
Overall duties include:
<ul>
<li>Deliver world-class customer service, while responding to player inquiries and concerns via multiple channels (calls, chat, social media, and voice)</li>
<li>Build meaningful relationships with our players through a consultative approach, understanding their current and future needs, providing first contact resolution, and providing a positive outcome for the player and HRD (Hard Rock Digital)</li>
<li>Meet and exceed quality goals, productivity targets, and regulatory requirements</li>
<li>Navigate computer systems and applications to service our players, and enable them to get the most from our online and mobile platforms</li>
<li>Follow policies and procedures while also thinking creatively and passionately in ways to which we can make every user interaction meaningful and provide the best gaming experience possible.</li>
<li>Re-prioritize and adapt to an ever-changing environment</li>
<li>Operates in a team environment providing support in all areas and being agile in your day-to-day workflow.</li>
</ul>
 
As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.
 
What are we looking for?
You will be a positive, confident, and enthusiastic Customer Service Specialist with the desire to help, guide and assist our players with their account queries. You will have a passion for delivering exceptional customer service using internal tools to assist and take ownership resulting in first time resolution. You will have strong computer literacy and numeracy skills, and a keen attention to detail with the ability to multitask. You will have a desire and willingness to learn, proactively maintaining awareness of policies and procedures while complying with Responsible Gambling and Regulatory requirements.
 
<ul>
<li>2+ years of experience in a customer-facing role multi-channel role.</li>
<li>Availability to work flexible hours.</li>
<li>Confidence to work in a hybrid environment.</li>
<li>Work From Home Requirements:</li>
<li>Must have at least 25MBPS internet connection plan / speed</li>
<li>Must have a private &amp; quiet area to work at home</li>
<li>Demonstrate personal excellence by remaining positive in difficult situations</li>
<li>Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation</li>
<li>Knowledge and understanding of sports betting, casino, and professional sports industry preferred but not required.</li>
<li>Critical, analytical, and forward thinking with problem-solving skills, and strong attention to detail.</li>
<li>Ability to learn and adapt to changing software and processes.</li>
<li>Computer skills: Microsoft Office Software including Outlook, Word, and Excel preferred.</li>
<li>Excellent interpersonal, communication, verbal, and written skills</li>
<li>Empathy, curiosity, humility, and flexibility.</li>
</ul>
 
*At Hard Rock digitals’ discretion this position may be work from home and adjusted back to “in office” at any time
 
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
<ul>
<li>Competitive pay</li>
<li>Medical, Dental, and Vision Coverage Options</li>
<li>Employee Discounts</li>
<li>Advancement opportunities</li>
<li>Start-up culture backed by a secure, globally recognized brand.</li>
<li>Opportunity to drive a best-in-class customer experience for the Hard Rock Digital community</li>
</ul>
 
Roster of Uniques
We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Specialist - Customer Service

<h3>Job Description</h3>
Job Title : Contact Center Specialist/Customer Service Specialist
Location : Temple, TX - 76508
Duration : 6+ months contract
Education : High school degree
Shift Details : Shift timings between 8 AM to 5 PM (8 hours shifts)
General Description:
· Schedules an appointment for the patient or family member with a financial counselor if appropriate.
· Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system.
·Experience in a call center, customer service and/or healthcare setting

