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<h3>Job Description</h3>
Job Description
At LiquidStack, we're redefining what's possible in the data center world. As a global leader in advanced liquid cooling solutions, we're powering the future of AI, edge computing, and high-performance systems. Our team is growing, and we're looking for skilled professionals who want to be part of something innovative and impactful.
Position Summary
We're looking for a technically skilled and hands-on Technical Support Representative to join our Global Services team in Carrollton, TX. In this role, you'll provide post-sales technical support for LiquidStack's cutting-edge liquid cooling systems used in high-performance computing, data centers, and edge infrastructure. You will serve as a key liaison between customers, field technicians, and internal teams to troubleshoot mechanical and thermal systems, coordinate warranty and service coverage, and ensure product issues are resolved quickly and accurately.
This is an ideal role for someone with a background in mechanical systems, thermal technologies, HVAC/R, or manufacturing—not IT support. You'll work directly with hardware, engineering documentation, and hands-on equipment to solve real-world problems in a fast-growing technological space.
If you enjoy solving complex technical challenges, collaborating cross-functionally, and working with innovative cooling technologies that are reshaping the future of data infrastructure, this is your opportunity to make a real impact.
What You'll Do:
<ul>
<li>
Be the frontline technical support contact for customers, service partners, and field technicians.
</li>
<li>
Troubleshoot mechanical and thermal systems, not software or internal IT issues.
</li>
<li>
Provide expert guidance on warranty claims, service coverage, and spare parts coordination.
</li>
<li>
Use schematics, BoMs, and CAD files to solve real-world field challenges.
</li>
<li>
Work cross-functionally with engineering, supply chain, and manufacturing to deliver exceptional customer service.
</li>
</ul>
We're seeking a technically skilled and solutions-driven professional with the following background:
<ul>
<li>
2+ years of hands-on experience in technical support, field service, or product support—ideally within manufacturing, HVAC/R, thermal systems, electromechanical equipment, or industrial environments.
</li>
<li>
Technical diploma, associate degree, or military technical training required. A Bachelor's degree in Mechanical, Industrial, or Electrical Engineering is a plus.
</li>
<li>
Solid foundation in mechanical and thermal systems, including fluid handling, electromechanical components, and system-level troubleshooting.
</li>
<li>
Proficient in reading and interpreting mechanical drawings, schematics, BoMs, and CAD files (e.g., SolidWorks, AutoCAD) to diagnose and resolve hardware issues.
</li>
<li>
Experience using CRM or ticketing systems (e.g., Salesforce, ServiceNow) to manage and document customer support cases.
</li>
<li>
Strong organizational, analytical, and communication skills—able to clearly document findings, communicate with technical and non-technical audiences, and maintain structure in a fast-moving environment.
</li>
<li>
Highly independent, self-motivated, and comfortable managing competing priorities with minimal oversight.
</li>
<li>
Adaptable and effective in a hands-on production environment, supporting a global customer base across various time zones.
</li>
<li>
Fluency in English is required; multilingual skills are a plus.
</li>
</ul>
Salary Range: $60,000 - $72,000
Why Join Us?
<ul>
<li>Competitive pay with opportunities for overtime</li>
<li>Consistent day-shift schedule</li>
<li>Paid time off, holidays, and great benefits</li>
<li>Be part of an industry-disrupting company with room to grow</li>
<li>Work on innovative technologies in a collaborative, supportive environment</li>
</ul>

Technical Support Representative

<h3>Job Description</h3>
Job Description
The Opportunity:
 
We're delighted you've chosen LCR to assist you in finding your ideal professional match. We'll assist you in reaching, stretching, and realizing your full potential. Increase your chances of success by creating your own personalized professional path. Earn More with Market-Leading Compensation. And work in an environment that treats you like family and gives back to the community. A universe of possibilities awaits you. Let's get this party started!
 
