<h3>Job Description</h3>
Job DescriptionDescription:
TPI is seeking a Software Delivery Manager to support our mobile app development teams in delivering high-quality software products using Agile and Sprint methodologies. This position will facilitate team collaboration and software project tracking while ensuring adherence to Agile principles, and assist in Sprint cycles to drive efficient project delivery. Your understanding of technical details and communication skills will help bridge our development and customer success teams, allowing us to efficiently produce innovative and maintainable mobile applications and supporting services.
 
Essential Functions:
<ul>
<li>Ensure adherence to Agile principles and values</li>
<li>Verify teams are working on prioritized tasks and user stories</li>
<li>Track and report on progress and identified blockers</li>
<li>Host daily stand-ups</li>
<li>Encourage team discussion, collaboration, and problem-solving across all technical areas</li>
<li>Remove impediments and obstacles hindering team progress</li>
<li>Provide technical expertise and guidance to Client Success team</li>
<li>Help teams adopt and align with best practices and coding standards</li>
<li>Communicate team progress, risks, and dependencies to stakeholders</li>
<li>Collaborate with PM’s to assist in managed expectations and ensure alignment with project goals</li>
<li>Track and analyze team metrics (e.g., velocity, lead time, cycle time)</li>
<li>Provide insights to inform process improvements</li>
<li>Create and prioritize cards (issues, tasks, user stories) in JIRA</li>
<li>Ensure cards have clear descriptions, estimates, and due dates</li>
<li>Monitor board columns, workflows and time logs</li>
<li>Analyze board data to identify trends and areas for improvement</li>
<li>Provide resource requirements for new apps and features to help ensure accurate timelines in project planning</li>
</ul>
Requirements:
<ul>
<li>2+ years of experience in software development or a similar role providing first-hand experience with general web and mobile technologies</li>
<li>Strong understanding of Agile principles, values, and methodologies (Scrum, Kanban, etc.)</li>
<li>Experience with Sprint practices and resource management</li>
<li>Excellent communication, facilitation, and interpersonal skills</li>
<li>Ability to work collaboratively with cross-functional teams</li>
<li>Experience with JIRA</li>
<li>Technical background in mobile app development (iOS, Android, or cross-platform)</li>
</ul>
Preferred Education and Experience:
<ul>
<li>Certification in Agile methodologies (e.g., CSM, SAFe)</li>
<li>Experience with mobile app development tools and technologies (Flutter experience a plus)</li>
<li>Knowledge of DevOps practices and tools</li>
<li>The ability to publish mobile apps to the Google Play and Apple App stores</li>
<li>Casino Gaming industry experience</li>
</ul>
What We Offer
<ul>
<li>Competitive salary and performance bonuses</li>
<li>Comprehensive health, dental, and vision benefits</li>
<li>401(k)</li>
<li>Flexible working hours and remote work options</li>
</ul>
Physical Demands: Must be able to sit for extended periods of time. Some standing and walking are required. Continuous vision required for detailed work. Frequent hand/wrist/finger movement for computer tasks.
 
Position Type/Expected Hours of Work: This is a full-time position. Typical hours are Monday through Friday, 8:00 a.m. to 4:00 p.m., but the schedule varies and requires flexibility to work as needed in the evenings and weekends. Typically, 40 hours per week.
 
TPI is a family-owned and operated company based in Des Moines, IA, with over 50 years of experience in direct marketing. Specializing in the casino industry, our mission is to connect casinos with their players through a variety of marketing channels. While we are best known for our expertise in direct mail, our offerings have expanded to include variable data programming &amp; automation, app development, digital services, and player portal solutions. As a leader in casino marketing, we work with over 300 casinos each month, helping them reach more than 10 million people nationwide. Join our team and be part of our continued success, with competitive salaries, benefits, and opportunities for personal and professional growth.

