<h3>Job Description</h3>
Job Description
Summary
Incumbent is responsible for the safe, orderly and expeditious flow of air traffic on the Non-movement areas of the airport, utilizing surveillance radar-like targets and camera imagery.
Dimensions of Position
Incumbent works under the general supervision of the Ramp Tower Manager who relies on the incumbent to perform established duties independently. On new or revised procedures, the manager gives detailed instructions and observes and checks work during or immediately after completion according to complexity of the task or until satisfied the incumbent is able to perform the procedure independently.
Accountability
<ol>
<li>Makes decisions involving:
<ol>
<li>The sequence and separation of gate traffic ready for pushback and engine start.</li>
<li>Plans the sequence of arriving traffic, using provided electronic aids, prior to arrival at the airport.</li>
<li>The merging of arriving and pushback traffic that will assure all aircraft equitable treatment and provide for minimum delays.</li>
</ol>
</li>
<li>Determines the usability of and resolves problems with:
<ol>
<li>Communications equipment</li>
<li>Video Camera displays (radar and imagery)</li>
<li>STARS (radar) display</li>
<li>ASDE-X (radar) display</li>
<li>Gate Management computer programs</li>
</ol>
</li>
<li>The Ramp Tower is a positive control facility. Incumbent will be required to instruct aircraft how and when to push-back, instruct aircraft when to taxi, who to follow, taxi route, intermediate hold points, route clearance limit, and frequency transfer points.</li>
<li>Incumbent will initiate, and respond to, necessary coordination with the FAA ATCT Ground Control Position concerning the movements of inbound and outbound aircraft.</li>
<li>Execute procedures required of the local Surface Movement Guidance and Control System Plan (SMGCS) during periods of reduced visibility, execution of the local Ice Threat Management Plan during periods of aircraft anti-icing, and the local Gate Hold program when initiated by the ATCT.</li>
<li>Provide flight crews with, when required, field conditions, altimeter settings, weather conditions, operating status of navigational aids and NOTAMS. Provide the ATCT with pilot reported adverse weather, bird activity and unsafe or unusual airport activities or conditions.</li>
<li>Determine whether a given situation is or may develop into an emergency; and notifies, via â€œCrash Phoneâ€?, emergency services.</li>
<li>Performs lower grade level duties as necessary to meet operational requirements and for proficiency maintenance.</li>
<li>Provides OJT training to others.</li>
</ol>
Requirements
Education: High School Graduate
Experience:
Previous aviation experience is desired as a minimum i.e. airline dispatcher, pilot, air traffic controller, experience handling aircraft on the airport ramp. Position is subject to drug and/or alcohol testing per RVA's non-DOT policy (pre-employment, random, reasonable cause/suspicion, post-accident).

