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<h3>Job Description</h3>
Be part of an amazing story
\n
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
\n
Job Overview
\n
As a Senior Customer Experience Colleague, you will prioritize the customer experience by selling to our customers in the moment to service their needs. You will drive enterprise wide cross-category selling across multiple selling platforms to deliver sales goals, achieve sales growth, and enhance the shopping experience by providing personalized service in all departments. This position exemplifies the Own Your Style service model and requires a can-do attitude that goes above and beyond with a personable and efficient approach when servicing the customer.
\n
What We Can Offer You
\n
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
\n
Some additional benefits we offer include:
\n
<ul>\n
<li>Merchandise discounts</li>
\n
<li>Performance-based incentives</li>
\n
<li>Annual merit review</li>
\n
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
\n</ul>
\n
Access the full menu of benefits offerings&nbsp;here.
\n
What You Will Do
\n
<ul>\n
<li>Provide an exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through virtual selling</li>
\n
<li>Assist the customer and influence the sale by making the best product recommendations, focusing on size, fit, and style while leveraging product knowledge and digital resources (product descriptions, customer reviews, etc.)</li>
\n
<li>Engage and interact with customers during their in-store or online journey to acquire and grow client relationships by leveraging elevated outreach tools including My Client and company social media assets</li>
\n
<li>Effectively develop and maintain relationships with peers and store leadership to problem solve and create the best possible outcome for the customer.&nbsp; Share customer feedback daily to create a better customer experience</li>
\n
<li>Use Point of Sale (POS) systems, client acquisition systems, and other store technology, including, but not limited to computers, tablets, smart phones, work-associated apps, and social media</li>
\n
<li>Partner with store team, vendors, and community partners to develop, advertise, and host virtual and in-store events to deliver incremental sales</li>
\n
<li>Maintain selling floor presentation following company merchandise directives and ensure fitting rooms are customer-ready by promptly clearing merchandise and returning it to the appropriate area on the selling floor</li>
\n
<li>Ensure receipt of new merchandise, unpack and set up new merchandise according to visual guidelines</li>
\n
<li>Reconfigure store fixtures to prepare new layout and visual presentation for upcoming theme</li>
\n
<li>Perform store opening and closing procedures, including accessing alarm system and settling the registers</li>
\n
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li>
\n</ul>
\n
Skills You Will Need
\n
Product knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices
\n
Communication: Comfortable communicating with customers virtually, via phone, and in person
\n
Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events
\n
Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders
\n
Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy’s educational resources
\n
Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
\n
Collaboration: Partnership with the total team to drive sales and deliver the customer experience
\n
Who You Are
\n
<ul>\n
<li>Flexible availability, including days, evenings, weekends and holidays</li>
\n
<li>Ability to effectively communicate and present information to customers, peers, and all levels of management</li>
\n
<li>Resourceful and able to adapt quickly to changing priorities</li>
\n
<li>At least 2 years of selling or customer experience preferred&nbsp;</li>
\n</ul>
\n
Essential Physical Requirements You Will Perform
\n
<ul>\n
<li>This position requires lifting, constant moving, standing, and reaching with arms and hands.\n
<ul>\n
<li>Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders</li>
\n
<li>Reaching, including above eye level, crouching, kneeling, stooping and color vision.</li>
\n </ul>
</li>
\n
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
\n</ul>
\n
About Us
\n
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
\n
Join us and help write the next chapter in our story - Apply Today!
\n\n\n
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
\n\n\n
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Retail Customer Experience Associate, Springfield - Full Time