Software Delivery Manager

<h3>Job Description</h3>
Job Description
Overview
Under the supervision of the Manager of Stewarding, the incumbent in this position is responsible for smooth and efficient cleaning operations in our back-of-house kitchens and top-quality guest service.
#IndeedCincy
 
Responsibilities
<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li>
<li>Prepares work schedules and assigns projects as necessary to ensure cleaning standards and guest service standards are met. </li>
<li>Performs supervisory duties such as coaching, corrective counseling, motivation of staff, providing assistance in hiring, establishing training programs and conducting training as necessary and conducting team member evaluations.</li>
<li>Conducts detailed public area inspections to ensure adherence to quality and production standards and to identify problems.</li>
<li>Recommends adjustments to departmental procedures to more effectively service the guest.</li>
<li>Resolves problem situations to ensure total guest satisfaction.</li>
<li>Prepares daily reports and promotes effective communication both internally and with other departments.</li>
<li>Conducts detailed property inspections to ensure adherence to departmental policies and to identify problems.</li>
<li>Resolve guest problems/requests to ensure total customer satisfaction. </li>
<li>Attend and participate in meetings, completing follow-up as assigned. </li>
<li>Perform work regularly and predictably.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
Qualifications
This knowledge and these abilities are typically acquired through a High School Diploma or equivalent and 2 to 3 years of housekeeping, custodial, or janitorial supervisory experience. An Associate’s Degree preferred.

ASSISTANT MANAGER - STEWARD

<h3>Job Description</h3>
Job Description
Overview
Under the direction of the Director of Entertainment, the incumbent is responsible for assisting and providing support in planning and implementing of Hard Rock Entertainment events and Hard Rock Convention audio visual initiatives. The incumbent will be responsible to communicate with convention clients and provide timely quote and billing information for clients requiring audio visual equipment and labor. The incumbent in this position will be responsible for scheduling labor, managing the setup and installation of equipment, the operation of equipment for rehearsals and during events and managing of strike and replacement of equipment following event. This position will also be responsible for maintaining and troubleshooting all areas within the casino and their separate audio-visual systems. This incumbent will need the ability to manage multiple projects simultaneously from inception to completion. The incumbent will perform all duties as necessary for a safe and efficient events in accordance with corporate policy and Gaming / Lottery Commission Regulations.
#IndeedCincy
 
Responsibilities
Essential Job Functions: • Core responsibility is to provide professional quality support of all audio &amp; visual systems with an emphasis on client and guest satisfaction. • Working with Entertainment and the Convention departments in the design, implementation, maintenance, and monitoring of all critical projects • Serving as a central point for cross-team collaboration during initial Convention communications • Provides audio visual support for meetings, conference, and different property wide events.
<ul>
<li> Consults with Convention clients on event details and ensures client satisfaction. • Works with management to develop plans, forecasts and budgets in regard to audio-visual needs. • Oversee the design, planning, procurement, operation, maintenance, and support of properties audio-visual equipment. • Maintain current knowledge in fields related to the assignment, such as audio-visual technologies, live production, audio production, video production, web development, and related computer technologies • Maintain and regularly update equipment and inventory trackers, financial reports, and team member hours and upcoming schedules. </li>
</ul>
 
Qualifications
Lead a team with compassion while maintaining accountability. • Maintains and develops strong vendor relationships. • Effectively and proactively communicates with departments and vendors. • Responsible spend within the guidelines of leadership and the approved budget. • Trains team members for their continued growth and development. • Ensure that the departments, and all team members, understand the importance of service and strive to better the property score

AV CONVENTION MANAGER

<h3>Job Description</h3>
Job Description
Overview
Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow.
Our Commitment to Service: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
 
Responsibilities
The Marketing Promotions Manager is responsible for planning and implementing all of the property’s promotions, special events and activations. They work closely with the Vice President of Marketing to create a promotional calendar that maximizes revenue and profit. They also lead a team to ensure flawless execution of all events on and off property.
Duties and Responsibilities:
<ul>
<li>Plan, produce and maintain an on-going schedule of promotions.</li>
<li>Develop theme, format and budget specifications for specific promotions.</li>
<li>Develop proformas for new promotions, analyze the results of past promotions and events and make recommendations for the feasibility of repeating or modifying those promotions.</li>
<li>Maintain inventory of promotional items pre/post events, and ensure team members are accountable for any variances.</li>
<li>Act as master of ceremonies as needed.</li>
<li>Oversee expenditures to ensure budget requirements are met.</li>
<li>Coordinate all décor requirements for promotions.</li>
<li>Communicate all events information to operating departments to ensure timely coordination of all promotions.</li>
<li>Determine staffing needs and work schedules necessary to implement promotions.</li>
<li>Works with the Advertising Manager to ensure public awareness of events.</li>
<li>Develops contacts at area attractions to keep abreast of events in the market.</li>
<li>Maintains awareness of changes in the marketplace that may impact the nature of promotions planned at the Seminole Classic Casino.</li>
<li>Establishes an effective working relationship with all operating departments.</li>
<li>Must present a well-groomed appearance.</li>
<li>Must be organized and detail oriented.</li>
<li>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Supervisory Responsibilities:
Direct reports and dotted line TMs working with promotions teams on various events
 
