<h3>Job Description</h3>
Job DescriptionSenior Project Manager Senior Project Manager Position Overview We are seeking an experienced Senior Project Manager to lead large-scale construction projects in the commercial and hospitality sectors, including casinos. The ideal candidate will be responsible for overseeing project execution from inception to completion, ensuring that projects are delivered on time, within budget, and to the highest quality standards. Key Responsibilities
<ul>
<li>Lead and manage multiple construction projects simultaneously, ensuring adherence to timelines, budgets, and quality standards.</li>
<li>Collaborate with architects, engineers, and contractors to develop project plans and specifications.</li>
<li>Conduct regular site visits to monitor progress and resolve any issues that arise during construction.</li>
<li>Prepare and present project updates to stakeholders, ensuring clear communication of project status and any risks or challenges.</li>
<li>Implement best practices in project management to enhance efficiency and effectiveness across all projects.</li>
<li>Manage project budgets, including forecasting, tracking expenses, and ensuring financial accountability.</li>
</ul>
Qualifications
<ul>
<li>Bachelor's degree in Construction Management, Civil Engineering, or a related field.</li>
<li>Minimum of 7 years of experience in project management within the construction industry, with a focus on commercial and hospitality projects.</li>
<li>Proven track record of successfully managing large-scale construction projects, particularly in the casino sector.</li>
<li>Strong understanding of project management methodologies and tools, with relevant certifications preferred (e.g., PMP, Agile).</li>
<li>Excellent leadership, communication, and interpersonal skills to effectively manage teams and stakeholder relationships.</li>
</ul>
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 06/25/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. &nbsp;CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Senior Project Manager

<h3>Job Description</h3>
Job Description
Overview
COMPANY PROFILE: In addition to its two Seminole Hard Rock Hotels &amp; Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world’s largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE: Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel &amp; Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel &amp; Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

SHIFT MANAGER - SECURITY

<h3>Job Description</h3>
Job Description
Guest Relations Manager
The Guest Relations Manager is responsible for creating and maintaining excelling relationships with VIP guests, the hotel concierge and host team, and the hotel marketing team. This position is integral in supporting the relationships with the VIP clientele of the venue. 
Daily Responsibilities
<ul>
<li>Build and maintain relationships with casino hosts and hotel concierge teams to identify and prioritize VIP guest referrals.</li>
<li>Act as the primary point of contact for VIP guests, ensuring all aspects of their experience are seamless and personalized.</li>
<li>Proactively communicate guest preferences and expectations with the front-of-house team to deliver tailored experiences.</li>
<li>Personally greet and escort VIP guests upon arrival, ensuring they feel welcomed and recognized.</li>
<li>Develop and maintain long-term relationships with repeat guests, fostering loyalty and driving repeat business.</li>
<li>Coordinate with the reservations team to prioritize and accommodate special requests and high-priority bookings.</li>
<li>Handle last-minute changes, special requests, and unforeseen challenges with professionalism and discretion.</li>
<li>Collaborate with external partners to curate exclusive experiences for VIP guests when necessary.</li>
<li>Maintain detailed guest profiles, including preferences, anniversaries, and special notes, ensuring consistency in service.</li>
<li>Monitor the dining experience of VIP guests in real-time, proactively resolving any issues to exceed expectations.</li>
<li>Assist in the planning and execution of events or special occasions involving VIP clientele.</li>
<li>Serve as the face of the venue for high-profile guests, embodying the brand's ethos and commitment to exceptional hospitality.</li>
<li>Provide regular updates to management on VIP guest feedback, preferences, and opportunities to enhance the overall experience.</li>
<li>All other duties as assigned.</li>
</ul>
Physical Requirements
<ul>
<li>Must be able to stand, walk, lift, and bend for extended periods of time. </li>
<li>Must be able to bend and lift up to 30 lbs.</li>
<li>Role may include job duties or tasks with repetitive motions. </li>
<li>Role may include exposure to hot kitchen elements or cleaning materials. </li>
</ul>
Skills/Experience
<ul>
<ul>
<li>Two (2) years' experience working in a similarly situated role in hospitality/nightlife/bars.</li>
<li>Passionate about hospitality and morale/culture. </li>
<li>Ability to think proactively and creatively, have decision-making and analytical skills and be effective in written and verbal communications. </li>
<li>Excellent interpersonal skills.</li>
<li>Self-motivated with the ability to thrive in a fast-paced environment.</li>
<li>Ability to work a flexible schedule, including evenings, weekends, and holidays when required. </li>
</ul>
</ul>