We are looking for courteous, professional Technical Support Representatives to represent our clients by providing first-rate phone service to their customers. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should strive to provide each caller with a positive experience. Customer Service Call Center Agents will listen to customers to understand why they are calling, address all inquiries, and provide an accurate and efficient response.
Job Summary:
We are searching for polite, professional Technical Support Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Support Agent may handle a high volume of inbound or calls and should seek to create a positive experience for each caller. Technical Support Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Responsibilities:
<ul>
<li>Answer inbound calls and greet customers with energy and enthusiasm.</li>
<li>Assist callers with mobile devices. Troubleshooting devices.</li>
<li>Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.</li>
<li>Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.</li>
<li>Meet department productivity and quality standards.</li>
<li>Strive for first call resolution and take true ownership of customer needs and issues.</li>
<li>Communicate and follow instructions for one call customer resolution.</li>
<li>Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.</li>
<li>Take an active role in educating customers about our clients products and services.</li>
</ul>
Requirements:
<ul>
<li>Work from Home position</li>
<li>Equipment Provided</li>
<li>1+ years of customer service experience required.</li>
<li>Must have at least 1 year of technical support experience with mobile phones.</li>
<li>HS Diploma or GED/equivalent.</li>
<li>Computer literacy and typing skills of 25 words per minute.</li>
<li>Self-motivated and able to adapt and comprehend changes in business processes or procedures.</li>
</ul>
 
About Lehman Consulting and Recruiting
 
Lehman Consulting and Recruiting has years of experience matching candidates with their perfect positions! At LCR, we understand just how competitive todays job market is and have a proven track record of helping candidates turn their passions into a reality. Let us help you find your perfect match today!
 
LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

<h3>Job Description</h3>
Job Description
Position Title: Technical Support Representative - Call Center
Reports To: Director of Technical Support
 

Summary: The Technical Support Representative works in a call center environment as part of the customer support team is knowledgeable of all technical aspects of equipment to assist customers and outside technicians by phone and email. The Technical Support Representative works directly with customers and other technicians over the phone to resolve issues on field equipment and provide parts. While most of the calls are inbound, this position will also be responsible for proactively assisting customers by making outbound calls to address technical needs. Equipment and phone training are offered. Travel to customer locations to assist with repairs or installations may be required. 
Essential Functions:
<ul>
<li>Maintain current knowledge of company’s equipment, primarily spray booths and extraction units (full training is provided).</li>
<li>Answer customer calls and emails to determine possible issues and hardships that they are experiencing with equipment.</li>
<li>Diagnose errors or technical problems and determine proper solutions</li>
<li>Utilize CRM and parts order entry systems (full training is provided).</li>
<li>Assist customers with parts ordering, process refunds and credits.</li>
<li>Assist with packing and shipment of spare parts as needed.</li>
<li>Assist sales team with technical information.</li>
<li>Assist with parts assembly and quality testing as needed.</li>
<li>When required, travel to provide repair services at customer accounts or install new equipment in accordance with established procedures, using proper tools and spare parts</li>
<li>Other job responsibilities as assigned.</li>
</ul>
Skills/Characteristics Needed for Success:
<ul>
<li>High School diploma or GED required. </li>
<li>Technical or mechanical background preferred</li>
<li>Competency in problem solving.</li>
<li>Confidence and professionalism to interact with customers and technicians over the phone.</li>
<li>Good working knowledge of Microsoft Office Applications (Word, Excel, etc.) and Windows environment. Ability to type minimum of 25 words per minute is important to create logs into CRM. </li>
<li>Strong communication skills.</li>
<li>Ability to work independently and within a team.</li>
</ul>
Physical Requirements:
<ul>
<li>Must have the ability to move 40 to 60 pounds continuously.</li>
<li>Must have the ability to position self to bend, twist, and remain stationary for the duration of the shift depending on assigned task. </li>
</ul>