Qualifications
Qualifications:
<ul>
<li>To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</li>
<li>Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li>
<li>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.</li>
<li>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
<li>Must be able and willing to work a flexible schedule, to include evenings, weekends and holidays.</li>
</ul>
Education and/or Experience:
<ul>
<li>Three to five years experience in casino promotions and/or special events and a college degree in Marketing, Public Relations or related field preferred, or an equivalent combination of education and experience.</li>
</ul>
Knowledge, Skills and Abilities (KSA’s):
<ul>
<li>Must possess excellent communication, organization and multi-tasking skills.</li>
<li>Effective time management skills, along with the ability to forecast time management needs of others is required.</li>
</ul>
Language Skills:
<ul>
<li>Ability to read and understand all Seminole Tribe of Florida policies and procedures.</li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
<li>Must be able to complete standard Seminole Tribe of Florida forms and reports.</li>
</ul>
Mathematical Skills:
<ul>
<li>Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.</li>
<li>Must be able to analyze Marketing and Promotions data.</li>
</ul>
Reasoning Ability:
<ul>
<li>Must be able to function and manage in non-standard situations where independent judgment is required and limited guidelines exist.</li>
</ul>
Computer Skills:
<ul>
<li>Must be computer literate.</li>
<li>Proficient knowledge of Microsoft Office, Excel and Word is required.</li>
<li>Experience is Casino Management Systems like CMP preferred.</li>
</ul>
Physical Demands:
The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position.
<ul>
<li>Must be able to continuously maneuver around the office and property, often standing for long hours.</li>
<li>Must be able to respond to visual and aural cues.</li>
<li>Must have the manual dexterity to operate a computer and other office equipment.</li>
<li>Must be able to push, pull and lift up to 30 lbs and able to bend, reach and stoop on a limited basis.</li>
</ul>
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the duties and responsibilities of this position.
Duties and responsibilities are typically performed in the following two areas:
<ul>
<li>Professional office environment</li>
<li>Casino Floor with constant exposure to general public</li>
</ul>
Synopsis:
The Marketing Promotions Manager is responsible for planning and implementing all of the property’s promotions. Three to five years experience in casino promotions and/or special events and a college degree in Marketing or Public Relations preferred, or an equivalent combination of education and experience. Must be able to continuously maneuver around the office and property, often standing for long hours. Must be able to respond to visual and aural cues. Must have the manual dexterity to operate a computer and other office equipment. Must be able to push, pull and lift up to 30 lbs and able to bend, reach and stoop on a limited basis.
Indian Preference Policy:
In accordance with the Civil Rights Act of 1964, Title VII, Part III, Section 703, Exemption of Native Americans and Tribal Ordinance C-109-80 which mandates that preference be given to Indians when hiring, promotions, training and all other aspects of employment. First preference in hiring, training, promoting and all other aspects of employment will be afforded to members of the Seminole Tribe of Florida who meet the minimum job requirements.

PROMOTIONS MANAGER

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
<ul>
<li>Provide security, safety, and protection for guests, employees, and property and company assets.</li>
<li>Participate in personnel-related matters including but not limited to: training, coaching, counseling, and evaluating.</li>
<li>Supervise, perform and respond to normal or emergency duties requiring moderate to strenuous physical exertion.</li>
<li>Assist security officers with assigned duties when necessary.</li>
<li>Ensure personnel follow and equally and fairly enforce approved procedures and policy.</li>
<li>Respond to all major crimes, incidents, unusual occurrences, in addition to the assigned security officer.</li>
<li>Other duties as assigned by management.</li>
</ul>
Qualifications 
<ul>
<li>Must be at least 21 years of age.</li>
<li>Must meet requirements of a Security Officer.</li>
<li>Must be able to stand and walk for the duration of a normal shift.</li>
<li>Other physical requirements include but are not limited to: lifting, reaching, kneeling, bending, and episodes of moderate to strenuous physical exertion.</li>
<li>Minimum of six (6) months of casino security (or similar field) experience in a supervisory capacity.</li>
<li>Must be able to obtain/maintain any necessary certifications and/or licenses.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

