<h3>Job Description</h3>
Job Description
Summary: Supervises casino personnel. Responsibilities lie in the area of casino and bar operations including daily paperwork reconciliation, training, daily vault balance, bar inventory casino guest service, and employee scheduling. Assures adherence of all employees to company policies and procedures.
Essential Job Functions:
Direct compliance of supervised workers with established company policies, procedures, state required training and company standards such as safekeeping of company funds, property and guest service.
<ul>
<li>Inspect premises of assigned area casino and bar to ensure that adequate security exists and the physical facility complies with safety and environmental codes and ordinances. Complete casino inspections by assigning and supervising the cleaning of the assigned areas of responsibility. </li>
<li>Supervise and complete daily drops of machines and prepare daily deposits. </li>
<li>Trains the casino associates in their roles as members of the team. </li>
<li>Trains all employees in all phases of their job duties including providing excellent guest service to customers and other employees. </li>
<li>Maintain daily, monthly and annual reports from data supplied. </li>
<li>May be cross-trained to other operational areas in the absence of a supervisor from another area of the company. </li>
<li>Maintains weekly work schedules for casino staff. </li>
<li>Complete performance reviews as they are scheduled for associates under their supervision. </li>
<li>Recommends the hiring and termination of the casino associates. </li>
<li>Recommend associates for merit evaluations. </li>
<li>Maintains casino staff licenses and permits to meet State of Louisiana Video Gaming Division requirements. </li>
<li>Discuss with the Location Manager and prepare disciplinary actions for employees under their supervision. </li>
<li>Assist in creating and communicating promotional activities of the casino, as well as in the store and grill. </li>
<li>Reviews all reports generated with the Location Manager and General Manager. </li>
<li>Maintain “VIP system” for customers besides understanding the basic operation of the system being able to produce reports that the system is capable of generating. </li>
<li>Responsible for the supervision of maintaining, cleaning and repairing equipment in assigned areas of responsibility. </li>
<li>Schedules and supervises all cleaning in the casino. </li>
<li>Ensures compliance with any vendor contracts at location. </li>
<li>Maintains all state and local issued permits for the location as required by the Louisiana Video Gaming Division. </li>
<li>Communicate to the Location Manager any and all perceived or real issues involving the operation of the casino and the location. </li>
<li>Responsible that all property safety reporting and responsibilities are met for the property. </li>
<li>Provide and promote excellent guest service. </li>
<li>Follow all company polices as they are outlined in the Fleur de Lis Gaming, LLC. Employee Handbook. </li>
</ul>
Qualifications:
To perform tasks successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
<ul>
<li>High school diploma or equivalent </li>
<li>Previous casino supervisor (1 or more years) experience and training. </li>
<li>Language and Communication Skills: This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The ability to write routine reports and correspondence. </li>
<li>Computer Skills: This position requires the working knowledge of Microsoft Excel, Word, Office and Ruby Verifone point of sale system. </li>
<li>Mathematical Skills: The ability to understand profit and loss statements, trend charts, sales reports from the vendor, and statistical data generated from management information systems. </li>
<li>Problem Solving and Reasoning Ability: The ability to solve practical problems by identifying the objectives and applying practical solutions. The ability to deal with a variety of concrete variables in situations where only limited standardizations exist. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. </li>
<li>The ability to expand and supervise tasks that are either realized or assign through the course of daily operations. </li>
</ul>
Physical Demands:
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. 
<ul>
<li>While performing the duties of this job, employee is regularly required to stand for up to 8 hours, stoop or kneel to stock or clean, use hands and arms to reach forward, side to side, above the head, grasp items and key punch. </li>
<li>Ability to lift 50lbs at least 4 ft. off of the ground.</li>
</ul>