Guest Relations Manager

<h3>Job Description</h3>
Job Description
Overview
POSITION SUMMARY:
Under the direction of the VP – Food &amp; Beverage, the incumbent plans and directs the overall Beverage operation, including the efficient and effective operation of the casino floor and Hard Rock Live concessions to ensure a positive guest experience. 
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Drives P&amp;L strength by implementing appropriate programs and systems and provides oversight to ensure adherence to such. Ensures strong fiscal responsibility is demonstrated by staff.</li>
<li>Utilize and/or create financial reporting tools to properly measure area’s efficiency and financial success. Takes corrective action as necessary.</li>
<li>Ensures proper drink preparation and adequate inventory including product selection and purchasing input.</li>
<li>Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department.</li>
<li>Responsible for specifications and quality of all food and beverage products.</li>
<li>Controls all labor and food cost percentages.</li>
<li>Responsible for meeting profit goals set forth for the Hard Rock Live Concessions.</li>
<li>Responsible for quality, consistency, and presentation of all food and beverage products delivered to guests.</li>
<li>Monitors profit and loss statements to ensure objectives are met, and recommends corrective actions as required.</li>
<li>Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.</li>
<li>Assists in the responsibility of organizing and operating the Beverage department in accordance with approved standards, budgetary limitations, policies, and procedures.</li>
<li>Assists in the development and implementation of the F&amp;B department’s yearly budgets.</li>
<li>Directs and oversees the day-to-day activities of Beverage operations and service. </li>
<li>Promotes positive public/employee relations at all times.</li>
<li>Maintains a clean, safe, and hazard-free work environment within area of responsibility.</li>
<li>Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.</li>
<li>Ensures prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations.</li>
<li>Ensures appropriate staffing levels for the Beverage department and Live Concessions to best manage labor costs while maintaining outstanding guest service.</li>
<li>Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports, and team members as appropriate.</li>
<li>Perform other duties as assigned.</li>
</ul>
NON-ESSENTIAL FUNCTIONS:
<ul>
<li>Attend seminars when needed.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Pertinent federal, state, and local laws, codes, and regulations.</li>
<li>Management of a high-volume restaurant, bar, or similar business.</li>
<li>Standard safety and sanitation practices for food and beverage service.</li>
<li>Applicable computer systems.</li>
<li>Various positions within the restaurant, e.g., host/hostess, dining room attendant, waitperson, etc.</li>
<li>Service, service etiquette, and standard service practices for full-service restaurants.</li>
<li>Standard safety and sanitation practices for food and beverage service.</li>
</ul>
ABILITY TO:
<ul>
<li>Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Be flexible to work varying shifts and time schedules as needed. </li>
<li>Deliver programs which create a service level of excellence for internal and external guests.</li>
<li>Select, supervise, train, and evaluate team </li>
<li>Participate in the development and administration of goals, objectives, and </li>
<li>Interpret and explain policies and </li>
<li>Communicate effectively with all levels of team members and outside contacts.</li>
<li>Review and comprehend all necessary documentation.</li>
<li>Act professionally with a constantly changing internal and external environment.</li>
<li>Monitor and control cash flow and security of assets.</li>
<li>Observe and direct actions of subordinates monitor all activity within the dining room and to inspect and maintain areas for which responsible.</li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
Requires a BS/BA degree in related field, and at least five (5) years of management experience in the hospitality, entertainment, and/or food and beverage industry preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
<ul>
<li>Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board regulations.</li>
<li>Must successfully pass background check.</li>
<li>Must be twenty-one (21) years of age.</li>
<li>Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.</li>
<li>Proof of authorization/eligibility to work in the United States.</li>
<li>Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.</li>
<li>Proficient in MS Office Computer applications.</li>
<li>Ability to sustain a high level of confidentiality and professionalism.</li>
<li>Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.</li>
<li>Prior experience opening new properties/outlets strongly preferred.</li>
</ul>

