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<h3>Job Description</h3>
Job Description&nbsp;
DW Executives, a dynamic sales and customer acquisitions firm in Charleston, SC, is looking for highly motivated individuals to join our team as Internet Sales Support Representatives. This Internet Sales Support Representative role is an exceptional entry-level opportunity for those ready to gain hands-on experience in the telecommunications industry, develop powerful technical support and sales enablement skills, and build a rewarding career by supporting the growth of essential internet services.
As an Internet Sales Support Representative, you'll be on the front lines, providing crucial assistance to both our sales team and direct customers regarding internet services. Through comprehensive, hands-on training, you'll become an expert in various internet technologies, service plans, and common connectivity solutions. Your role will involve directly addressing inquiries, clarifying technical details, troubleshooting basic issues, and ensuring a seamless experience that empowers customers to choose and enjoy reliable internet service.
Key Responsibilities of the Internet Sales Support Representative
<ul>
<li>Serve as a primary direct contact for customers and businesses for inquiries specifically related to internet services</li>
<li>Provide essential pre-sales technical support and detailed product information directly to potential customers and post sales support in clarifying internet service specifics</li>
<li>Clarify internet service details, coverage availability, compatibility requirements, and benefits to ensure customers make informed decisions</li>
<li>Actively listen to customer concerns regarding internet connectivity or service, accurately diagnose basic issues, and deliver empathetic, solution-focused resolutions</li>
<li>Qualify leads for internet sales by assessing customer needs and technical feasibility</li>
<li>Collaborate directly with the sales team to ensure a smooth customer journey from initial interest to activated internet service</li>
<li>Process documentation related to internet service sign-ups, upgrades, or downgrades, ensuring accuracy and compliance</li>
<li>Proactively identify opportunities to support sales efforts through effective problem-solving, clear information sharing, and ensuring customer confidence in internet services.</li>
</ul>
Qualifications of the Internet Sales Support Representative
<ul>
<li>Relevant experience in direct customer service, technical support, retail, or other direct customer-facing roles where problem-solving was key.&nbsp;</li>
<li>Strong verbal communication and interpersonal skills with the ability to establish rapport and articulate information clearly</li>
<li>Proven active listening abilities and an empathetic approach to accurately assess and recommend solutions for customer needs related to internet services.</li>
<li>Demonstrated ability to problem-solve effectively&nbsp;</li>
<li>Maintains professionalism, patience, and composure in high-pressure or challenging situations&nbsp;</li>
<li>Exhibits a proactive, customer-first attitude with a strong focus on driving satisfaction and supporting sales success.</li>
</ul>
 &nbsp;

Internet Sales Support Representative

<h3>Job Description</h3>
Job Description
Pillar Management, a dynamic sales and customer acquisitions firm in Virginia Beach, is looking for highly motivated individuals to join our team as Internet Sales Support Representatives. This Internet Sales Support Representative role is an exceptional entry-level opportunity for those ready to gain hands-on experience in the telecommunications industry, develop powerful technical support and sales enablement skills, and build a rewarding career by supporting the growth of essential internet services.
As an Internet Sales Support Representative, you'll be on the front lines, providing crucial assistance to both our sales team and direct customers regarding internet services. Through comprehensive, hands-on training, you'll become an expert in various internet technologies, service plans, and common connectivity solutions. Your role will involve directly addressing inquiries, clarifying technical details, troubleshooting basic issues, and ensuring a seamless experience that empowers customers to choose and enjoy reliable internet service.
Key Responsibilities of the Internet Sales Support Representative
<ul>
<li>Serve as a primary direct contact for customers and businesses for inquiries specifically related to internet services</li>
<li>Provide essential pre-sales technical support and detailed product information directly to potential customers and post sales support in clarifying internet service specifics</li>
<li>Clarify internet service details, coverage availability, compatibility requirements, and benefits to ensure customers make informed decisions</li>
<li>Actively listen to customer concerns regarding internet connectivity or service, accurately diagnose basic issues, and deliver empathetic, solution-focused resolutions</li>
<li>Qualify leads for internet sales by assessing customer needs and technical feasibility</li>
<li>Collaborate directly with the sales team to ensure a smooth customer journey from initial interest to activated internet service</li>
<li>Process documentation related to internet service sign-ups, upgrades, or downgrades, ensuring accuracy and compliance</li>
<li>Proactively identify opportunities to support sales efforts through effective problem-solving, clear information sharing, and ensuring customer confidence in internet services.</li>
</ul>
Qualifications of the Internet Sales Support Representative
<ul>
<li>Relevant experience in direct customer service, technical support, retail, or other direct customer-facing roles where problem-solving was key.&nbsp;</li>
<li>Strong verbal communication and interpersonal skills with the ability to establish rapport and articulate information clearly</li>
<li>Proven active listening abilities and an empathetic approach to accurately assess and recommend solutions for customer needs related to internet services.</li>
<li>Demonstrated ability to problem-solve effectively&nbsp;</li>
<li>Maintains professionalism, patience, and composure in high-pressure or challenging situations&nbsp;</li>
<li>Exhibits a proactive, customer-first attitude with a strong focus on driving satisfaction and supporting sales success.</li>
</ul>
 #LI-OnSite &nbsp;

