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job_organization_name

city

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<h3>Job Description</h3>
Job Description
 
At Just Right Reader our mission is to make reading fun and for students to learn to read with engaging decodables that are representative of students in America's Schools. When students want to read and feel successful, their achievement rises! Join us in changing reading outcomes!
Just Right Reader is a strong fit for individuals who are passionate about learning, teaching, and who thrive in cross-disciplinary teams of educators, sales professionals, developers, designers, and individuals who love our product.
The opportunity:
We're hiring for our Sales Operations team to support our growing revenue organization. We're looking for someone who is detail-oriented, process-driven, and comfortable working cross-functionally across sales, customer success, and operations.
Whether you have a school district admin background or 3+ years in sales operations or enablement, we want someone who understands how to help a team close deals faster and more effectively.
What you'll do:
<ul>
<li>Serve as a key point of support during the pre- and post-sale process (quoting, paperwork, purchase orders, etc.)</li>
<li>Coordinate with sales reps to ensure deals are correctly scoped and move through our systems smoothly</li>
<li>Enter and manage sales orders in NetSuite (ERP) and HubSpot (CRM), ensuring accuracy and timely processing</li>
<li>Help build internal workflows and resources that streamline quoting, contracts, and district onboarding</li>
<li>Partner closely with our Sales Ops team to anticipate friction points and solve problems before they arise</li>
<li>Support the development of our new "Deal Desk" model – a support team that helps sales close more effectively</li>
<li>Track and report key operational metrics to improve deal velocity and team efficiency</li>
</ul>
What we're looking for:
<ul>
<li>3+ years of experience in sales operations, sales enablement, or school district administration</li>
<li>High attention to detail, organization, and comfort managing complex internal processes</li>
<li>A strong communicator who knows how to ask the right questions to get the full picture</li>
<li>Tech-savviness with some experience working in CRM/ERP tools like HubSpot or NetSuite (a plus, but not required)</li>
<li>Prior work with K-12 school districts and an understanding of how purchasing and contracting typically work (a plus, but not required)</li>
</ul>
Why join us:
<ul>
<li>Opportunity to make a meaningful impact in children's literacy!</li>
<li>Work with a passionate, driven team committed to innovation in education!</li>
<li>100% remote workplace - with access to an office in Dallas, TX!</li>
<li>Company expense card with home office stipend for set up!</li>
<li>Up to 12 weeks of parental leave!</li>
<li>Urbansitter Membership + $500 childcare credit per year!</li>
</ul>
Just Right Reader is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Sales Operations & Support Specialist

<h3>Job Description</h3>
Job Description
Company Overview 
Poetic is a leading technology and strategic creative agency, based in Houston, Texas. The full service marketing agency leverages deep expertise in website and application development, branding, design, digital marketing, and project management to build mission-focused strategies that propel businesses ahead of their competition. Poetic believes fearless innovation guided by integrity yields tangible results for its partners, employees, and communities.
What sets our agency apart is our unwavering commitment to excellence and our relentless pursuit of becoming the best in the industry. We are on a constant mission of self-improvement, always striving to exceed expectations and redefine what is possible in digital marketing.
If you're ready to be part of an agency that thrives on innovation, continuous improvement, and a relentless pursuit of excellence, we can't wait to hear from you. Together, we'll shape the future of digital marketing and make a lasting impact on the success of our partners' businesses.
Hosting and Support Specialist
Join the Poetic team as our newest Hosting and Support Specialist. Step into a role where you'll be at the forefront of our website customer support, ensuring our clients receive top-notch assistance through our ticketing system. You'll also have the chance to breathe life into our Poetic templates, transforming client information into beautifully crafted webpages. With the support of our dedicated team and a strong emphasis on training, you'll master the art of crafting and optimizing our templates to exceed client expectations.
Essential Duties &amp; Responsibilities
<ul>
<li>Website Customer Support: Take ownership of client support requests, resolving them efficiently and professionally through our ticketing system.</li>
<li>Website Template Spin-Up: Use our Poetic templates to create websites tailored to each client's provided content. Proactively identify content gaps and communicate needs to client and internal stakeholders. </li>
<li>Collaboration and Quality Assurance: Work closely with internal teams to ensure the quality and functionality of each template application. Engage in QA processes, always seeking ways to enhance the final product for the client.</li>
<li>Customer service: With a customer-centric mindset, actively communicate status, road blocks, and suggestions to the client. </li>
<li>Continuous Improvement: Identify any pain points in the support or migration process and recommend process or product improvements wherever possible.</li>
</ul>
Education &amp; Experience
<ul>
<li>Prior experience with website content management systems, a plus but not required.</li>
<li>A keen eye for detail, ensuring every project reflects our commitment to excellence.</li>
<li>A genuine eagerness to learn and expand one's skill set.</li>
<li>Exceptional time management abilities, juggling tasks and prioritizing effectively.</li>
<li>A natural inclination towards customer service, always putting our client's needs first.</li>
<li>The ability to adapt and grow within a dynamic and fast-paced environment.</li>
</ul>
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
#LI-Remote

