<h3>Job Description</h3>
Job DescriptionDescription:
 
POSITION SUMMARY:
The primary responsibilities of the Casino Accounting Manager is to ensure audits are completed, are accurate and that regulations are complied with on a daily, monthly, quarterly and annual basis. The Casino Accounting Manager makes sure that all figures on all audits are accurate prior to communicating them to the finance department. Casino Accounting Manager must have knowledge of all Gaming Control Board’s Minimum Internal Control Standards and Regulations. This position should also have an understanding of Title 31 and the reporting requirements.
 
 
PRINCIPAL DUTIES &amp; RESPONSIBILITIES:
 
<ul>
<li>Must be able to perform every audit in the casino accounting department, which includes: slots, table games, bingo, keno and cage audits.</li>
<li>Must be fluent in knowledge of the MICS pertaining to audits performed by the Audit Department.</li>
<li>Creates the weekly schedules for all gaming auditors and for the Daily Operating Report auditors.</li>
<li>Prepares or reviews audit exception reports.</li>
<li>Edits time and attendance for all gaming audit clerks.</li>
<li>Prepares and submits requests for disbursement for slot machine vendors.</li>
<li>Ensures MTD, QTD and annual MICS are being followed and complied with.</li>
<li>Work with Internal Audit, department heads, state and federal agencies to resolve any deficiencies in work methods in any casino gaming department and either property.</li>
<li>Post journal entries related to casino gaming revenue and expenses at end of month. Perform account reconciliations.</li>
<li>Perform key audit, access testing, monthly observation of count team processes, currency interface testing, daily audits as needed.</li>
<li>Assist with Title 31 audits when needed.</li>
</ul>
 
KNOWLEDGE, SKILLS &amp; ABILITIES:
 
<ul>
<li>Demonstrates Business Acumen and Sound Decision Making: Sets direction and makes informed decisions that enhance financial and operational performance.</li>
<li>Demonstrates highly effective critical thinking skills, strong time management skills, and ability to handle multiple projects simultaneously in a fast-paced environment.</li>
<li>Leads and Develops a High-Performing, Inclusive, and Diverse Workforce: Creates a culture of high- performance and employee engagement.</li>
<li>Assesses the skills of team members and provides developmental opportunities to enhance current and future performance.</li>
<li>Holds self and others accountable and enforces high standards.</li>
<li>Coaches and mentor’s others and provide candid and constructive feedback. Leverages employee differences and diversity of thought.</li>
<li>Champions Innovation and Change: Continuous improvement attitude, ability to seek out and implement best practices.</li>
<li>Partners and Collaborates with Others: Strong people skills, ability to work and communicate effectively with all levels of Finance, Operations, and Senior Management.</li>
<li>Proactively seeks input from others, leveraging diversity and individual expertise.</li>
<li>Exemplifies Leadership Integrity and Courage: Sets a forward-thinking vision and drives the organization to meet that vision.</li>
<li>Consistently displays accountability, flexibility, professionalism, confidence, and composure.</li>
<li>Pursues Personal Development: Is intellectually curious and continually seeks self-improvement.</li>
<li>Actively asks for and acts upon feedback from others. Consistently works to enhance leadership skills, technical skills, and community involvement.</li>
<li>Inspires a Values-Based Culture: Understands, communicates, and acts in accordance with the company’s core values (teamwork, integrity, and excellence) and demonstrates their connection to the success of the business.</li>
<li>Incorporates Corporate Social Responsibility pillars (volunteerism and philanthropy, diversity and inclusion, and sustainability) into the business culture.</li>
</ul>
 
 
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Requirements:
 
REQUIRED:
 
<ul>
<li>5+ years experience in a casino accounting environment.</li>
<li>3+ years of management experience.</li>
<li>Knowledge, Skills, &amp; Abilities: Strong analytical and problem-solving skills are required, with the ability to identify the root cause of issues, and ability to collaborate and solve problems permanently and efficiently.</li>
<li>Excellent time management skills, and the ability to direct and manage team members.</li>
<li>Effective communication skills with guests, vendors, and team members.</li>
<li>Knowledge of Accounting and internal controls.</li>
<li>Use of casino gaming related computer applications, including Aristocrat slot and tables games, XpertX Keno, Fortunet (Edge) bingo.</li>
<li>Knowledge of Nevada Gaming Regulations and MICS.</li>
<li>Previous experience with Infinium journal processing. </li>
</ul>
 
