<h3>Job Description</h3>
Job Description
SUMMARY
The Slot Manager is responsible for overall Slot and Electronic Gaming Operations. In addition, the Slot Manager will assist in overall daily operations of the casino by being a central point of contact to funnel information and resolve issues under the guidance of the Director of Operations. 
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Develops Slot processes and procedures which improve guest service and revenue while meeting compliance regulations.</li>
<li>Develops strategies to create a high-quality guest service experience, expand guest visits, and increase slot profitability.</li>
<li>Develops, implements, and monitors the Slot Department’s budget. Understands and documents monthly P&amp;L while addressing variances.</li>
<li>Provides oversight of slot and electronic gaming. Manages projects related to operational goals, profit objectives, and market performance by using data from PAR sheets, slot files, CMS, and other systems. </li>
<li>Maintains records related to slot product, determines the best slot mix, pay out percentage, and locations to maximum effectiveness. Works with vendors and others to ensure effective slot moves, installations, and removals. </li>
<li>Establishes and maintains professional and effective relationships with slot vendors.</li>
<li>Responsible for accurate documentation for Ponca Gaming Commission and internal records.</li>
<li>Coaches and guides department Leadership and Team Members to meet department goals and maintains a high level of guest service and internal service standards. Motivates Team Members for continuous improvement.</li>
<li>Effectively schedules to meet business demands and manage labor costs. Approves weekly time and attendance.</li>
<li>Interviews, selects, and trains new Slot Operations Team Members.</li>
<li>Maintains a high level of confidentiality and professionalism. </li>
<li>Responds to inquiries or complaints from customers, regulatory agencies, or members of the business community. Resolves Guest complaints in a timely and positive manner.</li>
<li>Ensures all Team Members are trained in on-the-job expectations and performance standards.</li>
<li>Maintains accurate and timely performance management documentation including both corrective and positive feedback for all members within Slot Operations. </li>
<li>Ensures department Supervisors are trained, coached and accountable for providing timely written and verbal feedback to team. Ensures timely administration of Team Member evaluations.</li>
<li>Works with HR to develop and build bench strength within the team. Fosters growth opportunity and identifies challenges with talent. Assists in succession planning for future company growth.</li>
<li>Responsible for ensuring all department procedures are met during daily operations.</li>
<li>Reviews and approves appropriate documentation and paperwork for transactions according to regulations. </li>
<li>Ensures daily Manager On Duty Report is completed and distributed as appropriate.</li>
<li>Ensures slot participation fees, par variance reports, slot bank reviews, and machine performance reports are researched, verified and addressed as necessary. Responsible for the accuracy and thoroughness of departmental records and reports.</li>
<li>Steps in as a working Manager whenever staffing levels or business demands require.</li>
<li>Must be able to work the required work schedule and flexible to change shifts as needed. This may include nights, weekends, and holidays. Works physically onsite to manage business and interact personally with Team Members, vendors and guests.</li>
<li>Ensures all safety standards are met and possible safety hazards are quickly resolved.</li>
<li>Is a role model and champion of Prairie Flower Casino’s Mission and Values. </li>
</ul>
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES
<ul>
<li>Minimum of 15 years of related slot operations leadership experience required. 20 years of experience highly preferred.</li>
<li>Bachelor’s degree in business, hospitality or other related field preferred.</li>
<li>Excellent Guest Service and interpersonal skills required.</li>
<li>Must be able to read, write, speak, and understand English. </li>
<li>Excellent written and oral communication skills required. Ability to interact and communicate in both group and individual settings. Must be able to collaborate with all levels of the organization on projects and daily needs.</li>
<li>Strong organization and analytical skills required. </li>
<li>Must be fully competent in the use of a computer including Microsoft Office Suite and have experience with industry related software.</li>
<li>Ability to read, analyze, and act upon complex documents and reports necessary.</li>
<li>Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference.</li>
<li>Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram.</li>
<li>Must be able to maintain appropriate Gaming License.</li>
<li>Must have and maintain a valid driver's license with a safe driving record.</li>
</ul>
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS
<ul>
<li>Frequently required to lift or move up to 50 pounds. Occasionally required to lift or move up to 75 pounds. May occasionally be required to push or pull up to350 pounds. </li>
<li>This casino has an enclosed gaming area where smoking is allowed. Team members may be exposed to a smoking environment in or around this designated smoking area.</li>
<li>While performing the duties of this job, the employee is regularly required to talk or hear. </li>
<li>Regularly required to stand, walk, and sit. Using hands grasp, handle, or feel objects, tools or controls. </li>
<li>Occasionally required to reach with hands and arms, climb, balance, bend, kneel, and crouch.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.</li>
<li>The noise level in the work environment is usually moderate, increasing to loud when on the casino floor.</li>
</ul>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. 
The above description is intended to describe the general nature and level of the role. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of the team member assigned to the position. Prairie Flower Casino reserves the right to make changes to the above job description, as necessary. 
The Ponca Tribe of Nebraska exercises Indian preference in hiring to Ponca Tribal members and members of federally recognized tribes.