Casino Supervisor

<h3>Job Description</h3>
Job Description
Summary: Performs cashier/host/hostess duties in the casino during assigned. Responsibilities lie around the area of casino and bar operations and include guest service, cleaning, processing customer transactions, and balancing cash drawer, understanding all promotions, and promoting casino profitability. Adhere to company policies and procedures. 
Essential Job Functions:
<ul>
<li>Comply with established company policies, procedures, and standards such as safekeeping of company funds and property, security and inventory control policies. </li>
<li>Complete assigned duties on scheduled shift. </li>
<li>Balance daily cash drawer. </li>
<li>Report any/all safety issues immediately. </li>
<li>Promote team concepts by completing assigned duties and reporting those that are incomplete. </li>
<li>Be able to acquire all permits and certificates required by the Video Gaming Division. </li>
<li>Promote profitability by providing excellent guest service to customers and other employees. </li>
<li>Understand the operation of the VIP system. </li>
<li>May be cross trained to operate areas in the absence of an employee from another area of the company. </li>
<li>Responsible for reporting all property safety hazards to a supervisor or manager upon discovery of the hazard. </li>
<li>Complete all shift inventories. </li>
<li>Complete all shift checklists. </li>
<li>Maintain and clean equipment in assign areas. </li>
<li>Arrive at work in proper uniform at the assigned shift starting time. </li>
<li>Ensure that vendors follow agreements as instructed. </li>
<li>Communicate with the Casino Supervisor or Location Manager any and all perceived or real issues involving the operation of the location. </li>
<li>Provide excellent guest service for customers and employees. </li>
<li>Follow all company polices as they are outlined in the Employee Handbook</li>
</ul>
Qualifications:
To perform tasks successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
<ul>
<li>High school diploma or equivalent (GED) or some previous casino experience is preferred but not required. </li>
<li>Language and Communication Skills: This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. </li>
<li>Computer Skills: This position does not require but is highly recommended to have the basic knowledge of Window software </li>
<li>Mathematical Skills: Able to add, subtract, multiply and divide. </li>
<li>Problem Solving and Reasoning Ability: Using common sense to derive solutions to problems as they arise and to determine whether a supervisor is needed to solve an issue. </li>
</ul>
Physical Demands:
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. 
<ul>
<li>While performing the duties of this job, employees are regularly required to stand for up to 8 hours, stoop or kneel to stock or clean, use hands and arms to reach forward, side to side, above the head, grasp items and key punch. </li>
<li>Ability to lift 50lbs at least 4 ft. off the ground.</li>
</ul>

Casino Cashier

<h3>Job Description</h3>
Job Description
Position Title: Cook – Action Station
Reports To: Lead/Sous Chef
Supervises: N/A
Summary of Position
Prepares all food and/or salads in an assigned station, following cooking guidelines set for the station. Interact with all customers with IMGR&amp;C standards for hospitality. Prepares anything needed for production in the kitchens as requested by a supervisor.
Key Responsibilities and Performance/Behaviors

