<h3>Job Description</h3>
Job DescriptionFinancial Planning and Analysis (FP&amp;A) Manager / $$$ / Gaming Experience / Relocation Assistance Provided This Jobot Job is hosted by: Joseph Sipocz Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $75,000 - $95,000 per year 
A bit about us:
 We are looking for a dynamic, results-driven individual to join our team as a Financial Planning and Analysis (FP&amp;A) Manager. This role is an exciting opportunity to play a key role in our finance department, providing strategic financial insights to support decision-making and drive business performance. The ideal candidate will have a strong background in financial analysis, forecasting, budgeting, operating/payroll costs, revenue, and marketing programs. If you are a finance professional with a knack for numbers and a passion for problem-solving, we would love to hear from you. Relocation assistance is provided...someone with hospitality, casino, or gaming experience is preferred. 
Why join us?
 
<ul>
<li>Medical/Dental/Vision</li>
<li> Large organization, tons of room for growth</li>
<li> 401K match</li>
<li> Discounts on hotels</li>
<li> Strong PTO and holiday package</li>
<li> Great team in place, with great leaders above </li>
<li> Multiple locations available (Pittsburgh, Philadelphia, Maryland)</li>
</ul>
 
Job Details
 Responsibilities: 
<ul>
<li> Lead the financial planning and analysis function, providing critical financial insights and strategic support to executive management.</li>
<li> Develop and maintain complex financial models to support decision making related to complex business issues including valuation, profitability, forecasting, and financial reporting.</li>
<li> Oversee the budgeting process, including the development of annual operating and capital budgets.</li>
<li> Analyze current and past financial data and performance to make recommendations on profit enhancement.</li>
<li> Evaluate financial performance by comparing and analyzing actual results with plans and forecasts.</li>
<li> Review operating expenses and payroll costs to identify cost-saving opportunities.</li>
<li> Collaborate with marketing teams to analyze the financial impact of marketing programs.</li>
<li> Provide financial consulting and strategic support to senior management including preparing board presentations, financial presentations, capital expenditure analysis, industry/peer group comparisons, new business opportunities, acquisition analysis, and other projects requested by senior management.</li>
</ul>
 Qualifications: 
<ul>
<li> Bachelor's Degree in Finance, Business, or related field; MBA preferred.</li>
<li> Minimum of 5 years of experience in financial planning and analysis.</li>
<li> Strong working knowledge of financial analysis, forecasting, budgeting, operating/payroll costs, revenue, and marketing programs.</li>
<li> General knowledge of SQL and BI development preferred.</li>
<li> Experience with Virtual Roster, Kronos, Tableau, Teradata, IGT Table Touch, Bravo Poker preferred but not required.</li>
<li> Casino or Gaming industry experience is a plus.</li>
<li> Exceptional analytical and conceptual thinking skills.</li>
<li> Excellent communication, presentation, and interpersonal skills.</li>
<li> Ability to work in a fast-paced environment and manage multiple projects.</li>
<li> Advanced knowledge of Excel and other financial planning software.</li>
<li> Strong leadership skills with a dedication to driving and achieving results.</li>
</ul>
 Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Company DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com. 
<h3>Company Description</h3>
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.

