<h3>Job Description</h3>
Job Description
Overview
**Pending Regulatory Approval**
POSITION SUMMARY:
The Assistant Casino Manager is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a highly skilled workforce. Responsible for actively building relationships with players and acting as a mentor to team members to build their player development skills; provides career development and direction for team members. Manages staff and resources, related to Gaming Operations, which includes Slot Operations and Table Games, on an assigned shift ensuring compliance with established regulations.
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.</li>
</ul>

<ul>
<li>Ensures the enforcement of all policies and procedures and ensures daily operational efficiency of all departments. </li>
<li>Is responsible for overseeing the operational activities of the shift including interacting in a positive manner with the managers of other operational departments. </li>
<li>Handle Team Member and Guest concerns/dissatisfaction professionally to best result in team member/guest satisfaction while at the same time maintaining financial responsibility.</li>
<li>Identifies and implements procedural changes to positively affect customer service. </li>
<li>Establishes and develops relationships with guests through positive, effective interaction focusing on loyalty and profitability of specific player segments.</li>
<li>Manage daily labor to open and close games as needed. </li>
<li>Ensures team member satisfaction through consistent feedback and development. </li>
<li>Evaluate current business conditions, special events, weather, etc. and staff accordingly.</li>
<li>Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance.</li>
<li>Ensure talent performance levels.</li>
<li>Visually inspect all casino equipment and follow procedures for notification/repair/replacement.</li>
<li>Inspect and ensure a clean, safe working environment. Notify appropriate departments to handle deficient situations.</li>
<li>Author and distribute casino end of shift reports.</li>
<li>Support the Hard Rock culture and team philosophy throughout the property. </li>
<li>Promote positive public relations and create an enjoyable atmosphere for all.</li>
<li>Reviews adequacy of internal security of Slots and Table Games Department. </li>
<li>Perform work regularly and adheres to all Virginia Lottery Regulations.</li>
</ul>
 
Qualifications
NON-ESSENTIAL JOB FUNCTIONS
This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
High school diploma or equivalent. This knowledge and these abilities are typically acquired through a through a minimum 5 years of experience in slot operations and/or table games with three years in a supervisory capacity. College degree preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
<ul>
<li>Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery requirements. </li>
</ul>
<ul>
<li>Must successfully pass background check.</li>
<li>Must be twenty-one (21) years of age.</li>
<li>Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.</li>
<li>Prior experience in the Gaming industry required. </li>
<li>Knowledgeable of all casino games rules, procedures and regulations required.</li>
</ul>
KNOWLEDGE OF:

<ul>
<li>Pertinent federal, state, and local laws, codes, and regulations.</li>
<li>Hard Rock operations and slot related machinery.</li>
<li>Policies and procedures as well as knowledge of and ability to identify various cheating techniques.</li>
<li>Games manuals, policies, procedures, and a demonstrated ability to coordinate or supervise the work of others.</li>
<li>Player Tracking/Accounting system, floor coverage and margin control.</li>
<li>Must be highly skilled in game security and table games operations.</li>
</ul>
ABILITY TO:

<ul>
<li>Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li>
<li>Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Interpret and explain policies and procedures. </li>
<li>This position spends time on the gaming floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.</li>
</ul>
<ul>
<li>Consistently communicate effectively with guests, as well as all levels of team members.</li>
<li>Observe and direct actions of subordinates/trainees.</li>
<li>Inspect and maintain areas for which responsible.</li>
<li>Review and comprehend all necessary documentation.</li>
<li>Use all machine test equipment. </li>
<li>Develop strategic department objectives and link to the goals of the property.</li>
</ul>