SHIFT MANAGER SECURITY

<h3>Job Description</h3>
Job Description
The Sales Manager, under the direction of the VP of Marketing and Sales, reviews the sales strategy that will obtain maximum occupancy levels and highest average rate room rate. The position is responsible for all convention group business related to the market segments which they are assigned, with prospecting, solicitation and oversight of each group. The position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, striving to always exceed their expectations. 
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
<ul>
<li>Solicits new business, responds and creates proposals.</li>
<li>Negotiates contracts, hotel rates, Audio Visual services, and additional services.</li>
<li>Routes and delegates functions from the meeting planner to the proper department, i.e. Audio Video Changes, Rooming Lists, Food Changes, Hotel Changes, etc.</li>
<li>Travel to trade shows and represent Kewadin and its products and services.</li>
<li>Attends and participates in pre and post-convention meetings, review accounts, and communicates to appropriate departments when accounts are ready for billing.</li>
<li>Collects payment for events.</li>
<li>Enters bookings into property management systems.</li>
<li>Prepares, writes, and maintains quarterly sales reports.</li>
<li>Verifies billing prior to settlement. </li>
</ul>
ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
<ul>
<li>Sets up and works slot tournaments.</li>
<li>All other job-related duties as assigned. </li>
</ul>
CONTACTS:
Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, executives, customers and outside vendors/service providers. 
PHYSICAL REQUIREMENTS:
Position light with primarily sitting/lifting of maximum of 20 pounds. Physical factors include constant sitting, use of hearing, near/midrange/far vision, depth perception, color vision, typing; frequent standing, walking, use of field of vision; occasional carrying/lifting/pushing/pulling, stooping, kneeling, reaching, bending, manual handling and travel. Working conditions include occasional exposure to noise. Potential hazards include constant computer use. 
REQUIREMENTS:
Education: High School diploma or equivalent required. Bachelor's Degree in Business, Hospitality or Sales related fields preferred.
Experience: Minimum of 1 year of sales experience required with 3 years preferred.
Certification/License: Will be required to have a criminal background investigation done under the rules of the National Indian Gaming Commission. 
Knowledge, Skills and Abilities: Must have working knowledge and be able to use word processing and spreadsheet and database software. Knowledge of Hotel, Sales, and Catering software preferred. Knowledge of convention business is preferred. Knowledge of Hospitality business preferred Must have excellent communication skills and be able to communicate clearly in person, in writing, and by telephone and email. Must have excellent public relation/customer service skills and be able to exhibit friendly and positive attitude and establish and maintain effective communication with co-workers, supervisors and guests. Must possess good leadership skills. Must be able to work under pressure and handle difficult situations. Must be able to travel to trade shows, conventions and other Kewadin Casino locations. Excellent analytical, problem solving, and decision-making skills required. Native American preferred.
 Job Posted by ApplicantPro

Sales Manager

<h3>Job Description</h3>
Job DescriptionSummary
Our client is a large Commercial General Contractor seeking a Public Works Project Manager to join their Operations team in Las Vegas, NV. The Project Manager will be responsible for the overall direction, coordination, execution, and completion of assigned projects in conformance with the standards and values of the company.
Duties &amp; Responsibilities
<ul>
<li>Manage, plan, and direct all activities related to the project. Provide direction and support to the project team.</li>
<li>Develop CPM schedule. Ensure that all project goals are executed according to the design documents and as per the construction schedule.</li>
<li>Manage the project budgets including any MHC self-performed work.</li>
<li>De-scope all subcontractors and author thorough and complete subcontract agreements.</li>
<li>Communicates regularly with subcontractors to ensure prompt performance.</li>
<li>Responsible for the development and submission of Owner billings.</li>
<li>Ensure timely and accurate submission and execution of all owner change orders and schedule updates. </li>
<li>Must have knowledge of commonly used field concepts, practices, and procedures including MHC self-performed work.</li>
<li>Negotiate and communicate with Owners and Public entities. </li>
<li>Implement and enforce MHC policies and procedures to perform the functions of the job.</li>
<li>Implementation and management of quality assurance procedures.</li>
<li>Participate in project procurement efforts (i.e. Business Development, Marketing, Preconstruction, Estimating)</li>
</ul>
Qualifications &amp; Requirements
<ul>
<li>Must have minimum of three years’ experience in this position with a Commercial General Contractor</li>
<li>Prior experience as a Project Engineer, Assistant Project Manager, or Project Manager on Clark County School District, UNLV, or similar Public Agency projects</li>
<li>Experience in Procore, Timberline, Microsoft Office Programs, and P-6 scheduling (or similar) software is desired.</li>
<li>Desired project experience includes, but is not limited to: Office, Education, Retail, Federal/Municipal, Hospitality/Casino, Sports/Recreation, Parking Structures, or Tenant Improvement/Renovations</li>
<li>Willing to learn MHC procedures and be a member of the overall MHC team.</li>
<li>Willing to work as a team member to assist the team in critical deadlines and tasks. </li>
<li>Dedicated and cares about the work they are doing.</li>
<li>Self-starter, well organized and reliable.</li>
<li>Required to visit the project site weekly during construction activities and more or less frequently depending on the project and its size and complexity.</li>
</ul>
Benefits
<ul>
<li>Medical Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life Insurance</li>
<li>401(k) with company match</li>
<li>Parental Leave</li>
<li>Paid Time Off (PTO)</li>
<li>Paid Holidays</li>
<li>Long-term and Short-term Disability Insurance</li>
<li>Supplemental Insurance</li>
</ul>

