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<h3>Job Description</h3>
Job DescriptionCompany Description Job Description 
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting hourly of $18&nbsp;- plus, an exciting bonus plan that rewards your success.
YOUR ROLE AT SIXT
<ul>
<li>You welcome all customers upon arrival and gather feedback to improve their future rental experience</li>
<li>You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues&nbsp;to the appropriate channels</li>
<li>You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process</li>
<li>You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location</li>
<li>You work in various weather conditions and are willing to take on additional tasks to support business needs</li>
</ul>
YOUR SKILLS MATTER
<ul>
<li>Education &amp; Experience You have a high school diploma or GED and at least 1 year of customer service experience</li>
<li>Licenses &amp; Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship</li>
<li>Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications</li>
<li>Work Hours &amp; Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane</li>
<li>Uniform &amp; Language You are willing to wear a company uniform and speaking other languages is a plus</li>
</ul>
WHAT WE OFFER
<ul>
<li>Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future</li>
<li>Paid Time Off &amp; Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays</li>
<li>Bonus Plan Take advantage of a bonus plan based on performance</li>
<li>Employee Assistance Program Access support whenever needed through our Employee Assistance Program</li>
<li>Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees</li>
<li>Uniform &amp; Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance</li>
</ul>
Additional Information 
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Customer Service Agent

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive Compensation</li>
<li>Paid Time Off</li>
<li>Career Growth Opportunities</li>
</ul>
Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.&nbsp; Responsibilities&nbsp;
<ul>
<li>Receive a high volume of inbound calls and emails&nbsp;</li>
<li>Identify the reason for the customer’s call, collect relevant information, and provide solutions</li>
<li>Monitor social media and online presence.</li>
<li>Refer to premade scripts for a variety of customer service topics</li>
<li>Use best practices in customer service techniques to develop rapport and build relationships with customers</li>
<li>Document all customer interactions</li>
<li>Meet personal and team quotas</li>
<li>Attend trainings to maintain up-to-date skills and knowledge</li>
</ul>
Qualifications
<ul>
<li>High school diploma/GED</li>
<li>Previous experience as a Customer Service Representative or in a similar role is preferred&nbsp;</li>
<li>Comfortable using computers and customer management software</li>
<li>Excellent phone and verbal communication skills</li>
<li>Understanding of active listening techniques</li>
<li>Ability to work well under pressure</li>
<li>Highly organized with the ability to prioritize projects and manage time effectively</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionCompany Description 
About Us
At Chats Cloud Cover, we specialize in delivering innovative communication and technology solutions that empower businesses to connect seamlessly. Our mission is to simplify digital communication through cutting-edge strategies, collaborative teamwork, and a commitment to excellence. Based in Cincinnati, we’re driven by creativity, precision, and the pursuit of growth — both for our clients and our team.
Job Description 
Job Description
We are seeking a Customer Service Trainer to join our dynamic team in Cincinnati, OH. The ideal candidate will be responsible for designing, developing, and delivering effective training programs for our customer support staff. This role is perfect for someone passionate about communication, customer satisfaction, and professional development. You will play a key role in shaping how our service teams interact with clients and uphold the company’s standards of excellence.
Responsibilities
<ul>
<li>
Design and implement customer service training programs for new and existing employees.
</li>
<li>
Conduct workshops, role-playing sessions, and ongoing coaching to improve communication and problem-solving skills.
</li>
<li>
Evaluate training effectiveness through performance metrics and feedback analysis.
</li>
<li>
Collaborate with management to identify training needs and develop relevant materials.
</li>
<li>
Maintain up-to-date knowledge of company policies, products, and customer service best practices.
</li>
<li>
Foster a positive and motivating learning environment for team members.
</li>
</ul>
Qualifications 
Qualifications
<ul>
<li>
Bachelor’s degree in Communication, Business Administration, Education, or related field (or equivalent experience).
</li>
<li>
Minimum of 2 years of experience in customer service training or team leadership.
</li>
<li>
Strong presentation and interpersonal communication skills.
</li>
<li>
Proficiency in developing training materials and delivering engaging sessions.
</li>
<li>
Analytical mindset with the ability to assess training results and performance improvement.
</li>
<li>
Excellent organizational and time-management abilities.
</li>
</ul>
 Additional Information 
Benefits
<ul>
<li>
Competitive salary ($55,000–$62,000 per year)
</li>
<li>
Opportunities for career growth and internal advancement
</li>
<li>
Supportive and collaborative work environment
</li>
<li>
Comprehensive training and development resources
</li>
<li>
Paid time off and performance-based incentives
</li>
</ul>