Financial Planning and Analysis (FP&A) Manager

<h3>Job Description</h3>
Job Description
JOB SUMMARY:
Under general direction supervises and directs financial activities and operations including accounts payable, accounts receivable, payroll, collections, revenues and audits; oversees, monitors and implements internal financial controls; works with controller and director of finance to understand our records of assets, tax and other liabilities, profits and loss; analyzes financial information and prepares related reports; and performs related duties as assigned.
SUPERVISION EXERCISED:
Provides direction, establishes priorities, assigns tasks, coordinates and/or monitors the work of other personnel; works with controller and director of finance to evaluate employee's performance and administers corrective action.
Essential Functions: (This job specification may not include all the duties listed, nor do the examples cover all the duties that may be performed.)
Oversee the controls for recording the revenues and expenditures of the Carson Nugget casino. Provide financial/accounting services to other casino departments on a timely basis to enable them to perform their functions.
Coordinate and direct financial record keeping policies; coordinate changes in financial reporting requirements; make recommendations for corrective action and submit status reports to the Director of Finance. 
Oversee the Carson Nugget's accounting methodology to comply with various accounting principles as prescribed by gaming authorities and agencies; direct the maintenance of procedures for financial reporting to comply with applicable state gaming laws and administrative regulations.
Direct staff and monitor progress in the achievement of established targets; revise goals and objectives as necessary in order to respond to changing situations; evaluate operational performance by reviewing work methods and procedures to develop and implement changes in work processes and enhance operational efficiency.
Select, manage and evaluate subordinate personnel; provide for staff training; work with Team Members to correct deficiencies; implement discipline and termination procedures.
Monitor cash transactions in all funds by accessing bank account(s) information on-line in order to maintain minimum cash flow requirements and minimum account balances required to meet all legal obligations. 
Complete special projects and/or assignments including, but not limited to, research, collect, compile and analyze information from various sources to prepare comprehensive technical records, reports and summaries that present and interpret data, identify alternatives and make and justify recommendations in order to provide management with comprehensive financial data.
Perform general accounting duties including create profit and loss statements, audit and maintain files and records, maintain and balance ledger accounts, prepare journal entries, reconcile fiscal records and statements, prepare, audit and balance assigned reports to facilitate proper system functioning and proper accounting treatment.
Develop and implement goals, objectives, policies and priorities for the Finance department; identify resource needs; recommend, create new or revised finance programs, systems, procedures and methods of operation including Collections, Cash Receipts, Accounts Payable, Accounts Receivable, General Ledger, Payroll and Asset reporting.
Participate in the monthly and year-end closing of financial, payroll and taxation records; prepare trial balances and related statements.
Respond to and resolve difficult inquiries and complaints.
Assure that manual and computerized documentation/records are correctly maintained and expedited, in order to provide accurate current and historical information. 
 Job Posted by ApplicantPro