WORK SCHEDULE/HOURS:
 
<ul>
<li>Varies</li>
</ul>
 
PHYSICAL REQUIREMENTS:
 
Must be able to:
<ul>
<li>Must be able to sit or stand for long periods at a time. </li>
<li>May be required to do light lifting or carrying.</li>
<li>Capable of working in a fast-paced environment and in stressful situations.</li>
<li>Must respond to multiple task interruptions and still provide service to internal and external customers in a professional and courteous manner. </li>
<li>May be required to walk and/or stand for long periods of time. </li>
<li>Must be flexible in work hours/days. </li>
<li>Must be able to travel. </li>
<li>Requires good vision. </li>
<li>Must possess a valid driver’s license and a personal vehicle. </li>
<li>Must be available to work extended hours, nights and weekends.</li>
</ul>
 
CERTIFICATES, LICENSES, REGISTRATIONS:
 
<ul>
<li>Gaming License</li>
</ul>
 
 
Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MANAGER - CASINO ACCOUNTING

<h3>Job Description</h3>
Job DescriptionDescription:
At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.
 
Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun)
 
Pay Range: $33.65 - $35.00 per hour
 
The Surveillance Manager is responsible for the day-to-day operations of the Surveillance team’s at multiple properties. Responsible for the protection of the assets of the casino using gaming and security camera systems. Ensure compliance with approved policies and procedures while directing staff in accordance with corporate policies and objectives. Follow all operating procedures, safety regulations and the Company’s internal control policies. This position will cover multiple properties in your assigned area which will be determined during the interview process. Must be 21 years of age or older.
 
How You'll Succeed
In this role you will:
 
• Oversee the day-to-day operations of the Surveillance team’s at multiple locations.
• Train, mentor, and coach Surveillance observers.
• Knowledge of all table game procedures.
• Dispatch security to areas where incidents are observed.
• Ensures all equipment is operating at start of shift, during shift and completion of shift.
• Reporting all incidents observed on shift to the Surveillance Manager.
• Maintain confidentially of all casino information.
• Communicate incidents to pit personnel by phone, in a concise and courteous manner.
• Aid in the continuing education process of surveillance department.
• Operation of gaming surveillance cameras and all equipment.
• Operation of security camera and all equipment.
• Report writing of incidents observed.
• Supervise, coach and train Surveillance Specialists.
• Schedule Surveillance Specialists to ensure adequate coverage.
• Maintaining all log sheets, daily log, tape log.
• Perform other duties as assigned.
 
Requirements:
To be successful in this role, you should have previous Surveillance experience and knowledge that includes:
<ul>
<li>Working knowledge of cash handling and knowledge of State of Washington Gambling regulations and rules.</li>
<li>3-5 years prior Casino Surveillance experience required</li>
<li>Knowledge of Alcohol Awareness.</li>
<li>High school education or equivalent experience.</li>
<li>Prior gaming experience as dealer preferred.</li>
<li>Alcohol Awareness certification preferred.</li>
<li>Prior experience in Security/ law enforcement experience preferred.</li>
<li>Encourage mutual respect, dignity and integrity with all staff by setting positive examples.</li>
<li>Ability to read and comprehend all documentation.</li>
<li>Ability to always communicate effectively, with all levels of employees and guests.</li>
<li>Ability to interface effectively with the public and co-workers.</li>
<li>Neat, professional appearance with good personal hygiene.</li>
<li>Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.</li>
</ul>
 
Maverick Gaming™ is dedicated to creating the best possible gaming experiences for every kind of player and currently owns and operates a portfolio of 27 properties across Nevada, Washington and Colorado with a total of 1800 slot machines, 350 table games, 1020 hotel rooms and 30 restaurants.