Slot Manager

<h3>Job Description</h3>
Job Description
Overview
Under the direction of the Shift Manager, the incumbent performs functions of a Pit Manager on an assigned shift. Responsible for overall management of a multiple amount of casino table games for a particular shift. Reviews game spread &amp; staffing levels and recommends policy changes in accordance with Enterprise Rancheria Gaming Commission’s Compliance and Regulations. Reviews the internal security of all table games operations and maintains surveillance of all activities that could affect the efficiency &amp; effectiveness, as well as, integrity of the casino operation.
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Hotel &amp; Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li>
<li>Offers the highest possible level of customer service resulting in a maximum level of guest enjoyment with anticipated return play.</li>
<li>Promotes positive public relations and creates an enjoyable atmosphere for all customers.</li>
<li>Amicably resolves customer related issues in a timely manner. </li>
<li>Ensures the protection of customer’s rewards and credit lines. </li>
<li>Creates and ensures a fun-filled, entertaining and exciting environment.</li>
<li>Attains maximum gaming product revenue by means of identifying proper product mixture, positioning &amp; pricing levels, and further, by the evaluation and trial of new gaming product.</li>
<li>Properly staffs and schedules the Table Games department efficiently keeping in mind special events, weather, and business conditions.</li>
<li>Maintains a work environment that is safe, professional, friendly and conducive to a high level of productivity, and engagement.</li>
<li>Works diligently to support the Hard Rock culture and team philosophy throughout the department and property.</li>
<li>Acts as a role model to all employees. Always presents oneself as a credit to Hard Rock and encourages other team members to do the same. </li>
<li>Develop team members’ knowledge and skills through education, training, coaching, and corrective counseling.</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.</li>
<li>Complies with all departmental and company policies including Hard Rock’s business ethics guidelines.</li>
<li>Complies with all regulatory requirements.</li>
<li>Maintains confidentiality of all Hard Rock trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.</li>
<li>Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li>
<li>Other duties as assigned.</li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)

<ul>
<li>Ten years casino experience with a minimum of five years at management level.</li>
<li>Must be knowledgeable of all table games compliance standards, regulations and procedures.</li>
</ul>

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
<ul>
<li>Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.</li>
<li>Prior experience in the Gaming industry strongly preferred. </li>
<li>Prior experience in Tribal Gaming preferred.</li>
<li>Must be at least twenty-one (21) years of age.</li>
<li>Must maintain successful completion of all required Compliance Testing.</li>
</ul>
WORK ENVIRONMENT:
The working conditions are those typically found in an indoor, climate-controlled office environment. Will be exposed to casino related factors including but not limited to secondhand smoke, excessive noise, large crowds and stress related to servicing guests in a high pressure and fast paced environment. Must be able to stand for an entire shift and be able to move throughout the Casino and/or Hotel areas.
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