Accounting Manager

<h3>Job Description</h3>
Job Description
Overview
POSITION SUMMARY:
Under the direction of the Director - Food and Beverage, the GM – Banquets &amp; Catering plans and directs the overall Banquets operations including Hard Rock LIVE and concessions. Owns all related management functions to ensure a positive guest experience through exceptional service and planning; acts as a key leader and example to the department, ensures accurate record keeping, prepares, reviews and analyzes reports.
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Exhibit conduct in accordance with all Gaming Commission Regulations and Hard Rock Casino’s departmental policies and procedures.</li>
<li>Supervise the Banquet admin duties, to ensure that all payroll, schedules, Banquet Event Orders, and reports are completed in a timely manner.</li>
<li>Leads by example, creating an environment focused on hospitality, service, and product quality.</li>
<li>Hires and discharges employees according to established personnel policies and procedures, ensuring the appropriate staffing levels are consistently met.</li>
<li>Implements and conducts orientation, training classes and evaluation programs. </li>
<li>Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.</li>
<li>Conducts monthly staff meetings, as well as attends Banquet Event Order Meetings, Forecast Meetings, F&amp;B Meetings and Pre-Convention Meetings.</li>
<li>Works in unison with Sales, Marketing, Culinary, FOH Leadership to communicate a clear operating direction based on a sound understanding of the business’ strengths, weaknesses, and opportunities. </li>
<li>Collaborates with Food &amp; Beverage in designing, planning, and pricing of all menus.</li>
<li>Collaborates with Entertainment on the preparation and execution of all live events and banquets.</li>
<li>Communicates professionally and effectively with live entertainment representatives to ensure all hospitality and catering needs meet expectations.</li>
<li>Ensures guest service according to established standard of quality. </li>
<li>Implements merchandising techniques, keeps departmental labor cost on an acceptable level.</li>
<li>Responsible for scheduling to ensure maximum coverage to the department, planning, timing, and supervision of all details for successful banquet functions.</li>
<li>Prepare and instruct Team Members on upcoming functions, including station sheets, floor plans and specific instructional details to be followed through.</li>
<li>Continuously maintain visibility to Team Members and guests while checking on events to ensure that all is running smoothly and as expected.</li>
<li>Order supplies, linens, uniforms, and outside purchases.</li>
<li>Prepare and adhere to monthly budget and monthly payroll forecast.</li>
<li>Review weekly forecast and prepare for scheduling.</li>
<li>Advises staff of and adheres to established property policies, food and beverage policies, labor regulations, food safety, and liquor laws.</li>
<li>Maintains food safety and cleanliness standards in all food/beverage service work areas and concessions.</li>
<li>Promotes positive public/employee relations at all times. </li>
<li>Maintains a clean, safe, hazard-free work environment within area of responsibility.</li>
<li>Drives P&amp;L strength by implementing appropriate programs and systems and provides oversight to ensure adherence to such. Monitors P&amp;L statements to ensure objectives are met, and recommends corrective actions as required. Ensures strong fiscal responsibility is demonstrated by staff.</li>
<li>Utilize and/or create financial reporting tools to properly measure area’s efficiency and financial success and takes corrective action as necessary.</li>
<li>Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department.</li>
<li>Recommends to senior management operational enhancements that support initiatives and promote excellence.</li>
<li>Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.</li>
<li>Conducts personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values.</li>
<li>Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports, and team members as appropriate.</li>
<li>Perform work regularly and predictably.</li>
<li>Other duties as assigned.</li>
</ul>
NON-ESSENTIAL FUNCTIONS:
<ul>
<li>Attend seminars/trainings when needed.</li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through the completion of a bachelor’s degree in hospitality management or business administration and 5 to 10 years related F&amp;B management experience including but not limited to Catering, Banquets and Volume restaurants or an equivalent combination of education and experience. Additionally, a minimum of 2 years management experience is required, preferably as a GM Banquets, Assistant Director, or Director level.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
<ul>
<li>Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission. </li>
<li>Must successfully pass background check.</li>
<li>Must successfully pass drug screening.</li>
<li>Must be at least twenty-one (21) years of age.</li>
<li>Must be able to work holidays and weekends, as well as flexible shifts.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Ability to research, analyze, comprehend, and act upon information and be aware of the business environment in order to effectively manage areas of responsibility.</li>
<li>Ability to review and comprehend financial data and internal reports.</li>
<li>Ability to communicate effectively with guests, outside contacts, and all levels of team members.</li>
<li>Ability to observe and direct actions of subordinates.</li>
</ul>
ABILITY TO:
<ul>
<li>Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li>
<li>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.</li>
<li>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
<li>Strong communication and interpersonal skills to effectively communicate with guests, team members, all levels of management and other departments. </li>
<li>Thorough understanding of and ability to drive P&amp;L strength and institute and maintain appropriate programs to effect positive financial results and budgetary procedures. </li>
<li>Well-developed, tactful problem-solving skills with the ability to apply ingenuity and creativity towards a resolution. </li>
<li>Adaptable to departmental strategic plans in order to achieve organizational goals.</li>
<li>Research, analyze, comprehend, and act upon information and be aware of the business environment in order to effectively manage areas of responsibility. </li>
<li>Develop, execute, and link strategic department objectives to company goals. </li>
<li>Effectively and efficiently move around all work areas. </li>
<li>Make sound decisions on a timely basis, through objective evaluation of available information. </li>
<li>Work in a drug free environment and pass a chemical dependency test as required.</li>
<li>This position spends time on the Hard Rock Casino Northern Indiana floor and is subject to varying levels of crowds and noise, secondhand smoke, the severity of which depends upon guest volume.</li>
</ul>

GENERAL MANAGER - BANQUETS

<h3>Job Description</h3>
Job DescriptionDescription:
At Texas Card House, we are dedicated to providing the highest quality of service to our guests. We take pride in delivering memorable, positive experiences for every one who walks through our doors.
We are looking for an individual that will flex between the role as a Floor Supervisor and Poker Dealer. The ideal candidate will be someone who is motivated, friendly, takes initiative, and excited to grow with our company.
 
