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<h3>Job Description</h3>
Job Description
Position:&nbsp;Customer Service Representative
Openings:&nbsp;2
Location: Neenah, WI – ONSITE
Interview Process:
<ul>
<li>One and done 1-hour onsite interview with the Costumer Care team</li>
</ul>
Training Program:
<ul>
<li>2-week classroom (8-4:30pm) - MUST BE ABLE TO ATTEND THIS!!</li>
<li>3-week side by side with subject matter expert</li>
<li>2 months of "nesting" to make sure they are very comfortable in the role</li>
</ul>
Hours:
<ul>
<li>Monday (busiest day): 9:30-7pm</li>
<li>Tues-Thurs: 10:30-7pm</li>
<li>Friday: 10:30-6pm</li>
<li>Two 15 min breaks, 30-min lunch every day</li>
</ul>
Path for Growth:
<ul>
<li>Want people in CSR role for 9-12 months before movement, but committed to promoting within</li>
<li>Would need to get licensed, but people move into quality, claims, sales, or underwriting - possibilities are endless!</li>
</ul>
Dress code:
<ul>
<li>"Dress for your day" - casual but appropriate</li>
</ul>
Must Haves:
<ul>
<li>Possesses a high school diploma or general education degree (GED)</li>
<li>Displays a high level of confidence, enthusiasm about major milestones, and a positive attitude with the desire to succeed and exceed customer expectations</li>
<li>Excels in accuracy, quality, and team collaboration</li>
<li>Embraces change, maintains a positive work environment, and actively engages in an ongoing learning culture</li>
<li>Demonstrate an ability to display patience, empathy, and active listening skills</li>
<li>Proficiency in typing, Microsoft Office suite, and navigating multiple systems and screens simultaneously</li>
</ul>
Plusses:
<ul>
<li>Previous customer service experience</li>
</ul>
Day to Day:
Insight Global is seeking a Customer Service Representative for our client - leading insurer, risk advisor, and technology provider for the jewelry industry. The location of this position is based out of our clients Neenah, WI office. After a training period and performance expectations are met this role has the option to transition to a hybrid model.Responsibilities include:
<ul>
<li>Provide excellent customer service by demonstrating in-depth knowledge of our client and its products with the goal of outshining the competition with amazing customer care.</li>
<li>Responds to omnichannel requests, providing support to customers, jewelers, and agents.</li>
<li>Assists customers, jewelers and agents with inquiries, updates, and claim filing, ensuring accurate and timely resolution.</li>
<li>Listen actively to customers to identify their needs and aim for first-call resolution.</li>
<li>Utilize dual screens and multiple programs efficiently.</li>
<li>Maintains consistency in adhering to all customer service performance metrics.</li>
<li>Has a drive to meet goals and continuous professional growth. We develop employees to excel in the company with the goal of promoting within.</li>
<li>Opportunity for additional project work.</li>
<li>Regular attendance, punctuality, and adherence to agreed-upon schedule are conditions of employment.</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Job Description
Title: Customer Service Representative
Shift: 1st shift, 7:30am-4pm (M-F) Hybrid work option, 3 days in office, 2 days from home after training period.
Location: Eastlake, OH
Salary: $45k-$50k (+/- depending on experience) 
CSR Role:
The candidate will be doing a variety of tasks within the department and are the center of communication externally as well as internally. From making outbound calls, receiving emails and assisting customers - new and existing. The role continuously aims to build relationships and partnerships. The ideal candidate is energetic, detail oriented, good at multitasking and not afraid of taking inbound calls or making outbound calls to customer. They are curious and willing to take the initiative to learn new things and find information when needed. Excellent computer and excel skills are expected. Training on business system will be provided. 
CSR Responsibilities:
<ul>
<li>Receiving and placing customer service telephone calls</li>
<li>Maintaining customer relationships by handling questions and concerns with professionalism</li>
<li>Resolving customer complaints and managing customer records from start to finish</li>
<li>Manage customer inquiries and returns</li>
<li>Order and Data entry</li>
<li>Document and update customer records based on interactions</li>
<li>Quoting freight (Employee will be trained)</li>
</ul>
About You:
<ul>
<li>Previous experience in customer service, sales, or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
</ul>
Next Steps: 
If you are a driven, team player, we would like to hear from you.
Additional Information:
<ul>
<li>Vision Insurance</li>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Life Insurance</li>
<li>401k</li>
<li>PTO</li>
</ul>
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.
#INDRBR