<ul>
<li>Ability</li>
</ul>
<ul>
<li>Can explain and demonstrate Hospitality Behaviors and Performance Standards.</li>
<li>Understands where to get the information needed to complete tasks to standard.</li>
<li>Can explain and demonstrate technical skills used to complete tasks to standard.</li>
<li>Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard.</li>
<li>Understands how to take ownership of problems and solve them when solutions may not be available.</li>
<li>Can explain how to request help from others when needed to complete task or goal.</li>
<li>Has complete knowledge and can tell others of IMGR&amp;C products and services.</li>
<li>Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner.</li>
</ul>
<ul>
<li>Performance</li>
</ul>
<ul>
<li>Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP’s and task lists.</li>
<li>Responds to obstacles; finds new ways to reach desired end results.</li>
<li>In absence of guidance, acts and takes charge to respond to guest or internal customer needs.</li>
<li>Responds to change by quickly applying talent and skills in a positive way to succeed.</li>
<li>Supports achievement of Quality Goal; “Do it right the first time.”</li>
<li>Acts to protect and preserve property of IMGR&amp;C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair.</li>
<li>Makes suggestions to improve performance.</li>
</ul>
<ul>
<li>Behavior</li>
</ul>
<ul>
<li>Behavior meets IMGR&amp;C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills).</li>
<li>Approaches all activities with enthusiasm and encourages enthusiasm from others.</li>
<li>Chooses a positive approach in all situations.</li>
<li>Respects individuality of others; continues to communicate in order to work together.</li>
<li>Speaks positively about guests, other team members and our business in all situations on and off property.</li>
<li>Treats other with respect in all situations.</li>
</ul>
<ul>
<li>Service</li>
</ul>
<ul>
<li>Serves others.</li>
<li>Identifies and can communicate needs of guests and others.</li>
<li>Takes quick action to serve others in a way that meets/exceeds their needs.</li>
<li>Identifies ways to improve individual or team’s service to others.</li>
<li>Provides service outside job responsibilities if needed to help resort succeed.</li>
<li>Takes ownership of guest problem(s) until it is solved.</li>
</ul>
<ul>
<li>Professionalism</li>
</ul>
<ul>
<li>Meets IMGR&amp;C Appearance standards.</li>
<li>Professionally supports IMGR&amp;C reputation and image in all situations, on and off property.</li>
</ul>
<ul>
<li>Attendance</li>
</ul>
<ul>
<li>Meets IMG&amp;C policy for attendance.</li>
<li>Informs supervisor of future absence as far in advance as possible.</li>
<li>Required to work all Marketing Special Events and Concerts.</li>
</ul>
<ul>
<li>Communication</li>
</ul>
<ul>
<li>Provides information others need to succeed, in time for them to use it.</li>
<li>Shares with next shift the information needed for them to succeed.</li>
<li>Listens to others without interruption; acts on their feedback when possible.</li>
<li>Asks questions to better understand expectations of others.</li>
<li>Reports all guest complaints and compliments to Supervisor or Manager.</li>
<li>Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&amp;C standards.</li>
</ul>
<ul>
<li>Team Work</li>
</ul>
<ul>
<li>Puts Success of team ahead of personal success.</li>
<li>Helps other team members succeed without being asked.</li>
<li>Takes action to resolve conflict between individuals.</li>
<li>Helps other departments achieve success.</li>
<li>Reports ideas to increase team success and guest satisfaction to Supervisor or Manager.</li>
<li>Does whatever is necessary to help department and resort success.</li>
<li>Contributes ideas that support progress and success at shift, team and departmental meetings.</li>
</ul>

<ol>
<li>Essential Duties and Responsibilities include the following and are subject to change at management’s discretion:</li>
</ol>
<ul>
<li>Prepares all food items according to prep list and recipes daily.</li>
<li>Maintains a clean and sanitary station area.</li>
<li>Operates kitchen equipment in assigned station.</li>
<li>Inspects freshness, expirations dates and temperatures.</li>
<li>Uses proper rotation technique of First in-First Out.</li>
<li>Use proper cooking techniques requires for assigned station.</li>
<li>Reports any food/ beverage not of usable quality to Supervisor(s) after discarding.</li>
<li>Checks stock on a daily basis and rotates products.</li>
<li>Cleans workstation for next shift.</li>
<li>Communicates needs/ workload requested to next shift.</li>
<li>Preforms other duties as assigned.</li>
<li>Adheres to all regulatory, departmental and casino policies and procedures.</li>
<li>Interacts with guest in accordance to IMGR&amp;C standards on guest hospitality.</li>
</ul>
<ol>
<li>Supervisory Responsibilities</li>
<li>Education and/or Experience Requirements</li>
</ol>
 Meets IMGR&amp;C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.
<ul>
<li>High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of educational and experience may be substituted. Must supply own working tools. Mescalero Apache Tribal preference; bicultural experience preferred.</li>
</ul>
<ol>
<li>Physical Demands</li>
</ol>
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position.
While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours.
<ol>
<li>Work Environment</li>
</ol>
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.
The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
Approvals:
Date: _______________________
____________________________________
 Team Member Signature

CASINO F&B COOK

<h3>Job Description</h3>
Job DescriptionDescription:
At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.
 
Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun)
 
The Assistant General Manager assists the General Manager in all areas of the casino operations. Ensure compliance with approved policies and procedures while directing staff in accordance with corporate policies and objectives. Follow all operating procedures, safety regulations, WAC rules and the Company’s internal control policies.
 
Pay Range: $90,000 - $100,000 per year
 
MAJOR TASKS AND RESPONSIBILITIES:
<ul>
<li>Assist with all casino functions and staff in accordance with company policies and objectives.</li>
<li>Evaluate, hiring, firing, and disciplinary needs as they arise, under the guidance of HR.</li>
<li>Ensure the distribution of comps, discounts, and offers are based on company guidelines.</li>
<li>Responsible for the efficient operation of all table games, including poker on a particular shift.</li>
<li>Responsible for the training and equitable treatment of all casino staff.</li>
<li>Make decisions related to game mix and wagering limits.</li>
<li>Create and submit information related to gaming activities to the WSGC as needed.</li>
<li>Promotes positive guest relations</li>
<li>Help develop “Gambling Promotions” that help achieve budgeted goals, and an exciting environment.</li>
<li>Knowledge of, and adherence to, all Washington State Gaming Laws and Regulations as well as the Company’s Internal Controls, policies and procedures.</li>
<li>In the absence of the General Manager, responsible for the overall casino operations in gaming and F &amp; B departments.</li>
<li>Manage labor hours and maintain labor expense at or below budget</li>
<li>Review operational expenses related to casino in relation to the approved budget.</li>
<li>Monitor “Sonoma” or “Micros” use as it relates to guest accounts, and “House Accounts”.</li>
<li>Identify suspected cheaters, such as card counters and other possible use of systems that may be detrimental to the operation.</li>
<li>Assist department managers and supervisors and coordinate with human resources director to resolve staff relations issues</li>
<li>Other duties as assigned.</li>
</ul>
Requirements:
EDUCATION, EXPERIENCE AND TRAINING FOR POSITION (required):
<ul>
<li>College degree or equivalent experience.</li>
<li>Minimum four years’ experience in casino games and operations with appropriate licensure and progressive supervisory experience preferred</li>
<li>Must possess solid analytical and problem-solving skills, be able to apply conceptual thinking to understand and facilitate solutions to complex problems or issues.</li>
</ul>
SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED:
<ul>
<li>Knowledge in all Gambling Commission regulations including WAC and RCW preferred.</li>
<li>Ability to communicate effectively at all times, with all levels of employees and guests.</li>
<li>Perform math functions within the scope of the position including the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.</li>
<li>Foster an atmosphere that encourages staff to share ideas, discuss concerns and resolve conflicts.</li>
<li>Encourage mutual respect, dignity and integrity with all staff by setting positive examples.</li>
<li>Superior customer relation skills are necessary.</li>
</ul>
PHYSICAL REQUIREMENTS: Ability to work in a fast-paced, noisy environment. Exert physical effort in transporting tables, chairs, equipment, product 25-50 pounds. Endure various physical movements throughout the work areas for duration of shift. Stand or walk for the duration of the shift. The noise level in the work environment is usually moderate to Loud. Requires all forms of dexterity and mobility throughout the shift. Employee occasionally required reaching with hands and arms, sitting climb or balancing, stooping, kneeling, crouching or crawling. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral, depth perception and the ability to adjust focus. Must be 21 years of age or older.
 
Team members will enjoy:
<ul>
<li>80 hours Paid Time Off</li>
<li>Medical, Dental and Vision</li>
<li>Basic Life Insurance</li>
<li>401K</li>
<li>Education Reimbursement Program</li>
<li>Career Development and Advanced Opportunities</li>
<li>Team Member Referral program ($300 per team member referred!)</li>
<li>And more!</li>
</ul>
Maverick Gaming™, based in Kirkland, Washington, is a young gaming company with over 3,000 dedicated team members. Maverick Gaming owns and operates a portfolio of 31 properties across Nevada, Washington, and Colorado with over 1,800 slot machines, 350 table games, 1,020 hotel rooms, and 30 restaurants. Maverick Gaming is a proud employer of Teamsters workers at its Washington locations as part of its commitment to providing sustainable, family-wage jobs that support economic opportunity in local communities. 
Founded in 2017 by industry veterans Eric Persson and Justin Beltram, Maverick Gaming™ takes a bold approach to a classic pastime. With an all-star leadership team from some of the largest gaming brands spanning markets the world, Maverick is dedicated to delivering the best possible gaming experiences for every kind of player while enforcing strict problem gambling policies as a community partner. Created by gamblers, for gamblers.

