<h3>Job Description</h3>
Job Description
Assistant Store Team Leader

Is shopping with your 4-legged family member a tail waggin’ good time? Do you believe carry out isn’t just about pizza, it’s for bags of kibble to? If you’re the leader of the pack and enjoy providing products and services that enrich pets’ lives, then come work in our neighborhood! 

As Assistant Store Team Leader at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you: 
<ul>
<li>help your store team by example – including, but definitely not limited to, greeting a neighbor and their new puppy when they enter the store </li>
<li>recognize the local pug rescue coordinator and offer to host the next adoption event </li>
<li>join the conversation when you hear a team member assisting a neighbor in choosing between three very good natural dog food brands </li>
<li>Support STL in analyzing your store sales results and developing plans to maximize sales, neighbor engagement and productivity </li>
<li>create a fun, positive environment for the team and your neighbors; and a reputation for neighborly, knowledgeable, trustworthy, petcentric service in your neighborhood</li>
</ul>
…all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you’re more than that. You’re PAWsome. 

Assistant Store Team Leader’s key responsibilities include: 
<ul>
<li>Assisting in the operational management of the stores</li>
<li>Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors</li>
<li>Assisting in promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals</li>
<li>Supports STL in maintaining a fully staffed team and recruiting and onboarding for all levels in the store</li>
<li>Cultivating a learning culture by providing exceptional onboarding and development opportunities, along with coaching and feedback to team members</li>
<li>Connecting with community organizations to partner on events and marketing opportunities.</li>
</ul>

PAWsome Assistant Store Team Leaders will have: 
<ul>
<li>2+ years of experience leading a retail team</li>
<li>4-year college degree or equivalent work experience</li>
<li>Microsoft Office knowledge is a must, as well as good communication skills</li>
<li>The ability to operate all equipment – including a forklift – to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 plus pounds</li>
<li>Candidates must be flexible to work evenings, weekends and holidays.</li>
<li>Have reliable transportation.</li>
<li>All candidates must pass the pre-employment background check and be 18 years of age or older.</li>
</ul>

Full-time Team Members will have access to a comprehensive benefits package that includes: 
<ul>
<li>Paid time off including Paid Time Off (PTO) and holidays </li>
<li>Company paid Life Insurance and Long-Term Disability Insurance </li>
<li>Medical, Dental, Vision, Life Insurance and Short-Term Disability options</li>
<li>401(k) with a company match </li>
<li>Ongoing training and development </li>
</ul>
 
Pet Supplies Plus is an Equal Opportunity Employer

Assistant Store Team Leader- Fleur

<h3>Job Description</h3>
Job Description
Assistant Store Team Leader – Pet Supplies Plus (USR Holdings) Location: Arlington, TX 76015 Employment Type: Full-Time | Hourly | Non-Exempt
Get Paid Daily | Passion for Pets Required
Do you love pets and enjoy leading a team? Join USR Holdings, a proud franchisee of Pet Supplies Plus, where we’re passionate about helping our neighbors care for their furry friends. We’re looking for experienced retail leaders who are excited to become experts in pet nutrition, care, and supplies—and who thrive on building genuine relationships with customers and the community.
About the Role As an Assistant Store Team Leader (ASTL), you’ll support the Store Team Leader in driving store performance, team development, and customer satisfaction. You’ll lead by example, coach team members, and ensure the store operates efficiently and meets company goals.
Key Responsibilities
<ul>
<li>Deliver outstanding customer service and ensure every Neighbor feels welcomed and appreciated.</li>
<li>Support hiring, onboarding, training, and performance management of store team members.</li>
<li>Lead daily huddles and one-on-one meetings to foster communication and accountability.</li>
<li>Drive sales, margin, and operational goals including inventory accuracy and labor cost control.</li>
<li>Promote Preferred Brand sales and maintain merchandising standards.</li>
<li>Ensure compliance with safety and loss prevention policies.</li>
<li>Maintain awareness of product knowledge, promotions, and advertising.</li>
<li>Assist in scheduling, inventory management, and operational checklists.</li>
<li>Respond promptly to performance issues and support team development.</li>
</ul>
Qualifications
<ul>
<li>2+ years of retail management experience (pet industry preferred).</li>
<li>Proven leadership and team development skills.</li>
<li>Strong communication and sales abilities.</li>
<li>Passion for pets and helping people.</li>
<li>Ability to meet goals and follow through on objectives.</li>
<li>Ability to work flexible shifts including nights and weekends.</li>
<li>Physical ability to lift up to 50 lbs. and stand for long periods.</li>
</ul>
What We Offer
<ul>
<li>Competitive compensation with daily pay options</li>
<li>Health, dental, and vision insurance</li>
<li>401(k) retirement plan</li>
<li>Paid vacation time</li>
<li>Opportunities for growth and advancement</li>
</ul>
Apply today and help us make pet care easier—minus the hassle.