Hosting and Support Specialist

<h3>Job Description</h3>
Job Description
Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a skilled PC Field Support Specialist to join our dynamic team in the Columbia, MD area.
Responsibilities:
The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Prepares engineering plans and site installation Technical Design Packages. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Configures computers, communications devices and peripheral equipment. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.
<ul>
<li>
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables &amp; telephone systems
Updates technical drawings using AutoCAD software as needed
 </li>
</ul>
Requirements:
<ul>
<li>
Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate's degree and two (2) years of experience.
</li>
<li>Active TS/SCI w/ FSP</li>
<li>Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches</li>
<li>Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)</li>
<li>Familiar with Active Directory security and policies</li>
<li>DoD 8570 IAT Level 1 Certification</li>
</ul>
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $40,000-$60,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

PC Field Support Specialist

<h3>Job Description</h3>
Job Description
MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.
Job Summary:
As part of the CASTLE-NET program, the Field Office Support Lead oversees the deployment of technicians to perform IT infrastructure and end-user device wellness checks at field offices and remote locations. This role involves organizing, training, and managing a team of Field Office Technicians to ensure successful execution of support operations. The ideal candidate will have strong IT support experience, excellent communication skills, and the ability to manage multiple tasks efficiently. This is a remote, full-time position.
Key Responsibilities:
<ul>
<li>Lead and coordinate field technician teams for on-site IT wellness checks.</li>
<li>Train and mentor support staff to ensure consistent service delivery.</li>
<li>Manage scheduling, task assignments, and performance tracking.</li>
<li>Troubleshoot and resolve IT issues related to hardware, software, and networking.</li>
<li>Utilize remote support tools and ticketing systems to manage incidents.</li>
<li>Ensure compliance with USACE IT policies and procedures.</li>
<li>Maintain documentation and reporting for field support activities.</li>
</ul>
Qualifications by Level:Junior Level:
<ul>
<li>Bachelor's degree (or equivalent work experience) in IT, Computer Science, or related field.</li>
<li>Good technical knowledge of hardware, software, and network troubleshooting.</li>
<li>Experience with IT equipment setup and maintenance.</li>
<li>Familiarity with remote support tools and ticketing systems.</li>
<li>Willingness to travel to field locations.</li>
<li>Preferred: CompTIA A+, Microsoft Certified: Modern Desktop Administrator, USACE IT environment experience.</li>
<li>
<ul>
<li>Active Secret Clearance Preferred</li>
</ul>
</li>
</ul>
Journeyman Level:
<ul>
<li>Bachelor's degree (or equivalent work experience) in IT, Computer Science, or related field.</li>
<li>Minimum 4 years of experience in IT and/or field/user support roles.</li>
<li>Strong technical knowledge and troubleshooting skills.</li>
<li>Proficient in remote support tools and ticketing systems.</li>
<li>Willingness to travel to field locations.</li>
<li>Preferred: CompTIA A+, Microsoft Certified: Modern Desktop Administrator, USACE IT environment experience.</li>
<li>
<ul>
<li>Active Secret Clearance Required</li>
</ul>
</li>
</ul>
Senior Level:
<ul>
<li>Bachelor's degree (or equivalent work experience) in IT, Computer Science, or related field.</li>
<li>Minimum 8 years of experience in IT and/or field/user support roles.</li>
<li>Excellent technical knowledge and leadership skills.</li>
<li>Proficient in remote support tools and ticketing systems.</li>
<li>Willingness to travel to field locations.</li>
<li>Preferred: CompTIA A+, Microsoft Certified: Modern Desktop Administrator, USACE IT environment experience.</li>
<li>
<ul>
<li>Active Secret Clearance Required</li>
</ul>
</li>
</ul>
Compensation &amp; Benefits:
<ul>
<li>Salary: Based on level (see below)</li>
<li>Paid Time Off: 15 days PTO annually</li>
<li>Holidays: 11 paid federal holidays</li>
<li>Retirement: 401(k) with company match</li>
<li>Health Coverage: Comprehensive medical, dental, and vision insurance</li>
</ul>
Salary Range:
<ul>
<li>Junior: $50,000 – $55,000 annually</li>
<li>Journeyman: $55,000 – $65,000 annually</li>
<li>Senior: $65,000 – $80,000 annually</li>
</ul>
Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Computer User Support Specialist