Responsibilities:
<ul>
<li>Supervise all aspects of poker room operations, ensuring adherence to Texas Card House policies.</li>
<li>Manage a team of dealers, including dealer rotation, training, performance evaluations, and conflict resolution.</li>
<li>Conduct floor audits and maintain accurate cash control procedures.</li>
<li>Resolve player disputes and rule infractions with professionalism and diplomacy.</li>
<li>Oversee the efficient seating of players and game distribution.</li>
<li>Maintain a safe and secure gaming environment by identifying and addressing suspicious activity.</li>
<li>Monitor player behavior and enforce all card house policies.</li>
<li>Collaborate with the Cash Cage and Supervisors on financial transactions.</li>
<li>Assist with marketing and promoting upcoming events and tournaments.</li>
<li>Generate detailed reports on daily operations and game performance.</li>
<li>Deal cards efficiently and accurately according to Texas Card House game variations and Texas Hold'em poker rules.</li>
<li>Enforce game rules and maintain a fair and controlled game environment.</li>
<li>Calculate pot odds, payouts, and win conditions.</li>
<li>Collect bets, rake chips, and ensure proper chip denomination distribution.</li>
<li>Perform other duties as assigned by the General Manager.</li>
</ul>
Job Type: Part-time
 
Pay: From $30.00+ per hour
 
Expected hours: 25 – 40 per week
 
Benefits:
<ul>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>PTO </li>
</ul>
 
Requirements:
Qualifications:
<ul>
<li>Minimum 2 years of experience in the casino or card house industry as a dealer and/or floor manager (preferred).</li>
<li>In-depth knowledge of Texas Hold'em poker rules, game variations, and casino operations.</li>
<li>Strong leadership skills with the ability to motivate, delegate, and coach a team.</li>
<li>Excellent communication and interpersonal skills to effectively manage players, dealers, and supervisors.</li>
<li>Proven ability to multi-task, prioritize tasks, and work efficiently under pressure in a fast-paced environment.</li>
<li>Impeccable attention to detail and ability to follow established procedures and regulations.</li>
<li>Strong analytical and problem-solving skills with a focus on customer satisfaction.</li>
<li>Ability to stand for long periods and navigate a crowded environment.</li>
<li>Availability to work flexible hours, including nights, weekends, and holidays.</li>
</ul>
Schedule:
<ul>
<li>10 hour shift</li>
<li>8 hour shift</li>
<li>Extended hours</li>
<li>Holidays</li>
<li>Night shift</li>
<li>Overnight shift</li>
<li>Weekends as needed</li>
</ul>
Experience:
<ul>
<li>Dealer: 2 years (Required)</li>
<li>Management: 1 year (Required)</li>
</ul>
Shift availability:
<ul>
<li>Night Shift (Required)</li>
<li>Overnight Shift (Required)</li>
</ul>
Work Location:
<ul>
<li>In person</li>
</ul>

Floor Manager (Dual Rate)

<h3>Job Description</h3>
Job Description
Overview
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel &amp; Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida &amp; features high stakes table games along with thousands of the hottest slot machines. Owned &amp; operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® &amp; VIP services galore.
Our Commitment to Service:
We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current &amp; future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits &amp; a great work environment.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
Appearance:
How we look &amp; appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.
-JOB DESCRIPTION- 
 
Responsibilities
This position is responsible for assisting in the management of our VIP Plum Lounge staff, according to established standards. This includes achieving maximum customer service and satisfaction, while achieving financial goals.
Essential duties include, but are not limited to:
<ul>
<li>Communicates with management and support staff on daily needs, requirements and expectations. </li>
<li>May assist in scheduling, planning, timing and supervision of details for the restaurant outlet, as well as coordinating dining room functions and monitoring costs. </li>
<li>Ensures accurate record keeping, prepares reviews, and analyzes reports.</li>
<li>Handles guest issues and promotes positive public/employee relations at all times. </li>
<li>Maintains a clean, safe, hazard-free work environment within area of responsibility.</li>
<li>Other duties as assigned.</li>
</ul>
 