<h3>Job Description</h3>
Job Description
Installation Support Specialist (Onsite)
Job Summary:
Join our team as an Installation Support Specialist, where you’ll play a key role in supporting divisions and customers to ensure installations are completed as contracted. You’ll be responsible for verifying documentation in our CRM for invoicing, closing out jobs, and ensuring overall customer satisfaction.
Essential Functions:
<ul>
<li>Communicate with customers and subcontractors throughout the installation process to ensure smooth completion.</li>
<li>Audit documents and system information to support the invoicing team, following established policies and procedures.</li>
<li>Follow up with customers post-installation to collect final payments and any outstanding documents needed for invoicing.</li>
<li>Handle all inbound calls, providing prompt resolution and support.</li>
<li>Collaborate with divisions to address additional service needs or gather required data and documents for job completion.</li>
<li>Close out tickets in the system, collect payment, and address any issues or damages by opening service tickets as needed.</li>
<li>Serve as the last point of contact before a job is closed out, ensuring all requirements are met.</li>
<li>Communicate effectively with customers, installers, and internal teams, including handling upset customers with professionalism and empathy.</li>
<li>Maintain attention to detail and multitask efficiently in a fast-paced environment.</li>
<li>Utilize computer skills, including Excel and CRM systems, for documentation and communication.</li>
<li>Manage email correspondence with local offices across all 50 states.</li>
<li>Adhere to company processes and procedures to ensure consistency and quality in customer interactions.</li>
<li>Perform other duties as assigned.</li>
</ul>
Work Environment &amp; Schedule:
<ul>
<li>Fully onsite, Monday–Friday</li>
<li>10:00am–6:30pm</li>
<li>May be required to work a Saturday every 5 weeks (9:30am–6:00pm)</li>
<li>Majority of communication is via email; phone and text communication with installers</li>
</ul>
Qualifications:
<ul>
<li>Strong attention to detail and ability to multitask</li>
<li>Excellent computer skills; proficiency in Excel and CRM systems (no advanced reporting required)</li>
<li>Professional communication skills via phone, email, and in-person</li>
<li>Ability to handle challenging customer interactions with patience and problem-solving skills</li>
</ul>
If you’re looking for a dynamic role where you can make a difference in the customer experience and support successful installations, apply today!
Pay and Benefits
The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cinnaminson,NJ.
Application Deadline
This position is anticipated to close on Nov 7, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job Description 
Job Title: Customer Service Specialist
???? Location: Las Vegas, NV
Department: Investor Relations
Position Type: Full-Time | Non-Exempt
???? Who We Are Welcome to Boxabl, where innovation meets purpose! ???? Based in Las Vegas, NV, our mission is to revolutionize housing by making home ownership affordable, durable, and sustainable for everyone. We design and manufacture high-quality, foldable auxiliary dwelling units (ADUs) that are changing the future of construction. We value team players who thrive in fast-paced, solution-driven environments.
Your Role: What You’ll Do As a Customer Service Specialist, you are the voice of Boxabl—the first point of contact for our customers. Your mission is to provide friendly, knowledgeable, and solution-focused service that builds loyalty and keeps our clients informed and excited about our groundbreaking products. 
✨ Key Responsibilities:
<ul>
<li>
Provide introductory and product info to new customers
</li>
<li>
 Respond to customer calls, emails, and inquiries promptly
</li>
<li>
 Ensure ongoing satisfaction by following up after purchases
</li>
<li>
 Troubleshoot product-related concerns
</li>
<li>
Handle inbound leads via text, email, or phone call
</li>
<li>
 Qualify leads to send to our internal and external sales team
</li>
<li>
 Escalate complex issues when needed
</li>
<li>
Collaborate with the customer service team on communication strategies
</li>
<li>
 Assist with other tasks as assigned
</li>
</ul>
???? What You Bring to the Table We’re looking for someone who brings energy, empathy, and focus to every customer interaction.
 Desired Skills &amp; Experience:
<ul>
<li>
 Analytical and problem-solving skills
</li>
<li>
 Excellent interpersonal and communication abilities
</li>
<li>
 Ability to multitask and manage a high volume of interactions
</li>
<li>
 Strong time management and organizational habits
</li>
<li>
Positive attitude with patience and professionalism
</li>
<li>
Team-oriented with a collaborative mindset
</li>
</ul>
???? Work Environment &amp; Physical Expectations You’ll work in a collaborative open-office setting with occasional visits to the factory floor. You should be comfortable with:
<ul>
<li>
Sitting at a desk for extended periods
</li>
<li>
 Using a laptop, desktop, scanner, printer, etc.
</li>
<li>
 Verbally communicating with customers and coworkers clearly and efficiently
</li>
</ul>
???? Ready to Apply? Join a company where your customer-first mindset will make a real difference! ???? Learn more about us: <a href="http://www.boxabl.com" target="_blank">www.boxabl.com</a> ???? Contact: +1 (702) 500-9000 ???? Address: 5345 E N Belt Rd. North Las Vegas, NV 89115

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