Assistant Store Team Leader

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Training &amp; development</li>
</ul>
 We are looking for outgoing, energetic positive leaders to accurately represent our brand, develop sales teams with a focus on increasing profits, and increasing both customer and employee satisfaction. The ideal applicant will be highly motivated to set and achieve sales goals, thriving on a commission driven environment, and a desire to build a career with our organization. Individuals in this position will complete a comprehensive training program to prepare for a position on our management team. Responsibilities 
<ul>
<li>Maintains store staff by recruiting, selecting, and orienting employees</li>
<li>Meet sales goals and other performance criteria by training, motivating, mentoring and providing feedback to sales staff; including coaching, counseling, disciplining employees.</li>
<li>Completes company operational requirements by scheduling and assigning employees; following up on work results</li>
<li>Achieves financial objectives through effective monitoring of controllable expenses such as labor, cost of sales, and expenses</li>
<li>Maintains the stability and reputation of the store by complying with all legal requirements</li>
<li>Manage and assign tasks appropriately to ensure the stores are clean, adequately stocked, organized , well-kept and customer ready</li>
<li>Establishes rapport with customers building loyalty and long term relationships</li>
<li>Creates a positive, motivating, team based environment</li>
<li>Investigate and resolve customer concerns in a timely and professional manner</li>
<li>Analyze daily sales and expense information and perform all other financial analysis to maximize sales and net profits</li>
<li>Safe guard and account for all money received and be responsible for banking requirements</li>
</ul>
 Qualifications 
<ul>
<li>High school diploma, or equivalent</li>
<li>Excellent verbal and written communication skills</li>
<li>Proven experience in retail/customer service environment</li>
<li>1 year supervisory experience</li>
<li>Ability to effectively influence others</li>
<li>Must be able to stand, bend, walk for long periods of time, for 7+hours per day</li>
<li>Must be able to lift 25 pounds without assistance</li>
<li>Reliable transportation, flexible availability including nights and weekends</li>
</ul>
We offer a comprehensive benefit package for all full-time positions including medical, dental, vision, flexible spending, 401k, free tanning, product discounts and a fun, competitive environment. Premiere Entertainment, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

<h3>Job Description</h3>
Overview: 
Waterway is hiring a Retail Store Team Leader at our Richmond Heights location! This role will serve as a lead role delivering an outstanding customer experience in one of Waterway’s largest Retail store operations. We’re looking for individuals who are passionate about customer experience and obsessive with results. 
&nbsp;
The Retail Store Team Leader serves as the lead role in delivering an outstanding customer experience in the Retail Store by ensuring the highest standards of customer interaction, store appearance, cleanliness, and safety. Responsible for the effective management and merchandizing of retail inventory and delivery of key service standards, the person in this role sets the standards for others to follow. 
You’ll be responsible for placing inventory orders, serving as main point of contact for vendors, managing backstock, and merchandizing the retail store. You’ll also impact the rest of the customer service team by serving as a role model for others to follow and working with managers by playing an active role in the training and development of other team members.
&nbsp;
Compensation:&nbsp;Starting at $20 per hour, depending on experience, plus bonus ($2-$3/hour average, $5/hour potential).
Schedule:&nbsp;Full time (40 hours) retail schedule that may include evenings, weekends, and holidays.
Location:&nbsp;Waterway Richmond Heights - 1200 S. Brentwood Blvd, Richmond Heights MO, 63117.
&nbsp;
What else you'll enjoy:
<ul>
<li>People Focused Role&nbsp;- love helping people? Spend your time engaging with customers and great team-mates.</li>
<li>Perks and Discounts - free carwashes plus fuel and retail store discounts</li>
<li>Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.</li>
</ul>
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
 