Qualifications
<ul>
<li>Three (3) years fine dining experience with at least one (1) year in management preferred. </li>
<li>Advanced knowledge of wines required, sommelier background preferred.</li>
<li>Casino F&amp;B experience is preferred.</li>
<li>Able to work a varied work schedule to include nights, weekends, and holidays.</li>
<li>Must be computer literate.</li>
<li>Knowledge of Excel, Power Point and Word required.</li>
<li>Ability to read and understand all Seminole Tribe of Florida policies and procedures.</li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
<li>Must be able to complete standard Seminole Tribe of Florida forms and reports.</li>
<li>Must be able to interface effectively with other management staff to deliver a positive guest service experience.</li>
<li>Must be able to demonstrate and deliver a high level of service to our internal and external guests.</li>
<li>Must be able to analyze Food and Beverage data.</li>
<li>Have excellent written and verbal communication skills.</li>
<li>Be flexible and adaptable to change.</li>
<li>Be team-oriented and enjoy working with and assisting people.</li>
<li>Able to exercise judgment on an independent basis.</li>
<li>Be articulate and possess a professional appearance and demeanor.</li>
<li>Possess punctuality and meet deadlines.</li>
</ul>
Work Environment:
<ul>
<li>Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise. </li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. </li>
</ul>

Native American Preference Policy:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process:
Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: 
<ul>
<li>Credit Check</li>
<li>Criminal Background Check </li>
<li>Drug Screen </li>
</ul>
 #indeedtampa 
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

ASST MANAGER - VIP ROOM

<h3>Job Description</h3>
Job Description
Inn of the Mountain Gods Resort and Casino
Position Title: Assistant Spirit Club Manager Reports To: Executive Player Development Manager Supervises: Spirit Club Representatives
Summary:
The Assistant Spirit Club Manager is responsible for overseeing the daily operations of the Spirit Club at both casino locations. This role involves a range of duties focused on ensuring efficient club management, delivering exceptional guest experiences, and supporting the overall objectives of the casino. The Assistant Manager of the Apache Spirit Club should be available to assume shift coverage responsibilities whenever other supervisors and representatives are unable to do so.
Key responsibilities include coordinating staff schedules, supporting marketing initiatives, and enhancing growth in new member registrations and email subscriptions. The Assistant Manager also provides support for front desk team members, event hosts, promotional activities, and special events as required. This position necessitates a solid understanding of hospitality standards and technical proficiency with systems such as the Player Tracking Database, Promotion Kiosks, and Microsoft Office Suite.
The Assistant Manager is expected to demonstrate exemplary conduct, maintain a strong presence on the casino floor, and proactively identify opportunities for operational enhancements. They should have a thorough understanding of the Spirit Club's tier levels, associated benefits, monthly promotions, and VIP events. Furthermore, they are responsible for ensuring that all club staff are well-informed, effectively engaged, and held accountable for their responsibilities.
Excellent guest service, interpersonal, communication, team-building, and problem-solving skills are essential. The Assistant Manager must adhere to all regulatory, departmental, and casino policies and procedures, and maintain confidentiality of sensitive information. They should be able to handle multiple tasks simultaneously, work collaboratively with team members at all levels, and respond calmly to customer demands in a fast-paced environment.
Key Responsibilities:
<ul>
<li>Leadership:
<ul>
<li>Support the mission, vision, and values of the organization.</li>
<li>Model hospitality behaviors and maintain high visibility on the casino floor.</li>
<li>Achieve individual, team, and departmental goals.</li>
<li>Collaborate with the Executive Player Development Manager &amp; Executive Casino Host to ensure seamless guest experience across all touchpoints.</li>
<li>Foster a culture of hospitality and ensure all team members are trained in conflict resolution and guest satisfaction techniques.</li>
<li>Implement service recovery strategies to address and resolve guest complaints efficiently.</li>
<li>Proactively engage with guests to understand their needs and provide personalized service.</li>
<li>Monitor guest feedback and identify trends to improve delivery services.</li>
</ul>
</li>
<li>Operations:
<ul>
<li>Understand the Spirit Club levels and benefits.</li>
<li>Stay informed about monthly promotions and events.</li>
<li>Ensure staff are knowledgeable about promotions and mailers.</li>
<li>Maintain and update customer records.</li>
<li>Assist with special events and promotions.</li>
<li>Resolve customer issues and provide excellent guest service.</li>
</ul>
</li>
<li>Technical Skills:
<ul>
<li>Proficiency in Microsoft Office, Player Tracking systems, Super Playmate, OASIS, and Promotion Kiosks.</li>
<li>Handle equipment such as computers, telephones, copiers, and fax machines.</li>
</ul>
</li>
<li>Supervisory Duties:
<ul>
<li>Train and schedule staff.</li>
<li>Attend meetings and communicate relevant information to the team.</li>
<li>Conduct performance evaluations and provide coaching.</li>
<li>Other duties as assigned for the success of the company.</li>
</ul>
</li>
</ul>
Requirements:
<ul>
<li>High school diploma or GED, or two years of related experience.</li>
<li>Preferably bilingual (Spanish and English).</li>
<li>Ability to obtain and maintain a gaming license.</li>
<li>Prior supervisory experience in a casino environment.</li>
<li>Knowledge of relevant laws and regulations.</li>
<li>Physical ability to move around the casino floor and handle customer demands.</li>
<li>Availability to work nights, holidays, and weekends.</li>
<li>Valid NM Driver’s License</li>
</ul>
Physical Demands:
<ul>
<li>Frequent walking and sitting; occasionally stooping, kneeling, and lifting up to 50 pounds.</li>
</ul>
Work Environment:
<ul>
<li>Loud noise levels and exposure to second-hand smoke.</li>
</ul>

