<h3>Job Description</h3>
Job Description
Overview

About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
 
Responsibilities
Under the supervision of the Shift Manager Beverage, the incumbent will primarily assist as the resort’s key F&amp;B report during the evening and late night hours of operation. Primarily responsible to ensure consistency of service during our evening shift through the implementation of policy and procedure, training and certification, recognition and discipline of all evening food and beverage staff members. 
Essential Job Functions:
<ul>
<li>Must adhere to Seminole Tribe's Policies and Procedures. </li>
<li>Food and Beverage MOD on the evening shift acting as key liaison between the division and the casino and hotel operations.</li>
<li>Responsible for the proper planning and operation of all VIP Room II functions.</li>
<li>Gathers/tracks vital guest relevant feedback on food and beverage offerings used to substantiate suggested changes and enhancements regarding both product and services offered.</li>
<li>Spearheads the continued emphasis on productivity through the audit of weekly schedules and the establishment of a realistic zero based staffing guide.</li>
<li>Implements and monitors food and beverage control system, making revisions when necessary. </li>
<li>Assists in the responsibility of organizing and operating food and beverage outlets in accordance with approved standards, budgetary limitations, policies and procedures. </li>
<li>Assists in the development and implementation of the Food and Beverage department yearly budgets, capitol FF&amp;E's and capitol projects. </li>
<li>Directs and oversees the day-to-day activities of all food and beverage outlets. </li>
<li>Knowledge of Seminole Hard Rock Hotel &amp; Casino's policies, procedures and operations. </li>
<li>Promotes positive public/employee relations at all times. </li>
<li>Maintains a clean, safe, hazard-free work environment within area of responsibility. </li>
<li>Performs all other related and compatible duties as assigned. </li>
</ul>
 
Qualifications
<ul>
<li>High School diploma, GED, or equivalent required.</li>
<li>Associates or Bachelor’s Degree in related discipline preferred.</li>
<li>Minimum of 1 year of food or beverage management experience required, or an equivalent combination of education and experience.</li>
<li>Proficient knowledge of Microsoft Office, Excel, and Word is required.</li>
<li>Experience in high-volume beverage operations preferred.</li>
<li>Experience in casino and/or hotel environment preferred.</li>
<li>Team-oriented and must enjoy working with and assisting people.</li>
<li>Able to exercise judgment on an independent basis.</li>
<li>Must be articulate and possess a professional appearance and demeanor.</li>
<li>Punctuality and meeting of deadlines is critical.</li>
</ul>
Work Environment:
<ul>
<li>The department operates 24 hours a day, 7 days a week; management expectation is that you must be able to work any shift.</li>
<li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li>
<li>Prolonged periods of standing/walking. </li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. </li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. </li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
</ul>

Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: 
<ul>
<li>Credit Check</li>
<li>Criminal Background Check </li>
<li>Drug Screen </li>
</ul>
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Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

BEVERAGE - ASST MANAGER - FT

BEVERAGE - ASSISTANT MANAGER - FT

<h3>Job Description</h3>
Job Description
Reports to: 
EVS Manager
 
Supervises:
EVS Supervisor
 
Job Summary: 
Responsible for assisting the EVS Manager and directing cleaning functions of building and grounds. This position ensures cleanliness and a healthy work environment by managing the activities, routines, necessary tools/materials, programs and training of EVS staff.
 