Casino Surveillance Manager

<h3>Job Description</h3>
Job Description
Job Title: Casino Attendant
Reports to: Casino Manager
Compensation Type: Hourly
Summary of Position: Provide friendly, responsive service to create an exceptional gaming experience for our guests.
Duties and Responsibilities:
<ul>
<li>Greet customers with a smile and if possible, by name</li>
<li>Serve guests beverages at the lottery machines</li>
<li>Cash lottery tickets and make change for guests</li>
<li>Balance lottery drawer at beginning and end of shift</li>
<li>Perform opening and closing duties</li>
<li>Work accurately with large sums of money</li>
<li>Make sure the casino, machines and bathrooms are always kept clean.</li>
<li>Follow all health and safety regulations</li>
<li>Strictly adhere to all state and local laws associated with video lottery play and alcohol consumption</li>
<li>Thank guests as they leave and invite them to return</li>
<li>Must be available to work days, nights, weekends and holidays</li>
<li>Ability to adapt to changes in our business strategies</li>
</ul>
Qualifications:
<ul>
<li>Responsible, reliable and punctual.</li>
<li>Strong customer service and communication skills</li>
<li>Basic knowledge of video lottery games and machine functions</li>
<li>Possess basic math skills and have the ability to handle money</li>
<li>Ability to work in a standing position for long periods of time</li>
<li>Be able to lift, bend, stoop and reach… unless a doctor's note is provided with descriptive limitations</li>
<li>Must be of at least 21 years of age</li>
</ul>
 #hc39497

Casino Attendant

<h3>Job Description</h3>
Job Description
About Us We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together. We were recognized as one of Glassdoor's "Best Places to Work".
Location: NY, NJ, or PA - Hybrid
About the Role
The Live Casino Associate Manager will lead the strategy, performance oversight, and promotional planning for BetMGM's Live Casino portfolio. Working closely with our casino content and promotions teams, this role helps prioritize supplier roadmaps, support upcoming launches, and ensure high-potential content receives the visibility it deserves across regulated iGaming markets. The role also includes optimizing table performance through management of minimum bets and hours of availability to drive revenue on limited-capacity tables.
This is an excellent opportunity for a hands-on iGaming professional with a passion for live content and a focus on player engagement. The ideal candidate brings strong analytical skills, thrives in a fast-paced, entrepreneurial environment, and excels at working independently while collaborating effectively across teams.
Performance Management
<ul>
<li>
Performance tracking: In collaboration with game suppliers, regularly monitor KPIs including turnover, GGR, player activity, and retention across all Live Casino games identifying opportunities to improve performance and enhance player engagement.
</li>
<li>
Insight analysis: Conduct performance reviews by game type, table, provider, and jurisdiction to identify trends and opportunities.
</li>
</ul>
Supplier Management
<ul>
<li>
Supplier oversight: Act as the key liaison between BetMGM and live casino suppliers to communicate priorities, address issues, and drive timely launches.
</li>
<li>
Issue resolution: Promptly escalate technical or presenter-related issues.
</li>
</ul>
Content &amp; UX Optimization
<ul>
<li>
Lobby optimization: Coordinate with Casino Content team, recommending improvements to game positioning, feature categories, and Live lobby layout to maximize player engagement.
</li>
<li>
Content alignment: Work with Product teams to ensure the Live Casino experience reflects strategic priorities.
</li>
</ul>
Promotions &amp; Campaigns
<ul>
<li>
Campaign planning: Work with Promotions and CRM teams to develop promotional strategies for new and existing live games, ensuring Live content is appropriately marketed.
</li>
<li>
Effectiveness review: Analyze campaign outcomes, track performance metrics, and ensure compliance with gaming regulations in each jurisdiction.
</li>
</ul>
Strategic Initiatives
<ul>
<li>
Growth opportunities: Identify and assess supplier, table and jurisdictional expansion opportunities.
</li>
<li>
Branded experiences: Support branded tables, celebrity integrations, and other unique content that sets BetMGM apart.
</li>
</ul>
Essential Functions
<ul>
<li>
Must be able to stand or sit and operate computers and other technological devices for extended periods of time
</li>
</ul>
Qualifications
<ul>
<li>
iGaming expertise: 5+ years of experience in online casino operations, with direct exposure to Live Casino preferred.
</li>
<li>
Supplier integration: Deep understanding of third-party supplier relationships, technical integration processes, and content onboarding.
</li>
<li>
Cross-functional collaboration: Demonstrated ability to work effectively with marketing, product, CRM, compliance, and analytics teams.
</li>
<li>
Data-driven mindset: Skilled in using data to inform strategic decisions, track KPIs, and optimize campaign and product performance.
</li>
<li>
Project coordination: Excellent organizational skills, with a keen attention to detail in roadmap planning, table launches, and campaign execution.
</li>
<li>
Regulatory awareness: Familiarity with gaming regulations and compliance requirements, particularly across U.S. iGaming states and Ontario.
</li>
<li>
Clear communication: Strong written and verbal communication skills, with the ability to present ideas and results to varied stakeholders.
</li>
<li>
Innovative thinking: Passion for gaming innovation and player engagement, with a drive to test new things and continuously improve the Live Casino experience.
</li>
</ul>
The annual salary range for this position is $95000 to $115000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.
Gaming Compliance &amp; Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support the company's responsible gambling policies, procedures and initiatives.
About Our Culture Building BetMGM from the ground up takes effort, energy, and teamwork, but that's what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars: Believe in Your Game - Take your shot! There's a freedom to explore ideas usually only start-ups are lucky enough to experience. Backed by the Best - With our expertise-merged with that of our world-class investors-we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined. Do What's Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day. Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry.
What We Offer As a valued employee, we're committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more! Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus.
BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our company goals. So, we are committed to an inclusive culture for all and empowering our employees to thrive in meaningful careers. At BetMGM, we play to win, and we are "all in" together. If your experience looks a little different from what we've identified and you think you've got what it takes, we'd love to learn more about you. If you need assistance or accommodation with your application due to a disability, you may contact us at <a href="mailto:recruitment@betmgm.com" target="_blank">recruitment@betmgm.com</a>.
This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.
#LI-REMOTE #LI-JM2