<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Position Summary
As a Customer Service Representative (CSR), you will be the daily voice of Ditech for key customers including Arvind Sango, Tenneco, Polaris, and Katcon. You’ll manage orders, resolve issues, and coordinate with internal teams to ensure customer satisfaction and operational excellence.
Key Responsibilities
Customer Interface – 60%
- Serve as the primary contact for customers. - Provide proactive updates on orders, shipments, and issues. - Build and maintain strong customer relationships.
Order Management – 25%
- Enter and confirm customer POs, forecasts, and changes in Plex ERP/EDI. - Manage expedites, cancellations, and ensure clean, accurate data. - Issue and validate shipping documents, labels, and ASNs.
Cross-Functional Coordination – 15%
- Collaborate with Shipping, Scheduling, and Quality to ensure on-time delivery and complaint resolution. - Validate capacity and dock requirements. - Maintain accurate customer instructions (labels, packing, EDI).
Essential Duties
- Enter and confirm customer orders and forecasts in Plex ERP/EDI.
- Communicate proactively on delays, shortages, and expedites.
- Issue and validate shipping documents and ASNs.
- Track and resolve customer complaints with Quality.
- Coordinate with Scheduling to validate capacity.
- Partner with Shipping to meet dock requirements.
- Maintain accurate customer-specific instructions.
- Track customer satisfaction and escalate recurring issues.
- Recommend process improvements to reduce errors.
Qualifications
- High school diploma or equivalent (Bachelor’s degree preferred).
- 2+ years of customer service experience, preferably in manufacturing.
- Proficiency in ERP systems (Plex preferred) and EDI.
- Strong communication, problem-solving, and organizational skills.
- Ability to work under pressure.
Tools &amp; Technology
- Plex ERP, EDI systems
- Microsoft Office Suite (Excel, Outlook)
- Internal CRM or ticketing systems
Key Competencies
- Empathy and patience in customer interactions
- Attention to detail and data accuracy
- Team collaboration and adaptability
- Initiative and continuous improvement mindset
Communication &amp; Interaction
- Sales Manager: Daily
- Customers: Daily / As appropriate
- Operations Team (Shipping, Scheduling, Quality): Daily
- Senior Leadership, Suppliers, Management: As appropriate
- Team Members: Daily
Work Environment
This is a full-time, on-site position with frequent and direct interaction across the plant floor, including production and warehouse areas. This role requires active engagement with cross-functional teams in a fast-paced manufacturing environment. You’ll be expected to navigate between office and operational spaces, ensuring smooth communication and coordination to meet customer and delivery expectations. Occasional physical activity such as walking between departments or handling documents may be required.
Ditech is an equal opportunity employer
Company DescriptionDitech, Inc is a leading Tier II supplier of tubular components to the automotive industry. 
<h3>Company Description</h3>
Ditech, Inc is a leading Tier II supplier of tubular components to the automotive industry.

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Job Summary Hartman Brothers/Allair is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer issues. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Benefits/Perks 
<ul>
<li>M-F 8-5 Schedule</li>
<li>Growth and Career Advancement Opportunities</li>
<li>Great Working Environment</li>
</ul>
 Responsibilities 
<ul>
<li>Receive incoming calls in a professional and courteous manner</li>
<li>Conduct accurate and friendly counter sales in the store</li>
<li>Complete work orders, return customer calls and respond to customer issues</li>
<li>Inspect, verify, and stock shipments</li>
<li>Perform other duties as needed which may include cross-training in related positions</li>
</ul>
 Qualifications 
<ul>
<li>Strong written and verbal communication skills </li>
<li>Detail-oriented with strong data entry skills</li>
<li>Experience in welding and gasses a plus but not required</li>
<li>Positive Attitude</li>
</ul>

<h3>Job Description</h3>
Job Description
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. 
No prior experience is necessaryApply for the position today by completing the form and completing the assessment.
 Benefits
Annual Base Salary + Commission + Bonus Opportunities
Work from Home
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Paid Time Off (PTO)
 Responsibilities 
Provide exceptional customer service to existing clients, ensuring their needs are met and questions are answered promptly and professionally.
 
Assist prospective clients by responding to inquiries, providing information about our products and services, and guiding them through the next steps.
 
Learn and adapt to office procedures and workflows, contributing positively to our team environment.
 