<h3>Job Description</h3>
Job Description
Are you passionate about problem-solving and providing top-tier support? This Florida based software development company is looking for a Technical Support Representative who will play a key role in delivering exceptional service to QuoteWerks customers. You'll troubleshoot and resolve technical issues through phone, email, and more while helping build a knowledge base and ensure customer satisfaction. This is an on-site position located in Orlando, FL.
We'll Provide:
<ul>
<li>
Robust benefits package including health insurance, dental, 401K, PTO and holidays
</li>
<li>
Salary range of $55,000-$65,000
</li>
<li>
A set schedule of 845am-5:15pm to help promote work/life balance 
</li>
<li>
Support/mentorship from supervisors and other team members
</li>
<li>
Opportunities for continued growth and learning
</li>
</ul>
What You'll Do:
<ul>
<li>
Provide technical support for QuoteWerks products, assisting customers via phone, email, and other channels to resolve issues efficiently
</li>
<li>
Troubleshoot and resolve customer issues while maintaining accurate documentation in the company CRM and ticketing system
</li>
<li>
Build and maintain the technical support knowledge base, ensuring documentation is up-to-date and easily accessible
</li>
<li>
Facilitate customer training and consulting sessions, including software installations, sales training, data migrations, and layout design
</li>
<li>
Collaborate with internal teams to escalate and resolve complex issues, ensuring prompt and effective solutions
</li>
<li>
Assist with quality assurance testing for software updates, compatibility, and bug fixes as directed by the Technical Support Manager
</li>
</ul>
Skills You'll Need:
<ul>
<li>
At least 2 years of technical support experience (SaaS experience preferred)
</li>
<li>Experience with networking, servers, databases, firewalls, Windows, MS backoffice suite, MS SQL (Nice to have) </li>
<li>
3-5 years of professional in-office experience with small to medium sized businesses 
</li>
<li>
Strong understanding of the technical support role in a call center environment
</li>
<li>
Experienced troubleshooting and problem-solving skills
</li>
<li>
Strong verbal and written communication skills
</li>
<li>Valid license and reliable transportation</li>
</ul>
Next Steps:
<ul>
<li>
Quick apply with your resume here
Or
</li>
</ul>
Get a head start on our application and aptitude testing process here: <a href="https://www.ondemandassessment.com/link/index/JB-G3NR21JNU?u=1110981" target="_blank">https://www.ondemandassessment.com/link/index/JB-G3NR21JNU?u=1110981</a>

<h3>Job Description</h3>
Job Description
Join our award-winning A-Team! 
Ready to produce exceptional results with exceptional people? Get in touch, we would love to get to know you. 
Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. Backed by 20+ years of automotive and marketing expertise, we pride ourselves on being the go-to experts in the industry. Not only do we work with over 6,500 dealerships and every major manufacturer in the country, we're well-versed in OEM standards and the intricacies of a dealership or group's local business.
Affinitiv is seeking a Technical Support Representative to add to our Customer Success Team. Ideal candidates should have 2 years' experience in customer service with a technical background. This position requires someone that does well supporting end users on (web based) software programs, is personable and professional on the phone, has great patience, and is very savvy with software. They must have experience in providing customer support over the phone and via e-mail.
Position Responsibilities:
<ul>
<li>Support business customers on our proprietary software to identify service-related needs and offer the most appropriate solutions providing world-class customer service</li>
<li>Proactively stay up to date with all the latest technologies concerning our products and the underlying technologies</li>
<li>Recognize and escalate difficult technical/business issues within the organization</li>
<li>Work with support and/or product development personnel to troubleshoot and work around product issues</li>
<li>Prioritize and organize customer ticket workload</li>
<li>Ability to professionally interact with the end user to train and work with them to meet new requirements and needs via email, phone and ticketing system</li>
<li>Ability to handle high volume tickets and calls while maintaining an up-to-date backlog of actively working tickets</li>
</ul>
Position Requirements:
<ul>
<li>2+ years of high-level technical support in a Windows environment</li>
<li>2+ years technical experience with computer software, including the installation and configuration of Windows programs</li>
<li>Experience providing in-person Windows and Mac support, as well as mobile device support (iOS, Android and Windows based devices) is preferred</li>
<li>Knowledge of Windows Server operating system architecture and security</li>
<li>Experience working with Zendesk preferred.</li>
<li>Knowledge of the car dealership industry</li>
<li>Excellent Customer Support and Technical skills</li>
<li>Excellent troubleshooting skills</li>
<li>Ability to communicate clearly both verbally and in writing</li>
<li>Must be well-organized and detail-oriented</li>
<li>Excellent people skills and the ability to work with a wide range of people</li>
</ul>
Ability to maintain composure and function well under pressure
Work from Here 
At Affinitiv, we have the best of both worlds. Our team members have embraced remote work and our Work from Here program allows for remote working and the utmost flexibility while keeping in person collaborating thriving in a safe work environment. Our Work from Here approach gives team members a choice to work on campus or remote, leaders can hold in person or virtual team meetings to collaborate and cultivate relationships.
Affinitiv knows you have interests outside of work, which is why we offer a comprehensive benefits package that includes medical, dental, vision and 401K effective day 1 just to name a few. We also offer generous PTO so you can enjoy off time with family and friends. 
At Affinitiv, we celebrate diversity, equality, and an inclusive environment.
Affinitiv is committed to providing an environment of mutual respect where equal employment opportunities are extended to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
All aspects of employment are decided on the basis of qualifications, competence, merit, and business needs. Affinitiv is proud to be an equal opportunity employer.

