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<h3>Job Description</h3>
Job Description
Summary:
The Call Center Representative 1 is responsible for providing a First Call Resolution to Credit Union Members by providing knowledgeable, friendly, and professional service and support to all members and associates.
Essential Functions &amp; Responsibilities:
<ol>
<li>Assists members with telephone requests regarding Member Service; including but not limited to answering questions about products, services, and accounts.
<ul>
<li>Accurately maintaining confidential member account information on computer systems. Completing transactions per member request, such as transfers, stop payment, wire requests, loan payments, closing accounts. </li>
<li>Provides a superior member experience by actively listening, reviewing, and assessing the needs of the member in each interaction. </li>
<li>Identifies cross-sell opportunities by successfully presenting and placing appropriate products and/or services that meet the member’s needs.</li>
</ul>
</li>
<li>Actively guides members through troubleshooting and/or navigating the website or other services available.
<ul>
<li>Addresses and resolves member concerns (referring issues that are beyond their authority to the Call Center Manager).</li>
<li>Directs incoming calls to the appropriate employee/department.</li>
<li>Completes daily items such as Online Banking registrations or resets, adding Travel Notices, setting up and/or maintaining automatic/recurring loan payments, setting up/reviewing Bill Pay, ordering checks, entering loan applications, scanning, and filing documents properly.</li>
</ul>
</li>
<li>Assists members with loan requests.
<ul>
<li>Conducts loan interviews, gathers, and documents pertinent data necessary for underwriting. </li>
<li>Cross-sells appropriate loan related products.</li>
</ul>
</li>
</ol>
 
 Standard MCCU hours of operation: Monday-Thursday 8:00 am to 5:00 pm, Friday 8:00 am to 6:00 pm, Saturday 9:00 am to 1:00 pm.

Call Center Representative I

<h3>Job Description</h3>
Job Description
RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.
Hours: M-F 8am-5pm
Job type: Full Time/Contract
Job duties:
<ul>
<li>Interface with a CRM-based software UI to update payment status</li>
<li>Escalate issues to team leads as soon as they are realized</li>
<li>Make payments via web portal</li>
<li>Make payments via automated payment processing phone system</li>
<li>Make payments via conversation with Customer Service Reps at Carriers</li>
<li>·Keep track of workload and progress each day</li>
</ul>
Skills &amp; Abilities:
<ul>
<li>Pleasant, calm demeanor on the phones</li>
<li>Ability to speak confidently</li>
<li>Excellent command of the spoken English language</li>
</ul>
email resume naeli.arias@remx,com
Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
<h3>Company Description</h3>
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Call Center Representative

<h3>Job Description</h3>
Job Description
Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health – US News &amp; World Report.
We are excited to announce that we are looking for a Full-Time, Call Center Representative at Atlantic Coast Gastroenterology Associates in Brick, NJ.
About the Role:
As a Call Center Representative at Albany Gastroenterology Consultants, you will play a crucial role in ensuring that patients receive the highest level of service and support. Your primary responsibility will be to manage incoming calls from patients, addressing their inquiries, scheduling appointments, and providing information about our services. You will be the first point of contact for patients, making it essential to create a welcoming and informative experience. Additionally, you will assist in resolving any issues or concerns that patients may have, ensuring their needs are met promptly and effectively. Ultimately, your efforts will contribute to the overall patient satisfaction and operational efficiency of our healthcare services.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous experience in a medical office or call center environment.</li>
<li>Strong verbal and written communication skills.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience with electronic health record (EHR) systems.</li>
<li>Knowledge of medical terminology and insurance processes.</li>
<li>Bilingual abilities are a plus.</li>
</ul>
Responsibilities:
<ul>
<li>Answer incoming calls promptly and professionally, addressing patient inquiries and concerns.</li>
<li>Schedule and confirm patient appointments, ensuring accurate and timely updates to the appointment system.</li>
<li>Maintain patient records and ensure confidentiality in compliance with HIPAA regulations.</li>
<li>Coordinate with medical staff to relay important information and assist in patient follow-up as needed.</li>
<li>Provide administrative support by managing correspondence, processing insurance information, and handling billing inquiries.</li>
</ul>
Skills:
The required skills for this position include strong communication abilities, which are essential for effectively interacting with patients and medical staff. Organizational skills will be utilized daily to manage multiple tasks, such as scheduling appointments and maintaining accurate patient records. Attention to detail is critical when processing insurance information and ensuring compliance with healthcare regulations. Preferred skills, such as familiarity with EHR systems, will enhance the efficiency of administrative tasks and improve patient care coordination. Additionally, bilingual abilities can significantly enhance patient interactions, making healthcare more accessible to a diverse patient population.
We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.
Job Type: Full-Time

