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<h3>Job Description</h3>
Job Description
&amp;#x1F31F; Job Title: Participant Advocate&nbsp;
📍 Location: Work from home in one of our 24 states! (AZ, CO, FL, GA, IL, IN, KS, MA, MI, MN, MO, MT, NC, ND, SD, NE, NJ, NV, NY, OH, PA, TN, TX, UT)&nbsp; 🕒 Type: Full-time&nbsp;
&amp;#x1F4B0; Hourly Rate: Starting at $17.00&nbsp;&nbsp;&nbsp;
About Us:&nbsp; We’re a people first benefit administrator that relies on a fast-growing team of creative thinkers, problem-solvers, and go-getters to bring our participant experience to the next level. Our mission? To create better lives and provide a simple and amazing benefits experience. If you love providing excellent service, innovating the way benefits are administered, and being part of a large work family, you’ll fit right in.&nbsp;
What You’ll Do:&nbsp; As our Participant Advocate, you’ll be a friendly voice our participants can rely on. You’ll work closely with our participants to navigate through educating, problem solving, and supporting. Participant Advocate’s take an active role in meeting our company defined goals, and to be successful you’ll need to be positive, empathetic, patient, and passionate about providing service excellence.&nbsp; Your role in our mission will be to guide people through their benefits experience with care and clarity.&nbsp; If you enjoy helping others and making complex things easier to understand, this role is for you.&nbsp;
Your Day-to-Day Might Include:&nbsp;
<ul>
<li>
Support customer questions through phone, email and other forms of service delivery&nbsp;
</li>
</ul>
<ul>
<li>
Complete 80-100 transactions per day with empathy and compassion&nbsp;
</li>
</ul>
<ul>
<li>
Educate participants about their IRS regulated benefits&nbsp;
</li>
</ul>
<ul>
<li>
Consistently hit key performance indicator goals while embodying Navia’s core values: Nurture, Advocate, Visualize, Innovate, Amaze&nbsp;
</li>
</ul>
<ul>
<li>
Execute a high level of service delivery in interactions both external and internal&nbsp;
</li>
</ul>
<ul>
<li>
Follow best practices for sensitive HIPAA information&nbsp;
</li>
</ul>
<ul>
<li>
Stay up to date with communication coming in through multiple channels throughout the day (email, teams chats, teams channels, meetings, in house knowledge base, CRM, etc)&nbsp;
</li>
</ul>
<ul>
<li>
Follow a strict phone schedule (schedule adherence will be measured)&nbsp;
</li>
</ul>
What We’re Looking For:&nbsp;
<ul>
<li>
1 year of customer service&nbsp;experience&nbsp;
</li>
</ul>
<ul>
<li>
Must have a great phone personality and genuinely enjoy helping people&nbsp;
</li>
</ul>
<ul>
<li>
Able to communicate IRS benefits conversationally in laymen terms&nbsp;
</li>
</ul>
<ul>
<li>
Strong oral and written communication skills&nbsp;
</li>
</ul>
<ul>
<li>
High attention to detail&nbsp;
</li>
</ul>
<ul>
<li>
Must be able to multi-task (working on administrative tasks in between phone calls)&nbsp;&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Must have excellent follow through and organizational skills&nbsp;
</li>
</ul>
<ul>
<li>
Strong time management skills&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Consistent attendance is a crucial part of this role and will be closely monitored and measured&nbsp;
</li>
</ul>
Why You’ll Love Working Here:&nbsp;
<ul>
<li>
Friendly, supportive team culture&nbsp;
</li>
</ul>
<ul>
<li>
Opportunities to grow your career, we love to promote from within!&nbsp;
</li>
</ul>
<ul>
<li>
Generous health benefits&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Company sponsored wellness benefits&nbsp;
</li>
</ul>
<ul>
<li>
&nbsp;Complimentary Life Insurance and Long-Term Disability Insurance&nbsp;
</li>
</ul>
<ul>
<li>
&nbsp;Paid time off (Holidays &amp; Floating Holidays)&nbsp;
</li>
</ul>
<ul>
<li>
Work from home&nbsp;
</li>
</ul>
Please visit our career page and apply directly: <a href="http://www.naviabenefits.com/workatnavia" target="_blank">www.naviabenefits.com/workatnavia</a>
Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, PA, SD, TN, TX, UT.
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Customer Service Representative