<h3>Job Description</h3>
Job Description
Aspire, a dynamic sales and customer acquisitions firm in San Diego, is looking for highly motivated individuals to join our team as Internet Sales Support Representatives. This Internet Sales Support Representative role is an exceptional entry-level opportunity for those ready to gain hands-on experience in the telecommunications industry, develop powerful technical support and sales enablement skills, and build a rewarding career by supporting the growth of essential internet services.
As an Internet Sales Support Representative, you'll be on the front lines, providing crucial assistance to both our sales team and direct customers regarding internet services. Through comprehensive, hands-on training, you'll become an expert in various internet technologies, service plans, and common connectivity solutions. Your role will involve directly addressing inquiries, clarifying technical details, troubleshooting basic issues, and ensuring a seamless experience that empowers customers to choose and enjoy reliable internet service.
Key Responsibilities of the Internet Sales Support Representative
<ul>
<li>Serve as a primary direct contact for customers and businesses for inquiries specifically related to internet services</li>
<li>Provide essential pre-sales technical support and detailed product information directly to potential customers and post sales support in clarifying internet service specifics</li>
<li>Clarify internet service details, coverage availability, compatibility requirements, and benefits to ensure customers make informed decisions</li>
<li>Actively listen to customer concerns regarding internet connectivity or service, accurately diagnose basic issues, and deliver empathetic, solution-focused resolutions</li>
<li>Qualify leads for internet sales by assessing customer needs and technical feasibility</li>
<li>Collaborate directly with the sales team to ensure a smooth customer journey from initial interest to activated internet service</li>
<li>Process documentation related to internet service sign-ups, upgrades, or downgrades, ensuring accuracy and compliance</li>
<li>Proactively identify opportunities to support sales efforts through effective problem-solving, clear information sharing, and ensuring customer confidence in internet services.</li>
</ul>
Qualifications of the Internet Sales Support Representative
<ul>
<li>Relevant experience in direct customer service, technical support, retail, or other direct customer-facing roles where problem-solving was key.&nbsp;</li>
<li>Strong verbal communication and interpersonal skills with the ability to establish rapport and articulate information clearly</li>
<li>Proven active listening abilities and an empathetic approach to accurately assess and recommend solutions for customer needs related to internet services.</li>
<li>Demonstrated ability to problem-solve effectively&nbsp;</li>
<li>Maintains professionalism, patience, and composure in high-pressure or challenging situations&nbsp;</li>
<li>Exhibits a proactive, customer-first attitude with a strong focus on driving satisfaction and supporting sales success.</li>
</ul>
 &nbsp;