<h3>Job Description</h3>
Job DescriptionExciting Opportunity with PDS Tech Commercial: Call Center Representative for an HVAC Manufacturer with Customer Service Expertise! &nbsp; Location: East Syracuse, NY | Pay Rate: 19/hr (20/hr Bilingual Spanish) | Schedule: Mon-Fri (8am - 5pm) Position Overview: The Call Center Representative will be responsible for handling a wide range of customer inquiries, assisting homeowners, dealers, and distributors in a fast-paced, professional, and effective manner. The primary goal of the role is to connect homeowners with the appropriate dealers for sales, installation, or service, while also providing support for warranty information, product comparisons, and technical assistance. &nbsp; Key Responsibilities:
<ul>
<li>Customer Referrals &amp; Assistance:
<ul>
<li>Connect homeowners with local dealers for sales, installation, or service requests through warm transfers.</li>
<li>Actively manage customer inquiries to ensure they are routed to the right department using a detailed internal database system.</li>
<li>Provide accurate product information and assist with product comparisons to help homeowners make informed decisions.</li>
<li>Facilitate dealer referrals to distributors for parts, technical support, or product inquiries.</li>
</ul>
</li>
<li>Warranty and Technical Support:
<ul>
<li>Provide customers with warranty information, ensuring they are clear on terms, coverage, and processes.</li>
<li>Assist with basic troubleshooting and technical support for remote-access or Wi-Fi-capable products, such as thermostats and other smart devices.</li>
</ul>
</li>
<li>Complaint Resolution:
<ul>
<li>Triage customer complaints or issues and escalate to Tier 2 representatives when necessary for more complex resolution.</li>
<li>Ensure all complaints are addressed and documented appropriately in the system for follow-up and resolution.</li>
</ul>
</li>
<li>Switchboard &amp; Database Management:
<ul>
<li>Serve as the initial point of contact for customers and dealers, utilizing the database to refer them to the appropriate department or support team.</li>
<li>Maintain a thorough understanding of product lines, dealer networks, and internal processes to provide seamless customer experiences.</li>
</ul>
</li>
<li>Customer Service Excellence:
<ul>
<li>Provide courteous, professional, and timely responses to all customer inquiries.</li>
<li>Ensure customer satisfaction through effective problem-solving, empathy, and consistent follow-through.</li>
</ul>
</li>
</ul>
&nbsp; Requirements:
<ul>
<li>Education: High School diploma or equivalent; some college coursework preferred.</li>
<li>Experience: Previous customer service or call center experience is a plus.</li>
<li>Skills:
<ul>
<li>Microsoft Office Proficiency: Comfortable using MS Office Suite (Word, Excel, Outlook, etc.).</li>
<li>Typing Speed: 35-45 words per minute.</li>
<li>Communication Skills: Excellent verbal and written communication skills are essential, with a strong ability to articulate information clearly and concisely.</li>
<li>Problem-Solving: Ability to identify issues and provide solutions effectively, especially in high-pressure situations.</li>
<li>Customer-Centric Attitude: Strong focus on providing top-tier service and ensuring positive customer outcomes.</li>
</ul>
</li>
<li>Additional Skills (Preferred but not required):
<ul>
<li>Knowledge of HVAC systems or the heating and cooling industry.</li>
<li>Experience with remote access or smart products, such as thermostats and Wi-Fi-based devices.</li>
<li>Bilingual (English/Spanish or English/French) is a plus, particularly for Canadian customer service.</li>
</ul>
</li>
</ul>
&nbsp;&nbsp; Benefits!
<ul>
<li>Ongoing training and development to enhance your skills.</li>
<li>Opportunities for career advancement within a global leader in HVAC manufacturing.</li>
<li>A supportive team environment where your contributions are valued.</li>
</ul>
 Pay Details: 19.00 to 20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.pdstech.com/candidate-privacy" target="_blank">https://www.pdstech.com/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
 Company DescriptionSince 1977, the PDS family of companies has become among the largest and most respected staffing companies in the United States. A vital part of the PDS family, PDS Tech Commercial connects highly skilled employees with Fortune 500 clients’ needs for project support such as contingent labor, statement of work/offload engineering projects, and permanent placements. PDS Tech Commercial has staffing partnerships with leading organizations based in the United States and globally. We hire jobseekers daily for openings across skill categories, including Engineering, IT, Business Professional, Administrative, Accounting/Finance, Skilled Trades and Industrial. We offer eligible associates an ala carte benefits package, that can include direct deposit, free career counseling, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonuses, and an affordable medical coverage plan. Now part of The Adecco Group, our shared synergies combined with the investment Adecco continues to make in PDS offers significant advantages to both clients and associates alike. We share Adecco’s dedication to unlocking our Associates’ potential by unleashing the Future@Work and to the importance of human and labor rights, diversity and inclusion, environmental responsibility, and more. 
<h3>Company Description</h3>
Since 1977, the PDS family of companies has become among the largest and most respected staffing companies in the United States. A vital part of the PDS family, PDS Tech Commercial connects highly skilled employees with Fortune 500 clients’ needs for project support such as contingent labor, statement of work/offload engineering projects, and permanent placements.\r\n\r\nPDS Tech Commercial has staffing partnerships with leading organizations based in the United States and globally. We hire jobseekers daily for openings across skill categories, including Engineering, IT, Business Professional, Administrative, Accounting/Finance, Skilled Trades and Industrial.\r\n\r\nWe offer eligible associates an ala carte benefits package, that can include direct deposit, free career counseling, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonuses, and an affordable medical coverage plan.\r\n\r\nNow part of The Adecco Group, our shared synergies combined with the investment Adecco continues to make in PDS offers significant advantages to both clients and associates alike. We share Adecco’s dedication to unlocking our Associates’ potential by unleashing the Future@Work and to the importance of human and labor rights, diversity and inclusion, environmental responsibility, and more.

