<h3>Job Description</h3>
Job DescriptionOverview
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Job Description
Allied Universal® is hiring an Onboarding Specialist. The Onboarding Specialist will be the primary proctor of the New Employee Orientation (NEO), the first introduction to the new hire at Allied Universal. The role is designed to set the tone for the security professional experience. It is also the first phase of the Security Professional Onboarding and Development program
RESPONSIBILITIES:
<ul>
<li>Prepare for New Employee Orientation (NEO) daily; ensure classroom has the necessary tools (welcome packets, drug test kits, Chromebooks, headphones, pay cards, etc.) required to complete orientation</li>
<li>Proctor NEO; review welcome kit, verify Form I-9 documents, administer drug tests</li>
<li>Initiate onboarding documents via Applicant Tracking System (ATS) (e.g., iCIMS)</li>
<li>Complete employer section of Form I-9 documents</li>
<li>Update iCIMS - ensure all required iForms are complete</li>
<li>Advance new hire in WinTeam (WT)</li>
<ul>
<li>Update required fields in WT</li>
<li>Enter compliance codes</li>
<li>Enter direct deposit</li>
</ul>
<li>Ensure orientation is completed by new hire (3 lessons and final exam)</li>
<li>Enter rehires into WT; update employee information in WT</li>
</ul>
QUALIFICATIONS:
<ul>
<li>High School diploma or equivalent</li>
<li>Prior work experience in a professional administrative environment</li>
<li>Able to focus and multi-task in a busy environment</li>
<li>Ability to successfully handle stressful situations in a calm and professional manner</li>
<li>Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels</li>
<li>Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology</li>
<li>Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines</li>
</ul>
PREFERRED QUALIFICATIONS:
<ul>
<li>College degree in business, human resources, or related field of study</li>
<li>Human resources and/or recruiting experience</li>
<li>Experience using iCIMS or other Applicant Tracking System</li>
<li>Experience using WinTeam or other Human Resources Information System</li>
<li>Experience using DOMO or other business intelligence tool</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
<li>Pay Rate: $26.78 / hour</li>
</ul>
PPO # 14417
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1357987

Onboarding Specialist

<h3>Job Description</h3>
Job Description
Overview
Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow.
Our Commitment to Service: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
 
Responsibilities
Under the supervision of the Director of Human Resources, this team member is responsible for facilitation of training and coordinates the administrative aspects of training and development programs and initiatives. Including issuing invitations and scheduling, report preparation and other details relating to event execution.
Essential Job Functions:
<ul>
<li>Design, plan and implement training and recognition programs developed for Classic Casino.</li>
<li>Perform all onboarding functions for new hires to Seminole Classic Casino.</li>
<li>Develop teaching outlines and instructional methods for individual training, group instruction, demonstrations and workshops.</li>
<li>Conduct training sessions for all Hollywood property programs, such as Orientation, Guest Service, Supervisor/Manager Leadership training, etc.</li>
<li>Work with various outlets to develop and implement well-rounded department specific onboarding programs.</li>
<li>Conduct needs assessment to determine training needs, i.e. focus groups, surveys and Round Table discussions.</li>
<li>Secure feedback to measure progress and effectiveness of training.</li>
<li>Support Seminole Gaming and Hollywood property training and guest service initiatives. </li>
<li>Develop relationships to serve as a strategic business partner to operational departments. </li>
<li>Maintain training records, including scheduling classes and enrolling participants. Update the training calendar and make training room reservations.</li>
<li>Develop, send, and manage communications such as notices, invitations and responses for scheduled classes.</li>
<li>Extract training data, compile and prepare reports. Manage training tracking through development and maintenance of Excel Spreadsheets.</li>
<li>Maintain training materials including inventory, ordering and compilation.</li>
<li>Assist in set up, clean up and maintenance of the training room. Ensure proper care, use and maintenance of equipment and supplies.</li>
<li>Act a liaison to other departments such as banquets, catering and special events for coordination of training related events.</li>
<li>Assist in the development and/or delivery of training. </li>
<li>Participate in assignments related to training team projects and events.</li>
<li>Administer Tuition Reimbursement program.</li>
<li>Facilitate Benefits orientation and enrollment process for new hires.</li>
<li>Record and manage all employee I-9 documentation.</li>
<li>Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards.</li>
<li>Comply with all internal policies and procedures.</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</li>
<li>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</li>
<li>Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
Qualifications
<ul>
<li>High School Diploma required, Bachelor's degree preferred.</li>
<li>At least one (1) year of training experience; or equivalent combination of education and/or experience required.</li>
<li>Present an image of excitement, enthusiasm and outgoing personality while projecting a professional demeanor.</li>
<li>Ability to work independently in a fast paced, high volume environment with previous Casino and/or hotel experience preferred.</li>
<li>Maintain a high level of integrity, ethics and discretion and maintain confidentiality at all times.</li>
<li>Detailed and organized with exceptional administrative and multi-tasking skills capable of working where numerous interruptions to job tasks may occur.</li>
<li>Strong interpersonal skills with ability to interface with various departments, managers, team members and applicants.</li>
<li>Ability to travel to other locations for training assignments.</li>
<li>Ability to occasionally work nights, weekends, holidays and outside of regular work schedule.</li>
<li>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.</li>
<li>Basic mathematical skills specific to job responsibilities are required, to include the ability to add, subtract, multiply and divide, specific to position responsibilities. </li>
<li>Proficient with Microsoft Office software particularly with Word, Excel and Outlook required.</li>
<li>Technically oriented with Infinium and ICIMS experience preferred.</li>
</ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen</li>
</ul>