Casino Assistant General Manager - Great American Casino Everett

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Serves as strategic business partner for General Manager and department heads. Responsible for interpreting financial results and collaborating with property leadership to improve financial performance. Leadership responsibility to provide guidance to property leadership on financial implications of operational decisions. Responsible for direct oversight of Cage and property Finance and indirect oversight of Count Team and Receiving/Warehousing.
<ul>
<li>Understand financial results and collaborate with property leadership to improve financial performance.</li>
<li>Analyze reporting from FP&amp;A center of excellence; provide support and leadership to implement recommendations.</li>
<li>Review financial forecasts with property operational teams and ensure accuracy of property forecasts.</li>
<li>Responsible for the preparation and presentation of financial results to Boyd company executives with support of General Manager and property leadership.</li>
<li>Responsible for the preparation and presentation of operating and capital budgets.</li>
<li>Responsible for property cage and finance teams, including indirect oversight of count teams and receiving/warehousing teams.</li>
<li>Manage property cash levels and ensure property does not have excess cash on hand.</li>
<li>Responsible for internal audit or gaming regulatory audit exceptions and updating property processes as necessary.</li>
<li>Provides continuous coaching, mentoring and development to staff.</li>
<li>Promote, develop and maintain effective communication, interaction, and excellent relationship with department heads, including ensuring their requirements are identified and consistently met.</li>
<li>Perform all functions with the highest level of integrity.</li>
<li>Observe and follow all safety procedures.</li>
<li>Performs all other job related duties as requested.</li>
</ul>
Qualifications 
<ul>
<li>Substantial casino&nbsp;experience.</li>
<li>Bachelor’s Degree in Finance, Accounting, or similar area.</li>
<li>Five (5) years supervisory/management experience in a related area.</li>
<li>Five (5) years of demonstrated experience in financial analysis.</li>
<li>Intermediate level skills with Microsoft Excel/Word/Outlook, basic office equipment, and 10-key.</li>
<li>Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.</li>
<li>Excellent written, verbal and public presentation communication skills and demonstrate ability to resolve all situations in a professional manner.</li>
<li>Have initiative, strive for continuous improvement.</li>
<li>Strong team player that has a direct approach and is solution oriented.</li>
<li>Professional appearance and demeanor.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Casino Finance Director