Ramp Controller

<h3>Job Description</h3>
Job DescriptionSummary
Responsible for all phases of Mission Generation on the Simulator and Mission Planning Systems (MPS), to include producing DTCs and Crew Mission Packages. 
Essential Functions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Participate as Event Controller for multiple DMO events</li>
<li>Participate in MPC activities in the conduct of DMO events.</li>
<li>Create and distribute mission planning cell materials to include but not limited to:
<ul>
<li>Scenario coordination sheets</li>
<li>ATO, Fragmentary Breakouts, ACO</li>
<li>AOB, GOB lay-downs</li>
<li>SPINS, ROE</li>
<li>Maps, target photos</li>
<li>Line-up cards, communication cards</li>
<li>Briefing slides</li>
</ul>
</li>
<li>Create scenarios within Environment Generator software</li>
<li>Coordinate with NCC personnel for ECC set-up</li>
<li>Conduct mission briefing, execution, debriefing and event report documentation</li>
<li>Troubleshoot operations related to software and hardware issues</li>
<li> Attend scheduled academics, meetings, and other training</li>
<li>Support other OTI activities defined by the Government</li>
<li>Duty Day to support published event schedule (includes 30 minutes unpaid lunch period)</li>
</ul>
Travel
The Event Controller Subject Matter Expert role requires up to 25% travel to support various Distributed Mission Operations (DMO) events and related activities. This travel is necessary for on-site coordination, mission planning, execution, debriefing, and troubleshooting. Flexibility and adaptability are essential to meet the demands of this role effectively.
Expected Hours of Work
A standard 40-hour workweek, Monday to Friday. Flexibility to work overtime and weekends as needed to meet project deadlines and client requirements. 
Supervisory Responsibilities
The Event Controller Subject Matter Expert does not have direct supervisory responsibilities. However, the role requires providing guidance and coordination to team members during mission planning, execution, and debriefing. The SME will also collaborate closely with other departments and personnel to ensure successful event outcomes and may mentor junior team members as needed.
Education and/or Experience
• Current or former qualification with a minimum of three (3) years’ experience in any of the following:
<ul>
<li>Fighter aircraft</li>
<li>Attack aircraft</li>
<li>Remote Piloted Vehicle</li>
<li>Intelligence, Surveillance, and Reconnaissance</li>
<li>Tactical Air Control Party (TACP)</li>
<li>Joint Terminal Air Controller (JTAC)
<ul>
<li>Air Battle Manager (ABM) and/or Command and Control (C2)</li>
<li>Military Intelligence</li>
<li>Combat Search and Rescue</li>
<li>Army or Marine Corps combat arms officer</li>
<li>Army or Marine Corps aviation experience as pilot (fixed wing or rotary wing)</li>
<li>Military Air Forces</li>
<li>Group 4 or 5 Unmanned Aerial Vehicle Flight Operations</li>
</ul>
</li>
</ul>
Additional Eligibility Qualifications
None
Citizenship
U.S. Citizenship required. Must be able to obtain and maintain a Top-Secret level security clearance. 
Competency
The requirements listed below are representative of the knowledge, skill, and/or ability required for this position. 
Language Skills
Proficiency in speaking, reading and writing in English. Ability to read, analyze and interpret common professional and industry relevant technical literature. Ability to correspond professionally, effectively and efficiently with coworkers, subcontractors, customers, regulatory agencies, or members of the business community in person and in a virtual team environment. 
Mathematical Skills
Ability to comprehend, calculate and apply principles of business math. 
Computer Skills
Solid Technology skills, including proficiency with Microsoft Office applications, are essential. Experienced and proficient in the use of standard personal computer software tools; including word processors, spreadsheets, presentation graphics, databases, virtual meetings, team collaboration software, project tracking and databases. 
Reasoning Ability
Ability to identify and define problems, gather and analyze relevant data, establish facts, and draw sound, logical conclusions. 
Physical Demands
The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Sitting and standing: The ability to remain in a stationary position for part of the time, and to occasionally move around the office. </li>
<li>Using hands and fingers: Operating a computer, keyboard and telephone, as well as handling or feeling other objects.</li>
<li>Reaching, stooping and kneeling: Accessing files and other items</li>
<li>Vision: Close vision for computer work.</li>
<li>Lifting and carrying: Moving small items and possibly lifting and carrying up to 25 pounds. </li>
<li>Attendance: Regular, predictable attendance is required. </li>
</ul>
Work Environment
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Moderate noise (i.e., business office with computers, phone, and printers, light traffic).</li>
<li>Ability to work in a confined area.</li>
<li>Ability to sit at a computer terminal for an extended period.</li>
</ul>
Other Requirements
<ul>
<li>Comply with company policies and procedures and work instructions. </li>
<li>Follow company standards of professionalism.</li>
<li>Treat customers and coworkers with respect.</li>
<li>Be honest and dedicated in your work.</li>
<li>Follow directions of supervisory and management staff.</li>
<li>Comply with company quality standards.</li>
<li>Maintain a professional appearance and comply with any company dress code.</li>
</ul>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
CymSTAR, LLC will recruit, hire, train, and promote qualified individuals in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, military and/or veteran status, or disability or any other characteristic protected by federal, state, or local laws in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. CymSTAR, LLC does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986. 
 
If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department via phone at 918-251-8100 or email at <a href="mailto:hr@cymstar.com" target="_blank">hr@cymstar.com</a>
 
This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Event Controller Subject Matter Expert - IA

<h3>Job Description</h3>
Job Description
TITLE: HVN – Terminal Operations Controller
REPORTS TO: Landside Operations Manager
LOCATION: New Haven, Connecticut
AIRPORT: Tweed-New Haven Airport (HVN)

ORGANIZATIONAL OVERVIEW
Avports HVN, Tweed New Haven Airport Authority and The New HVN have formed a unique comprehensive public private partnership to develop, build, finance, maintain and operate the Tweed New Haven Airport. The New HVN will improve infrastructure, prioritize safety and security, evolve the passenger experience, strive to exceed guest and neighbor expectations, deliver economic benefits to the region, and focus on sustainability and environmental impacts as our commitment to a better future at HVN.