Maintain accurate records of customer interactions and follow up as needed to ensure satisfaction.
 
Collaborate with team members to achieve office goals and support overall agency growth.
 
Participate in training and development opportunities to continuously improve service skills and product knowledge.
 
Uphold the agency's values and standards in every customer interaction.
 Requirements 
High school diploma or equivalent required.
No prior customer service experience necessarytraining will be provided.
Strong communication skills, both verbal and written.
Ability to work effectively in a fast-paced, team-oriented environment.
Positive attitude and willingness to learn new skills.
Basic computer proficiency and ability to navigate multiple systems.
Attention to detail and strong organizational skills.
Insurance licensing is not required, but highly recommended. Support for licensing may be available for qualified candidates.
Must complete the application form and assessment as part of the hiring process.

<h3>Job Description</h3>
Job Description
Manada Technology is looking for an on-site Customer Service Representative to join our team.
We are looking for someone with a very positive attitude with a strong work ethic. This person should be a great listener, a strong communicator, and diligent in completing tasks. They should have exceptional organizational skills and excellent attention to detail. The ideal candidate should have the ability to drive customer and client satisfaction. Finally, our customer service representative should be comfortable, being an escalation point for our customers and someone who can address product and service issues.
This Customer Service Representative will support our Regional Directors in managing escalations and workflows from Manada's partners and customers.
This is an on-site position in Celebration &amp; not a remote position 
8 AM - 4:30 PM
$18 Hourly 
Requirements
<ul>
<ul>
<li>Knowledge and experience in Microsoft Outlook, Word, and Excel</li>
<li>Basic understanding of ordering, scheduling, route management, and dispatch services</li>
<li>Excellent attendance record</li>
<li>Strong time management skills</li>
<li>Ability to operate standard office equipment (e.g., computers, printers, photocopiers, etc.)</li>
<li>Great communication skills: ability to write, speak, listen, and understand spoken and written words to respond promptly to email, voicemail, and system messages and requests</li>
<li>General knowledge of office management practices and procedures in general. </li>
</ul>
</ul>
Benefits
<ul>
<li>401k</li>
<li>Paid Time Off</li>
<li>Medical benefits</li>
<ul>
<li>Health</li>
<li>Dental</li>
<li>Vision</li>
</ul>
<li>Paid Training</li>
<li>Opportunity to Grow and Develop your Career</li>
</ul>

<h3>Job Description</h3>
Job DescriptionSalary: 18 
NOW HIRING! 
 
Customer Service Representative - West Lebanon, NH
 
Love Your Job and the People You Work With!
 
If you have great people skills, enjoy helping others and are seeking a good paying job, this may be for you! We are looking for aCustomer Service Representativeto join a team of exceptional people you will love to work with.
 
Job Responsibilities:
<ul>
<li>Answering inbound/multi-line phone calls</li>
<li>Use computers to access and update data</li>
<li>Assisting customer with inquiries, requests, or concerns</li>
<li>Maintain knowledge of products and offerings</li>
</ul>
 
Job Requirements:
<ul>
<li>Previous Customer Service experience a plus</li>
<li>Microsoft Office Suite</li>
<li>Basic computer skills</li>
<li>Able to multi-task</li>
<li>Attention to detail and organizational skills</li>
<li>Excellent written, verbal, and listening skills</li>
<li>Able to work independently</li>
</ul>

