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<h3>Job Description</h3>
Job Description
Position Overview 
Join Privia Laboratory as a Client Services Manager, a key leadership position focused on managing daily phlebotomy operations, courier routes, and fostering strong relationships with healthcare providers throughout the Dallas/Fort Worth Metroplex. You will lead and mentor a team of field-based phlebotomists and couriers while serving as the vital link between the laboratory and clinical teams. Your role is essential in delivering high-quality, efficient, and patient-centered care, while proactively enhancing provider satisfaction and operational excellence.
Phlebotomy Management Responsibilities 
<ul>
<li>Lead, supervise, and support a team of office-based phlebotomists, ensuring adherence to clinical standards and safety protocols.</li>
<li>Provide ongoing training, mentorship, and performance feedback to foster professional growth and high-quality care.</li>
<li>Oversee scheduling, manage staffing coverage, and step in to provide hands-on support when needed.</li>
<li>Conduct regular, unannounced site visits to assess phlebotomist performance and maintain quality standards.</li>
<li>Manage inventory and deliver laboratory supplies to clinics, ensuring operational continuity.</li>
<li>Monitor and maintain accurate records of clinic visits, staff interactions, and provider feedback.</li>
<li>Communicate effectively with internal teams and clinic partners, ensuring transparency and responsiveness.</li>
<li>Monday–Friday Morning: Conduct field visits, engage with clinic teams, and monitor quality and supply delivery</li>
<li>Friday Afternoon: Prepare and deliver detailed reports to the lab leadership team covering clinic visits, provider concerns, and positive feedback.</li>
</ul>
Additionally, coordinate and plan clinic visits for the upcoming week. 
<ul>
<li>Act as the primary point of contact for phlebotomy related items for providers, addressing concerns and gathering feedback to continuously improve services.</li>
<li>Develop and implement strategies to enhance provider satisfaction and streamline workflow integration.</li>
<li>Facilitate provider education on phlebotomy processes and best practices.</li>
<li>Build and maintain strong, collaborative relationships with clinic staff and leadership.</li>
</ul>
Courier Management Responsibilities 
<ul>
<li>Oversee daily operations of courier drivers, ensuring route efficiency and timely deliveries.</li>
<li>Maintain and update courier pick-up and delivery schedules to optimize routes and maximize productivity.</li>
<li>Monitor driver performance, provide guidance, and address any operational issues as they arise.</li>
<li>Serve as the primary point of contact for drivers regarding schedules, routes, and dispatch instructions.</li>
<li>Ensure compliance with company standards and safety regulations for all scheduled routes and courier activities.</li>
<li>Step in to manage or cover courier pick-up and delivery schedules if the primary courier is unavailable or absent.</li>
<li>Communicate schedule changes to clients and internal teams promptly and professionally.</li>
<li>Track and report key metrics such as delivery times, missed pick-ups, and driver attendance.</li>
</ul>
Qualification 
<ul>
<li>Minimum 4 years of supervisory or management experience in phlebotomy</li>
<li>Experience in office-based phlebotomy environments preferred</li>
<li>Demonstrated leadership, organizational, and interpersonal skills</li>
<li>Proven ability to deliver exceptional customer service and communication</li>
<li>Proficient with scheduling systems and Laboratory Information Systems (LIS)</li>
<li>Comfortable working independently and adapting to multiple clinic settings</li>
<li>Valid driver’s license and reliable transportation</li>
<li>Ability to pass a background check</li>
<li>Resourceful, adaptable, and solutions-oriented</li>
</ul>
Schedule &amp; Location 
<ul>
<li>Location: Dallas/Fort Worth Metroplex (95% field-based travel to clinics) ? Job Type: Full-time</li>
<li>Schedule: Monday–Friday, Day Shift </li>
</ul>
Compensation &amp; Benefits 
<ul>
<li>Salary Rate: $57K to $60K + quarterly bonus up to $1200 per quarter. Must meet contact metric: see the established offices 100% per month, follow up email as proof of visit.</li>
<li>Additional: Mileage reimbursement, phone stipend, and employee benefits</li>
</ul>