MANAGER - BEVERAGE

<h3>Job Description</h3>
Job DescriptionDescription:
Description
A FULL HOUSE OF TOTAL REWARDS
<ul>
<li>Competitive Pay: $70,761/yr. - $77,837/yr. (Dependent on experience) with potential up to $101,896/yr. through merit increases. </li>
<li>Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.</li>
<li>Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.</li>
<li>Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.</li>
<li>Growth &amp; Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program. </li>
</ul>
PURPOSE 
The Manager of Sno Shoppe is a critical leader responsible for the strategic management and daily operations of our Sno Shoppe locations. This role ensures a premium guest experience through strong leadership, operational excellence, and an efficient service culture. Reporting to the Director of Food &amp; Beverage, the Manager of Sno Shoppe drives team performance, coordinates cross-functional efforts, and is accountable for financial performance, compliance, and guest satisfaction across two Sno Shoppe locations.
 
SUPERVISORY SCOPE 
<ul>
<li>Sno Shoppe Lead</li>
<li>Sno Shoppe Clerk</li>
</ul>
ESSENTIAL DUTIES / RESPONSIBILITIES 
<ul>
<li>Leadership &amp; Team Development: Lead operations by managing hiring, training, and performance of all Sno Shoppe Team Members. Foster a high-performing team culture through regular coaching, goal setting, and leadership development.</li>
<li>Guest Experience &amp; Service Delivery: Cultivate a guest-centric atmosphere by ensuring exceptional service, addressing escalated concerns, and executing promotions and events to enhance the guest experience.</li>
<li>Operational Oversight &amp; Cleanliness: Supervise daily operations, including cleanliness, service flow, and shift execution. Manage scheduling, inventory, and supply coordination to ensure operational efficiency and preparedness.</li>
<li>Ordering &amp; Inventory Management: Oversee ordering processes, inventory management, and product selection to ensure optimal stock levels and product availability. Implement efficient processes for tracking and replenishing inventory.</li>
<li>Product Selection &amp; Innovation: Collaborate with vendors and suppliers to select high-quality products. Stay informed about market trends to recommend new offerings that attract customers and retain existing ones.</li>
<li>Financial Performance &amp; Compliance: Oversee department financials, including labor, cost control, and revenue targets. Ensure compliance with health and safety regulations while enforcing company policies and procedures.</li>
<li>Cross-Functional Collaboration: Collaborate with culinary, marketing, and events teams to deliver cohesive service and programming. Serve as the primary liaison for Sno Shoppe locations, ensuring smooth coordination with all internal departments.</li>
<li>Staff Scheduling &amp; Optimization: Create and manage staff schedules to optimize labor costs while ensuring adequate coverage during peak times at both Sno Shoppe locations.</li>
<li>Training &amp; Development: Implement ongoing training programs to enhance skills, product knowledge, and service techniques within the Sno Shoppe teams.</li>
<li>Guest Feedback &amp; Improvement: Analyze guest feedback to identify areas for improvement and implement strategies to enhance guest satisfaction.</li>
<li>Innovation &amp; Trend Analysis: Stay informed about industry trends and competitor offerings in the frozen dessert sector to recommend menu or service innovations.</li>
</ul>
Requirements:
Education and Experience:
<ul>
<li>Five (5) years of progressive experience in retail operations with at least two (2) years of experience leading others in a supervisory or management role.</li>
<li>Proven ability to lead in fast-paced environments while maintaining exceptional guest service standards.</li>
</ul>
Skills and Abilities:
<ul>
<li>Leadership Excellence: Proven ability to lead, develop, and inspire high-performing teams in a dynamic, fast-paced environment with a focus on accountability and team culture.</li>
<li>Effective Communication: Skilled in delivering clear, respectful communication across all levels, fostering strong collaboration with staff, guests, and cross-functional teams.</li>
<li>Guest Service Focus: Passionate about creating welcoming, engaging guest experiences through proactive service, problem resolution, and attention to atmosphere.</li>
<li>Operational Oversight: Strong capability in managing service flow, cleanliness standards, scheduling, and shift readiness to ensure smooth, efficient operations.</li>
<li>Inventory &amp; Product Management: Competent in managing ordering processes, inventory tracking, and product selection, with an eye for quality and innovation.</li>
<li>Financial Acumen: Competent in managing departmental budgets, controlling costs, and executing accurate cash handling and POS procedures.</li>
<li>Regulatory Compliance: Knowledgeable in health, safety, and alcohol service regulations with a commitment to enforcing policies and ensuring team compliance.</li>
<li>Cross-Department Collaboration: Adept at working with culinary, marketing, and event teams to deliver cohesive programming and seamless guest experiences.</li>
<li>Promotions &amp; Programming: Experienced in executing event-based service and cafe-related promotions to drive engagement and revenue.</li>
</ul>
PREFERRED
Education and Experience:
<ul>
<li>Associate's degree in hospitality management or a related field.</li>
<li>Previous experience working in a casino and/or hotel.</li>
</ul>