POSITION SUMMARY
The Terminal Operations Controller serves as the primary point of contact (POC) for daily air carrier operations at the airport, coordinating terminal and ramp usage, gate assignments, and deicing activities. Responsibilities include real-time adjustments to gate and aircraft parking, ensuring accurate flight information displays, monitoring terminal occupancy for safety compliance, and supporting contingency plans. The position works with the Airport Security Coordinator on compliance with security requirements, coordinates emergency medical responses, monitors access control, and documents incidents. Shift work, mandatory overtime, and close communication with airline and ATC staff are essential for maintaining safe, efficient ramp operations.
DESCRIPTION OF DUTIES / ESSENTIAL JOB FUNCTIONS
<ul>
<li>Serve as initial airport point of contact (POC) for all daily air carrier operational matters, escalating matters to the management team as required.</li>
<li>Coordinate usage of terminal facilities including air carrier ramp and deicing pad/collection system.</li>
<li>Distribute daily gate assignments to local air carrier ground handling providers using the Gate Management System.</li>
<li>Adjust gate and aircraft parking/RON assignments in real-time, based on contributing factors including, but not limited, to air carrier scheduling priority, flight load factors, passenger flows, holding space limitations, required aircraft repositioning, weather, or other factors contributing to irregular operations.</li>
<li>Confirm accuracy of flight information displays (FIDS) and coordinate with internal departments to correct any identified discrepancies, ensuring information is manually updated as required.</li>
<li>Monitor terminal occupancy to ensure compliance with local fire code and other public safety requirements.</li>
<li>Anticipate and communicate the need to activate operational contingency plans based on air carrier flight schedules and current terminal occupancy.</li>
<li>Supports the Airport Security Coordinator to ensure the airport meets all 49 CFR 1542 requirements.</li>
<li>Coordinate appropriate medical response with mutual aid EMS. </li>
<li>Document irregular events through airport’s incident report and notification systems. </li>
<li>Monitor the airport’s access control and CCTV systems and report any unauthorized entry of persons or vehicles in the terminal and on the AOA in compliance with TSR 1542. </li>
<li>Position involves shift work and mandatory overtime. </li>
<li>Maintain acceptable attendance and performance of required functions. </li>
<li>Monitor and communicate on aviation frequencies.</li>
<li>Coordinate with airline staff and Air Traffic Control (ATC) regarding ramp operations, including deicing and irregular operations. </li>
<li>Work closely with airport operations personnel to ensure safe ramp operations.</li>
<li>Follow all terminal operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
PROFESSIONAL EXPERIENCE &amp; QUALIFICATIONS
<ul>
<li>Bachelor’s degree with a focus in airport management preferred. </li>
<li>Previous experience in airport operations or related field preferred.</li>
<li>Demonstrated ability to operate in a complex environment without direct supervision.</li>
<li>Previous experience in the performance of airport emergency planning.</li>
<li>Must possess effective public communications, written and verbal skills.</li>
<li>Possession of a valid driver’s license and ability to obtain and sustain a valid driver’s license in the person’s state of residence and maintain driver record compatible with Company’s insurance company’s criteria. </li>
<li>Must be willing and able to work nights, weekends, and holidays, as scheduled.</li>
<li>Extended shifts and/or callbacks may be necessary. Periodic shift rotation can be anticipated to maintain familiarity with all operational situations. </li>
<li>Ability to possess ramp, airport, and aircraft knowledge and qualifications. </li>
</ul>
COMPENSATION &amp; BENEFITS
Starting wage of $24.00 per hour. Avports provides a comprehensive benefits package to all full-time employees, including Medical, Dental, and Vision options, a Retirement Savings Plan, and Life, AD&amp;D, and Disability insurance. All benefits are subject to Company policies and availability.
 
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle to feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee is occasionally required to sit. The employee must regularly lift and/or move more than 50 pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Equal Opportunity Employer (EOE)
Drug-Free Workplace Program (DFWP)