Client Services Manager

<h3>Job Description</h3>
Job DescriptionPosition Summary&nbsp; Client Service Managers establish and maintain relationships with an assigned Navia client book of&nbsp; business. Represents Navia in a professional manner and provides support, education, and general&nbsp; customer service to clients and brokers. Prioritizes client retention and service delivery. Must have&nbsp; a strong working knowledge of our systems, processes, and regulations as they relate to the type of&nbsp; benefits Navia administers. &nbsp; Essential Functions&nbsp; • Develops and maintains professional relationships with assigned employer group clients and&nbsp; their brokers through open and timely communication.&nbsp; • Educates clients on healthcare reform, industry, or internal changes that may impact their&nbsp; benefit administration.&nbsp; • Supports clients and brokers by researching and answering inquiries via email and phone.&nbsp; • Plans and attends meetings/calls with clients and brokers as needed, including regular&nbsp; recurring meetings.&nbsp; • Assists with new client onboarding by taking part in implementation meetings, hosting&nbsp; welcome calls, and providing support where needed.&nbsp; • Updates and implements benefits ongoing and makes changes to client account structure.&nbsp; • Manages client specific tasks, processes, and projects.&nbsp; • Facilitates resolving escalated client and broker issues.&nbsp; • Guides all aspects of the annual plan renewal process. Completes renewal related tasks and&nbsp; tracking and discusses rate changes with clients and brokers.&nbsp; • Audits client plans as needed.&nbsp; • Understands other Navia internal departments’ functions and processes at a high level and&nbsp; works with those departments to resolve client questions/issues as needed.&nbsp; • Understands the file import process and the various types of files that clients send. Can&nbsp; interpret Navia’s file specs and troubleshoot file issues. &nbsp; • Assists with projects and tasks for team and department as necessary.&nbsp; • Attends and presents at benefit fairs and/or open enrollment meetings as needed.&nbsp; • Contributes to ongoing team analysis and documentation of procedures, aiming to&nbsp; streamline and automate processes and build efficiency.&nbsp; • Meets department and team performance expectations.&nbsp; Job Description&nbsp; • Performs essential functions of the Senior Client Service Associate and Client Services&nbsp; Associate roles as necessary.&nbsp; &nbsp;Requirements&nbsp; • Strong sense of responsibility and willingness to take ownership of workload.&nbsp; • Computer skills, including competency with Microsoft Word, Teams, Excel, Outlook, and PDF&nbsp; programs.&nbsp; • Excellent customer service skills.&nbsp; • Excellent written communications skills.&nbsp; • Ability to adhere to a work schedule following standard business hours and can maintain&nbsp; regular, on-time attendance. Includes attendance of meetings and scheduled phone shift.&nbsp; • Positive work attitude and adaptability.&nbsp; • Organizational and time management skills.&nbsp; • Problem solving and critical thinking skills.&nbsp; • Independent/self-motivated and can also work well in a team environment.&nbsp; • Comfortable with public speaking and hosting presentations.&nbsp; • Ability to travel as needed for client and employee meetings/benefit fairs.&nbsp; • State Driver’s License and proof of insurance.&nbsp; • Willingness to work outside scheduled work hours as needed, especially during our busy&nbsp; season.&nbsp; This job may be eligible for remote work: Remote Working Requirements&nbsp; • Minimum requirements established by Navia for Internet connection.&nbsp; • Established working space at home that provides a secure environment.&nbsp; • Confidentiality of all information on clients/members accounts.&nbsp; • Ability to travel to the office on required days.&nbsp; • Ability to travel to the office for mandatory meetings as required.&nbsp; • All calls should be by video through Teams and Zoom.&nbsp; • Working from different locations for extended periods should be cleared by your superior.&nbsp; Failure to comply with the above can result in your position being moved back to a non -remote&nbsp; position, or termination of your position. &nbsp; Annual Rate: $47,000-75,000
Please visit our career page and apply directly: <a href="http://www.naviabenefits.com/workatnavia" target="_blank">www.naviabenefits.com/workatnavia</a>
Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CA ,CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA
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<h3>Job Description</h3>
Job Description
Job Title:&nbsp;Manager, Client Services
About Us
Founded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black &amp; white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country.
Summary
The Client Services Manager’s priority is to support the Strategic Relationship Manager and Lead Client Services Manager in the day-to-day management of client’s business activities, and will be responsible for the internal job production SLA monitoring, invoicing, and reporting.
Duties and Responsibilities
<ul>
<li>Plan and strategize with Strategic Relationship Manager and Lead Client Services Manager on direction of client business</li>
<li>Responsible for partnering with the Client Operations Team to monitoring all daily print production/ File sweeps/ File Reconciliation/ Job Monitoring/Print File verification and quality check</li>
<li>Manage entire production workflow of client projects (data processing, printing, fulfillment, mailing, invoicing, reporting, inventory management)</li>
<li>Responsible to oversee and track client SLAs and performance metrics</li>
<li>Pro-active management and timely response to client inquiries and needs</li>
<li>Collaborate with the Client Operations team in management of client Inventory including: NAV Kit Matrix, bulk shipments, Collateral Print Estimates/Proposals, and purchase orders</li>
<li>Plan and maintain capacity and load balance in coordination with production management</li>
<li>Collaborate with the Production Engineering team on new projects and production setups</li>
<li>Creation, submission and management of all tasks in Jira</li>
<li>Works closely with the IT team on submitting &amp; prioritizing client requests</li>
<li>Responsible for researching and resolving production related issues</li>
<li>Liaison between the clients and all internal departments&nbsp;</li>
<li>Develop, manage and maintain client reporting and adhoc reporting</li>
<li>Responsible for updating and maintaining client specific information in confluence which include Standard Operating Procedures</li>
<li>Perform other duties as assigned</li>
</ul>
Qualifications &amp; Requirements
<ul>
<li>Bachelor's degree from an accredited four-year college or university is required</li>
<li>0-3 years of relevant work experience in client services, project planning, and strategic planning in vertical markets (i.e. Healthcare, Financial Services, Retail, etc.)</li>
<li>Proficient with Microsoft Office products (MS Word, MS Excel) and Jira/confluence is a plus</li>
<li>Must have a keen attention to detail, a strong work ethic, and the ability to thrive in a team environment</li>
<li>Entry-Level</li>
<li>Requires moderate day-to-day direction in regards to solving problems and providing timely responses</li>
<li>Good Interpersonal and communication skills</li>
<li>Good at collaborating with co-workers to achieve company/department goals and values</li>
<li>Has a basic knowledge of Technical processes</li>
</ul>
Working Conditions
While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands to type. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
O'Neil Digital Solutions is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Company DescriptionFounded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black &amp; white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country. 
<h3>Company Description</h3>
Founded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black &amp; white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country.