Sno Shoppe Manager

<h3>Job Description</h3>
Job Description
Overview

About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
 
Responsibilities
JOB SUMMARY:
Under the direction of the Spa Manager, directs Spa team members, products and environment to ensure a positive Spa experience resulting in repeat/increased visits and increased purchase of products and services. 

ESSENTIAL JOB FUNCTIONS:
May include but are not limited to:
<ul>
<li>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. </li>
<li>Role model/promote discretion and confidentiality regarding guest information and shared conversations.</li>
<li>Maintain positive guest relations at all times, resolve complaints to ensure guest satisfaction. </li>
<li>Monitor and maintain cleanliness, sanitation, and organization of retail areas.</li>
<li>Maintain knowledge of property management system, inventory systems and manual procedures.</li>
<li>Monitor daily operation of store to ensure store is properly staffed, stocked, and organized.</li>
<li>Identify price discrepancies and take appropriate action. </li>
<li>Monitor processing of damaged/transferred merchandise. </li>
<li>Provide an open line of communication between store manager and staff members by showing exemplary leadership skills. </li>
<li>Maintain the visual appearance of the store with creative and attractive merchandise displays. </li>
<li>Monitor inventory and shrinkage control programs including cash overages and shortages.</li>
<li>Development of standard operating procedures for retail store and staff.</li>
<li>Oversee all aspects of training of retail sales staff.</li>
<li>Work closely with Director of Spa to identify retail opportunities and vendor relations.</li>
<li>Investigate and resolve guest situations to best satisfy the guest and maintain good business practices. </li>
<li>Prepare and process daily reports; point out trends or other points of significance to department management.</li>
<li>Order supplies, inventory, and set up retail displays that attract guest attention and result in increased sales.</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations</li>
<li>Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li>
<li>Must maintain a clean, safe, hazard free work environment. </li>
<li>Must follow all safety guidelines and procedures outlined within company standards. </li>
<li>Assist in selecting, training, coaching, counseling, appraising and retaining direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</li>
<li>Perform general administrative duties. </li>
<li>Other duties as assigned. </li>
</ul>
#ProfHotJobs
 