ASSISTANT MANAGER - CASINO OPERATIONS

<h3>Job Description</h3>
Job Description
Overview
The incumbent in this position for responsible for providing bar supplies as needed and maintaining a clean, well-organized work area.
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li>
<li>Sets up bars for operation; cuts fruit; stocks ice; empties garbage.</li>
<li>Supports bartender needs and maintains the bar stock.</li>
<li>Reports any maintenance problems to Beverage Manager.</li>
<li>Works in assigned location and shift according to department needs.</li>
<li>Maintains par levels and orders bar supplies; delivers orders.</li>
<li>Sorts bottles and corrugated cardboard for recycling.</li>
<li>Maintains bar cleanliness in accordance with Health Department standards.</li>
<li>May work in the capacity of a Bartender as needed by business needs.</li>
<li>Attend and participate in meetings, completing follow-up as assigned.</li>
<li>Perform work regularly and predictably.</li>
<li>Other duties as assigned.</li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through two months of on-the-job training. 
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
<ul>
<li>Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.</li>
<li>Must successfully pass background check.</li>
<li>Must successfully pass drug screening.</li>
<li>Must be at least twenty-one (21) years of age.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Excellent customer service skills.</li>
<li>The operation of all bar equipment.</li>
<li>Machines and equipment used, but not limited to, include cash register, EDI liquor dispensing equipment, beverage dispensing equipment, blenders, dishwashers, and coffee making machines.</li>
<li>Pertinent federal, state, and local laws, codes, and regulations.</li>
</ul>
ABILITY TO:
<ul>
<li>Communicate effectively with customers and all levels of employees.</li>
<li>Distinguish between different denominations of currency and make change.</li>
<li>Effectively and efficiently move around bar area.</li>
<li>Retrieve supplies and maintain a clean working area.</li>
<li>Open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible.</li>
<li>Be flexible to work varying shifts and time schedules as needed.</li>
<li>Operate in a working environment that is subject to varying levels of noise and crowds, the severity of which depends upon customer volume.</li>
<li>Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.</li>
</ul>

BARBACK - CASINO SERVICE BAR

<h3>Job Description</h3>
Job Description
Role:
As an Internal Audit Manager, you will manage the internal audit functions by ensuring compliance with gaming regulations.
Responsibilities:
· Foster an environment that embodies Fairmount Park Casino &amp; Racing philosophy by creating a fun-filled, entertaining atmosphere
· Enthusiastically promote Fairmount Park customer-centric culture of offering superior guest service and actively building long-lasting guest relations
· Conduct independent audits within the company for review of accounting, financial, and other operations to determine the adequacy and effectiveness of accounting and management controls
· Ensure compliance with gaming regulations and the submitted system of internal controls
· Ensure that adequate controls are designed into new systems or major enhancements to existing systems to protect against significant loss or serious errors
· Manage the internal audit functions including audit plan development, performance analysis, and resource management
· Review procedures and safeguards for company assets and properties
· Ascertain the reliability of accounting and other data produced within the company.
· Report actual or suspected improper or illegal acts by team members to the Illinois Gaming Board and the Internal Audit and Compliance Committee.
· Establish, implement, and enforce policies and procedures in accordance with local, State, and Federal regulatory requirements, Company initiatives, and organizational goals
· Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
· Perform other duties as assigned
Qualifications:
· Must have a four-year degree in Business Administration
· Must have 5 years of internal audit experience, preferably in the Casino industry
· Must have excellent communication and interpersonal skills
· Must have above-average math skills to count money accurately and quickly
· Must be 21 years of age or older
· Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Job Type: Full-time
Pay: From $100,000.00 per year
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Disability insurance</li>
<li>Employee assistance program</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Professional development assistance</li>
<li>Retirement plan</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul>
<li>10 hour shift</li>
<li>8 hour shift</li>
<li>Weekends as needed</li>
</ul>
Application Question(s):
<ul>
<li>Do you have the availability to obtain and maintain a Illinois Gaming License?</li>
</ul>
Work Location: In person
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Casino Internal Audit Manager

<h3>Job Description</h3>
Starting at $17.88 per hour | Requires flexibility to work various shifts 
 
In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our casino guests are happy with our service? As a Casino Beverage Service Supervisor, you will have a genuine passion for guest service, top notch organizational skills, and the ability to lead and work well in a team setting. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. 
 