PIT MANAGER - TABLE GAMES

<h3>Job Description</h3>
Job Description
Position Title: IT Project Manager
Job Type: Full-time
Job Location: Atlantic City, New Jersey (onsite)
Experience level: 3-7 years
A premier casino and resort is seeking an IT Project Manager to join their team. Reporting to the CIO, the IT Project Manager is responsible for the execution of a property-wide agenda to build and support a productive tech-savvy workforce. The IT Project Manager will assist the IT Department with managing tasks related to applications implementations, upgrades, and development.
Responsibilities
Organizes, Creates and Manages the Project Plans in the IT department
The IT Project Manager assists the technical and functional teams in the coordination of projects, meetings, and tasks across the entire portfolio of IT projects
Assists in maintaining tasks in Project Management platforms in collaboration with IT Team and stakeholders on IT-driven projects
Responsibilities include managing project intake, scope, objectives, and approvals; convening regular project review meetings and documenting project decisions
In conjunction with IT Leadership, assists with developing and executing the IT training materials on the various applications supported by the department.
Coordinates and manages meetings with internal departments and external vendors.
Maintains knowledge of applications as well as new training methods and techniques.
Able to clearly present project status, risks, and action items to project stakeholders and executive sponsors.
QUALIFICATIONS
Three to Seven years related experience in a fast-paced business environment with demonstrated ability to organize groups.
Excellent facilitation/public speaking skills and demonstrated ability to moderate large groups.
Professional, creative, and effective written and oral communication skills.
Experience with “Monday.com” or related project management software a plus.
Bachelor’s degree or Associates Degree Preferred.
Company DescriptionNew Millennium Consulting is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing IT services and employment solutions. For over two decades, our diverse team of experts continue to combine innovative thinking and breakthrough technologies to transform operations and achieve enduring results. As a strategic staffing partner to some of the premier enterprises, our goal is to align world-class talent with our clients' workforce needs enabling them to accomplish their evolving business objectives and improving their bottom line.Integrating High-Touch with High-Tech, our customer-centric approach, unmatched quality responsiveness and tailored technology propriety solutions allow us to provide unparalleled service to our stakeholders. New Millenium Consulting <a href="http://www.nmcus.com" target="_blank">www.nmcus.com</a> (973) 386-5580 
<h3>Company Description</h3>
New Millennium Consulting is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing IT services and employment solutions. For over two decades, our diverse team of experts continue to combine innovative thinking and breakthrough technologies to transform operations and achieve enduring results.\r\n\r\nAs a strategic staffing partner to some of the premier enterprises, our goal is to align world-class talent with our clients' workforce needs enabling them to accomplish their evolving business objectives and improving their bottom line.Integrating High-Touch with High-Tech, our customer-centric approach, unmatched quality responsiveness and tailored technology propriety solutions allow us to provide unparalleled service to our stakeholders.\r\n\r\nNew Millenium Consulting\r\n<a href="http://www.nmcus.com" target="_blank">www.nmcus.com</a>\r\n(973) 386-5580

IT Project Manager

<h3>Job Description</h3>
Job DescriptionSalary: $127,738 - $141,129 
LiveWire Construction, Inc. is seeking to fill the role of Senior Project Manager for our fast-paced, growing organization. This position comes with the opportunity for professional leadership growth and development and requires a minimum of 10 yrs. experience as a Project Manager in the electrical construction industry. This is a full-time, salaried position with benefits.
With office locations in Calumet Park, and Oak Brook, LiveWire pursues projects upwards of $5,000,000 + for large commercial, transportation, infrastructure, healthcare, and solar projects, and is a Joint Venture partner for the exciting new Ballys Casino project in Chicago.
The Senior Project Manager will be a leader in the department and be the owner of several concurrently running projects with an average volume of at-risk projects managed of $10M+. The Senior PM will be charged with assisting in growing a strong, robust department and will lead and develop junior staff. This position reports directly to the Operations Manager.
Duties and Responsibilities
<ul>
<li>Independent and autonomous management of at-risk projects from preconstruction to close out consistently utilizing company processes and procedures resulting in meeting or exceeding planned profits</li>
<li>Project preconstruction and planning including review of specifications and drawings, material and subcontractor buyout, and cashflow projections</li>
<li>Contract review and negotiation; administration during life of the project to protect company from risk</li>
<li>Identification of project impacts and delays, timely notifications per the contract documents, and detailed documentation preparation to prepare and submit claims</li>
<li>Preparation of project baseline schedules and schedule updates through the life of the project; using actual versus baseline to substantiate delays and impacts as appropriate</li>
<li>Change order management including scope definition and pricing</li>
<li>Project financial budget vs. actuals tracking, management, and mitigation</li>
<li>Field productivity tracking estimate vs. actual, and course correction to protect labor budget and project profit</li>
<li>Project safety ownership including weekly audits and incident investigation and reporting; positive contributor to company safety culture</li>
<li>Management and training of Project Coordinators, Assistant Project Managers, and/or Project Managers; delegation of tasks and duties to maximize management capacity and project volume managed by team</li>
<li>Building and maintaining positive customer relationships resulting in repeat business</li>
</ul>
Requirements:
<ul>
<li>Minimum of 10 years' experience as Electrical Project Manager</li>
<li>Commercial, Institutional, Industrial and Healthcare experience</li>
<li>Robust knowledge of installation of all electrical systems, with proficiency in reading plans, specifications, and installation drawings</li>
<li>Estimating capabilities including labor factor analysis and modifications</li>
<li>Microsoft Office Suite proficient, Excel expert</li>
<li>Demonstrated ability to lead, manage, and develop teams</li>
<li>Effective and professional communication, oral and written</li>
<li>Effective and timely problem-solving with the ability to make time decisions in complex situations</li>
<li>Self-motivated, highly organized, detail-oriented</li>
<li>Willingness to work long hours as needed</li>
</ul>
Education and Experience:
<ul>
<li>Bachelors Degree in Construction Management or similar preferred</li>
<li>Computerized estimating experience is preferred</li>
</ul>
Compensation:
<ul>
<li>Salary based upon experience</li>
<li>Paid Holidays and paid time off</li>
<li>Structured Annual Bonus Incentives</li>
<li>Comprehensive health benefits package - company pays 75% of healthcare</li>
<li>401k</li>
<li>Employee Assistance Program</li>
</ul>