Qualifications
High School Diploma or equivalent is required, along with one (1) or more years of customer service/guest relations experience or an equivalent combination of education and experience. Prior supervisory experience of at least one (1) year required, along with prior Luxury Spa Leadership experience of at least one (1) year. A four-year degree in Hospitality Management is preferred. 
<ul>
<li>Ability to deliver a service level which creates an atmosphere that makes our guest want to return, giving each guest a positive, memorable entertainment experience. </li>
<li>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in effort to play a role in the achievement of organizational goals. </li>
<li>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. </li>
<li>Familiar with a variety of the field’s concepts, practices and procedures. </li>
<li>Relies on experience and judgment to plan and accomplish goals. </li>
<li>Must possess excellent organizational, communications and multi-tasking skills.</li>
<li>Must possess excellent time management skills, along with the ability to forecast the time management needs of others. </li>
<li>Ability to read and understand all Seminole Tribe of Florida policies and procedures. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. </li>
<li>Must be able to complete standard Seminole Tribe of Florida forms and reports. </li>
<li>Must be able to effectively coach and counsel employees. </li>
<li>Must be able to effectively communicate with guests regarding complaints, programs, etc. </li>
<li>Must be able to read, understand and explain to employees technical manuals and other related materials required for</li>
<li>Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities. </li>
<li>Must be able to function and manage in non-standard situations where some judgment must be exercised. </li>
<li>Proficient knowledge and usage of software programs such as Microsoft Excel, Outlook and Word is required.</li>
<li>Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License. Must have or attain certification in spa supervision. </li>
</ul>

WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position. 
<ul>
<li>Must be able to lift 50 pounds. Requires frequent standing, walking, and some sitting. Must be able to reach with hands and arms. </li>
<li>Specific vision abilities required for this position include good close, distance, color and peripheral vision and depth perception. </li>
<li>Position typically performed in both a professional office environment and on the hotel/casino floor with constant exposure to guests, noise and second hand smoke.</li>
</ul>
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: 
<ul>
<li>Credit Check</li>
<li>Criminal Background Check </li>
<li>Drug Screen</li>
</ul>


Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

SPA ASSISTANT MANAGER

<h3>Job Description</h3>
Job DescriptionCompany Description 
Westgate Las Vegas Resort &amp; Casino is a premier destination offering luxury accommodations, award-winning dining, and thrilling casino action just one block from the famous Las Vegas Strip. As part of Westgate Resorts, we provide unforgettable vacation experiences across the country, from the sandy beaches of Florida to the snow-capped mountains of Utah. A leader in the timeshare and hospitality industry, Westgate offers affordable and diverse getaway options for every family and every budget. Whether guests seek high-energy entertainment in Las Vegas or a relaxing retreat at one of our other premier destinations, we deliver exceptional service and lasting memories.
Job Description 
GENERAL SUMMARY OF DUTIES:
The Player’s Club manager is responsible for supervising the WOW Casino Rewards Desk and leading the team responsible for growing a customer database through new enrollment; as well as managing customer requests and resolving guest issues.&nbsp; The manager will oversee the development, coordination and implementation of policies, procedures, and guidelines, as well as assist and aid in the improvement of the operations and functions within the department. The Player’s Club Manager is responsible for promoting and retaining a highly skilled work force within the department as well as fostering a culture of excitement, efficiency, and exceptional customer service to ensure optimum guest satisfaction and repeat visits.&nbsp; Will also be responsible for other marketing initiatives as required.
ROLE AND RESPONSIBILITIES: (INCLUDES BUT IS NOT LIMITED TO THE FOLLOWING)
The ideal candidate can think strategically, is action-oriented, and an effective leader providing direction and support when needed. The WOW Casino Rewards Manager will maintain a strong, productive, and communicative relationship with lead contacts within the property. The ability to communicate effectively at all levels of the organization is essential. All duties are to be performed in accordance with departmental and Westgate policies, practices, and procedures.
<ul>
<li>Responsible for scheduling, hiring, training, development, motivation, and supervision of Player’s Club. Recommend wage increases, promotions, evaluation ratings and other employment actions for team members.</li>
<li>Ensures all direct reports have the knowledge and necessary resources to perform their duties effectively, including written standard operating procedures, pre-shifting, maintaining a clean and organized workspace that includes up-to-date marketing collateral, and functioning computer stations.</li>
<li>Oversees the administration of promotions and casino offers, including assisting in the development &amp; implementation of procedures and guidelines.</li>
<li>Responsible for managing &amp; ordering workspace supplies as well as player’s club materials &amp; inventory.</li>
<li>Manages the casino offer &amp; promotions segments of the slot marketing system to ensure maximum efficiency at the WOW Player’s Club.</li>
<li>Assists in establishing departmental objectives and business plans for player’s club and its promotions including budgeting, staffing and goal setting.</li>
<li>Complies with Westgate Las Vegas Resort &amp; Casino standards, guidelines, and objectives and maintains administrative processes to ensure proper planning and efficient operation of department functions.</li>
</ul>
Qualifications 
PERFORMANCE REQUIREMENTS: (KNOWLEDGE, SKILLS AND ABILITIES)
<ul>
<li>Strong management skills</li>
<li>Public relations skills preferred.</li>
<li>Strong written and communication skills.</li>
<li>Understanding of the casino player management system.</li>
<li>Knowledge of, and experience in creating, developing, and/or implementing casino promotions &amp; offers for casino customer required.</li>
<li>Ability to promote and execute all phases of planning with all involved departments.</li>
</ul>
 Additional Information 
EXPERIENCE&nbsp; REQUIREMENTS:
<ul>
<li>2 years minimum customer service background required.</li>
<li>2 years minimum casino experience required.</li>
<li>2 years minimum casino players club/loyalty programming preferred.</li>
</ul>
EDUCATION REQUIREMENTS:
<ul>
<li>Any combination of education, training, or experience that provides the required knowledge, skills, and abilities</li>
</ul>

Players Club Manager

<h3>Job Description</h3>
Job Description
SUMMARY: 
Responsible for all accounting functions of the casino. Enforce compliance with the accounting functions and controls. Supervise accounting operations and personnel under the direction of the Controller.
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Safeguard assets of company.</li>
<li>Manage and direct the financial activities within accounting, cage and count team.</li>
<li>Implement accounting policies and procedures.</li>
<li>Direct and supervise all personnel assigned to accounting operations.</li>
<li>Day to day maintenance and development of financial reporting systems, including balancing of all interfaced systems</li>
<li>Responsible for the production of financial statements.</li>
<li>Review financial and statistical reports for accuracy and reasonableness</li>
<li>Prepare journal entries to the general ledger</li>
<li>Coordinates month end closing and preparation of financial statements.</li>
<li>Compare current operating results to prior year and budget for variance analytics.</li>
<li>Prepare a detailed listing of all outstanding credit instruments transferred to other offices.</li>
<li>Assist in the development and enhancement of the financial planning and analysis system.</li>
<li>Present financial or strategic data to senior management.</li>
<li>Perform other duties as assigned. </li>
</ul>
SUPERVISORY RESPONSIBILITIES 
Supervises Accounts Payable Clerk and Audit Clerks. 
QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
EDUCATION and/or EXPERIENCE
Bachelor’s Degree in Finance required.
Must have previous supervisory experience.
Previous gaming related experience preferred.
Must have demonstrated computer skills in spreadsheet, database and work processing applications in a Windows operating environment.
Must possess strong interpersonal and communication skills.
CERTIFICATES, LICENSES, REGISTRATIONS
NV Gaming License
Valid Driver License
LANGUAGE SKILLS
Must be able to effectively communicate in English.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
COMPUTER SKILLS
Must have Microsoft Office experience and basic computer skills. 
The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.

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