<h3>Job Description</h3>
Job Description
POSITION SUMMARY:
At Elmington Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development &amp; management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners! 
The Compliance Specialist provides support to affordable communities by ensuring they are in compliance with Federal and State rules and regulations. This is accomplished through reviewing documents and providing guidance to site staff when corrections are needed.
To be an effective Elmington Property Management teammate, you will need to: 
<ul>
<li>
Have a tireless work ethic
</li>
<li>
Think BEYOND the box
</li>
<li>
Be confident and smart
</li>
<li>
Be self-sufficient and self-motivated
</li>
<li>
Think creatively
</li>
<li>
NOT accept the status quo
</li>
<li>
Work with passion
</li>
<li>
Take pride in your work
</li>
<li>
Be a good listener
</li>
<li>
Offer a solution with every problem
</li>
<li>
Be inspiring and empower your teams/portfolios
</li>
</ul>
 
KNOWLEDGE/SKILLS/ABILITIES:
<ul>
<li>
Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
</li>
<li>
Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently. 
</li>
<li>
A passion for chasing excellence and providing exemplary customer service.
</li>
<li>
Responsible for ensuring compliance in Low-Income Housing HUD/Tax Credit rules and regulations by overseeing programs, policies, and practices.
</li>
<li>
Compliance experience reviewing Low Income Housing Tax Credit (LIHTC or Section 42) certification paperwork
</li>
<li>
Proven experience with other affordable housing programs such as HUD, Section 8, 202, and/or 811
</li>
<li>
Ability to calculate income/assets using basic math
</li>
<li>
Ability to use and/or learn to navigate computer software systems. (i.e. PMS, state systems), and basic knowledge of PDF creator, excel, and word
</li>
<li>
Attention to detail
</li>
<li>
Ethical conduct
</li>
</ul>
 
 ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>
Reviews resident files for completion and compliance with state requirements
</li>
<li>
Reviews files electronically
</li>
<li>
Meets specific deadlines set by state agencies
</li>
<li>
Approves files once complete
</li>
<li>
Enters tenant data into the state online systems
</li>
<li>
Provides guidance on tenant file corrections to staff at the property sites
</li>
<li>
Performs all other duties as assigned
</li>
</ul>
SPECIFIC EDUCATION OR EXPERIENCE:
<ul>
<li>
Associate's Degree preferred, but not required
</li>
<li>
2-5 years of similar experience
</li>
<li>
Experience in other programs preferred but not required
</li>
</ul>
 
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
<ul>
<li>
Frequently sit, stand and walk.
</li>
<li>
Regularly required to talk or hear.
</li>
<li>
Frequently required to use hands or fingers to handle or feel objects, tools or controls.
</li>
<li>
Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
</li>
<li>
Occasionally lift and/or move up to 25 pounds.
</li>
<li>
Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
</li>
<li>
The noise level in the work environment is usually moderate.
</li>
<li>
Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.
</li>
</ul>
 
TRAVEL REQUIREMENTS:
<ul>
<li>
Occasional travel for state trainings and onsite
</li>
</ul>
 
The Elmington Experience
We're creating a different kind of company at Elmington. We promise we will never be ordinary, which we hope you can see by this job description. There will be many days you simply aren't comfortable. You will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways. With that said, we know Elmington is not for everyone. BUT, if you believe in yourself, enjoy a challenge and appreciate working with exceptional people, then Elmington could very well be the last company you ever work for.
Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Elmington Property Management makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Compliance Specialist (REMOTE)