ONBOARDING/TRAINING SPECIALIST

<h3>Job Description</h3>
Job DescriptionOverview
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Job Description
Allied Universal® is hiring a Onboarding Specialist. The Onboarding Specialist will be the primary proctor of the New Employee Orientation (NEO), the first introduction to the new hire at Allied Universal. The role is designed to set the tone for the security professional experience. It is also the first phase of the Security Professional Onboarding and Development program
Pay: $20.00 Hourly
RESPONSIBILITIES:
<ul>
<li>Prepare for New Employee Orientation (NEO) daily; ensure classroom has the necessary tools (welcome packets, drug test kits, Chromebooks, headphones, pay cards, etc.) required to complete orientation</li>
<li>Proctor NEO; review welcome kit, verify Form I-9 documents, administer drug tests</li>
<li>Initiate onboarding documents via Applicant Tracking System (ATS) (e.g., iCIMS)</li>
<li>Complete employer section of Form I-9 documents</li>
<li>Update iCIMS - ensure all required iForms are complete</li>
<li>Advance new hire in WinTeam (WT)</li>
<ul>
<li>Update required fields in WT</li>
<li>Enter compliance codes</li>
<li>Enter direct deposit</li>
</ul>
<li>Ensure orientation is completed by new hire (3 lessons and final exam)</li>
<li>Enter rehires into WT; update employee information in WT</li>
</ul>
QUALIFICATIONS:
<ul>
<li>High School diploma or equivalent</li>
<li>Prior work experience in a professional administrative environment</li>
<li>Able to focus and multi-task in a busy environment</li>
<li>Ability to successfully handle stressful situations in a calm and professional manner</li>
<li>Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels</li>
<li>Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology</li>
<li>Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines</li>
</ul>
PREFERRED QUALIFICATIONS:
<ul>
<li>College degree in business, human resources, or related field of study</li>
<li>Human resources and/or recruiting experience</li>
<li>Experience using iCIMS or other Applicant Tracking System</li>
<li>Experience using WinTeam or other Human Resources Information System</li>
<li>Experience using DOMO or other business intelligence tool</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1357379