<h3>Job Description</h3>
Job Description
A bit about us:
A top 50 ENR General Contractor, our client has almost 6,000 employees and close to 30 offices in North America. A turnkey General Contractor our client focuses on Healthcare, Pharmaceutical, Gaming/Casino's, Education, and Mixed-use construction, but has the capacity to handle any job.
***Relocation to Livingston, TX is offered***
Why join us?
A well-known General Contractor in Texas, our client is looking for a General Superintendent in San Antonio to work on a massive casino project near San Antonio.
Our clients offers include:
<ul>
<li>Competitive Base Salary</li>
<li>Excellent opportunity for growth</li>
<li>Benefits package including Health, Vision, and Dental</li>
<li>Bonus potential</li>
<li>A safe, fun, and collaborative working environment</li>
</ul>
Qualifications
<ul>
<li>An undergraduate University degree or higher (preferably in Construction Management, Engineering, or a closely related field) is desirable.</li>
<li>Other relevant education, training or work experience may substitute for bachelor's degree.</li>
<li>Minimum of twelve (12) years' industry experience</li>
<li>Experience managing projects valued at or above $1MM.</li>
<li>Strong understanding of planning and scheduling</li>
<li>Strong knowledge of complex MEP types</li>
<li>Strong knowledge of business and/or financial principles to project and monitor expenses.</li>
<li>Proficiency in Microsoft Office Suite including Word and Excel</li>
<li>Ability to understand and utilize technical specifications, blueprints, technical manuals, product/material installation instructions and engineering/architectural drawings.</li>
<li>Exhibits a strong competency in all trade types for specified projects</li>
</ul>
Job Summary:
The General Superintendent oversees the overall construction plan for the project in conjunction with the Project Manager and/or Executive. Provides the vision for project planning, coordination, sequencing, and site utilization. As a leader, the General Superintendent is responsible for all day-to-day jobsite activities to include personnel, financials, safety, scheduling, and quality.
Primary Duties:
<ul>
<li>Implementing a high level of understanding of MEP types and respective risk factors</li>
<li>Providing high level management of safety, quality, risk, and compliance for the project and team members</li>
<li>Managing the QC component of the project</li>
<li>Providing oversight on facilitating equipment for project site (cranes, trailers, trucks, etc.)</li>
<li>Overseeing weekly work activities for trade crews</li>
<li>Understanding and utilizing various types of project contract documents, specifications, and drawings</li>
<li>Ensuring as-built working drawings are maintained as well as the current drawing log and revision log and communicates this to the subcontractors.</li>
</ul>
#danieln

General Superintendent - Gaming/Casino

<h3>Job Description</h3>
Job DescriptionQualifications: An associate degree in Business, Finance or Marketing with three years similar work experience preferred. Minimum of three (3) years Casino gaming experience required, with one or more year’s related experience and/or training. An equivalent combination of education and experience may be acceptable.&nbsp; Must have excellent Interpersonal skills; be proficient in Microsoft Excel, Word, Database Management / Data Entry and Event Coordination experience required. Flexibility to work all shifts, nights, weekends and holidays, versatile, self starter, and prior guest service. Successful candidates are subject to licensing background criteria and pre-employment testing. &nbsp; Responsibilities and Duties The primary responsibility of the Casino Host is to effectively market, evaluate, recruit, establish and maintain a professional relationship with SouthWind Casino guests by equal utilization of professionalism and personality. They will track and monitor guest feedback and participation on an on-going basis to determine program effectiveness. Prepare, coordinate, host, and administer all complimentary and guest events. &nbsp;
<ul>
<li>Will strategically grow our current player database within the Marketing guidelines.</li>
</ul>
&nbsp;
<ul>
<li>Uses computer database to identify target players. </li>
</ul>
&nbsp;
<ul>
<li>Develop, maintain, and analyze database for opportunities and productivity.</li>
</ul>
&nbsp;
<ul>
<li>Will be acting as a host to our high-end players.</li>
</ul>
&nbsp;
<ul>
<li>Attend player events, interact with invited players, and provide guest service in a professional and courteous manner.</li>
</ul>
&nbsp;
<ul>
<li>On Casino floor to identify registered players and prospective players.</li>
</ul>
&nbsp;
<ul>
<li>Maintain a professional appearance and demeanor while performing the duties of casino host.</li>
</ul>
&nbsp;
<ul>
<li>Meet goals and objectives for monthly casino revenue and player development as set by management.</li>
</ul>
&nbsp;
<ul>
<li>Assist Player’s Club staff as needed working side by side to insure the best guest service possible.</li>
</ul>
&nbsp;
<ul>
<li>Assists in the planning and hosting of Special Events (on and off property), dinners, tournaments, promotions and any event attributing to the success of the department and company.</li>
</ul>
&nbsp;
<ul>
<li>Will coordinate with the Marketing Manager on VIP events and Budgets.</li>
</ul>
&nbsp;
<ul>
<li>Will be responsible for reporting all Player Development activity and growth to the Marketing Manager, Assistant General Manager, General Manager/COO, and KGI Board as requested.</li>
</ul>
&nbsp;
<ul>
<li>Responsibly administer complimentaries to guests per the guidelines laid out in the budget and Policy/Procedures.</li>
</ul>
&nbsp;
<ul>
<li>Flexible scheduling to work a variety of events, evenings and weekends.</li>
</ul>
&nbsp;
<ul>
<li>Will oversee the VIP program offered at SouthWind Casino properties.</li>
</ul>
&nbsp;
<ul>
<li>Oversee all computer entries, faxes, and copies maintained and able to retrieve as required.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li>
</ul>
&nbsp;
<ul>
<li>Ensures that exceptional internal and external guest service standards are always number one.</li>
</ul>
&nbsp;
<ul>
<li>Be courteous and professional at all, times to co-workers, guests, vendors or anyone you may have contact with while on duty.</li>
</ul>
&nbsp;
<ul>
<li>Must wear your gaming badge at all, times while on duty or conducting company business.</li>
</ul>
&nbsp;
<ul>
<li>Any duties that may be assigned by immediate supervisor.</li>
</ul>
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3evwaqV66I