Senior Project Manager - Electrical

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Assist Casino Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions, and ensuring compliance with company internal controls, policies and procedures, laws and regulations.
Job Functions
<ul>
<li>Responsible for the physical, custodial control of all casino cage assets during assigned shift as well as currency transactions reporting.</li>
<li>Supervise, train, evaluate work performance, coach, and assist in scheduling team members.</li>
<li>Review and monitor documents and transactions to ensure compliance with gaming regulations, laws, company policies and procedures.</li>
<li>Maintain customer credit records.</li>
<li>Report and research any cage variance.</li>
<li>Ensure customers receive friendly, accurate, and timely service.</li>
<li>Audit and verify transactions with table games department.</li>
<li>Approve check cashing and credit issuance in accordance with established company policies.</li>
<li>Resolve customer complaints and disputes.</li>
<li>Perform duties of Casino Cage/Credit Manager in their absence.</li>
<li>Balance and fill the NRT machines on the casino floor.</li>
<li>Other duties as assigned by management.</li>
</ul>
<ul>
<li>Must be 21 years of age.</li>
<li>Prior experience with money handling transactions.</li>
<li>Minimum 2 years’ experience working in all facets of cage operations preferred.</li>
<li>Supervisory experience preferred.</li>
<li>Ability to utilize basic office machines as well as 10 key, Jetsort, Jetscan, gaming ticketing kiosks, and micro-encoder.</li>
<li>Ability to operate CMS, Central Credit, Global Cash, Western Union, ACSC, Microsoft Office, and KRONOS software and processes.</li>
<li>Excellent communication and interpersonal skills including the ability to read, write and speak English.</li>
<li>Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.</li>
<li>Ability to lift up to 26 pounds.</li>
<li>Ability to push/pull up to 50 pounds.</li>
</ul>
Additional Information 
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Cage Shift Manager

<h3>Job Description</h3>
Job Description
Marina and RV Park Manager
Job Description &amp; Core Responsibilities
Department: Marina and RV Park
Reports To: Director of Hospitality
FLSA Status: Exempt
Pay Grade: Grade 2
Starting wage: $46,020.09 - $57,525.11
Gaming Class: Compact/Gaming
Application deadline: August 5, 2025
 