<h3>Job Description</h3>
Job Description
REMOTE In DFW
Why Sonic?
 Since 1994, Sonic has been committed to building a faster, more affordable internet, and to hiring the nicest people around. We are looking for exceptional employees who want to challenge the industry for the better by putting members first and offering accessible connectivity for everyone. Foster your personal growth, develop your career, and make a difference in an industry where honest business practice has become optional. Every career opening at Sonic is an opportunity to join a dedicated team where each department works closely together with one another. Join a community-minded company that empowers the growth of a better internet — one home, one business, one employee at a time.
About the job:
Technical Support Representatives will provide customer support and technical issue resolution via phone, email and other electronic mediums. This team will consistently deliver knowledge and superior support through understanding and strong communication with each customer. 
Your Impact/Duties:
<ul>
<li>Provide customer support and technical issue resolution via phone, email or SMS</li>
<li>Configuration of customer equipment and/or software to connect to the internet</li>
<li>Troubleshoot and resolve customers' Sonic connectivity, email and/or webhosting related issues</li>
<li>Collaborates with other employees to research and resolve issues</li>
<li>Resolves tickets generated by staff with technical requests/problems to maintain productivity</li>
<li>Provide industry leading customer care to all!</li>
</ul>
Must Haves:
<ul>
<li>Ability to think logically and problem solve</li>
<li>Friendly, can do attitude</li>
<li>Eagerness to learn</li>
<li>Strong sense of urgency, self-motivated, and able to handle a fast-paced environment</li>
<li>Effective verbal and written communication skills</li>
<li>An interest in computers and the Internet</li>
<li>Personal integrity and strong work ethic</li>
<li>Ability to manage competing priorities and keep accurate notes/data entry </li>
<li>Excellent customer service skills, desire to help and make a positive experience for customers</li>
<li>Bilingual in Spanish is highly preferred </li>
</ul>
Pay Scale:
Starting Rate: $20/hr
Benefits and Perks:
<ul>
<li>Medical + Dental + Vision benefits</li>
<li>401k and Profit Sharing</li>
<li>Remote opportunity</li>
<li>Paid Time Off</li>
<li>Education opportunities</li>
<li>Stipend for high-speed internet access</li>
<li>Paid Comprehensive Training</li>
<li>Growth Opportunities </li>
<li>Company Paid Pregnancy/Bonding Leave</li>
</ul>
Sonic is an equal opportunity employer. Sonic is committed to providing a work environment free of harassment, discrimination, retaliation and disrespectful or other unprofessional conduct based on sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race, religion (including religious dress and grooming practices), color, gender (including gender identity and gender expression), national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation. It also prohibits discrimination, harassment, disrespectful or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

