field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionDescription:
At Paylocity, we create software that makes companies – especially their HR teams – better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture – all putting us in a category of our own. Join us and learn what makes us unique! We’re a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions – enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work. We are looking for a Payroll Consultant with customer service experience and technical skills to assist new clients’ transition to their new payroll and human resources provider, Paylocity. If you are someone with computer skills, strong attention to detail, has mastered multitasking, and provides exceptional customer service, this is the right entry level opportunity for you.
 
In-Office: This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
 Position Overview As a Client Onboarding Specialist (known internally as Implementation Consultant I), you will support small business clients by configuring solutions that meet their unique needs. You’ll begin by conducting a detailed needs analysis, then tailor system setups to improve efficiency, streamline processes, and enhance reporting capabilities. You’ll also ensure accurate data conversion from previous systems, validate results with clients, and provide hands-on support through the transition to our Client Services team. This role is ideal for detail-oriented professionals who are passionate about delivering excellent client experiences and developing foundational implementation skills
 
Location: Schaumburg, IL
 
Primary Responsibilities
 
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process. To include but not limited to, facilitating meetings, and maintaining communication throughout the life cycle of their implementation.</li>
<li>Provide a smooth transition and post-implementation support as needed, including system maintenance, and issue resolution, based on client feedback.</li>
<li>Assist clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software.</li>
<li>Collaborate with clients to gather and analyze their business requirements related to the</li>
<li>specific HCM function (e.g., payroll, HR, time, and labor).</li>
<li>Review, with client, configuration of system to ensure the software is aligned with the clients' needs and expectations to ensure optimal utilization of system capabilities.</li>
<li>Collaborate with internal cross-functional teams, including sales, product SMEs and project managers, to deliver high-quality implementations.</li>
<li>Troubleshoot and resolve implementation related matters, escalating critical concerns to the appropriate teams when necessary.</li>
</ul>
Education and Experience
<ul>
<li>1+ years of Customer Service or Customer interfacing role</li>
<li>1+ years of HCM implementation experience preferred</li>
<li>Bachelors degree required, or a high school diploma/equivalent or associate degree with a minimum of 5 (five) years experience in HCM</li>
<li>Client Centric Approach: Possess excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process.</li>
<li>Proficiency in Microsoft Office (with a strong emphasis on Excel) and Other Programs:</li>
<li>Adapt quickly to new software platforms and leverage their capabilities to optimize project outcomes. Experience with Excel functions including VLOOKUP, Pivot tables, data manipulation and analysis.</li>
<li>Resourcefulness: Utilize your problem-solving abilities to overcome obstacles and find creative solutions that meeting project requirements and client expectations.</li>
<li>Project Management: Successfully handle multiple projects concurrently, effectively prioritizing tasks, managing timelines and ensuring deliverables are met on time. Maintain a high-level of organization and attention to detail through the implementation process to</li>
<li>meet client deadlines and achieve successful outcomes.</li>
<li>Physical requirements</li>
<li>Ability to sit for extended periods: The role requires sitting at a desk or workstation for long</li>
<li>periods, typically 7-8 hours a day.</li>
<li>Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously</li>
</ul>
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
 
We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
 
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact <a href="mailto:LeaveBenefits@paylocity.com" target="_blank">LeaveBenefits@paylocity.com</a>. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
 
The pay for this position is $24-$30/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via <a href="http://www.paylocity.com/careers" target="_blank">www.paylocity.com/careers</a>.
Requirements:

Client Onboarding Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
The Customer Onboarding Specialist is responsible for welcoming new clients, guiding them through the account or lease setup process, and ensuring a smooth and positive introduction to the company’s products and services. This role acts as the first point of contact for new customers, providing clear communication, support, and education to ensure early satisfaction and long-term engagement. 
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Life (Voluntary and Employer Paid) and Disability Insurance</li>
<li>401(K) with company match beginning with your first contribution.</li>
<li>HSA and/or FSA, as applicable</li>
<li>Paid Time Off, Sick Time, and Company Paid Holidays</li>
<li>Employee Car Discount Program</li>
</ul>
 