PLAYERS CLUB ASSISTANT MANAGER

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Plan, organize, and develop the food and beverage services of organizations and&nbsp;businesses, at the same time as meeting customer expectations, food and hygiene standards and financial targets. Responsible for the combined performance of the team&nbsp; and for ensuring that everyone within their team reaches their targets.&nbsp;
<ul>
<li>Spend time negotiating with the client organization, assessing its requirements&nbsp;and ensuring that it is satisfied with the service delivered.</li>
<li>Recruiting and training permanent and casual staff.</li>
<li>Organizing, leading and motivating the catering team.</li>
<li>Communicating daily with the management team, planning work schedules&nbsp;and checking client requirements.&nbsp;</li>
<li>Dealing with customer complaints and enquiries.&nbsp;</li>
<li>Taking responsibility for the sales and marketing of the conference center,&nbsp;including pricing, promotions, image/brand and profile.</li>
<li>Researching markets to identify new business; therefore, negotiating with&nbsp;external service providers and suppliers as required.</li>
<li>Planning menus in consultation with chefs.</li>
<li>Ensuring health and safety regulations are strictly observed.</li>
<li>Budgeting and establishing financial targets and forecasts.</li>
<li>Finalize all budget event orders for distribution to operating departments.</li>
<li>Track to ensure all BEO’s and authorized forms are received signed from&nbsp;clients</li>
</ul>
Qualifications 
<ul>
<li>Bachelor's degree in Hospitality Management or similar field preferred.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to think on your feet.</li>
<li>A high level of initiative and strong organizational skills.</li>
<li>Willingness to work unsocial hours.</li>
<li>Ability to lead and motivate staff.</li>
<li>Ability to use Delphi Catering System.</li>
<li>Knowledge of banquet and conference room equipment room set-ups.</li>
<li>Knowledge of food and its preparation.</li>
<li>Financial awareness and commercial intelligence.</li>
<li>Responsible for keeping all licenses and permits current.</li>
</ul>
 Additional Information 
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Catering Sales Manager - up to $51,000 + Bonus