<h3>Job Description</h3>
Job Description
Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements.
Headquartered in Carlsbad, CA, with several R&amp;D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you’ll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top partners.
Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. A philanthropic endeavor that truly embodies our corporate mission.
Summary: 
Reporting to the technical support manager/supervisor, the Technical Support Representative 1 will provide post-sales support to the customers via phone or email interactions. This is a customer facing position and requires excellent verbal communication skills. A positive and optimistic approach to helping our customers solve problems is essential to providing a good customer experience. Working closely with the rest of the Technical Support team, the Engineering and Quality groups. This position provides valuable information on customer product usage to the organization for continuous improvement activities. This opening is in support of our new and existing products and their capability to network with our customers’ systems. Specifically, the Linear Branded commercial gate, Garage Door and wireless Radio product lines. 
MUST HAVE EXPERIENCE OR FAMILIARALITY WITH GATE INSTALLATION, GATE ARMS, AND RELATED COMPONENTS.
Location: Fully onsite in Carlsbad, CA
Schedule: Monday-Friday, 7:00 AM to 3:30 PM PST
Hourly range: $22.00 to $27.00 USD, depending on experience
Primary Responsibilities: 
<ul>
<li>Provides advanced technical support and assistance to customers via email, phone, and/or other remote methods.</li>
<li>Addresses and respond to customer inquiries on organization products and services, including installation, operations functions, troubleshooting and maintenance.</li>
<li>Provides customers with preventive maintenance and configuration recommendations to improve product usability and performance.</li>
<li>Documents customer interactions, including details of inquiries, complaints, comments and actions taken in CRM.</li>
<li>Review and provide feedback to the technical writing staff for new product documentation.</li>
<li>Note customer issues with the potential for product improvements and providing that information to the Engineering team.</li>
<li>Provide input to the RMA team on returns when special testing is required.</li>
<li>Perform any other related duties as required or assigned.</li>
</ul>
Qualifications: 
<ul>
<li>Minimum 2-year degree preferred.</li>
<li>1 or more years technical support experience preferred.</li>
<li>Experience with support of networked equipment and commercial gate operators</li>
<li>Spanish language capability desired.</li>
</ul>
Knowledge, Skills, and Abilities: 
<ul>
<li>Knowledge of and ability to troubleshoot networked devices and Gate Operators</li>
<li>Experience with Commercial gate operators and/or hydraulics a Plus</li>
<li>High customer service orientation.</li>
<li>Self-directed with the ability to prioritize workload.</li>
<li>Ability to quickly learn the various products, their faults and corrections.</li>
<li>Demonstrate effective telephone communication skills.</li>
<li>Well-developed communication and analytical skills.</li>
<li>Possess the ability to read and interpret blueprints and technical specifications.</li>
<li>Electrical circuit (Low and High voltage) understanding.</li>
<li>Ability to use and instruct on the use of electrical diagnostic tools. (I.E. Voltmeter/Ohm meter)</li>
<li>Possess an aptitude for mathematical concepts and the ability to read and interpret specification sheets.</li>
<li>Demonstrate attention to detail.</li>
<li>Proficiency with Microsoft Office tools.</li>
<li>Excellent organizational skills.</li>
<li>Positive attitude, self-motivated and eager to succeed.</li>
</ul>
Physical Requirements:
Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions. 
<ul>
<li>Required to sit, talk, or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. </li>
<li>Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard. </li>
<li>Manual dexterity suitable for use of utilizing a computer. </li>
<li>Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting. </li>
<li>Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation. </li>
<li>Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation. </li>
<li>Light to moderate lifting. </li>
</ul>
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Must be comfortable working in an office environment to include moderate noise levels. </li>
<li> The working area is primarily in an open office setting with reasonable lighting and controlled temperatures.</li>
</ul>
==================================================================================================
As thinkers and creators, we look at the world with an open mind, engaging with the possibilities and broadening our perspective in an inclusive way.
Disclaimer: 
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.

Technical Support Representative 1

<h3>Job Description</h3>
Job Description
Technical Support Representative Job Description
The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific training will be provided.
The employee must coordinate with end users, onsite technicians, and Xante Authorized Dealers to effectively resolve customer issues and complaints. Provide an excellent service experience by promptly and actively communicating with all customers. The technician must diagnose and resolve technical hardware and software issues. They must follow up with customer to make sure all customer expectations are exceeded. All information about customer inquiry must be documented in our CRM. Technician also conducts comprehensive training for the customers to properly and effectively operate our equipment during in-house classes and at customer's site during installations.
Requirements
<ul>
<li>High School Diploma</li>
<li>Exemplary Attendance and Punctuality</li>
<li>Excellent written and oral communication</li>
<li>Strong work ethic</li>
<li>Ability to multi-task and reprioritize throughout the day</li>
<li>Must be able to lift up to 75 pounds repetitively</li>
<li>Travel is required. (averages 35%)</li>
<li>Valid Driver's License</li>
<li>2+ years experience in the help desk environment is required</li>
</ul>
Company DescriptionPlease send resumes to <a href="mailto:hr@xante.com" target="_blank">hr@xante.com</a>. You may also mail to Xante Corporation Attention HR P.O. Box16526 Mobile, AL 36616 
<h3>Company Description</h3>
Please send resumes to <a href="mailto:hr@xante.com" target="_blank">hr@xante.com</a>. You may also mail to \r\nXante Corporation\r\nAttention HR \r\nP.O. Box16526\r\nMobile, AL 36616

20,088 technical support representative Jobs