Position Summary:
The Marina and RV Park Manager is responsible for creating an initial and continuing atmosphere of hospitality and excellent service. The Marina and RV Park Manager provides intensive training for new employees and on-going training to employees. Responsibilities include but are not limited to scheduling employees, completing performance evaluations, maintaining adequate staffing levels, coaching, and mentoring employees. The Marina and RV Park Manager will attempt to settle all guest complaints in a timely and effective manner. 
Core Duties and Responsibilities:
The Marina and RV Park Manager is responsible for the following duties:
<ul>
<li>Manage and maintain the Marina and RV Park to ensure efficient and profitable operation.</li>
<li>Monitor, maintain, troubleshoot, order, and price gas for the gas tanks on marina property.</li>
<li>Order bait, tackle, groceries, alcohol, ice cleaning and office supplies.</li>
<li>Work closely with area fishing guides and resorts.</li>
<li>Manage live bait.</li>
<li>Establish standards for performance, service to guests, rates, and advertising.</li>
<li>Assist in planning department budget; analyze sales and budget to determine efficient operations.</li>
<li>Maintain an accurate site status and control of site inventory.</li>
<li>Maintain a harmonious yet professional relationship with the RV Park and Marina staff while providing praise, encouragement, constructive feedback, and discipline as needed.</li>
<li>Attend all meetings scheduled by management.</li>
<li>Monitor Marina and RV Park restrooms, office and laundry for safety and cleanliness. </li>
<li>Alert the appropriate personnel for repairs and maintenance as needed.</li>
<li>Work with other departments to ensure guests’ needs are met.</li>
<li>Maintain accurate and up to date records of guest complaints and resolutions associated with each.</li>
<li>Conduct team member performance evaluations, schedules adequate staffing levels, hire and terminate employees as required.</li>
<li>Ensure that emergency procedures are followed and direct and reassure staff and customers during emergencies.</li>
<li>Handle disputed guest charges and approve refunds before they are issued.</li>
<li>Monitor cash-handling activities of team members; monitor discounts, complimentary items, and coupons to be sure all are being used appropriately.</li>
<li>Inspect and maintain public areas and Marina/RV Park grounds for cleanliness and safety.</li>
<li>Maintain the fish houses- heat-bait-holes open, clean for the next guests.</li>
<li>Performs other duties and special projects as assigned by upper management.</li>
</ul>
Competencies:
<ul>
<li>Meets the company’s guest service standards.</li>
<li>Demonstrates teamwork/gets along well with co-workers.</li>
<li>Is reliable and dependable.</li>
<li>Demonstrates strong communication skills.</li>
<li>Follows company and departmental policies and procedures.</li>
<li>Demonstrates a positive attitude.</li>
<li>Responds well to constructive criticism.</li>
<li> Demonstrates expertise in his/her field.</li>
<li>Demonstrates competence in fulfilling the duties outlined in his/her job description.</li>
<li>Demonstrates a willingness to learn and accept new challenges.</li>
<li>Projects a professional image.</li>
<li>Demonstrates a high level of integrity.</li>
<li>Holds him/her staff accountable.</li>
<li>Fosters a healthy work environment in his/her department.</li>
<li>Demonstrates effective problem-solving skills.</li>
<li>Effectively executes plans and follows through on commitments.</li>
<li>Demonstrates self-awareness.</li>
<li>Demonstrates emotional intelligence.</li>
</ul>
Qualifications – Education and Experience:
 Minimum Qualifications: Minimum of two years of supervisory or management experience and/or three years managing a similar type of facility. Preferred Qualifications: 
<ul>
<li>Able to direct a team.</li>
<li>Fiscally responsible.</li>
<li>Self-starter, well organized, strong initiative.</li>
<li>Must be able to meet and deal with the public in a professional, friendly, courteous manner to maintain excellent public relations.</li>
<li>Good communication and computer skills.</li>
<li>Strong knowledge of Lake Vermilion and the surrounding area.</li>
</ul>
Work Environment:
The work environment is fast-paced and requires overall good mental and physical health. 
Physical Demands:
Job-specific abilities and requirements include: 
Ability to stand, and/or sit, and/or walk extended periods of time. Ability to lift up to 50 pounds. Ability to endure harsh weather conditions. Ability to climb ladders. Ability to drive with a valid driver’s license Ability to work in tight spaces. Ability to be near or on water. 
Ability to have a good sense of balance.
Ability to operate light equipment.
Ability to tolerate gas and oil fumes. Ability to crouch, and/or crawl, and/or kneel. Ability to perform repetitive motion from use of a computer. Ability to tolerate various scents, noises, and bright lights.
Preference: It is the policy of the Bois Forte Band, pursuant to tribal and federal law, to give preference to qualified Native Americans in hiring, promotion, and departmental transfers. Preference will be extended to members of the Bois Forte Band, members of other federally recognized tribes and to status Natives born in Canada.
Confidentiality:
Employees shall not, at any time or in any manner, outside the course of performing his/her duties, either directly or indirectly, disclose or communicate to any person, firm or corporation in any manner whatsoever, any information concerning matters affecting or relating to the business of Fortune Bay Resort Casino. This includes, but is not limited to, confidential personnel and customer information, company or department operations and plans, financial data, procedures and processes, or other information without regard to the matters being deemed confidential, material or important.
 Ethics Code:
I understand that I must comply with the Bois Forte Code of Ethics and will not offer, solicit or otherwise enter into any agreement or transaction for personal benefit with any vendor or potential vendor. I acknowledge and understand that there can be no real or perceived conflict of interest between myself and vendors or potential vendors and that my actions are reflections of my responsibility to uphold the integrity of gaming and employment with the Bois Forte Reservation Tribal Council and Fortune Bay Resort Casino.