<h3>Job Description</h3>
Job Description
Job Title: Onboarding Specialist (Affiliate) Location: Remote, US (PST preferred for client support) Department: Sales Type: Full-Time Experience: Associate (1 - 3 years) Salary Range: $65,000 - $75,000 / year Core Hours: 9 AM - 1 PM PST / 12 - 4 PM EST
About tvScientific
tvScientific is the first and only CTV advertising platform purpose-built for performance marketers. We leverage massive data and cutting-edge science to automate and optimize TV advertising to drive business outcomes. Our solution combines media buying, optimization, measurement, and attribution in one, efficient platform. Our platform is built by industry leaders with a long history in programmatic advertising, digital media, and ad verification who have now purpose-built a CTV performance platform advertisers can trust to grow their business.
Role Summary
We are looking for a dedicated and detail-oriented Onboarding Specialist to join our team. In this role, you will guide new CPA account launches through a seamless onboarding process, ensuring their successful integration into both the tvScientific platform and affiliate network.
Day to day, you'll collaborate closely with other departments to coordinate resources (technical, creative, legal, finance), complete processes and address logistical needs. 
To be successful in this role, you'll need exceptional communication skills to effectively communicate our company's culture, policies and procedures to new prospects coming through onboarding. Additionally, you will facilitate connections between new accounts and the Account Management team, promoting collaboration and a sense of the partnership being set up for success.
If you're passionate about affiliate and helping brands thrive, we invite you to join our team and contribute to tvScientific's growth and success by creating a welcoming and inclusive onboarding program.
What You'll Do
<ul>
<li>Plan and coordinate the logistics of new prospects onboarding, including scheduling and preparing set up.</li>
<li>Lead communication with various stakeholders and departments, including Tech Ops, network contacts and account management team, while holding all parties accountable to meet deadlines.</li>
<li>Create a clear and concise process at the affiliate network level that explains tvScientific onboarding (unique at each network level for self, agency or network managed.)</li>
<li>Schedule and coordinate onboarding activities, providing guidance and support to new prospects throughout the process.</li>
<li>Ensure completion of cases and following all legal and administrative compliance when onboarding prospects.</li>
<li>Assist new prospects with the completion of the necessary paperwork, including legal, finance, creative and technical set up and validation.</li>
<li>Audit data and setting up correct storage of onboarding paperwork.</li>
</ul>
How We'll Define Success
<ul>
<li>Smooth Onboarding Process: Achieve a high rate of successful and timely onboarding for new CPA accounts, with minimal issues or delays.</li>
<li>Stakeholder Coordination: Effectively coordinate with Tech Ops, network contacts, and the account management team, ensuring all parties meet deadlines and deliverables.</li>
<li>Program Implementation: Develop and implement comprehensive onboarding programs that align with company processes and seamlessly integrate with each affiliate network.</li>
<li>Communication Efficiency: Maintain clear and effective communication with new prospects, addressing their questions and concerns promptly and professionally.</li>
<li>Compliance Adherence: Ensure all legal, financial, creative, and technical onboarding requirements are met, with complete and accurate documentation.</li>
<li>Client Satisfaction: Facilitate a positive onboarding experience for new prospects, leading to high satisfaction rates and successful integration into the TVS platform.</li>
<li>Process Improvement: Identify and implement improvements to the onboarding process, creating a more efficient and welcoming experience for new accounts.</li>
</ul>
You'll Be Successful in This Role if You Have/Are
<ul>
<li>Proficiency in project management (at least 2-3 years of experience).</li>
<li>Experience with project management tools (Asana, Google, Jira).</li>
<li>Capable of holding others accountable to meet deadlines and uphold standards.</li>
<li>Experience within affiliate marketing with ability to confidently navigate major affiliate networks.</li>
<li>Basic knowledge of tracking integration (pixels, postbacks and MMPs).</li>
<li>Ability to articulate ideas and messages clearly to various stakeholders.</li>
<li>Strong verbal and written communication skills.</li>
<li>Experience working with cross-functional teams (Tech Ops, Account Management, Billing, Legal, Network Support Team.)</li>
<li>Excellent organizational skills and the ability to prioritize tasks.</li>
<li>Experience managing multiple projects simultaneously.</li>
<li>Experience in managing client relationships and expectations.</li>
<li>Comfort with changing priorities and fast-paced environments.</li>
</ul>
You May Also Have
<ul>
<li>High-level understanding of CTV.</li>
</ul>
Culture and Benefits
At tvScientific we believe people do their best work when they feel challenged and engaged by their day to day responsibilities, when they're surrounded by smart, hard working people, and when they have a healthy work life balance. Our company culture and benefits package reflects these beliefs.
<ul>
<li>Full health, dental, and vision insurance - up to 95% funded by the company for employees.</li>
<li>Employee stock option program.</li>
<li>Company-sponsored retirement plan with a matching contribution program.</li>
<li>12 annual paid holidays (including 2 flexible days).</li>
<li>Generous PTO policy (get your work done and take the time you need).</li>
<li>A remote-first environment that allows employees flexibility to work from most places in the US.</li>
</ul>
As tvScientists We Are...
<ul>
<li>Big Thinkers: We believe in setting audacious goals and envisioning transformative change.</li>
<li>Radically Transparent: We value transparency in all aspects of our business. We foster a culture of open communication, honesty, and accountability.</li>
<li>Performance-obsessed: We are passionate about achieving exceptional results. We strive for excellence in everything we do and set high standards for ourselves.</li>
<li>Data-driven: We embrace the power of data, science, and technology as crucial drivers of our success.</li>
<li>Trust Builders: We prioritize building and nurturing trust with our stakeholders. We understand that trust is the foundation of successful relationships and business partnerships. Through our actions, integrity, and commitment to delivering on promises.</li>
<li>Forever Students: Challenge assumptions to look for solutions. We create a safe environment for experiments and risk-taking by our customers and employees.</li>
</ul>
tvScientific is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. tvScientific is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Onboarding Specialist (Affiliate)