Manager, Client Services

<h3>Job Description</h3>
Job Description
Position Title: CLIENT SERVICES MANAGER&nbsp;
Salary: $90,000 - $100,000
Pay Grade: 15&nbsp;
Other Forms of Compensation: Bonus&nbsp;
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance &amp; Engineering, ESG Programming, Laboratory Support Services, Janitorial &amp; Industrial Cleaning, Landscaping &amp; Grounds Management, Workplace Solutions and Managed Services.&nbsp;
This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil &amp; gas and manufacturing markets.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email&nbsp;<a href="mailto:MyReferral@compass-usa.com" target="_blank">MyReferral@compass-usa.com</a>.&nbsp;
Job Summary
The&nbsp;Client Services Manager has direct customer service contact with our Clients, analyzing business performance and developing/ executing new programs. The goal is that outstanding service builds and sustain long-term relationships and result in high customer satisfaction and contract renewals/extensions.
Key Responsibilities:
<ul>
<li>Prepares business reviews</li>
<li>Improves profitability</li>
<li>Makes recommendations to identify program enhancements and provide customer value</li>
<li>Assists in operational set-up of new business</li>
<li>Expedites day-to-day service problems</li>
<li>Builds and sustains relationships with clients</li>
<li>Conducts financial analyses</li>
<li>Performs other duties as assigned</li>
</ul>
Qualifications:&nbsp;
<ul>
<li>Associate’s degree required, Bachelor’s degree preferred</li>
<li>Three years of account management experience</li>
<li>Demonstrated ability to prepare, analyze and present complex business reviews to Clients</li>
<li>Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation</li>
<li>Proven long-term relationship building experience</li>
<li>Demonstrated ability to use analytical and intuitive judgment and sound decision making</li>
<li>Strong problem solving skills</li>
<li>Proficiency in Microsoft Office software&nbsp;</li>
</ul>
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.&nbsp;We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Applications are accepted on an ongoing basis.
Eurest Services maintains a drug-free workplace.
Associates at ESFM are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID:1446890
ESFM&nbsp;
Brandy Wilson&nbsp;