Airport Terminal Operations Controller

<h3>Job Description</h3>
Job DescriptionCompany Description 
Who is Senior plc?
Senior plc is an international, market-leading, engineering solutions provider with 19 operating businesses in 11 countries. Traded on the London Stock Exchange, Senior designs and manufactures high-technology components and systems for the worldwide aerospace, defense, land vehicle and power &amp; energy markets.
Senior Aerospace SSP, a division of Senior plc, is the world’s largest aerospace high-pressure ducting system supplier. Starting as ‘Stainless Steel Products’ in 1945, and acquired by Senior plc in 1995, we are vertically integrated with our own foundry, fabrication shop, and ISO-certified engineering lab, allowing us to design, manufacture, and qualify complex ducting systems for space launch, defense, and commercial aerospace applications worldwide.
Our global values underpin what we do, and how we do it …
Safety – Integrity – Customer Focus – Respect &amp; Trust – Accountability – Excellence
Why join SSP?
Senior Aerospace SSP is the recognized global leader in high-pressure bleed air ducting systems. We provide "total resource" system solutions for complex ducting requirements, with our components found on most aircraft operating worldwide.
Job Description 
Summary:Under the supervision of the Product Development Manager, originates manufacturing proposals and develops manufacturing plans to meet basic customer drawing requirements.&nbsp; Supervises manufacturing planning in creating of work instructions.&nbsp; Supervises tool design in making proposals and tool drawings.&nbsp; Supervises manufacturing projects including proposal, design for manufacturability, design for inspectability, design for cost, manufacturing support and production support.
Essential Duties and Responsibilities:
Under general supervision, must be able to perform a variety of job duties including, but not limited to:
<ul>
<li>Plans and coordinates the maintenance of account records for revenue, transfer and disbursements of funds and monies in accordance with legal and professional requirements, established procedures and given directives.&nbsp; Assumes responsibilities of determining cash requirements and keeping interest payments to a minimum along with the complete processing of the loan paperwork.</li>
<li>Balances books and prepares monthly profit and loss statements and balance sheets according to account classifications.</li>
<li>Analyzes cost data involving labor, material, and overhead costs and records data for use by management in controlling expenditures.</li>
<li>Investigates the adequacy, accuracy, and/or distribution of charges to these costs; selects records such as production sheets, operation schedules, material records, time sheets, payrolls, etc., to calculate expenditures and to survey the causes for unusual conditions.&nbsp; Submits results to Controller for review and interpretation.</li>
<li>Maintains records of expenses, inventories and budget balances; audits vouchers and expense accounts.</li>
<li>Cooperates with systems and procedures in installation and maintenance of appropriate procedures, forms and records affecting general accounting, cost accounting and related activities.</li>
<li>Recommends contracting for outside accounting or clerical services to support activities.</li>
<li>Keeps abreast of developments in government accounting, rules and regulations, and reports to CFO accordingly.</li>
<li>Assumes responsibility for accuracy, completeness and safekeeping of records, petty cash fund, and for conducting all activities in conformance to prescribed company accounting and financial policies and controls.</li>
<li>Responsible for month-end reporting to public parent, variance analysis, and management of all accounting functions.&nbsp; Utilizes the FRx to review spending, budget and forecast information.</li>
<li>Responsible for the complete budgeting and forecasting process.</li>
<li>Provides management with reports specifying and comparing factors affecting prices and profitability of products or services.</li>
<li>Works with inventory in relation to the GL at month end.</li>
<li>Follow all Senior policies and procedures.</li>
<li>Other duties with the work as assigned.</li>
</ul>
In addition to the above, Engineers are to maintain an organized, clean and safe work area using safety standards and expectations while adhering to all quality practices. Senior is an Equal Opportunity Employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Qualifications 
Education and/or Experience:
<ul>
<li>Bachelor of Science degree with major studies in mechanical or manufacturing engineering, or the equivalent in progressively responsible experience in product design for manufacturability and inspectability in the precision metals industry in addition to the experience described thereafter.&nbsp;</li>
<li>Minimum of three years of experience in product engineering and manufacturing in the precision metals industry, as applied to aircraft or missile design.</li>
<li>Advanced knowledge of physics, engineering mechanics and mathematics through analytical and descriptive geometry and trigonometry; thorough understanding of specifications, such as MIL, AN, MS, NAS, ASTM, AMS, etc.&nbsp; Good working knowledge of manufacturing techniques and equipment.&nbsp;</li>
</ul>
Required Skills:
<ul>
<li>Language: Must have excellent communication and inter-personal skills; must have the ability to read, comprehend, present, and write (in English) correspondence, blue prints, technical journals and drawings, policies, procedures, etc.</li>
<li>Reasoning Ability: Ability to apply common sense understanding to carry out detailed, written and oral instructions. Ability to solve problems involving many variables in various situations. Ability to analyze problems methodically, to draw realistic conclusions and to apply them in a practicable manner.&nbsp;</li>
<li>Mathematical Skills:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.&nbsp;</li>
</ul>
<ul>
<li>Other Abilities: Must be able to effectively multi-task and quickly change from one task to the next and back.&nbsp; Must be a detail orientated, self-administrator able to work quickly and effectively in a fast-paced environment.High degree of accuracy and alertness to details.</li>
</ul>
Tools used:
<ul>
<li>Personal computer (Microsoft Office), fax machine, three line telephone, copier, scanner, etc.&nbsp;&nbsp;</li>
</ul>
 Additional Information 
Annual Target Salary = $115,000.00
Monday - Friday&nbsp; &nbsp; &nbsp; &nbsp;8:00am&nbsp; - 5:00pm
Joining our team will provide you with a rewarding career with a tight-knit and collaborative team. You will also enjoy a competitive compensation package that includes a market-led base salary, comprehensive benefits package along with wellness benefits, matching 401K plan and paid time off. Apply today for an opportunity to join our team!
Trade Compliance Statement Access to our facilities is restricted under the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR) to U.S. Persons (U.S. Citizens, lawful permanent residents, U.S. Nationals, U.S. refugees, asylees, or temporary residents under amnesty provisions ), and to properly licensed foreign persons. Applicants receiving a conditional offer of employment will be required to provide information to determine whether they are subject to these regulations and, if so, to assess their country of chargeability for export control purposes. Additionally, potential employee names will be screened against the Consolidated Screening List (maintained by the United States government) to determine eligibility to receive controlled technical data.
To ensure there is no unexpected delay to your start date with our Company and due to the potential need to obtain an export license, we would like to promptly assess whether such a license is needed to access our facility and/or systems. &nbsp;Such licenses can take several weeks/months to obtain from the U.S. Government. Our Trade Compliance department may reach out to you with a Licensing Assessment form, which we request you kindly complete and return as soon as possible.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EOE M/F/D/V/VEVRAA Federal Contractor