Customer Service Trainer

<h3>Job Description</h3>
Job DescriptionCompany Description 
About Us – Property Soar
At Property Soar, we are redefining excellence in the property and investment industry. Headquartered in Austin, TX, our mission is to provide innovative solutions, trusted expertise, and unmatched service that empower clients to achieve their goals. Our team thrives on professionalism, integrity, and a forward-thinking approach. We are committed to creating an environment where our people can grow, succeed, and make an impact in the industry.
Job Description 
Job Description
We are seeking a Customer Service Representative to join our growing team. The ideal candidate will provide first-class support to our clients and tenants, ensuring that inquiries are handled with accuracy, empathy, and efficiency. This role is essential in maintaining Property Soar’s reputation for reliability and client satisfaction.
Responsibilities
<ul>
<li>
Respond promptly and professionally to customer inquiries via phone and email.
</li>
<li>
Provide accurate information about services, policies, and account details.
</li>
<li>
Assist tenants and property owners with questions, requests, and issue resolution.
</li>
<li>
Document interactions and maintain updated client records.
</li>
<li>
Collaborate with internal departments to ensure seamless service delivery.
</li>
<li>
Handle escalated issues with patience and professionalism.
</li>
</ul>
Qualifications 
Qualifications
<ul>
<li>
Previous experience in customer service, administrative support, or client relations preferred.
</li>
<li>
Strong verbal and written communication skills.
</li>
<li>
Ability to multitask and manage time effectively in a fast-paced environment.
</li>
<li>
Proficiency with computer systems and customer management software.
</li>
<li>
Problem-solving skills and a proactive attitude.
</li>
<li>
High school diploma or equivalent required; bachelor’s degree is a plus.
</li>
</ul>
 Additional Information 
Benefits
<ul>
<li>
Competitive annual salary of $53,000 – $58,000.
</li>
<li>
Opportunities for professional growth and advancement within the company.
</li>
<li>
Supportive team environment with ongoing training and development.
</li>
<li>
Full-time, stable position with long-term career potential.
</li>
</ul>

<h3>Job Description</h3>
Job DescriptionCompany Description 
Sharpcontra – About Us At Sharpcontra, we are dedicated to delivering excellence in every project we undertake. Located in San Antonio, TX, we pride ourselves on fostering a culture of innovation, collaboration, and professional growth. Our team thrives on challenge, values integrity, and is committed to shaping the future of our industry.
Job Description 
Job Description: We are seeking a highly skilled and motivated Customer Service Trainer to join our San Antonio team. In this role, you will be responsible for training, coaching, and developing our customer service team to ensure exceptional client experiences and operational excellence.
Responsibilities:
<ul>
<li>
Conduct onboarding and ongoing training sessions for new and existing customer service representatives.
</li>
<li>
Develop training materials, manuals, and resources to support learning initiatives.
</li>
<li>
Monitor team performance and provide feedback to enhance skills and productivity.
</li>
<li>
Collaborate with management to identify training needs and implement solutions.
</li>
<li>
Foster a positive and professional learning environment that encourages growth.
</li>
</ul>
Qualifications 
Qualifications:
<ul>
<li>
Proven experience in customer service, preferably in a training or coaching role.
</li>
<li>
Strong communication and presentation skills.
</li>
<li>
Ability to assess team performance and implement effective training strategies.
</li>
<li>
Detail-oriented with excellent organizational and problem-solving skills.
</li>
<li>
Proficiency in MS Office or related tools.
</li>
</ul>
 Additional Information 
Benefits:
<ul>
<li>
Competitive salary range of $57,000 – $63,000.
</li>
<li>
Opportunities for professional growth and career advancement.
</li>
<li>
Supportive and collaborative work environment.
</li>
<li>
Comprehensive training and development programs.
</li>
<li>
Full-time, permanent position with standard company benefits.
</li>
</ul>