<h3>Job Description</h3>
Job Description
About UnCruise
At UnCruise Adventures, we work together to provide an enriching adventure experience while inspiring an appreciation of local cultures and the natural world. This means we kayak among icebergs,&nbsp;travel to hidden waterfalls, snorkel with sea lions, dive with manta rays, and share air with whales.&nbsp;Our destinations include Alaska, Hawaiian Islands, Mexico’s Sea of Cortes, Costa Rica, and Galapagos.&nbsp;Every team member plays a role in bringing adventure to life.
Job Summary&nbsp; 
The IT Support Specialist provides frontline technical support for UnCruise Adventures’ office staff and shipboard crew. This role supports a wide range of hardware, user devices, and enterprise software tools in both office and remote environments. In addition to resolving daily IT issues, the specialist assists with system setup, inventory tracking, and small project coordination. This position works to ensure systems run smoothly and users receive timely, professional support. Success in this role requires strong follow-through, clear communication, and ownership of assigned responsibilities. We’re looking for someone who doesn’t just fix issues but proactively communicates updates, meets deadlines, and keeps stakeholders informed.
This is a full-time year-round exempt position with benefits. It is based at the company headquarters in Seattle, WA.
Essential Duties&nbsp; 
<ul>
<li>Manage and triage the internal IT support ticketing system, ensuring timely resolution of requests and communicating progress regularly</li>
<li>Provide first-level support for desktop, laptop, and mobile devices used by office staff and remote crew</li>
<li>Assist with setup, configuration, and installation of new hardware and software across the organization</li>
<li>Troubleshoot user access, printer issues, network connectivity, and operating system errors</li>
<li>Maintain inventory of all IT assets and assist with hardware procurement and reconciliation</li>
<li>Support the setup and maintenance of shipboard networks and onboard systems as needed</li>
<li>Provide user support for business-critical applications such as Salesforce, Microsoft 365, Business Central.</li>
<li>Participate in on-call rotation and provide after-hours support when needed</li>
<li>Document common issues and resolution steps; contribute to an internal knowledge base</li>
<li>Coordinate with external vendors and internal stakeholders for IT-related projects and support</li>
<li>Support IT-led projects and system rollouts in a hands-on capacity</li>
<li>Assist with technical installation and maintenance of office and vessel hardware</li>
<li>Communicate proactively with your manager and stakeholders—especially when timelines shift or blockers arise</li>
</ul>
Qualifications
<ul>
<li>Associate degree in IT or related field preferred; equivalent work experience accepted</li>
<li>2+ years of help desk or IT support experience, including remote user support</li>
<li>Proficient in diagnosing and resolving issues with Windows-based desktops, laptops, and printers</li>
<li>Hands-on experience with Microsoft Intune, Entra, Microsoft 365, and networked environments</li>
<li>Familiarity with Salesforce, Business Central, Snipe-IT, ConnectWise, and Jira preferred</li>
<li>Experience supporting and maintaining small- to mid-sized office and vessel networks; familiarity with Unifi ecosystem a plus</li>
<li>Demonstrated ability to manage deadlines and keep others informed of progress or delays</li>
<li>Strong written and verbal communication skills—especially in updating team members and leadership</li>
<li>Excellent organizational and multitasking skills; ability to manage multiple support requests in a fast-paced environment</li>
<li>Strong communication and customer service skills with a proactive, team-oriented approach</li>
<li>Network+ certification or equivalent experience with networked systems is preferred</li>
<li>Ability to work occasional weekends or travel to vessel sites as needed</li>
<li>Self-directed and accountable—takes responsibility for deliverables and communicates when help is needed</li>
<li>Proven ability to create, document, evaluate, and modify processes as necessary.</li>
<li>Positive, collaborative mindset with a customer service orientation</li>
<li>Motivated to seek opportunities to learn, share, and educate others.</li>
</ul>
Physical Demands / Work Environment
<ul>
<li>Typical office environment. Position may require bending, climbing, reaching, repetitive motion, and lifting.</li>
</ul>
<ul>
<li>Occasional work on board vessels locally or potentially in remote locations. May require climbing a gangway or ladder and navigating a vessel under construction. </li>
<li>Reliability, punctuality, and consistent follow-through are essential to success in this role</li>
</ul>
Work Schedule 
The workday core hours are 8:00 AM to 5:00 PM, however this position may require a flexible schedule with varying hours to include occasional weekends. Prior authorization for overtime work required for hours beyond 40 in a single work week.
Pay and Employee Benefits
<ul>
<li>Pay - $70-80K annually</li>
<li>Cruise Benefits -&nbsp;Explore&nbsp;the world as our guests do: employees receive one complimentary cruise for two people every year, after each year of employment.</li>
<li>Health and Wellness –&nbsp;Comprehensive medical, dental, vision, short-term and long-term disability, life insurance and flexible spending account options.</li>
<li>401k –&nbsp;Employees are eligible after 1 year of employment.</li>
<li>Time off –&nbsp;Enjoy ten company-paid holidays annually. Earn paid vacation and sick time throughout the year, and qualify for more vacation days as you gain tenure.</li>
<li>Give Back to the Community – Make a difference by volunteering for non-profit and community organizations that you choose using two company-paid VTO (volunteer time off) days each year.</li>
<li>Eco-Commute&nbsp;–&nbsp;When you commute to work without the use of a single-occupancy motorized vehicle you will receive a daily stipend. You can carpool, walk, bike, take the bus, or kayak.&nbsp;&nbsp; </li>
<li>Free Parking –&nbsp;Employees park for free at our Seattle office on days they commute by car.</li>
</ul>
Disclaimer Statement &nbsp;
This job description is intended only to describe the general nature and level of work being performed by an employee in this position.&nbsp; It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required, or persons so classified or assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is the policy of UnCruise Adventures not to discriminate on the basis of race, color, sex, creed, religion, marital status, citizenship, the presence of any sensory, mental, or physical disability, gender identity, gender expression, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities, or employment as required by law.
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IT Support Specialist