&nbsp;
 Responsibilities:
What You'll Do - The Details:
Customer Experience
<ul>
<li>Provide excellent and timely customer service to create a pleasant experience for customers. Proactively greet and engage customers entering the retail store or other parts of the car wash and be responsive to their needs throughout their entire visit.</li>
<li>Ensures execution of key service standards from self and all retail store team members.</li>
<li>Completes retail and fuel transactions in a timely and effective manner.</li>
<li>Effectively present and sell retail offers, as well as complete the transactions of car wash services and memberships, to customers to achieve sales and revenue goals for the location.
<ul>
<li>Retail offers – enthusiastically offer retail merchandise or services in the retail store.</li>
<li>Car Washes – assist customers who may have questions about car wash services.</li>
<li>Clean Car Club memberships – complete enrollment processes, effectively present options and the benefits and value of membership, and address customer questions or concerns.</li>
<li>Fuel- assist customers who may have questions about Fuel services.</li>
</ul>
</li>
</ul>
Team Leadership
<ul>
<li>Acts as a role model at all times and serves as a retail product expert for the retail store team</li>
<li>Assist managers in the training and development of supporting CSA team.</li>
<li>Provide feedback to managers on RSA/CSA development and to closing/weekend RSA team on responsibilities and execution of action steps.</li>
</ul>
Retail Store Appearance and Management
<ul>
<li>Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to Retail Store fixtures and displays, storage rooms, restrooms, and customer waiting areas.</li>
<li>Demonstrate a mentality of “always cleaning” from self and CSA team.</li>
<li>Communicate all issues/store needs to management.</li>
<li>Ensure all customer areas including bathrooms are A+ clean at all times.</li>
<li>Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.</li>
<li>All retail store equipment are clean and in good working order at all times. </li>
<li>Communicate chemical and other cleaning supply needs to GM and complete retail store evaluations as needed.</li>
</ul>
Merchandising and Inventory
<ul>
<li>Complete all inventory ordering for the store. Communicate inventory orders and delivery times to management.</li>
<li>Work with management team to optimize inventory ordering and monthly warehouse order needs.</li>
<li>Receive and check-in all deliveries. Record expiration dates.</li>
<li>Stock the store following established retail protocols (i.e., FIFO) and store excess merchandise into backstock.</li>
<li>Keep retail store merchandise stocked and organized, displays clean and well presented to our brand standards. Assist with inventory related tasking as directed by store management.</li>
<li>Organize walk in cooler and backstock storage in A+ standards using appropriate storage, organization, and cleanliness.</li>
<li>Works with vendors to make sure all expired/damaged items are returned/credited in a timely manner.</li>
</ul>
Retail Store Key Point of Contact
<ul>
<li>Act a liaison for store management team, local merchandiser, and corporate retail team. Assist with retail store reporting, inventory management, onsite vendor relationships.</li>
<li>Serve as main point of onsite contact for vendors. Develop effective relationships with vendors.</li>
<li>Work with retail team as needed, assist retail team with store resets, communicate transfers, product issues and ideas, and vendor issues.</li>
</ul>
Other Functions
<ul>
<li>Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.</li>
<li>Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.</li>
<li>Perform various transactional functions to meet customer demand and store staffing needs.</li>
<li>Various other functions as identified and directed by management.</li>
</ul>
 Qualifications:
What you need:
Minimum Requirements:
<ul>
<li>Minimum of 12 months’ experience in Retail or similar customer service role;</li>
<li>Experience with retail merchandizing, inventory management, or similar;</li>
<li>Current and valid drivers’ license.</li>
</ul>
Additional Requirements
<ul>
<li>Strong communication skills and leadership qualities.</li>
<li>Professional demeanor, behavior, and appearance in accordance with company policy;</li>
<li>Ability to perform all essential functions safely without endangering oneself or others;</li>
<li>Ability to comply with local/State health code requirements for soda fountain and food service/sales; and</li>
<li>Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).</li>
</ul>
 Physical Requirements:
Work Environment/Physical Demands
<ul>
<li>Environmental – may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.</li>
<li>Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.</li>
<li>Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).</li>
<li>Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.</li>
<li>Cognitive – perform arithmetic calculations and operate data entry devices.</li>
<li>Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.</li>
</ul>
 EEO Statement:
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (<a href="mailto:Recruiting@waterway.com" target="_blank">Recruiting@waterway.com</a>). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