Live Casino Associate Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Serves as strategic business partner for General Manager and department heads. Responsible for interpreting financial results and collaborating with property leadership to improve financial performance. Leadership responsibility to provide guidance to property leadership on financial implications of operational decisions. Responsible for direct oversight of Cage and property Finance and indirect oversight of Count Team and Receiving/Warehousing.
<ul>
<li>Understand financial results and collaborate with property leadership to improve financial performance.</li>
<li>Analyze reporting from FP&amp;A center of excellence; provide support and leadership to implement recommendations.</li>
<li>Review financial forecasts with property operational teams and ensure accuracy of property forecasts.</li>
<li>Responsible for the preparation and presentation of financial results to Boyd company executives with support of General Manager and property leadership.</li>
<li>Responsible for the preparation and presentation of operating and capital budgets.</li>
<li>Responsible for property cage and finance teams, including indirect oversight of count teams and receiving/warehousing teams.</li>
<li>Manage property cash levels and ensure property does not have excess cash on hand.</li>
<li>Responsible for internal audit or gaming regulatory audit exceptions and updating property processes as necessary.</li>
<li>Provides continuous coaching, mentoring and development to staff.</li>
<li>Promote, develop and maintain effective communication, interaction, and excellent relationship with department heads, including ensuring their requirements are identified and consistently met.</li>
<li>Perform all functions with the highest level of integrity.</li>
<li>Observe and follow all safety procedures.</li>
<li>Performs all other job related duties as requested.</li>
</ul>
Qualifications 
<ul>
<li>Substantial casino&nbsp;experience.</li>
<li>Bachelor’s Degree in Finance, Accounting, or similar area.</li>
<li>Five (5) years supervisory/management experience in a related area.</li>
<li>Five (5) years of demonstrated experience in financial analysis.</li>
<li>Intermediate level skills with Microsoft Excel/Word/Outlook, basic office equipment, and 10-key.</li>
<li>Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.</li>
<li>Excellent written, verbal and public presentation communication skills and demonstrate ability to resolve all situations in a professional manner.</li>
<li>Have initiative, strive for continuous improvement.</li>
<li>Strong team player that has a direct approach and is solution oriented.</li>
<li>Professional appearance and demeanor.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Casino Finance Director