<h3>Job Description</h3>
Job Description
FTS Inc is seeking a call center representative to assist our client's team! Our client is located in Rockville, MD, in the non-profit industry, and is rapidly growing their teams!
FTS Inc specializes in recruiting services for Accounting, Finance &amp; Professional Services, Construction, and IT &amp; Engineering because these are industries we’re truly passionate about. We care deeply about every client and candidate, and we’re going out of our way to purposefully build an organization that has yet to be seen in this industry.
This role is a contract to hire opportunity and provides a great opportunity for people to seamlessly transition into a role! FTS Inc provides benefits for all of their contractors, starting on day one.
Job Overview
In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle incoming calls, address inquiries, and assist with various customer needs while maintaining a high level of professionalism and efficiency.
Responsibilities
<ul>
<li>Answer incoming calls promptly and professionally, ensuring a positive customer experience.</li>
<li>Provide accurate information regarding products, services, and policies to customers.</li>
<li>Assist customers with issues or inquiries, documenting interactions in our system.</li>
<li>Perform data entry tasks efficiently to maintain accurate records of customer interactions.</li>
<li>Utilize effective phone etiquette to communicate clearly and courteously with customers.</li>
<li>Collaborate with team members to resolve complex issues and improve service delivery.</li>
<li>Stay updated on company offerings and medical terminology if applicable to better assist customers in a medical office setting.</li>
</ul>
Skills
<ul>
<li>Proficient in English; bilingual or multilingual skills are a plus.</li>
<li>Strong customer service skills with the ability to empathize and connect with customers.</li>
<li>Excellent communication skills, both verbal and written.</li>
<li>Familiarity with data entry processes and computer systems for efficient record keeping.</li>
<li>Knowledge of medical office procedures or terminology is advantageous but not required.</li>
<li>Ability to remain calm under pressure while managing multiple tasks effectively.&nbsp;</li>
</ul>

<h3>Job Description</h3>
Job DescriptionCall Center Representative- Up to $60,000!&nbsp;
Closet America, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started!&nbsp;
What We Offer&nbsp;&nbsp;
<ul>
<li>
Competitive salary with performance incentives&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Comprehensive benefits including medical, dental, and vision&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Consistent schedules and professional growth opportunities&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
A respectful, forward-thinking work culture&nbsp;&nbsp;
</li>
</ul>
About the Role&nbsp;&nbsp;
In this position, you will:&nbsp;&nbsp;
<ul>
<li>
Answer incoming calls and provide excellent customer service to warm generated leads -&nbsp;NO MORE COLD CALLS!
</li>
<li>
Communicate with customers to ensure quality appointments are issued to sales representatives
</li>
<li>
Collaborate with our sales teams to cultivate opportunities for customer growth
</li>
<li>
Handle both inbound and outbound communication, expertly coordinating free in-home consultations
</li>
<li>
Represent our offerings with enthusiasm and expertise, providing top-notch service to new and existing clients
</li>
</ul>
Key Qualifications&nbsp;&nbsp;
<ul>
<li>
Prior experience in a call center role
</li>
<li>
Remodeling or service knowledge
</li>
<li>
Positivity, Flexibility,&nbsp;Determinationand a persuasive personality
</li>
<li>
High energy and willingness to learn
</li>
<li>
Excellent computer and phone skills with attention to detail
</li>
<li>
Weekend availability required
</li>
</ul>
About Closet America- Custom Closet Designers, Installers &amp; Organizers | Closet America
At Closet America, a Renuity company, we’re making home improvement faster, easier, and stress-free. Since 2009, we’ve reimagined home organization in the DC area, delivering custom-designed, hand-crafted solutions with unmatched precision. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. Recognized by industry leaders such as Angie’s List, Qualified Remodeler, and Houzz, we take pride in our meticulous craftsmanship and customer satisfaction. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.&nbsp;If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact <a href="mailto:Humanresources@renuityhome.com" target="_blank">Humanresources@renuityhome.com</a>.&nbsp;
If you have a question regarding your application, please contact <a href="mailto:TA@renuityhome.com" target="_blank">TA@renuityhome.com</a>
To access Renuity's Privacy Policy, please click here: Privacy Policy