<h3>Job Description</h3>
Job Description
SUMMARY: The Cage Bank Shift Manager is responsible for the successful operation of the cage and the management of the cage supervisors.
ESSENTIAL RESPONSIBILITIES
<ul>
<li>Monitor, direct, supervise and observe cage action in the overall casino operations for adherence to company policies and various regulatory requirements to safeguard the casino's assets and fund.</li>
<li>Knowledgeable of Marketing Promotions and Casino events.</li>
<li>Responsible for guest service, relations, and arbitrate disputes to assure that our guests have a favorable gaming experience.</li>
<li>Assign or make changes in assignments of Team Members on assigned shifts.</li>
<li>Submit at the end of respective shifts, all reports deemed necessary for the efficient operation of the department.</li>
<li>Ensure the safety and security of Team Members and guests. Facilitate processes and programs to effectively control and reduce lost time injuries.</li>
<li>Review staffing levels to maintain budgeted level of employment. Delegate authority and assign responsibilities.</li>
<li>Development of Team Members, interviews, hiring and evaluations.</li>
<li>Assist Casino Bank Manager in preparation of reports and other administrative responsibilities as assigned.</li>
<li>Review cage activities and promotions with the Casino Bank Manager. </li>
<li>Assure that required facilities and equipment are available, clean, and functioning properly.</li>
<li>Establish and maintain effective channels of communication upward, downward, and laterally.</li>
<li>Maintain an updated knowledge of Gaming Laws/Regulations and internal controls applicable to areas of responsibility.</li>
<li>Balance out beginning and end of shift for cage cashiers, employee transaction window and F&amp;B employees.</li>
<li>Reconcile and replenish ticket redemption and ATM machines as necessary.</li>
<li>May act as Managerial Representative on Premises.</li>
<li>Meet with Departmental Directors and Managers as necessary. </li>
<li>Other duties as assigned.</li>
</ul>
 Job Posted by ApplicantPro

Cage Shift Manager

<h3>Job Description</h3>
Job Description
Eclipse Compliance Testing, a leader in testing gaming devices and online systems (amusement games, slot machines, video poker machines, keno, bingo, lottery systems, etc.) for use by more than 250 gaming jurisdictions throughout North America and around the world, is seeking a Business Development Manager – B2B Sales for deriving new sources of revenue and new customers in the casino gaming, charitable gaming, skill gaming, online gaming, and lottery industries.&nbsp; The successful candidate will be also be responsible for maintaining established business relationships with current customers.&nbsp;
Candidates should have experience with sales of professional services. &nbsp;Familiarity with the gaming, amusement and/or lottery industries would be beneficial but not necessary. &nbsp;As an established, yet growing, business, we are seeking dynamic, motivated and talented individuals with varied interests and disciplines, and the drive to achieve success.
Excellent verbal and written skills are required. &nbsp;Our staff must be able to communicate and relay information directly to and from customers and management in a clear and concise manner, as well as identify new opportunities.&nbsp; Foreign language fluency is a plus but not required.
No relocation benefits are offered for this position.&nbsp; Compensation is commensurate with experience and qualifications.
RESPONSIBILITIES:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee daily sales operations
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track monthly results and trends for business forecasting
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish sales goals and metrics
QUALIFICATIONS:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous experience in sales, customer service, or other related fields;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong leadership qualities;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong negotiation skills;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelors Degree (preferred), or Associates Degree (minimum), or equivalent work experience in one or more of the following disciplines (or can be working toward degree):
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business Information Technology
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business Communications
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Information Technology
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Electrical Engineering
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Computer Science
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Computer Engineering
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Electronics

Business Development Manager - B2B Sales

<h3>Job Description</h3>
Job Description
Overview

About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
 
Responsibilities
Reporting to the Director of Marketing, the position's primary responsibilities are to lead to all social media marketing efforts such as but not limited to research, strategy and implementation of emerging forms of digital media, social media, and paid online advertising. 