CLIENT SERVICES MANAGER

<h3>Job Description</h3>
Job DescriptionClient Accounting Services Manager
We are a local full service CPA in the Dallas area and have been in business for over 30 years.&nbsp; &nbsp;
What You Will Be Doing
Outsourced Accounting Services: Prepare financial statements, manage accounts receivable and payable, reconcile bank statements and general ledger accounts, and maintain accurate financial records for complex clients Payroll and Sales Tax Filings: Prepare and manage the preparation and submission of payroll tax and sales tax returns and payroll processing for your client list Tax Notices: Manage and oversee payroll and sales tax notices Research: Work on complex research for payroll and sales tax issues Review: Review associate level staff's work and provide guidance/education Financial Analysis: Prepare and meet with clients quarterly to provide analysis of their financial statements and discuss their businesses Client Engagement: Build and maintain a positive client relationships by addressing their accounting needs, responding to inquiries, and delivering exceptional client service Client Onboarding: Assist in the onboarding of new clients by gathering necessary financial information, setting up accounting systems, and establishing reporting protocols Data Management: Ensure the accuracy and integrity of financial data, maintaining organized records and workpapers Team Collaboration: Collaborate with colleagues throughout the firm to ensure seamless services delivery and provide support to senior team members as required Process Improvement: Continuously identify opportunities to enhance accounting process, streamline workflows, and improve the efficiency and effectiveness of the CAS department
What You Need for this Position
6+ years in public accounting&nbsp;with emphasis in CAS/Outsourced Accounting&nbsp; CPA or Enrolled Agent&nbsp; Thorough understanding of GAAP and best practices Prior public accounting experience is REQUIRED Previous experience overseeing/mentoring/training staff&nbsp; M.S. in Taxation is preferred
What's In It for You
Competitive base pay ($110k- $160k) DOE Partner Track Unlimited PTO Annual Bonus 401k with 4% match&nbsp; 1500 hour billable goal. No 65+hour work weeks here! and more
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/26/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. &nbsp;CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Client Accounting Services Manager

<h3>Job Description</h3>
Job DescriptionJ O B&nbsp; D E S C R I P T I O N: The Client Services Manager sources, screens, hires and retains qualified healthcare professionals to meet the office’s business needs. The CSM develops relationships with clients, consumers and referral sources to determine open needs, successful placements and identifies additional business opportunities. R E S P O N S I B I L I T I E S: Develop and execute recruitment strategies to attract qualified healthcare professionals. Evaluate candidate skills and match them to client needs. Manage Direct Care Workers during assignments, addressing concerns and providing coaching when necessary. Maintain ongoing communication with Clients and referral sources to identify staffing needs and business opportunities. Ensure compliance with all applicable regulations and company policies. Support revenue cycle management and promote company growth.
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<h3>Job Description</h3>
Job DescriptionBAYADA Home Health Care is currently seeking a Client Services Manager to joinour Hyannis, MA Medicare certified Home Health Visits Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities for a Client Services Manager:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is preferred, Associates at minimum.</li>
<li>Prior knowledge of/experience with Medicare and OASIS a plus</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.</li>
<li>Check out our blog: <a href="https://www.bayada.com/search?q=Newsweek" target="_blank">https://www.bayada.com/search?q=Newsweek</a></li>
<li>Newsweek’s Best Place to Work for Diversity</li>
<li>Newsweek’s Best Place to Work for Women</li>
<li>Newsweek’s Best Place to Work (overall)</li>
<li>Newsweek’s Best Place to Work for Women and Families</li>
<li>Glassdoor Best Places to Work</li>
<li>Forbes Best Places to Work for Women</li>
<li>Paid Weekly</li>
<li>Mon-Fri work hours</li>
<li>AMAZING culture</li>
<li>Strong employee values and recognition</li>
<li>Small team at a local office</li>
<li>Growth opportunities</li>
<li>BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
<li>To learn more about BAYADA Home Health Care benefits, <a href="https://www.bayada.com/benefits" target="_blank">https://www.bayada.com/benefits</a></li>
</ul>
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