<h3>Job Description</h3>
Job Description
Looking for a career? We now have a great opportunity! Cimarron Casino Enterprises is seeking a Food and Beverage Manager at the Cimarron Casino located in Perkins, OK.
Benefits include:
• Medical, Dental, Vision Insurance. Company pays 100% for employee-only benefits; 75% for dependents.
• Life Insurance
• 401(k)
Duties include:
•&nbsp;Hires and effectively maintains staffing levels for the department.
•&nbsp;Responsible for properly training all employees in the performance of his or her job duties.
•&nbsp;Evaluates, approves performance evaluations and commensurate wage and salary increases.
• Performs disciplinary actions and terminations within the Food and Beverage department.
•&nbsp;Consistently establishes and maintains efficient departmental procedures and controls. Ensures adherence to procedures and controls by all departmental employees.
•&nbsp;Prepares daily orders to ensure all units are stocked with the appropriate level of product.
•&nbsp;Identifies and defines business needs and implements solutions which result in beneficial changes throughout all Food and Beverage areas of the Cimarron Casino Enterprises.
•&nbsp;Ensures all specifications in recipe standards are achieved and maintained.
•&nbsp;Maintains excellent restaurant and bar hygiene conditions at all times.
•&nbsp;Spearheads menu item changes based on product mix reviews and guest feedback.
•&nbsp;Implements and manages an effective Food and Beverage plan for the enterprise, working with the General Manager to determine current and future objectives.
•&nbsp;Prepares annual budgets, operating forecasts, and other required reports. Coordinates operating budgets with the General Manager and ensures that operations are maintained within budgetary constraints.
•&nbsp;Reviews analyses of activities, costs, operations and forecast data, to determine departmental progress toward stated goals and objectives.
•&nbsp;Administers all programs, policies and procedures for the Food and Beverage Department.
•&nbsp;Ensures compliance with all appropriate Tribal, federal, state and local laws and regulations, as applicable.
•&nbsp;Ensures the fair and equitable treatment of all Food and Beverage employees.
• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
• Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
• Retains employees through involvement in employee training and development.
• Explains why we do things, in advance of doing them.
 
You must submit your resume for consideration.
We look forward to hearing from you!
 
We are an Equal Opportunity Employer.

Food and Beverage Manager - Cimarron Casino

<h3>Job Description</h3>
Job Description
JOB SUMMARY:
Under general supervision implements and directs Customer Development Campaigns and Casino Promotional Programs, creating market awareness to increase market share and gaming revenues; gathers and organizes information on market trends; analyzes casino/player business and completes reports; plans/implements/ evaluates advertising campaigns, player promotions and business development strategies; creates and executes casino promotions and special events; coordinates and manages outside entertainment; evaluates competitor operations; and performs other duties as required.
SUPERVISION EXERCISED:
The position is distinguished from other levels of marketing employees by its responsibility for operations and implementation of marketing campaigns and promotions. 
Essential Functions: (This job specification may not include all the duties listed, nor do the examples cover all the duties that may be performed.)
Achieve Customer Development and Casino Promotions goals for the Carson Nugget by creating, implementing, managing and measuring strategies and tactics through the development and implementation of an annual Marketing Plan in order to attain pre-determined business/market share/revenue targets. 
Work with Casino operations to create, implement, and manage casino programs that will drive casino revenue and create excitement from the guest.
Responsible to develop, plan and perform various duties regarding entertainment and assist, as needed, in select marketing operational activities.
Responsible for all phases of entertainment including booking talent, coordinating completion of contracts, and following all items called for in the contracts, as approved by appropriate management. Plan and coordinate all contract and rider logistics, including but not limited to: transportation, housing, meals, catering and hospitality, per diems, green room and dressing room requirements. Must be able to advance show logistics in a complete and timely manner and see these arrangements through the engagement. 
Responsible for the maintenance and updating of the Marketing Checkbook and working with Finance on marketing monthly P&amp;L statements.
Coordinating Pro and Postformas for marketing events, promotions, entertainment; ensure that the postformas have complete and accurate information.
Develop promotions, amenities, services, products and special offers by working with gaming departments to ascertain player preferences and trends in order to develop attractive themes; measure the results of such promotions and special offers in terms of increased attendance, revenue and play in order to determine success or the need for modification.
Formulate, manage and coordinate marketing activities by working with advertising and promotions representatives/organizations in order to publicize the Carson Nugget, its services, entertainment venues, special events and player rewards. 
Retain new mid and high level players and maximize players' club memberships by creating and utilizing various marketing tools and activities such as direct mailers, telemarketing, referrals, on-floor monitoring of play and promotions in order to increase revenues and improve the bottom line.
Track and analyze various marketing data such as revenues generated, guest play and other indicators by utilizing surveys, competitive and secondary industry research and other data in order to create reports which evaluate and provide information on the success of marketing efforts, advertising, specific promotions and special events.
Track and analyze the effectiveness of competitors' marketing campaigns, promotions, advertising and other aspects of their business in order to determine profitability and success. 
Liaise with outside community and non-profit organizations for which the Nugget provides sponsorship by meeting with representatives in order to facilitate support, monetary and in-kind donations.
 Job Posted by ApplicantPro