<h3>Job Description</h3>
Be part of an amazing story.
\n
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
\n
Job Overview
\n
As a Senior Customer Experience Colleague, you will prioritize the customer experience by selling to our customers in the moment to service their needs. You will drive enterprise wide cross-category selling across multiple selling platforms to deliver sales goals, achieve sales growth, and enhance the shopping experience by providing personalized service in all departments. This position exemplifies the Own Your Style service model and requires a can-do attitude that goes above and beyond with a personable and efficient approach when servicing the customer.
\n
What we can offer you
\n
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
\n
Some additional benefits we offer include:
\n
<ul>\n
<li>Merchandise discounts</li>
\n
<li>Performance-based incentives</li>
\n
<li>Annual merit review</li>
\n
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
\n</ul>
\n
Access the full menu of benefits offeringshere.
\n
What you will do
\n
<ul>\n
<li>Provide an exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through virtual selling</li>
\n
<li>Assist the customer and influence the sale by making the best product recommendations, focusing on size, fit, and style while leveraging product knowledge and digital resources (product descriptions, customer reviews, etc.)</li>
\n
<li>Engage and interact with customers during their in-store or online journey to acquire and grow client relationships by leveraging elevated outreach tools including My Client and company social media assets</li>
\n
<li>Effectively develop and maintain relationships with peers and store leadership to problem solve and create the best possible outcome for the customer.&nbsp; Share customer feedback daily to create a better customer experience</li>
\n
<li>Use Point of Sale (POS) systems, client acquisition systems, and other store technology, including, but not limited to computers, tablets, smart phones, work-associated apps, and social media</li>
\n
<li>Partner with store team, vendors, and community partners to develop, advertise, and host virtual and in-store events to deliver incremental sales</li>
\n
<li>Maintain selling floor presentation following company merchandise directives and ensure fitting rooms are customer-ready by promptly clearing merchandise and returning it to the appropriate area on the selling floor</li>
\n
<li>Ensure receipt of new merchandise, unpack and set up new merchandise according to visual guidelines</li>
\n
<li>Reconfigure store fixtures to prepare new layout and visual presentation for upcoming theme</li>
\n
<li>Perform store opening and closing procedures, including accessing alarm system and settling the registers</li>
\n
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li>
\n</ul>
\n
Skills You Will Need
\n
Product knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices
\n
Communication: Comfortable communicating with customers virtually, via phone, and in person
\n
Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events
\n
Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders
\n
Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy’s educational resources
\n
Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
\n
Collaboration: Partnership with the total team to drive sales and deliver the customer experience
\n
Who you are
\n
<ul>\n
<li>Flexible availability, including days, evenings, weekends and holidays</li>
\n
<li>Ability to effectively communicate and present information to customers, peers, and all levels of management</li>
\n
<li>Resourceful and able to adapt quickly to changing priorities</li>
\n
<li>At least 2 years of selling or customer experience preferred&nbsp;</li>
\n</ul>
\n
Essential Physical Requirements&nbsp;
\n
<ul>\n
<li>Position requires prolonged periods of standing/walking around store or department</li>
\n
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
\n
<li>Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision</li>
\n
<li>Lifting and moving items weighing up to 30 lbs.</li>
\n</ul>
\n
About Us
\n
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
\n
Join us and help write the next chapter in our story - Apply Today!
\n\n\n
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.&nbsp;
\n\n\n
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Retail Customer Experience Associate, Walden Galleria - Full Time

<h3>Job Description</h3>
Job DescriptionSalary: $90,000 - $110,000 
Who We Are:
DELVE DEEPER is a Performance Media Agency focused on helping clients grow their customer base by integrating the power of Tech &amp; Data in Media. We act as one highly functioning team that is powered by our professional Fire in the Belly, with a passion for creating exceptional value by delighting our clients and creating an engaging work environment for our team members.
 
We deliver digital marketing management, first-party data science and consulting, and adtech/martech systems integration &amp; reselling on a global scale. We connect the dots between data and technology in media by identifying our clients' super fans, deterministically finding more of them, and converting them online in the most effective way.
 
DELVE DEEPER has been recognized as Built In Colorados Best Places to Work for the past four years in a row. Our culture emphasizes professional development in an environment where everyone can have an impact. We are passionate about seeing our team through self-care, family, community and (of course) career growth. As a privately owned company, we dont get caught in red tape, instead we pave a path of growth for those with a passion to succeed professionally.
 
DELVE DEEPER is a fast-paced company with proven success with high-profile global customers such as UNICEF, International Rescue Committee, Virgin Voyages, Gerber Life Insurance, Apple Leisure Group, Orange, and Hebe.
 
Headquartered in Boulder, Colorado, DELVE DEEPER also has offices in Warsaw and Minsk, as well as team members in 10 other countries.
 
ASSOCIATE DIRECTOR OF PAID SEARCH &amp; PAID SOCIAL
 
Perfect opportunity for an entrepreneurial leader to continue to grow a Paid Search &amp; Paid Social team into a robust profit engine for a medium-sized (approximately 150 employees) rapidly growing global digital marketing consultancy. This role requires an expert grasp of Paid Search &amp; Paid Social platforms in executing multi-million dollar campaigns for global clients.
 
In this role, you will oversee the strategic development and execution of innovative Paid Search and Paid Social campaigns across multiple platforms, including Google Ads, SA360, Microsoft Ads, Meta, TikTok, LinkedIn, and more. With support from the Paid Search &amp; Paid Social team, you will be accountable for planning complex campaigns that deliver strong results and tangible value to our clients. This client-facing position owns the development and effective delivery of strategic client presentations, plans, tests, and problem solving.
 