Product Development Engineer

<h3>Job Description</h3>
Job Description
Do you have a passion for helping others on their journey to health and happiness? Are you the kind of person who naturally makes people feel welcome, valued, and heard? If so, we’d love for you to join our vibrant acupuncture office as a Part-Time Patient Care Coordinator (15-20 hours/week)!
At our clinic, we’re committed to creating a supportive and uplifting environment where patients can feel empowered in their wellness journey. We’re looking for someone who’s adaptable, detail-oriented, and always ready to greet each patient with a smile. From hands-on patient care to behind-the-scenes tasks like inventory and light cleaning, no two weeks will look the same.
What You’ll Be Doing:
<ul>
<li>Be the friendly face and first point of contact for patients</li>
<li>Prepare patient charts, treatment rooms, and equipment</li>
<li>Assist with hands-on patient care</li>
<li>Keep the office organized and running smoothly, ensuring everything is in its place</li>
<li>Use your creativity and resourcefulness to make every patient’s visit enjoyable and seamless</li>
</ul>
The Ideal Candidate:
<ul>
<li>Loves connecting with people and radiates warmth and positivity</li>
<li>Is a master multitasker with strong organizational skills</li>
<li>Has the energy of a cheerleader, the poise of a Jedi, and the precision of an air traffic controller</li>
<li>Is proactive, efficient, and adaptable to changing needs</li>
<li>Thrives in a fast-paced, team-oriented environment</li>
<li>Shares our values of kindness, positivity, and exceptional care</li>
</ul>
What We Offer:
<ul>
<li>Competitive pay with growth potential</li>
<li>A supportive, collaborative team environment</li>
<li>Part-time weekday hours with holidays off</li>
<li>No prior experience? No problem! We value passion, resourcefulness, and authenticity over keywords and resumes.</li>
</ul>
There’s plenty of room for growth! As our practice expands, so will your opportunities for increased responsibility and pay. The more you bring to the table, the faster your growth will be.
Job Details:
<ul>
<li>15-20 hours/week (daytime schedule, major holidays off)</li>
<li>30, 60, and 90-day performance reviews with raises based on performance</li>
<li>Starting pay: $18/hour</li>
</ul>
Ready to Make an Impact? If this sounds like your perfect fit and you’re ready to contribute to a team dedicated to wellness, we’d love to hear from you!
Here's how to apply:
1. Email your resume AND cover letter to: info @ neacuwellness.com (no spaces)
2. Subject line: "Rockstar Wellness Coordinator"
3. Tell us why you're the missing piece to our puzzle
4. Bonus points for showing personality (we're not robots, neither should your application be)
Warning: Applications submitted anywhere else will vanish into the internet void. Following directions = surprisingly important life skill.