<h3>Job Description</h3>
Job Description
Job Title: Customer Service Representative
Location: Onsite (Monday to Friday)
Hours: 9:00 AM - 6:00 PM
Compensation: Up to $18/hour
Job Summary: We are seeking a motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for supporting our delivery and installation teams while ensuring smooth operations and efficient communication. This position is ideal for someone who thrives in a fast-paced environment and enjoys helping others to provide excellent customer service.
Key Responsibilities:
<ul>
<li>Assist delivery and installation teams during their routes to ensure timely and efficient service.</li>
<li>Handle a high volume of phone calls related to home delivery, services, and installations.</li>
<li>Support showroom staff by dating delivery tickets and troubleshooting any issues.</li>
<li>Check in delivery drivers upon their return and confirm all necessary tasks are completed.</li>
<li>Produce and generate next-day delivery paperwork to ensure accurate planning and scheduling.</li>
<li>Match invoices with run sheets to verify that merchandise is properly loaded on trucks for delivery.</li>
</ul>
Qualifications:
<ul>
<li>Strong communication and organizational skills.</li>
<li>Ability to handle a high volume of phone calls and prioritize tasks effectively.</li>
<li>Attention to detail and ability to manage paperwork and documentation accurately.</li>
<li>Previous experience in logistics, customer service, or delivery support is a plus.</li>
<li>Must be reliable and capable of working onsite Monday through Friday.</li>
</ul>
If you're ready to be a key player in keeping our operations running smoothly, apply now to join our team!
Company DescriptionThe Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search. 
<h3>Company Description</h3>
The Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.

<h3>Job Description</h3>
Job DescriptionCall Center Representative Location: Elizabethtown, KYPosition Summary:
The Call Center Representative supports program operations by providing high-quality service to healthcare professionals and patients for Eli Lilly. This role is responsible for handling inbound and outbound calls related to healthcare inquiries, ensuring exceptional service delivery with professionalism, empathy, and efficiency.
Primary Responsibilities:
<ul>
<li>Handle inbound and outbound calls to support healthcare professionals (HCPs) and patients.</li>
<li>Assist with affordability support, enrollment questions, program questions, and consent processes.</li>
<li>Facilitate appropriate handoffs for on-label medical questions.</li>
<li>Capture and escalate adverse events (AE) and product complaints (PC) following established procedures.</li>
<li>Provide support for general savings card inquiries.</li>
<li>Document all interactions accurately and in accordance with program guidelines.</li>
<li>Perform additional tasks as needed to support program requirements.</li>
</ul>
Qualifications:
<ul>
<li>Required minimum education: High School Diploma or equivalent&nbsp;</li>
<li>Preferred minimum of 1 year of call center experience in the healthcare industry.</li>
<li>Strong verbal communication skills that are clear, articulate, and grammatically sound.</li>
<li>Active listening and observational skills to respond appropriately to caller needs.</li>
<li>Demonstrated patience, confidence, and sensitivity during interactions.</li>
<li>Ability to maintain a natural and friendly tone with enthusiasm to assist callers.</li>
</ul>
&nbsp;
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<h3>Job Description</h3>
Job Description
Job Title: Call Center Representative Location: Raleigh, NC Job Type: Full-Time Job Overview:
We are seeking a dedicated and customer-oriented Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support via phone, email, and chat. Your main responsibility will be to assist customers with inquiries, troubleshoot issues, and ensure an excellent experience. 
Key Responsibilities:
<ul>
<li>Answer incoming calls and respond to customer inquiries promptly and professionally.</li>
<li>Provide accurate information and assistance regarding products and services.</li>
<li>Resolve customer complaints and issues effectively and in a timely manner.</li>
<li>Process orders, modifications, and cancellations as required.</li>
<li>Document all customer interactions and maintain accurate records in our systems.</li>
<li>Follow up with customers to ensure their issues have been resolved to their satisfaction.</li>
</ul>
Qualifications &amp; Skills:
<ul>
<li>High school diploma or equivalent; higher education is a plus.</li>
<li>Proven experience in a customer service role, preferably in a call center environment.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving abilities and attention to detail.</li>
<li>Ability to multitask and handle a high volume of calls with poise.</li>
<li>Familiarity with CRM systems and call center technology.</li>
</ul>

3,674 Call Center Representative Jobs