What You Will Do:
<ul>
<li>Trusted Advisor:
<ul>
<li>Act as a Trusted Advisor to clients and internal teams, embodying the company's value of Confidence and Predictability.</li>
<li>Collaborate with leadership peers to enhance returns on investment in data systems, solutions, and media management services.</li>
</ul>
</li>
<li>Operational Leadership:
<ul>
<li>Demonstrate a strong commitment to delivering consistent quality and operational leadership.</li>
<li>Lead efforts to eliminate inefficiencies across Practice Areas and guide teams towards efficient value creation.</li>
<li>Level up opportunities and learnings to the Senior Director of Paid Search and Social.</li>
</ul>
</li>
<li>Process Accountability:
<ul>
<li>Ensure quality in product and service delivery, focusing on Tangibility, Reliability, Responsiveness, Assurance, and Empathy.</li>
<li>Manage client communications and implement rigorous methodologies to upskill junior staff using best practices.</li>
</ul>
</li>
<li>Team Building and Coaching (Paid Search &amp; Paid Social):
<ul>
<li>Elevate client engagement execution and profitability through setting high standards and implementing best-in-class planning.</li>
<li>Set clear team expectations, measure performance, and provide training to enhance team skills and work quality.</li>
<li>Engage cross-functional teams, implementing operational measures for scalable growth.</li>
<li>Lead a team of 2-5 paid search and paid social team members.</li>
<li>Train up junior team members on platforms, execution, and client delivery.</li>
</ul>
</li>
<li>Performance Leadership:
<ul>
<li>Lead the team in deploying innovative tech-first strategies and staying current with industry trends.</li>
<li>Provide a strong perspective on creative, audience strategy, and campaign performance based on research and data.</li>
<li>Continuously elevate team expertise to deliver confidence-inducing campaign performance.</li>
<li>Monitor team progress, stepping in to foster confidence and communicate the business value to executive stakeholders.</li>
<li>Keep updated on AI technologies including automated bidding, ChatGPT, etc. for account efficiency and performance effectiveness. </li>
</ul>
</li>
</ul>
Who You Are:
<ul>
<li>You are stronglydetermined to achieve your career goalsthrough hard work, initiative, and resourcefulness.</li>
<li>You are alife-long learnerseeking ongoing improvement with a growth mindset and going outside of your comfort zone.</li>
<li>You are able tofocus on solving the most important problemto achieve the greatest impact. You are willing to take the armor off, put aside any pretenses, andcheck your ego at the door - to build trustwith others on the team.</li>
<li>You take pride in achieving objectives anddelivering results; individually and collectivelyas a team.</li>
<li>Youwant to understand yourselfand have conscious knowledge of your character, feelings, motives, and desires.</li>
<li>Youcrave feedback and external inputso you can use it to improve performance.</li>
<li>You want to have an unfair advantage andcollaborate with your team in-officeat least 3 days a week.</li>
</ul>
 
What You Bring:
<ul>
<li>Paid Search &amp; Paid Social Campaign Execution &amp; People Management:
<ul>
<li>Minimum 6 years hands-on experience with SEM &amp; Social platforms.</li>
<li>6+ years managing paid digital media, including 3+ years on Google Ads and Meta.</li>
<li>3+ years leading client experience in an agency setting.</li>
<li>2+ years leading a team of 3+ specialists.</li>
<li>Mastery of performance measurement frameworks and expertise in strategic planning.</li>
<li>Expert in executive-level presentations and coaching people managers for maximum team performance.</li>
<li>Proven success in capacity planning/forecasting and implementing people management frameworks.</li>
<li>Experience leading a distributed global team is a plus.</li>
</ul>
</li>
<li>Technology &amp; Industry Expertise:
<ul>
<li>Expertise in platforms such as Google Ads, Microsoft Ads, SA360, Meta, TikTok, Pinterest, Snapchat, and analytics tools.</li>
<li>Passionate about Search and Social, evidenced by thought leadership and industry event participation.</li>
<li>Strong POV on Paid Search &amp; Paid Social's role in the conversion funnel and its relationship with other marketing channels.</li>
<li>Experience collaborating on landing page optimization strategies tied to Paid Search &amp; Paid Social campaigns.</li>
<li>Strong POV on creative strategies and demonstrated expertise in research methodologies.</li>
<li>Track record of proactive business unit platform expansion in previous roles.</li>
</ul>
</li>
</ul>
 
What DELVE DEEPER Offers:
<ul>
<li>A competitive salary and quarterly bonus opportunities</li>
<li>A promote from within culture and the chance to define your career growth</li>
<li>Company fully paid health, dental, and vision insurance for employees and their families</li>
<li>Company paid life and ADD insurance</li>
<li>Safe harbor 401k with 4% company match</li>
<li>FSA and HSA options</li>
<li>2 work from home days per week &amp; flexible working hours based on team requirements and management discretion</li>
<li>15 days of PTO + 9 yearly paid holidays</li>
<li>8 sick days</li>
<li>3 months paid parental leave</li>
<li>$1,250 Wellness Benefit</li>
<li>Brand new office in Louisville, CO (just outside Boulder), built and designed exclusively for DELVE DEEPER</li>
</ul>
 
Salary range for this position is$90k - $110kplus a bonus potential and is based on prior experience and qualifications.
 