Casino Marketing Manager

<h3>Job Description</h3>
Job Description
Overview
**Pending Regulatory Approval**
POSITION SUMMARY:
The Assistant Casino Manager is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a highly skilled workforce. Responsible for actively building relationships with players and acting as a mentor to team members to build their player development skills; provides career development and direction for team members. Manages staff and resources, related to Gaming Operations, which includes Slot Operations and Table Games, on an assigned shift ensuring compliance with established regulations.
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.</li>
</ul>

<ul>
<li>Ensures the enforcement of all policies and procedures and ensures daily operational efficiency of all departments. </li>
<li>Is responsible for overseeing the operational activities of the shift including interacting in a positive manner with the managers of other operational departments. </li>
<li>Handle Team Member and Guest concerns/dissatisfaction professionally to best result in team member/guest satisfaction while at the same time maintaining financial responsibility.</li>
<li>Identifies and implements procedural changes to positively affect customer service. </li>
<li>Establishes and develops relationships with guests through positive, effective interaction focusing on loyalty and profitability of specific player segments.</li>
<li>Manage daily labor to open and close games as needed. </li>
<li>Ensures team member satisfaction through consistent feedback and development. </li>
<li>Evaluate current business conditions, special events, weather, etc. and staff accordingly.</li>
<li>Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance.</li>
<li>Ensure talent performance levels.</li>
<li>Visually inspect all casino equipment and follow procedures for notification/repair/replacement.</li>
<li>Inspect and ensure a clean, safe working environment. Notify appropriate departments to handle deficient situations.</li>
<li>Author and distribute casino end of shift reports.</li>
<li>Support the Hard Rock culture and team philosophy throughout the property. </li>
<li>Promote positive public relations and create an enjoyable atmosphere for all.</li>
<li>Reviews adequacy of internal security of Slots and Table Games Department. </li>
<li>Perform work regularly and adheres to all Virginia Lottery Regulations.</li>
</ul>
 
Qualifications
NON-ESSENTIAL JOB FUNCTIONS
This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
High school diploma or equivalent. This knowledge and these abilities are typically acquired through a through a minimum 5 years of experience in slot operations and/or table games with three years in a supervisory capacity. College degree preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
<ul>
<li>Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery requirements. </li>
</ul>
<ul>
<li>Must successfully pass background check.</li>
<li>Must be twenty-one (21) years of age.</li>
<li>Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.</li>
<li>Prior experience in the Gaming industry required. </li>
<li>Knowledgeable of all casino games rules, procedures and regulations required.</li>
</ul>
KNOWLEDGE OF:

<ul>
<li>Pertinent federal, state, and local laws, codes, and regulations.</li>
<li>Hard Rock operations and slot related machinery.</li>
<li>Policies and procedures as well as knowledge of and ability to identify various cheating techniques.</li>
<li>Games manuals, policies, procedures, and a demonstrated ability to coordinate or supervise the work of others.</li>
<li>Player Tracking/Accounting system, floor coverage and margin control.</li>
<li>Must be highly skilled in game security and table games operations.</li>
</ul>
ABILITY TO:

<ul>
<li>Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li>
<li>Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Interpret and explain policies and procedures. </li>
<li>This position spends time on the gaming floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.</li>
</ul>
<ul>
<li>Consistently communicate effectively with guests, as well as all levels of team members.</li>
<li>Observe and direct actions of subordinates/trainees.</li>
<li>Inspect and maintain areas for which responsible.</li>
<li>Review and comprehend all necessary documentation.</li>
<li>Use all machine test equipment. </li>
<li>Develop strategic department objectives and link to the goals of the property.</li>
</ul>

ASSISTANT MANAGER - CASINO OPERATIONS

<h3>Job Description</h3>
Job Description
SUMMARY:
Responsible for the successful overall direction, administration and coordination of all activities of the Food and Beverage Department within Cimarron Casino Enterprises in accordance with all established policies, procedures and controls. The Food and Beverage Manager ensures that a maximum level of guest service and satisfaction is achieved and maintained by the department.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Duties include, but are not limited to:
<ul>
<li>Hires and effectively maintains staffing levels for the department.</li>
<li>Responsible for properly training all employees in the performance of his or her job duties.</li>
<li>Evaluates, approves performance evaluations and commensurate wage and salary increases.</li>
<li>Performs disciplinary actions and terminations within the Food and Beverage department.</li>
<li>Consistently establishes and maintains efficient departmental procedures and controls. Ensures adherence to procedures and controls by all departmental employees.</li>
<li>Prepares daily orders to ensure all units are stocked with the appropriate level of product.</li>
<li>Identifies and defines business needs and implements solutions which result in beneficial changes throughout all Food and Beverage areas of the Cimarron Casino Enterprises.</li>
<li>Ensures all specifications in recipe standards are achieved and maintained.</li>
<li>Maintains excellent restaurant and bar hygiene conditions at all times.</li>
<li>Spearheads menu item changes based on product mix reviews and guest feedback.</li>
<li>Implements and manages an effective Food and Beverage plan for the enterprise, working with the General Manager to determine current and future objectives.</li>
<li>Prepares annual budgets, operating forecasts, and other required reports. Coordinates operating budgets with the General Manager and ensures that operations are maintained within budgetary constraints.</li>
<li>Reviews analyses of activities, costs, operations and forecast data, to determine departmental progress toward stated goals and objectives.</li>
<li>Administers all programs, policies and procedures for the Food and Beverage Department.</li>
<li>Ensures compliance with all appropriate Tribal, federal, state and local laws and regulations, as applicable.</li>
<li>Ensures the fair and equitable treatment of all Food and Beverage employees.</li>
<li>Performs other duties as assigned.</li>
</ul>
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Promotes the following within the department and among all employees:
<ul>
<li>Creates an atmosphere of fun for all casino guests.</li>
<li>Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.</li>
<li>Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.</li>
<li>Retains employees through involvement in employee training and development.</li>
<li>Explains why we do things, in advance of doing them.</li>
</ul>
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
High school education or GED required. Bachelor’s degree from a four-year college or university strongly preferred. Four to six years of Food and Beverage Management experience or a combination of experience and education required.
SPECIAL QUALIFICATIONS:
Food and Beverage Management experience with a culinary foundation preferred. Progressive supervisory/managerial responsibilities preferred. Excellent communication, organizational and analytical skills required.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret the most complex of documents, such as technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from guests, regulatory agencies, or members of the business community. Ability to effectively present information to top management and public groups.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts, such as probability and statistical inference.
REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to loud.
A casino environment is typically smoky.
CONDITIONS OF EMPLOYMENT:
The Iowa Tribe of Oklahoma operates a drug-free workplace. The selected individual must submit to and pass applicable drug test. Additionally, the selected individual must be bondable and able to pass a background check in order to obtain a gaming license.

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