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,&nbsp;our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.&nbsp;&nbsp;
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web! &nbsp;
Job Description 
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.   &nbsp;
As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.&nbsp;
As a Customer Service Technician your responsibilities will include:&nbsp;
<ul>
<li>Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment</li>
<li>Performing maintenance and repair on outside plant facilities</li>
<li>Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables</li>
<li>Observing all safety rules and regulations</li>
<li>Assisting other technical personnel in the performance of their duties when requested</li>
<li>Actively supporting sales and marketing related activities</li>
<li>Directing customer facing work and sales referrals</li>
</ul>
Qualifications 
WHAT IT TAKES TO CATCH OUR EYE
<ul>
<li>High School diploma (or equivalent) or higher</li>
<li>Ability to distinguish colors on facilities</li>
<li>Ability to handle 28 foot&nbsp;extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)</li>
<li>Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)</li>
<li>Basic computer skills including MS Office applications</li>
<li>Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)</li>
<li>Ability to work aloft (e.g. ladder)</li>
<li>Ability to work outside in all weather conditions and at various hours of the day/night</li>
<li>A valid driver’s license and satisfactory driving record</li>
<li>Positive and professional appearance and demeanor when communicating the company’s products and services to our customers</li>
<li>Accountability/dependability (on time and on load when scheduled and serve on call as needed)</li>
<li>Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)</li>
<li>Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)</li>
<li>Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions</li>
<li>Active Learning (curious seeker of added information and actively works to improve skills and knowledge)</li>
</ul>
BONUS POINTS FOR:&nbsp;
<ul>
<li>Prior experience as a customer facing telecom operations technician</li>
<li>Basic electricity training/certification or documented equivalent work experience</li>
<li>ADSL installation/repair experience (self/full installs)</li>
<li>A+/Net + Certified Required Soft Skills</li>
</ul>
This position is part of a bargaining unit and represented by a union.  Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a)&nbsp;required&nbsp;to join the union and pay union dues as a condition of employment; or, (b)  required to pay union dues, but not join the union as a condition of employment; or (c) free to&nbsp;choose&nbsp;whether&nbsp;to join the union, but if you do join the union you would be&nbsp;obligated&nbsp;to pay union dues
#LI-RW1
 Additional Information 
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.&nbsp;We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through&nbsp;physical, emotional and financial health.&nbsp;Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.&nbsp;
Inclusion and belonging&nbsp;are at the center of our grounding belief in&nbsp;Being Real.&nbsp;
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be&nbsp;fierce advocates&nbsp;for more&nbsp;accessible,&nbsp;inclusive&nbsp;and high-quality internet, because we&nbsp;believe doing so promotes&nbsp;equity&nbsp;in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact <a href="mailto:taaccommodationrequests@brightspeed.com" target="_blank">taaccommodationrequests@brightspeed.com</a> to initiate the accommodations process.&nbsp;
For all applicants, please take a moment to review our Privacy Notices: &nbsp;
<ul>
<li>Brightspeed’s Privacy Notice for California Residents</li>
<li>Brightspeed’s Privacy Notice</li>
</ul>

Customer Service Technician

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,&nbsp;our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.&nbsp;&nbsp;
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web! &nbsp;
Job Description 
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.   &nbsp;
As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.&nbsp;
As a Customer Service Technician your responsibilities will include:&nbsp;
<ul>
<li>Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment</li>
<li>Performing maintenance and repair on outside plant facilities</li>
<li>Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables</li>
<li>Observing all safety rules and regulations</li>
<li>Assisting other technical personnel in the performance of their duties when requested</li>
<li>Actively supporting sales and marketing related activities</li>
<li>Directing customer facing work and sales referrals</li>
</ul>
Qualifications 
WHAT IT TAKES TO CATCH OUR EYE
<ul>
<li>High School diploma (or equivalent) or higher</li>
<li>Ability to distinguish colors on facilities</li>
<li>Ability to handle 28 foot&nbsp;extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)</li>
<li>Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)</li>
<li>Basic computer skills including MS Office applications</li>
<li>Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)</li>
<li>Ability to work aloft (e.g. ladder)</li>
<li>Ability to work outside in all weather conditions and at various hours of the day/night</li>
<li>A valid driver’s license and satisfactory driving record</li>
<li>Positive and professional appearance and demeanor when communicating the company’s products and services to our customers</li>
<li>Accountability/dependability (on time and on load when scheduled and serve on call as needed)</li>
<li>Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)</li>
<li>Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)</li>
<li>Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions</li>
<li>Active Learning (curious seeker of added information and actively works to improve skills and knowledge)</li>
</ul>
BONUS POINTS FOR:&nbsp;
<ul>
<li>Prior experience as a customer facing telecom operations technician</li>
<li>Basic electricity training/certification or documented equivalent work experience</li>
<li>ADSL installation/repair experience (self/full installs)</li>
<li>A+/Net + Certified Required Soft Skills</li>
</ul>
This position is part of a bargaining unit and represented by a union.  Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a)&nbsp;required&nbsp;to join the union and pay union dues as a condition of employment; or, (b)  required to pay union dues, but not join the union as a condition of employment; or (c) free to&nbsp;choose&nbsp;whether&nbsp;to join the union, but if you do join the union you would be&nbsp;obligated&nbsp;to pay union dues
#LI-GF1
 Additional Information 
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.&nbsp;We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through&nbsp;physical, emotional and financial health.&nbsp;Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.&nbsp;
Inclusion and belonging&nbsp;are at the center of our grounding belief in&nbsp;Being Real.&nbsp;
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be&nbsp;fierce advocates&nbsp;for more&nbsp;accessible,&nbsp;inclusive&nbsp;and high-quality internet, because we&nbsp;believe doing so promotes&nbsp;equity&nbsp;in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact <a href="mailto:taaccommodationrequests@brightspeed.com" target="_blank">taaccommodationrequests@brightspeed.com</a> to initiate the accommodations process.&nbsp;
For all applicants, please take a moment to review our Privacy Notices: &nbsp;
<ul>
<li>Brightspeed’s Privacy Notice for California Residents</li>
<li>Brightspeed’s Privacy Notice</li>
</ul>