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
<ul>
<li>Make welcome calls and/or send onboarding communications to new clients, ensuring they understand account setup, payment processes, and available resources.</li>
<li>Guide customers through documentation, account activation, and initial transactions.</li>
<li>Answer customer questions and resolve initial inquiries promptly and professionally.</li>
<li>Collaborate with Operations, Customer Service, and Collections teams to ensure accurate setup and compliance with internal policies and regulatory requirements.</li>
<li>Maintain accurate records of onboarding interactions in CRM or loan/lease management systems.</li>
<li>Monitor and report on onboarding metrics, such as completion rates, response times, and early customer satisfaction.</li>
<li>Identify recurring onboarding issues and provide feedback to improve processes.</li>
<li>Contribute to a positive customer experience by establishing trust and building strong client relationships from the start.</li>
</ul>
Requirements:
WORK ENVIRONMENT &amp; PHYSICAL ABILITIES:
<ul>
<li>Requires frequent sitting for prolonged periods of time in an office setting.</li>
<li>Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.</li>
<li>Ability to communicate providing verbal feedback in a professional manner.</li>
<li>Ability to receive and analyze data and input into the computer.</li>
<li>Ability to lift up to 30 lbs.</li>
<li>Normal range of hearing and vision.</li>
</ul>
 
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE &amp; SKILLS:
<ul>
<li>Bachelor’s degree in Business, Finance, or a related field (or equivalent experience).</li>
<li>1–3 years of experience in customer service, client relations, or onboarding, preferably in banking, leasing, or equipment finance.</li>
<li>Strong communication, problem-solving, and interpersonal skills.</li>
<li>Ability to explain complex information clearly and professionally.</li>
<li>Proficiency with CRM systems, loan/lease management software, and Microsoft Office Suite.</li>
<li>Detail-oriented, organized, and able to manage multiple clients or tasks simultaneously.</li>
</ul>
 
PREFERRED SKILLS:
<ul>
<li>Knowledge of equipment finance or banking operations.</li>
<li>Familiarity with compliance requirements in financial services.</li>
<li>Ability to work collaboratively with cross-functional teams.</li>
</ul>
 
JOB DETAILS:
<ul>
<li>Type: Salary</li>
<li>Compensation Range: $55,000 - $65,000</li>
<li>Reports To: President</li>
<li>Closing Date: When Filled</li>
</ul>
#TL

Customer Onboarding Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Our client is currently looking to bring aboard an onsite team of HR Assistant/Onboarding Specialists to assist in the hiring initiatives of their Human Resources department, managing the onboarding process of all clinical staff employees, verifying work authorizations and compliance requirements.
Requirements:
Human Resources, Onboarding, and Legal &amp; Compliance experience desired

HR Onboarding Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
 Are you ready to make a real impact in the lives of individuals with disabilities? Do you have a passion for helping others reach their fullest potential? If so, New Avenues to Independence is looking for someone just like you to join our team as a Recruiting and Onboarding Specialist! This position is 32 hours per week in the office.
 
Key Responsibilities:
Recruitment:
Draft compelling job descriptions in collaboration with hiring managers. 
Post job openings on various platforms, including job boards, social media, and the company website. 
Implement targeted recruitment strategies to attract diverse and qualified candidates. 
Proactively source candidates through various channels, including resume databases and professional networks. 
Conduct initial resume screenings and assessments to identify suitable candidates. 
Coordinate and conduct interviews with hiring managers. 
Schedule and coordinate candidate interviews, ensuring a positive and efficient experience for both candidates and hiring teams. 
Communicate interview details and provide necessary information to all parties involved. 
Collaborate with hiring managers to make informed hiring decisions. 
Extend job offers and negotiate terms of employment. 
Conduct background checks and reference checks as needed. 
Foster a positive and inclusive candidate experience throughout the recruitment process. 
Gather feedback from candidates to continually improve the recruitment process. 
 
Onboarding:
Coordinate with various departments to ensure a smooth onboarding process. 
Manage new hire documentation, ensuring completion of all required forms and compliance with company policies and legal regulations. 
Conduct onboarding sessions to familiarize new hires with company culture, values, and expectations. 
Leverage HRIS and onboarding software to streamline processes and maintain accurate employee records. 
Collaborate with IT to ensure new hires have the necessary tools and equipment on their start date. 
Conduct follow-up sessions with new hires to address questions or concerns. 
Gather feedback on the onboarding process and implement improvements as needed. 
Serve as back up team member to deliver comprehensive new hire orientation programs 
Requirements:
Bachelor’s Degree in HR, Business, Psychology, or another related field 
Minimum of 2 years of high-volume recruiting and onboarding experience in a fast-paced environment. (Agency recruitment preferred) 
Experience with sourcing, screening, and building a candidate pipeline
In-depth knowledge of onboarding best practices, including creating and implementing effective onboarding programs, orientation materials, and processes. 
Proficiency in using HRIS systems and experience with different applicant tracking systems (Paylocity preferred) 
Strong interpersonal and communication skills.
Detail-oriented with a focus on delivering high-quality results.
Ability to work collaboratively and independently.
Knowledge of disability services or related field is a plus.