Construction Project Manager (CCSD/Public Works)

<h3>Job Description</h3>
Job DescriptionSenior Project Manager Senior Project Manager Position Overview We are seeking an experienced Senior Project Manager to lead large-scale construction projects in the commercial and hospitality sectors, including casinos. The ideal candidate will be responsible for overseeing project execution from inception to completion, ensuring that projects are delivered on time, within budget, and to the highest quality standards. Key Responsibilities
<ul>
<li>Lead and manage multiple construction projects simultaneously, ensuring adherence to timelines, budgets, and quality standards.</li>
<li>Collaborate with architects, engineers, and contractors to develop project plans and specifications.</li>
<li>Conduct regular site visits to monitor progress and resolve any issues that arise during construction.</li>
<li>Prepare and present project updates to stakeholders, ensuring clear communication of project status and any risks or challenges.</li>
<li>Implement best practices in project management to enhance efficiency and effectiveness across all projects.</li>
<li>Manage project budgets, including forecasting, tracking expenses, and ensuring financial accountability.</li>
</ul>
Qualifications
<ul>
<li>Bachelor's degree in Construction Management, Civil Engineering, or a related field.</li>
<li>Minimum of 7 years of experience in project management within the construction industry, with a focus on commercial and hospitality projects.</li>
<li>Proven track record of successfully managing large-scale construction projects, particularly in the casino sector.</li>
<li>Strong understanding of project management methodologies and tools, with relevant certifications preferred (e.g., PMP, Agile).</li>
<li>Excellent leadership, communication, and interpersonal skills to effectively manage teams and stakeholder relationships.</li>
</ul>
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 06/25/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. &nbsp;CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Senior Project Manager

<h3>Job Description</h3>
Job Description
Overview
Under the direction of the Director of Database Marketing, the Database Manager is responsible for the development, implementation and analyses of all database marketing campaigns.
 
Responsibilities
<ul>
<li>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.</li>
<li>Develops strategic use of existing information processes and evaluates potential uses of new processes.</li>
<li>Supervises training of key personnel on Player’s Club systems.</li>
<li>Coordinates system testing with IT.</li>
<li>Maintains policies, procedures and standards relating to database management and monitors transaction activity.</li>
<li>Consults with and advises users of the various existing data collection sources available and uses to support business objectives.</li>
<li>Performs ad hoc analysis and extracts for various operating departments.</li>
<li>Responsible for the overall integrity of customer data and information.</li>
<li>Oversees the development and production of monthly direct mail programs, including list generation, proforma's, creation of offers, creative, production, implementation and post campaign analyses.</li>
<li>Maintains up-to-date knowledge of all computer systems and applications that comprise the Player’s Club system.</li>
<li>Provides operating reports and program analysis.</li>
<li>Handles guest inquiries related to promotional offers.</li>
<li>Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.</li>
<li>Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</li>
<li>Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate.</li>
<li>Other duties as assigned.</li>
<li>Must be able and willing to work flexible hours to include evenings, weekends and holidays.</li>
<li>Must be detail-oriented.</li>
<li>Must possess excellent time management skills.</li>
</ul>
 
Qualifications
<ul>
<li>Bachelors’ degree in Marketing required and at least three (3) years casino database experience required, or the equivalent combination of education and experience.</li>
<li>Expert knowledge of Microsoft Office, Excel, and Word is required.</li>
<li>Proven ability to write database extract queries using SQL or a similar tool and work with mail merge and address cleansing products.</li>
<li>Proficient skill and prior experience with a Customer Management System required. (CMP, ACSC, etc).</li>
</ul>
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