<h3>Job Description</h3>
Job Description
FMR is a trusted resource to some of the world’s most admired brands. We've provided solutions for some of the largest digital and database integration projects in the automotive industry, one of the most complicated landscapes to manage successfully. We’re effective and we’re fast. When speed-to-market, cost and system performance are essential, FMR’s solutions meet the challenge. We pride ourselves on careful listening, continuous improvement during development, and turning good ideas into competitive advantages. Our agile development approach allows for rapid responses to complex, evolving requirements. Uniquely positioned from other firms by our ability to develop proprietary Information Technology solutions, we help transform the connection between our clients and their customers.
FMR is looking for an Account Services Manager&nbsp;to add value to our current and incoming programs.&nbsp;
Responsibilities
<ul>
<li>Serve as the lead point of contact for all customer account management matters.</li>
<li>Build and maintain strong, long-lasting client relationships.</li>
<li>Negotiate contracts and close agreements to maximize profits.</li>
<li>Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.</li>
<li>Ensure the timely and successful delivery of our solutions according to customer needs and objectives.</li>
<li>Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.</li>
<li>Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.</li>
<li>Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)</li>
<li>Prepare reports on account status.</li>
<li>Collaborate with sales team to identify and grow opportunities within territory.</li>
<li>Assist with challenging client requests or issue escalations as needed.</li>
</ul>
Requirements and skills
<ul>
<li>Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role</li>
<li>Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.</li>
<li>Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)</li>
<li>Experience delivering client-focused solutions to customer needs.</li>
<li>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail</li>
<li>Excellent listening, negotiation, and presentation abilities</li>
<li>Strong verbal and written communication skills</li>
<li>BA/BS degree in Business Administration, Sales, or relevant field</li>
<li>Account management and/or sales experience in the automotive industry&nbsp;</li>
</ul>

<h3>Job Description</h3>
Job Description
Annual salary $78,000 to $83,000 dependent on level of higher education
Employer Paid Life Insurance and Long-Term Disability 
401K 5% Employer Match, 2 Years Fully Vested 
14 Paid Holidays 
Vacation, Sick and Personal Time 
For additional information on our amazing benefits, please refer to our benefits guides on our career center page.  
<ul>
<li>Employer-paid Employee Assistance and Travel Programs</li>
<li>Medical, Dental, Vision</li>
<li>Voluntary Benefits</li>
</ul>
CLIENT SERVICES MANAGER 
The Client Services Manager is an active member of the Valor leadership team supporting ongoing functions alongside the Valor Director, Clinical Manager, Residential Care Manager and the medical supports management team. The Client Services Manager has direct oversight of Resource Coordinators, Case Managers and Peer Support staff. Responsible for creating a positive, team-oriented program culture in accordance with Embrave’s Mission, Vision and Core Values. Maintains knowledge of and assures compliance with all Embrave and Valor policies and procedures and applicable regulatory requirements and accreditation standards. 
ESSENTIAL DUTIES AND RESPONSIBILITIES 
<ul>
<li>Manages the day-to-day operations of the Client Services program and serves as a member of the Valor leadership team.</li>
<li>Assures appropriate staffing, competencies are completed, certifications are maintained, organizational trainings are completed, and all staff meet training for specific job requirements.</li>
<li>Monitors attendance, approves timecards, and manages time off requests of all designated staff.</li>
<li>Facilitates the hiring, orientation, training process, professional development, and performance management for all designated staff.</li>
<li>Schedules meetings, formulates agendas, facilitates, and maintains minutes, and participates in all meetings as assigned (e.g., team huddles, facility meetings, etc.).</li>
<li>Possesses the knowledge of key operating systems and standard operating procedures within the facility, while ensuring staff and program adherence. </li>
<li>Assures program compliance with all Embrave and Valor policies and procedures and applicable regulatory requirements and accreditation standards. </li>
<li>Provides oversight of the Process Improvement/Quality Improvement activities utilizing regulatory agencies benchmarking while collaborating with other departments. </li>
<li>Ensures resident and employee safety, and satisfaction, while addressing resident and staff concerns and critical organizational reporting, in a timely manner.</li>
<li>Possesses effective interpersonal and professional communication skills and abilities in conjunction with emotional intelligence.</li>
<li>Ability to make decisions at the program level, and set priorities based on resident needs and organizational priorities, aligned with leadership.</li>
<li>Participates in the Valor On-Call rotation to support the after-hours facility, staffing and resident emergency needs. </li>
<li>Ensures proper and timely documentation of Client Service program services in eMAR system and related Medicaid billing.</li>
<li>Collaborates with internal staff and external providers to problem solve to meet the needs of residents.</li>
<li>Collaborates with Valor leadership on the approval of resident outside activities to ensure program and client appropriateness. May participate in client activities as needed. </li>
<li>Assigns caseloads to Client Services staff. Provides client case management support when necessary.</li>
<li>Collaborates with Valor leadership on group session scheduling and conducts group sessions as necessary. </li>
<li>Promotes and demonstrates the Mission, Vision, and Core Values of Embrave.</li>
<li>Develops and maintains good working relationships with all departments, the management team, regulatory agencies and community partners.</li>
<li>Embraces cultural diversity amongst ourselves and our community.</li>
<li>Responsible for the human, financial, and material resources as well as data and information entrusted to us.</li>
<li>Performs other job-related duties as required. </li>
</ul>
SUPERVISION EXERCISED:   Resource Coordinators, Peer Support Specialists, Case Managers 
EDUCATION/ WORK EXPERIENCE: 
Bachelor's degree in behavioral science or a related field required.   
Three years managerial experience in residential or large facility staffing role.