<h3>Job Description</h3>
Job Description
DTC Communications seeks an experienced, knowledgeable, and motivated individual to join our team as Customer Experience Support Representative to provide excellent customer service and technical support while delivering the ultimate customer experience.&nbsp;
Responsibilities of the Customer Experience Support Representative include but not limited to:
·&nbsp;&nbsp; &nbsp;Schedules and dispatches service orders to field technicians.
·&nbsp;&nbsp; Gathers relevant information, diagnoses, troubleshoots, and works with customers over a variety of communication mediums to resolve device and/or equipment and service issues.
·&nbsp;&nbsp; Performs diagnostics on voice, video, broadband and security equipment and facilities, inputs data into various network systems for subscriber services, and provisions services through various systems.
·&nbsp;&nbsp; Monitors existing trouble reports and service orders to ensure timely and efficient completion, following up with customers to ensure customer satisfaction.&nbsp;
In addition to strong motivational and communication skills, the successful candidate will operate with integrity while being trustworthy, responsive, and empathetic to our customers while being a team player.&nbsp; The successful candidate will be someone who finds joy in putting people first in all that they do. A high school diploma or equivalent plus one year of related work experience is required.&nbsp; Technical experience preferred.&nbsp; Network+ certificate required or obtained within 12 months from date of hire.
For full job description and details, please visit dtccom.net/careers.&nbsp;&nbsp;&nbsp;&nbsp;
DTC Communications, established in 1951, is a member-owned, award-winning telecommunications company providing broadband and technology solutions to improve the quality of life for our members and the regions we serve.&nbsp; The company’s product mix incorporates a broad range of residential and commercial services including voice, internet, video, business solutions, and security systems in Middle Tennessee.&nbsp;
DTC Communications offers a comprehensive benefits package and salary commensurate with qualifications and experience.
If you have a passion for achieving high customer satisfaction and operational excellence, please submit resume and cover letter&nbsp;no later than August 11, 2025.
DTC Communications is an equal opportunity provider and employer.&nbsp;

Customer Experience Support Representative

<h3>Job Description</h3>
Job Description
Product Support Sales Representative (PSSR)
Roland Machinery Company is a family-owned company established in 1958. Roland Machinery is one of the Mid-West’s leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment: expanding across 5 states and 17 locations. 
Responsibilities &amp; Duties:
<ul>
<li>Maintains relationships with clients by providing service, support, information, and guidance</li>
<li>Maintains quality service by establishing and enforcing organization standards</li>
<li>Contributes to team effort by accomplishing related results as needed</li>
<li>Requires a close working relationship with parts, sales and service managers to ensure total customer satisfaction</li>
<li>Proper coverage of territory will require extensive travel within the territory, to develop relationships with customers and provide them with a high level of product support.</li>
</ul>
Qualifications &amp; Skills:
<ul>
<li>Strong sales background and possess strong self-motivation skills</li>
<li>Outgoing and have the drive to satisfy the needs of our growing customer base</li>
<li>Heavy equipment or technical background is a plus</li>
<li>Applicants must have a valid driver's license with a clean driving record</li>
<li>Above average computer skills</li>
<li>DOT medical card required due to having a company provided vehicle that may be used to tow items from time to time.</li>
<li>Must be able to lift items up to 50lbs. without assistance.</li>
<li>Must be able to perform thorough machine inspections, which often requires climbing up, down, under and around heavy mining and construction equipment.</li>
<li>Undercarriage inspections will require a PSSR to have the ability to work at ground level and perform the inspection and take measurements.</li>
</ul>

Benefits:
<ul>
<li>Full time regular employees are offered:</li>
<li>Comprehensive PPO health plan, &amp; prescription coverage with non-tobacco discount</li>
<li>Flex spending account offered</li>
<li>Dental and vision</li>
<li>up to 4% 401K employer match, and a discretionary 2% annual profit-sharing contribution</li>
<li>Paid time off, with additional 8 paid holidays</li>
<li>Company Paid Life Insurance</li>
</ul>
Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150