<h3>Job Description</h3>
Job DescriptionJob Description 
 Customer Service Representative
Duties &amp; Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino’s Pizza guidelines. Maintaining a clean and organized work environment from our customer’s viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check.
Additional Information 
All your information will be kept confidential according to EEO guidelines.

Customer Service Rep

<h3>Job Description</h3>
Job DescriptionCompany Description 
About Us At Reboot Staff, we pride ourselves on delivering exceptional service and creating an environment where employees can thrive. Based in Austin, TX, our team is dedicated to professionalism, growth, and fostering a positive workplace culture. We believe in supporting our staff with opportunities to develop their skills and advance in their careers.
Job Description 
Job Description Reboot Staff is seeking a motivated and detail-oriented Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our clients and customers, ensuring a seamless and professional experience. You will contribute to building strong relationships, resolving inquiries efficiently, and maintaining high standards of service.
Responsibilities
<ul>
<li>
Respond promptly and professionally to customer inquiries via phone, email, and chat.
</li>
<li>
Resolve issues and provide accurate information to clients and customers.
</li>
<li>
Maintain detailed records of customer interactions and transactions.
</li>
<li>
Collaborate with internal teams to ensure customer satisfaction.
</li>
<li>
Identify opportunities to improve service processes and customer experience.
</li>
</ul>
Qualifications 
Qualifications
<ul>
<li>
Proven experience in customer service or a related field.
</li>
<li>
Strong communication and interpersonal skills.
</li>
<li>
Ability to handle multiple tasks efficiently and with attention to detail.
</li>
<li>
Problem-solving mindset and the ability to think critically.
</li>
<li>
Proficiency in Microsoft Office Suite and CRM systems is a plus.
</li>
</ul>
 Additional Information 
Benefits
<ul>
<li>
Competitive salary range of $57,000 – $61,000 per year.
</li>
<li>
Opportunities for career growth and professional development.
</li>
<li>
Comprehensive health and wellness benefits.
</li>
<li>
Supportive and collaborative work environment.
</li>
<li>
Full-time position with consistent hours and stability.
</li>
</ul>

<h3>Job Description</h3>
Job Description · Answer incoming phone calls from residential and commercial customers, AHJ entities, PG&amp;E/SoCal Edison, while maintaining a high level of customer satisfaction and phone etiquette as the initial point of contact with Apex General Inc and Electrical Power Source· Monitor and respond to emails from residential and commercial customers, AHJ entities, PG&amp;E/SoCal Edison regarding project information, pertaining to work orders and service requests, document inquiries, and invoices. · Schedule/Coordinate appointments with customers for new service inquiries, sold services, or electrical issues. (Estimates, Diagnostics, Installations, Inspections) · Work with service estimators and material coordinators to coordinate and assign all service technicians to service appointments daily· Act as a liaison to relay information/updates, file applications, obtain permits and schedule inspections on behalf of customers regarding updates of services and appointments with appropriate electrical service providers (PG&amp;E/SoCal Edison) and AHJ entities. · Coordinate and schedule a rotating on call schedule for weekends and holidays for service technicians· Answer phone calls when assigned for on-call coverage during after-hours and weekends.· Schedule and Dispatch on-call technicians · Calculate service costs to invoice customers and issue to appropriate AP dept or residential customer daily. · Enter service invoice and job record information in bookkeeping accounting system daily · Handle incoming and outgoing mail and deliveries Not Necessary but is a +Knowledge of Service Titan
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