Principal Duties and Responsibilities (*Essential Functions)
<ol>
<li>*Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training team members; scheduling and motivating team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; and resolving problems.</li>
<li>*Assist Assistant Shift Manager with the daily operations of casino beverage service outlets and directly oversee frontline team members, including but not limited to cleaning detail, and money handling.</li>
<li>*Conduct daily pre-shift meetings, establish reports, and delegate tasks effectively.</li>
<li>*Ensure timely, positive resolution of guest inquiries, issues, and concerns, escalating more complex or serious concerns to management.</li>
<li>*Maintain a safe, sanitary, and organized work environment.</li>
<li>*Maintain a complete knowledge of service standards for all positions.</li>
<li>*Maintain complete knowledge of venue to include beverage selections, specials, promotions, events, and policies.</li>
<li>Work at other venues as assigned, based on business needs.</li>
<li>Ensure full compliance with departmental Internal Controls, policies, procedures, and regulations.</li>
<li>Perform other duties as assigned.</li>
</ol>
 
Job Qualifications
<ol>
<li>A high school diploma or equivalent and 1 year of related experience are required.</li>
<li>Six months of supervisory experience is preferred.</li>
<li>Office skills must include the ability to use standard office equipment and basic knowledge of Microsoft Office. Experience with point-of-sale (POS) systems preferred.</li>
<li>The ability to maintain discretion in handling confidential information.</li>
<li>The ability to interact with guests and team members professionally, including the ability to speak in front of small groups of team members.</li>
<li>The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.</li>
<li>While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer/point-of-sale (POS) system. The team member may be required to lift, carry, push, pull, or move objects up to 60 pounds on a regular basis. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. </li>
</ol>
 
Working Conditions
The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free.
 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Casino Beverage Service Supervisor

<h3>Job Description</h3>
Job Description 
Job Description
 
 CASINO HOST
 
DEPARTMENT: Marketing EXEMPT (Y/N N
 
SALARY GRADE: NE REPORTS TO: Marketing Manager
 
SUMMARY: 
 
Responsible for identifying, cultivating and retaining premium Slot &amp; Table Games players, with a strong emphasis on new customer development, guest dispute resolution and analysis of all player rewards.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: This lost of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all of the possible duties that may be assigned.
 
<ul>
<li>Act as the primary point of contact for VIP players and guests, providing a high level of customer service and personalized attention.</li>
<li>Acts as a resource to customers and Fellow associates, by maintaining a working knowledge of the Company's facilities and special events, and advising customers of same, whenever possible.</li>
</ul>
 
<ul>
<li>Greets customers on casino floor, establishing rapport with them, and providing Player rewards, based upon specific casino guidelines for levels of play.</li>
</ul>
 
<ul>
<li>Promotes the success of the Player's Club, by explaining this marketing tool to customers, issuing membership cards and demonstrating the various methods of use.</li>
</ul>
 
<ul>
<li>Proactively reach out to guests through phone calls, emails, and in-person interactions to promote upcoming promotions, special events, and exclusive offers.</li>
</ul>
 
<ul>
<li>Develop and establish relationships with high value guest to encourage return visits and create guest loyalty. </li>
<li>Develop offers and promotions in conjunction with marketing department to appropriately re-invest in high value guests.</li>
</ul>
 
<ul>
<li>Resolves customer complaints, referring to the appropriate supervisor when necessary.</li>
</ul>
 
<ul>
<li>Assists customers with reservations for restaurants, hotels and RSVP's for special events and entertainments.</li>
</ul>
 
<ul>
<li>Facilitates the effective management of information, by attending regularly scheduled departmental meetings.</li>
</ul>
 
<ul>
<li>Prepares correspondence, memos, forms, reports, and other miscellaneous paperwork, as needed.</li>
</ul>
 
<ul>
<li>Augments special events, through active participation in same.</li>
</ul>
 
<ul>
<li>Observes special events in the lives of our customers, by preparing and mailing birthday and/or anniversary cards, newsletters, and personal notes, each week a minimum of 10 contacts per shift.</li>
</ul>
 
<ul>
<li>Records information on new customers, and updates computer files as needed.</li>
</ul>
 
<ul>
<li>Assists the Slots Department with Jackpots, by providing photographic services and issuing player rewards to customers as Jackpots are awarded.</li>
</ul>
 
<ul>
<li>Compiles customer feedback, and informs management of findings each shift.</li>
</ul>
 
<ul>
<li>Responsible for maintaining a consistent, regular attendance record.</li>
</ul>
 
<ul>
<li>Maintain a Club Player log book with pertinent information from each shift.</li>
<li>Complies with and follows company and departmental policies and standard operating procedures, applicable governmental laws and regulations.</li>
<li>Adheres to guest complimentary guidelines as defined by management.</li>
<li>Must be able to use a Player Tracking System to review guest accounts for gaming activity, promotions, redemption of promotions and coupons</li>
</ul>
 
QUALIFICATION REQUIREMENTS: 
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 EDUCATION and/or EXPERIENCE:
Bachelor's degree from a four-year college or university is preferred but not required; or two to six years related experience and/or training; or an equivalent combination of education and experience. 
 