Product Support Sales Representative

<h3>Job Description</h3>
Job Description
Position Summary Uniguest is seeking a customer service-focused candidate to join our pCare Services team as a Part-Time Onsite Support Representative. In this position, you will help support the maintenance of our technical solutions deployed in hospitals by providing front-line service to patients and staff. With a range of technologies from patient bedside TV to digital signage, to mobile apps and video conferencing, pCare by Uniguest creates personalized customer experiences in healthcare and hospital environments. A successful candidate will be comfortable handling computer documentation including payment records. 
Locations: 
<ul>
<li>HSS #214 (Belaire Building) 525 E. 71st Street New York, NY 10021</li>
<li>Arch Care #394 1339 York Avenue New York, NY 10021</li>
</ul>
Schedule: 
<ul>
<li>Tuesday: 1:30 pm - 5:00 pm at ArchCare &amp; 5:15 pm - 9:00 pm at HSS </li>
<li>Wednesday: 12:00 pm - 4:00 pm at ArchCare </li>
<li>Friday 4:00 - 9:00 pm at HSS </li>
<li>Saturday 9:00 am - 5:30 pm at HSS</li>
<li>Sunday 12:00 - 4:00 pm at ArchCare </li>
</ul>
 Primary Responsibilities
<ul>
<li>Provide onsite support to our customers, who include patients and hospital staff, to ensure services meet or exceed customers’ expectations</li>
<li>Collaborate with other team members to troubleshoot and resolve any issues affecting services</li>
<li>Familiarize customers with the use of our interactive system and its features</li>
<li>Replace small defective equipment as needed (tv, pillow speakers, phones)</li>
</ul>
Experience &amp; Skills
<ul>
<li>Exceptional customer service and communication skills</li>
<li>Be self-motivated and able to work independently in a fast-paced environment</li>
<li>Basic computer skills</li>
<li>Customer service experience 1 year is preferred</li>
</ul>
Required Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>Ability to work onsite at hospitals daily </li>
<li>Must be able to lift 25 lbs. and climb a 6-foot ladder</li>
<li>Must meet hospital requirements for immunizations and screenings; this includes COVID-19 vaccination</li>
</ul>
What We Offer
<ul>
<li>Competitive employee benefits package*</li>
<li>Medical, Dental and Vision Insurance Plan options.</li>
<li>Pet Insurance Plan. </li>
<li>401k Plan with Employer Match.</li>
<li>Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave.</li>
<li>Employee Assistance Program (EAP).</li>
<li>Employee Referral Bonus Program.</li>
<li>Career development and potential for advancement opportunities.</li>
<li>Performance bonuses.</li>
<li>Employee Recognition Rewards Program. </li>
</ul>
*Benefits package will depend on your position, location and other eligibility requirements.
About Uniguest Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers.
Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.

Onsite Support Representative (New York, NY)

<h3>Job Description</h3>
Job Description
Summary: The Technical Customer Service Representative, reporting directly to the Customer Service Manager, is directly responsible for providing technical support to distribution customers.
 
Essential Duties and Responsibilities:
 
• Answer Service Office phone calls 
• Prepare work-orders for warranty processing to include reports, pictures, claim stories. 
• Communicating with customers on repairs status and related business
• Prioritize, respond to and flag incoming phone calls and e-mail messages.
• Recommend, configure and quote products.
• Provide technical support to customers, territory managers, application engineers.
• Support outside sales personnel.
• Interact with suppliers, vendors, engineering, sales and service departments.
• Communicate with the manager on all issues that affect sales and profits.
• Maintain professional and technical knowledge by attending educational workshops and vendor training.
• Promote teamwork and communication within organization.
• Other duties as assigned.
 
Education/Skills/Experience
Required:
• High School diploma or equivalent.
• 2+ years of customer service experience (call center or professional office environment).
• Strong attention to detail and high standards of work quality.
• Excellent communication skills, multi-tasking and problem-solving ability.
• Excellent interpersonal skills; professional and outgoing personality.
• Strong computer knowledge: MS Office
• Strong organizational skills
 
Preferred:
• Associate’s degree.
• Previous mechanical experience
• Pump, industrial hose, or filter experience.
• Customer service experience in the industrial equipment industry.
• P21 (Prophet/Epicor), and/or equivalent ERP system usage.
• Willingness to take on new challenges and seek opportunities to improve business operations. 
 