Essential Functions:
<ul>
<li>Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.</li>
<li>Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.</li>
<li>Supervise day-to-day activities; provide training, planning, assigning and directing work; interviewing and hiring; appraise performance, reward, and discipline team members; correct and approve time cards, schedule time off, post shift bids; address complaints and resolve problems.</li>
<li>Maintain adequate staffing levels to meet business demands.</li>
<li>Assist Department Manager with writing and implementing operating plans and budgets for EVS and capital improvements.</li>
<li>Assist EVS Manager with budgeting process and position control.</li>
<li>Manage preventative EVS and work order processes.</li>
<li>Assist Department Manager with compliance of all safety standards and codes.</li>
<li>Assist with development and implementation of emergency procedures.</li>
<li>Assist with development and implementation of purchasing and inventory procedures for EVS.</li>
<li>Resolve problems or grievances (team member/guests) within the EVS department.</li>
<li>Identify training opportunities and resolve work load conflicts.</li>
<li>Maintain and promote open communication with related vendors and contractors including initializing purchases with follow up.</li>
<li>Forward recommendations to EVS Manager to improve system performances and efficient operations.</li>
<li>Immediately respond to emergency situations.</li>
<li>Report faulty or damaged equipment immediately to the EVS Manager.</li>
<li>Report injuries and incidents immediately to the EVS Manager.</li>
<li>Demonstrate and promote KLECH core values and MAD skills.</li>
<li>Manage and maintain security of confidential information entrusted to position.</li>
<li>Attend and satisfactorily complete all required training as assigned.</li>
<li>Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.</li>
<li>The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
Minimum Requirements to Qualifications: 
<ul>
<li>Must have High School diploma or GED.</li>
<li>Must have an Associate's Degree or have three (3) years' of supervisory experience.</li>
<li>Must be able to efficiently navigate various computer applications or programs.</li>
<li>Intermediate to advanced level of knowledge in Microsoft Word and Excel.</li>
<li>Cleaning experience, preferred.</li>
<li>Strong communication skills in English both written and oral. Spanish or other language skills a plus.</li>
</ul>
 
Other Criteria:
Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.
 
Skills and Abilities: 
<ul>
<li>Ability to work independently with minimal supervision.</li>
<li>Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors and all staff.</li>
<li>Ability to work under pressure in a fast paced, stressful environment.</li>
<li>Ability to meet multiple deadlines and multi-task.</li>
<li>Ability to have strong critical thinking, analytical and guest service skills.</li>
<li>Must possess a positive attitude with strong organizational and leadership qualities.</li>
<li>Ability to add, subtract, multiply and divide in all units of measure.</li>
<li>Ability to define problems, collect data, establish facts and draw conclusions.</li>
<li>Ability to understand complex instructions and material.</li>
<li>Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels.</li>
<li>Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm.</li>
<li>Ability to maintain confidentiality.</li>
<li>Ability to follow and comply with established Casino guest service programs.</li>
</ul>
 
Physical Demands:
<ul>
<li>While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, climb and bend for extended periods; reach with hands and arms; talk and listen on a regular basis.</li>
<li>The team member must be able to concentrate for prolonged periods.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.</li>
<li>The team member must be able to communicate effectively in person or using telecommunications equipment.</li>
<li>The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator.</li>
<li>Occasionally lift and/or move up to 50 lbs.</li>
</ul>
 
Work Environment: 
<ul>
<li>Casino floor, outside premises and normal office setting.</li>
<li>Frequent walking and standing in a smoke filled environment and frequent contact with the general public.</li>
<li>Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.</li>
<li>May be exposed to inclement weather and extreme weather conditions.</li>
<li>Extended hours and irregular shifts may be required including nights, weekends and holidays.</li>
<li>Must be able to perform under pressure and work long hours under stressful conditions.</li>
<li>May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.</li>
<li>May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.</li>
<li>Travel may be required to perform one or more essential functions of this position.</li>
</ul>
 
Conditions of Employment:
<ul>
<li>Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.</li>
<li>Must be able to provide authorization to work in the United States.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have access to reliable transportation to commute to and from work.</li>
<li>Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.</li>
</ul>