<h3>Job Description</h3>
Job DescriptionAbout the Role Onboarding Specialists at Validity are enthusiastic problem solvers! The Customer Onboarding Specialist loves to troubleshoot client problems, as well as view and analyze situations from a very logical, systematic perspective. In this role, the Customer Onboarding Specialist will be responsible for onboarding and training new clients with the end goal of ensuring product adoption and usage. We believe that businesses are human, and our team is committed to identify, instrument and help you implement thoughtful and profitable ways to drive revenue from your business. This is a hybrid office-based position, requiring 3 days per week in our Broomfield office. Team Dynamic We are a team of hard working individuals that love helping customers. Our vision statement is to “Think Smarter. Perform Better. Be an Expert.” We help each other succeed while helping our customers achieve their desired outcomes. We are a global team with Onboarding Specialists all over the globe. Our team collaborates on an international level while still servicing accounts in our own continents. This allows us to help each other when need be, learn more about customers in other continents, and build relationships all over the world. Position Duties and Responsibilities
<ul>
<li>We will look to you to help Validity clients understand and implement our solutions during their Onboarding Journey. The Onboarding Specialist, as the first point of contact after client commitment, will ensure that the customer receives a warm welcome and has a good experience in starting to use their Validity solutions. </li>
<li>Walk Validity clients through their Onboarding Journey and provide them with product implementation assistance and in-depth product training, either face-to-face or by hosting training webinars or online group training sessions.&nbsp; </li>
<li>Monitor, communicate, follow-up, test and troubleshoot with the client to ensure that all requirements to start using the solutions have been met, the required elements of the onboarding checklist are completed and the path to success and next steps have been defined.&nbsp; </li>
<li>Ensures processes are followed and workflows are relevant and implemented correctly. Discover, analyze, and give feedback on gaps in the customer experience and work cross-functionally with other teams to address such gaps, contributing to the improvements of the product implementation methodology.&nbsp; </li>
<li>Contribute to the creation of digital education assets (for example, but not limited to, training videos, webinars, insights articles, etc.) to support customer training and implementation. Build relationships, collaborate, and work cross-functionally with key business stakeholders (Sales, Knowledge &amp; Training, Support, Marketing) that aligns with considerations to promote continuous improvement and effectiveness of the customer success program. </li>
</ul>
Required Experience, Skills, and Education
<ul>
<li>2-3 years of Customer Success, Customer Service, Customer Support, Technical Support experience and a demonstrated ability to learn quickly, both about businesses and technologies.</li>
<li>Proven ability to work in a fast paced, iterative department with rapidly changing conditions.</li>
<li>Excellent time management skills. </li>
<li>The Onboarding Specialist has a tremendous amount of autonomy and is held to a high standard for the quality of their work. With this autonomy, the Onboarding Specialist is expected to take a holistic view of the Validity offerings and processes and consider how the entire customer journey would be influenced by their work.&nbsp; </li>
<li>The ability to troubleshoot client problems and complex product issues, a passion for diving into the numbers and analyzing performance with data analysis skills. For all your comfort crunching numbers, you never lose sight of the people on the other end of your activities.&nbsp; </li>
<li>Public speaking or advanced presentation skills. Comfortable with presenting in front of larger audiences and, ideally, experience in conducting technical product training sessions. Write and speak to internal and external clients in a clear, concise manner appropriate for the audience.&nbsp;</li>
</ul>
Preferred Experience, Skills, and Education
<ul>
<li>Knowledge of email deliverability and/or email delivery (i.e. ESP’s)</li>
<li>Previous knowledge of the Salesforce CRM application including data structure and API integration can be of advantage. </li>
<li>Previous SAAS experience </li>
</ul>
Salary range $50,000 - $55,000 plus benefits, bonus opportunities and stock options. Final salary may vary depending on skills, location, and/or experience.&nbsp;
#li-hybrid
About Validity
For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers – using trustworthy data as a key advantage. Validity’s flagship products – Everest, DemandTools, BriteVerify, and GridBuddy Connect – are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.
Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.
Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter.
_____________________________________________________________________________
Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law.
_____________________________________________________________________________
Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice
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Customer Onboarding Specialist