Recruiting & OnBoarding Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
As a Customer Onboarding Specialist I, your role is ensuring a positive user experience for our customers through the successful onboarding and customer service of new clients. You will guide customers through onboarding once the account has been activated and equipment deployed. You will deliver training to customers on our Stax Pay product and processing solutions, explain the functioning and configuration of their particular account, and set them up for success as a Stax customer. Your role is to be the expert for everything product, account, and service related, and to ensure onboarded accounts begin processing as quickly and easily as possible.
 
This position provides project coordination with the client, various internal teams, and external providers utilizing various tools to ensure on-time delivery of the customer onboarding experience. This position will also collaborate with the sales division to ensure an effective client onboarding experience.
 
 
Key Responsibilities &amp; Objectives
<ul>
<li>Manage a pipeline of new accounts that are ready for implementation of Stax services</li>
<li>Overall responsibility for initiating, planning, monitoring, controlling, and closing an onboarding project</li>
<li>Scheduling and completing Onboarding calls with merchants/users</li>
<li>Monitoring and following up with merchants who are not processing or have not completed Onboarding</li>
<li>Provide information, training, and orientation successfully in 1:1 situations and in group-based situations (e.g. webinars)</li>
<li>Drive adoption of our software solutions</li>
<li>Maintain internal and external data requests and ticketing system</li>
<li>Keep client demographics tracking up to date</li>
<li>Complete complex tasks related to the initial setup, build, and customer training of products</li>
<li>Manage projects from initial setup to installation and provide follow up for a period of time post go-live</li>
<li>Guide members to adhere to best practices in the configuration of their products</li>
<li>Provide collaborative leadership to the project team and stakeholders</li>
<li>Communicate any issues or highly requested feature requests to our product team for review</li>
</ul>
Requirements:
<ul>
<li>Customer-service oriented</li>
<li>Very strong verbal and written communication skills</li>
<li>Demonstrated ability to explain complex concepts and processes to non-technical individuals</li>
<li>Solution oriented with the ability to think strategically and creatively in decision making</li>
<li>Able to take direction and feedback well, yet being forward-thinking to challenge the status quo</li>
<li>Detail oriented, strong analytical, organizational, and problem solving skills required</li>
<li>Ability to work independently and utilize good judgment and timing in deciding which situations require management involvement</li>
<li>Must be able to function as part of a team providing a high level of quality service to clients</li>
</ul>

Customer Onboarding Specialist I

<h3>Job Description</h3>
Job DescriptionDescription:
At Paylocity, we create software that makes companies – especially their HR teams – better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture – all putting us in a category of our own. Join us and learn what makes us unique! We’re a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions – enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work. We are looking for a Payroll Consultant with customer service experience and technical skills to assist new clients’ transition to their new payroll and human resources provider, Paylocity. If you are someone with computer skills, strong attention to detail, has mastered multitasking, and provides exceptional customer service, this is the right entry level opportunity for you.
 
In-Office: This is a 100% in-office role based at our Pittsford, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
 Position Overview As a Client Onboarding Specialist (known internally as Implementation Consultant I), you will support small business clients by configuring solutions that meet their unique needs. You’ll begin by conducting a detailed needs analysis, then tailor system setups to improve efficiency, streamline processes, and enhance reporting capabilities. You’ll also ensure accurate data conversion from previous systems, validate results with clients, and provide hands-on support through the transition to our Client Services team. This role is ideal for detail-oriented professionals who are passionate about delivering excellent client experiences and developing foundational implementation skills
 