EVS, Assistant Manager

<h3>Job Description</h3>
Job Description
Role Responsibilities: 
<ul>
<li>Responsible for monitoring the day-to-day team member/guest interactions of the Beverage Department.</li>
<li>Areas including all public beverage outlets, all service bars and all casino cocktail service.</li>
<li>Ensures that excellent service is provided to guests in a prompt, friendly and courteous manner.</li>
<li>Consciously strives to build relationships with our guests in an effort to improve the overall guest experience.</li>
<li>Ensures consistent, high-quality service standards are maintained in the Beverage Department.</li>
<li>Builds relationships with our guests.</li>
<li>Resolves customer complaints regarding beverage service and takes action to resolve complaints.</li>
<li>Performs other duties as requested by the Beverage Manager.</li>
<li>Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.</li>
</ul>
Knowledge, Skills, &amp; Abilities:
<ul>
<li>Must be able to work independently.</li>
<li>Must be able to sit, stand or walk for long periods of time (4 hours).</li>
<li>Must be able to respond calmly and make rational decisions when handling employee conflicts.</li>
<li>Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.</li>
<li>Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.</li>
<li>Respond to visual and aural cues.</li>
<li>Must have the manual dexterity to operate a computer and other necessary office equipment.</li>
<li>Must be able to tolerate areas containing dust, loud noises and bright lights.</li>
<li>Must be able to work varied shifts, weekends and holidays as needed.</li>
<li>Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.</li>
<li>Ability to speak distinctly and persuasively.</li>
<li>Must be able to read, write, speak, and understand English </li>
</ul>
Education &amp; Experience Requirements:
<ul>
<li>High School Diploma or GED required.</li>
<li>Work requires 6 months previous beverage server experience.</li>
<li>Work requires effective communication in English, both verbal and written form in a professional manner.</li>
<li>Must present a neat and professional appearance.</li>
<li>Work requires interactions with customers, public and co-workers.</li>
<li>Work requires teamwork with other staff members.</li>
<li>Must be 21 years of age. </li>
</ul>
License Requirements:
<ul>
<li>None</li>
</ul>