<h3>Job Description</h3>
Job DescriptionPURPOSE:The purpose of the Customer Service Representative is to provide professional and efficient customer service to walk-in or telephone customers in setting up new accounts, making changes to existing accounts, closing accounts, obtaining permits and collecting deposits and fees for electric and broadband services. ESSENTIAL FUNCTIONS: &nbsp;
<ol>
<li>Set up orders for new customers and existing customers for electric and broadband services.</li>
<li>Take orders from customers, input data and handle all necessary steps for services, disconnects, reconnects, new construction, meter change outs, address changes, name changes, and process permits.</li>
<li>Answer general questions around electric and broadband services.</li>
<li>Run credit checks and determine deposit amounts.</li>
<li>Collect deposits, construction charges, meter base charges, engineering fees and permit fees and route paperwork to appropriate departments.</li>
<li>Communicate with Engineering, Meter, Construction and Broadband departments on connect/disconnect orders and new construction orders and to solve related problems.</li>
<li>Complete paperwork and input data for new construction requests that needs to be sent to Engineering, and route those orders to Construction department daily.</li>
<li>Balance deposit and fee money collected during the day and deliver to Customer Service Supervisor.</li>
<li>Work with Bookkeeping to correct inaccuracies in CMB.</li>
<li>Sell state electrical permits and meter bases, collect fees and prepare and send reports along with check when received from accounting.</li>
<li>Work meter orders (turn-ons and turn-offs) on a daily basis and consult with Meter department and CSA, when necessary, in order to resolve problems with work orders.</li>
<li>Work closely with Collections on delinquent accounts and name changes on accounts to catch attempts to avoid unpaid bills.</li>
<li>Obtain lease agreements or closing statements on new accounts or transfers and talk frequently with apartment managers and landlords.</li>
<li>Obtain 911 GIS documentation for new construction accounts. Communicate with 911 coordinators from multiple counties.</li>
<li>Notify Residential Energy Advisor of security light outages.</li>
<li>Communicate with Collections department on bad debt and non-payment accounts. Set up accounts on Easy Pay and if applicable, set up on debt recovery.</li>
<li>Other duties as assigned.</li>
</ol>
 EDUCATION and EXERPIENCE: High School Diploma/ GED required with up to (2) years’ experience in customer service or related field. SPECIAL SKILLS, AND ABILITIES:
<ol>
<li>Ability to effectively communicate with customers, other employees of DES and the general public in a professional businesslike manner.</li>
<li>Professional telephone communication skills.</li>
<li>Intermediate computer and data entry skills. </li>
<li>Must have the highest degree of integrity, honesty, pleasant disposition, dependability and tact, and must treat all DES employees with dignity and respect.&nbsp; Must be able to maintain composure during difficult situations to discuss and resolve issues and maintain open communications to achieve DES goals and objectives.</li>
<li>Must believe in, be sympathetic with, and be interested in furthering the public understanding and acceptance of the utility’s objective and be customer service oriented at all times. </li>
<li>Must be willing to work with all employees in the best interest of the utility and to accept changes in work programs and patterns to keep pace with changing times.&nbsp; </li>
</ol>
LICENSE AND CERTIFICATIONS: 1.&nbsp; Must possess at the time of employment a valid Class D Driver License allowing legal operation of 2.&nbsp; Must maintain at the time of employment or obtain at a time designated by DES, a valid Red Cross or &nbsp;&nbsp;&nbsp;&nbsp; equivalent certification of proficiency in adult CPR, first aid, and AED. STATEMENT ON POSITION: This job description and specification is to give the applicant a reasonable expectation of the requirements and responsibilities of the job.&nbsp; It in no way infers that the person will be limited only to the requirements stated.&nbsp; Anything deemed necessary by Management will become an integral part of the job. &nbsp;
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<h3>Job Description</h3>
Job DescriptionThe Opportunity Description 
Job Responsibilities:
<ul>
<li>You will assist customers through various communication channels with service and support inquiries.</li>
<li>You will utilize departmental tools and resources to resolve issues, ensuring high customer satisfaction and retention.</li>
<li>You will serve as a positive role model demonstrating continuous improvement and alignment with department and company goals.</li>
<li>You will meet productivity, revenue, and quality standards to exceed customer and company expectations.</li>
<li>You will communicate with customers in a courteous and professional manner.</li>
<li>You will collaborate effectively in a team environment.</li>
<li>You will strive to create win-win resolutions to customer problems.</li>
</ul>
Why you should apply to be aCustomer ServiceRepresentative at Kelly Services:
<ul>
<li>Kelly Benefit Offerings Through EnrollVB:</li>
<ul>
<li>This is your opportunity to elect coverage that helps protect what means most, you and your loved ones. The following voluntary benefits are available and delivered by EnrollVB: </li>
<ul>
<li>Health Focused Plan with Teladoc</li>
<li>Limited Medical</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Accident Insurance</li>
<li>Critical Illness Insurance</li>
<li>Short Term Disability</li>
<li>Term Life Insurance</li>
<li>Whole Life Insurance</li>
</ul>
</ul>
<li>Kelly benefit through PerkSpot:</li>
<ul>
<li>Kelly partnership with PerkSpot for you to enjoy hundreds of discounts nationwide.</li>
</ul>
<li>Kelly 2025 Service Bonus</li>
</ul>
Experience Required for Your Success
Job Requirements:
<ul>
<li>High School diploma or equivalent preferred but not required.</li>
<li>Ability to produce quality written communication.</li>
<li>Basic Math skills.</li>
<li>Strong customer service orientation.</li>
<li>Intermediate PC knowledge, including proficiency with Microsoft Office and web browsers.</li>
<li>Commitment to resolving customer issues on the first contact.</li>
<li>Strong English comprehension and grammar skills.</li>
<li>Previous experience in customer contact roles (telephone or in-person).</li>
<li>Experience within Luxottica Retail stores or field operations.</li>
</ul>
Company DescriptionKelly Services has provided workforce solutions to customers in a variety of industries throughout its history. Kellys range of workforce solutions and geographic coverage has grown steadily over the years to match the needs of our customers. Kellys traditional expertise began with office services, call center, light industrial, and electronic assembly staffing. Today, Kelly also offers a comprehensive array of outsourcing and consulting services for its customers, including recruitment, human resource management, vendor management, and outplacement services on a global basis. Kelly has evolved from a United States-focused company concentrating primarily on traditional office services into a global workforce solutions leader with a breadth of specialty businesses. Kelly assigns professional and technical employees in the fields of finance and accounting, education, engineering, information technology, law, science, and healthcare. Kelly is the worlds largest scientific staffing provider and it ranks among the leaders in IT, engineering, and financial staffing. 
<h3>Company Description</h3>
Kelly Services has provided workforce solutions to customers in a variety of industries throughout its history. Kellys range of workforce solutions and geographic coverage has grown steadily over the years to match the needs of our customers. Kellys traditional expertise began with office services, call center, light industrial, and electronic assembly staffing. Today, Kelly also offers a comprehensive array of outsourcing and consulting services for its customers, including recruitment, human resource management, vendor management, and outplacement services on a global basis.\r\n\r\nKelly has evolved from a United States-focused company concentrating primarily on traditional office services into a global workforce solutions leader with a breadth of specialty businesses. Kelly assigns professional and technical employees in the fields of finance and accounting, education, engineering, information technology, law, science, and healthcare. Kelly is the worlds largest scientific staffing provider and it ranks among the leaders in IT, engineering, and financial staffing.