 Knowledge and skills:
Excellent communication skills and a friendly, outgoing personality required. Must be a self-starter, motivated, versatile and responsible. 
Must be flexible to work different shifts, evenings, weekends, and holidays.
 
Knowledge of basic computer skills including Microsoft Word and Excel
 
 LANGUAGE SKILLS:
 Bilingual in English and Spanish required. Must possess strong skills in reading, analyzing, and interpreting standard documents, along with the ability to respond effectively to sensitive inquiries or complaints.
 
 MATHEMATICAL SKILLS:
Ability to comprehend and apply basic principles of math, including addition, subtraction, multiplication, division and fractions.
 
 REASONING ABILITY:
 Ability to apply principles of logical, commonsense thinking to a wide range of intellectual and practical problems.
 
PHYSICAL DEMANDS:
 
The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Employee is occasionally required to reach with hands and arms, and stoop, crouch, crawl or kneel. 
 
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
 
WORK ENVIRONMENT:
 
The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually loud.
 
Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.
 
 Signature: _________________________________ Date_______________________

Casino Host

<h3>Job Description</h3>
Job Description
SUMMARY: The Casino Controller is responsible for Casino audit functions, compliance with minimum internal controls, and applicable local, state, federal, and casino regulatory requirements needed to operate a casino and resort. This includes standardizing the audit product, setting performance standards, measuring, and developing the attainment of those standards by department personnel. This position reports directly to the Property VP &amp; General Manager, indirectly to the Regional Director of Finance and Corporate VP, Controller.
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>The Casino Controller is responsible for all tasks and responsibilities related to Revenue Audit and will provide direct oversight of cage and count room operations at the assigned property.</li>
<li>Maintain established acceptable accounting procedures in revenue recognition and tax liability to control the assets of the company effectively.</li>
<li>Directly supervises the leaders of the functional areas in the scope of this role.</li>
<li>Liaison and work effectively with Corporate and Regional leadership to ensure compliance with best practices. Actively support and implement automation and standardization initiatives set by those functional leaders for the property assigned.</li>
<li>Effectively hire, train, coach, mentor, and develop successful Team Members to ensure they are completing their responsibilities accurately and effectively.</li>
<li>Assist regional and corporate accounting management in the monthly close process, including completing gaming-related month-end journal entries and reconciliations.</li>
<li>Assist company management with any research requested regarding financial performance and audit results.</li>
<li>Assist Planning and Analysis and Regional Leadership with the monthly forecast/budget preparation and variance analysis for the property. </li>
<li>Assist the Regional Director of Finance and the Property General Manager with the execution of the property capital plan and communication with capital and fixed asset teams at Corporate. </li>
<li>Ensure accounting and audit records and practices adhere to the accounting policies and internal controls adopted by the Company.</li>
<li>Ensure the accuracy and timing of reports, as well as the adequacy of information included.</li>
<li>Work closely with both internal and external auditors, responding to review and audit queries.</li>
<li>Develop and implement best practices in all areas of Casino Accounting.</li>
<li>Performs other related duties as assigned.</li>
</ul>
EDUCATION/EXPERIENCE: Bachelor’s Degree in Finance or Accounting-related field preferred. Minimum 5 years of experience in Accounting/Finance, and 2 years of previous experience in a similar position within the gaming industry. 
LICENSES, CERTIFICATIONS, OR REGISTRATIONS: Must be able to obtain and maintain a Missouri Gaming Key License. 
EMPLOYEE BENEFITS INCLUDE: 
<ul>
<li>All rest and meal breaks are paid!</li>
<li>Employee meals are provided when working!</li>
<li>Paid Time Off (PTO) earned each pay period for Full-Time Team Members.</li>
<li>Paid Holidays for Full-Time Team Members</li>
<li>Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members</li>
<li>401(k) with Company Match</li>
<li>Free $25K Life Insurance for Full-Time Team Members</li>
<li>Optional Coverages you can buy: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance</li>
<li>Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.</li>
<li>Employee Discounts, Team Celebrations, Awards, and more...</li>
</ul>
DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. 
Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 
#ZRHSJ