Beverage Server

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
The Director of Security is responsible for managing the Security Shift Managers and the day-to-day operations of the Security Department to ensure the safety and security of patrons and employees, as well as the safeguarding of all Belterra Casino Resort property. They are also responsible for ensuring that casino operations are conducted in accordance with State Gaming Regulations, and that casino patrons are not engaged in illegal activities.
The Directory of Security:
<ul>
<li>Delivers superior internal and external guest service. Resolves guest complaints and ensures that the highest level of guest service is rendered at all times.</li>
<li>Responsible for hiring, training, motivating, evaluating, and supervising the management staff on all shifts to ensure they receive adequate guidance and resources to accomplish established objectives.</li>
<li>Understands department objectives, standards, guidelines, and budget to achieve effective supervision of department.</li>
<li>Communicates effectively and timely with all other members of Security Leadership.</li>
<li>Establishes and maintains training and development procedures to ensure extraordinary guest service standards are achieved.</li>
<li>Ensures that all company and departmental procedures are followed; assists various local, state and federal authorities in various activities and investigations to ensure that procedures and laws are observed.</li>
<li>Maintains current information on local criminal activity, etc., to ensure the protection of company assets, guests and team members; develops and maintains communications with law enforcement agencies and security personnel of other gaming facilities.</li>
<li>Maintains a respectful and transparent relationships with the Indiana Gaming Commission.</li>
<li>Provides support to departmental management in the event of sensitive and/or dangerous situations involving terminations, thefts, team member or guest issues, etc.</li>
<li>Responsible for ensuring training is conducted on various topics such as: CPR/AED, First-Aid, Bomb Search &amp; Recognition, Underage Awareness &amp; Prevention, Emergency Action Planning, Report Writing, investigation of accidents, etc.</li>
<li>Establishes, implements, and monitors emergency procedures to ensure prompt and safe handling of emergencies including but not limited to fire, flood, evacuation, man-overboard, severe weather, active shooter, bomb threat, etc.&nbsp; May act as the On-Scene Leader for any life safety emergency on the vessel to ensure safety of casino guests, employees and property.&nbsp; Responsible for scheduling, coordination, and execution of emergency response plan training/practice sessions and submission of such plan to the IGC on an annual basis in accordance with the rules outlined at 68 IAC 8-2.</li>
<li>Maintains a high level of awareness as to criminal and civil laws as it pertains to Belterra Resort and conducts investigations where required.</li>
<li>Coordinates security investigation efforts with outside law enforcement agencies to ensure proper handling of criminal violations of patrons or employees; may occasionally appear in court in criminal or civil proceedings.</li>
<li>Works with various departments to design and conduct highly sensitive investigations to facilitate fact-finding probe into potentially illegal or inappropriate activities.</li>
<li>Prepare complete and accurate reports to ensure that management is kept abreast of security related incidents.</li>
<li>Responsible for transportation standards and the maintenance of department vehicles.</li>
<li>Performs related duties and responsibilities as assigned by the VP/General Manager.</li>
</ul>
Qualifications 
<ul>
<li>Five years or more of Security management experience, or related experience in Law Enforcement / Military / Hospitality</li>
<li>Associates degree or higher, preferred</li>
<li>CPR and Blood Borne Pathogens Certification, preferred.</li>
<li>Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.</li>
<li>Must successfully pass background check.</li>
<li>Must successfully pass an alcohol and drug screening.</li>
<li>Must possess good driving record.</li>
<li>Thorough understanding of civil and criminal laws.</li>
<li>Basic knowledge of county and state ordinances.</li>
<li>Knowledge of gaming regulations.</li>
<li>Knowledge and understanding of electronic, video, and alarm functions.</li>
<li>Equipment and machines used, but not limited to, are Hand radios, monitors, fire extinguishers, resuscitation equipment, recording devices including video, VCRs, fireworks system and fire command room, two-way radio, multi-switcher intercom panel, telephone, fax machine, Key Control System and P.C. computer.</li>
<li>This position spends a majority of on-duty time standing and/or walking in public areas of the property, including but not limited to, the gaming floor, hotel, restaurants, meeting spaces, parking lots, and grounds.</li>
<li>Must be able to effectively and efficiently transverse stairs, uneven surfaces, varied flooring surfaces and ground coverings while patrolling, responding to calls for service or emergency situations.&nbsp;</li>
<li>Ability to compose, review and comprehend, clear, concise and accurate reports.</li>
<li>Ability to design and deliver effective training programs related to safety and security topics.</li>
<li>Must be able to identify and quickly respond to potential problems, altercations and conflicts and defend self and others in combative situations.</li>
<li>Must be able to lift, push and pull up to 50 lbs, move money boxes, carts and drop equipment as necessary.</li>
<li>Must be able to assist sick or injured guests and/or employees.</li>
<li>Ability to communicate courteously, effectively, and professionally with guests, outside contacts and all levels of employees.</li>
<li>Must be able to use tools and equipment, including but not limited to, keys, flashlights, radios, computers and other tools specific to the position.</li>
<li>Must be flexible to work varying shifts and time schedules</li>
<li>Ability to perform duties under varying conditions, including but not limited to, exposure to varying levels of smoke, crowds, noise, and changing weather conditions.</li>
</ul>
This knowledge and these abilities are typically acquired through a Bachelor’s Degree in Criminal Justice, Business, or closely related field, five years of management level Security experience in a hotel casino environment or other closely related field, or through an acceptable combination of education and experience.
 Additional Information 
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