Casino Host

<h3>Job Description</h3>
Job Description
Job Title: Casino Attendant
Reports to: Casino Manager
Compensation Type: Hourly
Summary of Position: Provide friendly, responsive service to create an exceptional gaming experience for our guests.
Duties and Responsibilities:
<ul>
<li>Greet customers with a smile and if possible, by name</li>
<li>Serve guests beverages at the lottery machines</li>
<li>Cash lottery tickets and make change for guests</li>
<li>Balance lottery drawer at beginning and end of shift</li>
<li>Perform opening and closing duties</li>
<li>Work accurately with large sums of money</li>
<li>Make sure the casino, machines and bathrooms are always kept clean.</li>
<li>Follow all health and safety regulations</li>
<li>Strictly adhere to all state and local laws associated with video lottery play and alcohol consumption</li>
<li>Thank guests as they leave and invite them to return</li>
<li>Must be available to work days, nights, weekends and holidays</li>
<li>Ability to adapt to changes in our business strategies</li>
</ul>
Qualifications:
<ul>
<li>Responsible, reliable and punctual.</li>
<li>Strong customer service and communication skills</li>
<li>Basic knowledge of video lottery games and machine functions</li>
<li>Possess basic math skills and have the ability to handle money</li>
<li>Ability to work in a standing position for long periods of time</li>
<li>Be able to lift, bend, stoop and reach… unless a doctor's note is provided with descriptive limitations</li>
<li>Must be of at least 21 years of age</li>
</ul>
 #hc39497

Casino Attendant

<h3>Job Description</h3>
Job Description
Job Summary: 
We are looking for an experienced Casino Host to join our team at Miccosukee Casino &amp; Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way.
Miccosukee Casino and Resort is in growth mode with several new and exciting projects in both the short and long term – starting with a new Poker Room. These projects will enhance the total customer offering and experience, integrate technology with service for a superior delivery, and most importantly, create unique and aspirational opportunities for our guests and our team members. Our ambitious growth plans, however, can only be realized by aligning talented people with the same passion for service, and the same commitment to delivering a truly memorable experience as all of our current team members. If this sounds like you, and you also enjoy equitable compensation, terrific benefits, growth opportunities within the organization, and a whole lot of FUN at work, then we look forward to meeting you. 
 