<h3>Job Description</h3>
Job Description
Position – Customer Service Representative
Job Location – Jefferson, WI
Starting Date – Immediate
Employment Term – Temp-to-Hire
Employment Type – Full-Time
Work Hours (Shift) – 3rd Shift (10:30pm – 7:00am)
Starting Pay – $21 per hour
Benefits – Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus
Required Education – High School Diploma/GED
Required Experience – At least 2 years of experience
Responsibilities
• Acts as dispatcher/liaison between customer trucks and warehouse for account administration, customer, and office for invoicing and credit changes
• Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records
• Assures proper invoicing of accounts by verifying computer-generated invoices
• Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors
• Schedule loads as required
• Maintain updated reports to ensure all loads are empty and closed
• Resolve refused product, over, short and damaged (OS&amp;D) orders
Qualifications
• Ability to work in a fast paced environment
• Ability to handle multiple tasks at the same time
• Flexibility and initiative
• Experience working with challenging customers
• Excellent communication skills
• Strong problem solving skills
 Please send your resume to <a href="mailto:Watertown@seekcareers.com" target="_blank">Watertown@seekcareers.com</a>. Call 920-261-1444 or apply online at <a href="http://www.seekcareers.com" target="_blank">www.seekcareers.com</a>.

Keywords: Dispatcher, CSR, Customer Service, Trucking, Truck Driving, Warehouse

About SEEK Careers/Staffing
You are a person with unique skills, experience and education.&nbsp; When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success®.&nbsp; You’ll find that the process is thorough and that your experience is personalized. 
SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.
ASK ABOUT OUR $100 SIGN-ON/REFERRAL BONUS PROGRAM!

<h3>Job Description</h3>
Job Description
Customer Service Representative (CSR) Job Description
CSR Requirements
Accept deposits and make withdrawals within established limits.
Accept and post loan payments.
Complete requests for money orders and cashier’s checks.
Accept and post stop payment orders.
Balance drawer as required with minimal outages.
Other duties include counting coin and currency, assisting with dual control of the vault, and taking care of the ATMs.
Keep work area, ATMs, and drive-thru lanes neat, organized, and clean.
Sales &amp; Service Excellence Responsibilities
Be alert, out front and ready to greet our customers with enthusiasm and friendliness at all times to ensure a great first impression.&nbsp;&nbsp;
Strive to ensure great customer experiences through our service.&nbsp; Follow CPSB Service Excellence Standards with every customer and every transaction.&nbsp; Understand that service excellence is a priority and a requirement for all CPSB employees.&nbsp;
Take inbound telephone calls, answer calls promptly, and follow through with accountability to answer customer questions, limiting unnecessary transfers.&nbsp;
Become knowledgeable with banking products and services as they relate to this position.&nbsp; Maintain knowledge of the bank’s convenient banking services.&nbsp; Be willing to share about products and services via customer communication and conversation to help Bank growth.&nbsp; Bring the need for additional training to the attention of the Deposit Operations Manager.
Support the bank in its efforts to connect with the community, improve operational efficiency, maintain profitable growth, and achieve service excellence.&nbsp; Always look for and share about opportunities for improvement.&nbsp;&nbsp;
Compliance, Operational &amp; Training Requirements
Follow and comply with CSR Policy and Procedures.
Follow procedures for correctly placing holds.&nbsp; &nbsp;&nbsp;
Participate in training and assist with any training as needed (i.e., new CRS, CSRs serving as backup New Accounts)
Complete training as assigned and required.&nbsp;
Other Requirements
Cross-train on all new account tasks to serve as backup for New Accounts as needed.
Complete all other duties as assigned.
Must be able to life up to 50 lbs.
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Experience Required for CSR Position
Minimum of 1 year CSR experience preferred.
Sales experience preferred.
Attention to detail and accuracy required.
Excellent communication skills.
Ability to handle people with tact, poise, and courtesy.
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Job Details
Hourly position at the First Pekin Savings Bank facility.&nbsp; 38-42 hours per week, Monday –Saturday.
This position is supervised by the Customer Service Manager.
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First Pekin Savings Bank, a division of Community Partners Savings Bank, is an Equal Opportunity Employer including disabled persons and veterans.
Company DescriptionWe Care About Community! Our Banking Team understands the value that local ownership brings to the community. We support community organizations, partner with projects, and remain sensitive to community needs 
<h3>Company Description</h3>
We Care About Community!\r\n\r\nOur Banking Team understands the value that local ownership brings to the community. We support community organizations, partner with projects, and remain sensitive to community needs

<h3>Job Description</h3>
Job Description
The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. Will be the primary liaison between customer and service team. To provide service support and coordinate activities in the area of service to ensure safe, timely and efficient response of customers' service needs. Where water solutions are offered, advanced knowledge will be required. There may be some light office administration responsibilities and assisting with special projects as assigned. 
 