Retail Store Team Leader

<h3>Job Description</h3>
Job DescriptionAre you a motivated leader with a passion for developing people and driving results? Do you thrive in a fast-paced environment where coaching, teamwork, and customer service are at the heart of everything you do? If so, this is the perfect opportunity for you! Join us as an Assistant Store Leader and play a key role in guiding your team, supporting day-to-day operations, and delivering an outstanding customer experience while growing your leadership career. Wages + Commission: $30$35+/hour Sales Partners have the potential to earn an average of $60,000 or more in total compensation during their first year, combining hourly wages and commissions when consistently meeting or exceeding sales goals. Required skills and qualifications 
<ul>
<li>18 years of age or older</li>
<li>12 years of retail sales experience, preferably in wireless or tech</li>
<li>Proven ability to drive sales and meet/exceed performance goals</li>
<li>Ability to motivate and coach team members</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong decision-making and problem-solving abilities</li>
<li>Problem Solver (Trustworthy)</li>
<li>Competitive - goal driven, upselling (Accountable)</li>
<li>Collaborative (Adaptable)</li>
<li>Motivated (Driven)</li>
<li>Positive and Patient (Helpful)</li>
</ul>
What a Day in the Life Looks Like: 
<ul>
<li>Youll lead by example on the sales floor, helping customers discover the right wireless solutions while coaching your team to deliver an exceptional BeMobile Sales Process every time.</li>
<li>Youll coach and develop your team in real-time, asking powerful questions and guiding conversations that build confidence, problem-solving skills, and lasting growth.</li>
<li>Youll proactively connect with customers through outreach tools and campaignsdriving traffic, building loyalty, and sparking referrals.</li>
<li>Youll elevate the customer experience, resolving escalations, tracking feedback, and ensuring every guest leaves with a memorable, 5-star impression.</li>
<li>Youll manage cash and inventory with precision, from transactions and promotions to device security and inventory controls.</li>
<li>Youll keep operations running smoothly, handling HR tasks, inventory counts, community involvement, and complianceall while supporting your Store Leader and district initiatives.</li>
<li>Above all, youll be the bridge between sales partners and leadership, empowering your team to grow, thrive, and crush their goals while ensuring your store runs like a well-oiled machine.</li>
</ul>
Why join us? 
<ul>
<li>All-Inclusive Sales Training: Learn effective techniques to master the BeMobile Sales Process.</li>
<li>Supportive Team Culture: Teamwork and open communication are key. From brainstorming new strategies to celebrating wins together, youll be encouraged to share ideas and contribute to a culture of innovation.</li>
<li>Networking Opportunities: Youll engage with customers, colleagues, and industry professionals, creating lasting relationships that can help you grow both personally and professionally.</li>
<li>Career Growth: At BeMobile, we believe in fostering talent and helping you grow your career. You'll have access to training, mentorship, and development opportunities that will empower you to take the next step in your career.</li>
<li>Team Events: At BeMobile, success is a team effort, and we make sure to celebrate every milestone. Whether its hitting your sales targets, achieving team goals, or completing a big project, youll enjoy team dinners, outings, and annual bonding events that bring everyone together to celebrate your hard work.</li>
</ul>
Benefits We Offer You: At BeMobile, we believe in taking care of our team members both personally and professionally. Thats why we offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and overall work-life balance, including: 
<ul>
<li>Health, Dental, and Vision Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>401(k) with Employer Match after 90 Days</li>
<li>Career Advancement Opportunities</li>
<li>Pet Insurance</li>
<li>Verizon Service Plan Discounts</li>
<li>Financial Wellness Tools SmartDollar by Dave Ramsey &amp; Financial Counseling</li>
<li>Paid Time Off and Sick Pay</li>
<li>Maternity and Parental Leave</li>
<li>DeVry University Continuing Education Discounts</li>
<li>and so much more! :)</li>
</ul>
Our Core Values: 
<ul>
<li>Accountable: We take ownership.</li>
<li>Adaptable: We embrace change.</li>
<li>Driven: We continuously improve.</li>
<li>Helpful: We serve with humility.</li>
<li>Trustworthy: We do the right thing.</li>
</ul>
Equal Employment Opportunity &amp; Employment Eligibility: BeMobile is an equal opportunity employer. We hire and promote without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. All job offers are contingent upon successful completion of a background check. BeMobile participates in E-Verify to confirm the employment eligibility of all newly hired employees in accordance with federal law. #ASL025