Customer Service Representative I

<h3>Job Description</h3>
Job Description
Join Long-Rossi Insurance Group, as we seek to welcome a dedicated Customer Service Representative to our dynamic team. Located in Jupiter, Florida, our hybrid remote work model offers a unique balance of in-office engagement and the flexibility of working from home, if you have your 220 Insurance License We pride ourselves on creating a positive, inviting atmosphere for both our team members and valued clients. In this vibrant role, you'll play a critical part in ensuring our policyholders receive exceptional service. As the first point of contact, your ability to foster meaningful connections and address client inquiries efficiently will be key. 
 Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Career Growth Opportunities
Flexible Schedule
Mon-Fri Schedule
Flexible Schedule 
Performance Bonuses
Paid Time Off
Team Environment
Work From Home Possibility 
Paid Holidays
Supportive Culture
Work-Life Balance
Paid Training
 Responsibilities 
Customer Interaction: Provide exceptional customer support by addressing inquiries, resolving issues, and offering solutions to policyholders in a timely manner.
Data Management: Accurately document customer interactions and maintain updated records in the company's database.
Problem Resolution: Identify and resolve client concerns with empathy and efficiency, ensuring customer satisfaction.
Collaboration: Work closely with team members and other departments to improve processes and enhance overall customer experience.
Communication: Clearly communicate product information, policies, and procedures to clients.
Continuous Improvement: Proactively seek feedback from customers to enhance service delivery and contribute to ongoing process improvements.
 Requirements 
PRIOR INSURANCE EXPERIENCE REQUIRED
Proven experience in customer service or a similar role is preferred.
Communication Skills: Excellent verbal and written communication skills are essential.
Problem-Solving: Strong problem-solving abilities to effectively handle customer inquiries and concerns.
Technical Skills: Proficiency with computer systems and familiarity with CRM software is desirable.
Team Collaboration: Ability to work collaboratively within a team environment to achieve common goals.
Flexibility: Adaptability to work in both a remote and in-person setting as required.
Interpersonal Skills: A friendly, patient, and customer-focused attitude to build rapport with clients.

145,046 Customer Service Representative Jobs