DIRECTOR OF SECURITY

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
The Food Server, under general supervision, obtains guest food and beverage orders. Responsible areas may include Banquets, 19 Steak &amp; Seafood, Stadium Sports Bar &amp; Grill, Out of Bounds, and any food venue created for the purpose of guest service.
The Food Server:
<ul>
<li>Ensures accurate and timely service of all orders by working with kitchen personnel.</li>
<li>Always exhibit a friendly and approachable demeanor.&nbsp; Be polite and courteous when speaking with guests and team members.&nbsp;</li>
<li>Responsible for learning and being familiar with all of Boyd Gaming, Inc.’s room outlets, server functions, and for being able to answer general questions regarding the property.</li>
<li>Anticipate the guest’s needs and respond appropriately with a sense of urgency and professionalism.</li>
<li>Maintain knowledge of menu offerings to answer guest questions and provide suggestions. This&nbsp;includes but not limited to knowledge of food items; preparation methods and wine knowledge.</li>
<li>Anticipate and provide for guests’ needs throughout entire function; ensure guest satisfaction; respond quickly and efficiently to guest complaints.</li>
<li>Accurately account for and collect payment for all drink and food orders through POS system in a timely manner.</li>
<li>Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts and brewing coffee. Performimg Tableside cooking, salad or Entrée presentations, Open and pour wine tableside. Garnish and decorate dishes in preparation for serving.</li>
<li>Serve food and beverages to guests, and prepare or serve specialty dishes at tables as required.&nbsp;</li>
<li>Check with guests to ensure they are enjoying their meals and take action to correct any problems, immediately notifying the manager on duty.</li>
<li>Responsible for all tables in assigned section, in their entirety.</li>
<li>Stock service areas with supplies such as coffee, food, tableware, and linens. Fill salt, pepper, sugar, etc.</li>
<li>Assist with overall dining service and ensure dining and serving areas are set up and maintained according to standard, including removal of all dirty dishes in FOH operations.</li>
<li>Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant.</li>
<li>Participate in liquor glassware removal, ensuring compliance with all Indiana Gaming Commission regulations.</li>
<li>Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests.</li>
<li>Observe and adhere to Health Department regulations and EcoSure standards regarding food handling, storage, and cleanliness of work environment.</li>
<li>Consistent attendance at company/restaurant training programs as they are scheduled.</li>
<li>Complete opening, closing and other side duties as assigned by the supervisors.</li>
<li>Maintain a well-groomed, neat and clean appearance.</li>
<li>Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.</li>
<li>Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.</li>
<li>Perform all duties as assigned by management.</li>
</ul>
Qualifications 
<ul>
<li>Demonstrated ability to communicate in English.&nbsp;</li>
<li>Demonstrated ability to work in a high volume restaurant.</li>
<li>Must be at least 19 years of age.&nbsp;</li>
</ul>
These skills and abilities are typically acquired through at least 1-year experience directly related to the accountabilities specified
 Additional Information 
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

FOOD SERVER-STADIUM (PART TIME)

<h3>Job Description</h3>
Job Description
Overview
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.
HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit <a href="http://www.hardrock.com" target="_blank">www.hardrock.com</a> or shop.hardrock.com.
 
Responsibilities
The main responsibility of the Expo, is to make sure the orders are being cooked in a timely fashion, so that all orders for a table are ready at the same time and make sure that once the food is cooked, servers run food to the table while it's warm and ready. The Expo is also responsible for communication between the service and kitchen staff while ensuring the quality, accuracy, and timeliness of all orders.
<ul>
<li>Receive and order products.</li>
<li>Make prep recipes and menu products to spec.</li>
<li>Properly labeling, dating, covering and refrigerating prepped items for the line.</li>
<li>Perform opening, closing &amp; side duties: set up, stock, and break down all kitchen equipment and prep, line, expo stations.</li>
<li>Maintain a clean and organized kitchen, line, expo, dish room and back dock.</li>
<li>Clean dishes and operate a dishwasher.</li>
<li>Practice safety and sanitation standards.</li>
<li>Have a sense of urgency.</li>
<li>Recycle products.</li>
<li>Read items printed on order tickets or automated Kitchen Display System.</li>
<li>Assemble orders: double checking product quality and specs.</li>
<li>Have vast product knowledge.</li>
<li>Knowledge in handling all re-cook, special prep, long ticket, large party/voucher group procedures.</li>
<li>Communicate professionally with co-workers and Front-of-the-House staff.</li>
<li>Act as a liaison between the Heart-of-the-House and Front-of-the-House staff.</li>
</ul>
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
<ul>
<li>Performing duties which require bending &amp; reaching</li>
<li>Lifting &amp; transporting up to 100-pound containers, dish racks, and trashcans</li>
<li>Standing or moving, for up to 8+ hours</li>
<li>Ability to turn or twist body parts in a circular motion.</li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li>
<li>Maintaining a well-groomed appearance (“having a plan”)</li>
<li>Following all uniform guidelines</li>
<li>Practicing all general safety &amp; sanitation standards</li>
<li>Recycling products, where possible</li>
<li>Remaining calm in a hectic, fast-paced atmosphere</li>
<li>Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency</li>
<li>Displaying a positive and outwardly friendly attitude toward guests and co-workers</li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li>
</ul>
SKILLS
<ul>
<li>Strong leadership and interpersonal skills – that can be factually verified by peers and prior supervisors</li>
<li>Can illustrate consultative skills and ability to work cross-functionally.</li>
<li>Exhibits excellent verbal and written communication skills</li>
<li>Demonstrates strong problem solving skills through ability to diagnose and develop recommended solutions.</li>
<li>Possesses the potential and aspiration to serve as a Hard Rock General Manager.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. </li>
<li>Ability to sit for extended periods of time. </li>
<li>Ability to make repeating movements of the arms, hands, and wrists. </li>
<li>Ability to express or exchange ideas verbally and perceive sound by ear. </li>
<li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li>
<li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</li>
<li>Ability to turn or twist body parts in a circular motion.</li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. </li>
</ul>