Physical Requirements:
• To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as undue hardship is not imposed.
Anderson Process is an Equal Opportunity Employer

Technical Customer Service Representative

<h3>Job Description</h3>
Job Description
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. 
Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.
DH Pace Company, Inc., is seeking to hire an Inside Sales Representative to join our team in Charlotte, NC! The Inside Sales Representative should have strong customer service skills and will support sales through calling existing and potential commercial customers. If you have a knack for sales and numbers and are detail-oriented, please apply!
JOB RESPONSIBILITIES:
<ul>
<li>Communicate with customers to develop sales opportunities and/or solve problems; consultative sales.</li>
<li>Works directly with management and service technicians.</li>
<li>Estimates, details, and submits final proposals to customers.</li>
<li>Maintains and updates Customer Relationship Management System (CRM) daily.</li>
<li>Responsible for achieving sales objectives.</li>
<li>Performs other related duties and responsibilities as assigned by Manager.</li>
</ul>
JOB REQUIREMENTS: 
<ul>
<li>Possess an ability for technical applications and mechanical systems</li>
<li>Must be detail-oriented and good with numbers</li>
<li>Experience with blue prints/plans and specs (preferred)</li>
<li>Must have an outgoing personality and a natural affinity for taking care of customers</li>
<li>References must be able to tell us that you have an outstanding work ethic, are highly reliable, self-motivated and goal oriented with a drive to be successful</li>
<li>Must have good time management skills, be organized and have the ability to multi-task</li>
</ul>
#PaceID2
Our benefit offerings include:
<ul>
<li>Medical, dental, and vision options: Available on the 1st day of the month following your start date!</li>
<li>Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!</li>
<li>Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day</li>
<li>Floating Holidays: Up to 2 floating holidays per year</li>
<li>Competitive compensation: Including annual performance evaluations!</li>
<li>401k retirement plan: Including an employer match!</li>
<li>Company paid: Life insurance, short-term disability, &amp; long-term disability</li>
<li>and more!</li>
</ul>
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Admin Support/Inside Sales Representative

<h3>Job Description</h3>
Job Description
Summary
The Blown Film Extrusion Technical Manager is primarily responsible is to serve as the point of contact for Balcan USA’s technical and subject matter expert to the blown film extrusion department. Coordinate with technical counterparts at Balcan Innovations plants and serve as centralized technical resource for business transfers, new technology implementation, and new product introduction. Train and develop Balcan USA’s technical competencies and educate on blown film extrusion technologies to help promote Balcan’s technical expertise and market knowledge. The Extrusion Technical Manager is essential to energizing and challenging the team as we grow the business.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem from time to time.
<ul>
<li>Serve as technical expert for blown film extrusion process and products as well as new technologies</li>
<li>Assist with production management in planning of and implementing the necessary technical changes required to sustain adequate production line capacity</li>
<li>Mentor and provide guidance to extrusion team members</li>
<li>Lead successful startup and implementation of new or modified equipment</li>
<li>Initiate and conduct studies or projects for new processes, process changes, and/or improvements to improve safety, improve product quality, increase production efficiency and decrease standard cost</li>
<li>Independently design and conduct statistically valid, scientifically sound feasibilities studies and process improvement projects and prepare timely written updates and reports of these activities</li>
<li>Perform and assist with extrusion process validations</li>
<li>Evaluate and recommend equipment to implement new projects, and specify any equipment necessary for capital improvements</li>
<li>Interface with customers and suppliers on project matters, process capability studies, product quality issues, etc.</li>
<li>Support quoting activities within material selection and process development</li>
<li>Provide training to manufacturing personnel for new processes and products</li>
<li>Support trials being conducted in extrusion</li>
<li>Support the extrusion team members in preparing resin blend/recipes and product QC testing</li>
</ul>
Supervisory Responsibilities
N/A
Education and /or Experience
<ul>
<li>Bachelor’s degree in Engineering, Chemistry, Polymer Science, or other relevant degree preferred</li>
<li>5-6 years of direct blown film extrusion specialty experience required in lieu of degree, 3-5 years of experience with degree</li>
<li>5-6 years experience in related field within manufacturing setting, 3-5 years of experience with degree</li>
<li>Demonstrated ability to lead and coordinate projects and deliver results.</li>
<li>Experience supporting and troubleshooting plastic extrusion production lines</li>
<li>Experience with Film, Web Handling, and Extrusion Laminating, preferred</li>
<li>Must have understanding of plastic materials such as HDPE, LDPE, LLDPE, AND PP.</li>
<li>Experience with extrusion machine troubleshooting and repairs</li>
<li>Experience in resin handling and inventory control of plastics raw materials, additives and color master batches</li>
<li>Experience supporting a 24/7 manufacturing facility</li>
<li>Microsoft Office (Excel, Word, PowerPoint) experience required</li>
<li>Fluency in English (read &amp; write)</li>
<li>Analytical skills</li>
<li>Lean Manufacturing training and/or experience a plus.</li>
<li>Ability to accurately interpret blueprints and customer specifications.</li>
<li>Ability to establish a positive relationship with employees at all levels</li>
<li>Dynamic, quickly respond to ever changing environment</li>
</ul>
Language Skills
Ability to read and interpret documents such as safety rules, production dockets, customer orders. Ability to write routine reports and correspondence. Ability to speak effectively.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme heat and vibration. The noise level in the work environment is usually very loud.
Physical Demands
The physical demands described below are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time