Part Time Patient Care Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
About Cenegenics
Cenegenics is the pioneer in performance-based longevity medicine, serving high-achieving individuals through advanced diagnostics, elite physician care, and transformative health programs. We serve a luxury-focused, concierge-style memberbase, setting us apart from general wellness and longevity organizations. We’re not just building a brand — we’re leading a movement.
We’re seeking a Campaign &amp; Brand Activation Manager to be the air traffic controller for our brand execution. This is a hybrid role: part project manager, part communicator, part creative utility player. You’ll support national campaigns, manage center and regional marketing requests, and ensure that messaging, PR, and brand visibility are consistent and impactful. This is an ideal opportunity for a marketer who’s growing in their career, eager to take on more responsibility, and ready to learn across multiple disciplines.
What You’ll Own
Campaign Activation
<ul>
<li>Localize and roll out national campaigns (PR, paid, email, social) for centers/regions.</li>
<li>Partner with Growth Marketing and Content to translate campaign assets into field-ready toolkits.</li>
<li>Define and report success metrics such as patient acquisition, engagement, and brand awareness lift.</li>
</ul>
Brand &amp; Communications
<ul>
<li>Support messaging, PR, and thought leadership efforts to position Cenegenics as the authority in longevity medicine.</li>
<li>Assist with event/conference visibility, including collateral, talking points, and onsite materials.</li>
<li>Manage earned media opportunities, influencer collaborations, and affiliate relationships.</li>
</ul>
Regional/Center Marketing Support
<ul>
<li>Act as the point of contact for center-specific &amp; regional marketing requests.</li>
<li>Create quick-turn collateral, proposals, and one-pagers in Canva to support local needs.</li>
<li>Maintain and update the brand portal (logos, templates, case studies, physician profiles).</li>
<li>Train center staff on how to use brand assets effectively. </li>
<li>Ensure all regional marketing materials align with the premium client experience that defines Cenegenics.</li>
</ul>
Creative &amp; Social Media
<ul>
<li>Develop social media content calendars in partnership with Content &amp; Creative teams.</li>
<li>Draft and schedule posts for LinkedIn, Instagram, and Facebook — with a focus on thought leadership, events, and PR wins.</li>
<li>Create lightweight creative assets (graphics, short videos, reels) using Canva or similar tools.</li>
<li>Monitor engagement and report on content performance, flagging opportunities to boost visibility.</li>
<li>Support real-time coverage of events, conferences, and campaigns across social channels.</li>
</ul>
Sales Enablement
<ul>
<li>Support proposal and pitch deck creation for enterprise opportunities.</li>
<li>Package thought leadership, testimonials, and data into persuasive sales tools.</li>
<li>Partner with VP of Marketing on executive-level presentations and board decks.</li>
</ul>
Project &amp; Process Management
<ul>
<li>Own the intake process for marketing requests (campaigns, proposals, creative).</li>
<li>Prioritize and assign work across Creative and Content resources.</li>
<li>Manage deadlines, track deliverables, and communicate progress to stakeholders.</li>
<li>Jump in as a utility player when fire drills arise — from urgent PR responses to last-minute collateral needs.</li>
</ul>
Who You Are
<ul>
<li>A Communicator: Strong writing skills for messaging, proposals, and PR content.</li>
<li>A Brand Steward: You understand brand standards and know how to enforce them diplomatically.</li>
<li>A Project Manager: Skilled at organizing multiple requests using tools like Asana, Monday, or HubSpot tasking.</li>
<li>A Creator: Comfortable in Canva (or similar tools) to quickly spin up branded collateral.</li>
<li>A Utility Player: Adaptable and resourceful: thrives in a fast-paced, high-touch environment.</li>
<li>A Growth-Minded Marketer: Ambitious, eager to expand your skills in PR, brand activation, and campaign management.</li>
</ul>
Ideal Profile:
<ul>
<li>3–5 years of marketing experience (agency, healthcare, luxury, or high-growth environment a plus).</li>
<li>Hands-on experience managing campaigns, PR/media outreach, or influencer/affiliate programs.</li>
<li>Comfortable creating lightweight assets in Canva and collaborating with designers for larger creative needs.</li>
<li>Experience supporting both centralized Marketing teams and distributed/local stakeholders.</li>
<li>Strong organizational and interpersonal skills to manage requests and deadlines under pressure.</li>
</ul>
What We Offer
<ul>
<li>Competitive compensation and benefits.</li>
<li>Remote flexibility — work anywhere in the U.S.</li>
<li>High-visibility role with exposure across Marketing, Sales, Product and Executive teams.</li>
<li>A unique opportunity to grow your career in brand and communications while shaping the future of personalized health.</li>
</ul>
Ready to Step Up?
If you’re looking for a high-impact marketing role where no two days look the same — and where your work directly shapes how Cenegenics shows up in the market — we’d love to hear from you!
Requirements:

Campaign & Brand Activation Manager

<h3>Job Description</h3>
Job Description
OUR MISSION
Imagine building a better healthcare journey for cancer patients, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.
To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
YOUR ROLE 
As an Administrative Assistant Team Lead, you will be leading one of our frontline teams who are responsible for managing inbound calls, texts, emails, and faxes from members and providers and connecting them to their Care Team. Additionally, you and your team will provide administrative support by generating member reports, data entry, and checking and sending mail on behalf of the Care Team. This role reports into our Senior Manager, Care Team, and in it, you will manage non-clinical escalations from your team and enable them to best support our members. In order to hit the ground running, we expect this person to have a proven track record in leadership and mentorship with experience recruiting and leading high performing, hourly employees. Ideally, you also have prior experience in healthcare, customer service, or tech. This is an remote role.
Within your first month, you will:
<ul>
<li>Have completed Administrative Assistant training and demonstrated excellence in the Administrative Assistant role as you ramp up.</li>
<li>Know our Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards backwards and forwards, and actively share ideas on how to improve them.</li>
<li>Be on the path to becoming an expert on our Thyme Care systems, tools, technology, partners, and expectations.</li>
<li>Directly manage and serve as an escalation point to a team of Administrative Assistants.</li>
<li>Lead team meetings as needed to drive performance and enable your team.</li>
<li>Provide Administrative Assistant inbound telephonic, text, fax, and email support for our members, and be able to identify and triage a member's needs to connect them with our Care Teams for clinical support and care coordination.</li>
<li>Manage PTO requests, reimbursements, time sheets, and schedule adherence for your team.</li>
<li>Ensure the office space is kept secure of PHI and mailer materials.</li>
<li>Ensure mail is sent timely to members on behalf of the Care Team and check the Nashville-based PO box.</li>
<li>Ensure weekly surveys are sent within SLA to our members and daily reports are generated for our teams.</li>
<li>Assist in scheduling patient and provider calls and case conferences, as needed.</li>
<li>Participate in interviews to hire a best in class team of Administrative Assistants.</li>
<li>Act as an air traffic controller by monitoring assignments, inbound call metrics, and by ensuring workflows and queues are being effectively and efficiently managed. </li>
<li>Monitor queues, quality and productivity metrics of your team, and develop coaching and remediation plans accordingly. You'll also begin to perform quality assurance audits for your team, and will continue as needed.</li>
</ul>
Within your first three months, you will:
<ul>
<li>Run point on reviewing candidate profiles, updating Job Descriptions, participating in interview loops, and understanding the skills, qualities, and experience that set a candidate up for success. </li>
<li>Provide support on building and maintaining resources and optimizing schedules and contributing to updating staffing requirements, project initiatives, and policies and procedures.</li>
<li>Contribute to special projects, data entry, and the development of SOPs, workflows, and enablement materials for your team.</li>
<li>Drive engagement and promote the Thyme Care vision and strategy.</li>
<li>Be able to identify key deliverables that serve as the priority of our organizations value proposition.</li>
<li>Provide overflow, holiday, and on-call coverage support, as needed.</li>
</ul>
WHAT LEADS TO SUCCESS
<ul>
<li>Act with our members in mind. Thyme Care's mission, and in particular our member experience, matters deeply to you. </li>
<li>Move with purpose. You're biased to action. You know how to identify and prioritize your initiative's needs, and do what it takes to ensure that urgent and important needs are acted on immediately.</li>
<li>Seek diverse perspectives. You are humble and proactively seek feedback from others. You're always looking to learn and grow.</li>
<li>Organized. You bring structure to chaos. You're skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation.</li>
<li>Effective listener and communicator. You are winsome and articulate, but you always start with listening and you hear what may not be voiced, because you listen so intently to others. You build rapport and great working relationships with members and colleagues.Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course.</li>
<li>A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season where they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort learning new technology is important.Identify priorities and take action. You know how to identify and prioritize a member's needs, and do what it takes to ensure that urgent and important needs are addressed immediately.</li>
<li>Culture carrier. You're curious, resilient, have a growth mindset, and are committed to fostering a positive environment. </li>
</ul>
OUR VALUES
At Thyme Care, our core values—Act with our members in mind, Move with purpose, and Seek diverse perspectives—guide us in everything we do. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.
This is a full-time, exempt position with an annual salary of $55,000. This is a remote role.
Additionally, we believe employees should be paid fairly compared to their peers inside the company and in the market. We also believe that your personal needs and preferences should be taken into consideration so we allow some choice between equity and cash.
We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.