Qualifications
<ul>
<li>Ability to communicate in English, Spanish is a plus.</li>
<li>Must have a High school diploma or equivalent.</li>
<li>Ability to obtain and maintain a Tribal Gaming License.</li>
<li>Must have 1 years of Casino/Gaming experience.</li>
<li>Must be a proven self-starter, flexible, versatile, and responsible.</li>
<li>Must be able to work all schedules, all days, and all shifts. Complete flexibility is required.</li>
<li>Must be at least 18 years of age or older.</li>
<li>Exceptional guest service skills.</li>
<li>Excellent communication skills and friendly, outgoing personality required.</li>
<li>Must have professional phone etiquette and be comfortable with telemarketing.</li>
<li>Strong communication and problem-solving skills.</li>
<li>Must be able to communicate effectively with guests, team members and management.</li>
<li>Math skills and ability to understand play worth and value.</li>
<li>Must be able to frequently move freely about the property, maintain manual dexterity to operate job related equipment, such as telephones, copiers, etc., withstand various activities such as frequent walking, sitting for long periods and withstand prolonged standing, stretching, bending and kneeling without restriction.</li>
<li>Be able to work indoors and be exposed to various environmental contaminants including smoke.</li>
<li>Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned.</li>
<li>Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives.</li>
<li>Must maintain a positive attitude toward work and interface with guests in a congenial and polite manner.</li>
<li>Must be able to address stressful situations with clients with dignity and the utmost tact and politeness</li>
<li>Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.</li>
<li>Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company’s standards, work requirements and rules of conduct.</li>
</ul>
Responsibilities
The primary responsibility of the Casino Hostis to effectively market, evaluate, recruit, establish, and maintain professional relationships with new players. Casino Hosts develop and maintain superior relationships with guests by equal use of professionalism and personality. They track and monitor guest feedback and participation on an on-going basis to determine program effectiveness. They prepare, coordinate, host, and administer all complimentary and guest events. Duties and responsibilities may change to meet the business needs of the company.
<ul>
<li>Adhere to the Miccosukee Service Expectations and ensure team compliance.</li>
<li>Leverage experience in the gaming industry to bring in, maintain, and cultivate new players to the property, using marketing tools, such as outside acquisition campaigns and resort amenities.</li>
<li>Report to the Player Development Manager with focus on increasing the quantity and caliber of high value players to the property.</li>
<li>Use computer database to identify target players.</li>
<li>Correspond with players in person, by telephone and direct mail to market promotions, property events and special occasions.</li>
<li>Will have the ability to use their telephone on the gaming floor to increase revenue and will have the ability to spend time speaking with guests on the floor to develop closer relationships.</li>
<li>Maintain strong presence on the casino floor to identify registered and prospective players.</li>
<li>Develop, maintain, and analyze database for opportunities and productivity.</li>
<li>Approve and monitor comp issuance based on player performance.</li>
<li>Attend player events, interact with invited players, and provide guest service in a professional and courteous manner.</li>
<li>Meet goals and objectives for daily phone calls and letters mailed to current, inactive, and prospective high-end players.</li>
<li>Meet goals and objectives for monthly property revenue and player development.</li>
<li>Work with internal customers to ensure a successful and productive work environment and completion of work projects.</li>
<li>Assist in planning and hosting Special Events (on and off property), dinners, tournaments, promotions, and any event attributing to the success of the department and company.</li>
<li>Use contacts to generate new business.</li>
<li>Must have professional phone etiquette and be comfortable with telemarketing.</li>
</ul>
<ul>
<li>Consistent and regular attendance is an essential function of this job.</li>
<li>Performs other related duties as assigned.</li>
</ul>
The Casino &amp; Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands
While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.

Casino Host (Full-Time)

<h3>Job Description</h3>
Job Description
The Bartender is responsible for providing friendly, excellent service to every customer who approaches the bar. Responsible for preparing and pouring drinks for customers and cocktail servers as well as occasional food requests.
*There is a Sign on Bonus for this position, Ask your Hiring Manager for Details*
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Maintain balanced cash drawer.</li>
<li>Follow all inventory procedures.</li>
<li>Complete daily Bartender duties.</li>
<li>Follow all health sanitation laws and keep your area neat.</li>
<li>Comply with state liquor laws.</li>
<li>Perform all job functions in a safe and responsible manner.</li>
<li>Keep your work areas clean and free of safety hazards, debris and litter.</li>
<li>Meet attendance guidelines of the job and adhere to regulatory, department, and company policies.</li>
<li>Present a courteous and friendly appearance to customers.</li>
<li>Maintain professional image and appearance at all times.</li>
<li>Any job demands made by your Supervisor, Lead, or Management.</li>
<li>Any reasonable request by your immediate Supervisor or any Manager.</li>
</ul>
QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. Must be at least 21 years of age. Excellent customer service and employee skills are essential. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be at least 21 years of age.
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