Duties and Responsibilities:
<ul>
<li>Provide exceptional customer service through phone and personal contact.</li>
<li>Resolve or escalate customer inquiries and/or complaints as needed.</li>
<li>Process counter transactions</li>
<li>Document and update customer records based upon the interactions.</li>
<li>Process payments and maintain customer accounts.</li>
<li>Assist with light collections or handle billing inquiries as assigned. </li>
<li>Strong data entry skills and attention to detail needed. </li>
<li>Must be able to work well in a fast-paced environment. </li>
<li>Provide resolution to gas and /or water service needs of customers.</li>
<li>Determine that service requests are within the scope of work performed by Company. </li>
<li>Maintain and manage parts inventory.</li>
<li>Ensure all paperwork is complete and accurately submitted in a timely manner.</li>
<li>Take responsibility regarding all aspects of daily tasks and actions.</li>
<li>Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position.</li>
<li>Attend all safety meetings, training and/or in-services.</li>
<li>Regular attendance at the worksite is required. </li>
</ul>
 
Qualifications: Knowledge, Skills and Abilities
<ul>
<li>Ability to provide excellent customer service and build rapport with customers. </li>
<li>Exercise solid organizational and communication skills. </li>
<li>Good phone skills and computer literacy (MS Office). </li>
<li>Ability to work independently and effectively manage time.</li>
<li>Must be dependable with a stable work history.</li>
<li>Ability to follow verbal and written directions.</li>
<li>Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.</li>
<li>Effectively collaborate with leadership and employees to establish goals and standards.</li>
<li>Demonstrate a strong commitment to customer service and safety.</li>
<li>Ability to be a positive representative of the Company both internally and externally.</li>
<li>Ability to work with respect and cooperation at all times with fellow employees and customers.</li>
</ul>
 
Experience/Education:
<ul>
<li> High school diploma / GED is required.</li>
<li>Minimum of 3 years of experience in an office environment preferred.</li>
<li>Customer service or inside sales experience preferred.</li>
</ul>
 
Travel:
Local Travel only.
 
Physical Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
<ul>
<li>While performing the duties of this Job, the employee is regularly required to:
<ul>
<li>Sit for extended periods of time, stand, walk, bend, crouch, squat, and twist on occasion.</li>
<li>Perform light lifting of supplies and materials from time to time.</li>
<li>Communicate with and exchange information verbally and in writing.</li>
<li>Move about in an office environment.</li>
<li>Work using repetitive motion.</li>
</ul>
</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.</li>
<li>Work requires physical efforts associated with using the computer and phones to access information.</li>
</ul>
 
Working Environment:
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this Job, the employee is:
<ul>
<li>Regularly in an office environment.</li>
<li>Regularly interrupted to meet the needs and requests of fellow employees and/or customers.</li>
<li>Regularly required to manage a number of tasks at one time.</li>
<li>Regularly experience a busy environment that will require excellent organizational and time and stress management skills.</li>
<li>Regularly exposed to sensory demands due to excessive computer use</li>
<li>The noise level in the work environment is usually moderate.</li>
</ul>
 
This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required. 
 
Meet DCC Propane: 
DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are continuing to grow and are currently represented by a team of over 900 dedicated and passionate professionals who live and work in 29 states operating under a number of strong regional brands. The business has succeeded in maintaining a strong family-feel with an unwavering commitment to world-class safety standards and customer service with competitive compensation and benefits.
 
Why Work for Us?
Pacer Propane is part of the DCC Propane family. We strongly believe in taking care of our employees so that they can take care of our customers. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. One way we do that, both at work and at home, is by offering a best-in-class benefit plan to our employees. This includes Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays.
 