EXPO

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
The Lead Barista is responsible for the work activities of the Baristas on their assigned shifts. They are also responsible for accomplishing duties required of Barista to ensure efficient operation of the Nosh concession area.
The Lead Barista:
<ul>
<li>Promotes a safe working environment.</li>
<li>Monitors and supervises NOSH Barista job performances, customer service, sales levels, employee work relationships, and persists in keeping the assigned work areas in an orderly and clean manner.</li>
<li>Evaluates, trains, and develops subordinate personnel.&nbsp;</li>
<li>Is responsible for assigning work to subordinates and ensuring that it is completed in a timely manner.&nbsp; May grant overtime and early outs and is also responsible for disciplining subordinate employees with the assistance of F&amp;B Assistant Manager.&nbsp; Will assist with recommendations on evaluations of subordinate employees, in reference to wage increases and promotions.</li>
<li>Prepares foods that are to be grilled, fried, broiled, baked, microwaved or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef.</li>
<li>Keeps workstation neat and clean.</li>
<li>Assists coworkers to ensure efficient operation of the kitchen.</li>
<li>Maintains a general awareness of Belterra events and features so as to be able to answer guests’ questions.</li>
<li>Reviews and assists in Virtual Roster scheduling</li>
<li>Assists in completing and compiling a consistent, accurate inventory.</li>
<li>Completes ordering weekly.</li>
<li>Maintains accurate and overall menu knowledge to assist in upselling and team member training.</li>
<li>Promotes an energetic work environment by engaging team members in pre-shift and developmental one on ones.</li>
<li>Maintains all board of health regulations and EcoSure standards, to promote a sanitary work environment.</li>
<li>Ensures periodic quality checks for all products and service, i.e., greeting times.</li>
<li>Oversees and ensures all stations are properly stocked and set up.</li>
<li>Oversees and ensures all equipment and working conditions are well maintained.</li>
<li>Will accomplish such other job duties that may be assigned by F&amp;B leadership.</li>
</ul>
Qualifications 
<ul>
<li>Ability to communicate effectively with customers, as well as all levels of employees.</li>
<li>Ability to observe and direct actions of subordinates and to inspect and maintain areas for which responsible.&nbsp;</li>
<li>Must be able to distinguish between different denominations of currency and make change.</li>
<li>Must be able to review and comprehend all necessary documentation.</li>
<li>Ability to effectively and efficiently move around food service area.</li>
<li>Ability to carry food orders, stock supplies and bus tables.</li>
<li>Must be flexible to work varying shifts and time schedules as needed.</li>
<li>This position operates in a working environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon customer volume.</li>
<li>Machines and equipment used, but not limited to, include cash register, coffee machine, espresso machine, coffee grinder, grill, fryer, waffle iron, panini maker, and Turbo Chef.</li>
<li>At times subjected to hazards such as wet floors and hot grease.</li>
<li>Demonstrated knowledge of specialty coffee/snack bar operations, basic food preparation, and line work experience.</li>
<li>Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.</li>
<li>Must be at least 18 years of age.&nbsp;</li>
</ul>
The skills are typically acquired through on-the-job experience in specialty coffee, snack bar or similar food facility.&nbsp; Supervisory experience a plus.
 Additional Information 
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