Location: Pittsford, NY
 
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process. To include but not limited to, facilitating meetings, and maintaining communication throughout the life cycle of their implementation.</li>
<li>Provide a smooth transition and post-implementation support as needed, including system maintenance, and issue resolution, based on client feedback.</li>
<li>Assist clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software.</li>
<li>Collaborate with clients to gather and analyze their business requirements related to the</li>
<li>specific HCM function (e.g., payroll, HR, time, and labor).</li>
<li>Review, with client, configuration of system to ensure the software is aligned with the clients' needs and expectations to ensure optimal utilization of system capabilities.</li>
<li>Collaborate with internal cross-functional teams, including sales, product SMEs and project managers, to deliver high-quality implementations.</li>
<li>Troubleshoot and resolve implementation related matters, escalating critical concerns to the appropriate teams when necessary.</li>
</ul>
Education and Experience
<ul>
<li>1+ years of Customer Service or Customer interfacing role</li>
<li>1+ years of HCM implementation experience preferred</li>
<li>Bachelors degree required, or a high school diploma/equivalent or associate degree with a minimum of 5 (five) years experience in HCM</li>
<li>Client Centric Approach: Possess excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process.</li>
<li>Proficiency in Microsoft Office (with a strong emphasis on Excel) and Other Programs:</li>
<li>Adapt quickly to new software platforms and leverage their capabilities to optimize project outcomes. Experience with Excel functions including VLOOKUP, Pivot tables, data manipulation and analysis.</li>
<li>Resourcefulness: Utilize your problem-solving abilities to overcome obstacles and find creative solutions that meeting project requirements and client expectations.</li>
<li>Project Management: Successfully handle multiple projects concurrently, effectively prioritizing tasks, managing timelines and ensuring deliverables are met on time. Maintain a high-level of organization and attention to detail through the implementation process to</li>
<li>meet client deadlines and achieve successful outcomes.</li>
</ul>
Physical Requirements
<ul>
<li>Ability to sit for extended periods: The role requires sitting at a desk or workstation for long</li>
<li>periods, typically 7-8 hours a day.</li>
<li>Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously</li>
</ul>
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
 
We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
 
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact <a href="mailto:LeaveBenefits@paylocity.com" target="_blank">LeaveBenefits@paylocity.com</a>. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
 
The pay for this position is $24-$30/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via <a href="http://www.paylocity.com/careers" target="_blank">www.paylocity.com/careers</a>.
Requirements:

<h3>Job Description</h3>
Job DescriptionDescription:
At Paylocity, we create software that makes companies – especially their HR teams – better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture – all putting us in a category of our own. Join us and learn what makes us unique! We’re a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions – enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work. We are looking for a Payroll Consultant with customer service experience and technical skills to assist new clients’ transition to their new payroll and human resources provider, Paylocity. If you are someone with computer skills, strong attention to detail, has mastered multitasking, and provides exceptional customer service, this is the right entry level opportunity for you.
 
In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As a Client Onboarding Specialist (known internally as Implementation Consultant I), you will support small business clients by configuring solutions that meet their unique needs. You’ll begin by conducting a detailed needs analysis, then tailor system setups to improve efficiency, streamline processes, and enhance reporting capabilities. You’ll also ensure accurate data conversion from previous systems, validate results with clients, and provide hands-on support through the transition to our Client Services team. This role is ideal for detail-oriented professionals who are passionate about delivering excellent client experiences and developing foundational implementation skills.
 
Location: Meridian, ID
 
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process. To include but not limited to, facilitating meetings, and maintaining communication throughout the life cycle of their implementation.</li>
<li>Provide a smooth transition and post-implementation support as needed, including system maintenance, and issue resolution, based on client feedback.</li>
<li>Assist clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software.</li>
<li>Collaborate with clients to gather and analyze their business requirements related to the</li>
<li>specific HCM function (e.g., payroll, HR, time, and labor).</li>
<li>Review, with client, configuration of system to ensure the software is aligned with the clients' needs and expectations to ensure optimal utilization of system capabilities.</li>
<li>Collaborate with internal cross-functional teams, including sales, product SMEs and project managers, to deliver high-quality implementations.</li>
<li>Troubleshoot and resolve implementation related matters, escalating critical concerns to the appropriate teams when necessary.</li>
</ul>
Education and Experience
<ul>
<li>1+ years of Customer Service or Customer interfacing role</li>
<li>1+ years of HCM implementation experience preferred</li>
<li>Bachelors degree required, or a high school diploma/equivalent or associate degree with a minimum of 5 (five) years experience in HCM</li>
<li>Client Centric Approach: Possess excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process.</li>
<li>Proficiency in Microsoft Office (with a strong emphasis on Excel) and Other Programs:</li>
<li>Adapt quickly to new software platforms and leverage their capabilities to optimize project outcomes. Experience with Excel functions including VLOOKUP, Pivot tables, data manipulation and analysis.</li>
<li>Resourcefulness: Utilize your problem-solving abilities to overcome obstacles and find creative solutions that meeting project requirements and client expectations.</li>
<li>Project Management: Successfully handle multiple projects concurrently, effectively prioritizing tasks, managing timelines and ensuring deliverables are met on time. Maintain a high-level of organization and attention to detail through the implementation process to</li>
<li>meet client deadlines and achieve successful outcomes.</li>
</ul>
Physical Requirements
<ul>
<li>Ability to sit for extended periods: The role requires sitting at a desk or workstation for long</li>
<li>periods, typically 7-8 hours a day.</li>
<li>Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously</li>
</ul>
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
 