EOE Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

<h3>Job Description</h3>
Job DescriptionJob Title: Customer Experience Representative Work Model: 100% Remote (equipment provided) Position Overview The Customer Experience Representative I provides high-quality support to homeowners in a fast-paced call center environment. This position requires strong attention to detail, excellent communication skills, and the ability to handle complex financial inquiries with professionalism and empathy. Training: 7 weeks, 9:00 AM–6:00 PM EST Combination of classroom instruction, live call simulations, and supplemental training Schedule (Post-Training): Monday–Friday, 12:00 PM–9:00 PM EST Rotating Saturday shifts every 3 weeks, 8:00 AM–3:00 PM EST Weekly hours adjusted to maintain a 40-hour workweek (flex day during Saturday weeks) Responsibilities Handle inbound and outbound calls related to mortgage servicing and account inquiries Deliver exceptional customer service while explaining processes and resolving issues Accurately document all interactions and maintain data integrity Identify root causes of customer concerns and offer appropriate solutions Follow escalation procedures as needed Consistently meet individual and team performance goals Complete all required training and maintain compliance with internal policies Qualifications High School Diploma or equivalent required Strong communication, problem-solving, and analytical skills Attention to detail and accuracy in data entry and documentation Preferred Qualifications 2+ years of customer service or call center experience Basic understanding of mortgage or financial products Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1139 Company DescriptionThis company offers growth and a great group of people to work with. 
<h3>Company Description</h3>
This company offers growth and a great group of people to work with.

<h3>Job Description</h3>
Job DescriptionCompany: Heating Solutions Sales Company (HSSC)
 
Heating Solutions Sales Company (HSSC) is a complete sales and support company that represents some of North America’s leading boiler brands: US Boiler, New Yorker Boiler, Governale Radiation, Burnham Commercial Boilers, Thermal Solutions Boilers, and Bryan Steam boilers. We are currently launching world-leading technologies into the growing condensing boiler markets with a goal of delivering quality comfort to residential households and commercial buildings across North America. We are striving to dominate our markets and we have an exciting position open for a marketing expert to help us. 
We are looking for a Customer Service Representative to join our team! This position will support the sales team by providing services to customers, salespeople, and management. The ideal candidate will have previous customer service experience and solid computer skills. 
This is a full-time, non-exempt position located in Lancaster, PA. Hours are Monday-Thursday, 7:45 AM – 4:45 PM; Friday, 7:45 AM – 3:30 PM. A hybrid schedule is available after a 3-month training period in the office. This position will be working out of our Thermal Solutions location when required to be on site.
Essential duties and responsibilities include the following. Other duties may be assigned. 
<ul>
<li>Processes orders for material or merchandise received by mail, telephone, or personally from customer’s salespeople or company employee. Must be detail oriented and be able to prioritize workload and be able to multitask in a fast-paced environment</li>
<li>Responsible for handling telephone calls from customers and salespeople. Good communication skills are required</li>
<li>Obtains answers on delivery, price and availability of product</li>
<li>Assist sales regions(s) with order planning, coordinates shipments and assist in completing customer transactions</li>
<li>Develop relationships with customers and salespeople/representatives</li>
<li>Processes request for customer literature</li>
<li>Follow up on orders and customer inquiries and inform customers of unit prices and shipping dates</li>
<li>Answers inquiries regarding Return Material Authorizations and Product Performance Reports</li>
<li>Ensure accuracy of information in the computer room</li>
<li>Assist other customer support staff as required</li>
<li>Enters customer orders. Must have solid computer skills and be able to navigate multiple screens and use different software programs with ease</li>
<li>General office duties include but not limited to, filing, faxing, copying, etc.</li>
<li>Must be a team player with good time management skills and be able to multi-task in a fast paced environment</li>
</ul>
Qualifications/Requirements: 
<ul>
<li>High school diploma or general education degree (GED) required</li>
<li>2 years of experience in a manufacturing and/or customer service environment preferred</li>
<li>Experience in Microsoft Word &amp; Excel preferred</li>
</ul>
Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the employee is regularly required to sit, stand; walk, reach with hands and arms, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, &amp; crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and distance vision and ability to differentiate colors.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be 
made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The employee is occasionally exposed to high, precarious places, toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.
We offer a comprehensive benefits package including, but not limited to:
<ul>
<li>Medical, dental, and vision coverage available on your first day of employment</li>
<li>Access to Employee Assistance Program (EAP)</li>
<li>401(k) plan</li>
<li>12 paid holidays</li>
<li>Vacation time</li>
<li>75% tuition reimbursement after 6 months</li>
</ul>