Casino Controller

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Responsible for supervising casino housekeeping and maintenance staff during assigned shift. Ensure that all housekeeping, maintenance work, and emergency matters are responded to and resolved in an appropriate and timely manner.
<ul>
<li>Lead day to day activities and functions&nbsp;performed within the assigned shift are in accordance with the company’s business objectives, budgetary guidelines, and established safety standards.</li>
<li>Manage assignments, work priorities, leadership decisions, and ensure the completion of projects in a timely, efficient and effective manner.</li>
<li>Create a work environment that promotes teamwork, performance feedback, recognition, respect and team member satisfaction, quality hiring, training and succession planning processes.</li>
<li>Works closely in mentoring and coaching direct reports with additional tasks and responsibilities to optimize advancement opportunities available for the team.</li>
<li>Ensures high level of service standards for the department as well as exceptional inter-departmental collaboration, communication and support.</li>
<li>Monitor and communicate building infrastructure needs.</li>
<li>Lead department emergency response plan when necessary, during such events.</li>
<li>Possesses thorough computer abilities using basic Microsoft Office programs, work order management system, and building automation systems.</li>
<li>Assist Facility Manager by ensuring efficient and proper operation of the department and staff during assigned shift.</li>
<li>Schedule and delegate assignments to maintenance and housekeeping staff.</li>
<li>Assign preventive maintenance procedures and schedules.</li>
<li>Oversee daily cleaning of the property including Casino floor, restrooms, slot machines, etc...</li>
</ul>
Qualifications 
<ul>
<li>Must be 18&nbsp;years or older.</li>
<li>Six (6) months of prior experience in a similar position preferred.</li>
<li>Must be able to stand and walk throughout shift.</li>
<li>Must be able to stoop, kneel, bend, crouch, and work in confined areas.</li>
<li>Must be able to safely and effectively perform duties assigned.</li>
<li>Must be able to carry and communicate by two-way radio.</li>
<li>Must have excellent communication skills.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Casino Housekeeping & Maintenance Supervisor

<h3>Job Description</h3>
The opportunity
Delaware North Gaming is searching for a Table Games Shift Manager to join our team at Wheeling Island Casino in Wheeling, West Virginia. As the Table Games Shift Manager you will oversee the daily operations of our casino's table games department. This leadership role is responsible for supervising staff, ensuring compliance with gaming regulations, and delivering exceptional guest service. The ideal candidate will have a strong background in table games, excellent communication skills, and a proven ability to manage a dynamic team in a fast-paced environment. If you are looking for a role offering teamwork, excitement, and career growth, apply now.
Pay
Minimum – Anticipated Maximum Base Salary: $56,900 - $76,800 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at <a href="https://careers.delawarenorth.com/benefits/" target="_blank">https://careers.delawarenorth.com/benefits/</a>.
What we offer
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:&nbsp;
<ul>
<li>Medical, dental, and vision insurance</li>
<li>401(k) with up to 4% company match&nbsp;</li>
<li>Annual performance bonus based on level, as well as individual, company, and location performance</li>
<li>Paid vacation days and holidays</li>
<li>Paid parental bonding leave</li>
<li>Tuition and/or professional certification reimbursement</li>
<li>Generous friends-and-family discounts at many of our hotels and resorts</li>
</ul>
What will you do?
<ul>
<li>Supervise the operation, conduct, and game security of a specified number of table games while promoting a positive experience.</li>
<li>Ensure compliance with state gaming regulations along with company objectives, procedures, and internal controls.</li>
<li>Coordinate scheduling of supervisors and dealers to ensure appropriate staffing within the assigned pit or assigned games.</li>
<li>Oversee fills and credits required during the operation of supervised games.</li>
<li>Train team members; plan and assign work areas, appraise performance, initiate employee commendations and discipline, address and resolve guest and employee concerns and complaints.</li>
<li>Maintain a clean, safe, hazard-free work environment within the area of responsibility.</li>
</ul>
More about you
<ul>
<li>At least 4 years of full-time gaming floor supervisory or management experience is required.&nbsp;</li>
<li>Supervisory experience in several types of table games (blackjack, roulette, craps and poker).</li>
<li>Ability to obtain and maintain a state gaming license.</li>
<li>Effective oral and written communications skills.</li>
<li>Ability to work in a fast-paced environment.</li>
<li>No degree required.</li>
</ul>
Physical requirements
<ul>
<li>Ability to walk, stand and sit for extended periods of time.</li>
<li>Manual dexterity to lean and bend at the waist or neck; frequent upper and lower arm reaching.</li>
<li>Ability to use hands and fingers to carry out job duties.</li>
</ul>
Shift details
Evenings Overnight 
Who we are
Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
 Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. 
 $56,900 - $76,800 / year