Assistant Store Leader

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Employee discounts</li>
<li>Training &amp; development</li>
<li>Wellness resources</li>
</ul>
 Are you a proven Sales Leader with a passion for wireless technology and developing high-performing teams? If you thrive on achieving results, love inspiring others to reach their full potential, and are ready to take charge in a fast-paced, dynamic environmentthis is your opportunity! Join us as a Wireless Store Leader and lead the way in driving growth, delivering exceptional customer experiences, and shaping the future of your teams success. Kickstart your career with BeMobile and earn $55,000$75,000+ annually (base salary + commission) while growing your skills and advancing your future! Required skills and qualifications 
<ul>
<li>18 years of age or older</li>
<li>2+ years of leadership experience in retail, preferably in wireless or technology</li>
<li>Proven track record of driving sales and achieving performance goals</li>
<li>Strong ability to coach sales associates on effective solution selling and value-based conversations</li>
<li>Ability to recruit, train, coach, and retain high-performing team members</li>
<li>Passionate about developing others through hands-on coaching, shadowing, and training</li>
<li>Strong ability to create a positive, motivating team culture</li>
<li>Experience with individual and team-based sales goals</li>
<li>Strong decision-making and problem-solving abilities</li>
<li>Excellent verbal and written communication skills</li>
<li>Actively building community presence by promoting the store, engaging with local organizations, and creating positive visibility for the location.</li>
<li>Creating a culture focused on exceeding customer expectations by delivering exceptional service and consistently going above and beyond.</li>
</ul>
What a Day in the Life Looks Like: 
<ul>
<li>Drive success: Start your day by rallying your sales team, setting clear goals, and implementing strategies to crush sales targets and boost revenue.</li>
<li>Lead &amp; inspire: Spend time on the floor coaching, mentoring, and motivating associatesequipping them with the tools, training, and confidence to win.</li>
<li>Track progress: Review performance, provide feedback, and create personalized development plans to help each team member grow and reach their potential.</li>
<li>Deliver excellence: Partner with your team to provide tailored solutions, ensuring every customer leaves with the right technology and a five-star experience.</li>
<li>Recruit &amp; build talent: Interview candidates, onboard new hires, and shape a strong, high-performing team.</li>
<li>Stay connected: Keep up with promotions, new product launches, and service updates so your team always has the latest info to share with customers.</li>
<li>Every day is fast-paced, rewarding, and filled with opportunities to lead, grow, and make a difference.</li>
</ul>
Why join us? 
<ul>
<li>All-Inclusive Sales Training: Learn effective techniques to master the BeMobile Sales Process.</li>
<li>Supportive Team Culture: Teamwork and open communication are key. From brainstorming new strategies to celebrating wins together, youll be encouraged to share ideas and contribute to a culture of innovation.</li>
<li>Networking Opportunities: Youll engage with customers, colleagues, and industry professionals, creating lasting relationships that can help you grow both personally and professionally.</li>
<li>Career Growth: At BeMobile, we believe in fostering talent and helping you grow your career. You'll have access to training, mentorship, and development opportunities that will empower you to take the next step in your career.</li>
<li>Team Events: At BeMobile, success is a team effort, and we make sure to celebrate every milestone. Whether its hitting your sales targets, achieving team goals, or completing a big project, youll enjoy team dinners, outings, and annual bonding events that bring everyone together to celebrate your hard work.</li>
</ul>
Benefits We Offer You: At BeMobile, we believe in taking care of our team members both personally and professionally. Thats why we offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and overall work-life balance, including: 
<ul>
<li>Health, Dental, and Vision Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>401(k) with Employer Match after 90 Days</li>
<li>Career Advancement Opportunities</li>
<li>Pet Insurance</li>
<li>Verizon Service Plan Discounts</li>
<li>Financial Wellness Tools SmartDollar by Dave Ramsey &amp; Financial Counseling</li>
<li>Paid Time Off and Sick Pay</li>
<li>Maternity and Parental Leave</li>
<li>DeVry University Continuing Education Discounts</li>
<li>and so much more! :)</li>
</ul>
Our Core Values: 
<ul>
<li>Accountable: We take ownership.</li>
<li>Adaptable: We embrace change.</li>
<li>Driven: We continuously improve.</li>
<li>Helpful: We serve with humility.</li>
<li>Trustworthy: We do the right thing.</li>
</ul>
Equal Employment Opportunity &amp; Employment Eligibility: BeMobile is an equal opportunity employer. We hire and promote without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. All job offers are contingent upon successful completion of a background check. BeMobile participates in E-Verify to confirm the employment eligibility of all newly hired employees in accordance with federal law. #SLS024

Wireless Store Leader

<h3>Job Description</h3>
Job Description
SUMMARY: 
The Associate Store Team Leader is responsible for the overall day-to-day operations of the store assuring that safety, sales, production, programs and services, and other standards are maintained. This position will also partner with other members of the Retail Administration team, People Resources and Workforce Development to ensure that all activities performed are in a manner consistent with the mission, vision, and values of Goodwill.