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative in Phoenix, Arizona. In this long-term contract position, you will play a vital role in supporting homeowners by addressing inquiries, resolving issues, and ensuring excellent service. This is an exciting opportunity to become part of a collaborative environment where your contributions help deliver outstanding customer experiences. Responsibilities: • Provide courteous and attentive support to homeowners, ensuring their concerns and inquiries are promptly addressed. • Handle a variety of inbound customer requests related to website assistance, escrow processes, payoff procedures, and more. • Collaborate with the Originations department by referring eligible homeowners for refinancing opportunities. • Conduct outbound collection efforts on accounts with varying levels of delinquency, including those less than 30 days past due. • Escalate complex customer issues appropriately by identifying the correct internal teams and routing calls accordingly. • Consistently meet or exceed performance targets and service expectations. • Utilize internal software systems effectively and contribute suggestions for system improvements. • Maintain a positive and adaptable approach when interacting with customers of diverse personalities. • Demonstrate a commitment to teamwork and uphold company values in all interactions.• At least one year of experience in a customer-facing role, preferably in a call center environment. • Previous experience in mortgage servicing, including tasks such as property tax, insurance, collections, or customer service, is highly preferred. • A high school diploma or equivalent is required; a college degree is preferred. • Flexible availability to work varying hours, including part-time and long-term shifts. • Strong customer focus and the ability to adapt to different communication styles. • Willingness to learn and effectively use proprietary servicing software. • Background in mortgage servicing within a call center environment is highly desirable. • Experience solely in mortgage servicing or call center roles will also be considered.

<h3>Job Description</h3>
Job Description
Company Description
The District Office of Los Angeles is your local team for innovative Baldor-Reliance® and ABB motor solutions. We are known for building long-term business relationships based on trust and local expertise. Our dedication to addressing customer challenges quickly and efficiently with tailored plans has established our reputation. We prioritize customer satisfaction in all aspects of our business.

Job Summary: The Customer Service Representative will interact with customers by addressing inquiries and ensuring customer satisfaction
Responsibilities:
<ul>
<li>Answer phone calls and emails</li>
<li>Provide product information</li>
<li>Process orders</li>
<li>Provide tracking information </li>
<li>Assist with returns and exchanges</li>
<li>Ensure customers receive the right products on time</li>
<li>Research and resolve issues such as billing questions, account inquiries or disputes </li>
<li>Work closely with outside sales team and technical support to deliver the best solutions for our customers</li>
<li>Performs other related duties as assigned</li>
</ul>
Qualifications:
<ul>
<li>Strong communication skills </li>
<li>Attention to detail </li>
<li>A problem-solving mindset </li>
<li>A team-first attitude </li>
<li>Proficiency in Microsoft Office, or similar tools</li>
<li>SAP experience </li>
<li>Minimum two (2) years of sales or customer service experience</li>
<li>Minimum two (2) years college education in a related field preferred</li>
<li>Experience in the manufacturing or technology industry is a plus</li>
</ul>
Benefits: 
<ul>
<li>Competitive Salary</li>
<li>Sponsored health &amp; dental insurance (100% company-paid)</li>
<li>Sponsored life &amp; disability insurance</li>
<li>401(k) with 3% company contribution (no match required)</li>
<li>Paid Vacation</li>
<li>Career growth opportunities</li>
</ul>

<h3>Job Description</h3>
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

<h3>Job Description</h3>
Job Description
With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
As a Customer Service Representative, you are a key member of the team and frequently the first point of contact for our customers. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
<ul>
<li>Receive incoming calls in professional, timely and courteous manner</li>
<li>Perform marketing and sales functions to sell additional work and earn business</li>
<li>Complete work orders, return customer calls, and respond to customer complaints</li>
<li>Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.</li>
<li>Perform other duties as needed which may include cross-training in related positions</li>
</ul>
Job Requirements:
<ul>
<li>Minimum two years admin experience</li>
<li>Strong written and verbal communication skills &nbsp;</li>
<li>Detail-oriented with strong data entry skills</li>
<li>Positive Attitude</li>
<li>Team player who can work independently</li>
<li>General computer knowledge, including Microsoft Office</li>
<li>Typing skills a plus</li>
</ul>
Benefits:&nbsp;Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!

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