Extrusion Technical Manager

<h3>Job Description</h3>
Job Description
Position Summary: The Technical Writing Specialist supports the full lifecycle of the U.S. Department of Defense contracting activities and produces clear, accurate technical documentation in support of Liberty Alliance’s programs. This role requires a solid working knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and other relevant laws, regulations, and agency-specific requirements as they apply to assigned contracting tasks. The position is responsible for independently interpreting requirements, ensuring compliance, and delivering high-quality, audit-ready documentation that meets both company and government standards. To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
POSITION REQUIREMENTS AND ESSENTIAL JOB FUNCTIONS
KEY RESPONSIBILITIES:
<ul>
<li>Prepare, review, negotiate, and administer contracts, subcontracts, and modifications in accordance with FAR/DFARS and internal policies.</li>
<li>Collaborate with program managers, legal, finance, and procurement staff to develop compliant proposals and contract deliverables.</li>
<li>Interpret and communicate contract requirements, terms, and conditions to internal stakeholders.</li>
<li>Maintain complete and accurate contract files to support audits, inspections, and internal reviews.</li>
<li>Research, write, edit, and maintain requirements, documents (SOW, PWS, SOO) and related Contract Data Requirements Lists (CDRLs), technical manuals, Standard Operating Procedures (SOPs), and assigned proposal sections.</li>
<li>Partner with subject matter experts (SMEs) to gather technical data and ensure accuracy, clarity, and compliance with government formatting and style requirements.</li>
<li>Develop acquisition documentation and other contract-related submissions to contracting officers and government representatives.</li>
<li>Ensure all documentation and contract activities meet company quality standards and government submission requirements.</li>
<li>Completes all other tasks and duties as needed to help drive Liberty Alliance’s Vision, fulfill our Mission, and abide by our organization’s values. </li>
</ul>
MINIMUM QUALIFICATIONS:
<ul>
<li>Associate’s degree in Business Administration, English, Communications, or a related field OR an equivalent combination of education, training, and directly related experience in technical writing. A Bachelor’s degree is preferred.</li>
<li>Familiarity with FAR, DFARS, and DoD procurement processes.</li>
<li>Demonstrated ability to produce high-quality technical documentation for government contracts.</li>
<li>Skilled in translating complex technical and regulatory information into clear, concise language.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to work effectively with cross-functional teams in a deadline-driven environment.</li>
<li>Flexibility and adaptability to changing priorities. </li>
</ul>
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
Must be physically able to operate various machines and equipment, including computers, office equipment, telephones, etc. Physical demands are essentially those of sedentary work. Tasks may require extended periods at a keyboard or workstation. Must be able to lift up to 20 pounds at times. To Apply: Please submit your resume and cover letter detailing your qualifications and experience. Only qualified candidates will be contacted for an interview. Equal Employment Opportunity Statement
Liberty Alliance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. Liberty Alliance is committed to providing a work environment free from discrimination and harassment and where employees are treated with respect and dignity. Company Overview Liberty Alliance is a leading defense contracting firm, specializing in delivering innovative solutions to support mission‐critical operations for the U.S. Government and military. Our core services include Technology, Mission Support/ Training, Aviation, and International Operations. We pride ourselves on our commitment to excellence, integrity, and teamwork.
 What We Offer
<ul>
<li>Competitive salary and performance‐based incentives.</li>
<li>Comprehensive benefits package, including health, dental, vision, 401(k), and paid time off.</li>
<li>Opportunities for professional development and career growth.</li>
<li>Collaborative and mission‐focused work environment. </li>
</ul>

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