LEAD BARISTA-NOSH

<h3>Job Description</h3>
Job Description
Overview
SEMINOLE CASINO HOTEL IMMOKALEE
Hiring smiling faces and happy personalities! Only a 30-minute drive from Daniels &amp; SR 82, a 25-minute drive from LaBelle, or a 40-minute drive from I-75 and Immokalee Rd. At Seminole Immokalee Casino and Hotel, we have 3 restaurants, 4 bars, 24/7 hours, no last call, the party never stops!
*All employees eat free on shift in our dining room!
*Weekly pay, bonus eligibility, and the best benefit package in SWFL!
*Advancement and training opportunities galore, where 1 out of every 12 employees are promoted each year!
Seminole Hard Rock has been selected by Deloitte Private and The Wall Street Journal as a 2025 U.S. Best Managed Company Gold Standard Winner. The program honors and recognizes outstanding private companies around the globe and the achievements of their management teams on an annual basis.
In 2021, Seminole Hard Rock became the first privately-owned gaming company to earn the designation of a U.S. Best Managed Company. Gold Standard winners are reserved for those who have won the distinction for four or more consecutive years.
We believe in making “More in Paradise” for our guests that travel to us from all over the world. Come see why our team members stay for 7 years on average, experience our family environment, and positive and fun work culture! “Feel the Vibe” is one of our core values; does your current job offer all this and more?! With casinos and hotels in over 70 countries, this is your foot in the door to the Seminole Hard Rock family of companies, transfer anywhere in the world, Get In and Get Moving!
OUR COMMITMENT TO SERVICE:
We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
 
Responsibilities
Responsibilities
This position is responsible for assisting in the management of restaurant outlet staff, according to established standards. This includes achieving maximum customer service and satisfaction, while achieving financial goals.
Essential duties include, but are not limited to:
<ul>
<li>Communicates with management and support staff on daily needs, requirements and expectations. </li>
<li>May assist in scheduling, planning, timing and supervision of details for the restaurant outlet, as well as coordinating dining room functions and monitoring costs.</li>
<li>Ensures accurate record keeping, prepares reviews, and analyzes reports.</li>
<li>Handles guest issues and promotes positive public/employee relations at all times.</li>
<li>Maintains a clean, safe, hazard-free work environment within area of responsibility.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications
<ul>
<li>Associate/Bachelor's degree preferred with two (2) to four (4) years of restaurant supervisory experience required or a combination of education and/or work experience.</li>
<li>Casino experience is preferred.</li>
<li>Able to work a varied work schedule to include nights, weekends, and holidays.</li>
<li>Must be computer literate.</li>
<li>Knowledge of Excel, Power Point and Word required.</li>
<li>Ability to read and understand all Seminole Tribe of Florida policies and procedures.</li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
<li>Must be able to complete standard Seminole Tribe of Florida forms and reports.</li>
<li>Must be able to interface effectively with other management staff to deliver a positive guest service experience.</li>
<li>Must be able to demonstrate and deliver a high level of service to our internal and external guests.</li>
<li>Must be able to analyze Food and Beverage data.</li>
<li>Have excellent written and verbal communication skills.</li>
<li>Be flexible and adaptable to change.</li>
<li>Be team-oriented and enjoy working with and assisting people.</li>
<li>Able to exercise judgment on an independent basis.</li>
<li>Be articulate and possess a professional appearance and demeanor.</li>
<li>Possess punctuality and meet deadlines.</li>
</ul>
 
 
Qualifications
WORK ENVIRONMENT
<ul>
<li>While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift.</li>
<li>Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side.</li>
<li>Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens.</li>
<li>Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs.</li>
<li>Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.</li>
<li>Will regularly be exposed to tobacco and other second hand smoke.</li>
<li>May occasionally use de-escalation techniques to resolve customer conflict.</li>
<li>Will be required to assist in customer evacuation in case of emergency.</li>
</ul>
CLOSING
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen</li>
</ul>
DISCLAIMER
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