<h3>Job Description</h3>
Job Description
Do you have a talent for helping people and a passion for travel? Were looking for motivated individuals to join our team as Customer Service / Travel Specialists. In this remote role, you'll provide outstanding support to clients while helping them plan, book, and enjoy seamless travel experiences.
What You'll Do
<ul>
<li>Deliver Top-Notch Service- Communicate with clients, answer questions, and provide reliable travel guidance</li>
<li>Plan &amp; Book Trips- Assist with flights, hotels, cruises, tours, and excursions tailored to client preferences</li>
<li>Build Client Relationships- Provide personalized service before, during, and after their travels</li>
<li>Stay Informed -Keep up with travel trends, promotions, and destination insights to offer the best recommendations</li>
<li>Solve Problems Quickly -Handle booking issues or travel challenges with proactive solutions</li>
</ul>
What You Bring
<ul>
<li>
Strong customer service and communication skills
</li>
<li>
A passion for travel and helping others explore the world
</li>
<li>
Excellent organization and attention to detail
</li>
<li>
Ability to work independently in a remote setting
</li>
<li>
Basic computer proficiency and reliable internet access
</li>
<li>
Must be 18+ with a smartphone or computer
</li>
<li>
Previous customer service or sales experience is a plus, but not required
</li>
</ul>
What We Offer
<ul>
<li>
 Full training and ongoing support, no prior experience required
</li>
<li>
 Flexible scheduling, part-time or full-time remote work
</li>
<li>
 Exclusive travel discounts and perks
</li>
<li>
 Supportive, collaborative remote team environment
</li>
<li>
Unlimited earning potential
</li>
<li></li>
</ul>

Customer Service / Travel Specialist ️

<h3>Job Description</h3>
Job Description
Job Description:
Job Title: WFH Customer Service Specialist
Organization: MetrixIT Solutions
Job Responsibilities:
<ul>
<li>Provide exceptional customer service to clients through phone, email, and chat support</li>
<li>Manage and resolve customer complaints in a timely and professional manner</li>
<li>Handle customer inquiries and provide accurate information about products and services</li>
<li> orders, returns, and refunds efficiently</li>
<li>Collaborate with other team members to ensure customer satisfaction</li>
<li>Maintain detailed records of customer interactions and transactions</li>
</ul>
Essential Qualifications:
<ul>
<li>Strong communication skills, both written and verbal</li>
<li>Excellent problem-solving abilities</li>
<li>Ability to multi-task and prioritize in a fast-paced environment</li>
<li>Attention to detail and accuracy</li>
</ul>
Desired Experience:
<ul>
<li>Minimum 1 year of experience in customer service</li>
<li>Experience working in a remote or work-from-home setting</li>
</ul>
Salary &amp; Benefits:
<ul>
<li>Minimum Salary: $45,000/year</li>
<li>Maximum Salary: $120,000/year</li>
<li>100% Satisfaction Guarantee</li>
<li>Opportunity for growth and advancement within the company</li>
<li>Flexible work schedule</li>
</ul>