Administrative Assistant Team Lead

<h3>Job Description</h3>
Job Description
OUR MISSION Imagine building a better healthcare journey for cancer patients, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.
To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
WHAT YOU'LL DO As a Social Work Team Lead, you will oversee and manage one or more of our Social Work teams (LCSWs and/or LMSWs), ensuring they are equipped to deliver compassionate, high-quality psychosocial care while advancing health equity and addressing the social and emotional needs of our members. Reporting to the Director of Social Work, you will manage clinical escalations, support training and development efforts, offer clinical guidance, coach, and mentor your teams while fostering cross-team collaboration. You will play a pivotal role in driving quality improvement initiatives and enhancing Thyme Care's service offerings by effectively communicating feedback to our clinical leadership from members, providers, and your teams.
Clinical supervision may also be part of this role, depending on licensure and program needs.
To excel in this role, you must demonstrate strong leadership and mentorship skills, with a proven track record of managing hourly staff and high-performing social work teams. You are a proactive problem solver who views challenges as opportunities for growth and is committed to continuous improvement. Experience in healthcare, particularly in oncology or palliative care is essential. Knowledge and an understanding of provider and health plan operations are also beneficial.
After your first three months, you will:
<ul>
<li>Have completed Social Work training and demonstrated competencies in a Social Worker role</li>
<li>Know our Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards backward and forward, and actively share ideas on improving them.</li>
<li>Be on the path to becoming an expert on our Thyme Care systems, tools, technology, partners, and expectations.</li>
<li>Directly manage and serve as an escalation point to a team of Oncology Social Workers and Clinical Social Workers, including but not limited to escalated member and caregiver interactions.</li>
<li>Have built strong, trusting relationships with your team and leadership, where listening and empathy are the foundation for every interaction. </li>
<li>Lead team meetings such as daily huddles and case conferences to drive member engagement, enable our Care Teams, and ultimately establish targeted support plans.</li>
<li>Understand the skills, qualities, and experience that set a candidate up for success and participate in the oncology social work interview loop.</li>
<li>Act as an air traffic controller by monitoring assignments and ensuring queues are effectively and efficiently managed. </li>
<li>Handle process and workflow escalations.</li>
<li>Track social work-driven OKRs and conduct root-cause analyses to identify knowledge, data, or procedure gaps.</li>
<li>Support our social workers in identifying and prioritizing member needs and assisting them with care coordination and clinical support such as crisis management, psychosocial emotional support, therapeutic services, care coordination, connecting members to high-quality providers, and preventing readmissions.</li>
<li>Provide clinical expertise in medical, behavioral, and crisis management.</li>
<li>Monitor quality and productivity metrics for all social work team members and then develop coaching and remediation plans for direct reports accordingly.</li>
<li>Provide support on building and maintaining resources, optimizing schedules, and contributing to updating staffing requirements, project initiatives, and policies and procedures.</li>
<li>Drive engagement and promote the Thyme Care vision and strategy.</li>
<li>Be available for urgent clinical escalations and clinical consult support. </li>
<li>Provide Social Work overflow, holiday, and on-call coverage support as needed.</li>
<li>Develop strategies to promote culturally competent care and close the health literacy gap.</li>
</ul>
WHAT LEADS TO SUCCESS
People-first. Thyme Care's mission and members matter to you deeply. An LCSW. You must have a Masters of Science in Social Work/ Masters of Social Work, an unrestricted Clinical Social Work license, and willingness to obtain additional state licenses, as needed. Experience. You have at least 8 years of social work experience, with 2 years as a social work leader in oncology and/or case management. Additionally, you are certified as an Oncology Social Worker (OSW), Certified Advanced Palliative and Hospice Social Worker (APHSW-C), Certified Case Manager (CCM), or other clinically relevant Oncology or Palliative Care certifications Team player. You're a strong collaborator who understands what it's like to lead a team in a growing and evolving environment. You'll ensure your team meets and exceeds the standards set while collaborating with the rest of the organization. Effective listener and communicator. You always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and excellent working relationships with your team, leadership, and stakeholders. Comfort with ambiguity. You have a proven track record of success within scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course… and part of the adventure. Coach. You know your team's strengths and what motivates them, and you strive to keep morale high while constantly challenging them to beat their best and never lose sight of the goal. Grit. You're never afraid to get your hands dirty, but you can also take a step back and connect the company's strategy to your team's performance and execution. A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort in learning new technology is essential. Identify priorities and take action. You know how to identify and prioritize your team's needs and do what it takes to address urgent and essential needs immediately. Bias to action. You're a self-starter and don't need anyone to tell you when to do something. You're always solving problems and going the extra mile for others.
OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Thyme Care employees. In accordance with New York City law, the base salary for this role if filled within New York City is $105,000. The salary range could be lower or higher than this if the role is hired in another location. We also believe that your personal needs and preferences should be taken into consideration so we allow some choice between equity and cash.
We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.
Be cautious ofrecruitment fraud, and always confirm that communications are coming from an official Thyme Care email.

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