Duties and Responsibilities:
<ul>
<li>Lead strategic efforts for the planning, development and implementation of social media strategies, editorial calendars, and tactical plans, ensuring that all social media messages, measurements and content are relevant to target audience.</li>
<li>Responsible for maintenance, engagement and growth strategy of all social media platforms, including but not limited to Facebook, Twitter, Snapchat, YouTube, Instagram as well as, new/emerging platforms.</li>
<li>Develop strategy and implement marketing campaigns across online OTA sites and other third party review sites to include: Trip Advisor, Yelp, Expedia, Hotels.com, Trivago, etc.</li>
<li>On an ongoing basis, measure and report performance of all marketing activities, and assets against goals, identify trends and insights, and optimize plan based on these insights.</li>
<li>Develop strategy for executing paid campaigns that drive click through, revenue, trial and visitation.</li>
<li>Develop innovative and new ideas that move the property forward in terms of social media photography and video</li>
<li>Strategize, establish and grow relationships with key influencers in digital space, such as bloggers, high profile followed personalities, entertainers, etc.</li>
<li>Lead community engagement and involvement efforts.</li>
<li>Stay abreast of trends, technologies and advancements in social, mobile and online review sites.</li>
<li>Oversee production and implementation of social campaigns.</li>
<li>Develop Hard Rock blog strategy and ensure content is driving engagement and search optimization alongside the Digital Marketing Manager.</li>
<li>Maintain monthly budget for all resort social support.</li>
<li>Lead local music play-lists and other Vibe initiatives, adapted to time of day and clientele.</li>
<li>Evaluate and adjust overall guest experiences based on interaction with guests, industry trends, corporate initiatives, etc. Enhance group business experience through customization.</li>
<li>Partner with advertising team to ensure alignment between digital and traditional media.</li>
<li>Work closely with Internet Marketing to integrate social media into online brand campaigns.</li>
<li>Support Hard Rock International initiatives through social campaigns where appropriate.</li>
<li>Serve as the liaison between Human Resources, Seminole Gaming Internet Marketing, Hard Rock International and other departments as it relates to mobile and social media efforts.</li>
<li>Train leadership on mobile and social media techniques and share best practices to more effectively engage employees and management on mobile and social media sites.</li>
<li>Support other key marketing efforts as needed.</li>
</ul>
 
Qualifications
Bachelors’ in hotel management, hospitality, marketing and business administration. A minimum of five (5) years of experience in a similar position or the equivalent combination of education and experience.
 Additional Requirements:
<ul>
<li>At least 5 years direct marketing, advertising and brand marketing experience including implementation of digital, mobile and emerging campaigns.</li>
<li>At least 2 years of social media/web 2.0 experience as an online marketer.</li>
<li>Have demonstrated knowledge of mobile, emerging and social media, and application to advertising.</li>
<li>Experience in leveraging social media platforms for an advertising campaign.</li>
<li>Understand social media including Facebook, Twitter, Instagram, Snapchat, YouTube, blogs, etc.</li>
<li>Ability to adapt to the style, tonality and vernacular of the current “voice” of employee and consumer facing Facebook and other social mediums.</li>
<li>Strong written skills. Attention to detail.</li>
<li>Ability to effectively communicate in both written and verbal formats.</li>
<li>Ability to assist in the planning, development, and implementation of projects/programs.</li>
<li>Work well under pressure of deadlines.</li>
<li>Have the ability to exercise a great deal of initiative, forward strategic thinking and independent judgment.</li>
<li>Experience preferred in brand management, development and implementation.</li>
<li>Excellent customer service skills.</li>
<li>Have interpersonal skills to deal effectively with all business contacts.</li>
<li>Professional appearance and demeanor.</li>
<li>Work varied shifts, including weekends and holidays.</li>
<li>Able to effectively communicate in English, in both written and oral forms. </li>
</ul>
Work Environment:
<ul>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
</ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>
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Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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