<h3>Job Description</h3>
Job Description
Job Title: Client Services Team Manager
Job Type: Full-Time — Exempt
Location: Minneapolis, MN — Hybrid 
<ul>
<li>Regular on-site presence is required.</li>
<li>In-Office schedule: Tuesday-Thursday; additional in-office days are flexible based on role and business needs</li>
</ul>
Salary Range Note: This is a good faith estimate based on current benchmarks. Final compensation will be based on skills, experience, and internal equity.
 
About the Role
At Plus Relocation, we help companies move their most valuable resource—their people—around the world. We’re seeking an experienced Client Services Team Manager to lead and grow a dynamic group of relocation consultants and specialists. The ideal candidate will bring hands-on experience in global relocation, including at least 3 years of team management responsibilities.
This role blends leadership, strategy, and service delivery in a strengths-based culture where people feel empowered to perform at their best. If you’re passionate about people, process, and delivering outstanding client experiences—while having fun doing it—we want to hear from you!
Key Responsibilities
<ul>
<li>
Lead, coach, and develop a high-performing relocation services team using a strengths-based approach.
</li>
<li>
Foster a collaborative, inclusive, and fun environment that supports individual growth and team success.
</li>
<li>
Ensure consistent, high-quality service delivery across all client engagements and mobility program activities.
</li>
<li>
Build trusted relationships with clients and internal partners to enable seamless program execution.
</li>
<li>
Drive successful onboarding and implementation of new client programs and service enhancements.
</li>
<li>
Identify and lead opportunities to streamline processes and improve team performance.
</li>
</ul>
What You Bring
<ul>
<li>
5+ years of experience in customer service related field, global relocation preferred but not required
</li>
<li>
At least 3 years in a role that included direct people leadership or team management.
</li>
<li>
Proven leadership and coaching abilities in a fast-paced, team-oriented environment
</li>
<li>
Excellent communication, customer service, and problem-solving skills
</li>
<li>
Strong organizational skills and ability to prioritize across multiple initiatives
</li>
<li>
Proficiency in Microsoft Office; experience with relocation software platforms a plus
</li>
</ul>
Compensation and Benefits Summary
This role offers a salary range of $84,000 – $100,000 annually, based on experience and qualifications.
In addition to base salary, this position is eligible for:
<ul>
<li>
Annual discretionary profit-sharing bonus 
</li>
<li>
Paid floating holiday
</li>
<li>
401(k) retirement contributions 
</li>
</ul>
General Benefits:
<ul>
<li>
Multiple medical plan options with a significant portion of premiums paid by the company
</li>
<li>
Dental and vision coverage
</li>
<li>
Health Savings Account (HSA) with employer contributions
</li>
<li>
Paid Time Off (PTO) and paid volunteer hours
</li>
<li>
Company-paid life, AD&amp;D, short- and long-term disability insurance
</li>
<li>
Employee Assistance Program (EAP)
</li>
<li>
Wellness incentives and strengths-based development culture
</li>
<li>
Flexible work options (hybrid)
</li>
</ul>
Why Plus Relocation?
We believe work should be meaningful, rewarding, and fun! At Plus, you’ll join a values-driven team that’s committed to helping our clients—and each other—thrive. We invest in your growth, recognize your contributions, and support you with benefits that go beyond the basics.
Apply Today If you're ready to lead with purpose and make an impact, we want to hear from you!

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