ASST MANAGER - EE-TO-LEET-KE

<h3>Job Description</h3>
Job Description
SUMMARY
The Food &amp; Beverage Manager ensures smooth daily operation of F&amp;B service within the casino and restaurants. This position oversees and ensures excellent guest service from the entire team. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Develops Food and Beverage programs which improve guest service, revenue, and net profits. Participates in setting marketing policies and goals designed to attract and maintain loyal guests.</li>
<li>Coaches and guides department Leadership and Team Members to meet department goals and maintain a high level of guest service and internal service standards. Motivates Team Members for continuous improvement.</li>
<li>Effectively schedules to meet business demands and manage labor costs.</li>
<li>Interviews, selects, and trains new Food and Beverage Team Members.</li>
<li>Maintains a high level of confidentiality and professionalism. </li>
<li>Sets standards to ensure a high level of maintenance and cleanliness standards within all F&amp;B areas.</li>
<li>Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Resolves Guest complaints in a timely and positive manner.</li>
<li>Creates Standard Operating Procedures and ensures adherence to these standards for daily F&amp;B functions.</li>
<li>Ensures all Team Members are trained on job expectations and performance standards.</li>
<li>Maintains accurate and timely performance management documentation including both corrective and positive feedback for all members of the F&amp;B team. Ensures department Supervisors are trained, coached and accountable for providing timely written and verbal feedback to team. Ensures timely administration of Team Member evaluations.</li>
<li>Manages food costs. Works with vendors and F&amp;B team to ensure planning and placing of supply orders is completed efficiently and effectively. Works with procurement staff to ensure the best cost and value while still meeting department needs.</li>
<li>Orders products and supplies according to business demands. Maintains inventory and sets par levels as necessary.</li>
<li>Responsible for the accuracy and thoroughness of departmental records and reports.</li>
<li>Steps in as a working Manager whenever staffing levels or business demands require.</li>
<li>Must be able to work the required work schedule, which may include nights, weekends, and holidays. Works physically onsite to manage business and interact personally with Team Members, vendors, and guests.</li>
<li>Ensures all safety standards are met, and possible safety hazards are quickly resolved.</li>
<li>Must be able to obtain and maintain appropriate gaming license. </li>
<li>Must be able to obtain and maintain responsible service of alcohol and food handler certification through Prairie Flower training courses. </li>
</ul>
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES
<ul>
<li>Minimum of 5 years of front and back of house Food and Beverage experience. Casino industry experience helpful but not required.</li>
<li>Bachelor’s degree in Hotel/Restaurant management, Culinary or related area preferred.</li>
<li>Excellent Guest Service and interpersonal skills required.</li>
<li>Must be able to read, write, speak and understand English. Bilingual skills a plus.</li>
<li>Excellent written and oral communication skills required. Ability to interact and communicate in both group and individual settings. Must be able to collaborate with all levels of the organization on projects and daily needs.</li>
<li>Must be able to effectively use Microsoft Office Suite and POS systems. </li>
<li>Strong organization and analytical skills required. </li>
<li>Ability to read, analyze, and act upon complex documents and reports necessary.</li>
<li>Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference.</li>
<li>Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.</li>
<li>Must be able to work safely and efficiently within a fast-paced environment.</li>
<li>Must be able to maintain an appropriate Gaming License.</li>
<li>Must have and maintain a valid driver's license with a safe driving record.</li>
</ul>
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS
<ul>
<li>While performing the duties of this job, the employee is regularly required to talk or hear. </li>
<li>Regularly required to stand, walk, and sit. Using hands grasp, handle, or feel objects, tools or controls.</li>
<li>Regularly required to lift up to 40 pounds. Must be able to push or pull carts loaded up to 50 pounds.</li>
<li>Occasionally required to reach with hands and arms, climb, balance, stoop, kneel, and crouch.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.</li>
<li>The noise level in the work environment is usually moderate, increasing to loud when on the casino floor.</li>
<li>Must be able to operate in stressful situations. </li>
</ul>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. 
The above description is intended to describe the general nature and level of the role. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of the team member assigned to the position. Prairie Flower Casino reserves the right to make changes to the above job description, as necessary. 
The Ponca Tribe of Nebraska exercises Indian preference in hiring to Ponca Tribal members and members of federally recognized tribes.

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