Subscribes to and promotes Goodwill's mission and values. Functions as an active Retail Division team member to achieve organization and department goals.

Competencies needed to be successful in this job include: Customer Focus, Developing Others, Interpersonal Skills, Self Development, Communication &amp; Collaboration, Process/Project Management, Sense of Urgency, Business Acumen and Functional/Technical Skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ol>
<li>Under the direction of the Director of Donated Goods Retail, manages the fiscal and operational functions of assigned store. Partners with People Resources, Finance and Logistics to accomplish people, loss prevention, and safety responsibilities. The Associate Store Team Leader is specifically responsible for:
<ol>
<li>The financial and operational status for assigned stores including people, sales, productivity, programs, safety, etc. as required and within timeframes;</li>
</ol>
</li>
</ol>
Delivers results to key metrics:
<ol>
<li>Achieves budgeted revenue goal;</li>
<li>Achieves revenue to expense ratio target;</li>
<li>Delivers budgeted surplus target; </li>
<li>Adheres to percent labor to sales metric; and</li>
<li>Ensures compliance with Organization Safety standards.</li>
<li>Ensures that all store team members are trained and up-to-date in required Goodwill operating policies, required in-store safety programs and on-the-job training experiences; </li>
<li>Demonstrates the highest level of customer service in all activities;
<ol>
<li>Reviews customer concerns and resolves them appropriately within established guidelines</li>
</ol>
</li>
<li>Submits required information on production, distribution of labor, safety, and any team member related paperwork as required and within stated timeframes;</li>
<li>Liaise with People Resources on employee relations issues for Store to ensure fair employee practices that are aligned with Goodwill’s mission, vision and values.</li>
<li>Assures that loss prevention programs are adhered to, implemented in-store and are within Goodwill established standards.</li>
</ol>
<ol>
<li>Manages a broad range of store activities:
<ol>
<li>Ensures that established standards, plans, plan-o-grams, and advertising/signage are implemented and maintained; </li>
<li>Ensures polite and courteous acceptance of donations.</li>
<li>Ensures complete processing of donations, both hard goods and clothing.</li>
<li>Monitors the stock level of store merchandise and works with Assistant Team Leaders to adjusts as necessary:</li>
<li>Reviews applications, interviews, selects and completes new hire process for team members.</li>
<li>Prepares employee schedules and ensures adequate staffing is maintained for the store and stays within the boundaries of payroll budget through the store metrics; and</li>
<li>Conducts team members performance reviews with input from other members of retail management, and director of DGR for retail management.</li>
<li>Trains and develops retail management teams for growth and more responsibility.</li>
</ol>
</li>
<li>Ensures safe work practices are followed at all times:
<ol>
<li>Ensures the facility is neat, clean, and organized to prevent injury or accident.</li>
<li>Ensures employees, volunteers, community service personnel and others use safe work methods at all times.</li>
<li>Provides safety training to all new employees and administers on-going training to all store personnel.</li>
</ol>
</li>
<li>Adheres to organizational values, ensuring that they are practiced daily in all store operations and interactions.
<ol>
<li>Ensures effective communication with store team, program participants, community and customers. </li>
<li>Acts as a positive role model for employees, trainees, and customers in all aspects of professional performance;</li>
<li>Cooperates with Workforce Development and People Resources departments to maximize the benefits of those services to retail employees.</li>
</ol>
</li>
<li>Ensures that store equipment is kept in proper working order. Promptly notify Maintenance Supervisor of defects, or IT Manager of problems with computer systems and e-mail.</li>
<li>Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)</li>
<li>Contributes to the overall effectiveness of Goodwill of the Finger Lakes and the retail store by completing all other tasks as assigned.</li>
</ol>


SUPERVISORY RESPONSIBILITIES:
Manages members of the store management team, who supervise processes and procedures and team members in assigned operations. Is responsible for the overall direction, coordination and evaluation of this store. Also manages non‑supervisory employees.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
 QUALIFICATION REQUIREMENTS: 
To perform this job successfully, an individual must be able to demonstrate proficiency in meeting competencies required for position; able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required. 