We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
 
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact <a href="mailto:LeaveBenefits@paylocity.com" target="_blank">LeaveBenefits@paylocity.com</a>. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
 
The pay for this position is $22/hr-$30/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via <a href="http://www.paylocity.com/careers" target="_blank">www.paylocity.com/careers</a>.
Requirements:

<h3>Job Description</h3>
Job DescriptionDescriptionAbout Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges in claims sounds exciting, we can't wait to meet you.
About the role
In this role, you are responsible for coordinating and leading the comprehensive onboarding process for our Carrier and MGA customers. This includes working across internal and external stakeholder teams to ensure the successful integration of our customers onto the Reserv platform. A high degree of organizational, communication and leadership skills are critical to be successful in this role. Equally important in this role is developing strong relationships with our customers. Onboarding Specialists focus on understanding our customers' needs and expectations and they work relentlessly to capture these in the onboarding experience.
Who you are
<ul>
<li>Energized. Effective leaders are energized and highly motivated by growth and scale. </li>
<li>Articulate. Excellent oral and written communication skills are essential in leading complex integrations across multiple stakeholders.</li>
<li>Organized. Capturing, documenting and relaying critical data points is something good leaders are always focused on. Effective leaders are able to capture and distill the ambiguous to their stakeholders in order to accomplish objectives.</li>
<li>Accountable. Leaders set clear expectations, take responsibility for their actions, work relentlessly to operate with integrity and take ownership for their outputs.</li>
<li>Influential. Competing against the multitude of priorities across stakeholder groups is a complicated dynamic and requires the ability to influence without authority.</li>
<li>Innovative. You challenge existing assumptions and find ways of leveraging technology to elevate the quality, reliability and speed of outputs.</li>
<li>Curious. Leaders are constantly looking for ways to broaden their perspective and develop new skills. Effective leaders are driven by the possibility of having a more complete understanding of their environment.</li>
</ul>
What we need
We need you to do all the things typical to the role:
<ul>
<li>Lead Reserv's onboarding program for new TPA clients and provide prompt, courteous, high-quality customer service.</li>
<li>Facilitate effective communication between internal stakeholder teams, including business development, claims, product, and technology, to meet customer demands and support sales efforts.</li>
<li>Work closely with business development to demonstrate and effectively communicate the value proposition of TPA solutions to prospects and clients.</li>
<li>Conduct product demos, run customer meetings, and ensure clear communication of the benefits and value of TPA solutions throughout the customer journey.</li>
<li>Act as a technical expert, providing support and insights to enhance customer interactions and adapt processes to each client's unique needs.</li>
<li>Analyze and utilize customer feedback to advocate for product improvements and enhancements that boost customer satisfaction and onboarding efficiency.</li>
<li>Design and deliver impactful training programs focused on Reserv's core products to enhance team technical skills and product presentation effectiveness.</li>
<li>Establish and track key performance indicators, creating and iterating dashboards and reports to monitor success and drive continuous improvement on Reserv's processes.</li>
</ul>
Requirements
<ul>
<li>Minimum of 5 years of claims experience, ideally in the following lines of business:</li>
</ul>
<ul>
<li>
<ul>
<li>Auto</li>
<li>Property</li>
<li>Liability or Injury</li>
</ul>
</li>
</ul>
<ul>
<li>At least three years working in a client-facing sales or customer experience role</li>
<li>Ability to read and understand the nuance of different insurance policies to translate relevant information to the team</li>
<li>Capable of analyzing and evaluating data to make sound decisions to improve guidelines, policies, and procedures</li>
<li>Ability to use understanding of claim and insurance policies to ask the right questions and interpret answers to be used to create the right priorities to set the client up for success with onboarding and team preparation</li>
<li>Curious and motivated by problem-solving and questioning the status quo</li>
<li>Desire to engage in learning opportunities and continuous professional development</li>
<li>Willingness to travel for client needs</li>
</ul>
Benefits
<ul>
<li>Generous health-insurance package with nationwide coverage, vision, &amp; dental</li>
<li>401(k) retirement plan with employer matching</li>
<li>Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!</li>
<li>Generous family leave policy</li>
<li>Work from anywhere to facilitate your work life balance</li>
<li>Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li>
</ul>
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Onboarding Specialist