Table Games Shift Manager, Wheeling Island Casino

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Serves as strategic business partner for General Manager and department heads. Responsible for interpreting financial results and collaborating with property leadership to improve financial performance. Leadership responsibility to provide guidance to property leadership on financial implications of operational decisions. Responsible for direct oversight of Cage and property Finance and indirect oversight of Count Team and Receiving/Warehousing.
<ul>
<li>Understand financial results and collaborate with property leadership to improve financial performance.</li>
<li>Analyze reporting from FP&amp;A center of excellence; provide support and leadership to implement recommendations.</li>
<li>Review financial forecasts with property operational teams and ensure accuracy of property forecasts.</li>
<li>Responsible for the preparation and presentation of financial results to Boyd company executives with support of General Manager and property leadership.</li>
<li>Responsible for the preparation and presentation of operating and capital budgets.</li>
<li>Responsible for property cage and finance teams, including indirect oversight of count teams and receiving/warehousing teams.</li>
<li>Manage property cash levels and ensure property does not have excess cash on hand.</li>
<li>Responsible for internal audit or gaming regulatory audit exceptions and updating property processes as necessary.</li>
<li>Provides continuous coaching, mentoring and development to staff.</li>
<li>Promote, develop and maintain effective communication, interaction, and excellent relationship with department heads, including ensuring their requirements are identified and consistently met.</li>
<li>Perform all functions with the highest level of integrity.</li>
<li>Observe and follow all safety procedures.</li>
<li>Performs all other job related duties as requested.</li>
</ul>
Qualifications 
<ul>
<li>Substantial casino&nbsp;experience.</li>
<li>Bachelor’s Degree in Finance, Accounting, or similar area.</li>
<li>Five (5) years supervisory/management experience in a related area.</li>
<li>Five (5) years of demonstrated experience in financial analysis.</li>
<li>Intermediate level skills with Microsoft Excel/Word/Outlook, basic office equipment, and 10-key.</li>
<li>Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.</li>
<li>Excellent written, verbal and public presentation communication skills and demonstrate ability to resolve all situations in a professional manner.</li>
<li>Have initiative, strive for continuous improvement.</li>
<li>Strong team player that has a direct approach and is solution oriented.</li>
<li>Professional appearance and demeanor.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Casino Finance Director

<h3>Job Description</h3>
Job Description
Job Title: Casino Attendant
Reports to: Casino Manager
Compensation Type: Hourly
Summary of Position: Provide friendly, responsive service to create an exceptional gaming experience for our guests.
Duties and Responsibilities:
<ul>
<li>Greet customers with a smile and if possible, by name</li>
<li>Serve guests beverages at the lottery machines</li>
<li>Cash lottery tickets and make change for guests</li>
<li>Balance lottery drawer at beginning and end of shift</li>
<li>Perform opening and closing duties</li>
<li>Work accurately with large sums of money</li>
<li>Make sure the casino, machines and bathrooms are always kept clean.</li>
<li>Follow all health and safety regulations</li>
<li>Strictly adhere to all state and local laws associated with video lottery play and alcohol consumption</li>
<li>Thank guests as they leave and invite them to return</li>
<li>Must be available to work days, nights, weekends and holidays</li>
<li>Ability to adapt to changes in our business strategies</li>
</ul>
Qualifications:
<ul>
<li>Responsible, reliable and punctual.</li>
<li>Strong customer service and communication skills</li>
<li>Basic knowledge of video lottery games and machine functions</li>
<li>Possess basic math skills and have the ability to handle money</li>
<li>Ability to work in a standing position for long periods of time</li>
<li>Be able to lift, bend, stoop and reach… unless a doctor's note is provided with descriptive limitations</li>
<li>Must be of at least 21 years of age</li>
</ul>
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