Marina/RV Park Manager

<h3>Job Description</h3>
Job Description
Overview
Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow.
Our Commitment to Service: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
 
Responsibilities
May include but are not limited to:
<ul>
<li>Oversee all food and beverage staff</li>
<li>Analyze food and beverage data</li>
<li>Identifies and defines business needs and implements solutions which may result in beneficial changes in the operation of the restaurant, improvement in the restaurant’s impact or interaction with customers, improvement in the restaurant’s ability to reduce or contain costs or generate additional revenue.</li>
<li>Works in conjunction with the Beverage Manager and directs the development and administration of controls for all phases of the Department in an economical and profitable manner while maintaining established standards.</li>
<li>Assist with menu item changes based on product mix reviews and guest feedback.</li>
<li>Ensures that the Department supports the casino by providing outstanding service to VIP guests in the restaurant and during special events.</li>
<li>Institutes cost control procedures and standards of performance.</li>
<li>Counsels, guides, trains, and instructs assigned personnel in the proper performance of their duties.</li>
<li>Works with manual and automated systems and develops or implements procedures, formats, budgets, testing, training and documentation.</li>
<li>Staff replacement within the guidelines of the department.</li>
<li>Develops and implements operating standards where necessary.</li>
<li>Communicates with management, other departments, and designated personnel to address the needs of the POS system.</li>
<li>Provides project leadership and project management as assigned</li>
<li>Acts immediately on all customer complaints to insure that a correction is made whenever possible.</li>
<li>Assist in guest security- authorized guests only are utilizing the bars.</li>
</ul>
 
Qualifications
<ul>
<li>Bachelor of Arts in Food &amp; Beverage Management or related field and three to five (3-5) years of restaurant/lounge supervisory experience is preferred, or an equivalent combination of education and/or work experience.</li>
<li>Must be TIPS certified, and possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to positions responsibilities.</li>
<li>Proficient knowledge of software programs such as Microsoft Excel and Microsoft Work.</li>
<li>Working knowledge of Info Genesis preferred.</li>
</ul>

WORK ENVIRONMENT:
<ul>
<li>Must be able to work in a smoking environment</li>
<li>Regularly required to stand or walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear</li>
<li>Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception.</li>
<li>Position required bending, lifting and carrying supplies and equipment up to 50 pounds. With assistance, required to lift or carry items in excess of 50 pounds, push or pull carts and/or furniture weighing several hundred pounds.</li>
</ul>
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen</li>
</ul>

FOOD & BEVERAGE ASSISTANT MANAGER

<h3>Job Description</h3>
Job Description
Overview
Under the direction of the Shift Manager, the incumbent performs functions of a Pit Manager on an assigned shift. Responsible for overall management of a multiple amount of casino table games for a particular shift. Reviews game spread &amp; staffing levels and recommends policy changes in accordance with Virginia Lottery Compliance and Regulations. Reviews the internal security of all table games operations and maintains surveillance of all activities that could affect the efficiency &amp; effectiveness, as well as, integrity of the casino operation.
 