DELVE DEEPER is an equal opportunity employer. We believe that diversity enriches the workplace and we are committed to growing our team with the most talented and passionate people from every community. Delve strives to create a culture of unity and respect and to that end, we have a zero tolerance policy for behavior that promotes harassment, hate and discrimination of any kind. We are committed to providing reasonable accommodations for qualified individuals. If you require assistance during the application process due to a disability, please let us know.
 
DELVE DEEPER gladly accepts applications from candidates that have already secured H1B Visa status and are looking for a new employer to sponsor them. DELVE DEEPER can assist in the proper legal process for change of employer of record in the H1B Visa program.

Associate Director of Paid Search & Paid Social

Retail Customer Experience Associate, Mall of America - Full Time

Retail Customer Experience Associate, Stanford Shopping Center - Full Time

Retail Customer Experience Associate, Oak Brook Center - Full Time

Retail Customer Experience Associate, Kenwood Towne Center - Full Time

<h3>Job Description</h3>
Job Description
Customer Service and Sales Associate Entry-Level Job in Atlanta: Non-Digital, Non-Remote, and Non-Social Media
Are you passionate about providing outstanding customer service and driving sales? Do you enjoy building relationships and creating positive experiences for customers? If so, we have the perfect opportunity for you!
About Us: We are a dynamic, customer-focused company that strives to provide exceptional products and services. Our team is made up of dedicated, motivated individuals who are committed to delivering top-notch customer service while driving sales and fostering long-term relationships.
The Role: As a Customer Service and Sales Associate, you will be the face of our company, engaging with customers both in-person and online to offer exceptional service, promote our products, and help drive sales. You'll play a crucial role in building customer loyalty and contributing to the success of our sales team.
What You’ll Do:
<ul>
<li>Provide excellent customer service by assisting customers with their needs, questions, and concerns</li>
<li>Drive sales by identifying customer needs and recommending products or services that best fit those needs</li>
<li>Build and maintain strong customer relationships to encourage repeat business</li>
<li>Process sales transactions accurately and efficiently</li>
<li>Assist with inventory management and restocking products as needed</li>
<li>Collaborate with the team to meet and exceed sales targets</li>
<li>Stay up-to-date on product knowledge and promotions to better assist customers</li>
<li>Maintain a clean and organized sales area and environment</li>
</ul>
What We’re Looking For:
<ul>
<li>Strong communication and interpersonal skills</li>
<li>A positive attitude and a passion for delivering exceptional customer service</li>
<li>Sales-driven with the ability to meet or exceed sales targets</li>
<li>Ability to work well in a team and independently</li>
<li>Strong problem-solving skills and attention to detail</li>
<li>Flexibility to work evenings, weekends, and holidays as needed</li>
<li>Previous experience in customer service or sales is a plus</li>
</ul>
Why You Should Join Us:
<ul>
<li>Competitive pay with performance-based incentives</li>
<li>Opportunities for career growth and advancement</li>
<li>Ongoing training and development to help you succeed</li>
<li>A fun, collaborative work environment</li>
<li>Employee discounts on products and services</li>
</ul>
Ready to get started? If you're enthusiastic about delivering exceptional customer service and sales results, we'd love to hear from you! Send us your resume today and join a team that's committed to excellence.
We can’t wait to meet you!
Customer Service and Sales Associate Entry-Level Job in Atlanta: Non-Digital, Non-Remote, and Non-Social Media
Company DescriptionGenerate Premium Leads We focus on generating high-quality leads that are primed for conversion. Our data-driven strategy guarantees that you connect with prospects who have a genuine interest in your products or services, resulting in higher conversion rates and more successful deals. 
<h3>Company Description</h3>
Generate Premium Leads\r\n\r\nWe focus on generating high-quality leads that are primed for conversion. Our data-driven strategy guarantees that you connect with prospects who have a genuine interest in your products or services, resulting in higher conversion rates and more successful deals.

975 social media customer associate Jobs