WFH Customer Service Specialist

<h3>Job Description</h3>
Job Description
MISSION: The mission for this role is to provide excellent customer service to clients, patients, and requestors. This role will require you to meet daily goals and report to the Customer Service Manager with any reoccurring issues for resolution. He/she should align with HealthMark Group's core values, culture, and overall CRAFT of the company. 
REQUIREMENTS: This role requires good written, verbal, and interpersonal communication skills to build successful working relationships with requestors, clients, and co-workers. This position requires a person to be detail-oriented and be able to resolve customer issues in a timely manner. Excellent follow-up skills and time management are essential. This role is a remote position so the candidate must have reliable internet and a quiet background setting. 
***Key Points: Requestor Support: Ensure HealthMark is providing excellent customer service by being client-focused 
 Supporting BUMC
Daily Roles and Responsibilities:
<ul>
<li>Must meet daily goal of 85 calls per day, averaging 11 calls per hour. Assist clients, patients, and requestors with the status of requests for medical records via phone call.</li>
</ul>
<ul>
<li>Ensure notes are accurate and detailed. All actions require a note in Med-Release.</li>
<li>Provide excellent customer service promptly with accurate and concise information.</li>
<li>Build strong value-based relationships with customers - a passion for customer interaction is a must!</li>
<li>Ensuring customer satisfaction is a primary goal.</li>
<li>Resend, or cancel invoices.</li>
<li>Reprocess orders for missing information.</li>
<li>Obtain missing information for non-compliant requests from patients and requestors.</li>
<li>Data entry and other duties as assigned.</li>
<li>Fax and email records securely to requestors.</li>
<li>Work with other departments to ensure requests are sent promptly.</li>
</ul>
Qualifications:
<ul>
<li>Excellent communication skills, strong analytical and problem-solving skills</li>
<li>Ability to multi-task, prioritize duties, and have strong time management skills</li>
<li>Proficient computer skills with software applications such as Microsoft Office</li>
<li>Maintain a positive, empathetic, and professional attitude toward customers always</li>
<li>High school diploma or GED required</li>
</ul>
Preferred Skills/Not Required:
<ul>
<li>Previous Medical Records Experience – Knowledge of HIPAA preferred but not required</li>
<li>1+ year of Customer Service/ Call Center experience- Preferred</li>
</ul>
Qualities that the candidate for this position should include:
<ul>
<li>Fast learner- Quick Learner</li>
<li>Self-motivated and able to work independently.</li>
<li>Ability to adapt to change/ flexibility a must</li>
<li>Candidate must maintain a high level of business integrity and diligence</li>
<li>Passionate about people and being able to show patient empathy is a must</li>
<li>Positive attitude</li>
<li>Someone who strives to do more</li>
</ul>
 
<ul>
<li>Monday to Friday</li>
</ul>
Job Type: Full-time
Pay: $15-18 per hour DOE
Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

Customer Service Specialist - ROI

<h3>Job Description</h3>
Job Description
Overview
We are seeking a motivated and persuasive Sales Support Specialist to join our remote team. This is a commission-only opportunity with unlimited earning potential, ideal for individuals who excel at building rapport, communicating solutions, and driving results over the phone. If you thrive in a fast-paced sales environment and want the flexibility to work from anywhere, we’d love to hear from you.
Responsibilities
<ul>
<li>
Conduct outbound and receive inbound calls to engage with potential and existing customers
</li>
<li>
Provide information about products, services, or licensing options tailored to customer needs
</li>
<li>
Follow up with leads and prospects to guide them through the sales process
</li>
<li>
Accurately record customer interactions and updates in the CRM system
</li>
<li>
Collaborate with internal teams to address customer questions and support sales success
</li>
<li>
Consistently deliver a positive, helpful, and professional impression
</li>
</ul>
Qualifications
<ul>
<li>
Previous experience in sales, call center, or phone-based support preferred
</li>
<li>
Excellent verbal communication and active listening skills
</li>
<li>
Comfortable using CRM systems and Google Workspace
</li>
<li>
Reliable internet connection and quiet, distraction-free home office
</li>
<li>
Self-motivated, goal-oriented, and customer-focused
</li>
</ul>
Benefits
<ul>
<li>
100% remote — work from anywhere
</li>
<li>
Commission-based compensation with no earning cap
</li>
<li>
Flexible schedule to fit your lifestyle
</li>
<li>
Comprehensive sales training and ongoing support
</li>
</ul>

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