EDUCATION and/or EXPERIENCE:
Bachelor’s Degree or equivalent preferred. A minimum of four years' progressive business experience required, retail experience required. Minimum of two years supervisory experience required.

Or equivalent combination of education and experience.

COMPUTER SKILLS:
Must be proficient in Word, Excel and Outlook.

LANGUAGE SKILLS:
Able to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Writes business correspondence. Presents information and responds to questions from groups of managers, clients, customers and the general public. Employee must be an effective communicator.

MATHEMATICAL SKILLS:
Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and sales volume. Able to apply financial and budgeting concepts.

WORK ENVIRONMENT: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 
 While performing the duties of this job, the employee occasionally works in outside weather conditions while receiving donations or traveling between sites. The employee is occasionally exposed to dusts, molds and dirt while handling donated materials and to extreme cold in the backroom during the winter. The noise level in the work environment is usually moderate. 
 
 
PHYSICAL DEMANDS: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

Physical Demands- Associate Store Team Leader

 
Frequency

 
Never
Almost Never
Occasionally
Frequently
Often

 
Sitting

X

Standing


X
Walking


 X
 
Bending over

X

Crawling

X


Reaching Overhead

 
X 

Crouching

X

Kneeling

X

Balancing

X


 

Lifting and Carrying
10 lbs. or less


 
X 
11 to 25 lbs.


X

26 to 50 lbs.

 
X 

51 to 75 lbs.

X

76 to 100 lbs.

X

over 100 lbs.

X


 

Push/ Pull Max Force
0 to 20 lbs.


 
X 
21 to 39 lbs.


 
 X
40 to 59 lbs.

 
X 

60 to 100 lbs.

X

Associate Store Team Leader

<h3>Job Description</h3>
Job Description
Assistant Store Team Leader – Pet Supplies Plus (USR Holdings) Location: Dallas, TX 75287 Employment Type: Full-Time | Hourly | Non-Exempt
Get Paid Daily | Passion for Pets Required
Enjoy leading a team that is passionate about pets? Join USR Holdings, a proud franchisee of Pet Supplies Plus, where we’re passionate about helping our neighbors care for their furry friends. We’re looking for experienced retail leaders who are excited to become experts in pet nutrition, care, and supplies—and who thrive on building genuine relationships with customers and the community.
About the Role As an Assistant Store Team Leader (ASTL), you’ll support the Store Team Leader in driving store performance, team development, and customer satisfaction. You’ll lead by example, coach team members, and ensure the store operates efficiently and meets company goals.
Key Responsibilities
<ul>
<li>Deliver outstanding customer service and ensure every Neighbor feels welcomed and appreciated.</li>
<li>Support hiring, onboarding, training, and performance management of store team members.</li>
<li>Lead daily huddles and one-on-one meetings to foster communication and accountability.</li>
<li>Drive sales, margin, and operational goals including inventory accuracy and labor cost control.</li>
<li>Promote Preferred Brand sales and maintain merchandising standards.</li>
<li>Ensure compliance with safety and loss prevention policies.</li>
<li>Maintain awareness of product knowledge, promotions, and advertising.</li>
<li>Assist in scheduling, inventory management, and operational checklists.</li>
<li>Respond promptly to performance issues and support team development.</li>
</ul>
Qualifications
<ul>
<li>2+ years of retail management experience (pet industry preferred).</li>
<li>Proven leadership and team development skills.</li>
<li>Strong communication and sales abilities.</li>
<li>Passion for pets and helping people.</li>
<li>Ability to meet goals and follow through on objectives.</li>
<li>Ability to work flexible shifts including nights and weekends.</li>
<li>Physical ability to lift up to 50lbs and stand for long periods.</li>
</ul>
What We Offer
<ul>
<li>Competitive compensation with daily pay options</li>
<li>Health, dental, and vision insurance</li>
<li>401(k) retirement plan</li>
<li>Paid vacation time</li>
<li>Opportunities for growth and advancement</li>
</ul>
Apply today and help us make pet care easier—minus the hassle.

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