<h3>Job Description</h3>
Job Description
We are seeking a detail-oriented and people-focused Onboarding Specialist to support the recruitment and seamless onboarding of electrical specialists. This role plays a critical part in ensuring new hires have a positive and efficient experience from offer acceptance through their first day and beyond. You’ll collaborate closely with recruiters, hiring managers, and HR to coordinate all aspects of the onboarding process, with a focus on candidates in the electrical field.
Key Responsibilities:
<ul>
<li>Coordinate and manage the end-to-end onboarding process for new electrical hires.</li>
<li>Partner with recruiters to ensure timely communication with candidates during the pre-employment phase.</li>
<li>Prepare and distribute offer letters, onboarding documents, and welcome materials.</li>
<li>Schedule and facilitate onboarding sessions, orientations, and training schedules.</li>
<li>Ensure compliance with company policies, safety standards, and industry-specific onboarding requirements.</li>
<li>Maintain accurate records in the applicant tracking system (ATS) and HRIS.</li>
<li>Act as the primary point of contact for new hires, answering questions and providing support throughout the onboarding journey.</li>
<li>Collaborate with hiring managers to ensure readiness for new hire arrival (equipment, access, training plans).</li>
<li>Continuously improve onboarding processes and materials based on feedback and best practices.</li>
</ul>
Qualifications:
<ul>
<li>2+ years of experience in onboarding, HR coordination, or recruitment support.</li>
<li>Experience working with skilled trades or technical roles (preferred).</li>
<li>Strong organizational and communication skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency with HRIS and ATS platforms (e.g., Workday, iCIMS, BambooHR).</li>
<li>High attention to detail and a passion for delivering excellent candidate experiences.</li>
</ul>

<h3>Job Description</h3>
Job Description
Pure Water Partners, a privately held specialty finance company in the bottle free water marketplace is actively seeking an experienced, enthusiastic and motivated Onboarding Specialist. The Pure Water Partners Onboarding Team is responsible for onboarding new accounts quickly and efficiently. When information is received and input into our system, it is the Onboarding Team's responsibility to contact the new account and assist with access to our billing platform. Effective interpersonal and communication skills, as well as an ability to work independently are key to success in this position. This is an on-site, full-time role. If you are looking for a company that you can grow with and learn from, then we want to hear from you!
Our Onboarding Team
<ul>
<li>Provides an exceptional customer experience with a focus on building a positive relationship.</li>
<li>Assists new customers in navigating the billing and payment portal</li>
<li>Works to set customer requirements and expectations</li>
<li>Communicates in a timely and accurate manner</li>
<li>Works within and contributes to the team environment</li>
</ul>
Our Ideal Candidate:
<ul>
<li>Minimum 2 years experience working in a customer focused environment</li>
<li>High level of trust and integrity</li>
<li>Strong customer service, interpersonal and relationship building skills</li>
<li>Confidence and professionalism on the phone</li>
<li>Excellent written communication skills</li>
<li>Computer experience and proficiency – MS Word, Excel and other business programs</li>
<li>Analytical and problem-solving skills</li>
<li>Effective time management and ability to prioritize projects and customer needs</li>
<li>Displays professionalism in demeanor language and appearance</li>
<li>Willing to work with and adhere to performance goals</li>
<li>Patience and flexibility and the ability to manage stress</li>
<li>High school diploma required - Associate’s/Bachelor’s degree preferred</li>
</ul>
The Onboarding Specialist works on-site in Sandpoint, Idaho, in a fast-paced office setting; work hours are Monday through Friday 8:00 AM to 5:00 PM. Pure Water Partners is one of the fastest growing companies in the Sandpoint area. We are seeking committed individuals to strengthen our company as we expand. There is opportunity for professional development and growth in this role.

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