<h3>Job Description</h3>
Job Description
Shiftsmart is on a mission to transform hourly work in the US and we’re building a team of launchers to help us realize that mission. We are looking for Launch Team members to join us on this adventure as we expand with some of our largest customers, launching new markets across the country.
The Launch team will go into markets ahead of launch to enable our partners, the workers on our platform, to get the most out of our platform and provide our customers with world-class service. This team works in local markets to educate and onboard new workers, prepare them for their first shift, and ensure they have a first-class experience on our platform. The launcher role will focus on coaching new workers on best practices with a focus on food preparation and handling.
Launch team members should expect the opportunity to travel extensively throughout the year and see the entire country. Team members will spend 2-6 weeks in key markets during each launch phase before moving onto the next launch. Come join our team to be a part of delivering on massive growth!
Note: This role will require ~80% travel but will start in Phoenix for the first ~4 weeks. 
Outcomes: What problems you will solve
<ul>
<li>
Preparing New Partners: You will work closely with new partners on the platform to ensure they are capable of executing key tasks related to their shifts. You will ensure they are qualified and prepared to provide top-notch service to our customers and client base
</li>
<li>
Be a Subject Matter Expert for Partners: You will have specialized knowledge of the onboarding process and be the go-to person for any questions from new partners
</li>
<li>
Process improvement: Refine the onboarding process by iterating on content and delivery of the orientations and acquisition of workers to ensure they are best prepared for their shift
</li>
</ul>
Competencies: Who you are
<ul>
<li>
Adaptable: You have experience and thrive in fast-paced, constantly changing environments. You can manage multiple tasks, switch contexts between varying problems, and handle competing priorities effectively.
</li>
<li>
Team-Oriented: You enjoy guiding and helping others grow in their capabilities and have previous experience coaching, training, or mentoring others. You can engage effectively with hourly workers and put the team’s goals first
</li>
<li>
Strong communication and interpersonal skills: You are an excellent communicator who can engage with partners in a positive and supportive manner. You can motivate team members through effective training while answering questions as they arise ensuring partners feel valued and confident in their role
</li>
<li>
Motivated and results-oriented: You are a hard worker who thrives and remains calm in high-speed environments and is motivated by achieving goals and making an impact
</li>
</ul>
Role requirements: must have
<ul>
<li>
Valid driver's license and have access to a car
</li>
<li>
You are able to travel most weeks, up to ~80% of the time
</li>
<li>
You are able to be on your feet up to 6 hours a day
</li>
</ul>

<h3>Job Description</h3>
Job Description
Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.
Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. 
About The Role
Steer is seeking a dynamic Onboarding Specialist to join our thriving Customer Success team and drive the continued success of our software solutions in the automotive industry. This is a unique opportunity with tremendous growth potential, where you'll play a key role in shaping the future of automotive software. As a core team member, you'll have the chance to make a lasting impact on our company's success and influence the direction of our innovative solutions.
This is an 100% remote position with a $60k annual base salary.
You Will
<ul>
<li>Help customers successfully onboard and begin using Steer through video calls, emails, and phone calls with customers.</li>
<li>Track and monitor all assigned customer issues and requests through resolution, ensuring customers are updated regularly.</li>
<li>This role will partner with departments such as technical support, development, and product to drive successful launches with customers, properly manage expectations, drive customer outcomes and feature adoption, while managing the overall long-term relationship.</li>
<li>Assist in building processes and assets that enable steer to scale the Customer Success organization</li>
<li>Proactively identify and mitigate cancellations, seeking assistance internally as needed</li>
<li>Build and cultivate consultative customer relationships to ensure strong product usage and adoption of new product capabilities by customers.</li>
<li>Provide strategic insights and feedback to the Product team on what is working and what is not, to drive increased sales velocity and adoption.</li>
</ul>
You Have
Must Have:
<ul>
<li>1+ years of experience in onboarding where you owned a time target.</li>
<li>Experienced using HubSpot, Salesforce or a similar CRM tool.</li>
<li>Strong ability to build and maintain positive relationships with customers, identifying opportunities for business growth, and resolving customer complaints.</li>
<li>Ability to effectively solve customer escalations as needed, interacting with customer support, development, and product to see issues through from start to finish.</li>
<li>Ability to learn new software applications quickly.</li>
<li>Ability to adapt quickly in a fast-paced, startup environment.</li>
</ul>
Nice to Have:
<ul>
<li> Experience working in the automotive technology industry.</li>
<li> Experience working at a CRM or SaaS company.</li>
<li> Experience working at a growing startup.</li>
</ul>
 