Responsibilities
<ul>
<li>Create an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li>
<li>Offer the highest possible level of customer service resulting in a maximum level of guest enjoyment with anticipated return play.</li>
<li>Promote positive public relations and creates an enjoyable atmosphere for all customers.</li>
<li>Amicably resolve customer related issues in a timely manner. </li>
<li>Ensure the protection of customer’s rewards and credit lines. </li>
<li>Create and ensure a fun-filled, entertaining, and exciting environment. </li>
<li>Attain maximum gaming product revenue by means of identifying proper product mixture, positioning &amp; pricing levels, and further, by the evaluation and trial of new gaming product.</li>
<li>Properly staff and schedule the Table Games department efficiently keeping in mind special events, weather, and business conditions.</li>
<li>Maintain a work environment that is safe, professional, friendly, and conducive to a high level of productivity, and engagement.</li>
<li>Work diligently to support the Hard Rock culture and team philosophy throughout the department and property.</li>
<li>Act as a role model to all employees, always present oneself as a credit to Hard Rock and encourage other team members to do the same. </li>
<li>Develop team members’ knowledge and skills through education, training, coaching, and corrective counseling.</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.</li>
<li>Comply with all departmental and company policies including Hard Rock’s business ethics guidelines.</li>
<li>Comply with all regulatory requirements.</li>
<li>Maintain confidentiality of all Hard Rock trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.</li>
<li>Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li>
<li>Insure adherence to all IGC gaming regulations and statues.</li>
</ul>
 
Qualifications
High school diploma or equivalent. Minimum of two years as a Floor Supervisor in a casino.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
<ul>
<li>Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery. </li>
<li>Must successfully pass background check.</li>
<li>Must successfully pass drug screening.</li>
<li>Must be twenty-one (21) years of age.</li>
<li>Must be able to work holidays and weekends, as well as flexible shifts.</li>
<li>Prior experience in the Gaming industry strongly required. </li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Pertinent federal, state, and local laws, codes, and regulations.</li>
<li>Hard Rock operations.</li>
<li>Policies and procedures as well as knowledge of and ability to identify various cheating techniques.</li>
<li>Games manuals, policies, procedures, and a demonstrated ability to coordinate or supervise the work of others.</li>
<li>Player Tracking/Accounting system, floor coverage and margin control.</li>
<li>Must be highly skilled in games security and table games operations.</li>
</ul>
ABILITY TO:
<ul>
<li>Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li>
<li>Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Interpret and explain policies and procedures. </li>
<li>This position spends time on the gaming floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.</li>
</ul>
<ul>
<li>Consistently communicate effectively with guests, as well as all levels of team members.</li>
<li>Observe and direct actions of subordinates/trainees.</li>
<li>Inspect and maintain areas for which responsible.</li>
<li>Review and comprehend all necessary documentation.</li>
</ul>

PIT MANAGER

<h3>Job Description</h3>
Job Description
Overview
Under the direction of the Housekeeping Manager, the incumbent provides support to the guest room attendants and maintains par quantities of textiles, amenities and cleaning supplies in designated areas. 
BENEFITS INCLUDE:
<ul>
<li>Medical, Time Off and Retirement benefits offered through Local Union Representation</li>
<li>Free Meals, Free Uniforms, Free Parking</li>
<li>Discounts at Hard Rock properties around the globe</li>
<li>All team members are eligible to participate in the discretionary annual bonus program</li>
<li>Training and Leadership development programs</li>
<li>Wellness programs including onsite information and fitness seminars</li>
<li>Team Member Resource Groups</li>
<li>Recognition programs</li>
<li>Pay rate 22.50 an hour</li>
</ul>
 
Responsibilities
<ul>
<li>Stocking central storage facility, work centers and guest room attendants’ carts with appropriate quantities of supplies and conducting inventories of such. </li>
<li>Collecting, transporting, and performing inventories of dirty linens removed from guest rooms.</li>
<li>Maintaining cleanliness in common/public areas of the hotel and assisting with heavy cleaning in guest rooms as needed.</li>
<li>Collecting and transporting trash from hallways and guest rooms </li>
<li>Deep Clean rooms on a daily basis </li>
<li>Extract and clean carpet and tiles </li>
<li>Sort through and maintain linen and trash chute areas</li>
<li>Execute guest deliveries issued through Synergy </li>
<li>Perform other duties as assigned.</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</li>
<li>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values. </li>
<li>Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li>
<li>Other duties as assigned. </li>
</ul>
 
Qualifications

High school diploma or equivalent required, along with six (6) months of janitorial experience. Previous stock room experience is preferred.
<ul>
<li> The employee must frequently lift and/or move up to 50 pounds. </li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
<li>Ability to work flexible schedules, including nights, weekends, and holidays as required</li>
</ul>
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