Interview Process
<ol>
<li>Initial Screen - 30min</li>
<li>Hiring Manager Interview - 60min</li>
<li>Cross Functional Interview - 45min + Career Journey Interview - 60min</li>
<li>Reference Checks</li>
</ol>
 
We Offer 
<ul>
<li>100% remote</li>
<li>100% employer-paid medical insurance</li>
<li>Flexible PTO with 15 days minimum</li>
<li>Generous Parental Leave</li>
<li>FSA and HSA </li>
<li>401k</li>
<li>Learning Stipend</li>
<li>WFH Equipment</li>
<li>A collaborative, transparent and innovative work culture</li>
<li>Opportunities for career growth and development</li>
</ul>
Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. 
Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.
Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.
Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

Onboarding Specialist - Remote

<h3>Job Description</h3>
Job Description
Human Resources Intern – Onboarding Specialist Schedule: Flexible Hours | Paid Internship | In-Office
 
About LINK Staffing At LINK Staffing, we’re passionate about connecting job seekers with meaningful careers and businesses with exceptional talent. We’re offering a motivated Human Resources Intern the opportunity to join our team as an Onboarding Specialist — gaining real-world experience in recruiting, candidate management, and HR operations.
Internship Summary This internship offers hands-on exposure to the full-cycle recruitment and onboarding process. You’ll collaborate with our experienced HR and recruiting team to source candidates, manage hiring logistics, and ensure compliance with company and legal standards. If you're detail-oriented, people-focused, and excited about launching a career in HR or recruiting, this role is an excellent starting point.
Key Responsibilities
Candidate Sourcing &amp; Screening
<ul>
<li>Post and monitor job openings across recruiting platforms, including social media, ensuring descriptions are current.</li>
<li>Identify, contact, and pre-screen qualified candidates.</li>
</ul>
Recruitment &amp; Candidate Engagement
<ul>
<li>Schedule and prepare candidates for interviews.</li>
<li>Act as a point of contact for applicants throughout the hiring process.</li>
<li>Administer drug screenings and initiate background checks using vendor systems.</li>
<li>Assist candidates with application completion and troubleshooting.</li>
<li>Ensure onboarding packets are complete, accurate, and compliant.</li>
</ul>
HR Administration
<ul>
<li>Maintain up-to-date candidate and placement records in our applicant tracking system (ATS).</li>
<li>Ensure all hiring activities are aligned with company procedures and compliance requirements.</li>
</ul>
Team Collaboration
<ul>
<li>Participate in weekly team meetings focused on recruiting strategies and staffing best practices.</li>
</ul>
Qualifications
<ul>
<li>Currently pursuing your first degree in Human Resources, Business Administration, Communications, or a related field.</li>
<li>Eligible for the TXWORKS program:
<ul>
<li>Are a resident of Texas.</li>
<li>Submit the Student Eligibility Form.</li>
<li>Provide your TXWORKS eligibility letter and transcripts when selected for an interview.</li>
</ul>
</li>
<li>Exceptional interpersonal and communication skills.</li>
<li>Bilingual in English and Spanish preferred.</li>
<li>Prior experience in customer service is a plus.</li>
<li>Detail-oriented, proactive, and reliable.</li>
<li>Proficient in Microsoft Office and general computer applications.</li>
</ul>
Why Join LINK Staffing?
<ul>
<li>Hands-On Experience: You’ll gain practical knowledge in recruiting, candidate engagement, and HR operations.</li>
<li>Team Environment: Work with a supportive and diverse group of professionals dedicated to your growth.</li>
<li>Flexibility: Enjoy a schedule that fits your needs while making a meaningful impact.</li>
<li>Professional Development: Learn industry best practices in staffing and recruiting while building your network.</li>
<li>Comprehensive Insight: Get exposure to a 45-year strong staffing company that thrives on connecting businesses with top talent.</li>
</ul>

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